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Just Host

Just Host offers discounted shared web hosting with a free domain as an incentive. They also help get your site going by offering $200 in advertising credits with Google and Bing search engines. Just Host will also include a free domain name registration with your sign up. You can scale your services up to their VPS plan and you are covered under their 30 day money back guarantee. Just Host will allow you to host as many domain names as you want on a single plan. Just Host isn't as popular as most hosts but they have been increasing their customer base and reputation over the past few years.

Shared Hosting
$2.95 per month

VPS Hosting
Starting at $14.99 per month
Disclosure: the reviews here are unbiased, be it good or bad. But if you do buy something the linked company pays us a commission. This helps keep the site ad free, thanks.
Coupon Codes
Best Shared Hosting PriceCode:JustBest
E-Commerce OptimizedCode:JustCommerce

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Rate
[ 763 ]
Stay away, stay away friends. If you like downtime or bad email services, go on, use them. I can't be bothered to write an honest review it will be too much and I'm still frustrated. If you think waiting 4 days for your ticket to be reply is ok, then you have a problem. Not cool JH, not cool.
1
RUN RUN RUN RUN From JUST HOST!!! ....This company has been up and down and will screw you over in a heartbeat!! RUN FROM JUSTHOST!! They will hold your files hostage and not help you move them from their servers!! WORST HOSTING and CUSTOMER SUPPORT ever!!! price increases without knowing, down servers, slow and just Horrible!! DO NOT BE DECEIVED .. This company is the worst hosting Ive ever had!
2
Today I have spent hours with this company. They had not reminded me I was due to pay them. To make matters worse after all that time I discovered my issue had still not been resolved. I then phoned the number given here in the UK and again waited far far too long before I as transferred to the right department. As I write I have been told the issue will be resolved as soon as possible ... Just not good enough at all
3
We were with Just Host for around 4 years as our site developed. Tech support was mostly excellent with some knowledgeable and helpful people but the server downtime and slowness was unacceptable. We left Just Host for this reason and now have a new and reliable host using lite speed servers.

Quickview: Our site was offline every day for at least an hour!
4
I am been using just host from last 3 years. The service is excellent and i had no issues till date. I hope this is one of the best hosting provider
5
Justhost was really good hosting company, however, 2 years back the company has changed many things to the worse. Thier servers are down very often and the support takes for ever and their prices are become very expensive with manipulation on the long run. Really don't recommend this company to people who wish to have a solid and a good business website.
6
I currently host my websites with They have the worst reliability of any web hosting company. My sites are down on average once a month. I like the features that they offer and the ease of use, but I simply cannot put up with their poor reliability. You also cannot get ahold of tech support when you need them because their lines are busy and/or their email servers are down.
7
Once again today (29/11/13) JustHosts servers are down. I have 75 sites hosted with them and everyone of them is down. This is the 4th time in the past few months. A year ago these guys would have scored top marks from me but 2013 has been shocking and has cost me money after having to compensate my clients for their sites being down. I would choose another host because thats what I am looking to do after being their customer for nearly 5 years.
8
Thank you for the quick response and resolving my issue.
9
I just had to edit the 'HomePage' per my sister's request. And was able to do so with your help. Not being familiar with you file system made it a bit difficult until you stepped in to help. Oh, by the way? How come the index file in the public_html folder kept coming up blank? I could,nt do it the old fashioned way so I used the address you gave me signed in and was able to edit it from within.
10
I with my partners in Queen Ayola Hotel , Jordan-Madaba we like to thanks JustHost support team for there quik respond and restouring our web site that our bisnies depend in it .
11
I am quite new to this and have found that I like what I have been able to thus far put together. I haven't used it enough to be more informative. I intend to do so and hope to be able to plod through on my own. I did ask the team for some help when I lost my site due to an unscheduled upload and the person responding was polite and helpful.
12
Quick and efficient support
13
Timely response and problem solved straight away - thanks.
14
I would just say a big thanks to even for exisiting on the internet. I will recommend my friends to use best support service ever. Everything is so cheap. I love justhost!
15
We were a customer of and later transfered to Justhost.

I dont know if something happened when justhost bought supergreen but the service has been extremely bad lately.

Before it took us half a day to get an answer, and the answers were quite accurate, well explained and helpful.

Lately it has taken us 2-4 days to get an answer from them and often the answers could be like: 'log on to cPanel and you can see by yourself'.

Eh? This answer takes almost a full week to muster?

The uptime lately has been very poor and service equally dissatisfactory. When you having problems with people stealing your domain and all Justhost can do is asking us to log on to our cPanel?

If you have any problems, dont expect to get any help from their customer support.

I guess you get what you pay for, their price is pretty competative
16
The justhost staff has been very helpful in helping me moving my website from Go Daddy and it's a lot faster and easier to use.
17
I have been researching hosting companies so that I can make recommendations to my clients. (including this review)

Just Host has is not the cheapest but is the easiest to work with.

They have now added a free call number to their repertoire, which seals the deal.

Go to their site and click the dropdown and select appropriate number.

Just Host has also teamed with Template Monster.

Purchase a template from the Monster and get free 12 month hosting with Just Host.

TIP. If you are going to purchase more than 1 template, make sure you use a different name each time (say, your clientï½s)

The system is set up ï½only one Free Hosting account per personï½
18
Justhost is very easy to use and great customer services. Within a few days of purchasing I received a call from their customer support team to see how i was getting on. Better than any other services i used.
19
Love JustHosts service and your right, they do, by far exceed in service and cost.

Fast servers, reliable staff there all the time! And they do offer Facebook credits to us custys. I love the fact this website responds or comments on your comments! So many people are either stupid/unfair in there allegations when they do these things wrong themselves!

Well i love my service! Msssk, Simples
20
I can't say just host has a lot of special features and all, they're basically a straight up cpanel web host like many others but they work great for my website, they're quite fast, it's cheap and it has everything I need.
21
COMPANY/CUSTOMER SUPPORT EVER!!! Our business literally ended up spending over 5 hours on the phone with them, talked to over 15 different people, all trying to figure out how to upload a template correctly. They really don't know what they're doing over there. Please choose a different company. It's shocking to see them so high on the lists of reviews.
22
Look Elsewhere Every time that I would call I'm on hold for ever it seems. They never let you speak with the party that continues to email you. The call center must be located outside the USA because communication is rather difficult. YOU GET WHAT YOU PAY FOR!!! GOING BACK TO GO DADDY
23
Turtle Speed The FTP server support is the worst I've seen. I purchased a 6 month lease and am trying to upload addon accounts. I finally got one uploaded and alot of the files are corrupt. Besides that I had no problems contacting customer service and they do provide a faster service for a fee. I am going to try that out.
24
Runs Slwo I have been using just host for 4 months now. Every weekend the site slows down and download times are horrible. They shut my site down due to billing issues when I was pre paid for 2 years. I contacted customer support and after 4 hours I got no answer. Contacted them again and finally someone activated my site again. Wish there was a US number to call. Would not recommend because if you have problems you have to use email.
25
Justost good Price, Not so good service PRICE IS AMAZING!!!!!!! Customer Service is NOT SO GOOD, THEY DON'T know what their talking about and can't help.
26
Transfering files from my compter to my host site and publish I'm pretty experienced with computers and operating systems and building web sites. The FTP transfer withing the Justhost admin file manager is a nightmare! I've uploaned the file but can't figure out how to publish to my domain name. Help Tutorials are very slim on directions for this type of trouble shooting.
27
TERRIBLE unless you're a novice NEGATIVES: ssh is extra; there is no scp Don't expect to hear from them for weeks, even as a premium and priority customer (purchased both) Nothing has been resolved in less than 2 weeks any changes in .htaccess causes the site to think that should be downloaded (including adding and commenting out something) purchased private ssl did not contain CA -- and said it wasn't needed for the site (it was not a self-signed cert!) once main domain is set up, subdomains quit working email configuration info provided after email addys created were incorrect: incorrect ports AND smtp hosts did nothing! performance is terrible no memcache so cannot improve performance of 2-tier site POSITIVES: base price is good cpanel interface is nice and easy to use
28
Just Host is Overrated Just Host advertises monthly payments but bills annually without notifying the person signing up. Their customer support seems to be limited to notifying you that they received your email, then doing nothing for as long as they can. I signed up, but could not access the account, so I do not know if their web hosting is any good. It took two weeks to get the access fixed and by then I was so frustrated I decided I did not want their service. Their claim to a refund works the same way as their account access. After promising a refund multiple times, they finall provided a link for me to get a refund, but that does not work either, and locked up my computer. They may steal my first annual, but I will never use Just Host and recommend that you do not either.
29
Just Host Just a Joke! These people are CROOKS! They have POOR tech support giving 'canned answers' that don't even apply to your question! Their customer service is EVEN WORSE. They barely speak english and don't understand what you are asking them. Worst of all, they are CROOKS, and my bank is fighting with them for my refund. Stay FAR AWAY from Just Host. Their name should be Just a JOKE!
30
I am somewhat disappointed I am disappointed that my domain name wasn't transferred to your servers as promised in your ads. If I had known that I was expected to know the details of transferring Domain names, I might have done a little more shopping. When I wen to RCTHost from another defunct host, they immediately transferred my domain and that was what I thought that justhost was going to do. I have been in limbo much longer that I expected because of this. I had assumed that my domain had been transferred and I put ATandT through a lot of unnecessary trouble thinking that their network was responsible for me not being able to access my web site via browser. I do like the range of things offered by justhost but I didn't realize that I was going to be faced with so many addons that would cost, especially the tech support. Lannie Walker,Sr www lanniewalker com
31
Not for Me I switched from websitesource to justhost, based on the good ratings on this site. I signed up Friday, and canceled today (Sunday). Tech support is EXTREMELY slow. They say that average response time is 18 minutes, and then the next window says 30 minutes. In real-time, I had a running query for 48 hours, and they responded at best, in 90 minutes, and at worst, in 5 hours. The phone number is (purposely?) difficult to locate. The one attempt I had with live chat, the rep told me to use the e-mail ticket for fastest service. Additionally, tech support does not seem to read entire queries, and delivers the same suggestions repeatedly. Justhost is fast with live chat when signing up. Tech support is much slower. Shouldn't paid customers get better support than prospectives? Just to put it out there, the three advertisers on the webhostinggeek frontpage are justhost, webhostingpad, and or not, all are top 3 in the review list. I switched to fatcow. Much better.
32
Worst outsourced support I don't mind outsourcing but at least know what's going on with the company. This is the worst company to deal with and I'm getting charged $20 to cancel. Worst company ever
33
katlbs I purchased a web site from just host over a week ago. I still cannot access the web account that I paid for. Their customer service just sends me an email saying they will respond in 30 minutes (not true). When I purchased the account, no mention was made that I had to register the 'free' domains on purchase, so I lost that (assuming I could access the account to use it. When I was in the process of purchasing, the account was listed as monthly, but when they billed, they billed annually without notice. I do not appreciate the lack of information and lock out of access to an account that I paid for (with the exception of billing, where I can access and get more information on additional things I can buy from them.
34
Very poor technical service and google blocked My advice is to keep away as there is a very nasty hidden sting in the tail of these people. 1 - technical support can't string a sentence together which makes me fairly sure that they are in a place where English is not their first language. Non of my questions were answered adequately. I only received hopeless links to their help section which didn't relate to my specific question. 2 - They have made their website builder program so that it won't accept Meta Tag code unless you pay them an additional $ ie you can't submit your site to be found by the major search engines unless you pay these theiving bas$rds
35
Martin This company sucks, they are not friendly, moreover seems that they clients are enemies. I've tried to contact them via the LiveChat but no-one just .. Please open a trouble tickets. Also seems that the owners of JusHost are ex-owners of MidPhase/Anhosting .... and they have the same horrible support as there was. Now I understood why UK2 groups fired that stuff. they are making people crazy. they need to change their company name from JustHost to JustHorrible !!!!!!
36
This company Sucks!!!!!! is horriable! They make a lot of promises and never follow through with them. I purchased a SSL cert from them, they told me it would be 'A few hours' before it got installed. It is now 3 days later and the support department keeps telling me to submit a ticket, I already have 3 tickets in about it. I dont know how many I am suppose to do??? The customer service is horriable, they lie alot tell you they are certified and never give you the prof. to get to a upper level support personel you have to email support@ and they never get back to you in the time they say.
37
poor attention to customer service JustHost offera a phone number with 24 7 support then once you subscribe, the phone number disaopears on their website and service becomes non responsive. Cannot recommend
38
Just Host is a 3rd class company If you really want to a 3r class company you may choose just use so many hosting company ,Just Host is really 3rd server often so many place just host server never open!If you come to rate,not only just host rate is not you choose webhostingpad?Its far far better is also ,hostgator rate is often ,why you choose just think,who takes just host money only say just host is a good company!
39
outsourced support JUSTHOST SUPPORT CANT SPEAK ENGLISH!!! they outsource their support staff which is very annoying for a person like me who likes to get help via the phone. Also many hidden fees. Before signing up, make sure you ask them a lot of questions. You may find out they don't offer as much as they claim, or what you need. ...also its so annoying how that popup window comes up every time u wanna leave their site. I don't know any other hosting company that does that, very unprofessional.
40
WORST HOST EVER This has to be one of the worst hosting companies ever. Don't trust them, they won't refund you. There servers are slow and support calls are all outsourced and they have no clue on what they are doing.
41
If you like outsourced If you like outsourced support to people you cannot understand, this is a great place. I am from A suburb of chicago, and I definately appreciate it when I call somewhere and I get a friendly voice of someone I can understand. They do have everything else I like including the price, but the technical support could bump it up a notch.
42
You get what you pay for with JustHost Having been with JustHost for less than 48 hours, and having to contact support 5 times in that timeframe I'm less than pleased with them. It started with being given non-working logins for cpanel which took eigt hours to sort out (given a different excuse each time I contacted support). That should have set the alarm bells ringing. I've now been unable to access my cpanel, or forum for over 3 hours, and again being fobbed off with laughable excuses by support. Oh how I wish I'd found these reviews BEFORE I signed up! Time to cancel the account methinks (which is wrong anyway. I paid for a Premium Plan and have been put on a Standard Plan!) Avoid these cowboys at all costs!
43
TERRIBLE SCAM ARTISTS, AWFUL SERVICE - NO ENGLISH is terrible! How can they be rated number one? I have called and emailed over 15 times since signing up two days ago and they have been terrible at responding to me and absolutely useless when I actually get someone on the line. They don't speak ANY english and can't answer ANY of my questions. Whether I email billing, support or sales, I get the same automated responses, time and time again. I'm now trying to get my money refunded after only two days and it's like a nightmare. They promise a money-back guarantee, but keep ignoring my requests to cancel!
44
Awful verging on fraudulent This hosting company is the worst I have ever experienced. The amount that went wrong during the first 24 hours was so much that I got a refund. They didnt pay me back and put a 'account suspended' screen on my domain which is nothing short of slander! The support was pathetic, on hold pretty much permanently with surly, unhelpful staff who couldn't understand english. AVOID!
45
Hidden charges galore just to make a minimally workable site This company offers an apparently good deal -- a working website for $ a month (on a per-month basis) with a $20 one-time setup fee and a $ domain name registration fee. A pity that they don't mention up front that AFTER you've paid, THEN they decide to tell you that your website is NOT e-commerce enabled ($ a year additional), is NOT secure ($), has no privacy protection ($ additional, if I recall correctly) .... in fact, has basically nothing except a non-secure, unusable shell that you have to pay, pay, pay, pay and pay again for with hidden charges and no guarantee that there aren't MORE hidden charges to be revealed after you've paid for these. I would give them a -400/5 rating, not 1/5, if the rating system permitted it. Summary: you WILL have to pay MANY hidden charges to get even a semi-functional website.
46
A trying time I can run circles around Microsoft Word. Figuring out the web site routine was a real chore. More specifically, there is no spelling checker associated with any of your text entry tools. I had no clue that there were tutorials for RVsitebuilder. Even now, I access them through an address provided by your technical support people. In the Enter Table routine, there is provision for removing the column and row lines from the display, but no provision for returning them. I have no idea what 99 of the Control Panel is good for. I got my web site up, and I am pleased wiht what I did, but I have no inclination to go exploring further.
47
Shady site Some of you might think this is but I went to JustHost's Site just a second ago (1/26/09 9:45pm PST) to see what their current offers were. After looking around, I clicked close (on the ie7 tab) and a 'Wait, are you sure you want to close this we have a 20off deal for you' window popped up. I guess that just felt like the used car salesman approach. I hate that.
48
Just Host Doesn't Live Up to It's Hype I purchased JustHost because they were supposed to be user-friendly and have great customer support. It is fairly easy to set up pages, but uploading photos or images any larger than 2MB isn't possible. However, they won't tell you that. They just tell you they don't know what's going on, and they've never had this problem before. Also, customer support is a sham. Sometimes they answer your calls, but the tech guys are all very hard to understand, and worse, not one of them has been able to answer my question. None of them understood why I couldn't upload my images. They all say, 'We'll get back to you.' But they never do. It took my 17-year-old son to figure out the problem with my images! I even had one tech support guy yelling at me about a cpanel, then he hung up on me! So -- they pay these 'tech support' guys to answer the phone, but not one of them knows the program! This whole thing is a joke. I paid for extra serice, but it hasn't happened. Avoid JustHost!!!
49
Impossible to cancel, No tech support Scam! BEWARE it is impossible to cancel your Justhost account. I signed up for a regular 1-year hosting plan dedicated IP comes with free domain. Over a week passed and no website. I called their tech support hotline over a dozen times and no matter what i said their reply was 'you have to email support@ or cancel@' No email of mine was ever replied to by Justhost support or cancellation. I keep calling and emailing them and get nothing. I'm still waiting for my refund. Of course I had to call my credit card company and file a dispute. This happened very recently in Jan 2009. So this is my warning -- don't sign up.
50
JustHost - JustHeadache This was a bad experience. The customer service is a bunch of wise guys who think its 'cool' to be in charge. Real bad - AVOID - sums it up.
51
Shopping went wrong I was shopping for a new webhost and after seeing JustHost's high rating thought I would shop them further. When I called the sales department to ask some questions regarding email services, I found myself trying to communicate with someone who had a thick Indian accent and was unable to answer my (basic) questions. Eventually he helped me use a demo login which brought me to their cpanel system. Unfortunately this demo was in some oriental pictograph script and just wasn't much help to me. I'll be looking elsewhere for my new webhost.
52
worse web service EVER Customer service knows nothing. billed my account within hours, never got email setup info after 3 days. very bad. trying to get reimbused, but cannot contact billing.
53
Just Host is a SCAM just host makes a lot of claims it does not uphold, on line in 24 hrs. It took me 4 days, even though they billed me within MINUTES. Customer service knows NOTHING, and told me billing was there 24/7 even though the email I got from them said they were only M-F. Very third rate.
54
fast and reliable I got my account details in 10 minutes, Jason helped me transfer my domain over, 2 hours later I'm up and running. Simle fast effective, amazing.
55
Not very serious company I signed up 5 days ago. Everything seemed to be great. When signing up they said it would take up to 24 hours to setup the account. Fair enough, DNS servers etc has to get the new IP etc. Right after I paid I get a confirmation e-mail from paypal that I've successfully paid. I waited 30 hours and still nothing had happened. I then contacted their online chat agents. They are good because they respond right away. But they never do anything. They only tell me to e-mail their billing team. So I did that. After 3 days nothing had happened. Contacted agent with the same respone 'e-mail billing team'. So I did and waited some more. Now it's been 5 days and still no sign of my account! When I contacted them today the agent said that he couldn't find my details in the system. They have the guts to charge my credit card and then lose my information! To me that's extremely unprofessional! Hopefully they will become better in the future. Because it can't get much worse from here.
56
Stay Away Just stay away, terrible company. Slow in support and servers are oversold. Takes 5 min for my site to load.
57
justhost sucks Justhost sucks and plays with your nerves and your money. I bought a hosting plan from them, i waited a week, and in the time I was talking with them, and nothing my account wasn't activated in a week. So I requested a refund, i had to wait one full week for the refund to be made, don't work with them, they are just some kids scamming people and playing with us.
58
Fraud by I've have been going through hell with ''. They got me on a loop where not only they are attempting to keep my domain name, but also made a charge to my account of $ before I actually registered and there is no way to communicate with them outside of a vicious loop. Their phone contact is inaccessible and they keep referring me to their 'billing department' which of course does not provide phone contact. Then when I write to then it is a loop of asking me to log in, but of course I can't log in because I'm not registered to begin with! They do reply to me by email, but at the same time they make reference to the wrong email. For example: my email is - carli@ and they insist my email is carli@ I have replied back explaining numerous times about what they are doing wrong, but they don't seem to want to correct the situation - what they are doing plain theft!
59
How can you trust a No Name Host I mean a Host for a Domain is important. You need a trustful experienced valueable Provider. This is a Provider I can't recommed. I made my best experiences with 1and1 they are in the Bussines for over 15 Years worldwide and valueable and trustful.
60
Poor service from the beginning. Agree with the other poor reviews of JustHost. No verification call 3 days after submitting order. No one answers the advertised 24/7 support line in Australia. Am cancelling my order as they are not meeting the advertised services from the beginning.
61
Poor Customer Service, Obviously fake reviews I called with a question about their service and was treated with a bad attitude. These reviews of all 5's with canned responses are very most likely not legitimate. I'm going to run away!!
62
tech support went south I have been waiting and waiting to find out why I can't get to my domain. I have 6 mos left on my contract. It's been hours since I first initiated an online ticket. The answer I got after 1 hour or more was not helpful. Now I am waiting again. This is awful. Sigh.
63
Sucks! Absolutely untrue things! People from Justhost wrote all this good things. I will never believe that somebody love that services. Please stop writing this ridiculous things. because when somebody will try your services he will understand that all this good emails are completely lie!! OR webhostinggeeks post it for you as they receiving money for each sale they bring to you!!! All this is sucks!
64
Threatened with account suspension. Here is a friendly note I received from They thought I was using the site for backups, but not true. (see ). And the customer support email response time is 2 hours, never 30 minutes. Eventually, they never mind. Hi Shannon, We are sorry to inform you that we'll have to suspend your account due to violation of our terms of services: Please read 'Acceptable Use/Illegal Activity', 'Content' and 'Examples of unacceptable material on all Shared servers include' sections. Your account will be suspended in 24 hours from the moment this warning was sent unless the proper actions are taken. We don't allow to use the account as a backup/data storage device but you store too many pdf files in: /home/binawkc1/public_html/manoman/pdf Please remove those files from your account within 24 hours to avoid suspension for TOS violation. Thank you for your understanding. -- Kind regards, Tim Martin Just Host
65
Disappointing Transferred my site to Justhost and had high expectations. Firstly I was annoyed that when signing up it tells you nothing of the set up fee and only when you have chosen your package and submitted payment it informs you you have been charged a 14 set-up fee. Had big problems with my site. My Server side includes were not working(although they worked fine with previous host) so had a lot of contact with tech support. Whilst I found that initially they responded quickly and were pleasant to deal when they could not fix the problem they just did not bother getting back to you. I also got the feeling they had trouble understanding what I was trying to tell them and their command of the English language was questionable. One example of this - 'The error message has been disappeared' Lol. And btw readers, the error message had not 'been disappeared!'. They have been supposedly trying to fix the problem for 3 days now but I am seriously thinking of going back to my old provider.
66
Disappointing user experience My site is new start up. I researched justhost and found, according to the positive reviews, that it was a reliable service. The company lures you with the $ per month for your domain name for life as well as monthly price of the hosting, but when you are charged, you are charged the full year price upfront. That advertising for ad lot of add-on a not included in the initial package. I canceled the service within 3 days. When I wanted billing to answer a specific concern, I kept receiving the generic template response and not a specific answer to my questions. I was offered 6 months free, but all the while they were charging my card for the additional add on I was trying to cancel. On top of that, it took the Billing Dept 3 additional days to send me a link to close out my account. Upon receiving a threatening email from accounting saying that the add-on charge that wasn't honored by my credit card would be taken to collections. I would never use this service nor recommend.
67
live chat script - here is the truth 26/04/2009 Leigh Hibbard: That's fine, I just want this sorted Andrew: Leigh you have not received the verification call, right? Leigh Hibbard: thats right Andrew: I do apologize for any misleading information. Leigh Hibbard: That's fine, I just want this sorted Andrew: Kindly note that the verification call is made by our billing department and our billing department works Mon-Fri to Leigh Hibbard: at least i have got an honest answer from you andrew Leigh Hibbard: i kept being told it would be 24hours Leigh Hibbard: what time / day is it there now Andrew: I do apologize for any inconvenience. Andrew: You said you have sent an email, right? Leigh Hibbard: yes Andrew: Ok so you will be replied back and also you will receive the verification call. Leigh Hibbard: how long will it take to cancel my account? Andrew: In order to cancel the account you will have to send an email at cancel@ Andrew: It takes 4-5 days for the amount to be refunded. Leigh
68
The worst hosting The worst hosting. People run away from this hosting! Blocked for exceeding the 10 CPU. They have a very weak computers, at the earliest opportunity, they try to block the account and only one option - go to a dedicated server for $ 150 a month. I am very disappointed in this hosting is not advise those who value their time, sites, and calmness (((
69
All these reviews are writing people from Justhost! All these reviews are writing people from Justhost! The support is awful and I will not believe that customers are writing good reviews about them. NEVER!! I can't tell you to go and check it by yourself as they have 30 days back money guarantee, because they haven't. You will not receive your funds back! YOu will pay huge sum of money for everything additional you need. they support do not know english properly, they are not friendly and they are answering to your ticket minimum in 5-6 hours or it can take a few days. Absolutely scam
70
STAY AWAY, don't be tricked I wish I read these posts before signing up. I question the postive ones since they seem fake. I paid for a 1 year account which they never set up. They then gave me the run around and later threatened to charge me with a registration fee when I wanted to cancel my non-existent account. I checked, my domain was never registered. Either they are crooks or just stupid - BUT STAY AWAY. Not worth the hassle.
71
Don't host to Justhost This is my second day with Justhost and it really had a lot of i can't open my CP and that my site was say that they have problem with server.
72
A robot is on the other side of the online chat The website seems to offer Live Chat, it turned out to be Live Virtual Support, just a robot!
73
terrible stay away tried to use there hosting service and had nothing but trouble, to make matters worse if you want timely support you have to purchase there preferred support which they don't tell you about until after you sign up .There is no phone support make matters worse I am still waiting for my refund a month of refunding my hosting fees when I canceled they charged my card again!!!!!Stay far away from these people
74
The worst hosting I have ever used I never imagined that a hosting company could be so bad. From 4:45AM to 8:00AM forget about uploading anything. You will not be able to connect to the server. It happens also during the day at different times. I have caught my site down about every 3 days. When I signed up the support was good. Very bad management has turned it into the worse support ever. In the beginning you could get help. Now to throw you off they ask you to send an email. Even for extremelly simple problems. The outsourcing company from India (I guess) it's a joke. They just don't want to work. If you get to understand what they say, you can even pick up on the fact that they are reading from a script. Support is only a customer service. They are what I call 'a Punching bag' for angry customers. The servers have problems all the time. Unfortunatelly I signed up for a year. but after finishing couple of projects I will definitelly leave them.
75
Horrible Support Horrible servers They completely sucks. They suspending every account even simple WordPress blog if there are more then 100 records in DB :( and less then 500. And they are saying that your account is overloading the sever go to VPS or dedicated. Their prices are if you buy the package you will get nothing with it. SSH access you need to pay, backups you need to pay (if they exist), support .. seems that their support from India, but really it is from Ukraine and seems that this is bad support as I know several companies which hiring Ukrainian people for support team. I found the company which have all my needs, free backups, free SSH access, they have backups of accounts of every day, so You don't loose your data. It's not just bad review, JustHost is really horrible and as I remember their support was working at Midphase almost year ago. My hosts way is MidPhase/AnHostingGoDaddyJustHost MY New .. PERFECT company :)
76
sucks///////////////////// Sorry to say this but it's true! They are sucks ! absolutly support do not know what is English language. Billing is awful .... Guys please do not go there.
77
THEY COMPLETELY SUCKS I think they completely sucks, the same guys , the same holder of Midphase, The same guys who handled the Singlehop. I cancelled my account with Midpase almost year ago, switched to GoDaddy, and several months ago I visit this 'forum' and saw that JusHost 'is the best hosting company in all Galaxy'. I've ordered the account and thought that I will be happy with them. When I got first reply, guess the same guy as was at Midphase answered me, but not a problem with that. after they setup my account, I had nothing, SSH- you should pay, Backup - you should pay, anything else-you should pay, basic modules got to VPS or dedicated. and after a 2 month I canceled and found a new and great company. SSH- included to minimal shared package, backups .. free, they are making backups every day and I can choose some of them FOR FREE and that's all for $ per month. If some-one interested with this company just write an email to @ and we will discuss everything.
78
Expected more bang for the buck I just heard about and thought I would give them a try because I see them every on the Net. That was a big mistake. First I found out that their support is outsourced when I contacted them to help with a mysql database corruption. They had now clue what I was talking about and it took them forever just to find my account. Second, they made me submit an email to get help from an upper admin which i got a reply after waiting 5 days. And I had to re-explain what the problem was. Very dissappointed.
79
I'm very upset I actually wrote a good review after my first week, and I just wanted to make sure I didn't get anyone else caught in this trap. In one and a half months, my website has been down twice! I paid extra money for guaranteed thiry minute support, and I've never received an answer within an hour. I paid a hundred bucks for an SEO tool that was a joke. It types link:http;//yourwebsite into google for you to show you how many links are going to your website. I guess I could have done that myself. I paid for daily back ups. The first time I was down, they had no back up. Please, shop around.
80
Don't 'BUY' into it I must agree with the numerous negative views that 'justhost' doesn't live up to the hype and advertisements I've seen. It appears that this host does best with those in England, whereas users in the and elsewhere find it to be a poor choice ESPECIALLY regarding customer service. Also noted within these reviews, is that 'justhost' receives good marks with those who've never had a prior website. We can be secure in knowing that 'Web Hosting Geeks' is watching out for us by continuing to post ALL replies, and not just the positive ones. There are just to many 'COUNTERFEITER' rating sites out there. ....Thanks for being honest and upfront
81
Disappointed with JustHost Communication and navigating with JustHost is confusing and time consuming. I am not content with this company and do not recommend it. Had more issues with three websites than can be acceptable. Uptime was good and fast, tech support was okay. Lots of fine print and devious marketing with this company.
82
WARNING: They STEAL YOUR MONEY!!!! I signed up with them in Jan 2009 and wanted to cancel the account right away due to their extremely poor tech and customer support: don't speak English and they just don't know anything. So I tried to get my refund for over 3 months. They basically give my excuses like 'We are controlled by the payment gateway, and this in not accepting any of your cards' What the hack is payment gateway anyways? They had no problem taking my money from my card! Just Host STOLE MY MONEY. THEY WILL STEAL YOUR MONEY TOO. DO NOT SIGN UP WITH THEM!!!
83
Warn people THis team of 'experts' is a group of grade school Indian children who know nothing about website hosting. Your teacher should flunk you for trying to pull of such a scam on inocent people!
84
Frustrated client I was unable to find appropriate software to link my website to their hosting ISP. No one spoke enough English to direct me. Called 25 times, emailed 13 times. Only 6 of calls were competed to a technician and even then they took 10 minutes to find someone (if the call wasn't dropped) and he did not know the answers.
85
counseling websites Just host charges for every aspect that should be included IF we ever got up and running. However, lack of support was evident from day 1. Long hold times, many calls dropped, lack of English speaking support personnel. NO ONE was familiar with Publisher 2007 and could only upload one page of a 10 page site. THEN they wanted to keep domain and $20. They have some nerve!
86
Account Suspended For No Reason I switched to JustHost about 6 months ago and was pleased for a few weeks. Then I started to notice that my websites were down for about an hour or two each day. Nothing HUGE, you get what you pay I wasn't happy about it, but I thought that I could deal with that. Then I went to one of my websites last night and noticed that it was suspended, along with all of my other addons on the account. Support was no help. First they told me that it wasn't suspended. Then they told me that I used too many inodes. Now, they're saying that there was a script phishing for credit card numbers on one of my domains. Over the past 15 hours, I have exchanged 10 emails and two phone calls with JustHost and nothing has been resolved. Stay away at all COSTS! They are no where near the 'Best Hosting Company', and the only reason most websites say that they are, is because JustHost has the highest referral payouts.
87
Scam artists I went with these guys because they seemed like a good deal. However I had to pay extra for spam assassin, to have 'faster' servers, and just about every other thing that most other companies include with their normal service. In total it cost me about $ usd to get my site, and when I asked for a refund, a few days later, I only got back $ They have the better busness bural logo on their site, but this is the true situation: ;bbb=0654andf

irm=6 DO NOT GO WITH THESE GUYS! THEY FILL YOUR SCREEN WITH ADVERTISMENTS AND JUST WANT YOUR MONEY!
88
Ripped-off My credit card was charged almost 50 more than it was supposed to be.
89
Worst Hosting I tried They close me the account beacause I excedet the cpu but with 1000 unque visitors you can't exceed a cpu ... the don't answer at still waiting for an answer after 3 days ... Don't try ever this company
90
Cheap, you get what you pay for. Horrible, lousy customer service. I had to figure everything out on my own. Slow and unprofessional.
91
Totally put off Just saw this Top 10 and called Just Host. 1st try, I get disconnected. 2nd try, I get through to a woman who sounds Indian/British, and completely irritated with me that I had a question at all, sounded like she didn't even want to be there. Maybe just a fluke but first impressions count me thinks.
92
Less than a 10 second negative I talked to their online chat before ordering and the person would not answer any of my questions regarding there servers and use. All they told me was 'I am sorry, but I cannot provide you with that information.' I laughed, closed the chat and continued looking.
93
Transferring webpage to justhost I am in the process of trying to transfer my page to justhost. So far my email and webpage have been down for 2 1/2 days. The first email from justhost said all I had to do was point my nameservers to them. I did this. My webpage went offline and so did my email. People emailing me got a 'fatal error' so now we look like we are out of business. To set up my email again I have to log in to my new Cpanel account. To get my CPanel details I have to log in to my email account. My email account went offline when I changed where the nameservers are pointing. Anyone seeing the catch here? So far it has been about 56hrs since changing to justhost and despite supplying a new gmail account for emails that now has 13 responses from 6 different people (8 if you count my 2 online chat helps) no one can seem to do the simple task of emailing me some CPanel login details so i can put my page, my email and my business back online.
94
Bad host Control panel is lacking full control of your domain. If you dumb enough to sign up please read the terms and condition you will lose money if you decide to cancel. The said they registered my domain so the took out the 20 dollars and the add on that i did. But hostmonster (a good host) still owned it.
95
HORRIBLE CUSTOMER SERVICE It took several days and numerous emails just to get my 'welcome' email and the site up. Even though I prepaid for 2 years of hosting, 6 months later my site was being redirected to 'Account Suspended' page - and they NEVER even alerted me of this. You have a better chance of winning the lottery than speaking to an agent and their email reply is slow and the first response is always some standard email without actually helping you just so they can have a quicker 'response rate'. I 100 regret using them as my hosting solution and if I can get my money back I will be switching services.
96
Used to be ok, not anymore! I have 3 clients websites with Just Host. The first one I setup in January I have had no problems with. The other two I registered within the last few months have both had major downtime problems in the last few weeks. As I write this have both been down for 24 hours. Contacting support has got me nowhere, I just get the same copy-paste replys back. From what I have reading elsewhere lots of other people have been having the same problems with Just Host in the last month, as it appears that they have suddenly began pursuing a policy of oversubscribing all of their servers. Also I have seen reports of people not being refunded their money back (as Just Host claims they will do on their website). Im currently in the process of moving all my websites off Just Host. Avoid at all costs, unless you feel like handing over your money to a hosting company, which in all probability is not likely to be in business for much longer.
97
I can't even subscribe !! Subsription is odd and convoluted, unlike any site I've started. Emails are unanswered, Online help is ineffective, phone help is extremely difficult because of language. I don't need tech help, only uptime. Based on my experience in merely trying to subscribe, I cannot expect even UpTime. Stay away from this one. Other Similar Reviews :
98
Bad site builder and support just started with them a month ago. My site took two days to set up, not instantly as they said. In the days waiting for the site to setup, the domain name is still shown available, so anyone could still take it from me! The site builder looks easy at the first place. But once you start to edit or want to add something. It's so difficult. The behavior is very wierd. You are only limited to what the template provide you. The customer support person is useless. They don't read our questions, and even asks for our account password!
99
JustHost - JustDon't Started off with justhost, was great, real friendly and uptime was great. Then I went to my site, and bam! 'Account Suspended' was slap bang in the middle of the page. So, I did as it said, sent an email to billing[at]justhost[dot]com. First hour, I decided ok, its the middle of the day. 2nd Hour I got onto LiveChat (how can they call it mins for a reply and they say average wait time is 10 secs. Ha) and asked them why it was taking so long, they said 'It takes up to 2 hours for them to respond' ... it may be me. But that isn't what i 3rd hour, and 4 more Chat people, still no reply. They all asked for the ticket number and say they'll put it to the top of the list. but they JustDon't. And, i read the TAC right at the begging and again when the site went down. And I know i have not broken any rule or law. So after about 4-5 hours of my site been down, no access to database's or files if finally got my response. JustDon't Host with JustHost (I know I wont)
100
2009 07 05 - Justhost Hosting Sucks WARNING : you pay for what you gets!! no way suitable for ecommerce, Justhost simply just not reliable. with their reliability and uptime issues. you are spend more downtime than uptime. not to mention losing email, and delaying your refund. STAY AWAY - you are better off to build a Ubuntu LAMP server and host it in your bedroom!! In the UK, i think someone need to reported them to Trading Standards or WatchDog.
101
Down 3 times this week Our site has been down three times this week. Everytime we talk to them, they claim it will be only a few minutes. Last time it was down over 6 hours. Their claim of being up for 98 is a lie!
102
Beware of justhost justhost was one of my worst nightmares. Paid for 3 years and for over 4 weeks to not get them to email me with any info. Asked for a refund and got ignored, they told me they would extend my time by 6 months because I wasn't happy. I didn't want a extension, I wanted my money back how hard is that? Now 5 weeks later I am still trying to get someone there to listen and respond. I cringe when I go to a site that rates web hosting and justhost is rated in the top few. You may be getting a cheap hosting price but by the time you pay for a few extras the cost skyrockets. I am now using hostgator and love them.
103
How in the world did these people ever get a top rating?
104
JustHost Used to use this company, but my issue was they claim the server had a 'raid crash'.. Yeah OK 3 days later still no site, contact them again only to find out the server they moved us too ALSO crashed??? Now my site is showing someone ELSES website on my Support has no idea what they are I highly recommend you DO NOT use this For some of you, you might had a great experiance with them, for me not so much. This is my opinion take it or leave it. I give this host a .02 out of 10.
105
Absolutly the worst hosting I've ever had My websites have been up for 4 to 5 hours over the last 36 hours. It seems Web63 had some problems they were trying to migrate to Web80 as Web80 has now crashed - so much for the following from there website and alot of these so-called reviews who all reprint this garbage: 'Just Host's reliability is guaranteed due in part to our unique load balancing technology and super fast backbone connections. With load balancing, your site is available from multiple servers, so if one server becomes unavailable, your site will still be live on the other server, virtually eliminating site downtime.' - Well, obviously THAT IS A LIE! A flat out lie. I'm just waiting to get back into my c-panel so I can grab my files and my database exports so I can get as far away from JustHost as I can.
106
Just Host Just Sucks I've been with this hosting provider for about 6 months. In that time, their SA's have corrupted my database, taken down our site. They try a technique to extort as much money as possible from you with the works possible service. VPS is a much better options than
107
Awful web hosting Awful web hosting! This is the only way I can call it. The servers are down each day! the support can't help with Please run away from them!
108
realy bad host that is a verry bad and useless hosting company - its like most cheap 'Unlmited' hosts verry bad quality, bad uptime and overload servers - and non-existent support
109
Billing issues must be resolved via email No phone number. I just signed up and am already having issues with JustHost. Tried calling. I was on the phone, on hold for 15 minutes, only to receive a 'dead' rep. No one was there. Talked to someone via chat and he couldn't do anything but say, please email so-and-so. Already have a headache after only one hour of being with JustHost.
110
Run if you plan to use site builder I was looking for a plan w/ a decent site builder and spoke with the support person multiple times. He assured me there were 'hundreds' of templates, but there were approximately different colors. No choice at all. They were going to add other templates, but every time I called it was next week or next week or next when it happened there was an additional cost to use any of the templates. Of course at this time I was past the 'money back guarantee' so I was quite annoyed. They did refund my payment, but they should have been honest up front. I was without a website for over a month because of these jokers, and had they just told the truth I would not have wasted my time. It's too bad some folks are just out to trap people into a plan rather than want to offer a quality service. I'm guessing they get rated by how many new suckers, I mean customers, they get each month rather than how many they retain. Worst experience I've had in a long time.
111
A disastrous experience I made the horrific mistake of switching my website hosting to Just Host 8 days ago. My website has been offline ever since and I am basically out of business. The support group has given totally conflicting directions when they responded at all. I am still offline and get the error message that my web address no longer exists. They really are a total fraud.
112
don't waste your time. The worst technical support. They claim to respond to your questions within 18 minutes. It's been one week and still no response. Other frustrations as well too numerous to list. Do yourself a favor and go elsewhere.
113
BAD BAD Customer Service I do not recommend this website host to ANYONE. Customer service sucks big time. No one wanted to help me AT ALL and they tell you to do something but are not detailed. So people that do not know how to build a website, DO NOT CHOOSE THIS COMPANY. Also before I purchased, they told me they have webpage protection and do not have it.
114
Cheap hosting The only thing i like is the cheap price, but for my bad fortune i shocked that the service under those prices are not as good as i expect. I am very upset
115
Beware of JustHost I signed up for JustHost at $ which any second grader can tell you is less than $48 per year. I was charged $ I asked and was told I had to go to a link they sent me. It did not work. I told them. They sent another link that did not work. I finally asked for a refund. They said I had to have my order number. I looked through all emails, there was no order number but an invoice number. They said that was not it. I finally sent them the original 'welcome' email. My question: If they are so great, why did they charge me $ when the web site said $ then try to send me through hoops to get the discount I had signed up for in the first place?
116
BAD PROVIDER I BEEN TRYING TO GET MY LOGIN INFORMATION ALL DAY TODAY AND THEY STILL HAVNT HELP ME OUT TODAY IF NEED HELP YOU HAVE TO E-MAIL THEM AND IF YOU WANT THEM TO RESPOND QUICK THEY OFER YOU TO PAY MORE TO HAVE PRIORITY RESPOND BUT IT COSTS MORE THE PERSON OVER THE PHONE DIDNT HELP ME OUT AT ALL SHE JUST SAID A COUPLE OF WORDS THEN TOLD ME I HAD TO EMAIL THE SUPPORT I TOLD HER I DID AND ITS BEEN 4 HOURS SINCE I HAVE GOTTEN ANY HELP WHICH IN THEIR AUTOMATIC E-MAIL RESPOND SAYS YOU WILL RECIEVE HELP IN HOUR BUT ITS ALL BULL DONT WASTE YOU MONEY ON THIS WEBHOST PROVIDER LOOK AROUND FOR SOMETHING BETTER YOULL REGRET IT JUST LIKE I DID AND NOW IM LOOKING TO CANCEL AND I HAVE TO E-MAIL THEM ALSO I CANT DO IT OVER THE PHONE SO ITS POINTLESS TO CALL THEM EVERYTHING MUST BE DONE THRU E-MAIL THE PRICE IS CHEAP BUT YOU GET WHAT YOU PAY FOR
117
Just Host is not great, but is OK I've been using it for one year now and never had any downtime. I've never had any major problem. However, customer support really sucks. I got the impression after I bought a second domain that they were trying to make me pay twice for the same thing, because they asked me to register the domain for another fee, even if that was supposed to be included in the first payment. You have to be very careful otherwise you can get burned. The interface is pretty standard, nothing out of ordinary. The software is just basic, you cannot seriously build a site using that, it would look like grandma's personal business No other major problems other than that. I think I might continue with them, unless I get a better deal somewhere else.
118
Do Bother This hosting service has very poor documentation. There is no general overview of how to do things. They rely on videos but fail to provide an overview of how things work in unison.
119
Do not use this provider There is NO CUSTOMER SUPPORT whatso ever. Bull company with bull suport. I guess we get what we pay for. Well, guess what Im moving to any other host with any other price and Im getting rid of these liars.
120
Just try to analize the reviews:) When I am reading the reviews about Just host, this just makes me This is absolutly logical to everybody that 99 of good posts wrote either justhost support/ Guys stop doing it's I was trying their hosting 2 months, and will never ... never ... recommend this web hosting to anybody. fOR MY PERSONAL OPINION THEIR SLOGAN should be: !!!!!!!!!!!!NO SUPPORT-NO CUSTOMER SERVICES-NO UPTIME--- ONLY HOST!!!!!!!!!
121
i want my money back and my time! which is most possible? I hate this company, they pretend to offer such a great package but in actual fact they offer alot of useless stuff that is practically impossible to use on any of their servers, programs, sites etc, DO NOT USE JUST HOST . also it is nearly impossible to get through to any type of customer supprot
122
Real bad hosting:( Very very poor services. Have nothing to do with a top web hosting providers. Some arabic support with English names, do not know english at Customer services score is 0 and not even 1.
123
JustHost SUCKS!!! Customer service SUCKS! I spent $142 dollars and wanted to register another domain name, which means give them more they gave me the run around and still have not resolved my issue. They kept giving me more another 30 another another 2 same story BAH! I will never use these guys again and i am requesting a refund. These guys don't care about customer service and i just got off a chat with one guy and he hung up on me. STAY AWAY!!!
124
Justhost is really SSSUUUCCCCKKKK This is a really terrible company, they have CPU policy, if every time your site pass 10 even one second, they will suspend your account without any warning or contact with, just suspend your account and your website,
125
STAY AWAY!!!! Their servers are blocked on most lists. They refuse to release my domain. So I chalk it up to dumb people looking to scam for a few bucks. Cancelled and advise anyone to stay far away.
126
worst service First time contact with customer service worst ever service. The advertise on the website is misleading customer. Customer support mentioned that it is cent for first month and every month. The is only if we subscribe to 3 year plan. MISLEADING customers, not happy with the customer service either
127
are THEIVES and CROOKS is a FRAUD!!! Almost from the moment I signed up I began to realize that their claims are misleading and false. No instant account setup, no customer service or proper responses to my email queries. The positive reviews are posted by employees to hook people into signing up. I will spare you the sad details of my encounter with There are many other stories posted here and elsewhere to give you a pretty good idea of how they operate. But what I will tell you is HOW TO GET YOUR MONEY BACK FROM Don't play their little game. Send them an email demanding your money back (which they will promptly ignore). Call up your credit card company, tell them about the guarantees, their fraudulent practices and keep your emails. Your credit card company will REVERSE the charges. It worked for me!!
128
hate this host When I am reading this reviews, this really makes my laugh :) This web hosting shouldn't be neither on the top ten or top 50 of the best web hosting providers. They are really awful. They do not know English, they are speaking as Russians. Tech and billing support can be marked as really bad, customer services are awful:) Do not even try to by they web hosting as in 30 days they won't refund you the money!
129
is FRAUD! On my first day with Justhost, I started to learn that most of the statements on their site are false. Please look at this link on their site This is a FRAUD. All members of their support team I have talked to do not speak good English and cannot help you resolve any issue. They are only there to advise you to send an email, which is usually answered about 6 hours later. The money back guarantee is a fraud. For cancellation, you have to send them an email, which is not answered days after of your request. I have not yet received my refund or a cancellation confirmation May 14, my account was suspended and I was asked to sign up for a dedicated server because I have exceeded the 10 CPU. Day 2, so far, I have sent them over 8 email with no is a FRAUD. They get you to sign up, suspend your account, and then force you to upgrade to a dedicated server. From my cpanel, I have never exceeded 7 and my site does not have the muc
130
No words. Just read the answer in live chat Their English is awful! I think that non of them are located In USA!

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131
Not impressed I'm considering changing web hosts, but when I called to ask a couple questions, I got support instead of sales. OK, I said, as long as I have you, support, are you fully compatible with apple and mac? Yes. Are you familiar with the apple Mail software? NO. Can you transfer me to sales? NO, call back. Called back, pressed the for sales and got the same guy. Twice. Not impressed.
132
To the man who wrote the last post. Sorry to say, but I think that the man who wrote the last post, was absolutly write about this company. I am not able to understand why out this host as number 2 , as they are the second from the end and not from the begging. So I advice you guys to think about it, as you are just pulling down your rating with this:( As to the justhost, I can agree that support is really sucks and billing is awful but the prices are great:)
133
Double check the streaming This site says streaming is possible; their TOS is unclear. Chat says it is only possible on their dedicated servers. Email to tech support says 'small' files accepted.
134
Double check the streaming This site says streaming is possible; their TOS is unclear. Chat says it is only possilbe on their dedicated servers.
135
Horrible Host Hands down the worst hosting service I've ever used, makes Godaddy look like the cream of the crop. FIRST they sell you blacklisted domains. May not be apparent to most until you try and utilize their email systems. Virtually all their IPs, shared and dedicated are of poor reputation and blacklisted everywhere. Sure sign the host is a bad deal. Second, everything costs. Forget that bargain monthly host fee. And they'll fleece you wherever they can. Don't use enough bandwidth, we'll charge you, use too much, we'll charge you. Third, it isn't an exageration by many here that their tech support is the worst in the biz. I requested help, they said all looks fine to them and sent me a screenshot of my website to prove it. Funny dang thing is the screen wasn't even my website. They can't even key in a domain properly. And that doesn't even take into consideration all the bots that pose as techs. Just a complete waste of time and money. I reversed my charges. FRAUDS
136
Worst of all Support doesn't exist. I waited 20 minutes on the phone - no answer. They advertise unlimited space, unlimited bandwidth, multimedia support etc. When you read the fine print on you'll find out that: 'Examples of unacceptable material on all Shared servers include: ... Offering video and/or audio streaming or downloads, MP3 Files, ... not permitted on any Just Host server.' Without video and audio downloads all the 'unlimited' space and bandwidth are meaningless. They are full of hot air - no substance. I'm wondering if it satisfies the misleading advertisement term.
137
Don't Use Justhost. U will Regret!!! I don't know where they hire their customer service people from because they do not service their customers at all. They barely speak english, they rudely put u on hold without warning you, and they will lie and tell you that they cannot do something for you even though you've called several times before and got somebody else in the same department to do the service for you. Now i understand why they are called JUSTHOST. They Just Host, no customer service included. All they will do is host, if u need help, you have a better chance of looking on forums, youtube, on google than calling them.
138
deceitful I have a bad experience with Just Host. In 2 or 3 days of experienced I'm forced to cancel my account. The service is to bad! They considers the best site, but when you install 2 or 3 moodle fantastic, they will send this message: 'As you probably aware, here at Just Host we proactively monitor all our servers to ensure that our clients websites are loading as fast as possible at all times. During this routine monitoring we have found that your account is utilizing an excessive amount of system resources, and we have been forced to suspend your site as per our terms and conditions '10 CPU Policy'' I'm just installed and configured the services. Neither two hours i have utilized my account!???
139
con Just Host say they cant transfer my domain to my new registrar, this is what my hosting co. said YOU CAN TRANSFER THIS DOMAIN TO YOUR NEW REGISTRAR IMMEDIATELY AS THEY SAID Hi Alan, You are receiving wrong information. There is no 60 day lock with .uk domains, you can confirm this through the .uk domain registrar, Nominet:i of course checked with nominet who confirmed this. 'To transfer your .uk domain, it is necessary that you contact your current registrar and request that they change the TAG (registrar) for your domain to 'TJNF- DK'. I WILL NOW CONTINUE WITH MY CAMPAIGN TO LET EVERYBODY ON THE NET KNOW EXACTLY WHAT KIND OF OPERATORS YOU SHOWER ARE keep checking the social net. sites and web recommendation sites because from tomorrow I am going to post to every single one I can.
140
Just host sucks ABSOLUTE RUBBISH! Paid them back in April for webhosting and it doesn't work, downtime that lasts for days and advice that actually sabbotages your site and stops it working completely. These people don't read emails, they send you absolute nonsense back that makes no sense and isn't even related to your problem. Random, unrelated responses that just waste my time. Support is the worst I have ever came across in my life, there is no point in having 24/7 technical support if the people providing that support are utterly clueless and have no interest in actually reading about a problem. I cannot express how utterly pathetic and horrid this company are. The stupidity of their 'advice' is downright insulting. To complain about something, explain the problem and have some idiot come back with nonsense, I've lost all patience with this lot. I wouldn't recommend them to my worst enemy. Shower of incompetent imbeciles.
141
just host scam JUST AVOID JUST HOST THEY WILL RIP YOU OFF They take your money, dont set your site up and then, as with me, they take as many ways out of refunding you under their laughable'Money Back Guarantee' Just Host---Just Dont!!!
142
Bad sales and tech support I am not a customer of theirs but I have been trying the past 2 days by phone and chat to understand the shared vs dedicated server and how and when they push you from one to the other. The keep avoiding the question which makes me think they sign you up with the cheap shared and at their whim they shut you down and make you move to dedicated for significantly more money. I would gladly pay more money to go with someone else.
143
Worst Web Hosting They are good at sales but bad at technical support. You can only get support through email. I sent out my first inquiry. One day later I have not received any help yet but the massage(copy): Hi Joann, We sincerely apologize for the problems with our DNS. I can assure you the problem will be resolved soon. Thanks for your patience.
144
David McDowell I have not even been with JustHost for even a month. I played with it for about 3 days and did not go back. I paid for 2 years of service and even upgrade to priority service for extra a year. I come in to find that my account is suspended for excessive usage. Hell I have not even used nor have I giving out to anyone to go to. If you are in the market to build your own site I would not go with them. They sound like a good deal then they nickle and dime you to death. They then tell you the good news is you can pay $149 a month instead of $6. What a rip off!!!! Stay away if you plain on t doing anything on this so called unlimited usage site.
145
Just Host sucks i have had just host for quite a long time now, they really they have lost me data a few times and made me loose many visitors ... live chat support also is a kind of email reply contains false wat else you expect from a pathetic host?
146
Great Value - Good price Justhost are really good value for money, all their upgrades like additional domains and SSL's are just as cheap as their hosting. I really like Justhost at the moment as their support is also been great to me and helping me develop my website further.
147
Horrible company - not what it seems This company is a scam. Absolutely nothing is what it seems. I purchased a domain and hosting account with unlimited domains. First off, no you do not get unlimited domains. You have to pay $15 to register each. Also watch out for pricing. I attempted to use the 50 coupon they offered and was charged full price. Then I had to email to have it adjusted - I tried to call many times but never got an answer. They only gave me 40 off because they regular price is higher than what is shown on the site. Are they making pricing up now? Then I attempted to have them host domains I already had registered with another provider and they told me they would only do it if I paid $15 for those too. Are you kidding me? If their web pages that will not allow you to exit without forcing a close on their page via your windows task manager wasn't enough to make you question their integrity, hopefully this will. Never again.
148
pop advertisement from just host every time I click on an application, I am directed to an upgrade adevertisment. This is really annoying. Can you stop that !!!
149
Avoid JustHost like the plague First they claim 'free instant setup', yet they charge a $20 non-refundable setup fee. Second, they set it up wrong, but their live support says it is set up 'perfectly'. Then they tell you to use email support, which auto-responds with a plea for more money, if you want support actually worth having. About this point, you realize you've been taken, so you try to cancel your account. You can't. None of their cancellation methods work, you cannot talk to anyone in their billing department, and if you persist in trying to cancel, they 'randomly choose' you for an account upgrade. When you bitch, they threaten to cancel without refund. As a way to make money, it's wonderful. As a hosting solution, it is is absolute worst I have ever encountered. Avoid at all costs.
150
The worst web hosting experience ever!!! I guess I must be the one exception since everyone seems to love this place. First let me say that I am a software engineer and I write websites for a living for the largest healthcare company in the this was absolutely the worst and most fustrating experience ever, just trying to get a website setup. Unbelievable!...and their guarantee of having tech support that speaks ! Yeah, Right! Short wait times mean nothing when you need a translator to understand the support person! My advise, USE ANOTHER HOST!!!
151
is unreliable!! The servers crash frequently with loss of data. Expect hell when you host your site with them. Do not expect their technical support to fix your problem, because they don't speak English.
152
A really bad company This bunch kept falling over one another to screw things up Whole service was 100 bad
153
This service sucks I paid to have everything moved from the last host to I changed the name servers with the domain name provider. Aweek later i still have no web site that people can access. The tech support is by email only, when you call they simply tell you to email the problem. This is horrible. The emails you receive back are geared so that a programmer or other IT person can understand them not your average person. I will probably begin looking for a different host company if this one doesnt do something quickly, not that i expect they will via email.
154
Beware of their Unethical Practices if you cancel! I will never do business with them again. I signed up and added various features. A few hours later I decided I wasnt ready to do the website so I sent in a request to cancel. I had to go through sending them various emails in order to get the cancellation through. And though I never used their service at all, they kept most of my money for services I didnt even use. If I go to Walmart and buy items and before I get out of the store I return them unused I get my money but you dont with this company.
155
Nadasol JustHost is the BIG LOSER of all the web hosting websites I ever dealt with. They are unreliable, liars, I pay for extra services that they did not even setup and replying me that I did not pay for it while i have the paypal evidence. They REEEEEEEEEEAAAAAAAAALLLLLLLLLLLLY suck
156
Avoid JustHost like the plague They charged $20 for their 'free instant setup'. The setup didn't work, but their live chat person said it was set up 'perfectly'. They said email the support group, which I did - so they sent an auto-responder for more money to get decent email support. Charging for things they claim are free, useless live support people, it is - in my opinion - nothing but a scam. it took all of 60 minutes from creating the account to considering legal actions against them - they are that bad.
157
Tango One Enterprises review of Just Hosting So in my two months as a Just Host customer, My Cpanels have not worked correctly. I have not been able to use the add on packages that they sell you, and I bought and paid for. Their replies are alsway, well it works from our end. Then well can you reproduce the problem for us, then back to it works from our end. After more than 2 months, they have been unable or unwilling to fix the problems, and make my cpanels work or make my add on's work for me, from my end. Once their server went down for 4 days, making my web site totally unaccessible for 4 days. They did give me a free month. Although they charged me $ for monthly hosting, and yet said I had only the basic package. They have yet to transfere my domains to their control so I am not getting my 3 free domains for life, in fact I am not getting even 1 free domain for life. They seem to do a lot of bait and switch. Would not recommend them at all.
158
Horrible costumer service Horrible costumer service and email doest support iphone email even they keep telling it
159
Poor Service Just Host is highly recommended but their refund offer is almost non exsistent. I am new to web hosting and subscribed only to find out a few hours later I was in over my head. I canceled my subscription but it took them three days and lots of offers before I actually got to cancel. Then I found out that the HIGHLY RECOMMENDED add-ons were non refundable. It seems like a scam to me.
160
Horrid 5 days in a row with over than 3 hours downtime. I used the livechat line to explain the problem and sometimes they were answering me with the same copy-paste message. Other times I had to deal with somebody without even the basic English skills. I am not a native English speaker also, but when we talk about business I DEMAND the person in the line to be able to understand what I am typing and give an answer related to my questions. You don't have to be a language expert to achieve that, even my 80 years old granny talks better English than them. I asked them to close my account and transfer them and all I got was: 'Your Just Host account is now overdue and you are in danger of losing your domain and access to your site as your account will be AUTOMATICALLY SUSPENDED WHEN YOUR INVOICE IS 7 DAYS OVERDUE.' I don't understand how it is possible to be overdue if I have already paid for 6 months and it is 1 month old !!! Do no trust justhost. They will screw you without Vaseline
161
The hidden catch! I was enthusiastic about Justhost in the beginning. Live chat with support is quick even if not always too skilled. Unlimited band and disk space are definitely a plus. The price is good indeed for what you get. Except one PROBLEM: the CPU usage is limited at 10, and if during editing you exceed it, just like i did, the account gets immediatly suspended. Your site is down, your blog is closed and the people who tries to access your site will see it is closed due to BILLING reasons!! I would find it only fair to WARN the customer concerning his CPU usage, if that limist has to exist at all.
162
Rubbish Customer Service and Security I've just managed to cancel my account with Just Host after days and days of emailing to 7 different people, each time having to explain the issues I was experiencing all over again. The more people I spoke to the more annoyed and unsatisfied I became, so I ended up cancelling the account. My website was hacked twice within 2 months despite the fact that it wasn't really in use yet, and for the second time all Just Host told me was to get in touch with my web designer to get the problem Utterly unhelpful, ignorant and incompetent people, and I'm happy I got rid of them. They have a 100 money back guarantee, but they only gave me back half of the price I paid for the 6 months saying that I've used their service for 3 months already. Yes, which was A decent company would give you a full refund if they say they have a 100 money back guarantee. Scam.
163
Justhost real uptime about 70 Our experience with Justhost: for the first 30 days (the money back period), everything was ok. Friendly staff, no technical problems. We are a legal company, so our website is small (under 2 Mb), but the email is extremely important to us. The 5th week, our website and email went down for 6 hours. I emailed Just host (from my personal Yahoo address :) and the answer was quick and polite. But the next day, same problem. This time, the site was down for 3 days! Their answers were exactly the same (and very polite) every day. We wanted a clear picture of the situation (and legal proof, if necessary), so we submitted our website to for reports. Surprise! Our website was down 3-4 times, every day, (for at least 1 hour). So we are looking for another web host now. Conclusion: Pro: friendly staff Con: the core service itself. After all, we pay for web hosting, not for friendship. Their uptime is far from ; probably around 70.
164
really unlimited traffic/bandwidth/storage? well here is my experience with advertise unlimited bandwidth/storage, but when you actually use that then they will suspend your act. what a pos company that false advertises.
165
just host is a scamm! This service is a scam - they lie about their charges, there are hidden fees and their customer service is unresponsive. Don't use this service if you want to save yourself a major hassle!
166
support was horrible support was horrible and my site and email kept going down.
167
Jbrinson Just Host offers awesome bang for buck. But there customer service is awful and there features are somewhat hard to use for a newbie. All in all the hosting company is the best for people that are advanced and don't need any customer service because they offer a good price with good storage and up time.
168
Great if nothing happens. Dont bother with this service. Spend a little more and get a real host. If for example you get DoS attacked as my site did their staff arent competent enough to do anything about it. And eventually they will simply close your account for 'misuse' as they apparently cant provide any help server side with anything involving security or provide any sort of prevention or means to stop an attack. And when they close your account you will get no warning or chance to get your files or anything else off their servers. Save yourself a headache and get a worthwhile service.
169
One of the Useless Webhosts I hosted my sites with other webhosts before trying Justhost. Around September 30, 2009, the servers were always down. Anytime I contact support they tell me there is no problem. This affected the SEO of the websites hosted on JustHost completely. When I moved the websites to another hosting company, Google started indexing all the pages of each site. I must say that it's a bad idea to host with Justhost. Don't bother yourself to host with Justhost, it's absolute waste of time and money. Maybe they were good sometime back, [b]but not now.[/b]
170
Falsely claims Website very clearly and explicitly - with no disclaimers or conditions - states they offer free instant setup. I paid for a year in advance, an automated robot called me and gave me a pin to enter into their website and then and ONLY then did I receive an email telling me that sometime within the next 24 hours somebody will be calling me to verify. This is not instant setup nor anything that approximates it. Moving on to the next hosting service. It looked like something that could have been good but now I'll never know.
171
JUst Host Blowns and so does WebHostingGeeks! This is my second post since my first was never posted to the site.

hosting service is run by a couple of kids and i mean kids. My site was offline for 37 days out of the 42 i was a customer of JustHost. I recently filed with the BBB of Delaware.

Just Host states they want to be 1 by the end of the year, LMAO! It will never happen, there just not smart enough. Customer Service hasn't a clue! The 2 owners are little kids!

FU JustHost. If i ever see one of you nerds out in public, I will stick my foot in your little asses!

These kids have no idea how to transfer a domain from enom. Even enom stated they had no idea why Justhost was not able to transfer the domain after 35 days!
172
Reseller Cheap and ok if you want to do a bit of hosting and your not to bothered if your pages are a bit sluggish. I thought it was good at first but I have since hosted exactly same site elsewhwere and wow what a difference. I know which site I prefer to use and will move my old site once my contract expires. It will cost me a little more but worth it for the results.
173
Complete waste of time and money Having been with JustHost for only a few weeks I've found their interface user-hostile, their functionality crude and needlessly complex, customer support utterly useless. Should I go on? I'm taking my business anywhere else.
174
Just Host is Crooks Justhost is not only impossible to get a hold of they deal with crooks like enom that try and steal your domain registration from where you have it to charge you more next year. They automatically emailed me my user name and password telling me to transfer my registration. My website was down for 4 days as the issues enom caused took three days to work out and allow the domain name to propagate properly. If you want to transfer to save your money. They suck so bad. I saw a review board after this one with 1000 reviews and out of 10 in all categories on that forum. Everyone called them crooks and had had horrid runnins with them. Please pick a different provider for your site
175
Just Host is not 2 More like 102 Sorry, but just host is no better than Blue Voda and the like. I had to shut down 2 sites due to negligence on Just Hosts part- Being i initiated a domain transfer for on Sept 17th, 2009. Come to find out JustHost never transferred the domain so it was expired and locked at enom. After over 20 emails between enom and Just Host nothing was resolved. Just Host had no idea how to handle the issue. Yarpool was an online auction site similar to ebay so you can imagine the emails i received from my customers who had active listings on the site. Not only that ,but i ran another site that was in the testing phase and offered members a free trial. Again, many customers pissed off after signing up for a trial to find the site down shortly after! Both sites still down 30 days later. As of yesterday i demanded a full refund. No response, yet, but I will keep u posted. DO YOURSELF A FAVOR-There are too many good hosts out there Skip this 1
176
hosting plan such a failure In 2 months of web hosting I got loads of issues: ftp troubles, email downtime, 5 errors, amazing slowness on page loading. Ticket support will take so long delay that your ticket will pass from a staff to another and every time you need to explain your problem from the beginning (best case) or each of them will give you a different answer that does not help you to sort out the problem (worse case). A complete failure. I did wait a reasonable number of issues before asking a refund but billing support did not reply to my email (fortunately I signed for 6 months only so I cannot see the day where I'll leave ) For such a personal bad experience I cannot recommend hosting plans at all.
177
money for every tiny access. THese people charge $ if you want to access the server through putty. if you want to run your own programs/software. you have to pay 20 bucks/year to get it. Get cautious in using this service.
178
watch the REAL HIGH PRICED add-ons! looks good up front, alot of awards - but watch out - you are going to get bombed with the add-ons! other sites are upfront with the inclusives and costs of add-ons - these guys hit you with page after page of the HIGHEST PRICED ADD-ONS after you are signed up!
179
finalize my transfer I'm a person doen;'t know anything about web. So I sign to have a new host and I went thru this question when I sigh up. That was in june and I still don't heve my domain transfered. and I never receive any email saing I have to fill this epp code. I spend 46minutos on phone wainting for next availible tech and I give up. The guy on the chat dosen't know Thomas and kith whatever I offer just host to cople company and I did get any money What is this. That company is serius o not????
180
Unlimited domains is a scam You can host unlimited domains - but only if you buy them from them or pay them $15/year anyway.
181
Problems They dont allow mp3s they say it takes up a lot of bandwith but my site does not have more than 3 users a day I signed up yesterday and will cancel my account today. Everytime I mentioned mp3s, they kept saying that they dont allow streaming They are crazy and dont know the difference between mp3 and streaming mp3s. Ben
182
You could get suspended Just an ok service but you could get suspended without notice for any reason.
183
Don't purchase anything with them!! Bad phone support. No phone support for billing issues. It took 20 days to have my refund.
184
Never got started Was going to buy their premium plan, but received a 50 off offer which moves you to the basic plan without telling you. Proceeded to spend 5 hours off frustration to get this sort and cancelled. Spent another 2 hours trying to get a refund (did eventually) because seemingly everything I'd bought was non refundable, despite their 'money back guarantee'. Really wonder how many of these companies have people writing positive reviews for them day and night.
185
1 Aion bot - Just host SUCKS I hosted my domain on justhost and it was not good. very slow servers to name one, tech support was nonexistent 1 aion bot will go to a new host!
186
make a fool out of you HOST UNLIMITED DOMAINS MEANS YOU WILL HAVE TO BUY ALL THE DOMAINS FROM THEM :( CHEATERS DON'T WORK WITH THEM
187
Join this web hosting was a big Mistake and cost me money. It is unfortunately that the organisation is not treating the clients seriosly I request a cancellation of my services and has been ignored for months and months How come an organisation that host web sites do not support ASP ????? ASP is supported in all oprtating systems using different names but is the same support. I was treated like an idiot an force me to just waste my money and transfer my domain to someone more tune up with customer service ... this is the kind of response you get .. 'Hello, We have linux servers with our shared hosting and ASP do not work on linux server. -- Kind regards, ???? WrightJust Host ' So in summary get lost, got your money and your domain and we do not care anymore ... so bye bye. But lets be fair and say that the software offered is Ok the service is just the worse I have deal with in many years. This is my opinion based on the service provided by the organisation. For references See ticket history in Cpanel
188
Poor support We went with JustHost because of favourable ranking on the review sites - which makes me wonder how reliable these are! JustHost technical support is very poor and the video tutorials not quite adequate. Okay for geeks perhaps, not for the rest of us. I suspect outsourcing of support to countries where English is not the first language is the problem here.
189
bottom of the barrel They say unlimited, unlimited, unlimited and then they peg you for things other people on the server are doing. I wouldn't use these guys again.
190
Justhost (even the name is a lie) JUST HOST - is not just a web host - crap support - crap billing - slow servers - and a waste of time make sure to read their TOS there is a lot of basic stuff most people need, like I have a system that needs all of its files not shared for each user but doing so would break the TOS. you cant have MP3 files even if your the owner of them. their billing system sucks without notice the account I had was put on hold when attempting to contact their staff none of the billing or staff that could do anything (just paper pushers in the office) so that was the site down for 10hours (why the hell do they have the billing system start when their is no staff around) the live chat system is staffed by the same paper pushers who cant do anything as their phone support.
191
Unacceptable They suspend your account if you use more than 10 cpu (in their terms it says 20), so a website who use php scripts and get more than 10 000 users per day can't be hosted by them, then they will try to sell you a dedicated server right away for 120$ per month. I think the low prices and the Unlimited space/bandwidth is a scam.
192
cancelation is difficult the say that they will refung your money and that you can do that whenever. but they don't ! Of course they are coming up with service fees etc. also the ftp upload is super slow and limited to 24byte
193
Very bad service I check this rating and sign with JustHost. For 3 days I have a problem with sending emails. I received suggestion to create a new email. THAT is SOMTHING. This isn't acceptable because of my business. THEY SUGGESTED to lose business in exchange to new email!
194
JUST THE BIGGEST SCAM RIP OFF CUSTOMER SUPPORT--LOUSY AND RUDE DIFFICULT TO GET AROUND ON. UNAUTHORIZED CHARGES. STAY FAR AWAY THEY WILL ROB YOU! SPENT A TOTAL OF ABOUT $ TRAFFIC STINKS
195
WORST - Stay far away This has to be the worst company ever. I think they pay people to write all these reviews. Just sign up and see what I mean, they take forever to answer emails and calls AND all of their support is Outsourced so they don't even know what's going on with the company. It took me 3 days to setup the account and I'm trying to cancel but it's been a week with no answer. Refund maybe anytime, but they take $20 fee for domain and cancellation fee so you get NOTHING back.
196
All good, untill time to cancel. JustHost is a company that you would want to be involved with (although they appear to outsource most if not all help options, including the toll free support) until you want to cancel service. Be prepared for allot of 'wait how about 50 off' messages, and nobody talks to anybody else. They use a ticket system for e-support, that I like but you'll quickly see they haven't figured out how to use it properly. And even when you've talked with someone on the phone, been sent emails confirming your cancellation, expect when re-billing time comes you WILL be charged. And if you complain, you won't get any satisfaction, but maybe part of your money back (after all there's always fees) but it's your fault! You gave your credit card number, and once you do JustHost believes they are entitled to how much ever they want. So close your bank account, cause you never know when they'll need a little more money. Funny thing about JustHost, they can charge your card, but can't put it
197
Just Run Away B4 You Are LOCKED IN! Once you pay and are locked in they don't care about you. It will take them almost a week to get back to you by email. Their live chat tech people know nothing and just tell you to write an email.
198
JUST DON'T DO IT! NOT WORTH IT AT ALL! My site slowed down like crazy and I don't have and video or audio files on my site. The lag has increased my bounce rate to a deadly number. You will lose traffic and business for sure!
199
great space, decent price, BAD EVERYTHING ELSE great space, decent price, BAD EVERYTHING They did NOT reimburse me when they did NOT keep the uptime they promised. Their live chat people can't help you, they always tell you to email them a ticket. It usually takes 3-4 emails to get an answer to my questions.
200
Great host, unless you need technical support Webhosting, no problems. E-mail sporadically rejects people. It will allow some people to send you e-mail, some people it rejects and continues to reject. When I tried to call customer service, the lady didn't speak English well enough to understand the words that make up the domain or the letters of the alphabet used to spell it. After giving her our domain name 4 times and spelling it 5 times, and being put on hold 3 times while she got someone else to translate the letters for her, she hung up on us. Attempts to go through the live chat equally as frustrating as they can't answer anything and if it takes you 5 seconds to type a response, they disconnect you.
201
Just host burned me, and I want my money back. I signed up with them, so cheap and based on the editors pick I decided with them. I have had my cPanel inaccessible once and my databases disappeared one day for no reason. Both times support acted as though nothing was wrong at all. Well, just so you know, computers don;t fix My site's were down (wordpress relies on database) and when I logged into cPanel it said that I had no databases attached to my account. Support responded with everything is normal, and miraculously that morning my sites were working again. My complaint is all they had to do was say they were fixed and I would have been happy but instead they acted like there never was a problem at all. My other complaint is I signed up for the Affiliate program, claims to pay you $60 per referral. I never even received my supposedly mailed check, from 6 months ago and have written over 5 emails asking about it. And since they claim to offer 24/7 tech support by phone but have no phone number listed?
202
Just Horrible The ONLY good thing is the price. They did NOT keep their promise about the uptime and would NOT compensate. They suspended my site for no reason for about 2 days. An error message appeared when I wad editing my site and I lost new code and month old code. The ONLY thing good about this company is the price. I am definitely willing to pay a bit more next time to NOT run into these situations. I am paying $ which is good, but I have lost hundreds of dollars in business because of these problems. I would for sure say choose a difference company.
203
Not trustworthy In my year long experience with Justhost, I experienced a harddrive crash (there was no backup), significant downtime, and questionable advertising tactics. They offer no simple way to cancel their service, which lends it a somewhat scam type feel to it. I recommend taking business elsewhere.
204
The worst review made by Webhosting Geeks I analyzed many factors and finally entered into Justhost. i placed order on Dec 23rd and I am very excited bcoz i got it for less price. My happiness doesn't stay too long on 25th my site is down and it was rectified in 2 hrs. They made a statement that it won't happen again . Again today 30th Dec site is down, they say that some problem in server again same crap. I hate JUSTHOST and i m sure they are not the best Sri
205
Advance notification not a priority I have been using JustHost for quite sometime now and i constantly have issues with the server I am hosted on being taken offline for maintenance with NO NOTIFICATION to me whatsoever. I have a 24/7 website where users purchase a service every day and sometimes you wake up and the site is down and no one has told you why. You then have to open support tickets and wont get a response for at least an hour if lucky. You can call support and then they finally tell you that your server has been taken offline for service. Now that non of my customers can access the site and my support is being hit with emails. Cheap and fast but just not business not use this hoster again and the only thing keeping me here right now is that its a pain to move my site over.
206
How can you rate them as 5 stars, as if I am upgrading my site from a basic site to using Dreamweaver and Adobed Flash. I found Just Host on the internet and rated the best hosting service. Will i just have to say that is not the case. I filled out the form for the tranfer and entered in all my information. I was then asked to recieve a call with a code that i would have to enter before being approved. I received the call and entered to the code. Then two days later after not getting my logon and password i contacted them asking why. They told me that i need to send in my Passport and copy of my credit card. I did all of that. On day four i contacted them again and they wanted another copy of the credit card. My thoughts were that they only need one copy. and why would they need a copy of a Passport???? It took nine line of hell to get them to cancel the order. That is when i decieded that if it was going to be like this than maybe i sholuld not use there services. Really thank about it, they are the worsed. Don't uses them
207
a little annoyed Haven't used them as a host, but I went to check out their site, and when I tried closing the window, they popped up a deliberately confusing dialog box and a chat window to try to keep me on the site, and when closing that, another dialog popped up. Seems pretty desperate, and pretty annoying. hosting package looks good but I won't choose them cause I don't like random pop ups
208
Terrible Hosting and Service In August I paid for 3 years hosting with JustHost. I uploaded my site. In November I went to access my site to find that it had been deleted together with emails etc. I contacted JustHost to find out why my website had been deleted, I was informed that 'Your account has been reconfigured on the server. So it will take time, for working your site. Meanwhile I recommend you to please send an email at support@ for the same and your account will be reset' Having sent an email I was asked if I wanted to restore my business site. I agreed only to be told there was only one default page and they do not delete date without clients confirmation. To date I have no site, I cannot access any of my emails and have had little if any support from Just Host. Yes they may be cheap, however, would not recommend them for hosting business site.
209
I will never use this hosting service again, nor would I even recommend it to my worst enemy. Their support 'professionals' are rude and spend more time pressuring you to 'upgrade' than actually addressing the problems you've contacted them to discuss. I will say that their PR people have got to be awesome. If you look at other reviews on various sites, you will find plenty of 'positive' reviews and raves about them. But if you look closer, every single one of them have very poor grammar and are obviously written by people that do not speak English as a First Language. Think about that. This is an Indian company and to me, the lack of proper English in the reviews states plain-as-day that they are being written by their own staff and not actual clients. If you expect to run any kind of professional site, STAY AWAY FROM JUSTHOST!
210
Worst and a Scam - Refund is a Lie First they take forever in answering your questions when it comes to cancel. I wouldn't cancel if their uptime was good and the support people understood english. Finally, Please beware of this company and their so called any time money back guarantee. Yes it's anytime, but they have $20 domain name fee AND they have $20 to cancellation fee !!!! plus they take your monthly hosting fees away. So if you are with them for 1 or 2 months, you will end up paying $50 to cancel. I don't think this qualifies for a money back guarantee.
211
Just Host will remove access to your account with no notice I paid for a year hosting with JustHost. I had the account for 4 months. I was happy with it. I then recevied a message saying I had violated some terms of service. I wrote back asking what it was I had violated and could they please point it out to me. The next time I checked my email which was a few hours later, there was an account suspension notice. There was no reponse to any of my questions about what violated the terms of service or what I needed to remove. The account suspension meant I could not backup the website. JustHost basically stole all of the material on my website. JustHost is a company run by thieves who will steal your website with no explanation. They will also steal any of the money that is left on your contract. Just Host owes me 8 months hosting fees. They cut me off 4 months into a years contract.
212
Bait and Switch Our site with Justhost lasted about 3 weeks, during which I was loading and testing content, readying us for launch when we were suspended for excess CPU usage on our Wordpress home page. Given that nobody, 30 total hits over 3 weeks, was using the page, that seemed a bit off to me. Then I remembered our site usage stats, that showed millions of hits from Justhost themselves, along with our small number from my testing. Apparently, if you don't pay them enough, they'll bomb your site themselves and then demand extra $ because of your high usage. They're simple bait and switch con-men, avoid them at all costs.
213
Very bad service We have two sites hosted by They have horrible service and one of the two sites crashes almost every month. When you contact them, they always try to pressure you to sign up for the 'premium' service. When the terms are up for our sites, we will move to other host. Sure, they are inexpensive. But if you are a business site and you want reliability, do not use them.
214
Just Host did not honor their agreement I have been using JustHost for a year now. At the beginning of the year they made an error on my account and made up for that by giving me 3 free months. I downloaded the account page which showed when the hosting service would be re-billed, in March of 2010. My year's service would have ended 12/16/2009. I have just done multiple emails back in forth with the downloaded file as evidence, as they are trying to bill me for a year's period. I am not having any luck getting them to admit that this evidence shows someone at their end did indeed authorize 3 free months. I'm not in favor of having a company representative tell me one thing, post that on my account, only to have another service rep bill me. What up??
215
Terrible Email Their email server is blacklisted on RBS, so all our email is tagged as spam. Hopeless service provider. After 2 weeks of contacting tech support they suggested I upgrade. Right, that's going to make it better, it's obviously my fault that your servers are blacklisted. PATHETIC
216
Woeful online technical and NO phone support! Switching to this company has been the WORST online business decision I have ever made! It has been a nightmare to get their support staff to deal with all the problems that I have had to contend with, including corrupted data transfer of files from my previous host. Folders and files are corrupted as well as the MySQL database and there is no way to correct this now as none of the backups they took are any good. Add to that serious MySQL error issues with a new build that they are simply incapable of resolving and the fact that I have to send five or more emails before they will even look into problems, coupled with ALL technicians not having English as their first language, you really are asking for trouble. AND THEY DON'T OFFER ANY PHONE SUPPORT! My advice is DON'T DO IT! Stay away from them and try another hosting company. Do your homework and beware the so-called Hosting Review websites as a lot of them are owned by these same companies! YOU HAVE BEEN WARNED
217
Scam and terrible service - You can't deploy the forums you want, only the ones included in their package - Sites hosted at JustHost prevent search engines bots to freely parse them, which prevents optimal ranks in Google - Their customer service is apparently based on India (based on the written grammar) and their team members are World champions for fucking around, making you wait and finding any way to avoid refunds - Their money back guarantee includes a US$ 20 cancellation fee, which is not mentionned anywhere when you sign up
218
suspends account without notice and without reason Since a year we're justhost customer. Because the year had passed, justhost sent an invoice for the new year. To my surprise they deducted the amount themselves from our paypal account. To my even bigger surprise, then they suspended our account, without notice. Needless to say we have had problems because suddenly we can not be reached by e-mail anymore and our website is offline. This is very bad business practice and I would not recommend justhost to anyone.
219
just host is accurate Justhost is crate. I recently changed to justhost and they have been horrible. Firstly, they aren't able to give proper straight forward help. It's like they hire Indians and just give them an anglo name. It took around 20 E-mails to get a payment through. They just kept E-mailing me telling me to confirm my payment. So, I said yes. Then they said it again. And again. Instead of telling me I have to log into another address for it. Secondly, my site now has a virus on nearly every page. Thirdly, they deny it is even there. They said that linux servers don't get viruses The list goes And it still hasn't been resolved. In short, they have crap customer service. If you don't know much about websites, they aren't a good choice. They are just a host and have nothing special about them. Hence 'justhost'. Try a better host if customer service is important to you.
220
Just host Slow and Bad service Justhost sounded like a good hosting solution when we were looking for a new hosting service. They were very quick at setting up the account. But this is where it all stopped. 1. We had endless email problems (SMTP problems they blocked or banned our IP addresses) 2. FTP: sometimes it work but most of the time it did not working (Their solution was that we get a dedicated IP) we did and still we had problems using FTP system. 3. In the end we had to cancel the account. The account was cancelled but they cannot supply us the domain transfer Key. I have send so many e-mails it is not funny Justhost keep on sending me a Ticket number stating they have requested the Key it has been two weeks now and still no Key. We get the idea they do not want to transfer the Domain. I would not suggest Justhost as a hosting service provider.
221
shockingly bad Every day they had a complete system outage with all my websites completely unavailable. Support just said it was my internet connection even though clients and my other developers also couldn't gain a connection. I have just moved all the applications I am developing on their servers to another provider. I went there via this site, so you also suck for recommending them. In summary, dreadful. What a huge waste of time and money. You were warned.
222
JustHost are JustSpammers I don't know how I signed up for them, but they are just crazy. Send them a support ticket and they will send a spam offer your way. Speed is too low and response time is just crazy. I would give them 1 out of hundred and that one only because they reply fast with spam offers.
223
Just Host needs to be more courteous and considerate After being with Just Host for one year they took it upon themselves to charge my card without my permission. The disturbing thing about all this they did it ten days before my renewal was up. When I called billing to complain they told me that it was an automatic renewal. I had told them that nothing in business was automatic and they had some nerve to take it upon themselves to charge my card without my permission ten days before the renewal was due. They told me that they would refund my money and basically I can look for another Web Host provider. All this was said by someone who couldn't speak English very well. I am now with another Web Host provider after Just Host pulled the plug on me four days before my renewal was up. I can honestly tell you that the hold time during my time with Just Host was unbelievable and the lack of clear speaking support personel was extremely frustrating. The price may be right, but the customer service is the worst. You can do better.
224
don't use justhost if you know what it good for you! Sure, the software is great and the service is cheap. But the uptime is so so at the very best, and the way they treat customers is abominable. If they think you are using too much cpu power, they will suspend your site and replace it with a very ugly 'suspended' message. Good luck getting access back to your site when they do. They claimed we used 24 of cpu power for a simple Joomla site that draws 77 visitors per month according to Google. Yeah right. Makes you wonder what the hell kind of cpus they use. My advice: pay a little more, get a proper hosting company. Annemieke van Herk
225
If the first 24 hours is an indication, I'm sorry I switched LONG wait on the phone 2 times then the call was dropped without so much as a hello. SO I tried the online operator. Not a long wait, but he couldn't help at all with information or a timeframe for files to be moved. FTP login information given doesn't work and I can't speak to anyone who can figure out why. I manage 10 plus web sites with various hosts and am not a beginner. Just Host has been a huge letdown and I'm sorry I recommended them to my new client.
226
They sell you this but give you that Just Hosting has good pricing if you get at least a years worth. It does give you many options and that is good. But they lie about unlimited bandwidth and space: You cannot stream any media. It violates their Terms Of Service. You also cannot use your web-space to store backups. So, what they are saying is that you have unlimited bandwidth, but if you use it you can be shut down. They also try to sell you a million things like faster server, auto backups and things like that. I opted for the faster server until they told me to delete all my media files or they wouldn't move me to the new server. I opted out and am going to find a better provider when I can afford it.
227
Poor Quality Hosting and Poor Customer Service Not worth it I was a customer of JUST HOST for a short time. Most of the time my business site was down due to some unknown reason. Didn't matter because the JUST HOST customer service was also down most of the time. So much for a 99 uptime guarantee. When I requested to transfer from JUST HOST and have my plan refunded as they indicate (Money Back Guarantee), they posted an account suspended webpage during the few days my site was being transferred. Nice way to do your JUST HOST customers. You might be tempted to have JUSTHOST host your site due to their pricing--BUT REMEMBER YOU GET WHAT YOU PAY FOR. I actually sent every person in my email contacts a note about them so they would not be likely to use them. I am so sorry that I did. GO GODADDY!!!
228
worst web hosting company Our site was live for only a month, and within that month it was down over a week. Not once, but TWIVCE. Not only that, once it was back, all the shopping cart files were gone and needed to be recreated. I would NEVER recommend them
229
Dishonest service Applied for hosting service and the company demanded that I send a copy of my passport and a copy of my credit card to validate the purchase. However, they had already charged my credit card and refused to explain why. I cancelled my purchase but now, 5 days later, I still have not seen the funds returned. My first contact was with 'Gabe' and there I had no a 'Nick' took over and it was his arrogant reply that made me cancel the all I asked was why they had charged my account and then refused to deliver the 'goods'. Later I used GoDaddy and in less than an hour my website was up and I do not give any high marks for JustHost customer service - it is nonexistend if you happen to get the wrong person to handle your communication. I can NOT recommend this
230
TOTALLY FUD UP HOSTING COMPANY THIS HOSTING COMPANY HAS FUED UP MY SITE WITHOUT BACKING IT UP AND THE RESPONSE TIME HAS BEEN TAKING YEARS!!!! THIS GUYS EVEN BLOCKED MY IP JUST TO GET RID OF ME FROM CHATTING WITH THEM. HOW RUDE AND IRRESPONSIBLE THIS COMPANY IS AND I'M LEAVING!!!!
231
don't buy the add on services I wouldn't recommend justHost to anyone. When I signed up, services were recommended to me at a 50 discount -- if I purchased TODAY only. I bought them. The discounts continue to the present day. Search Engine Submission was described in a misleading way. The service advertised by justHost said: 'Submission Hubs professional search engine submission specialists will analyze your website to maximize the results.' Banners declared 'Website Analysis' and 'Professional Submission'. See I asked support to describe what I purchased and how it worked. After two support tickets and 8 emails the answer was: 'this is a submission of the name only'. (I guess 'name' means 'URL'). For this you pay $99, or $49 if you sign up TODAY. I emailed the CEO with a copy and asked him tell me why I was wrong. The answer? The same form letter from customer support. To see the chain of emails, email me at webmaster@
232
Avoid this host if possible I would certainly NOT recommend this web host to anyone. They kept my domain name after refunding my money, which is the same as stealing. They often provided incorrect information and their response time was extremely slow. I will probably go back to my old host, , which is excellent. I wished that I had known about the policy of stealing domain names at the beginning. Do NOT sign up with them if you want poor service and the possible confiscation of your domain name!
233
Not quite what it seems I just attempted to switch my hosting from The price, at $, was less than the $ at bluehost. However, once you add on all the things that come standard at bluehost (Domain Privacy, for example), you wind up paying the same ore more! How do I know all this? I had over half an hour on hold waiting for a tech support person to answer a simple question and when he finally came on the line, he didn't speak English that well and kept saying, 'hello, hello?' I know my phone is I'm staying with bluehost.
234
Terrible Customer Service, Suspend Websites Been with Just Host a year, and they have the worst customer service, they are afraid to talk to people on the phone, if you call them it takes about 30-90 mins to get ahold of someone for them just to tell you to e-mail them. Then every time there's something wrong with your site they suspend it without any notice. So anytime your valued users and traffic that gets to your site will see a blank page that says acc suspended. That means good bye traffic, without any notice they suspend your acc and it takes hours-days to get a response. Pretty sure any other hosting company is better than just host. And the unlimited server space feature, take that with a grain of salt, it's not! After you exceed their capacity, they ask you to move on to one of their partners, like Single Hop who charges $149/mo WTF???
235
Justhosting ! So far no good I signed up to Justhost the and was very excited changing from my previous host but so far i've had lots of down time. The deals are excellent for sure, i bought : Unlimited Plan 50 OFF for 2 yrs (Exceptional Offer) Faster Server (Waiting to see how this works) Go Green (Whether true or not, still waiting to put on my site once i'm able to connect) Domain Privacy (Works a charm for the moment) Since signing up and trying to create my site everythings on my site is very very slow 'even with the option 'FAST SERVER' and in 7 days it's crashed at least twice and while working with content which is very annoying. TODAY IT WENT FOR GOOD. Contacted support by email still waiting its been more 24 hours. So there, thats my 7 day experience with Justhost. No site, No help, and hoping for the best. Just found out the server crashed and all 365 site using do not work either. So i'm not the only 1
236
Bad Customer Support is a Deal-Breaker Sometimes highly-rated web hosts just don't live up to the hype. I've used Just Host for about a year and a half now. While I am marginally satisfied with the tech part of their service - the up-time, space, price, etc. - I am very disappointed in their customer service. I decided to switch hosts because Just Host has no idea how to treat their customers. Billing errors have plagued my account throughout my time with them. Namely, they send me past due notices over and over again when I have paid my account on time via PayPal the entire time. Their past due notices are in all caps, threaten suspension and are sent out every day, sometimes even after I have contacted them and proven my payment. Each and every time, they have blown me off, ignored questions, given me different reasons for their errors, and told me I needed to fix things on my end. It's clear that their system isn't linking with PayPal effectively, and this is something they need to fix.
237
User support paid option I have an account with the company but ran into problems when I was getting started. It was then that I realized what they meant by guaraanteed user support requires an upgrade to their paid service. Otherwise there is no guarantee when you get reply to your support ticket. I also do not like the fact that every where you navigate it feels like they are trying to get you to buy something.
238
Horrible Service I signed up with them this afternoon and was expecting to be charged $ for my first month. Instead they charged my debit card $ So I tried to cancel by sending them an email. I received a response directing me to their web site cancellation page. I tried to cancel my account for over 1/2 hour, Nothing worked. I call their customer service number and gave up after 25 minutes on hold. They do not respond to any of my requests. What a terrible experience!
239
Just Host didn't live up to its ratings We've only been on Just Host less than a month, but we're quitting. Why? 1) After trying to change the password, I got locked out of the account. I got my ticket and waited for tech support. And waited. And waited. In the meantime, the problem resolved itself enough that I could get in. I updated my ticket, refined my question. More than 3 hours after submitting my initial question, I got a curt, one-sentence reply which neither answered my questions nor gave any suggestions. 2) Although not a pro at making websites, I have used other authoring tools before. I found Just Host's to be exasperating and nonintuitive. The tutoring videos, etc. didn't help much. 3) When we tried to transfer our existing website name over, the agreement from Just Host including allowing them to run ads and pop-ups on our site!! We've had it. We're looking elsewhere.
240
just host steals money In spite of the fact that for very attractive tariffs, we have been forced to leave, since it carries on itself more than dishonourably (steals money).
241
Services matches the price I have been using justhost for 2 months now. Before this I was using webhost4life. justhost is cheaper but then the services provided by justhost matches the price. It has a better and more streamlined interface. But lacks a lot of basic features that other hosting services provide. For example you cannot change the CNAME records on your own. Their support personal are great but the actual support sucks. All my domains hosted on justhost went down for over 2 days and all I could get from their support was that their best personal was working on the problem and the service will be up soon. there was no ETA, no reason given. there goes their uptime guarantee. Overall if you are looking for a cheap service and can afford some inconviences than justhost is good enough
242
Buyer Beware Like many other hosting providers, JustHost promises you the world and delivers nothing. I signed up and opted to take advantage of their 'faster server' option for an additional $25. My site was up for less than 48 hours when the server went down for 3 hours. The site came back up and stayed up for about another 48 hours. It then crashed again, this time lasting for about 6 hours. I called about both instances, of course, and had an extremely long wait time. Their overseas support had no idea what was going on. I finally found out they had too many accounts assigned to one server causing it crash repeatedly. No only do they offer horrible support, but they aren't smart enough to properly manage their own servers. I had to fight to get my money back, of course. Read the fine print when adding services. Hint, they don't refund 'add-ons.'
243
PLease never use this host!! poor service! i am with Just Host 2 years and i have a lot of problems with them . I can not use my website after 10 am because what they always say ' server is overloaded' every time and i have to wait long time for answer and they need lot of time to fix it, and of course next day the same problem .I have copies of my all conversation with just host service , if you do not believe me write to me website@ I am loosing my customers because they can not use my service on line.
244
Totally disaster My hosting account was suspended with about 40 domain explanation ive got from Just host support was: ...and we have been forced to suspend your site as per our terms and conditions '10 CPU Policy'... Just Host offer unlimited hosting space and unlimited bandwidth, but as per our terms we will suspend any website which exceeds our 10 CPU Without any worning they blocked me access to my hosting account. They kicked me just like that. So, this is no unlimited acces. Oh no brother, it is not ! Nesic Mladjan webmaster Serbia
245
Sales team Fools you for purchasing their account VERY BAD SUPPORT SERVICE: I have done Web chat with their sales team and asked them if they provide PHP GZIP Compression, they asked me 'YES' so I have purchased hosting , and after getting username and password I checked there was not any PHP GZIP compression support. so I submitted a Support ticket , and I have received response that they don't provide this. so I request everyone to BEWARE THIS HOSTING COMPANY, THEY FOOL TO CUSTOMER. I'll not recommend anyone to purchase hosting on this server.
246
New Customer I am requesting a refund I subscribed to your webhosting site yesterday and sense that time your site builder is down and still down and as of a few minutes ago (Over 24 Hours) Now I am locked out of your website. My confirmation number is please send me a confirmation of my credit card refund. After sending this email they sent me an email saying my account was not canceled until I followed their link by logging in but when I did I was still locked out.
247
Not worth it All my sites on their server has crashed. And this is not the first time. First time this has happenned to me. Looking for a new reliable host.
248
Choose Quality Over Cost I can't imagine why anyone would choose JustHost. Although the name is fitting because the ONLY thing they do is host. They charge for backups yet when the sites go down do not restore from the backups. Charging for every little thing including technical support. Try calling and there hold time averages 25 minutes and once you explain everything to the initial technician they tell you to send an email and then explain everything again.
249
Is JustHost Your Ideal Choice? They are so far I would regards as the worst hosting company, those anytime money back guarantee is just a hoax to get you sign up for their hosting plan. So far we get lot of downtime (few time a weeks) and their technical team is hopeless to solve our problem. And I not really sure what kind of server spec they are using as our site keep on getting suspend message they will suspend your account. Guys cheap is not always good, pls be reminded and not fall to the review from any site. As I would suggest go for the user review as they are the key to whether the host is good or not. Now we going to switch to HostGator. I just hope that, you not fall victim to their pleasing message. Just image if your site is your shop, you are losing your customer every second when the site is down.
250
JustHost is easily hacked My email account at justhost was hacked and used to send spam. JustHost didn't even give me the common courtesy to let me know, they just suspended my account - and my domain. When I emailed them SEVERAL times, there was absolutely no help from them at all! They basically told me that I should spend more money with them and update. Their advertised price is decieving at best. You pay extra for every little thing. If you use one of their vendors to develop your site, the vendor places adds on your site. There are just too many other choices, JustHost is not worth the time or money.
251
Just Getting Started and So far Really Pleased! I am just getting my website off the ground and have searched for a hosting company that would be willing to support me in all my questions and road blocks I may come in contact with. JustHost has been so wonderful in quickly correcting any issues or concerns that I have had. I am looking forward to working with them more in the future and strongly recommend starting here if you are a beginner and are looking for helpful and friendly staff :) Start Here!!
252
THE FULL STORY ABOUT JUST HOST THE FULL STORY ABOUT JUST HOST. Over all Just host isn't a bad company, they can be expensive if you require any upgrades and server upgrades. Plus what they don't tell you can be a bit of headache. Let me explain. You known the saying a Company can feel they are too big to fail, this applies here. 1. If you want to build a simple website with no SSL no upgrades and no e-cart go for it 2. YOU should know all there upgrades are NON-Fundable. It in their fine print small white text hidden at the bottom of there upgrade page. So if you spend $140-180 in upgrades and are not satisfied, you are not getting a refund, your more or less staying with them for entire period to get your money out if it. If they were to post there Upgrade charges on the main signup page, Nobody would signup, as they do charge for every little upgrade of add on, which other companies already include in their hosting services. 3. Tech support makes a lot of mistakes after you purchase server upgrades, it can take up to 3 weeks to get all your upgrades working. They send us SSL instructions of seven things to do, then didn't read the input and missed some important information, which is because they skim though it themselves, Make sure you save all support emails, because you may have to prove later that they made mistakes, this took about 10 support emails to correct. One time they changed the CPANEL to the wrong languageArabic, and I couldn't understand what was happening and this cost our company time and money. They also over-charge for SSL for no apparent reason, The Host market charges around $45, They charge $69, They say its because there SSL is better then others. If you buy an upgrade and then you must email for it to happen, it won't automatically upgrade and if you wait it won't happen. 4. In the end our will spend about $5-15 more per month then most host companies charge with per month bundles, so I would suggest trying a better all in one package from another Host company if your serious about an e-cart solution. If Just Host would change their marketing and be more Truthful, and have an E-cart bundle plan that works straight on the signup page, they could be a great company once again. Disclose everything from the beginning before you commit your credit card purchase from this hosting company.
253
Bait and Switch? I have a number of websites hosted by a few of the sites reviewed on this site. I sometimes use new sites to see how good they are. Anyway, I have to wonder how valid the reviews on this site are and whether or not the reviews are being done by employees and friends of some of these hosting sites. Just Host has a pretty high rating on here, and I tried them out today and I was very disappointed to say the least. They show an annual web hosting price that equals $72/year, but once you select that, you get page after page of additional options that are very expensive. Many of these options are needed and if you select them you wind up paying $500 per year for them. While some of the other hosting sites offer these services for free. Once you start the process you are trapped and they have your money. You can't go back. All you can do is request a refund. Personally, I feel this is a little dishonest and I would never use this service. Buyer beware.
254
ultimatefighter STAY AWAY! These must be fake positive reviews that are being posted. Had the service for two weeks. My site was down 11 out of the 14 days I had service with them. The down time was only a minute or a few minutes but very annoying nonetheless. Customer support would simply say, 'It won't again.' What a joke.
255
New and Disappointed I signed up on 2/13/2010 and I have been hung up on 3 times by the staff. One time I heard a vacuum running in background. I paid for a web site and still do not have access to the site. The pass words I was given were incaccurate. !! !!! I am disappointed in Just Host. I am on the phone holding now to cancel my account as I have sent two emails this morning. Still no access and I have been on hold for 5 min now after being hung up on twice thus far.
256
Why I am leaving WebHost I am the director for a relatively new non-profit organization. We chose Just Host for our needs and after only a few months, I am looking for another host. My web site and email are down a LOT. Then when I contact customer service, they just say they're 'working on it'. There have been times when my web site and email have been down in excess of 24 hours. I suppose if it's an isolated occurrence, that's one thing, but the constant interruptions to my service are unacceptable. I would not recommend them to anyone.
257
Just Host is the most bad hosting solution I ever saw Just host service is not reliable. Last week they had (hrs) downtimes and the customer care during that downtime was very law quality. Its hard to contact proper, responsible staff members in there. Simply the most worst hosting solution on the planet, is just host
258
JUST TRY AND CANCEL WITH THIS COMPANY!!! JUST HOST IS THE WORST WHEN IT COMES TO TRYING TO CANCEL YOUR ACCOUNT I SPENT 30 MIN ON THE PHONE WAITING TO TALK TO SOMEONE AND THEN ALL THEY ASKED WAS MY DOMAIN NAME AND HE SAID OK YOUR CANCELLED!!!! I COULD HAVE BEEN ANYBODY CALLING TO CANCEL SOMEONES ACCOUNT THEN I GET AN EMAIL CONFIRMATION SAYING I WAS CANCELLED AND HOW MUCH OF MY MONEY THEY WERE KEEPING. THEN TEN MIN LATER I GET ANOTHER E-MAIL SAYING MY ACCOUNT WAS NOT CANCELLED AND I HAD TO GOT THROUGH THIS BIG PROCESS TO CANCEL, WHAT A PAIN IN THE YOU KNOW WHAT. I THINK JUST HOST JUST BED!!!!!!!!!!!!!!!
259
Not a good experiance Since joining a few months ago, its been nothing but a bad experience. between the site being down with troubles on there side every few days and the fact that they don't give you access to mysql root except through cpanel, something they don't tell you up front, and then when you ask for a refund they tell you fine but not on your upgrade options. which is half the refund. buyer beware, i think there rating is more an advertisement. i only wright this here because it was the rating on this site that got me to choose them
260
Priority Joke I have been with for about a year now and will be switching shortly. During my year with them I have suffered through 2 separate server crashes which took nearly a week each time to correct and get me back online (including the fact that I had backups that I just needed uploaded). There has also been a few times (once every other month or so) that an issue that prevents me access to the server happens. Their 'Priority' support claims to respond in 20 minutes, but even on critical issues (such as every page suddenly has changed permissions) they take at least an hour to respond to the initial query. I do not recommend them, and would simply remind you that you get what you pay for.
261
JustHost Problems with IP block I was okay with JustHost service having transferred my site to JustHost to gain space for our email and hoping to get better uptime and traffic, started occurring immediately with the access to the site being blocked and then our dedicated IP being blocked 7 times in a row despite repeated assurances that our fixed IP from Bell (A top tier ISP) had been added to their white-list so that it wouldn't happen again. It is also very frustrating that there is no phone number to call to complain or discuss issues, only tech support from who knows where, which honestly seems that they make up names of people to sign on the e-mails that they send you. As of now my IP has been blocked by their routers I know that I'll never get the $ back even though I would dearly love to switch providers as this doesn't seem like it will be resolved anytime soon if
262
Justhost's support center is deplorable! 's help center is deplorable. After being on hold for 20 minutes, I'm connected with someone that I cannot understand who treats my like I'm an idiot. (to the point of explaining to me that the shift key makes a letter capitalized!) I'm fairly certain that he treated me so ridiculously because he assumed that I was ignorant due to being a woman. Their help center is obviously located out of the country as everyone that I speak to has the same accent. When he could not solve my very simple problem (not being able to log into my account) he asked me to email support. In the end, I was on the phone for 45 minutes and told by someone else that the password was corrupted. I had to email support and ask for my password to be reset. They could not do it over the phone. It should only take 30 minutes, but if I wanted I could PURCHASE priority help to make certain that my problem got dealt with in a timely manner. I DO NOT RECOMMEND THEM!
263
Run by a guy in his For those of you who are considering hosting a site, i implore you to do a lot of research in forums and get feedback from others. I made the mistake on only doing a google search for 'best web hosting' and just host became my choice from this search. Just host may be low cost, but they fail to even give you your moneys worth for the little you pay. If you ever need tech support then forget about even talking to a real person. It seems like its one guy running the whole thing out of his garage. They take your money and then never make themselves available to support you. In my own personal experience, when it came to the end of my account subscription period, i wanted to cancel and go to someone else. Just host debited my bank account automatically without my permission to extend my subscription which took my bank account below zero. I was subsequently penalized by the bank. The short of it DONT USE JUST HOST!!
264
JustHost really failed me when it came to the crunch Their support service is really up and down. When there was a power outage and my data got ruined I got really poor support. I complained repeatedly but this fell on deaf ears. When I finally got through to someone, it was someone in India who had no idea what they were doing. If you're considering doing anything serious with these guys don't bother.
265
Time to look for another web hosting company After 3 months of using their service, I just got an email notifying me that my account was suspended for using to much resources. The funny thing is that my website hardly gets any visitors. The only scripts installed on my site are the tools available in their control panel. Are these guys a reputable hosting company? I think it's time to look for a new hosting I just hope they honour their 'Any time money back' guaratee ... Oh yeah, everytime I go to their site, I get their stupid pop up trying to confirm 'are you sure you want to navigate ' That is really annoying, perhaps not adequate for any reputable
266
terrible customer support The customer support for this hosting company is pathetic. Based in India, the telephone support is useless, and even after upgrading to 'Priority Support' the email support is slow and wholly inadequate. In addition, they hook you with a low initial price, and then hit you up for everything else. Frustrating and generally pathetic. Oh, and did I mention pathetic?
267
Terrible host Wow, i could not be disappointed more. I sign up and I get a crap load of 'upgrade' offers, or add on services. I finally get through sign up and it just auto charges my CC. I had no confirmation page and no option to host less than 2 years. Then I log in to my control panel and I get MORE upgrade offers and add ons offers. I just want to host! Lame.
268
customer support? If these guys are considered one of the top web hosts then that is very sad. So far I have spent about an hour on hold and have not been able to talk to tech support in the last two days. Oh, and when you choose the option to leave a message, you cant. you just get a busy signal.
269
Serious customer serivce issues. Hosting provided was decent for a time, but when an issue occured where I could not log in it has taken about 3 hours of calls and emails before a password reset could occur, and they will not release my epp so I can change hosting services. The customer service is some of the worst I have ever encountered. My outbound emails from them are blocked on multiple services because they do not stop spammers, my inbound main email cannot receive emails from them. They will not fix the problems on their end. They have wasted multiple hours of my time asking me to produce documentation over and over to obtain a release they should have provided immediately over the phone any of the 5 times I called so far. I would NEVER use this company again.
270
No support at all JustHost promises super fast support with average 3 minute phone wait time. Still waiting after several tries. After being on hold for more than 1 hour each time decided to cancel my account with them. Can't afford to have a host that does not live up to their guarantees - especially within the first day or so of hosting with them! If you think you might ever need technical or customer service support don't host with JustHost! If you are ok without any support and are sure nothing will ever go wrong go ahead and host with them -- their rates are low!
271
DON'T YOU DARE USE THIS HOST Why this was an editors choice I'm still thrown off. There is a lot of confusion when using this site. The pages aren't easy to make; the setup is extremely difficult If you have problems the live support refers you to their FAQ (as if you didn't read those before contacting them). The mail setup is disgusting. It doesn't include an e-mail editor with font size, color, alignment etc. Their servers always have problems I've been trying to fix my e-mail with my miscrosoft outlook and I haven't been able to fix it since November 09. Save your money get another one trust me this is the WORST web host ever. I'm a web major.
272
Excellent customer support for novices! Although i consider myself reasonably experienced with using computers, I'm no technical expert and when I decided to take the plunge and design my own website I thought I'd better ensure I used a hosting-service that had good customer support. The customer service is second to none. They are only an email away and from my experience they always reply within minutes - even at 10pm! I would recommend this service for those people like me who need that bit of extra support.
273
Support is horrible Their support is full of people that have no idea what they're talking It's pretty sad. JustHost tries to scam you out of your money left and right. There are TONS of ads and offers to get more and more of your money. Also pathetic. Even in the Cpanel you get bombarded with ads and offers. I regret signing up with them. You can tell they're just trying to pull money out of people because of their stupid offers. They straight up lie to you in their advertisements. For example: If you go straight to 'Sign Up', by default, there is a 'FREEDOMAIN' coupon code and it says, 'Congratulations: You Have Our Highest Value Coupon Code'. Try this link prd=20offandcoupon=20OFF and you get the same thing. Or this one: prd=50offandcoupon=50OFF They like to say ALL their offers are a ONE day offer only. But that's a lie. They offer them EVERY day. They ONLY want your money. BEWARE
274
Poor Customer Service Justhost has a fair price but the worst customer service I have ever experienced. Our company emails are bring rejected by MacAffee TrendSource users due to suspicious amounts of email from the 'Daily Trend of IP Mail Volume Change and Reputation' algorithm. Looks like there is some spamming going on. I also had problems getting a response to trouble tickets in a timely manner. The tech support personal provide no details when responding and require multiple emails to get any details. It is impossible to get anyone in management to let them know their service is the worst in the industry. They have a huge number of Better Business claims against them just in the LA area. Avoid this company.
275
Why anyone would use them is the biggest mystery! I just canceled my JustHosting account yesterday. My one year contract expired 7 days ago. They were sending me TONS of emails, starting a month ago, with the subj: Account SUSPEND. The emails were flooding my Inbox. However, as of that annoyance wasn't bad enough, when I checked my renewal fees I discovered the new pricing to have 'upgrade' fees that I hadnt requested! This almost doubled my yearly fee. So, I wrote to billing and I got a ton of autoresponders. Finally, one person answered and 'adjusted' my upgrade pricing, By now, my acct had expired and had a 7 day grace period. THEN, I got a new invoice with an additional $ late fee. This was absurd. I requested an adjustment and just kept receiving autoresoonders with diff case numbers. It was a annoying joke. THeir tech support is sow in responding and is routed to India somewhere. The autoresponders have typical bot support names, like 'Lea'. This company is a scam and a shady operation.
276
VERY DISAPPOINTED I signed up with just host about a month ago, yup only a month. I have been trying since day one to get help with the whole system while working on buying a template through template monster. Miscommunication and the inability on justhosts end to help work out the situation and always being led to the billing department which will not call you and you try to call with a phone number they provide and no matter when you call you are always on hold, I have never got to talk to a live person. IN the meantime they are saying they will not go good on a full refund because of what I signed HOWEVER I signed it on the terms that they would provide a service that I feel Ididn't get and therefore I should be granted the full refund. Do your research and don't just go by these top ten things as they aren't always the best judge.
277
Dig a little and you'll be surprised to 's actual URL is Odd. I accidentally happened upon it when using my 'back' button. I wasn't sure what I saw was correct, so I quick reloaded the page and took a screenshot of it just to make sure. I wasn't seeing things. At first I thought I had a great deal. I read the 'reviews' and saw the 'awards' and at first glance, it seemed perfect. Then I had DNS questions and things got ugly. While email was pretty quick to respond (usually within the hour), it seemed they only paid attention to two or three words in my email and gave me a cookie cutter response. The phone support tried to tell me they didn't host my DNS at all (impossible!) I am in the process of cancelling my 3 year order. I'm going to Network Solutions. Reliable, great Customer Service, and IMO worth the extra couple of bucks!!!
278
Are they padding the reviews? I was seriously considering getting the premium hosting service with this company----but when I tried to click to another screen a 'wait don't leave' chat window opened, so I asked some questions. Apparently, I wasn't asking the questions they wanted me to----and every other comment was 'click this'. I never got an answer to my repeated questions about how long a term I needed to sign up for in order to get the 20 discount. Simple question, I think. I find these very suspicious tactics. It has turned me off and I won't be buying service from this company. I want straight-up, above-board answers to my questions
279
unable to get past the sign in. P/W failed I have three web sites with another host and was looking for something cheaper, (two of those for 10 and 8 years and one new one) THEY HAVE IT,,,, after 1 and half hours of phone conversation and never being able to sign in, I canceled, with more that a dozen emails asking me to provide them with info to cancel, it may or may not be, the charge is still on the temp authorization on the CC. we will see,
280
Huge Disappointment Where do I start? I cannot understand why Justhost has such a high rating on this site. The whole signing up process was a nightmare. They make you jump through so many hoops to get your account verified and it takes ages and lots of stress. Then when you finally do get online the whole control panel setup is so unnecessarily overblown and complicated and you are stuck with their own built-in site building software which is fine if you click with it. I didn't, I wanted to use third party sitebuilding apps which I am already familiar with and they aren't compatible with Justhost. 'Tech support' couldn't even tell me what the correct FTP host setting string should be!! Utterly hopeless. Never use them again.
281
Oh I get to use my site 1 week out of the whole month? JustHost == Nightmare. I host multiple server side mobile applications off of my reseller account and my hosting is down 80 of the time. It is just horrible. I cannot find decent hosting for the life of me. 1and1 has a billing system, GoDaddy is just well too limited (other than that I liked it), JustHost gives you the ability to actually use your site a whole 1 week out of the month, which is WAYYYY different than their whole uptime bull. Anyway the best luck I've had for hosting is surprisingly , cheap and really fast even though I live in the US and they are in the UK. I had so much traffic to one of my sites on this host that they actually got rid of their older server and upgraded my server to a high powered one for free. So all in all, JustHost is a pitiful, disgusting hosting service that at times makes me physically ill to even deal with.
282
Sounds like a fake promise from the start I had a question, and naively clicked YES to 'LIVE' chat. After few seconds I realized that it's funnier than Jerry Seinfeld:

Emma Says:Is there anything I can help you with? Or if you would like to check out our last minute 20 discount, please CLICK HERE!

You:does your plan include SSH? Emma Says:Yes we do

You:which plan? Emma Says:You get a free domain for life, free instant setup and you can host unlimited domains, plus, much much more.

Emma Says:Today only I can offer you this special 20 discount so you can sign up for just $ month. Just CLICK HERE to get this today only offer!

You:does your plan include gree gas? Emma Says:Yes we do

You:oh, that's great, can I have cheese on top? Emma Says:Would you like to sign up for our most popular hosting plan for just $ / month?
283
I cannot really advise to any serious website Hi I went from another host to JUSTHOST but you cannot really imagine the kind of nightmare I had with took the RESELLER GOLD PLAN AT $ (USD Dollar) but was surprised when I discovered they were billing Euros/month 2. Almost every week, we had downtime in ours websites and the support was not really Good and professional to fix any issue. 3. Their CHAT system is just to waste time, they never fix issue 4. In fact, I cannot describe all the problems and downtime I had with them. 5. The strongest was that, I got up one morning and discovered that, all the account associated to my RESELLET ACCOUNT have disappeared and more over they told me that the backups they have are corrupted. I think you can only imagine the kind of nightmare one can be living with so much problems and downtime in the host. NB: Sincerely, I CANNOT advice anybody (Any serious website) to go to Thanks to all and sorry for my English.
284
Better use a speaker phone for the wait on customer support Very cheap and very bad. I have been waiting on hold now for 57 minutes and 53 seconds. I have had to reset the password 3 times now because it quit working. Just host -JUST WON'T WORK Support is bothered by calls and are rude. i will be switching hosts
285
Impressive Customer Service Earlier this week, my website was down and clients were having difficulty contacting me via email. Once I realized clients were having technical difficulty, I immediately contacted Just Host's tech support, whom quickly responded that they were looking into the matter. Thankfully, later that evening my website was up and running smoothly! I was very pleased with Just Host's prompt responses in handling my concerns. Just Host's customer service was helpful and professional. I am confident they will continue to demonstrate a high level of service to their customers. Thank you!
286
UNAVAILABLE I have been with JustHost for 3 days and I've called everyday with extended holds (exceeding 20 minutes) to later be disconnected. My site is not up yet so I can't honestly rate the space and but the tech support and customer service is absolutely horrible. I actually got someone (through sales) once and she recorded my concerns and said that someone would call me back in 30 - 40 minutes. It's been more than 24 hours and still no call back.
287
Behind the Price With justhost you get a good deal but their servers are slow and their support is even slower. Their standard support takes over 24 hours to reply and the charge for their 'Premium' support. Also their 'Free Domain' isn't actually yours. They own the domain and you can't transfer it without paying $20. I got a amazing deal but for the slow support, bad servers, and their sticky refund policy I just went back to hostgator. Sure they cost a bit more but the quality is outstanding and worth it. I couldn't stand a month of justhost. Their support isn't very friendly and they are very stuck up. I wouldn't recommend justhost to anyone. If you currently have hostgator don't leave them. You won't find a host that beats their quality.
288
Hassle To Purchase I just went to this website and to purchase a domain you need to go through a big identity nightmare. First they asked you to enter your info, after that you need to enter your phone number and click to receive a phone call with a code. Enter the Then they will call you to ask you for the for digits of your credit card 'which I did in their website' then you have to send a picture of your credit card and driver after that I can tell more because I cancel the order. A waste of time. Good lock!
289
Fraudulant company- AVOID- They PURCHASE their top 10 rating JustHost is a fraudulent company. We paid $126 for two domains with domain privacy and transferring our website. It took nearly 2 MONTHS to get the domains and website transferred, and another 2 weeks for them to bother to turn on domain privacy. Sales told us that we would be able to use JustHost's website builder tool to modify our existing website- the main reason we chose JustHost over other web hosts. This was a lie. For tech support you will also hold upwards of an hour to get an agent on the phone. After hours of emails and attempts to call tech support, I called sales and they finally admitted that sales told us false information. We were never ONCE able to update our website using their website software and transferred back to our old host. Regardless, we have only been offered $7 refund. All charges but the hosting fee are now 'non refundable despite the fact that their salesman specifically told us that all fees for JustHost services and domain privacy were refundable. JustHost doesn't charge to register your first domain, but they charge you $20 out of your 'refund' if you cancel your account. We were never able to actually use their services, since we clearly had to be able to update our website. JustHost's 100 money back guarantee is a lie and their sales team will say absolutely anything to get you to use their services.
290
Trial version $20 When I contacted justhost about a trial version Sam told me that the fees were pro-rated if I were to cancel. He failed to mention (or conviently) that the setup fee of $20 was non-refundable. So beware that if you would like to try justhost the trial version is $20 I tried several templates, I was not even able to create an outside link! Very limited as to what you can create with any of the templates. You can try it yourself for $20
291
Terrible Server went down a WEEK ago and still isn't up. Moved to a new server, but didn't give me that info till I asked. Still can't add all my addon or sub domains. I did get two added but not the rest. They stated as soon as I readded the domains they would connect the db's, so far that isn't done for the two domains I was able to add. Then couldn't get to my cpanel or sites, they tried to say it was network problems, but a few minutes after I sent info it was back up. CRON job not running even though they say it is, it's not even emailing me each time it's set to run as it's supposed to nor is the script getting run and emails sent. No answers after about two weeks. Now doing a backup of everything and will be looking for another service. I have some of data there now so it'll take me some time to get the backup done and reloaded on another service but it'll be worth it!!
292
rubbish Just awful, kept charging me twice each month, list all my emails and site got infected, then they said website was taking up 10 of their server CPU! and would be suspended, waiting for it to get
293
Scam the scammers IF you want a REALLY good deal with JustHost then Just go to their website, buy the cheapest deal they have (it will read something like $ for 48 months), upon checkout take note of how super unclear they are at telling you how much they are going to charge your account--it will be $ at once although they want to make you think it will be $, then once you're set up go through the CANCELLATION process and ride it out until you're about to click 'just give me my refund', then you will get the best deal out of all the companies. $404 worth of add ons they will try to get you to pay for at the beginning will be given to you for come on freeloaders LOAD UP!
294
Security I had intended to purchase, but now will not. --- Reading the Terms and Conditions, I see that the JustHost company has decided to store all of my personal information (name, address, phone, credit card number, security number, dates, etc) inside their internal systems, plus keep it indefinitely. JustHost does NOT offer any guarantees concerning the storage of the above information within their internal system, the future use of this information, nor any recourse against identity theft if they lose this information. Nor could their helpdesk offer any useful info other than a basic 'our severs are secure' statement. The 'future use' of my personal information is what most concerned me. These are all basic guarantees that ANY company SHOULD offer when they require and then store credit card and other personal information. My advice - be aware of what you are buying and the rewards versus the risks.
295
Beware of things too good to be true I set up a reseller account with JustHost and began setting up accounts on their servers. After a couple of months (shortly after the sat guarantee ;)) I was told that they were shutting down some accounts because I had bad scripts or unsecured accounts. This was odd since I had NEVER had problems with these scripts at previous hosting companies. I was told that passwords may have not been secured on the accounts and hit by SPAMBOTS. While this was a possibility, it became obvious that this was not possible when I was told that it was happening on accounts that did not have mail accounts, mailing lists, or scripts installed! A brand new account with nothing but their default files was hit with SPAMBOTs and they said they were going to shut me down!?!?! I guess they have convinced me that YES, they are NOT worthy of hosting since their own default file structure cannot withstand SPAMBOTs and Blacklisting. So unless you are just hosting for a hobby, stay clear of this amateur setup.
296
Terrible customer service I believe Justhost has grown too quickly and is unable to handle the 'strain' of a large number of customers. When contacting them,I have received conflicting advice and have been sent from one department to the other. They also keep your credit card on record and there is no option for turning off autorenewal, so when I told the billing department that I did not want to continue with some of the services coming up for renewal, the services were instantly cancelled prior to their expiry date (these are all services that they stipulate are non-refundable).Although, one of the services was 'turned back on again', it was done in such a way that when I try using it, the technical staff say I have not paid for it because they can not see that it has been 'turned back on again' by the billing department. Also, because they keep your credit card on record, if you browse through their services and click 'buy', you instantly buy the service, there is no shopping cart to let you think about it.
297
it's is very much ok to host your site with JUSTHOST. I HAVE BEEN RUNNING MY SITES WITH JUSTHOST OVER 2 YEARS OF FRIENDLY I HAVE NO PROBLEM WITH
298
Just Host Support Speed The Just Host Support reply speed is very good. The average reply time at the time of writing is around 18 minutes - and I haven't bought priority support, that's just the response time for normal customers. It's one of those rare instances where I've paid for a service and I've got much more than I expected for value for money.
299
JusHost will take your money Starting off was fine. The server went down for a few days in the first week, but that I could deal with. The software to setup the website was clunky and time-consuming, but it did get the job done. The tools for the operation of the website were about useless, and didn't provide any info that I wanted. I also received an endless supply of emails trying to sell web traffic. The REAL PROBLEM was when my 1yr subscription was up. By that time I did not need the website. I had planned for my subscription to expire and that would be it. Instead my subscription was renewed for another year at a much higher charge. They had retained my credit card info and charged that. I dug into my account details and saw that it would renew every year, and there was no way to remove my credit card info, cancel my subscription or close my account. I had to contact customer service for them to close my account and give me a partial refund.
300
JustHost is a cheat I bought 2 hosting accounts from With all the bells and whistles I spent a little over $ Both Sites were constantly down in first two weeks. Then when you call tech support they are nasty and do not speak english. So after 2 weeks of constant issues. I canceled both hosting accounts. I received back $ So I basically threw $ out the window because of dealing with this company. Needless to say there return policy is a complete scam. I am just trying to save someone else the trouble and the money that I went through so take my advise stay away from this company. I had free hosting companies with better up times and support. Thanks, Michael.
301
Justhosts help a dizzy blond I did the ultimate: registered 2 domains twice. Justhost responded very quickly. They noticed the error and arranged for the second orders to be cancelled promptly. Thanks ever so much. It is great to see an efficient company and one that is so honest.
302
TerribleHost - they deleted both our website, and the backup I have 4 websites with and will be removing all of them immediately. This host is absolutely TERRIBLE. We began a non-profit organization dedicated to cancer survivorship in honor of my brother who has been fighting a terminal case of leukemia. His daily journal logs, photos, everything was kept on that site. We had 1/2 million visitors, tons of data and memories. Their server crashed yesterday and wiped it clean. Normally this would not have been an issue because we have them keep a daily backup, but they wiped that clean as well. We've lost everything, they wouldn't even apologize for it. I'm done with JustHost. They wouldn't even tell me what steps they would take to ensure this wouldn't happen again. Stay away from these people!
303
Impressed with JustHost As a first time webmaster hosting my first website, JustHost have an excellent service with 'how to' videos to help newbies like myself. I built a website - and have hosted it without me having to submit a ticket about the compexities of cpanel, because JustHost have placed 'how to ' videos covering all the fundamentals of putting up a website. I submitted a ticket when I paid for the plan (about payment details) and they replied immediately. They also email or ring you when you add on a domain, which shows that they take security very seriously. In a nutshell, I'd give JustHost 10 out of 10 so far. :-)
304
Return of Funds - Customer service After purchasing my Hosting package from , along with the added Domain ID Privacy option, I suddenly realised that having a . domain I didn't need to have this option. I immediately emailed the customer service at Just Host asking if they could credit me back. Within just a few hours I had the reply I was looking for. My funds for the ID privacy option would be credited back to my account within a few days. This is great customer service. They were quick to reply to my emails and understanding of my situation.
305
Justhost lost another customer Justhost shut my site down for excessive CPU usage. The unlimited storage and bandwidth is all fine but if to many people access the info at the same time or pull information to fast you will get your site shut down without any warning. My site is a Forum where there is not a huge amount of info transmitted (25 members) I average 2GB transmitted data in a 30 day period. They are using an Atom single core processor same as used in the netbooks that if it ever goes over 10 CPU usage it they will shut down your site. Which you do note have access to monitor!!! I was within 1 week of my one year aniversary where I was signed up for $ they shut my site down not allowing me to get into it and back up the forum database, losing all of the entire content of the forum. they turned around and said I had to upgrade to a new dedicated server at $150/month to get access back. this is a huge upgrade a DUAL-CORE ATOM, WOW.
306
Good price but unethical and untrustworthy Justhost has been mostly reliable, and they are not bad at all feature-wise, though their control panel is extremely unintuitive. It is very poorly laid out, but it is clearly laid out poorly by design so you have to scroll through all their premium (extra-cost) features in order to get to any of the stuff that you actually need to do like manage email and FTP accounts. It's really annoying to be constantly advertised at on my own control panel without even the option to rearrange icons so I don't have to scroll past dozens of worthless icons (that won't even work unless I pay JustHost more money) to get to anything remotely useful. However, the worst part is that I just found out that they set my account to auto-renew on a yearly basis, which in and of itself isn't so bad, except JustHost gives you NO OPTION in your account setting to disable this or to delete your credit card information from their database. I verified this with customer service and was told that I would have to email the billing department to have this 'feature' removed (even though their online system is perfectly capable of allowing me to add credit card info--just not delete it). Additionally, Justhost placed an order without my authorization to have my domain transferred from my registrar to them. Thank god I had my domain locked at my registrar since I have paid for ten years in advance which would have been lost if JustHost's unauthorized attempt to transfer my domain had been successful. I sent an email asking them to show me when and where I authorized them to order that transfer and they just sent an email back saying they were canceling the order. The whole thing left a very bad taste in my mouth and I have just switched to 1and1 for my host (but I'm keeping Moniker as my registrar because 1and1 won't let me pay for multiple years in advance for domains. Just one year at a time with the option for auto-renew). So far 1and1 strikes me as exceptional.
307
My site has been down for over a week I ordered a dedicated IP and fast server on 7/3/10. I received an email stating it would take up to 24 hours. I received another email on 7/6 stating 'full propagation can take up to 72 hours.' On 7/9 my site was finally up Some pages were displaying a 404 File Not Found error even though they were, indeed, there. I reported that on 7/9 and received this email: 'Please wait 24 hours until the DNS settings are fully propagated.' ANOTHER 24 hours? Later that day I discovered that my site was COMPLETELY down. I could not access C-Panel. I could not send or receive email. I called, spoke to someone I could barely understand, and was told the server crashed and it would be restored 'in a few hours.' Yesterday afternoon, 7/10, I emailed support for an update and was told '6-10 hours.' It is now 7/ noon and my site is still down. It has been down for 8 far.
308
Cheap, but service is worth even less. Very cheap, esp. with coupon. I got a $ deal. Lots of stuff included, like CPanelX and Fantastico. Unlimited Storage, Bandwidth, Databases, Emails, etc. Except, SLOW. Average loading time on a 20kb page--3 seconds. If I use any backend CMS for more than 30 minutes, the server basically dies on me. I have to wait at least 5 minutes before I can even get a page refresh. Cheap service price, worthless servers.
309
Not Reliable Control panel has a bunch of ads. Pages were loading very slow. Looked at the services and the server status was in the red. I asked support and they told me it was fixed. Went back to look and they removed the ability for me to see the services. Pages still loaded very slow. Cancelled the account a few hours after opening it. They did give me a refund.
310
They suspended all of my accounts unless I upgrade to a serv I got an email from them saying you must upgrade to a server account. This came without any notice. I have emailed the company many times today and they send me to billing then tech support then customer support. The answer is upgrade. I said how can I get into the control panel to transfer my urls to another web hosting and got the same upgrade. I emailed and asked to speak to someone in authority by phone. Reply upgrade. They have put me in a box since they will not release my accounts or let me onto the control panel even through the accounts are suspended online. All they say is UPGRADE! I would not recommend them to anybody.
311
Just Stay Away from JustHost They give very little control over domain features, everything has to be requested through email to support which takes forever. Can't even get a phone number for billing. If there's an issue prepare to be down for days as you go back and forth in email getting no answers. Tech support was friendly when you got someone that you could understand, but not helpful at all. If you let a domain expire (shame on me) it's nothing short of EXTORTION to get it back (charged me for a 1 yr renewal more than GoDaddy charges for a 10 yr registration). Would say you get what you pay for, but there's plenty out there that even beat their prices. One of the worst, most unethically predatory companies I've ever had the misfortune to deal with. STAY AWAY.
312
Company is not what they say I was looking to sign up with them and entered my debit card information. I went to look at my Bank statement and the charged me for 4 No one answers the phone or rseponds to emails. I will be reporting them and calling the Police. What a scam. Also I noticed my other neg review was not posted from this morning. So I assume this will not go up either. They only post good/self written reviews! Jay OBrien
313
Just NO INTEGRITY Today Jun10, 2010 on their website, it mentioned a special for $(USD)/mo. Clicked on Signup and the first page got me a automated discount coupon. I thought, OK thats excellent. Proceed to page Filled in the required info and a BIG surprise awaited. 3/4 down the page, I get a pricing. Now this got me sitting up. I checked everything, even to the extend of closing my browser and re-enter the signup page. Still getting the same cost of I then proceed to Live chat. Somebody with a signed name Paul got online. After a long chat, his final decision is they are sorry for the price thats on theire homepage but if I want to signup the is only available to a 48month term payable upfront. Now this is not mentioned anywhere on their homepage or features page. Major FALSE advertising
314
Just DONT I think all these positive reviews must be done by their employees and friends. My experience after 1 week has been dismal. 1. Server up and down for 2 days. Can Ping, OK, then no response. 2. I signed up for dedicated IP, and was told it was completed. Come to find out 2 more days later, it wasn't. After they completed, again, server up and down. 3. There support is horrible. Anyone using this site, you get what you pay for. Hopefully, they will honor there money back gaurantee. Anyone running a business with this hosting company is risking there users data. Security is all but non-existent.
315
1 year customer I've been a customer of JustHost for a year and three times I've had to increase my service thinking it would help with the constant downtime. The downtime and the constant LAG is atrocious. It is daily, yet every time I contact priority support they try blaming my website, UNTIL I tell them they are dealing with a certified netwrok admin, then they fess up after a few more attempts at lying to finally tell me the real problem. I've had it with JustHost, they are singlehandedly ruining my userbase and I am now looking for a new host.
316
Just Host , STAY AWAY FROM THEM STAY AWAY from these guys, I cancelled my account after a few days and have repeatedly tried to get my money refunded. they have given me the runaround, not confirmed my cancellation, nor credited my visa card back. It has been a month now and I still have not been notified that my account is cancelled, nor had my money returned. STAY AWAY from these guys, they are a bogus company!!! Tony
317
Avoid them at all cost. Hosted with them for over a year. I didn't make any changes to my site for months all of a sudden they suspend my site claiming that I'm using more than 10 of the cpu. Read the fine print they tell me, forced me to move to another host. Never again will I deal with this company, absolutely pathetic customer service, cost me lots of $ and time to move my site from them. If your site becomes successful they will claim that you're violating the terms in an agreement and shut down your site, with absolutely no prior warning. Very disappointed I ever hosted with
318
The worst hosting service ever I've had the worst experience with JushHost. I bought their service once - the price is really good. After that I spent 2 days on trying to make it work their cPannel. Several people from their support crew could not help me out. Lots of phone calls, hours spent on their chat, many emails - nothing, the cPannel didn't work on my PC. And everytime you speak with a different person. Finally I decided to cancel the service after 2 days of NOT using it. I've got a refund, sure but $30 less then I paid for it. People read the fine print on their agreement! They claim money back guaranteed - well that is BS because you won't get all the money back. Finally ordered service @ iPage. No problems so far and everything works smooth.
319
Beware Using Justhost !! On two occassions JustHost has charged me for an unwanted and unordered service. The second time they lied about crediting the amount back to my credit card. These people are dishonest thieves!
320
Difficulty with registering a domain I made a simple mistake in my email address when opening an account with this company. I notified them as soon as the registration process was completed. 24hrs later and being passed to 5 different departments I still don't have the account details so that I can start hosting my website. In fairness I have asked for a full refund which they have agreed but I still loose out on the exchange rate.
321
Good for personal, not good for business. I've thought JustHost was GREAT until very recently. Now that my business is starting to grow, I find several ISP's block the JustHost email server due to spamming, and I'm unable to contact several new customers. JustHost has been either unable or unwilling to enforce anti-spam measures that would prevent the email servers' IP from getting blocked. By ISP's such as: AOL, RoadRunner, Time :O
322
Avoid JustHost AT ALL COSTS! These people are dishonest and unscrupulous. PERIOD. They lured me in by misinforming me about what they offered and what my usage/permissions would be. When I found out the truth - THE VERY NEXT DAY - and demanded a refund, they told me I had to 'click this link' and 'complete the process'. So I clicked the link and completed the process and it brought me to a page that says: 'Confirm Your Account Cancellation - You have requested to cancel your hosting account at the end of its current billing term. - This means your account will stay active until the 05/11/2011 then it will auto suspend.' So, after LYING to me to get my business, they now intend to KEEP MY MONEY?!?! These people are SCUM. Avoid, avoid, AVOID!!!
323
Update- NOT off to a good start Yesterday I wrote a glowing review about JustHost. Unfortunately it was all based on a bunch of misinformation from their sales department. AFTER I had signed up, I found out (from their support department) that the salesperson had given me incorrect information on 4 of the 5 key issues I had asked about. Their answer isn't 'Yes' - it's 'No'. I have canceled my account and am waiting for my refund. I would definitely NOT recommend JustHost.
324
Not Happy This is my second year with Just Host and it will definately be my last. I have have several times where my web site is off line. It probably wouldn't be so bad to call tech support if you actually had someone who spoke clear English. Every time that I have had to call tech support you can't understand hardly a word they say. I do NOT recommend Just Host. Look for someone who has support in the US to actually get someone to can speak clear English
325
They replaced our website with another on same server! Yes, you read that correctly. We have been with JustHost for over 2 years now, and twice now they have replaced our website with another that is using space on the same exact server. This time it was Lloyd's Bank of London, and we are a small non-profit cancer research non-profit organization in the United States. What the heck is going on? And of course their customer service refuses to understand or give explanation for the issue. STAY AWAY FROM THIS HOST!!
326
JustHost is a joke From the get-go JustHost was difficult to navigate, difficult to use, and the customer service is terrible. I made a simple typo in my domain and they wanted to charge me $ to change it. NO! I'm not paying for a typo. And you have to pay for 4 years to get that 'fabulous low rate'. The account central (when you log in) is cluttered and filled with advertisements and 'partners'. This site may work for some, but not for me. I am far too busy to deal with this balogna.
327
it does not worth the cheap price if you want just to play with a few code and some basic HTML it's ok, but don't rely on them for more than that, unlimited is just a marketing trick, support is evanescent, customer care is just depend on who you find and control your bank account, they charge for everything and more, I spent a lot of time trying to have money back
328
Truth in Advertising. They offer a free domain name. When you close the site they offer a 20 discount if you sign up. I entered c/c information and when I went to close out they then offered me a 50 discount. I bought the plan, and when I checked out they showed the price. They then hit my c/c for a $ charge to register the domain but did not tell me about that up front. Unfair trade
329
not good enough Site was loading inconsistantly. Images were randomly just not loading. I'm a web application developer and tech support was trying to tell me it was a problem with my it was working perfectly the night before. Go with one of the well just not worth the hassle.
330
When Cheap Costs Big Time (and money too) Signed up on 21 days ago and my site has been up 3. 1st they registered the wrong site. Then told me I had done it. Explained I couldn't have: because they use the first 7 letters of the domain and a as the ID. He told me that I had changed the ID. I asked, 'When the account has been open less than an hour.' He couldn't explain when I had made the change as I didn't even have access to the Control Panel yet. Next person: my fault because I had researched another domain name and not wiped my Browser, but answer some questions and they would figure it out. In the mean time they would correct the problem. 4 days later nothing had changed. Now had one of my domains trapped with them and one holding. 7 more days the correct one is up but the original still one the account. I tried to cancel, offered incentives- which I foolishly accepted. Added Dedicated IP site down. Four Dedicated IPs later and still down. Told 'Use temp url' Down Too They host other site now down also
331
Terrible server speed These guyes seem to do anything to get you to pay by cheating you. I payed an extra 24 euros (allthogh they said 24 dollars at first) for suposeinly 'exrta fast servers'. And my site is horrobly slow. The videos can hardly be seen. When I sent them a ticket the resolved the problem ...for 1 day! 2 day after, I had the same problem. All they care is for me to see that it works and then downgrade their sevices again, and hope that I won't re-check the day after. Really It sure is woth trusting someone who might be more expensive but respects his clients and has some
332
The true behind the Well JUSTHOST offers greatest options in the I signed up beacase my interest was HOST using FRONTPAGE EXTENSIONS and other stuff Ok here the Resume Full Front Page Extensions only works in the Master Domain, the subdomain works poor or simply doesnt work Using Front Page 2003 to acceso and edit your website: only you can logon to the main (master) Domain, the others (SubDomains) cannot be accesed using , the only way to access is browsing in subfolders on the master domain directory, it turns risky when you edit a website because you need to access the specific folders. STATS are limited only for MASTER Domain, Subdomains dont have. And the Last, when your got an Account in JUST Host and try to read more about HELP or Support on different ISSUES you end reading BLUEHOST Help Files ! That means JUSTHOST is HOSTED over another WEBHOSTING Seller
333
Wasted a whole day setting up a new reseller hosting account I signed up for a bronze reseller hosting account. Entered my credit card details in the sign up page, filled out everything else, pressed submit. Received email with dns instructions, but my order status kept saying it was waiting for payment? Watched order status for half an hour, nothing changed. Spoke to live chat, operator kept saying I needed to use another credit card, didn't believe me when I told him I'd already emailed support! Sent a dozen emails asking why payment hadn't been processed with the sign up page and got various replies that made no sense (do these guys even understand English?) 6 hours later, received the welcome email. All good there. Pointed the domain at the dns and waited a day for it to resolve. Domain resolved and I went into the WHM - no 'packages' or 'add packages' in the left menu? Emailed support 16 times and they kept telling me to email support? Tried live help, and now thats not working! 24 hours later and my WHM still doesn't work!
334
Think twice before you sign up! This host is so unreliable. In fact, I had a difficult time ever reaching customer service. When I was building the site, and had tremendous difficulty doing so, no one was around to assist. The building tools are impossible to extremely user-UNFRIENDLY.
335
should NEVER be listed in Top 10!!! I read all the horror stories but I thought it was just the competition. I have been with JustHost for only 24 hours and have already cancelled. All I am doing right now is designing my site and using the domain for are only 3 pages uploaded but already my site is either completely down or times out after only partially loading. How these bums stay in business is beyond DO NOT USE JUST HOST!!!!!!!!!!
336
Please do not use I have tried really hard to host my 3 very small sites with Sites are down most of the time, even worse when they look like they are up only I can see them. Support have been attentive with reasonable response times, but typical answer is they need to refresh broken DNS links which takes between 2-4 hours and 24-48 hours. So you can imagine how a week can go by before you realise actually this isnt going to work. I am now asking for my money back and cancelling. I will now cheerfully pay more with a reliable hosting company. There is nothing more frustrating for a business or personal user to have to constantly worry about whether it is you or them as a cause to problems with web sites, especially when the practice of hosting a site is supposed to be simple. Please do not use
337
Terrible - Unfriendly - Unreliable I've just cancelled my account after dealing with 3 separate issues in less than a month of time with JustHost. Phone system Their phone system is useless unless you want to place an order. Option 2 (refunds and unrecognized charges) takes you to a line that no one ever answers, and this is just the tip of the iceberg 'Support' I can barely call it support. They couldn't keep my Wordpress site running without IP banning me each time I update the site. This is with a default install and a simple template. Uptime Over the course of a little over a month, they IP banned me 3 times, then switched servers and misconfigured their DNS. The DNS issue was not resolved after more than 2 weeks of calls/emails to their 'support' team Bots They use bots and fake, auto generated names to give you the impression that they have more than a couple people running their hosting service. Don't fall for it. You get what you pay for. I can't fathom how they ranked as 5 STAY AWAY.
338
Do not use this company The only thing good about this company is the price. If you want a low-speed unreliable web service with your site down at least once a week, feel free to waste your money here. I wish I'd listened to my old web provider who warned me about Just Host. His company has a similar name and says he gets hysterical phone calls every weekend from people trying to reach them. i have about 20 sites I host through Just Host. I'm going back to my old provider, which will nearly eliminate the profit I make from web hosting but I won't have to take abusive phone calls anymore. I'd be pleased to give a more detailed review if you call me at (902) 404-4454.
339
- No Support - They I think had fairly decent software and features. There customer support via telephone or email, left me paying for features that I didn't get to use. I had many times asked for help via email, and got a quick initial response. Then they would reply email me repetitively asking for additional information, in regards to my account, that was frivolous. It appeared as if they were trying to not answer the question, and stall as long as possible, so that I wouldn't be able to use bandwidth? So that they could collect a larger amount of money without having me actually use up their resources? I have been with a few of the other 10 companies on your list, and am still with 2 of the others now. The two others however are rated less than I would have them rated higher than , given my personal experience. I asked to have downgrade me, to a less costly package. They did the same thing. Avoided my request, by continually asking me
340
Customer support I am very happy to say that the customer support on JustHost is effective and quick. I had a problem with my billing and customer supports response was quick, friendly and they showed concern. Good customer service is today is hard to find and is often a long process. At JustHost I got several responses within the first few hours to solve my problem. I will stay as a customer, definitely. Regards, Tanja
341
First Impressions I recently attempted to contact in order to purchase hosting services for roughly a dozen sites I maintain as part of my business. Problem is: after 2 attempts to contact them by phone, the farthest I got with them was to be left on hold for 40minutes awaiting a Sales Rep. I returned to their site and got an unexplained Error trying to use the online 'Live Chat' service and finally gave up after getting just an automated response to my Email sent to sales@ I cant say anything about their hosting services, tech support, software, or reliability. All I know of them is contacting Sales seems to be too much to ask for. I guess they have enough business already and dont feel the need to expand or offer their services to new customers.
342
Anyone shopping for domains: AVOID JUSTHOST! I know Justhost is tempting, considering the too-good-to-be-true offers they advertise. They have convincing sites up, rating them as very legitimate and reliable, but my experience with them was as follows: I signed up for half a year at $ After paying with paypal, the application suddenly stopped. I wasn't given any login or anything. Justhost simply never contacted me. But the $ was removed from my paypal account--twice! I am now in an official complaint process with paypal trying to get my $ back. Even if I do, I still have a $40 NSF with my bank account, since one of these payments was an e-check, invading my bank account. Very suspect and suspicious behavior from JustHost and I'm out $40 at the very least for choosing to go with them. I should've guessed it really was too good to be true. My personal opinion is that they make a lot of money this way, by 'stopping' the application, right after you've paid and then hoping you'll just go away.
343
Poor service and misleading sales advice Not to put too finer point on it, within just a few months of signing up for a new 'justhost' account they successfully managed to breach their up time guarantees (by a country mile). To add insult to injury they then suspended my account (once I finally had enough up-time to attract visitors) stating that I was using over the 10 of allowed CPU usage. A complete disaster both in terms of my time and money. Avoid like the plague, poor customer service, poor reliability and poor me.
344
Don't try to call them! I signed up for a package only to realize after the fact I had made a mistake. I tried calling their customer service and tech support, and remained on hold for over an hour each time only to get dropped both times. I finally got someone on live chat (rather quickly) and requested that my order just be canceled due to my experience. He was very helpful, but still directed me to email them and stated I 'should' here back from someone within two hours. I'm still waiting on that
345
Don't work with this company I setup my website with JUST when it was Liberty, this was quite a while ago and recently my site expired. They offer 24/7 on their site but did not contact me properly to let me know that the site was going to expire. They are only open from 10am-6pm EST I therefore lost full days of use on my ecommerce site because they were actually NOT open 24/7 and did not offer even a phone message service nor did they respond to any of my emails over the weekend. I would NOT RECOMMEND anyone do themselves the disservice of working with this outdated slow moving company. Not in this day and age.
346
Terrible Customer Support I guess these people are fine if you don't need any help. But if you do need help, then heaven help you. I transferred my daughter's business account to JustHost. In their welcome e-mail they told me 'If you have a domain name registered with your old host, make sure to change your Name Servers'. I did that and thought that took care of the domain name. I was wrong. Apparently I also had to transfer ownership of the domain name to Just Host. They didn't let me know that the domain name was expiring and because the domain name expired my daughter's website went down. I tried to communicate with them via e-mail and on-line chat. All I got was people (probably in India) who could do nothing but read from a script. I was unable to find anyone with critical thinking skills who could help me solve my problem. Also, my website has gone down twice in the last two months and then came back on line after I submitted a help ticket. Couldn't/wouldn't tell me why.
347
Way oversold customer service and price is OK, but performance is very poor. totally oversold. Initial package is a good deal, but add-ons cost you dearly. Reseller support has no clue. Buyer beware.
348
Too Much Downtime I started with justhost in Novemer of 2010, its now February of 2011. My site had been slowly getting slower. Now it's been down for half of the last three days. No one can tell me what's going on. Most of the time my email is down too. They keep telling me that the problem is solved, and then it goes right back down. At first they tried to tell my it was my internet connection, ignoring the fact that they told me this over a chat on the computer that they claimed didn't have an internet connection!! I'm moving on to a different host. Justhost is okay when things work and a nightmare when they don't.
349
Not Pleases Support did not answer the questions asked via email. When called the wait exceeded 15 minutes.
350
very bad and poor host Really poor and bad! no customer service 12 hours downtime no techsupport answer backup without advice delete email account really bad!!! do not use it!
351
Just Terrible Like one of the other reviewers mentions, they were once good. Now they take your money quickly but have terrible customer support especially with their invoicing system. Do not buy domains through them if you must use their service. It is a good place for a very basic low cost website, but that is about it.
352
once was good once was a good time my site is offline, support isn't good! (i think that i talk with a machine). and 99,9 UPTIME is not true maybe 9,99 Other day that my site was offline for 28 hours!!!
353
Don't Use This Service I have had nothing but headaches, total waste of time. I have been locked out of my Cpanel, random chunks of downtime for my email (some as worse as 2 hours), random downtime of my hosting. Customer Support is hit and miss, sometimes they are quick to help (normally with a threat to leave the service) and sometimes it takes ages for them to respond with technical advice that is lacking anything useful. It also seemed like any change to my account is a royal pain for them to do anything about, its like dealing with a five year old who doesn't want to clean their room. I strongly urge you to look elsewhere, I wouldn't recommend this service to anyone, I have no idea how they even made it on a 'Top' list.
354
No Customer Support At All I am a 53 year old horse trainer and purchased hosting from Just Host. They say 'I am SPAMMING'. I do not use a auto responder nor do I have a mailing list. The person they say I am spamming I can't even find an email I sent to. I keep all my corospondance with clients. Just host will not even take the time to investigate this matter. All I get from them is please upgrade your service and we will respond to you faster and right now we will give you a 50 discount. That is all the response I get from them. They have sorry customer service and the site is not user friendly. I have not receiver a refund for the time I have left with them either.
355
Don't send too many emails UPDATE While I am not happy with the way I was terminated and the lack of real help from customer/tech support, to do them justice they did actually refund my remaining prepaid balance to my PayPal account within 10 days or so of my termination.
356
They got your This looks like a great place for reseller hosting, but I was a little put off by the instant charge to my credit card for the hosting, then again for some option that I didn't know I was buying even before I had completed the sign-up process. Then when you want to talk to someone about it, dispite their claims of customer satisfaction they hide behind emails being passed around so some departments, or perhaps to no one. They guarantee to refund your money, less of course the adds-on and an administrative fee. I cancelled my service before I even had a change to use it because of these particular issues.
357
Mixed bag but no major problems. . . yet I chose JH based on reviews and price. I paid for 4 years in advance to get the best price (a common business practice). There were problems getting my site up but nothing extraordinary. Email tech support is sketchy: there are obvious ESL issues with comprehension; but there are decent video tutorials. Site upload is PAINFULLY slow; even small changes take 30-60 min. Would be willing to pay more for faster service but others noted they paid for an upgrade but didn't received it. I'm concerned about auto renewal at a higher fee so will be setting my calendar to warn me 2 months in advance. Currently my site is small and so CPU and BW hasn't been an issue; the test will come when I increase traffic, add e-commerce, etc. Warning to those who use JH's website templates: don't unless the software can be downloaded! If not, invest in inexpensive template web software (WebPlus, Coffee Cup, eg) and and keep your website independent of your host. That way you are NEVER tied to a web host.
358
Stay Away at all cost We used Just Host when we started our business. The c-panel is anything but user friendly and their tutorials for getting your site up and going are awful. Because I knew a marginal amount of HTML coding, I was able to fumble my way thru their RVSiteBuilder, but in no part was it due to any technical support I received from Just Host. We have been up for a year now and received our invoice for our renewal on Jan. 17. I it opened up and it was for significantly more than we paid last year. There is NO itemization of monthly fees, just one flat fee and no explanation for the increase in charges. They also said they would automatically charge my card on file 7 days before the due date, but they sent the invoice exactly 7 days before the due date, automatically zapping my account. I am extremely dissatisfied with them and highly recomend that EVERYONE stay away from JustHost. I guess this is what you get for a cheap price in the beginning.
359
Don't send too many emails I have use JustHost for quite a while and had not any real issues until recently. In addition to the website I manage, I used the mail for a group eloop, sending at most about 10 emails per day. Suddenly, they started accusing me of sending spam, but their emails never gave any indication of why they thought that. They suspended my account without warning. I kept trying to figure out the problem and they were not at all helpful, but did reinstate me twice. Third accusation and they immediately sent my account to accounting for deletion. I replied to the email from admin advising me of the impending cancellation and never heard another word. I chatted with a customer service rep online who said he made a note on my support ticket and I should hear back in 1-3 hours. Still nothing. So I am out looking for another host and am still clueless as to what happened. All I know is that I was NOT sending spam. I am waiting anxiously to see if they refund my account balance ...
360
Are you kidding me? I read a review that had justhost near the top, so I decided to check it out. Whoa! This was one of my worst on-line experiences EVER! I was asked what domain name I wanted. As soon as I typed one that was available, beep, my cell alerted me that my account had been charged. HOLD ON! A few pages later, there is something about a confirmation page. YEAH! HOLD ON! It is not a page for you to confirm the purchase. It is a page confirming that they have just charged your card for 3 things. One of them is 2 YEARS of Hosting! I tried to call customer service. The rings timed out. I tried again. Timed out. Again, same. I tried other choices on the menu, timed out. To make a long story short, it is impossible to reach anyone in billing by phone. Twenty emails and 3 or 4 days later, I finally got an email that they would refund MOST of my money. WHAT A RIP OFF! Feel free to contact me. Robert Murray 407-230-3537
361
Just useless My experience of this site does NOT include being hosted by them. The reason is; I never got that far because they were so useless from the beginning. First of all they misleadingly displayed their prices on the website so I actually ended up being billed for more than I expected. That wasn't so bad because the information was there; just not very well displayed. Secondly, they billed me for two services I did not order and I spent the entire afternoon trying to get a refund on those. By the next morning when they still had not only not refunded or even acknowledged they had this in hand, they also sent me an email congratulating me and saying they had added one of the services I had expressly not ordered and been seeking a refund for. The whole time they were hidebound by systems of paperwork none of which seemed to work because after all their insistence upon following their procedures I still had no refund or service or confidence in them. Utterly hopeless
362
Inflated prices after inital period The service was good (granted, i was only using it for Wordpress shenanigans, and not even a huge amount of that), and the INITAL price was good. When i first signed up, it cost me about $60 for the year, which gave me unlimited space/traffic etc. and a free domain name (which is about average for the big hosts these days). BUT BE WARNED, if you plan to stay with them beyond your initial invoice period ( 1, 2, or 3 years, based on what you signed up for) you will get lumped with a 100 increase in hosting price on your second invoice. I just got an invoice for MORE than twice what i initially paid. They have automatic payments set up as default (though they don't tell you that - you have to dig through the small print), and they charge your credit card a week BEFORE the invoice is even due, with no warning email, and there's a 2 week wait on account cancellations. So, overall - good/average service, but as far as their claim of no nonsense and no hidden fees?
363
Do not use. Worst service ever We signed up with Just Host without any real knowledge of hosting. At first things seemed okay. After about 1 month our account was suspended for 'sending spam email'. We hadn't sent any emails whatsoever. After a day without the website they re-instated it telling us to change our passwords. The next month the website went down due to a server problem. When the problem was resolved our images had been lost. A week later our shopping basket was lost. The final straw came when the site was suspended again for 'sending spam email'. After speaking to their technical help in India, we were told that it would be back up and running within the hour. Two weeks later and lots of emails later including those to Nick Baker and Bryan Brookes (founders of Just Host) which weren't answered, we gave up and cancelled. Still waiting on refund but to honest I won't be holding my breath. Lots of Christmas trade lost!
364
worst server ever used never use this company. their server crashed and they never backed up a single file. now months of work are lost and all they had to say was a scripted letter from tech support saying sorry. NEVER EVER USE !!!!!!!!!!!!!!!!
365
Just Host just bad In 2008 I paid $ for 2 years of hosting. On new years eve 20:15pm I'm e-mailed an invoice for renewal at a 250 increase! What's more, I check my credit card online and discover that without any warning, my credit card has already been billed for $! The explanation? 'By renewing or using your services and products you further agree to all of Just Host's Terms of Services and any renewal prices.' I'm switching hosts this week. These guys are rip-off artists. I'd better get all my money back. I'll write another review if I don't. Avoid. Avoid. Avoid.
366
Email service is NOT acceptable-Data lost twice On 28th Dec at about PM EST I had issues with my emails that I could not access due to IMAP server error. It took close to 9 hours to get a first response that too after I called and complained. But the issue of lost emails worth several weeks on my critical business/financial data/communication was not restored till now (as of Dec 30 12:09 PM EST). The response was not very professional nor the solutions given were unrelated. It really impacted my business as I am in the middle of major client bidding and mental agony is not worth considering Justhost for email hosting. I asked for a copy of SLA no response. I wanted to talk to a manager. No talking is ALLOWED per the Tech support CSRs I spoke, only email and chat. Tech supp CSRs are just paper pushers, no real value. Requested a priority support upgrade. BIGGEST DISAPPOINTMENT EVER EXPERIENCED WITH AN ISP IN MY LIFE. Please make sure you review the SLA and terms before signing up Web hosting- -Sitebuilder bad
367
My worst hosting experience, by far. I've hosted websites for myself and my clients with hostmonter, bluehost, justhost, modhost, and rackspace cloud. Justhost was, by FAR, the worst of all of these. Their support was terrible, the service was unreliable, and they refused to admit when they screwed up. I ended my hosting with them, and now, 6 months later, I'm still paying the price while trying to transfer a client's domain name to another registrar. They're being completely unreasonable and sometimes even completely unresponsive. It has been a nightmare, and it's still not over. I could not advise against them stronger. If you're just going for a cheap shared hosting environment, choose hostmoster or bluehost. If you need more freedom and customization, the rackspace cloud servers are awesome!
368
Load Balancing Problem I Bought reseller hosting with them and they suspended my website for load balancing over 10 - i will not recommend this web host if you have real web traffic
369
you get what you pay for. I have been with JustHost for over a year now and I am looking into moving my site somewhere else. If you have a personal website, justhost is ok because downtime and customer service is not so important and they are cheap. My site has been down allot lately and luckily I am working on my site constantly so I can immediately detect the culprit. I have two accounts with them, and I experience the downtime with both my sites. Customer service (chat) is outsourced and that is very noticeable. Half the time they have no clue about what you are asking or requesting and end up ignoring you in the chat window or advising you to send an email to the real support team. Technical support is ok. But the other day I sent an email asking about the SSL certificate they sell and if it offers a warranty (a normal question when you buy such a certificate) and they just kept beating around the bush and came back with irrelevant answers. I never got my reply and ended up shopping somewhere else
370
Downhill after first year First year there was like honeymoon. They take way longer than the 20 minutes they promise on their ad pages for customer support, but as everything else was working fine, I stayed. When was time to renew, they raised the prices A LOT. I thought it was the same for everyone else, so I let it go. Second to third year renewal was a nightmare. They started sending me threatening emails 2 weeks before due date, saying that if I didn't pay the invoice, they'd terminate my website and delete all files. I was so upset I transferred to another company. And made it very clear on emails I wanted to cancel my account. On due date, they charged my credit card (I didn't know about it, only found out 2 weeks later) and sent me an email saying thanks and that they were offering me 3 months free so that renew was due only on Feb 2011. When I found out about charge, I canceled everything and demanded refund. Never heard back from them
371
Crooks Even as a web savvy designer - I missed un-checking a box during checkout and got an unwanted add-on. They never refunded my money for it after repeated attempts to resolve the issue. I'm now doing a credit dispute. Avoid this company-you get what you pay for sometimes.
372
Not a good experience. Questionable, unauthorized charges. I had problems within the first hour, partially, my fault. I tried to resolve my issue and could not get help. I initiated several chat sessions and sent several emails to billing and support and they either could not help (chat sessions) or would not respond (email messages). They do not have phone numbers to call. Agents could not provide me with a phone number to talk with someone. I discovered an additional charge of $ on my credit card that I did not authorize. I informed my credit card company that the charge was fraudulent. I will look for a hosting company that displays a phone number and is answered by a human, I would shy away from this provider.
373
Be careful of their addons Unless you're very careful to uncheck their addons, you end up ordering services that you don't want. It is then an endless chain of moving from department to department to get a refund. I still don't have mine. Their customer services send you continually back into other services you also don't want. They try to trip you into buying something at every turn. I talked with them on the phone, got a response to cancel, but it turns out it is only for the next billing period - three years away. On the statement, it states that you know that you aren't cancelling now. Then you go to the refund department. When all is said and done, they quit answering the frustrating.
374
Reseller hosting I have Reseller hosting with Justhost after moving from streamline. I have found the servers in America are targeted by anti american hackers mainly in Saudi Arabia or China taking down my sites and my customers. I never had this on my previous host and struggle to get help from Justhost as their support is in india or somewhere giving the usual computer generated responses! They didn't even seem concerned when I managed to access the root directory on the shared server and accessed their own customers sites and backups! I have now locked down my site but it took a lot of time and money to do so, for now anyway, waiting for hack attempt number 9.
375
You'll wait on hold to be more frustrated I used this service for one year. Several times I would have to call Cto login and have things 'reset'. Basically, when I wanted to update my webpage, I'd have to sit on hold or IM chat explaining the same thing over and over. Now I am trying to cancel my account and transfer to a new place. Cancelling has been nightmare. Phone support transfers you to India and they do not have capabilities to do anything but tell you to email more people. They could not even transfer me to the billing dept. The customer service rep refused to transfer me anywhere and said that he was helping me and I didn't need to talk to anybody else. My website is set up on now. There tech support is better,but its more$. I'm still trying to not get billed another cycle from justhost and trying to get my domain registered elsewhere. The admin and tech problems are not worth the fun website builder and cheap price.
376
19 months without a problem, then disaster For the first 19 months of our service, we had no problems that I can recall. Then last month, all hell broke loose. First, our JustHost IP address was blacklisted, due to one of the JustHost accounts sharing it being a spammer. JustHost was notified of the problem, but they didn't deal with it quickly enough to prevent the blacklisting. It took about 10 days for that problem to be solved. Not a big deal. But after that, every single day, sometimes multiple times a day, JustHost's server blocked our WAN IP, preventing access to our account (email and everything else). Since we have a dynamic IP, we had to call at least daily to ask them to unblock it. Despite numerous attempts to get them to investigate why this was suddenly happening, we could never get ONE person interested enough to look into it. After more than a week, we finally decided to switch hosts. They hit you for a $20 domain transfer fee even if they didn't transfer your domain! I highly recommend avoiding JustHost.
377
No customer service with justhost justhost suspened our account due to an email being hijacked. they left our company in a terrible bind. they had 3 complaints about spam from aol customers. All alphabeticallly aligned. They could eaisly verify was not used by our employees. the cust. service is horrible, they are very agrogant, dont listen to reason, way too big, and simply dont give a damn about customer service.
378
JustHost is JustBad - STAY AWAY OK so, if you need uptime, and when there's a problem (no service is perfect, after all) if you need tech support, then heed my advice: this company is not the right choice. LiveChat is a joke - the people there can NOT log onto the server that your account is located on. They ask you for your password!! WHAT?? Give me a break! So your only option (and remember, your site is dead, and you're losing money) is to email tech support. There is NO phone support for any amount of money, regardless of what their site says. You cannot speak to anyone who has access to your server. Here is a quote from when one of my sites when down just tonight: 'Dear Customer, The are some technical issues on the server, containing your account. We are currently working on this issue. Please check your website in several hours. We apologize for the inconvenience.' Several hours? What a joke. I LOVE TO BE CALLED 'DEAR CUSTOMER.'
379
Fine until the Errors Started I was using justhost for six months without problem. The control panel was easy to use (although at times a bit sluggish) and the price was very easy to manage. I was told by my friend beforehand that justhost would offer poor support, and there were a few times I saw this on minor issues. But then my server started having downtime and server-wide '500 Internal Server' Errors, and after weeks of troubleshooting justhost still refuses to admit that they aren't my fault and won't do anything to fix them. I guess it's true that you get what you pay for.
380
DON'T BUY FROM JUSTHOST Hello, I have to say to all good people who are considering to buy any hosting plan from Justhost: Don't! You will save a lot of money, nerves and time if You choose NOT to buy from them! I have bought reseller hosting plan and they told me that they have ANYTIME MONEYBACK policy for EVERY customer. I tried to setup reseller hosting account for almost two months. At the end, when I finnaly managed my sites to work as they should, I couldnt register new domain. When I complained they said that's not their business and that I should report that to eNom. When I reported it to eNom they said I'm not their customer and they cannot assist me! Then I decided to change hosting company and gues what: ANYTIME MONEYBACK policy don't apply to me! And I will report this to anyone who can help me. Best wishes to all good people.
381
Don't waste your time with JustHost, it Just Sucks! sucks! My site went down 15 times this month! My revenue on my website has been severely affected. uptime guarantee? Bull crap. I experienced 66 uptime this month, horrible. I search google and yahoo for 'JustHost reviews' or ' review' and see reviews that look like JustHost spammed search engines with good reviews created by themselves! No legitimate blog/website has written a good review about JustHost. They use the same person for customer support in the chat room, but they give fake mediocre names like 'Victor', 'Max', 'Cindy', 'Ralph', etc to seem like they have an actual support team. Offer a lawsuit for false advertisement and they can't even give you a physical address (it's located in Phoenix, AZ, in 'iPower Inc' which is a domain/hosting company too, so JustHost may just be a fake competition site, a subsidiary of 'iPower Inc', so don't use either company!) The CEO will watch his company crumble.
382
Just Horrible Saw JustHost recommended in local press. Site seemed a bit fishy, , in Australia it runs on a . domain, yet you can't register a . domain As you navigate and then attempt to exit the site it continues to offer better deals (so if you want to use them, don't take their first offer). Signed up, thankfully paying through Paypal. Navigated a minefield of screens wanting me to sign up to 'extras' (several were preticked), so be very wary as some of these are quite expensive. Confirmation emails came quickly, but saw they'd registered the wrong domain name - nothing like what I wanted. Immediately sent email, got a response a day later, wanting $30 extra to change domain. I replied, next email wanted $60 to change domain. No way! Saw they had created a Paypal subscription which I never agreed to, so immediately cancelled that, then sent email to cancel account. To be fair the cancellation and refund was relatively good. Overall, my worst online experience ever!
383
SCAM!!! Do your self a favour and dont bother with . Nothing but scammers and illegal billing that will cause nothing but misery. The staff are ignorant and arrogant and the worse experience I ever had with a web hosting co.
384
great if you mind inconsistent uptime, or loose ends Have been burned too many times with Cannot recommend them for anything that requires reliability and consistent uptime. Also, they have dropped the ball too many times on opening a new account and handling domain transferrance, almost causing loss of the registered domain name.
385
Pricing Here is a tip when buying services from JustHost. DON'T take their first offer. Go to their website, inititiate a chat session asking a bunch of questions about the deal. Be a little frustrated about the terms of the deal. DO NOT sign-up right away. Wait and you will get an email offering 50 off if you sign up now. They did this to me, mistakenly, 57 minutes after I had signed up for an account. Then they would not honer the offer because I had signed up. Really irritated me that I had made the effort to become a customer, then they offered me a 50 discount, then they wouldn't honer it. Therefore, I am spreading the word on how to negotiate with JustHost.
386
Not allowing music/video files store on server! JustHost does not allow me to store my files (.mp3, .mwa, ) on the server. All my files are darma lectures and ofcourse there is no copyright restriction at all. So JustHost said it allows unlimited host, but is not TRUE!!! Becareful everyone!!! I am regret that I choose JustHost. I'll lose my domain name if I switch to another host or I'll pay more money (over $100/month) in order to keep my file on the server. JustHost is SUCK!
387
Very Poor Uptime, even with Faster Servers I am experience very uptime with , even I had subscribed to their so- called faster servers with less user per server. Very serious server down problem continiously in 3 days, and live chat support response like programmable answering machine. No prior notice to inform user or apology email to express the breakdown of service. This hosting service provider start to give me a feeling of spooky and lousy quality as compare to what they claim in their main page.
388
Great Price. Great Service. I have been using Just Host as my hosting provider for around a year now. I came to them from another provider that I had nothing but trouble with. Joining Just Host was the best business decision I have ever made. The price they charge is fantastic, and the hosting unbeatable with unlimited everything. I think however for me the thing that I have been most impressed about (especially after my previous experience) is their amazing customer and tech support. Yes they have a priority support option which you pay extra for, but with regular support you get an e-mail response within the hour, 24/7 or an immediate response through their chat portal (where they have solved complicated tech issues for me) Any time I have had a technical issue (which is always down to me being pretty new to all of this) it has been resolved quickly and courteously. I have been blown away by how professionally the company is run, and recommend them to anyone who is looking for web hosting.
389
Buyer Beware Strange company. Researched after my first 'burn' with them. (threatened to pull the sight) and learned they are from Polland but give an Arizona Addie. State they are a US company but cant find any records of this, only their own registered address in Ariz. Ariz Corps have no record of them on file. The address they give is of another host domain WHICH was shut down but still functions and is well known (you can find the , wink) Got a bill last week, WOW. Challenged them, they gave a refund they said, only bank said, did not happen. Bank stopped payment, they kept writing me they were refunding me, I finally got staff to understand they could not refund what they were not getting, then staff went through the roof. The also own SUPERGREEN HOST, when I went on and asked this of two people on online contact, one denied it emphatically, second when I told him to look down, had ownership, he stated JH and Super were NOT the same co. but managed by same??!
390
PERFECT! First of all, this is not a fake rewiev. I literally have NO NEGATIVE thing to say about Just host. I'm a webmaster. I've been working with them for 3 years now. I do not recall any down time. My tickets are replied in the same day. And just 5 minutes ago, an e mail I sent to Supoort about a domain cancellation is processed and replied in just 3 minutes after I sent it. This is not something You can come across ANYWHERE else. Live support is awesome, all staff is kind and helping. Servers are fast, CPanel is amazing. They always give gifts to customers. As I said, I LITERALLY have nothing negative to say about Just Host.
391
Bad Experiance Their linux servers did not like my dreamweaver site. email support took three hours to respond. phone technicians wanted to get you off the line quickly regardless to if they helped you or not. some of their technicians knew what they were talking about and just as many did not. very big waste of time.
392
Very disappointing For the second time in 6 months my account has been suspended and I've been accused of sending spam. This just isn't true. It shows just how bad their security is when I didn't have a problem with spam being sent from my domain for over 10 years with my previous provider. Also there is no warning of a suspension of your account, if you're lucky you find out about it by trying to login to your account, if you're unlucky a client calls you to tell you your email is down. Not good. I bitterly regret moving to JustHost and would warn anyone who cares about reliability to avoid this company.
393
Lost Whole Week of Work and Customer Data Up until now, I have been decently pleased with JustHost, but today they have had two server outages (4 hours each) which resulted in losing the last week of work on the site, it addition to the last week of customer data. The servers simply are not stable enough, and their backups are nowhere near regular enough to use for a commercial site or any mysql database application for that matter.
394
Nightmare Horrible, I've purchase a plan and everything went great, couple months later I wasn't able to access my website, turns out their system crashed and the backup they had didn't have my database, all my work gone. I then proceeded to work hours upon hours getting as much content I've saved previously up once again, after all that comes to find out my website was down again!!! Never again!
395
Disappointed at best I had a similar experience as others using JustHost, I also don't know why they show up as a top listed host. Our site was down several times each month. Their reply, if I got one, was complete BS. They didn't have a clue. They would respond over chat, but more often than not the person wouldn't have the answer and I would have to email my problem, usually a 24 hour turn around, unless I wanted to pay extra for quicker service. There were a lot of things that cost extra and the entire cPanel was full of ads for extra services you could buy. Shortly after switching to their service, our site was hacked and they were no help at all trying to track down how it happened or where it came from. I had to figure it out, and it turned out one of the free software programs they installed had a major security hole in it. The breaking point was when they said I had to upgrade to a dedicated server ($130/month) for my site to handle 5,000 page views a day. What crap.
396
Just Host: maybe better than some, but lacking reliability If I had to give this hosting service a grade I would give it a C. Service and Included features are not bad. Online interface suffices well, though I have used better. One big problem is that my website is sporadicly unavailable from time to time, and can be very slow loading up compared to other websites. A deal breaker for me. Price is close to the best I've seen, but you seem to get what you pay for.
397
Be aware May seem like a good idea, but then they charge you for a domain name that you purchased previously, and double your rate when you renew your service.
398
Nightmare My experience with josthost was an absolute nightmare. I accidentally mis-spelled my domain name during the account setup - and of course they do not verify this particular, and absolutely critical, piece of data. Then they simply refused to understand my problem - and when they finally did, they wanted to charge me $ to fix the problem. Quite frankly, they are a nickle and dime operation. Don;t be deceived by their come ons. When you do sign up with them, they automatically ding you for Daily Backup and Site Lock - without even asking you. And, to get the cheapest hosting rate, you have to pay for 4 years - up front.
399
Don't waste your time or money JustHost is listed as a top host. I don't know who determines that but I fell for it and was greatly disappointed. Their support doesn't seem to understand English even when it's written. I tell them what the problem is (and there were several problems) and their answer has nothing to do with the question. Everytime. Until I asked for a supervisor. They're down more often then other hosts I've used. And waiting for phone support, well I could fly to wherever they are faster. Stay away from this bunch.
400
I just became a JustHost I first signed up for my domain way back in early 2001 and within the first few years, I had been badly burnt by a fly-by-night local webhosting service. When I signed up with JustHost, I was apprehensive and unsure if I'd get appropriate service from beyond the seas. I had read almost everything there was to read about shared hosting on the internet and came to the conclusion that cheap is not always good. Or, so I thought. I have been hosting my site/blog with JustHost on their shared hosting for about two years now and I am constantly surprised by their efficiency; Pingdom consistently reports uptime for my blog! Even when they have minor downtimes, their response has been lightning fast! Kudos, surely! Picture this: Inspite of it being a Sunday, I received a reply on my low priority support ticket in under 8 hours! And the subsequent 9- mail conversation happened over the next hour! I wonder if any other host provides such prompt Thanks for everything, fellas
401
Very suspicious of this company I am not happy with this company. The set up was not for the website newbie. They are not upfront with the cost either. It turns out you have to buy a bunch of add-ons $$$. Tech support was quick but really not much help. I wasn't aware that my site would not be in search engine results unless I paid extra. I did a search for my domain and nothing came up on it. Well, one thing unknown pic with part of my passwword in it! The sitebuilding software I was trying to use wouldn't work or load either. I will give them a couple of days to fix their issues. If nothing happens, I am asking for a refund. The only consulation is that I am registered for my domain name. But I have to wait 60 days to transfer it to another host. Ugh!
402
Not Secure Pages I have been with Justhost less than a year and have had one virus which took my site down and had to be and also a phishing scam on my site. Their customer support is slooowwww and a horrible experience. I wouldn't recommend justhost to anyone who wants to do just isn't secure and the data isn't secure.
403
Can't get my money back Couldn't even get my websites up and running and even though they offer a money back guarantee it's a lie. I have tried three times now to get my money back and so far nothing Technical support might have a clue but I don't really know as I couldn't even get to that point. Tied up in limbo with the billing department. These people lack the minimum intelligence required to work in the IT sector.
404
Rip Off The price quoted and price charged are different. Heaven help you if you wish to cancel your account! Been trying for over three months to get a refund. Think twice before using this site.
405
Warning! Price almost triples after two years I've been with JustHost for two years now. I paid them euros for the first two years, and now they want to increase that amount to euros every two years. That's a increase in price. They already have you as a customer, so they don't need to keep pretending they care about you. They just care about ripping you off. They should change their name to I will switch to another web host.
406
Cheap host with horrible customer service Many people, including myself, are swayed by JustHost's affordable hosting plans. However such premiums come at a price and at JustHost, skimping on customer service seems to be the standard. Not only are JustHost's 'customer service' reps extremely rude and unhelpful, they also don't even take the time to actually read tickets submitted and address concerns and issues promptly and appropriately. I made the mistake of pre-paying for web hosting service with JustHost, but as soon as our plan has run its course, I will be transferring our site to a better quality web host who understands the value in not being rude and unresponsive to customers.
407
I was ripped off by justhost I bought two years of hosting from justhost, and this is the first time I've ever bought something online and been ripped off so shamelessly. Within 4 days there was a problem with the site due to the resource limit, that's understandable and I asked for a refund since it turned out not to be a suitable hosting solution for the site. BUT two months later I'm yet to be refunded. Despite the promise of an 'anytime refund'. Their refund department, after a little bit of negotiating agreed on an appropriate figure. However, that's as far as it got. When I wrote to confirm I'd like the refund, they sent some random automated reply that was totally irrelevant to the situation. I asked twice more, waiting patiently between mails. They are definitely ignoring me. Furthermore I've been locked out of the control panel (they appear to have changed my password), so I have no hosting now either. Every step of the way they try to sell you something, they are very slick at making sales, and it seems they use even more ruthless tactics to profit from departing customers. Unfortunately I paid with PayPal and the 45 days within which I can dispute has elapsed. It's horrible when a company makes you jump through hoops to get your money back, but even worse when after all that, they pocket your money, add you to some 'ignore this customer' list, and there's absolutely nothing you can do about it. At the end of the day, it is among the cheapest hosting you can get. But these people are crooks. I've seen reviews that the exact same farcical things have happened to other people. Only use this company if you are desperate. If you can afford it, go with a half decent and legitimate company. Hosting companies I've hosted within include, BlueHost, Hostgator, Lunarpages, openmindhosting, KnownHost, ServerLoft. I definitely recommend all those companies, BlueHost and Hostgator offer good cheap hosting packages. In case anyone is interested, here's a transcript of my conversation with their refund department: Dear Sir/Madam, Sorry to bother you once more, but I've still not been refunded, and after waiting a few days justhost haven't even replied. I'm not sure if the last technician was following the conversation but I have been offered a $ refund by Addie Saber (see below). This is because the site was only hosted 4 days, even though two months have elapsed since, the site hadn't been online at all during that time, so it was agreed justhost would waive the hosting charge. There was a problem with the hosting, it just wasn't the right fit for my site (we needed more resources, and within 4 days it was exceeding what this hosting package allowed). I accept this refund. If it helps speed things up, here are details of my payment: PayPal Subscription Payment (Unique Transaction ID ) Amount: $ USD Date: Time: BST Thanks, From: To: refunds@ Subject: FW: [] refund Date: Fri, 22:16:09 0000 My previous message was met by an automated response, that seemed out of context, I'm not sure what's going on. So I am writing once more to clarify, I would like to take the $ refund. The domain is: .com Thank you. Regards, From: To: refunds@ Subject: RE: [] refund Date: Fri, 16:08:45 0000 I would like to take the refund. Thanks Date: Sat, 00:25:13 -0400 To: From: refunds@ Subject: Re: [] refund Hi John, I apologize for the issue. I can confirm we can refund the amount of $ after deducting $20 for domain registration fee. Please let us know how you wish to proceed. Kind Regards, -- Addie Saber Cancel Department
408
Terrible Not really much to say; Other than the fact that my site has gone down twice in the past year and a half, everything else about JustHost, well, JustSucks. Their name suits them, actually; all they do is Host. The second you need something, you would think to go to the live-chat. WRONG. All they tell you to do is to email support, which takes almost 4 days for ANY sort of response. DNS record changes? Email. Site gone down and files lost (the first time)? Email. It's also BS that you have to pay 20$ a year for SSH to be added, when it's jailshell without ANY commands other than what's normally available through FTP. Also, don't be fooled by the 'Unlimited storage'; the max. inode count is RIDICULOUSLY low, and they hide it away behind the confusing and bloated Terms of Agreement (aka subscriber's contract of DOOM). Don't bother calling in, either; all of their support has been OUTSOURCED. I can't hardly understand them! AVOID AT ALL COSTS! I now have the joy of transferring domains.
409
bad customer live support I've never seen Good for first time when you are customer, but after you become customer whenever you go to live chat they always disconnect you in order to chat with new customer and never care you, always abuse with you and no patient for customer support, they collaborate to tell lie to you or customers. don't buy this hosting service you will lost your mind for make wrong decision and not easy to move your web site to new hosting provider.
410
Excellent service after accidental folder deletion JustHost clearly states that it does not keep backups of your content or materials, and that you're responsible for keeping copies safely offline. So when I accidentally deleted an entire folder from my file manager panel, I thought I'd lost it for good. I sent in a support ticket (not a priority booking, just a regular queued one), and 3 hours later, a technician had restored the folder from the backup server and everything was running as normal. It's been a lesson to myself. But I'm very grateful indeed for their prompt and able service. Have been with JustHost for about a year (hosting very simple personal websites) and have only had good experiences with them.
411
Account suspended for reseller account 1) They suspend one of our clients and THEY NEVER NOTIFIED US ----------------------------------------------------------------- 2) Because they have a shared ip addess any user can be access from If this 'nastyuser' is making phishing, all domain names from that server are banned by google. This can affect seo and reputation. All our clients received emails from google 2-3 times so far with the same problem, and we had to spend time and explain the If you have few hundred clients, just think how fun is to say the same story few days in a row
412
SCAM So, I registered last night with justhost. Seemed like a good deal. As I was confirming my order, the domain name I checked in separate window somehow managed to be the domain name they registered. Strangely enough, all of the pages leading up to my payment, just before the ADD EXTRAS page showed the correct domain name. Somehow, at the last minute an error occurred and the wrong domain name was registered. I contacted their customer service and this morning i received an email telling me that I would need to pay an additional $30 to correct this error. Come on! I'm going with Ipage. i'm sure their money back, cancel anytime is going to be a real pain in the butt to deal with now.
413
Absolutely terrible customer service, lots of downtime If you contact them, it take 1 day to respond. DO NOT purchase the 'priority support', in fact, it takes even longer to do than regular support. This is because you email 'priority support', then 12 hours later all the do is forward it to a different support department, then 24 hours after that they finally reply to you. There were many, many technical errors in my account with billing and such. I contacted support and they replied with a totally different answer than all my questions were repeated my questions and they never answer, they just tell you to buy something else or to just chill. There's lots of downtime. I'm working on a project, and bang it's down for 30 minutes. This has happened many times. The live chat is just bots, they're not real. Don't waste your time because they too take 5 minutes to answer after a very simple question.
414
Don't Bother Support is amazing, good job as you need to use it all the time. The server constantly suffers issues and coincidentally neither me or my customers can access my site. I hate to complain but I would not recommend JustHost! True what they say; 'You get what you pay for'
415
Anytime Guarantee Fine until you have a problem, then you really do have a problem. Justhost took money through Paypal and when questioned about the various charges answered that on two of the five payments they didn't know what they were for!! They never refunded those unknown charges as requested so I asked for an immediate refund quoting their ANYTIME GUARANTEE. Don't agree to cancelling your account through their refund link because they will keep your money until the period paid for has expired. In effect you get NOTHING back in cash. Totally contrary to their ANYTIME GUARANTEE. They did give me a poultry partial refund (to keep me quiet) after threatening to open a dispute with Paypal. I told them I wanted a full refund in accordance with their own stated policy, less admin costs,of course. Since my last contact, they have become silent and I have had no option but to ask Paypal to look into the situation. All comments I have made can be sustantiated by email contact between us.
416
Site shut down without notice I have been with Just Host for two years and have had nothing but good things to say about them. I have 12 domains with them along with SSH and a couple other add-ons. I have 3 clients hosting their domains on my account as well as my development environment (for my new clients) running on a sub-domain of my company domain. I got an email with a statement on 5/19/11. Without warning or any type of notice my domain running my business portfolio was shutdown on 5/26/11. There was no message in the mail log at or any type of indication the site had been shutdown (or why). I can only assume it was because my credit card on file had been expired. Needless to say, that is unacceptable. Luckily my primary domain is still active so I can access my files. I am in the process of transferring all my domains and sites to Media Temple - the company that hosts the jQuery project (and many others) for free. Not a good day for me!
417
Wroste Customer Support and Server This was the worst web hosting service I have even seen before, I had two other hosting service with other providers, even with less pricing but much better than justhost. I would suggest not to go with justhost.
418
worst customer service JustHost is a nightmare to deal with if you actually need any customer service. their support response is very poorly co-ordinated. each email you send is like to the first one to them. They have no continuance in process and clearly there is no inter-facing between personnel, department or even problem-solving protocol. i was severely over-charged for my second website and in six months it has never been up. i know you're going to say, well, why didn't i persist with it. but i have twenty emails between myself and so-called support staff who did not communicate with each other, had no record of previous emails, no progress to report and frankly it wore me down. since they're overseas, i have no way to enforce the refund of my money either. no. they ARE the worst. Bad service, impossible to solve problems and they keep your money too.
419
Just Host Sucks They clearly do not provide 'unlimited' space as stated in their homepage. There's a fine print in their website terms that you'll be limited to 50,000nodes actually! Now my site has reached about 200,000 nodes and they've just informed and suspended me. I have to do a massive migration now and it's going to cause me hell lot of work. This is so frustrating! Just host should never have advertise unlimited space when they cannot even deliver their promise. The other thing is, e-mails were sent out WITHOUT my consent and that has led me my acount to be suspended as well due to spam abuse. I am not suspicious of their security as well.
420
worst support ! I'm not a pro user and had a simple question for the support team because the auto renew function didn't work (could not change the settings) and also buying a new domain name didn't work online. I've sent numerous emails and always got unsatisfying answers in very broken English back. I finally called the support team and they told me they have to issue a ticket which would go the same route as my THANKS. I would not recommend this provider at all since they don't even try a bit to keep you.
421
Stay away from Just Host I have been using JustHost for almost 2 years. You know, once you'd set everythings up, it's knid of pain to relocate to other hosting. But I have found myself being forced to relocate due to an nonsense suspension to my account. The incident started as one of my clients complaining about his site being suspended. I contacted Justhost immediately. They informed me that I'd sent out spam. I was very serious about the issue of spam and I really wanted to know which of my clients did that, which caused all my other clients to be suspended. The reality ends up that one of my clients send out an email to his contact(not spam) and that contact was not happy and complained to Justhost. Justhost suspended my multiple domains just because of 1 single, not legitimate complaint. The worse thing was that they did not investigate before the suspend the account. Although they re-activated my account 35 minutes later without me doing anything, I found it too dangerous to be with them anymore
422
Just Host? Barely Do That Just do yourself a favour and use someone else! they're all very nice when you take a package and they're taking your money but they forget about you second after the transaction is finalised. Trying to leave them and go someone else is like trying to leave Britania Music in the 80's, you have to take out a legal order to get rid of them and stop them contacting you. Total nightmare from day one.
423
Two years is long enough Ive been with just host for about two years. I really dont like change, but some business customer service and failure to fix problems that happen every month in accounting is crazy. Im not apart of any other hosting company trying to rip these dudes. They are really that bad. I now must find a new hosting company and see if they can tranfer files. too much money people lose good customer service to EARN IT and Deserve it.
424
They sound great Signed up and was impressed by the speed of their response. I made payment, and they sent me account details within an hour. I was all ready to start uploading when an email arrived saying they would not go ahead unless i sent them a scanned copy of my drivers licence and my credit card! I thought it was spam or a hacker. But no, it was them. I have told them I have two web hosts (GoDaddy and AFMU) who have never asked for such material. I am not sending my id to any hosting company!
425
Customer support should be a negative ten WARNING!!!!!!!!! WORST WEB HOSTING EVER!!!!!!! IF YOU LIKE WAITING FOR AN HOUR TO TALK TO A HUMAN ON THE PHONE BECAUSE YOU WANT TO GIVE THEM ALMOST 200 DOLLARS, BECAUSE THEY DON'T GIVE YOU NOTICE OF EXPIRATION, AND THEN THEY CAN'T EVEN DO IT BECAUSE YOU NEED TO TALK TO BILLING WHO ISN'T OPEN. RAAAAAAAR MY WORDS CAN'T EX[PRESS THE NIGHTMARE THESE ARROGANT EXCUSE FOR BUSINESS IS. ONLY RAAAAAAAAAAAAAAARRRRRRRRRRR. DON'T USE JUST HOST. WARNING!!!!!!!!!!!!!!!
426
false advertising Justhost was a great disappointment. They advertised free domain transfer. When I called to have my domain transfered, they explained that I was free to transfer my domain myself, they didn't do that. They advertised 24/7 phone service promptly answered, but but it is hard to find the phone number after purchase and then I got a phone message and a hang up. I attempted to transfer the domain myself, but the cpanel restore from backup function did not work for my domain. So even their software doesn't work as advertised. What a waste of time trying to deal with them. There is little corespondance between what they promise and what they deliver, which is nothing useful in my case.
427
Not reliable enough for online business. Beware of shared hosting advertised as unlimited everything. Everything is restricted by a limited cpu allowance. If you want business webhosting or wordpress hosting you will only get a suspended website here if your visitors exceed 700 per day.
428
Worst Hosting Service i have ever seen Don't open an account with Just Host. During starting period, everything will run smoothly and after 6 to 7 months they are providing lot of troubles to run a website. Some strange things are happening for my web site and they are not providing any friendly supports. Worst Hosting, Not Secure.
429
Big always down Their server is always having problems. They get you to upgrade which we did and our site always kept going down. It just got worse and worse and site would be down at least once a day. NO way of talking to anyone, you have to email them and wait at least 30 mins, and they will try and say it is you or your ip, even though it effects anyone who tried to get into the site. Waste of not use! A huge headache.
430
They are not unlimited in fact! Stay away from them Be careful. I had this problem on 1 May 2011. They are NOT unlimited. They have a limit of inodes / account even if you have reseller account. That means you cannot have more than files/email/log/etc. together at the same time on their server. A simple Joomla installation is take 6500 inodes (files). So inodes, it means you cannot then they stop your websites without warnings. I recommend to stay away from them.
431
12 months without any problem, then disaster I was very glad with JustHost. Everything was running smoothly, the suddenly my site dissapeared. I contacted CS and I got only standard answers: Dear Customer, The are some technical issues on the server, containing your account. We are currently working on this issue. Please check your website in several hours. We apologize for the inconvenience. After 2 days this issue was not solved. Justhost??? NO MORE
432
The Worst CS EVER!!!! Find a different company. I wanted to change my master domain name, customer support sent me an invoice that I paid but they never changed the name. Then I figured that I got charged for something else. 27 emails later, I am still trying to get them to cancel that invoice and change my domain name and I get some kind of stupid answer time. I need the new name really bad and don't know what to do.
433
Worst Rip-Off Company Ever Do not, under any circumstances sign up with this company. Check with the Better Business Bureau first. They have horrible customer service, uptime is atrocious, they charge you for things you do not want and then do not refund. I started in Jan of 2011 and was offered an extra package for $20, which I declined. THey proceeded to charge me for it anyway and when I demanded a refund, they said that it would process in 5-7 business days. It never came. I contacted them several times about it, but I never got my money back. Also, when I signed up, my website was down for 2 weeks. I got different stories from everyone there, but eventually they got it up again. Finally, when my account was near renewal, I contacted them saying that I did NOT want to renew with them and to cancel my account. I followed the steps they provided and was told the account was cancelled. The next day they charged me a renewal fee of $ I am now fighting to get this money back.
434
This happened with me The awful web hosting ever I saw. I have canceled my account and moved to another hosting. I will never recommend JustHost to my friends. The support and assistance there is below zero. My story is: I was a platinum account holder more than a year. I asked to change my plan from monthly to yearly plan. And they charged from my card an amount for 1,5 year and instead I got the Suspended Account message. About during a month period I couldnât solve this problem via on-line chat, phone call and via submitting tickets. And most interesting that they tracked my payment as not refundable !!! I can describe it only as àfraud and theft.
435
Don't Do It Signed up (Â47) and found the cpanel slow and bloated with adverts which wasn't a good sign so cancelled ASAP. Instead of just cancelling the transaction they took the money and then told me it could take two weeks for me to get my money back. Its now been over two weeks and still no refund. These are just a bunch of thieving cowboys, stay clear Invoice ID 634929-1585 6664
436
Worst serice wich i has Justhost don't keep their promise. Please refer to my experience: Promise/Provide Unlimited space/limit disk space to 5 gigabyte Daily backup/it just possible for Administrator to press backup button every day. Backup/doesn't work third Save you files/Delete size over limit files Very slow channel to Europe According to the agreement you can't keep on their hosting media files. I informed Justhost about this issue before place site, but they alow it. After site start working they start push me to remove it. It mean unlimited disk space is not true. And they just delete your files even doesn't allow you make backup. It dangerous hosting and worse which I have. They declare any time refund wich can be good solution in my case. But they donât do it. They answer - we will refund in 48 hours and forgot about it. They live support donât answer if topic âœRefundâ
437
Rip Off! I signed up for a year. Got everything for about $50. I could deal with that. Now a year later when they want to receive their annual payment, that dare to ask $144 for one years costs! Saying that this is the 'standard rate'. Be careful.
438
NOT! Been with these guys for over 3 years. I think they lost their A-game guys; they can't keep my sites up, and when they go down (about once a month) they can't get them up. On the other hand, their excuses for failure are very entertaining.
439
Super Bad Customer Service Very very very poor at customer satisfaction. I signed up for their hosting service and found out that my website was loading super slow (it's just a basic site) so I bought their light speed package ($23/ year). I tried to get a refund a day later because it was still SUPER slow and guess what, they only refunded the actual hosting service - not the light speed package. I asked if they would consider me letting me register a domain with them for free for one year ($7/ year value) and they said NO! Seriously, don't do anybody else.
440
What a rip-off This company was listed 2 of the top 10 sites to host adult content websites. I didn't see anything stating so on their site so I asked the online chat representative if they allowed adult content websites to be hosted through their company. I was told yes as long as the content was legal, 18, no children, no animals. So me being the sucker signed up with their site only to learn less than 15 minutes later that they do NOT allow adult content websites to be hosted. So I requested the account be cancelled and a full refund be issued. I was told it would take 7-10 business days. After 20 days and several emails and phone calls I finally received $ of the $ that I paid. They claim the site set up fee and privacy fees are non-refundable per their terms and conditons yet they didn't provide the services. What a rip-off!!!
441
Spent 2 years there, don't do it Support consists of explaining why they can't help, if you even get through to anyone. The site crashed and they couldn't restore anything but it took 2 days for them to tell me that, they claimed my password wasn't secure enough. Some servers reject all email that comes from JustHost out of hand, so I had to use a different email account for some of my customers. Came time to renew and they offer only one rate, $ per month higher than their introductory rate, I called to ask but got tired of the elevator music and hung up.
442
Watch out come renewal time I grabbed a cheap (at the time) server space from Justhost this time last year to use for development sites. It has went down a couple of times but everything seemed OK. Then last week, I see a debit on an ccount I dont really use now, from Justhost for 3 times the amount originally charged and hours later recieve a renewal notification - my renewal is up at the end of this week so they took payment without asking if I wished to proceed or with any warning. A week later and I've had to cancel my contract with them, backup everything and am now waiting (5 days) for the refunds team to get back to me. Having been told to contact billing@, they have 3 times referred my emails to 2 different 'depts' and are clearly avoiding processing the refund. As I am a UK customer, I will probably lose out on the original sum due to currency fluctuations, so they have effectively stolen money. A claim from my bank will be processed shortly!!!
443
An OK site, good value I have seen the many negative reviews, and I have to say I disagree with some of them. I run a medium-sized phpBB forum on the server, and while very occasionally it does go down, it's pretty stable. It's quite good value, for Â35 a year I get the unlimited everything. I guess it's a good hosting provider for someone running a hobby/non-critical website who is looking for a budget solution. I've had this hosting since October 2009 and got the first year free with a coupon.
444
Terrible web hosting provider, in fact they are worse than can't even put into words the anger and frustration JustHost have caused me. Their website displays a contact telephone number and the words '24/7 Live Support' underneath, however once you have completed a purchase with them it stores a cookie on your machine to prevent the telephone number from displaying! If you call them they will simply tell you they don't provide support over the false to make matters worse their servers are unreliable, their support staff are rude and have a 'I don't give a st' attitude. I wouldn't recommend JustHost if I was paid to. I have 5 websites hosted with them, I am moving them all away next month. I used to have 4 seperate web hosting accounts with them and 18 domains -
445
Worst Hosting Ever!! Bought 3 months reseller unlimited hosting in advance, price was good, but for 2 months i was ill so i didn't build any websites, the last month managed to build a blog through fantastico, but did not put any content on the blog, then out of the blue justhost emailed me saying they where suspending me for over excessive usage of their cpu, all this for a 1 completed blog, God help me if i had done more websites My advice stay away from them
446
Frustrating Customer Service I just canceled a 6-month hosting plan with Justhost for the following reasons: 1) random server connection and speed issues 2) customer service takes forever to give you a straight answer. Not respond within a few minutes, but you have to go back and forth through cut-and-paste responses to strangle a straight answer out of them. Annoying. 3) domain name management was too restricted. Couldn't update my own nameservers even though the website makes you think you just did.
447
Don't use justhost! This has got to be the worst hosting site! Not only could I never upload my page, after spending hours trying to do so, my login started failing. I've tried for months to cancel - with the 'money back guarantee' and I can't even cancel the account. The 'tech support' is nothing more than canned emails that don't address specific questions. The billing department is the same. Don't waste your time and money with this host - anything has got to be better. BTW, I reviewed quite a few hosting services before I picked justhost, and found out later that most of the great reviews are provided by paid reviewers.
448
DISHONEST, SCAM, WISH I COULD GIVE ZERO STARS They used to be very good, but something has changed. I set my card up on auto-pay, and yet every single month I would receive the statement in my email on the due date, then the following day would start getting 1-2 emails a day saying that the account was going to be suspended for nonpayment. It got me a couple of times. I would get on the website and manually pay, but then the payment would be auto-run a day or two later anyway. Unless you are calling for sales, they just let the phone keep ringing until you hang up. After multiple emails about the account suspension emails I had received, requesting that they run my payment on time and stop sending these emails, Just Host suspended my account rather than running my card and then claimed that my old card was the one on file, even though the new card had been auto-run for nearly 2 years. Now that I emailed to request cancellation, they were suddenly very quick to run my card. STAY AWAY! Horrible!
449
Pathetic lack of service A client's site has been down for two days, while just host has been attempting to figure out how to install our SSL cert. I give up, and am moving ALL of my clients to a competent host.
450
Account suspended for no reason,this is a rip-off They always suspend your account,this is a terrible web hosting,please never use it Date: Hi, As you probably aware, here at Just Host we proactively monitor all our servers to ensure that our clients websites are loading as fast as possible at all times. During this routine monitoring we have found that your account is utilizing an excessive amount of system resources, and we have been forced to suspend your site as per our terms and conditions '10 CPU/MEM/MySQL Policy' Just Host offer unlimited hosting space and unlimited bandwidth, but as per our terms we will suspend any website which exceeds our 10 CPU/MEM/MySQL policy. We hope that you understand our position in ensuring that we provide the best possible service.
451
Poor Servers - No Backups Justhost lost my websites. I had about 6 websites, nothing fancy, static pages. The server crashed and when they went to 'move' me to another server I was told they didn't have a backup ?!!?! Not Kidding !! So far, my site have been down for 2 days and no end in sight. I've never heard of such a thing. Claims to be unlimited, but go over a certain limit and they'll pull your account (oh ya, and they don't do quality back ups). Customer Service asked if I had a backup !! 'Me ?!?! Isn't that why I pay you ? ' - No response Avoid
452
DO NOT USE JUST HOST!!!! I had THE WORST experience with Just Host. They were horrible with helping me transfer my website (A blessing in disguise because it made it easier to leave my site exactly where it was). Their 1800 is a joke. I cancelled after 2 weeks. A year later they had the NERVE to charge my credit card for another year. They provide THE WORST customer service I have ever received. After fighting with them for over 2 weeks, they only gave me a credit for one month. They have not heard the last from me. BEWARE JUSTHOST!!!
453
First Rate Incompetency We've been with Just Host for over a year now. We pay for services such as FastServer, Dedicated IP, Priority Support, and a slew of other 'premium service arrangements'. The fact that we've experienced massive performance problems, countless downtime events and a barrage of support problems is just the tip of the iceberg. However, and this is a big one, since this past June, Just Host has managed to 'lose' our website not once â But twice! The first time they claimed it was a server side problem that caused an old version of our site to be activated on an unrelated IP address. Now, they canât find our most recent version of the website at all. Whatâs worse is that Just Host employs an army of technicians and not one of them has a clue of whatâs going on. They donât read the tickets and every time we have a problem, you have to explain the same thing 20 times before someone even catches on. Itâs beyond frustrating and hosting a website on Just Host is unreliable and not worth
454
SERIOUSLY READ THIS I received an email that had a spoofed sender from MY domain. I was like 'wtf!' and checked the email config, no such user existed. I was confused by this, so I submitted a customer service ticket. I received an email this morning saying 'your account has been suspended'. I laid into the live agent, to no avail. Never going to even consider this place again, the only thing going for it is it being cheap, otherwise the customer service is a joke, the domain privacy never fucking worthless
455
Not Sure About Reviews I decided to sign up for JustHost. It was a really simple set up, and I was able to pay through PayPal (which was key for me). I had my site up and running that day (I used the WP plugin). Anyway, 2 days ago, I decided to look up reviews for it again (no idea why, just felt I should) and then I found all these negative reviews I hadn't seen before! So I decided I would switch my web host because of the issues others were having. Before I cancelled, yesterday I filed two tickets, and they were taken care of right away. But I still decided to cancel for the other reasons listed. So I followed the steps provided to me, expecting a huge ordeal about getting my refund. I sent an email explaining how I wanted to cancel, and get a refund I said if I didn't receive it within the business week I would file a dispute with PayPal (since so many said it was hard to get their money back). Well, I have my money in my PayPal account as of this morning. Maybe they picked up their game? Dunno.
456
Why JustHost is not for me I had 4 sites hosted with JustHost and they failed on almost daily basis. Errors were always 500, 5 errors. Two sites were Wordpress, one PHP/MySQL site and one static HTML site. Support was timely and received within 30 - 60 minutes everytime although the information on support mails were not at all useful. Their replies were to CtrlF5 or it works on their end or that they unblocked my IP address. It's been over a month now and these errors still popup almost everyday. I asked for a refund and waiting for it. I don't recommend JustHost to anyone or buy it ever again.
457
No reply OK, I have about 9 accounts on JustHost. And i always receive a letter says my site use a lot of resource and be suspended, they want to recommend me a dedicated Host by JustHost support team. If I reply the mail, I can hardly get the I think JH always use some marketing stategy, iF you dont follow them, you will have no more nice sucks
458
Too good to be true? Yes I was enticed by the low monthly price, the coupons, 99 up-time, unlimited space and the 24 hours support. What more can you ask for? Let us start with the coupons. If you have already been a customer to any of the services (Adwords, ) the coupons will not work. They just pass on introductory coupons that are already offered by the service. 99 up-time. Yes, but barely. I've been down 2 days in 6 months. This is 99. But those 2 days were miserable for me and I'll never know how many customers I missed. 24 hour support. Joke. An operator answers a live-chat 24 hours. They have the power to do nothing and always suggest you submit a ticket. The ticket then goes to a low-level guy who cuts and pastes solutions from forums. Once you call him out then they'll pass you to a technician that responds 2 days after your problem. Take this from my review. Nothing is as it seems at justhost.
459
Joke host excuss me just host I used just host for 2 years and in the last 8 months they have slid right off the track I had issues with access and glitches in my site which they claimed where my software providers fault ( guess what I was using their software) when they sent me an invoice for 300 dollars for renewal which they put on my card in advance I contacted them to cancel it and get a refund suddenly my login info wasn't any good for the 10th time in 2 years I had to get 6 different passwords before one worked to fill in their on line form to cancel. then I had to tell a support staff how to work their own site to get my domain transfered to my new host and 1 month later I am still arguing with them for a refund. I wouldn't use them again if they where the last hosting service on earth I'd close my site down first
460
Get ready to jump; she's going down I've been with justhost for some time now and I have to say they are going downhill in every sense. Their tech support has always been mediocre at best, but their servers are getting completely overwhelmed at this point and downtime is a common occurrence. I was recently moved, at my request, from one of their overpopulated servers and the staff made a complete mess of the whole process. They constantly promote their 'special offers' and upgrades on the cpanel and recently implemented an advertising landing page after login, requiring users to actually click a link that says 'take me straight to my cpanel' every time they log in. If that wasn't bad enough, the system takes you back to the advertising every time you exit ANY cpanel function. NOT cool, dude. With the slow support response, increasing downtime and server freezes, now adding the advertising, it's a become a circus with really ugly
461
An appalling experience I registered 2 days ago, and until today, my account has yet to be set up. I've paid the full cost of $ using PayPal, and the transaction was verified. I filed 2 tickets on 2 different days, only to have them reply 9 hours later. This contradicts their 'average response time of 18 minutes.' There seems to be a lack in communication between staff of the JustHost team, and this needs to severely improve in order to become better hosting providers. I have received my verification email, with all the account details within, but none of them work. This is rather shameful for a hosting company that has earn the best hosting of the year in 20. I'll be waiting for another 5 hours before considering the withdrawal of my account and demanding a full refund. I have seen better, free hosting providers with better support and a fast activation time. I hope that I'm the only customer that this has happened to, because if not, they deserve to be shut down. That's is for now.
462
BEWARE: NOT unlimited space! If you are planning on using Wordpress, DO NOT use JustHost for your hosting service. I had them for 2 1/2 years and all was good. Last week I would've highly recommended them and rated them very differently. This week they shut down my blog with no warning because they suspended my account because even though they advertise unlimited everything, they have a fine print disclaimer about a 10 CPU usage rule. If you go over that, they suspend you, recommend you upgrade to a dedicated server, send you a link for who to transfer to and expect you to pay $149/mo. Look them up on the Better Business Bureau and you will see this complaint and many others. SUPER shady practices. Caveat emptor with JustHost!!
463
Cheaters Only thing that can be said about the is that they are cheaters. They have no ethics in business. When one of my hosting accounts was to be renewed, they have charged double the amount. They have not even sent an invoice before charging. They generate the invoice and they charge your card instantaneously without even giving you a chance to review your requirements and their price. It is always good to stay away from unethical business people
464
Awful excuse of a company They don't give you anything in writing. After getting through the painful setup, things were fine. I didn't have to do anything after set up, so no problems. Once renewal time came, they automatically renewed me at about 2x the original rate and to top it off, a broken website. They gouged another $40 out of me when I canceled claiming 'fine print.' So they gave me a broken website at renewal, bad service, and huge price hike. Only way to contact them is through email. Lame! Stay away!!
465
Beware of high renewal fees Don't be mislead by the cheap introductory offer as when it comes time to renew the price will double. Apart from that the service is ok.
466
My Experience with Justhost Here is the my experience with Justhost. few day ago my web site(WordPress) hacked. I submit ticket for Justhost for recover my website from backup. Here is what they said. Hi, Website .com is looking good for me. How and where can I see it has been hacked? Please point me to exact URL. But if you wish entire account 'lotusws' to be restored from backup I can do it right now. Note: we have the backup from Nov 23rd. Thank you, Alexander I asked therm to proceed restore from backup. after they delete all my websites. they said 'We don't have a backup'. I was really shocked but they even didn't say sorry. It is more than big mistake but it seems they don't care for what they have done to customer. I'm considering lawsuit against Justhost for my loss of entire websites. They should be responsible for what they have done to customer.
467
Good, as long as you never have a problem I've been with JustHost for about 2 years after having a horrid experience with PowWeb. Until recently I had no problems so had no real need of their support. Recently I couldn't get onto my own site. Their tech support help was worthless, they told me it was my ISPs fault and left it at that. After hours of frustration I finally got back into my site by modifying my router settings to change my IP. It turns out they had banned my IP from my own site for 'too many connections'. When I got back in, many of my regulars had also been banned for 'too many connections'. Their answer was for me to find out all the IPs that were banned that shouldn't be and send them a list so they could put them on the white list. Never mind that this is hard as heck to do with people that cannot even get to your site to find out they need to give you IPs. I asked for them to change the threshold for banning IPs and they told me they would not. They apparently see successful web presence as a DDoS attack.
468
Appalling Service I bought JustHost's Reseller account a year ago and have had nothing but slow loading times, '504 Bad Gateway' and just basically about 60 uptime at the most (of which was very slow). I've complained so many times to their terrible 'Support' department, only to be given automated and unhelpful responses which mostly ignored the problems and questions I was asking about. After complaining SO many times, and demanding to speak to a senior person / manager (I have been told they would be in touch numerous times on numerous occasions - never have they contacted me about my complaints) - I was told by one employee 'We'll move you to a faster server.' - I said 'Ok, do it.' This lead to days and days of downtime, and then they eventually put the files back up, they were old versions of the they had backed up older files. I then had to spend DAYS explaining to them their mistake and had to rely on Google Cache to prove their mistakes. This all happened not once, but TWICE.
469
Justhost tried to charge me for domains they don't even hold You get what you pay for! Cheap domain so be prepared for a rubbish technical support and people who are unable to help even when they made the mistake of making a fatal error in mispelling the domain name. That I can handle as I got what I paid for. Trying to close the account is proving an absolute nightmare. I dont have the original password they sent a year ago which is stopping me from closing the account. If that isn't bad enough, Justhost have just billed me (lucky I stopped my credit card or they would have automatically taken money off) for domains which they don't even host. My domains are registered with Fasthosts yet for some reason has decided they need the money and have billed me for the said domains. When I complained I got a very cold letter back, say oh yes so they are, ignore the invoice in this case!!! If you hold domain names outside of Justhost please check they aren't trying to get you to pay via justhost.
470
Horrible technical support!!! Just a total waste of time. They have the worst technical support staff. Ive been trying for 2 weeks to get ssl setup on a site because you cant get anyone on the phone who knows how to do anything and you have to go through the ticketing system which takes forever.
471
TERRIBLE tech support. I switched my service from Yahoo to them years ago. THEY didn't do everything that was needed for this changeover and my email unexpectedly stopped working. I ended up having to call Australia for an hour (ends up Yahoo went through a company there). And eventually I talked to JustHost's tech support offshore or the Philipines is my guess. I had to talk to 4 separate people. The first gave me incorrect info (I wrote it down). The 2nd guy literally would not let me talk. He kept telling me to do something that was impossible to do, because I had already followed the instructions from the first guy. This whole experience burned over a day of my time. My web site and email were down for nearly 2 days. Mistakes happen. You can often judge a company on how they take care of problems they cause. JustHost failed miserably in every way. They were wrong, rude and slow.
472
Not happy I have been with them for 2 years. Until very recently, everything was fine but they decided to change the login procedure and its been a comnplete nightmare. Login keeps rejecting the password and as result i need to reset it if I want to acess the site. There seems to be a very serious flaw in their system which I reported to their customer service who happen to not recognise any personal details I provide and as a result any request of asssistance has been refused. Good job I only took on 6 month renewal and will be moving to another provider as soon as possible.
473
Cheap is Cheap If you're looking for a cheap deal you get what you paid for. The first year is cheap but no one points out the 7-day early renewal, and the price goes up for the second year. There's also no option to remove your credit card number from their billings panel. My account was suspended by accident, took them 2 hours to answer my emails. When I asked about cancellation and billing, took an hour to reply that they're forwarding me to another department and 4 hours after that to say no, they can't refund via the method I asked about. You can tell how hosts are when they deal with problems and this one? Deals with it very poorly.
474
FRAUD They have so many hidden fees that it will set your head spinning! Fraud exists at every turn. AVOID AT ALL COSTS. To make matters worse, the billing depart comunicates via email only. If you feel they stole your money, then there is no one to talk to, because they will ignore all of your emails.
475
Cheap Hosting ... and you get what you pay for. Stay away from this company at all costs. They are constantly down. They don't care about your business and income. They don't care if you have PPC going while they're doing for hours at a time. They don't inform you of downtime. They apologize a lot, but they don't change or offer recompense. Their tech support is a joke. They can almost NEVER solve the problem over the phone or chat and instead tell you that you have to submit a ticket. They won't do it for you. These people haven't the slightest understanding of what the word 'customer service' is. They allowed our website to get infected with viruses and blamed us, even though other sites on their servers were also hacked. This is a cheap hosting solution, which means you get cheap service and cheap product and cheap quality. You get what you pay for. Take my advice and stay far away from this company.
476
Pretty bad. I would stay away from justhost. Their customer service is horrid. It takes forever for a response, and when they do, they don't even answer your questions. Also, a few days ago they had a hard disk crash and I lost all 5GB of my website. They didn't offer any cash to me or anything, they just said too bad, because it says in our tos that it's not our fault if we destroy your website.
477
Worst experience you'll have Do not use this company. They actually took money from my bank account and when I tried to understand the charge, it took them months to get back to me. They have a totally absurd way of doing business and I will be transferring all of my business from them to another host in hte next month.
478
Please stay and youll understand Site is down daily. We have been experiencing terrible issues with justhost and are really un- happy with their service. Their are currently hosting my site until the end of this month when I move the site to a different hosting company because justhost is unable to keep the site up and running. Right now is Nov and I have been dealing with the site issues since July. They are still have not fix my problems. Really bad service, please stay away
479
Unknowledable, Rude, Billed me twice when I was cancelled! I cancelled in May because of their rude and unknowledable staff. I mean they must pickup tards right off the street, my grandma knows more about this stuff than they do. And when you tell them that they are wrong then the attitude comes out. So I cancelled. And they billed again. And I demanded a refund, snotty on the phone. No response from the online billign system, and the chat they take up the vast community of tards there. So again, I get a SECOND bill. No response from their online billing message system. So I called my merchant and got both the billing cycles repaid that they wrongly charged me. They are also blocked from my account. Do yourself a favor and choose anyone but these scammers (with the except of hostgator they are as bad lol)
480
JUST DONT USE THIS COMPANY THEY ARE A BUNCH OF SCAMMING, NO GOOD, LIARS! DO NOT USE JUST HOST!! THEY EVEN HAVE A COOKIE THEY STORE ON YOUR COMPUTER WHEN YOU BUY THEIR WEB HOSTING TO HIDE THEIR PHONE NUMBER FROM EXISTING CUSTOMERS - SO YOU DON'T PHONE THEM UP AND ASK QUESTIONS!!!
481
is a Scam I was a recent customer and may still be one against all attempts. is a horrible company quick to take your money with POOR service! They claim to have a âœmoney back Guaranteeâ, this is NOT true. Once you provide your credit card information, you will be continuously charged. You will have to go through repetitive emails/calls to attempt to get your money back/ cancel services. Itâs not as simple as claimed; emailing cancel@ will only prolong the process. I have been waiting to cancel my services and get my money back for WEEKS! I used their reseller program also, once I moved to the reseller server, all my pages were slower and I was hacked weekly. reseller servers are hubs for hackers. They DO NOT automatically register your domain privacy; only automatically charge your credit card. You will have to call/email them to activate. By that time your private information will already to available to the world. You might as well flush your money down the toilet.
482
never use Justhost Depends on my review, my site has been shut down due to serevrs error about 20 times per year. It is too bad when you may minness efforts to design your site and suddenly you lost your work. I dont advice anyone to use justhost. very bad servers.
483
scams especialy the privacy I have pay domain privacy with them but when I went to I could see all my details
484
Worst web hosting company I even seen Hi Sincerely, I will not advice this web hosting company to any of my friend or somebody I know. It is simply the worst web hosting company I know. They destroy two year of my work in a minute. Thanks
485
The server is down again !!!! I've been getting server downtime notifications all the time. I am sick and tired of it. I am moving all my sites to another hosting company. I am afraid to check my email nowsaday as I get too many downtime notification. I should not have to feel this way all the time. This is terrible.
486
just host the bad dream! just host is very bad hosting service. Servers downtime, and recently they have suspended my account ! they say my website is grown ! But my website is very small. I have only 10-20 view/per day! My website is offline. My account is suspended. And the support dont reply to my message and not give me back money!
487
AVOID!!! My site was hacked AGAIN!!! And yes, like the other review, they blamed me!!! I think the site building tools they give you easily let hackers take over your site, or JustHost has been hacked soo many times. My email accounts were taken over, and I never even set them up! JustHost is a fraud. They have NO customer support. Its one guy responding to one And if something does happen to your will NOT be able to help. It is up to you to keep a copy of AVOID JUSTHOST!!!
488
It is SCAM, not a host I were here less than 1 month until I realised that all 'good reviews' are just a lie. During this time I had my sites down, very slow speed, FTP could not even upload my files. I tried to speak with useless 'Support'. It was a stupid way to spend my time. After that 'less than 1 month' I tried to use their 'Money back', but it was a lie, again: their site claims two different things about 'full refund at any time' and 'refund only within 1 month'. Ok. I desided to move away and tried to download my current sites (1Gb) for 3 days! I even did not stopped for nights. The speed was awful. The last thing: there is NO refund. The most noble thing they offer is that they will not charge money (from your card/PayPal) for the next years. Up to date, there is more than 1 month I have been trying to refund my money for their useless staff. They claim that 'they sent a notification to their refund team'. I wasted my time, Google rating, money, left 8 opened tickets about their host.
489
DO NOT USE THESE PEOPLE UNDER NO CIRCUMSTANCSES USE THIS COMPANYlt; YOUR WEBSITE WILL GO DOWN AND YOU CANNOT GET TO THEM TO ASK THEM TO FIX IT EVEN WITH 24/7 PRIOTY
490
Just is Just Bad It all started out after 6 months, problems. I had a virus on my they said it was my yet they could not tell me the virus or sort it out for me. THey closed down a couple of my clients I thought i had this unlimited till in the small print it was pointed out that i did Mail issues. Virus I had a site pointing to sex they blamed yeah that makes sense, as i was the one This is very wrong and Just Host is very average
491
worst i've ever seen they just steal money - do not ever host anything with justhost.
492
Great hosting but awful customer support This hosting is amazing, especially considering the price. However, the customer support is horrible! I guess something's gotta give.
493
Dont even waste your time! They charge you almost 15 days before your account expires without even telling you and they charge you more than 125 of what you paid initially, and they dont even let you get into your account 2 days before your account expires so you cant download your content or databases or do anything with it!
494
JustSayNo Just Stay away,far away from JustHost unless you want to fight to login each time, wait for hours on the phone with REPEATED customer service calls and be treated with extreme rudeness. Not a good company, not a good experience. JustSayNo to JustHost.
495
JUstHost - bad business I signed up with JustHost 4 years ago and paid by credit card. Four days later my bank told me that there had been 'suspicious activity' on the card, and it was changed. Coincidence, obviously. After that I paid by PayPal On renewal, a year later, it seemed that a hacker had got my details and had bought 16 - Sixteen ! - different services, sites, transfers domains, etc JustHost tried to take the money from my old card - unsuccessfully. The hacker did no harm, deleted no files, left no malware, just bought a whole lot of stuff in my name. I make no accusations, but it was odd Every year on renewal there was a problem The false sites that had been bought were left on the billing system, despite my protests. No problem, I was told - they were shown as cancelled On renewal in 2011, I received messages warning me that one of these 'accounts' was unpaid, and my account would be suspended. Just a glitch, I was assured. I paid for my own account by but a few days later my account was suspended -- because this false account had not been paid ! What a mess. I've left them now for InMotion
496
What a scam I bought this hosting, and they were advertising it for $3 a month, I paid yearly and it initially cost $36 a year. The next year they charged me $120 for that year, and said that their prices had risen. They didn't inform me of this, and their website still says exactly the same price on it. Not only are they outright lying, but they lost all my data and backups, and their excuse for not keeping any backups themselves is they don't keep backups if your site is over 100GB.
497
Barefaced Hello, I DON'T RECOMMEND THIS COMPANY TO ANYBODY!!!! For the last 3 years I hosted my web presentation page and domain on JustHost. This year I paid attention on the current plans published on the web page and I discovered that I'm getting invoices for expensive plan which is not published any where(even not on their own web-page). After several chats with the support/billing/sales departments they told me that there is no option to switch to another cheaper plan if I want to renew my contract. Then I created a ticket in order to allow the domain transfer to another service provider, but since 5 days nothing happens and the support said that this is not their Just to illustrate better the situation - the current offer EUR for new sign-in and the usual price is EUR. I'm requested to pay per month without any explanation or I DON'T RECOMMEND THIS COMPANY TO ANYBODY!!!! Have a successful day!
498
is NOT for web developers Two of our sites were taken down for having too many files, just like other people's reviews. If you are a web developer, don't ever go with this company. They're servers also just crashed recently and I went to online chat to find out what was happening, and they told me, OH, you're a reseller, you have to submit a ticket now. OMG, seriously, I mean REALLY! I would have never gone with this company had I read these reviews (btw, I was with SuperGreenHosting and they were taken over fully by , this is NOT what I signed up for). Go some where else if you are serious about your clients and hosting sites.
499
Just Host Are Fab. Hi. I have been with them since August 2011 and have only great things to say about them. I am in the UK and paid Â117 for 5 years of hosting and since that time I have only experienced one server downtime for a few hours. I have used their technical support on several occassions and found them to be excellent. Only today I was trying to add functionality to my backup site when I messed up and couldn't log in. I called their technical support and they had a backup from 2 days ago and I asked them to restore just the area I needed to and within minutes of them confirming everything it was done whilst I was on the phone to them and everything was working again. This was at no cost to me. I would wholeheartedly recommend them and if you would like to see my site then it is My site is using my unique experiences to help others problem solve, challenge their way of thinking and the status quo in order 'be FREE be ALIVE be Truly HAPPY.' At time of writing it is ranked in the top 800k websites in the world a jump of over 26m places since launch in late August 2011! Happy New Year, Isaac Sarayiah
500
Worse mistake I have done in my career. I've been since 10 years in the website business. And yet Justhost has been the worse choice I have ever made on a hosting. Technical support are aggressive and throw 'legal' answers to protect themselves instead of trying to help you as customer. Chose just host and are yourself with patience and self control you will be left alone.
501
Good Reseller The features and space you get for the price you pay is fair and reasonable. Their uptime appears to be fast and my server load has yet to go passed 2, it's usually under 1. The site appears to load fast and all actions done on the server appear to go extremely fast. As for support, their not the fastest, but they do get the job done. Overall, I give them for their reseller hosting.
502
'Unlimited' means 'vaguely limited' to just disabled my account, saying excessive server load. This disabled access to all my sites, all my email, and all my family's email accounts. I could not submit a support ticket with my account suspended. I had to spend 3 hours on the phone with them, since I didn't know my 'client id'. (couldn't get to my email, remember?). NOT RECOMMENDED. They could choose to block (or throttle) web services in this situation, but that's beyond their technical ability.
503
Avoid Justhost - too much downtime Based on the feedback provided earlier on this site and other Top 10 hosting sites, I decided to become a reseller with Justhost in August 2011. Initially, their service was very good, their 'chat' feature where by you can discuss your problems immediately with a customer service agent was very good. Their server was down once in October and November. However, I am very disappointed with their service now. Their server has been down 6 days out of the week. It is still down as I write. They have removed the online chat feature. Also, they had not mentioned anywhere on their website that they were rebuilding the RAID servers or when the servers were coming back online. It is only after I write to them repeatedly that I get a response and on average after about 3-4 hours later. I have some very angry customers and I am disappointed with their service. Obviously I am going to take my business with some other hosting company next year Lucky I host my company's website with another company!
504
So This company is just awful. Do not host with them. They have automated customer service that never accomplishes anything and their servers are ALWAYS down.
505
Dishonest To avoid. I paid an hosting and transfer domain, they did not transfer my domain and I lost my domain
506
Worst. Tech. Support. Ever. Not terrible in other fields, but this company needs to clean house on its tech support team or record calls for quality assurance because there is no quality whatsoever. It took them forever to figure out what the problem was and everyone I spoke to was rude, short fused, and condescending. Wishing I had signed up with another company.
507
Justhost - dangerous company!!!! My website designer set me up with hosting by Justhost. He was an idiot! Don't ever use this company if you rely on your website for any part of your business or personal income! There's down time almost every week - site and email. Whenever I raise a ticket with them, they wait until it's back up and then email with a screen shot (sometimes days later). Technical support are incompetent and rude - an unreliable service. They also took a payment from my credit card to renew my SSL certificate, and then didn't bother to renew the certificate on the site. They didn't care about this and left me without SSL over the Christmas period. Then they managed to self certify, so it came up as untrustworthy, they still haven't got this right. Luckily they don't have my domain name so I can move everything to proper dedicated hosting soon - once I have a new website from a proper designer.
508
Just awfull terrible service, 3 days in a month with no service at all, support that dont care aboout this, double charged me numerous times in the 9 months of use and do not give back simply keep it for the next month!
509
Learn from my Mistake I have had my site with JustHost for about 2 years. At first it seemed good with my new site, but now that the site has gained a lot of traffic, it really sucks. The site goes down at least once a day now for 10-30 minutes. When the site goes down, I can never submit a support ticket either. I just reply to the email from an old request to get them. The always tell me it is my fault. The most common excuse is 'Your database needs to be repaired, it is overloading our server' I do have to say that they usually reply quickly, but I even had one tech just tell me, 'I don't know why your site is down' The longer my site keeps going like this, the more customers I will lose.
510
Website Down For 3 Days If you don't mind your website being down for 3 days where you can't work and all your customers see an error then use them! They have been saying there were corrupted files and they were clearing it out and then the story now has changed to they are moving me to another server, they can never give me a proper time when it will be fixed they just keep saying 24 more hours, well even 1 day was long enough but 3 days and counting? hmmm. unacceptable. very disappointed. one thing i will say however is they answer the phone when you call if that means anything when your website is down for this AND they DO NOT offer anything for their customers who are going through this its just your tough luck if your a customer.
511
Do not use if you want something for long and serious I had a classifieds website with them for about a year (unlimited storage and bandwidth), it was ok at the beginning, as there was not much info and volumes on my site. As time goes by, my site got more and more taffic and is about to generate some cash flow, I suddenly got an email that my account was suspended, the reason was that my site was using a lot of the resources. My site is still down, and I am still trying to get hold onto someone who can resolve the issue, and wanted to transfer my site out. However, no one answers. Lesson learned, never using a none-reputable service if you want something serious!
512
Mixed Bag I signed up to JustHost as they came 2nd in a review of best hosting companies on another site. The price was very cheap. However, there are some issues.

1. If you want to host more than one domain with them, and use their free domain name registration offer, then you have to have separate accounts and log ins, one for each domain. to get one account you have to pay for the 2nd, 3rd, 4th domain registration etc.

2. Transferring my domains to them was a pain. If you have sent them the release code, they insist that you sign an on line form to accept the domain, a link in an obscurely worded email. Also they insist that you reply to a message with nothing in the body - however when you reply, it bounces back from their main support email address support@ - and did on numerous occasions, for each domain I transferred. Eventually it did get through without bouncing! This was a warning sign that I should have heeded! I asked their tech support about it and they ignored that particular question.

3. Email certificate - for each domain, my Apple Mail client kept rejecting their mail certificate - never had this problem with any other host. I had to click to always ignore the discrepency in Mail.

4. Emails never arriving. Their cheapest package does not include dedicated IP, so apparently my outgoing email is sharing an IP with known spammers, so the recipients often don't deliver the messages - but with no warning or notice. With some recipients, 50 of my messages weren't being delivered. I would never know which and would have to forward and forward and still some didn't get through. To get secure IP I was told after having complained about this problem for months and not being given a straight answer, would cost me another $20 a year for each domain. Not so cheap now. If I had known this at the start I would have gone elsewhere.

5. Quite a few times my incoming POP emails stopped arriving as there was an error on their POP server. Had to use webmail or another account to communicate with them. They fixed it after an hour or two each time, but it happened every week or so for a few months. Very annoying.

6. Email client settings - as I had the same domain hosting package with them for 2 different domains, I expected the email client settings to be the same. Wrong! They didn't work and I had to email support numerous times to tweak them and they ended up really messy with obscure server names and not the expected server names which would have made it cleaner to use. No other host had such nasty settings. I set up email accounts for family members and had a nightmare getting them to work on their email clients.

7. As with cheap hosts, their GUI web interface for editing the domain is horrible, full of adverts and totally cluttered. It is however the worst I've seen of any host. However, it does work!

Other than that, their customer services have been reasonable and addressed most issues I've presented to them with (besides the above). They are rather bad with email problems though.

I would not use them again however!!
513
James Rosenberger JH hosts my site about half the time. It is up, then, it's down for overloading or some other reason. At any rate, the bills are paid, but, the site operators don't seem to have a handle on how important it is for business people to have their sites up and running all the time. Enough with the excuses, JH. Get your anatomy in gear and offer the service for which you charge.
514
Don't go there My company has an account with justhost for about a year now. We had a major issue a while back with server downtime and they kept telling me they were trying to resolve the issue. Then after some time without any change, I demanded they move me to a better server or cancel my account. So we got on a better server and things have been working well since. BUT!!!!!! This Friday, to my horror, I discovered that justhost was running an old backup of my site exactly the way it appeared in May 2011 (as we provide up-to-date news and market intelligence, this is a serious problem. So I wrote justhost and guess what? They told me to clear my browsers cache. This has nothing to do with the issue at all. So I decided to buy priority support for $20 to get better and faster service. Then they get back to me and tell me that the server I was on had gone bad so they moved my site to a different server. They had used an old backup of my site and put it on a different server without even telling me!!!!!!!!! I'm furious. But it doesn't stop here. I can't access either the online control panel nor can I get FTP access to the server to update my site with the newest data. I wrote justhost and complained about this to their priority support and I got an answer (not 30 minutes as promised but an hour but still ok with me). They just gave me a standard reply saying they had forwarded my mail to the 'appropriate' department. And that department is not getting back to me. I wrote priority support and complained and they give me exactly the same standard reply as before saying they have forwarded my request to the 'appropriate' department. So I pay extra money for better service and they feed me with standard replies at a time when I desperately need to resolve the problems we have with our site. We have just sold advertising (banners etc.) for our site and desperately need to get the site up and running and then we have this hosting provider not doing anything about it and sending us standard email replies. We are now going to move our site to another hosting provider. This is just completely unacceptable. Because of my experience, I recommend you stay far far away from justhost.
515
Everything costs extra. I signed up with this company a couple of years ago. Everything has been somewhat ok. I don't like that you can't have more than one SSL per account. I had 2 eCommerce sites at the time, and only one could have SSL, which I had paid for, really upsetting. When I cancelled the main domain name, I needed another to take it's place as the main domain. As of right now I can not ftp anything up from my computer, I have to upload through cpanel, due to main domain name no longer active. They were going to charge me $ to change the main domain name. Searched around and I can actually get better service at a cheaper price.
516
Awesome hosting company. I have been with juthost from previous 2 years, the technical support is 10/10. and features are also good and user plans are best and affordable.
517
Avoid them like the plague I used to be a real fan of this company about two years ago and being a graphic designer have used them for over 14 of my clients websites. The past 8 months have been abysmal, lack of contact - randomly billing and renewing my contract when I've clearly stated not to. Site speed is I could go on and on but simply do not have the time or energy. I am now switching to Hostgater as many of my contacts have said great things about them. Shaun Preece
518
Poor Reliability Have been with this company for a few months now. About once a week the website goes dark for a short time but comes back up in 5-10 minutes. About every two weeks I need to call them to tell them the website is dark. They refuse to move my account to another server. They refuse to offer anything more than 'call us when you notice the server is down'. I only stick with them because of the effort involved in changing services. But that is about to change. This company has a poor reliability - response - customer service. The only suggestion I can offer is DONT SIGN UP.
519
The worst hosting provider, I've ever dealt with. I was sent to Just host against my will by supergreenhosting. So, the interface looked the same but wow, different service. They outsource their domain registry to PipeDNS and then decided to add domain registry to their hosting panel. Two registery services on one panel. Kinda weird but, I was like they must have reasons. So, I registered a third domain after going thru pipeDNS whom they instructed me to register with. Well, its a week later 5 customer service people two credit card transactions, and no product. I was sent to just hosting billing whom doesn't have the invoice, logged in, was redirected to another billing service thru supergreenhosting to see that I wasn't charged. Shell game. I suggested that it be resolved or they will lose my business and they sent me a cancelation notice. A week to register a domain. Would you enter in your passwords with 2 different providers without being consulted on the switch. Big thumbs down on this one. Now, waiting a month for the statement with the hopes my identity wasn't taken. Talked on the phone with justhost this morning and they couldn't do anything nor had any means of resolution because too many companies were involved. They should be shut down.
520
JustHost and PipeDNS The trickiest part of moving from one host to another is the transfer of domain from one registrar to another. It shouldn't be necessary to change registrars - it is enough to point the DNS at your new host However, JustHost registers with PipeDNS, and PipeDNS is - JustHost. So you have to change Changing involves the cooperation of the old host, who has to request that your domain is unlocked and get an authorisation key for the move. I had problems with my second domain - JustHost did not respond to my request. They had closed down my access to CPanel, and I could not raise a ticket in the usual way. They ignored my email The real registrar is eNom, who have a procedure for reporting 'unresponsive resellers'. But at the end of the day it is eNom who can twist JustHost's arm. (admin - what about a review section on eNom ?)
521
horrible service I hold an account with and I wanted to renew my account. For the last 3 days I called them and emailed them with no luck. They transferred me to billings, renewals, technical team and back finding different excuses to delay the process and force me to pay an outrageous renewal invoice. Once they get you in the loop, they ask for some unconsiderable renewal prices and are terribly unhelpful on the phone. If you want to talk to a supervisor, they are not available. I have never experienced such a bad customer service. I would rather find a different domain and host provider than stay with them.
522
Stay away! Do NOT use JustHost. Their service has been the worst i've ever seen from a host; we are experiencing downtimes at least once a day, when contacting the support about this I was told 'If you are not happy with our service, you may cancel it', no compensation was offered. Would not reccommend to anyone. Cheap hosting = cheap service.
523
Worse Business Ethics I have ever seen This host both canceled and deleted my account after a simple billing error. There chargeback department promised to get back to me, and of course, never did. I had to go to the Attorney General in Massachusetts since they are owned or managed by the Endurance International Group. Having won a national writing award, and now having 15 months of my work erased and malciously deleted after suspension shows the character of this company. Their Terms of Service are unforceable since it is an unconscionable contract. People who are serious about joining a class action lawsuit contact me at screenlegal9@
524
Stay away from that hosting It is one of the worst hosts I ever used. Stay away and don't spend your money. Their servers stop working lots of times. For 2 weeks the server where my sites are installed, stopped 5 times.
525
Emails continue to be rejected from Justhost SMTP servers. Justhost has a serious problem you should know about. JustHostSMTP servers continue to get blacklisted and as a result emails are rejected due to 554 errors. I have been fighting this for 4 weeks, and had a similar problem last year. The tech support staff told me to purchase a dedicated IP address and that this problem would go away. I did that and guess what, the problem is still happening. I have also requested that they move my domain to an SMTP server that has a good reputation. This has not happened. If it is important that your emails get through to your customers, avoid
526
Quality is declining Been with them for over 2 years and their customer service has really been going down hill. There seems to be a newer system in place for the customer support interface, and it hardly works half the time. Price and features are if you can get to them.
527
JUNK-HOST IS MORE LIKE IT WORST EXPERIENCE OF MY LIFE IN 30 YEARS OF BUSINESS I am cancelling my account due to the incompetence of the technical support staff, the almost weekly issue with problems, and the sheer lack of knowledge on your product. In 30 years of business i have never come across such a disorganized company, you are absolutely hopeless at getting anything resolved, everything just lingers on and on and gets worse daily. I do not think you have actually achieved in sorting one single issue with my problems. i have had the worst experience of dealing with justhost that anyone could possibly want, My new hosting company is far superior to yourselves and i only wish i had found them first before your company. For a really far superior company to junkhost try WEBHOSTINGUK. what a difference. I feel it is now my duty to inform as many people as i possibly can what a shower of unprofessional people you are and try to save as many people as i can from the nightmare service that justhost supplies,
528
poor reliability and communication The service has potential to be excellent but we've only been a customer for 3 months and have already had 2 significant outages

1st time they decided to do an OS upgrade DURING BUSINESS HOURS (Eastern Standard Time -5). When I first asked why I hadn't been notified of it the answer was 'we don't offer prior notification'. When I questioned the timing of the upgrade (business hours as they are also based (-7 I believe)) they simply said 'that's how we do it'

2nd time they got hit with DDoS and didn't tell us until our second inquiry which was almost 24hours after it started

What we like is that we're not hosting our own server anymore and JustHost offers the ability to execute cron jobs on basic hosting accounts, no need for a dedicated server

We also have problems with SSL, they limit file sizes to 150kB when using shared SSL but they don't tell you this either until your stuff doesn't work and you try to find out why.
529
Three years of satisfaction - Value No site is perfect, but I've had 3 exceptionally good years with justhost. It has been a robust site with little if any down time and best of all it is much cheaper than many of the equivalent sites so my high rating is after analyzing for value for the buck.
530
Be advised! Account SUSPENDED / NO Support STAY AWAY!!! Low up-time, slow ftp and web access, no (auto)notification system, no basic protection system, hacked twice last year because of their PHP exploits 'facilities' and, finally, my hosting account suddenly deactivated - reason: 'listed on spamhaus blacklist'!? Jesus! I'm a musician, singer, composer ... not a 'spammer'! No answer from the morons called 'Terms of Service' Department! STAY AWAY!!!
531
JUSTHOST NOT RECOMMENDED!! i paid for a whole year of hosting with justhost, after my site was shut down twice without prior notice i decided to cancel my account and ask for a refund for the remainin 8 months i had and i only got as refund for that many months. Rip off!!!
532
should be named Just Bost Terrible customer service with the logic of a door knob! Outrageous terms of service which is pre-checked when you sign up so you don't even get a chance to check that you've read it. Frequent down time, sometimes for hours. Cancelled my service and got shafted for the balance of refund. You have been warned. Keep
533
POOR Customer Service During OUTAGE! Outage this morning due to 'planned upgrade' this weekend. No notification system in place to let their customers know there could be an outage. No information regarding how long the outage will be once there is one. No redundancies on servers (scary). No compensation or any type of help can be given to customers even though this outage is unexpected (and could equate to loss of business). I would suggest that everyone stay away from this hosting company (and we are researching better options).
534
Beaware of sudden server outages of upto 8 hours. Overall a good hosting provider, however they just take a server down without really e-mailing about it to the contact address. Also downtimes are too long - 8 hours and offer no redundancy. This was a surprise to me. If you need very reliable hosting provider, go somewhere else.
535
KEEP WELL AWAY FROM THESE RIPOFFS IF YOU WANT A BE RIPPED OFF THEN GO WITH THIS COMPANY .IF NOT STAY WELL AWAY FOR THEM. THESE TWO ARE THE SAME COMPANY
536
DO NOT LET THESE SCAMMERS RIP YOU OFF. IF YOU WANT RIPPING OFF THEN GO WITH THIS COMPANY, THEY PROMICE THIS AND THAT AND CANT KEEP TO THER WORKS THEY WILL JUST TELL YOU LIES AFTER LIES KEEP WELL CLEAR
537
Nightmare Navigating the Site to Transfer On their site, I spent a half hour searching for how to get an EPP transfer code. I finally ended up calling Tech support. After asking where on the site do I start the EPP transfer process, he 'Well, there have been a lot of ' I say, 'So that means everyone who wants to transfer OUT of JustHost has to call?' Tech guy says, 'Yes, that is one way.' Then he goes on to say, 'You need to email transfers@ and note the domain you want to transfer.' So, I did that. Eight hours later, I'm still waiting. BTW, they auto billed me on my American Express card for $300 dollars two times in a row for an 'upgrade' that I didn't authorize. AmEx caught it both times, didn't pay it, then called me about it asking about fraudulent activity on my card. Because of JustHost, I ended up shutting down my AmEx account and starting anew.
538
This is not the web host/resell service you are looking for. Customer service is horrendous. I have moved to a different provider. I still have support tickets that are over two months old that cs has responded to but not followed through with. The ticket system is flawed. I moved all of my domains from this provider. Due to ineptness by cs, I still can not log in to the main justhost site because my couple month password issue still hasn't been resolved. Luckily, I can still access cpanel and WHM. Good luck if you are stuck with justhost.
539
Justhost Hacked I always thought that Justhost were a pretty simple yet good host but until I had all of my sites hacked. It didn't matter if it was Joomla, Wordpress or just an empty directory with an under construction html file as the was replaced in the root of each and every site I had. I would have normally put this down to a one off but the shocking thing is that the hacks on Justhost seem to date back as far as 2008 and it's still happening. I will have to think twice before renewing my account with them and I would not recommend them to anyone know. I gave five stars for price as they are very but obviously the price to pay for this is security.
540
Junk host is a more appropriate title I spent my money and I took my chances, I regret ever doing it. I was on line with email support monthly, the site would just drop my site for no apparent reason and tell me that the bill wasn't paid or that I had no authorization. I had many problems that occurred in the evening, no support from America, just from Russia, they were always unsympathetic, never had them fix anything for me, was always locked out until the next day. They would not let me take my credit card off the site, saying they needed it for billing and for 'legal' purposes. I had to cancel my card and get another to replace it so I could cancel my account. STAY AWAY FROM JUST HOST, they are JUNK HOST!
541
Just Host Pathetic Service Just Host suspended my 'unlimited account' without any notice or chance to fix issues that does not comply with their terms of service. They are now saying that my site is using too many resources and that I have to leave them as a hosting company. They then redirected me to a page that had dedicated hosting, but its 50 dollars a month more than if you go directly to the same hosting company as far as I can tell. The supprt guys are rude and close the live chat window on me, the terms department is only open sometimes and has a 3 hour delay. I would suggest using another company. I have been a cleint for over 3 years and to do this now is just crazy.
542
Stay Away Please Using JustHost for quite sometime. When I signed up their servers were fast and good. After sometime I found that my wordpress blogs were taking too much time to load and my emails weren't being received by my friends. Then someone hacked my account and put a malicious folder on my space and I reported it the instant I saw it but they didn't even responded. Then I again submitted a ticket and they replied after three days saying that their logs show that the last time that folder was accessed it was from my IP. Morons thats the reason I know it was there because I saw it and of course I used my machine to log in so my IP. I asked them for refund and now they are sending me automated emails saying that they have forwarded my request to appropriate department but so far they haven't refunded anything. I strongly advise everyone to stay away. They should be rated negative.
543
Justhost SUSPENDED my account with no reason! Stay away from this hosting unless you are always ready to get SUSPENDED anytime without any information and explanation. No solution or whatsoever. They keep you waiting and waiting. I'm moving all my businesses as far as I can from this hosting.
544
Don't host with just host They try to lock you in. When my domain name expired, I tried to switch to a just domain name plan, which has been a terrible experience. They don't let you park your domain somewhere else, so my site's been down for a few weeks pending transfer to someone better. I would not recommend using this provider!
545
Just Stay away from these Guyes They are just amazing, they can do any thing with you after getting their service. They can charge your credit card without am Email, They can not reply you ticket, and even then can suspend your account without any prior notice.
546
Run Away! I own hundreds of sites and host some more for my clients. For some reason, I had the stupid idea to sign up with those people (can't call them a hosting company) and host a couple of sites on their servers. That was the worst decision I could ever have made and the worst two weeks of hosting I have ever had. As everybody else said: servers going down, no reliable tech support, canned answers, rude answers, you name it, if it's bad they do it. Don't even stay away from them, run away, as fast as you can! PS: I chose a 1 star rating because it's the lowest. Would have chosen -10 if it had been a choice!
547
Thank GOD I dropped them This place offers next to no technical support. Resellers are expected to rely on ticket systems and the average response time is 19 hours. My reseller IP address got blacklisted several times over royally screwing my customers from using email. Their staff is rude and unresponsive, and when you finally get an answer to your ticket it's a generic response that is not useful and then you have to wait another day to get a response.
548
Pricing is misleading Don't leave your credit card on file with this company. If you sign up for the 12 month plan, $ - ($ every 12 months). After almost a year you will be sent a bill for $ 7 days before your anniversary saying they will bill this to your card 7 days before your anniversary date, and then bill you the same day, basically before you even read the email. Then when you contact billing they will tell you it was a promotional rate, though it clearly states on their website, every 12 months. Also they threaten to bill you $70 if you try a charge back on your credit card.
549
good untill something goes wrong Spent three weeks trying to resolve issues and when I finally got to to someone intelligible I was advised their was nothing that could be done because my backup was done yesterday and they don't have any others.
550
not there when it counts All of a sudden, everything went down, all my sites, and all was there is the just host adds (placeholders). Couldn't even login to my cpanel and see what's going on. When i called tech support the first time, they logged a ticket and said it would take time, no progress after few hours so called back about 10 hours later, they said they need an admin team and won't come in to work for a couple of hours, as soon as they come in they will fix it, they said it's a simple fix but needs someone from admin team. About 4-5 hours later, saw that the just host placeholders are gone and now there are empty directories for all my sites. Waited a few more hours and then called for updates, they said they are still working on restoring and it's taking some time, not estimate when they will finish. Later after a few more hours with no progress, i called back and that time, the tech said well fixing the issue was all they plan to do and no restore was going to take place, the claimed they have tried and there was an error, they would not disclose what went wrong and why am i getting different information. When i asked for a supervisor or manager, they said the only way to talk to anyone was to log a ticket???? still back and forth, thought i'd share.
551
would not recomend to any one If you join this company you will have a lot of problems likr you websites going on and of line all the time . would stay
552
Avoid this company at all costs We been using for the last 2 years. suddenly my site got suspended because they claim that we are 'utilizing an excessive amount of system resources'. OK, so our traffic is getting bigger which is a normal trend in the online world. So you would expect that they would send an email and tell you have 24 Hours to move your site to a dedicated server. NO, THEY SUSPENDED OUR SITE!!! I IMMEDIATELY opened a ticket and called them over 5 times in the last 24 hours, and this is the answer i keep getting, WE ARE SORRY BUT THE DEPT THAT HANDLE THESE ISSUES CANNOT BE REACHED BY PHONE, AND THE SUPPORT TEAM THAT ANSWERS THE PHONE, DON'T HAVE ANY CONTACT WITH THEM. WOW!!! I have since sent emails , called open a ticket and NOT ONE SINGLE WORK FROM MYSTERIES CAVE OPERATING DEPT. Even when I made it clear we will do whatever it takes to get the site back up even if we had to pay x10 more for a dedicated server, money is not an issue. Can you imagine your site going down, and you can't do anything about. well that's for you. Never Again!
553
Good luck if you want to close your account. When you want to close your account, you will see how difficult to remove your credit card from their system. I was automatically billed when I closed my web hosting account. When you called their customer service number, you are intentionally put on hold for a long time and refuse to credit the account. Be aware. This is definitely not a company you would like to do business with.
554
STAY AWAY I had a couple thousand dollars and 100 hours of my own work invested in two websites that I hosted with them, along with thousands of critical work related emails. They upgraded the hosting server that my account was on and transferred the wrong files when they switched out the hard drives and all of my data was wiped. They then threw out the old hard drives so all of my work was gone. STAY AWAY FROM THIS HOST. STAY AS FAR AWAY AS YOU CAN.
555
they are awful They are awful, I had so many problems with JUSTHOST My reseller account was down for one week. we lost many customers. Starting with yesterday afternoon our account was down at least 20 times (almost every single hour is going down for around 15 minutes). They are the worst and very unprofessional. One star in my review is too much!!!!
556
Don't put a $ in JustHost After more than two years into a four year service contract, they decided to unassign/shutdown our domain name, due to a technical billing error last year - changed domain name. We paid $ at time of the name change, with an email confirming it. But, JustHost service team did not deactivate the old domain name, this keeping both assigned, and only the new one active. Not being aware of this, they decided to start charging an addition $ per year to keep the second domain name assigned. I thought, his was simple misunderstanding, and could be easily cleared up with a phone call to their billing team. After over one hour on the phone, explaining their mistake to three different service mangers, they still expected me to pay for their mistake. Customer service mgr would perfer to loose business than correct the billing error. Not customer focused! Don't sign up for JustHost! They are looking for every opportunity to get more $ out of their clients.
557
A terrible experience, steer clear Horrible technical support, takes weeks to get a response. Rued representatives. Several billing errors. You are better off taking your business elsewhere.
558
Worst web host ever. EVER. I've had many problems with this hosting service since I started, and had a 2 year contract. First, their customer service, billing service, and tech support are HORRIBLE. Even if you know what you're doing. Second, they will suspend your site for using much CPU power at all, despite the fact that other hosts simply have better servers, so this isn't a problem. You pay for their bad tech. Third, and this is the kicker, they actually REFUNDED my renewal (I felt, stupidly, that it was worth paying a little less, since they offered me a renewal at the same initial offer price) after 'not being able' to process it (twice, both times following their directions, with different methods), and then tripled the cost. Turns out they just issued an incorrect renewal, and didn't want to allow me to renew at that price. No admission that that was the case, that they did anything wrong, etc. By far the WORST service and WORST company I have ever worked with, in any sort of way.
559
JustHost, the worst hosting service that I ever hired today To begin with they take up more than a day to answer a ticket and if you want a faster customer service you have to pay for it! System is poorly installed and configured and slow. I even had trouble with serious bad blocks on server for almost a week! 5 times suspended my account saying I had used up system resources permitted. IN NO ANY TIMES they made any advance warning that there was a problem. To complicate do not have the option to observe the use of server resources in real time as in good hosting services. Finally on April 16 they canceled my account out of nowhere without warning saying it had extrapolated the memory usage on the server. The same sites and scripts ran on the server MORE THAN 3 MONTHS without change! How can a sudden the same scripts now to cause excessive memory usage??? And for they I'm always the culprit! If you do not want to have a headache with lousy service disrespect lack of attention and not take damage DO NOT USE THE SERVICES OF JUSTHOST!
560
Tech support blows chunks Watch out for price gouging on renewals. No SSH unless you pay extra. Tech support handled by people who are less than competent and for whom english is obviously not a first (and barely a second) language. I will be finding a new provider.
561
Can't wait to dump these guys Was using justhost for about 10 months, things were going fine. But recently I've become so frustrated that I need to leave this hosting service. They continually shut your site down with no warning. Whether it be their automatic payment malfunctions or they find 'suspicious files'.... this happens constantly and you find yourself on the phone or awaiting hours upon hours. Bottom line, my site was continually down and had to wait for them to respond and it was almost always a mistake they had made. Bad Business
562
WORST EVER! We paid extra for daily backup and when our site got hacked, JUSTHOST told us that we didn't paid for the daily backup and they were unable to provide us with a backup. We had a lot of work and expenses to restore the website and JUSTHOST never refunded any money. In fact, we have been overcharged twice for the daily backup which never works. After that incident we contacted JUSTHOST several time and over the phone always got different answers, the tickets that we submitted never got answered. Simply the worst ever!
563
Deteriorating I've coming to the end of my 3-year subscription and will not renew. Their customer support has always been poor but at least the site was rarely down and access was quick. Now, it's down several times a week and slow at other times. When I emailed customer service, they simply replied that they had no server issues on record and that I should optimize the site to prevent delays. I'm just running a Wordpress site and keep both Wordpress and its plugins updated, so there's not a lot here to optimize.
564
Good value, terrible service. I guess you get what you pay 4 I have never seen a company that is so unwilling to help their resellers with their product. There have been software holes in the products they license to us and we continually are hacked. They refuse to help. If you contact their customer service with a down or emergency situation, their sla is 24 hours, but more like 1-2 weeks. There is no sense of urgency. If you are looking for a service to resell, look elsewhere.
565
Don't host a business site Very unprofessional. My site was disactivated without any notice. Apparently they say somebody has submitted a copiright issue, but they don't give you details, they don't investigate, they don't contact you beforeahead. They just fire you site. After 4 days, nobody has still been able to give me any details, apart from the subject 'fakeoakleysunglasses' while we sell holiday rental apartments and have no third party add on site. This says it all. They still keep passing the issue from one operator to the other, keeping my site down. After 4 days a new operator askes me for the account passoword to validate I'm the owner of the site when I already provided this in the firts reaply. If you are running a business site keep away.
566
Worst Customer Service in the World I've had the worst experience with justhost after switching from Media Temple. Justhost changed it's name from clearhost, and then has a handful of other services they choose to run as separate companies when they are really just justhost, which makes it impossible to deal with support when there are 3 or 4 companies within the same entity you deal with. The hosting control panel is even a mess, with cross-linking and referrals to links through support that don't exist in the control panel. I have been dealing with support for 5 months now, and instead of support they will just send you copied and pasted FAQs, when the problems are on their end obviously this doesn't help much. My servers have also been down for days at a time, which makes me look terrific when I am transferring back and forth from Microsoft for work. Justhost is one of the cheapest service providers, but they illegally charge you more for services that were supposed to be included with your purchase.
567
Not very impressed Signed up, only to see bad performance early on. Was told for extra money, I could move my sites to a better server. Next, saw my sites throw consistent 500 errors in the middle of the night, yet JustHost would not help investigate and claimed innocence. Lastly, my add-on domains, related FTP accounts and databases went missing for no apparent reason. The sites still worked, but the actual site folders were moved without any indication to me. Moreover, when I called to asked what happened, I was immediately met with 'Uh, do you want us to restore?'. Um, not yet! I was shocked that there was zero desire to figure out what was going on. Next, I was informed that justhost was purchased by bluehost, and that things would be better in November 2012 (7 MONTHS FROM NOW). I was basically told to put in a support ticket (done over two hours ago) and that someone somewhere sometime would get back to me (so far nothing). BRUTAL!!!!
568
Just Host Has It all I have been using for years now. It has the best rates. You can not beat the service team. I am web designer and I recommend Justhost to all my clients. They give you unlimited bandwidth and FTP storage space. What else could you ask for.
569
Shady billing practices After 1 year pre-paid subscription was up, I received renewal billing statement. I promptly responded with, 'Please do NOT renew. Thank you.' Apparently to them, that can be interpreted as, 'Let's discuss', and they charged my card anyway. Avoid.
570
Not for business Have domain parked there - occasionally load a Joomla or Drupal template and play around a bit. Suddenly notified my account was terminated for SPAM. That was it - no warning, no call or email to me asking what if anything is happening - they just pushed a button and poof - no websites. I called the number provided on their email and was told to respond to the email. I responded to their support@ over 3 times in the last few weeks and have yet to get a reply. I absolutely was not spamming or had anything on my domains that could be considered offensive or anything. Now I need to drop another $100 to host elsewhere. f you have a business that relies on your web presence DO NOT use this company.
571
Poor support Permissions off after FTPing a file. Support insisted it was a scripting problem. Told me 'We do not support scripts' and terminated the call. Copied a site that has been running on Justhost for two years to a new domain. Cron did not work on new domain. Support dismissed me with 'We do not support cron, consult your systems administrator'. You get what you pay for.
572
not great - just poor one of my sites is hosted with its slow sometimes could not load the site at (you will notice rapid fall down on your seo results) - on live chat support person keeps saying 'we are sorry, but we don't know what can be the issue' HUH? I am technical person who works with servers every day and if I know what it is and they don't - what a rubbish they are? I am moving my site to my another vps justhost is cheap and 'unlimited'! yeas they are but on poorly managed shared servers, which means if someone who have site hosted on same server and I mean bigger site than you and bigger traffic than you, your site will become horribly slow or even unreachable! But they are cheep and one tells you details so there you go.
573
Extremely misleading Told them the domain name that I wanted and they said it was included free with the package that I was buying. After signing up, I went to register the domain name and found out it costs extra because it was '.' and they didn't offer this domain name for free. They clearly told me when signing up that the exact domain name I wanted was included for free with the package but it actually costed extra. Got a full refund, but was a total waste of time and very misleading.
574
The Worst hosting ever The worst hosting ever. They said Unlimited GB's of Space and unlimited bandwidth but it's absolutely not true. They have deactivated my account suddenly without contact me before causing me a lot of problem. I've lost a lot of customer after this. Move to another hosting as fast as you can
575
Uptime a problem I have two hosting accounts with them (needed to keep business separate) one account over 1 year. Up-Time has been a real problem as well as e-mail blocking. As of now the site and e-mail has been down for over 3 hrs! Tech support says 'oh well, they are doing maintenance'! At 9:30AM? This has been a recurring issue over the last 4 - 6 months. Seems like the sale to Bluehost may be part of the issue? Anyway if you need reasonable up-time for your site or e-mail, avoid this host!
576
Avoid this company This company is going through so after 3 years with them I have to say see ya wouldn't wanna be ya.
577
Pathetic service Please don't host your website on The server goes down abruptly in the middle of the week and their customer service is pathetic.
578
Doesnt Want to Help ok so to put this niceley i have been hosting with them for almost a year and before i was with TMD and they were way better i have no idea y i had swaped to such a crap host where no one will help you even the sites down for hours at a time and no help what so ever will be transfusing over to new host on friday i hope they justhost doesnt ban my account due to the transfer of 6 domains out of there hands
579
Poor Uptime Way too much downtime here. Server is only averaging 92 uptime, and after being down 24 hours, we will be switching to a new host once we retrieve our emails.
580
Not worth the break in price. I was fairly happy with JustHost for a couple of years, but recently I have been very disappointed. They have changed domain hosting services, making it impossible to do anything other than change your basic contact information without contacting them. They do not give you EPP access and contacting them is becoming more and more difficult. They're cheap, but you only get as much as you pay for with
581
Terrible experience with JustHost The interface is terrible. it is so difficult to use , the uploading is not automatic, you need to transfer the files yourself to a certain directory. i am a newbie, not recommended for people who are not technically inclined. the chat support is very bad and sensitive.
582
Stay away: bad servers, unlimited but limited files Bad servers, I struggled for months with server down, dozen of tickets sent but no actual solution given. Culminated with hard-disk failure and a few database corrupted. They are saying account is unlimited but they have a limitation of 50000 files (inodes).
583
horrible service my website is down 2 days,still not working Horrible service my website is down 2 days,still not working and they have no idea when will start working . Unacceptable .
584
Run away, FAST!!! I have had my share of many bad hosting companies. I have a resellers account through these idoits. I have had problem after problem. Their system never set my account up properly. Many problems adding new domain names and accounts. I've had them do updates and break my stuff. Features changed around. Been overcharged. And loose my data a few times now. Not only that all my sites were hacked at the same time with malware added. All within a rapid timeframe of a few minutes leading me to beleove this was a internal data breach. They deny that it was them or that they lost my data. The speed my data was changed and deleted was way too fast to be externally. I have no proof that it was them, so I wont say it was them. But the quick deny of them saying it wasnt them out of the blue and the the time stamps and quickness of files being changed and deleated doesnt add up. I have my reasons so suspect it was a inside attack, but like I said I cant prove this and nor am I going to say it was. But I will say this, aside that andd with every other problem, Im done with these people. They did loose my data once before in their server move, and now I have my data gone again in the matter of a ew minutes, multiple sites and many, many files. Anyone that works with hosting companies knows how long it takes to do a bulk upload, download, modification, or even delation. So I will leave it at that. Good riddence Oh by the way, theirs reports on the web indicating their was a breach on June 23rd, 2011. I beleive I was custmer of theirs then and never knew about this till just now. Thanks nor the notice JustHost that my data was in jepordy.
585
Stay Far Away I was originally a customer of BlueHost (mother? company)so when JustHost came along with lower pricing I called BH and was told all was the same ... of course I was an easy up-sell having been happy with BH. Long Story was up-sold an SEO product that I cannot the run around between phoning tech support, live chat , billing, and end result I am out of pocket. JH is certainly not inexpensive now. I will also agree with others that JustHost is NOT up of the time, in fact they are the worst by far that I have experienced in the past 15 years. Another pet spam filters on email!! That's another up-sell after the fact. Spend the extra couple bucks and stick with a reputable company. I am stuck for 5 years :(
586
Tech Sucks JH reminds me of what happened years ago with Earthlink. There was a small glitch with my email. After talking with several techs and having them 'fix' the problem, the problem was so big I had to cancel my account. JH is the same. I contacted them and a tech erroneously changed my primary account. This changed the log-in and uploading capabilities of my other sites hosted by them. I contacted JH to revert the primary account back to what it was originally. Fast forward through several 'fixes' by their techs. Voila - I have no website! Instead of admitting they screwed up, they throw me under the bus and say I have to fix their mess. The cherry on top? 1 tech said 'I see you are up for renewal. I have put the renewal in a shopping cart for your convenience.' How thoughtful. If you are technically inclined, JH is okay. You don't want to depend on their techs because while some are OK, the odds of getting a good one are not in your favor. Going on 6 days without a site. Thanks JH!
587
Ignored Cancellation I can't tell much about the performance because I did not actually use them. I cancelled my account in Dec. 2012 but just found out nearly a year later because I received a renewal email, that they charged my credit card anyways. I talked to the support who confirmed that they received my cancellation but that an email was sent to me the very next day - which I never received - asking for the reason for my cancellation but since they didn't receive a reply, they simply continued with the charge in January - which was also then suddenly much higher. Well, here is one reason why one should not sign up with JustHost because it looks like a scam.
588
Avoid Justhost Avoid justhost at all costs. I joined justhost and have never experienced so much own time. all my site seem to be down half the time. I work with WordPress and so while working on a site I am continually having to reload and refresh the browser as the site cant be accessed due to JustHost server overload. Unlimited is how they advertise their But it is limited. Apparently I had too many files and so while on holiday they suspended my account and I saw 12 of my website go down for the 3 weeks I was Because of JustHosts doing this I have not only lost nearly a whole month of business but also my sites Google rankings. I asked for them to compensate for the 3 weeks downtime and they said no. They where happy for me to take my business elsewhere. Although they advertise unlimited they most certainly are limited and do not like it if you have a few too many files on your account. AVOID
589
JustHost works just fine for me. I have used them for years now with no problems. I have had only one occasion to use customer service and they treated me very nicely. Thanks JustHost!!!!!
590
scam! this site is a scam! first they make a trap of per month, then they start to hack your site to make you pay $50 for 'site doctor' - they break it once a week!
591
Good hosting I like them. They have cPanel, no downtime and it's good for websites with moderate traffic. Signed 4 years after excellent offer from JustHost. I had few technical problems, but it was solved by Tech support. I'll take another 4 year contract next year.
592
Pleased with product and service. Overall I am pleased. They have always taken care of problems right away. Down time has been minimal. Price is competitive. cPanel is good and WHM works well. For 2-1/2 years now I have been pleased except for a few down times which were resolved promptly. After reading some of the negative reviews here I must say I have never experienced this. I give them a good recommendation.
593
The worst JustHost is a very bad hosting company. Customer service is very bad; their server often goes down and they are very irresponsible. In July 2012, when they did server upgrade not only all the sites on my reseller account went down for a week due to a stupid mistake on their part but I also lost 4 months of data. To have my sites back online I had to quickly switch to another company.
594
Just Host the WORST Hosting Company on the Internet! I work in internet marketing and know for myself that JustHost is the worst hosing company you can find. Over a year after I cancled my hosting with them I got 3 e-mails demanding overdue payments. Upon called them after each e-mail I received some lame excuse on why they sent it to me and how it was a mistake. After that I got a letter from them and had the threaten to sew before they would stop contacting me. Terrible customer service, Very Unethical behavior and crappy you have to threaten to sew before they stop giving you crap. Dont walk away from JustHost RUN!!!
595
Justhost screwed the pooch I purchased a domain with them last year and added 'domain privacy' since I didn't want my personal contact info published. Sometime later I received a letter saying my specified domain was about to expire and gave me options to extend it for a low price. I almost responded to the letter before realizing it was a scam from a third party. How did this third party get my info? Justhost published it all in the domain registry, even though I paid for privacy. I eventually had to install call blocking software and send every unknown/hidden call straight to voicemail, and google the numbers later. Justhost made it difficult to cancel and get a refund, and they only gave a refund minus the registration fee. Because the site has not been reregistered, my info is still mirrored on other sites. Justhost has refused to re-register the site themselves with anonymized info. I would not want to repeat this experience again.
596
STAY AWAY FROM JUSTHOST, GO WITH ANYONE ELSE. Justhost lost 3GB of my data - aerial imagery stuff that was impossible to backup regularly. Their 'backup' drive conveniently failed at the same time. I run a business, and they weren't willing to work with me at all when I discovered the problem (yes, you read that right - they essentially erased my account and didn't even bother to alert me that there was something afoot or that they had screwed up). They are unapologetic, rude even and have refused to offer any kind of compensation. Also - the only way to get the best price to to wheel and deal with them and cancel to leave: dishonest, shady characters. Steer clear. Don't go with them for any reason.
597
Worst Company EVER! DO NOT USE! STAY AWAY FROM JUST HOST, Do Not Use. I had a 1 Year 1 Domain name package free given to me from a template I purchased from another site as a promo, as I was also looking for a new domain name it came in handy, the email i used I lost access too a month into the subscription which was fine until i had to re log into the panel and was denied access saying my user credentials where invalid. I contacted support explained what happened and I would like access to my account, first they wanted a CC, i had a Prepaid MC with me (ones you use and throw out) I said i might of used it but because of it being a throw away I don't have it no more, i said their should be other ways to verify me, name, phone call, I even wanted to given them my Drivers ID, they refused and said sorry we cant do nothing, since then I have had No way to access my account and they have been holding my domain name hostage. I advise you unless you want them to steal your domain name, DO NOT USE THEM AT ALL Go Hostgator
598
Scammed I hosted with them for a year, then decided that I wasn't thrilled with what I was getting for the price. So I just renewed my domain, but not my hosting agreement. Guess what? Paying $20 for a domain renewal DNS privacy doesn't allow you to actually USE your domain, because they won't give you domain name service if you're not hosting with them. If you want to USE it, you either have to pay a third party to do name service for you ($30/yr., and a PITA), or else you have to pay to transfer it to a different registrar, pay to leave. I feel scammed, having been sold something which cannot be used as customers would expect to use it. I can't recommend them.
599
bad, bad, bad Stay away from justhost
600
Scam in adwords, facebook credits they give only in US Scam in adwords, facebook credits they give only in US poor service
601
Terrible customer service, hidden charges, hides options This company just pushes and pushes add-ons and hidden fees. God forbid you happen to miss one thing and you'll start getting recurring costs that they refuse to refund. And threaten you with a $25 fee if you dispute it with your credit card company. They also don't give you the option to disable auto-renew for host costs. You have to verbally or hand write them 16 days before the renewal to cancel. If your late they'll charge you an exorbitant fee far beyond your initial signup agreement. This company is just a group of scammers, stay away!
602
Just Stay away from Just Host! Let me say WOW. This company Just Sells. That is it. NO REFUNDS. Sell you a template, SURE NO PROBLEM. Template doesn't work or unsupported YOUR PROBLEM. Sell you 4 years hosting SURE NO PROBLEM. Website down YOUR PROBLEM. I WAS TOLD BY THIER MANAGER ' I SHOULD KNOW WHAT HOW TO FIX THE PROBLEMS. BEFORE I PURCHSE FROM THEM.' I should know that the template requires developing software to use. Software that Just Host doesn't even sell themselves. FOR A TEMPLATE! Folks this is how they treat a customer that paid for 4 years hosting in advance. Along with yearly SEO upgrades. Just stay away from Just Host!
603
From good to bad for no obvious reason My holiday cottage has been on just host for 18 months and we have built a nice site and had no trouble at all until they decided to change things earlier this year. The template building system we used to create our site was removed from their main page. We were then told to log in elsewhere only to find when we do all we get is lots of code (meaningless to me unfortunately). They have responded to my concern and after each response it seems to once! It is so frustrating. Ours is quite simple, all we need to do is update pages occasionally. It worked perfectly before but it seems they are incapable of sorting it out. Now want to know if I can move the site to another host without loosing site itself. 6 months ago I would've been happy to recommend just host. Unfortunately I can no longer do so. Shame!
604
AVOID AVOID AVOID Having been with Just host for a few years on a .eu domain i decided to change to . and prior to changing i made inquiries about how easy it was to changeover as i needed e-mails back up and running quickly. I was given several options and advised there would be no hassle at all. WRONG WRONG WRONG! I signed up for my new . domain through their own forms and for a 3 yr hosting package. All went well, including the taking of the payment until i tried to set up my e-mails. 24 hrs later, at least 10 live chat conversations with their support teams and additionally several e-mails to them as well i canceled my account completely and WILL NEVER GO WITH THEM AGAIN OR RECOMMEND THEM. They basically set up my new account and the hosting but never registered the domain hence not being able to set up e-mails. Every person on the live chat fobbed me off to another team, e-mail support, billing etc. They told me they don't even provide . domains
605
Stay Away From JustHost!! JustHost took over the company I was reselling for previously (SuperGreenHosting) and it's been a nightmare ever since. The final nail in the coffin that now contains my 15 year old business was the migration JustHost performed at the end of June 2012. After the migration, all of my accounts that were using SSL no longer had their dedicated IP addresses or certificates. It took more than two weeks of daily calls to support to get those working again. Quotas were reset, email accounts lost, subdomains and add domains were lost. We still don't know what files may have been lost because we have to do a manual inventory on 100 websites. Shouldn't be a problem if we have backups, right? WRONG!! We were notified of the migration at 12:01am Wednesday, and it was done within 8 hours. So far this migration has cost so much in refunds and credits to my customers just to keep them happy that I won't see any profits again for 3 months if any of them stay with us after this mess!
606
You pay them to make your life a HELL! I swear the devil is in that company. I gave them benefit of the doubt well after I should have left them. Sites were always down. Several times they were broken and I had to end up rebuilding them. If anything goes wrong, just fix it yourself because you'll just waste time waiting on them, but then you'll have issues on their end even if you do get it fixed. Sites got hacked multiple times which lead to rebuilding those too. They use deceitful billing and marketing practices. Customer service has most of the time been helpful but not after hours. There's not hours to waste because a server and software is inadequate and the support staff are buried with tickets. I finally got away from them but they won't let it be easy. Still waiting on the refund they said was completed but not showing up in my accounts. 1 of my domains is not listed so I can't access the dns for it. I mailed support and they said they went ahead and changed it. Changed it to what? I want to get into my dns No reply
607
Shady just take your money! Just Host is a very shady company. They had a computer glitch which I guess only charged me for part of the services. No communication what so ever there was a glitch and they just turned off my website which is how I found out. There were also credits on my account because I was over charged for service in the past and conveniently those credits couldnât be found. I explicitly told them I did not want to renew and i wanted a refund for my credits and services charged. They were also informed that they were not authorized to charge the card on my account for anything. I then contacted a friend who is an IT specialist who is now going to hosting my site to see what I needed to do. We got the domain name transferred over and both the billing and tech department told me I needed to cancel my account to allow the transfer. Turns out this was a lie and would stopped the transfer, which they would have charged me to get the transfer back in process. I would have not known this without my IT friend helping me through this process. The transfer was complete and domain was no longer under Just Host command anymore as of 7/2/12. As of 7/3/12 I no longer had access to Just Host because I was no longer a customer and they did not own my domain either. A refund by the billing supervisor was in process and they were trying to figure out how to refund the some of the credits I had, only because they show I was charged for a daily service which $ but my credit card was charge $ due to the credits. In reality my credits covered my hosting charges, daily backup, and domain for the year and balance due was $ But like said they conviently had no records of that and they said they could only go by their system which they already told me was glitching. Doesnât make much sense and they were only using their system when it helped them. End of 7/3/12 they charged my card on file for domain registration, hosting, and daily backup (again). They charged me but still had no access to my account, nor did they even own my domain name that they charged me for. This was not even a date that it should have auto charged or anything which tells me they manually did it. This is illegal and is misuse of supposedly secured credit card information. When I called they would not help me at all and said i wouldnât be able to talk to anyone about it until 7/4/12 but the person I needed to talk to wouldnât be in the office until 7/6/12. This company also promotes that they charge $ which is not true after the first year. The second year I was with them they tried charging me over $100 per year and the 3rd year was even higher. Their excuse was that it costs more money to provide service and the $ was only introductory but this is no where stated on their site or when signing up. I wanted to cancel after the first year but they gave me the introductory price again to get me to stay but they would only give me credit. So based on the agreement we made those credits should have lasted for last year and this. Just stay far away from this company or they will radomly charge you for things you donât order and lie to you to make decisions that will cost you money. Stay far far away.
608
DO NOT choose Justhost If you care about your websites or service do not use JustHost. My account was hacked 5 times before I finally left. They insist that it's from a source caused by your accounts, but I don't have this problem with other hosts. They will lock you out of your own account - you will lose your data, site files and your customers. I signed up for quick support - it just did not happen. I needed sites to be restored ASAP - it usually took 2 days. Im not sure if its because they're such a big provider, so their service and systems are very weak. the cheap price is not worth the hassle.
609
They killed my business Justhost sent out a notice that they Would be migrating servers a few days back. So when my sites all went down, I figured that was the reaSon. I called the customer care number and was told that server was still migrating, 20 hours later and after many calls. I have just been told that my account was found to have expired on June 3Rd and thus had been deleted with all the files there in. What is more bizarre is the fact that my next payment date is July 9th and there were no outstanding invoices on my system. So just like that 33 websites have been lost and there wasn't a single email or notification from Justhost. The situation moved from server migration to a complete destruction of my business in hours and no word on if there is backup or if my account can be restored. I have been told to submit a ticket and wait. They have completely ignored the fact that the error is from their Billing and won't even bother to confirm that my next payment date is still days away.
610
JustHost SMTP in spamcop Hi, I started with JustHost with Silver Reseller account for 2 and half years ago, I must say that IÂm a happy customer, stable service, great speed (up and download), I have 30 sites on the server. (Last year all sites was hacked). On all this time I have send some Tickets, technical support respond in acceptable time, but from this year March - April 2012 the mail server sucks, all my clients was unhappy with email service, the server IP get listed and listed and listed again for month. After sending some support tickets they answered that they will unlisted, but server IP get listed in Spamcop again, so I had no other choice to move my clients to other Host provider. I also get dedicate IP for my account and they get also blacklisted. A shame that JustHost could not fix the problem, I waste a lot of time in last months. Before I changed Host Company I compared all reseller features and must say that JustHost needs to be updated, I miss WHMCS, Softaculous.
611
STAY AWAY OF THIS SCAM SERVICE I HAVE A RESELLER ACCOUNT AT JUSTHOST WITH 63 ACCOUNTS/DOMAINS. MY BUSINESS BY SERVING MY LOCAL COMMUNITY BY OFFERING HOSTING SERVICE, UNFORTUNATELY ALL MY DOMAINS SWEPT AWAY BY A HTML FILE FROM THE HACKERS. I ASK JUSTHOST TO REPLACE MY ACCOUNTS WITH THEIR BACKUP FILES, AND YOU KNOW WHAT?.. THEY DON'T HAVE BACKUPS OF THEIR CUSTOMER CUSTOMERS BLAMED ON THE LAST ONE HAPPEN TO ME A WEEK A GO, SOME OF MY DOMAINS SUSPENDED (HACKER USING THEM FOR PHISING), BUT UNTIL THIS SIXTH DAY, THEY DON'T RESTORE MY DOMAIN IGNORE MY DESPERATED OF TO WHOM THAT LOOKING FOR WEB HOSTING, PLEASE STAY AWAY FROM THIS UNHONEST
612
Also forced me into another year after I cancelled They too forced me into another year after I called to cancel my renewal. They recently switched their servers and lost all of their agreements and automatically billed any expired domains. After 4 phone calls and 11 emails they told me 'too bad, read the terms of service'. Terrible customer service, will not own up to their mistakes and nickle and dime every account they have. Stay away.
613
Oversold Servers Lead To Constant Downtime When we first started using JustHost 4 years ago, they were an ok provider, cheap and good for low traffic pages, but they have completely abandoned that quality to cut costs. Overselling their servers leads to poor page load times and constant server down time. Their support is the WORST I have ever experienced, wait times of 60 minutes to speak with an Indian who cant help you, and uses pre-recorded responses to make you go away, (and who requires your cpanel password just to look at the status of your website??!?) They have NO control over fixing your account, support only exists so they can say they have 'support', they don't actually do anything other then tell you to email a support account that never gets back to you or deny's there is a problem. Try transferring your hosting into someone else's name, be prepared for a mountain of paperwork, none of which they will accept online, it all has to be done manually. Pay the extra, go somewhere else, its well worth it.
614
JustHost - Affordable web hosting company in US Great reliable web hosting company JustHost, give you free domain name when sign up. Host unlimited web sites on a single server with unlimited traffic, unlimited email storage and unlimited website storage (100GB for Starter plan). Add another domain, database, FTW access and many more with user friendly and easy to understand cPanel. server uptime and money back guarantee for just $ per month with Starter plan. JustHost have three shared hosting plans: Starter Plus and Business Pro Four VPS hosting plans: Standard Enhanced Premium Ultimate Three from most powerful dedicated servers: Standard Enhanced Premium On top of that JustHost have one of the best customer support, and if you choose this company visit our website TheHostingReviewer and read or use our main reviews and coupon codes with discounts. We are the most reliable website, Visit Us.
615
Email hosting IPs are flagged as known spammers I made the mistake of switching my primary B2B business email hosting to JustHostt, as my other B2C sites are hosted with them. As it turns out, the sending IP addresses are flagged by major corporate IT departments as known spammers. Long story short, my big clients can't send me email, as their IT departments block it going to a suspicious IP. Take home message: DO NOT use JustHost for a B2B business, unless you would like your email host to put you out of business.
616
Drastically gone downhil I have been a JustHost customer for 6 years and until recently have had excellent service. However my website has been down for many days and it would now seem that they have deleted all my files, wiped my sql databases and removed all my stored backups. In additon they tell be that there are no other backups available. That's 6 years of data, images, articles and other info lost forever. Whatever you do avoid them. If you currently with them and your website is working, back it up locally now and move hosting company quickly.
617
AVOID!!!!!!!! Worthless. Incompetent support clowns. Their site is always going down for hours at a time. Complete nightmare. Finally had to change host and registrar just to get my site up and running. Just go somewhere Anywhere else.
618
Not reliable anymore Ive been with justhost for about 8 years and everything was just fine: Good support and good uptimes. But since the begining of this year something changed and the service is now worst than bad. Everything is now impossibly slow, always braking the connection with the servers. At the same time the support (for me the best value from justhost from the start) has now moved to India or to Asia and the responses you get when you have any kind of problem are above any joke. They dont solve nothing this You only get 2 responses: 'I dont see any problem with your account' or ' We recommend you to upgrade your account'. Ive moved my most important site to another host for more 3USD month and now my site is 20x faster! unbelievable! JustHost once was good, now is a dying companiy waiting for the
619
Please, don't Positively the worst customer service I have ever known. My site was down for a week while they sorted a DDoS attack, but they assured me it was a serious server problem in their broken English. I'd show you some screen grabs of the live chats I've had if I could. Please don't be seduced by the price, they are the worst company to deal with.
620
DO NOT USE JUSTHOST Do not register with JustHost. They are cheap, but have hidden fees that are not even in the fine print. I registered with them and, long story short, found out quickly that I was going to have to pay $15/year more than was i thought I signed up for. It's not the money I was upset about because $15 is very little. It's the principle. I asked repeatedly to be directed to where in the terms of service or on the sign-up page it indicated that I would need to pay this extra $15 and was never given an answer. In fact, not only was I not given an answer, but in the process of customer service attempting to provide an answer they sent me to the website. Obviously, I would not have known I was agreeing to terms listed on the BlueHost website when I registered with JustHost. JustHost uses deceptive advertising tactics and if they are willing to lie for $15/year, what else are they doing? Do not trust them. I switched to and the service has been great.
621
worse 3 years service i have ever meet i use justhost hosting for a 3 years for my sites and i bring them more than 100 users. and all i get for this price which raised for 250 and daily problems with hosting. Every week couple times its downs. And they close sites without any notification. All the reason they say i have too big database which weight is too big? WTF? and all the help that they give it is advise to delete some tables form buy this hosting.
622
Not recomended Just Host is sht. I transferred everything away from them. I now have a domain (primary) which I do not use or need and I asked for a cancellation and whilst they processed everything and refunded me what was left, they did not remove my account. I quote them in email : 'You will be able to log in while the domain is active. Everything is set to cancel. We dont kick you out.' What kind of sht response is that ? really ? I do not need the service anymore. Lack of customer support and lack of knowledge of the issue thereof. I really really cannot understand why they are rated 9/10 everywhere I look. total BS
623
Not Secure and Not User-Friendly Our website was hosted by Just Host, I can't say I'm pleased with it. The customer service is quite good. However, I have felt that Just Host is more prone to hacking, as this has happened to me for quite a few times now. At first I thought it was my problem, as I'm quite a novice to website building. However, then I had advice from my website developers, and they had remarked that Just Host is less secure. Overall, I won't recommend Just Host to anyone wishing to start an eCommerce website.
624
Just Host SUCKS My last transaction was 5 years back and I've lost my password and the email to retrieve the password is no longer working. They refuse to let me get another login even when they accepted my payment for renewal. This really sucks! Please look for someone better to host in and not Justhost that has rigid verification standard!
625
Absolute Rubbish Their technical support is completely useless. Slow, uninformed and just downright incompetent. Basic things that take other hosts 5 minutes to solve/complete, take Justhost 2 days, if they can ever fix things. I would stay away from Justhost if you're even half serious about your web hosting
626
Don't Go , Drive, Fly away and stay away from this horrible hosting service. Just Host is Just Awful. I'm not a complainer and, as most people, I expect that when I purchase a service or a product, it performs as advertised. Don't believe anything but the price (even that is sketchy) on the Just Host site. With high hopes of reselling domains with some profit, Just Host looked attractive. I opened an account, and they charge an annual fee, plus fees for add-ons used. I began to set up sites on JH and right from the beginning, I noticed that sometimes it would take a long time to load or even go from page to page. Development was even worse. 90 of the time either it took 30 seconds to load the page, or 'page not available' would appear in my browser. I'd have to reload and hope that I'd get the page. It got so bad that my clients were complaining about the horrible load time and speed of their sites. If they were terribly bad, I moved them to either Siteground or to Newtek, two of the best hosting services I've ever found.
627
Tech Support fucking sucks the worst tech support you'll ever find on a hosting company. Stay away from these assholes!
628
Deleted a reseller host One day they were doing a server migration, next day there was no CPANEL and after 3 days that account had been deleted. It was a reseller account with lots and lots of clients domains. I never got the files back. Just this message from Justhost. Dear This account is currently deleted. To do a restore, you will need to renew your hosting here. Thank you, Tom Level I Tech Support Engineer
629
Tired of Just Host Was a customer for a while but they are way more focused on pushing add ons than supplying a functional well supported hosting experience. There are way better options out there
630
Terrible Keep Away I hold a reseller account and for a year now have had nothing but trouble, I click on CPanel and get redirected to the 'adddons' page, I try to access my account directly through CPanel and get rejected I ask for tech help and get no help whatsoever, its been 3 months since the last complaint I started about his and I only get replies like 'there are no problems' 'its your computer that has problems' yet when I explain to them that I get the same issues no matter what computer I use they keep blaming my end instead of looking at there end. Tech help is useless. NEVER use this host. Nothing but problem after problem.
631
I had it - one of the worse hosting i encounter i have been with them since 2011 and as the years goes by its getting from bad to worse. Live support just shut me off after hearing fromme that one of the problem is solved. Regarding the other problem, its still unsolved and w/o letting me know the reason for a broken link, he just close the chat. I am not renewing with them any further, i guess time for me to move on. Problems after problems unsolved, for those not with them i suggest you read up more before you got into load of shitty situations. - reseller account with Justhost
632
Changing gears Been a client of JH for 3 years now. Are they good ? Well yes and no. Their prices are OK. It doesn't get any better than this. I have hosted websites with them and uptime for my website has been 99. I have never seen my websites down until recently in 2014, and that was like just for 15mins. The software in the cpanel is awesome. Extremely user friendly. Domain transfers and other services are a breeze. So what's wrong ? Emails. Yes Email is the worst service. I have clients (nearly all of them) calling and asking if there's mail issues. You will never know if there's an issue because they don't advise in email or anything. Don't bother with support either. Tickets are answered like 3 days later. Their support staff also is rude. (have traded quite some heated discussions in the past). I won't say much, but let me rating do the talking. JH is ok if you are on a small scale, but not the option if you have a lot of clients and emails is a required service.
633
Like hosting with the Mafia - The worst ever I cannot believe this company have three stars on here while 1and1 have only one. I've been with 1and1 for over 13 years and initially they gave me heartache with domain transfer and I lost money but otherwise they have been okay to date. - Barely used hosting and was still ridiculously slow. - Paid for unique static IP address. They changed this mid way and tried to make out they had not eventhough I had original email from them telling me a different one. - Sent me an email c;laiming my website was that had been picked by their judges for an award and offered discounts on upgrades. Total lie - this had been sent to thousands of ppl. How can a company still be in business like this? - When it came close to renewing they removed the cancellation tab from their panel - unbelievable. I emailed them notice in good time to cancel and they sent me an email thanking me for renewal! Had to go to my credit card to cancel and they challenged it. - Worst company I have EVER dealt with!
634
Run away fast The hosting company has gone down every year for past five years.
635
they just suck DO NOT USE THEM!! THEY ROBBED ME FOR MY MONEY!! THERE HOSTING SUCKS!! YOU WILL BE BETTER OFF WITH A SIGN ON THE CORNER!!
636
Utter Crap Though the pricing is fantastic, the overall service from Just Host is a joke. The shared cluster is not designed for those who have a high output of users and they regular disable accounts because of this. Access to your sites is slow and at times fails if your using their SQL. I would not recommend Just Host to anyone who has more than a basic site.
637
Slow servers and speed is not optimized After many asking support for slow server, I have to migrate for a better hosting. Server was 5 times slower than my new hosting
638
2 weeks and i still cannot get technical support on the phone. Sucks!!!!
639
Cheap Price and Cheap Quality The last few days I have been working on the site and have noticed it has been down at least 1-2 hours each day. I have noticed it has been down at least 3 times per month before that. The support is often very slow by emails, I send an email and they will reply the next day asking me a security question, by that time I have often found the solution myself. Their online chat needs a wait of over 30 minutes each time to get through to someone, I write this whilst I wait for support and search for a new hosting company I am looking at a new host and don't recommend unless you are OK with downtime and slow support.
640
it is justNOThost First, we found out our site is not up all of sudden. We don't know how long but it stayed down for 3 days after we found out. They never let us know until we contacted them. When we contacted them they said they have a broken server and our data was on that one. Over 3 days they didn't do anything like moving the data to the working server, they just left as it is for 3 days until the server were fixed. Web hosting company not hosting over 3 days? That is ridiculous, and what made it worse is that they never contacted to customers, no information on their website, their web site just keep saying that they are the most reliable service provider. After 3 days with our many contact to them, it was fixed finally. Right after that, we found out our emails on the domain is not working, and it is not resolved yet. We can't receive emails at all at this point. Those sites we had problem is e-commerce site as well. They just don't care at all. Also they screwed up our SSL before as well.
641
justhost=justproblems I've red some good reviews, not here unfortunately. After signed up, 3 days with lots of issues with domain, server and email. After all I've decided to cancel my account. Now my domain is lost somewhere because I have no access to the registrar they have used. The worst tech support.
642
Very Poor Tech Support Staff Created: May 18, 2014 Updated: May 18, 2014 To: support-other@ Date: Sun May 18 07:45:25 2014 IP: Site Compatibility: In Weebly, the media list has references to files but the files don't appear to still be in the file system. This was working and then stopped working. It is getting worse and becoming more corrupt as time goes by. Today's Date: May 22. 2014 Issue unresolved and no communication from whatsoever. Unacceptable from any hosting service. So there 24/7 support is clearly a version of advertising a service they cannot supply. Some people would call it ' false advertising'.
643
Very Poor Hosting Compay I have a bad memory with this company, they was good but 2 or 3 years agon they started to go down very fast, very poor service and by the way ther services is not secured my website get hacked so many times but I have transfer to greengeeks that was the best thing in my life
644
Lost my Website AND charged me for it They lost my website's information, and then when I called to contest the billing they refused to issue a refund. They explained they could not ascertain the answer to my problem because 'privacy protection' prevented them from being able to inspect my website. My boyfriend suggested suing them but not worth $150. This business is completely incompetent and has stolen both my time and money. If I could give a worse review than one star I would give it.
645
ROTTEN EXPERIENCE I wonder if anyone else has experienced what I went through with this company? Last week they disabled my website, without warning and without giving me a chance to save my files. Yes, for a few months they emailed they were discontinuing front page extensions (I do not fully understand how this affects using the site). But THEY DID NOT TELL ME that this meant I WOULD SUDDENLY COMPLETELY LOSE MY WEBSITE on a certain date in mid-August. All they said beforehand was my website (which they designed over 5 years ago) was obsolete and they could redo it for $630.
646
Just Host is refusing the 30-Day Money-Back Guarantee Just Host is refusing the 30-Day Money-Back Guarantee, they laughed on the phone when I asked for the refund stating we always win disputes so don't bother even tiring to make us live up to what we sated on the site
647
Just move on. The Just host server where our website was saved went down. The cpanel backups were also lost in the process and Just host basically says sorry. Never got a email mentioning the server issue and loss of content. No backs up available and no resolution with the company other than 'make a new website and good luck with that'
648
Database lost; no accountability and willingness to resolve issue DB for my Wordpress site became empty suddenly overnight. I realised the issue and contacted support. Not only did JustHost avoided responsibility and took no actions to resolve the issue, they blamed me as a consumer for not maintaining a current backup and not informing them of their failure in a timely manner. The website is commercial in nature and the downtime and JustHost's failure to protect my data has a direct financial impact on my business. The issue is still not resolved and I have still yet receive a adequate response from JustHost as to the root cause of the issue. Avoid their service at all cost.
649
All databases lost Investigating our site outage it turns out all of our databases, including our Drupal database, were just gone. Tech support had a completely uncaring attitude and was no help to resolve it or to determine what happened. I completely feel like I just got the cut-rate support to go with the cut-rate cost.
650
While hosting my site they were fine. However, when I tried to leave due to the extortionate rehosting costs the support has been shambolic. I have dealt with various different people and I write this now, several months after leaving Justhost, because they failed to retag my domain to my new provider. As I said - while hosting they provided prompt and efficient service, but also stung me with charges a year in. Since trying to leave they have been highly problematic. I would not use again.
651
Do not touch justhost with a barge pole - paid my money upfront 4 months ago and made a spelling mistake in the domain name, after many e-mails, attempts at rectifying they have now simply rectified it within about 10 seconds. But it will be another month before it is on any search engine as I am not on the optimization. So I am cancelling something that I have paid now for 5 months, it is ony a 12 month contract and I will have paid nearly half the time for nothing. They will give a refund but ony for the future months nothing for the 5 months that I have paid. They could have rectified this problem straight away as it appear it was a 10 second job. I would give it no stars for uptime as I have had none but the computer want let me and the same - nil star for everything else
652
I moved to justhost from another provider and was shocked by how good their service is. Uptime is excellent, customer service is a delight and price was competitive I cant thank them enough.
653
I have been using these guys since 2008 when they were known as HostClear. Everything was first class until they merged with JustHost. Although the prices stayed the same the level of support has hit rock bottom. Up until this year all problems would be resolved within 24 hours but now their support team rarely respond to emails which forces me to spend valuable time and money on the phone to their support team in the USA. Average time spent on each call is approximately 50 minutes and I have encountered over 20 problems so far this year. If these guys can ressurect their 5 star support again then they would be in a position to be the best host company on the net. Unfortunately they have lost my support as at one point i had nearly 50 domains with them.
654
I've been using Justhost for a cupple of months now and must say that i am very impressed with the speed of their servers. I was a Bluehost costumer for 5 years when i decided to don't regret it one second. After installing my first Wordpress i notised that every upload was much faster with everything was much easier and i expesially like their up to date Cpanel with almost any feature you can imagine. I also got a discount from Justhost so my monthly fee for shared plan was $ got all you need for a great hosting experience
655
JustHost is great value, I received quick responses from support, they also have an extensive choice of applications to install :)
656
I had very minimal hosting needs, and they were able to meet those needs adequately, but I wasn't thrilled with what I was getting for the price, so I renewed my domain name with them, but not my hosting. What I then discovered was that they kill your nameservice when you quit hosting with them, so, although I have a new host elsewhere, I can't associate my domain name with it, without paying a third party for nameservice, or transferring the domain to a different registrar. Adding a name to a nameserver can be done with a script in seconds, and costs virtually nothing to maintain, so it's not just that they're being cheap, IMO. It kind of goes beyond that. Not recommended.
657
Though I've had other hosting services with domain names transferred and WEB sites up and running, with Just Host, I was never able to figure it out. The control board or whatever it's called is packed with webmaster nerd jargon and is too clunky and confusing. As a result, the hosting service was never actually used. Despite informing them that I would not be renewing, Just Host tried doing an automatic renewal anyway. Their money grab failed because I went in and changed the account info. In summary, I would not recommend Just Host.
658
The services and price that JustHost advertise seem like a great deal, and they are for the first year. Yes downtime is probably more than other hosts but that shouldnt bother you too much if you're only running a small website. What should bother you its that there prices SKYROCKET after the first year. What was $30 or so dollars for a year suddenly jumps to $120! Check the renewal prices before you buy as falling for their new customer price may loose you that domain name you grabbed one year down the line (unless you're willing to pay the ransom to keep it!)
659
We have a reseller plan with them.

We've never used Justhost before but the previous company (hostclear) have been bought by them. The results:

- low professionality in all the aspects

- ip address (a paid one)changed without notifications

- removal of our ssl certificate with their own one (so it's showing up their name on the certificate)

- misconfiguration of the default subdomains with pages that are redirecting to justhost instead of the reseller (us).

- cpanel theme with their own logos (absurd for resellers)

- obvious theft/loss of customers

- impossibility to pay them for over one month

- support is not giving support on HOW TO PAY THEM (when their website is not working in the checkout) until you don't pay them

- support is replying at the tickets after several days.

- support is replying at phone after around 15 minutes (international call)

- tech support in most cases doesn't know of what he's talking about

- tech support doesn't know the basic configurations of cpanel and how to fix problems that can be easily solved. We have to tell them what to do

- ticketing system (07-2012) is really poor and without control (I cannot Imagine all those customers served with such a low level support system).

- the support is replying to a normal question (see the previous problems) with 'I am sorry I am not understanding what you need' (signed with name and Level 1 Engineer) and just closes the ticket.

- we've waited 20 minutes (international call) for support and they've replied with 'I don know. Please, open a ticket', while a ticket was already open from a week. It's a widespread problem because quite all the persons that are replying at the support are unprofessional, unqualified, don't keep track of your necessities (you have to explain everything each time), are not reading your tickets and, in most cases, don't know what they are practically doing.
660
I spent three days tryingto access my website with no luck. After a number of emails asking what is the problem they told me its because of where I am trying to access my website from. A fair comment, if only their website was also however, everytime I couldnt access my website - i could access theirs. I wouldnt use Justhost ever again and I hope you dont too.
661
To a simple writer like me all I needed in a hosting company was a friend to explain all the technicalities of the internet to me, and that's why I moved to JustHost from Ipage. Ipage provided me great support, but they just didn't understand my problems. JustHost has provided me with amazing features coupled with great uptime and an affordable hosting price, but to enjoy JustHost, you need to be a patient customer because they take their time to respond to queries, but when they finally do, you get all your problems sorted out. Try JustHost today and say goodbye to all your hosting worries!!.
662
I have been in the software industry in years working and have seen several host firms. My experience with Justhost has been outstanding. People are free to their views, but when you talk of a resilient, fast and reliable linux backend, i got it all from this company. Calling in to web hosting firm for development issues with your server or web is absolutely ridiculous. If you know your web development business then, this is where you need to lot there support as they are good with issues concerning their hosting platforms and they've got quite a few expert will Highly recommend them anytime
663
WORST EXPERIENCE OF MY LIFE IN 30 YEARS OF BUSINESS I am cancelling my account due to the incompetence of the technical support staff, the almost weekly issue with problems, and the sheer lack of knowledge on your product. In 30 years of business i have never come across such a disorganized company, you are absolutely hopeless at getting anything resolved, everything just lingers on and gets worse daily. I do not think you have actually achieved in sorting one single issue with my problems. i have had the worst experience of dealing with justhost that anyone could possibly want, My new hosting company is far superior to yourselves and i only wish i had found them first before your company. For a really far superior company to Junkhost try WEBHOSTINGUK. what a difference. I feel it is now my duty to inform as many people as i possibly can what a shower of unprofessional people you are and try to save as many people as i can from the nightmare service that justhost supplies, Your servers are slow even though i paid for a faster server, the dedicated ip address was banned from just about every company that i ever sent email to for over 3 years along with visa, bbc tv, hotmail, and a whole host of others. The live chat may as well be live chat because it sure as hell aint no good as technical support. The unanswered support tickets that just do not get responded to after the auto reply is amazing and the sheer gall to actually state that the reply time is a MINIMUM of 24 hours beggars belief, it would be more beneficial if you tried to respond in a maximum time frame. The technical support that do reply to the tickets have not got a clue what they are doing the English understanding is almost non existent you and put all the responsibility on me to know how to be technical with a hosting server, changing spf records, domain keys, htaccess files, and many more items that i know nothing about and should not have to know about, you are my hosting company and should take care of such things, i should just be able to upload my site via ftp and that's it, if something is wrong that's what you get paid for sorting it out, if i wanted to do my own technical support i would run my own hosting company. The new company is far superior and have great product knowledge of the cpanel server system and have answered all my questions and cleared all my problems in live chat, i have not had to submit one ticket. i never got one single problem resolved in justhost live chat and only ever got the answer to send a support ticket. I can honestly say with my hand on my heart i am glad to see the back of justhost and you are the worse company i have ever come across. You are really the difference between surviving in business and being forced out of it, god you nearly took me out a few times, you have bad downtime, blacklisted ip address, useless staff, non existent support, expensive compared to others, and slow servers to say the least, this is very obvious now in just uploading my site to the other company's servers via ftp, i would say it is at least 25 faster if not more. I am surprised you have not been investigated by some governing body, and closed down for bad workmanship. I will make sure i review your company honestly and truthfully and i will make sure i try to advise as many people as possible to run a mile before getting involved with such a bad outlaw company, I would like to say regards or many thanks at the end of this email but nothing personal on any individuals but god i hate justhost. I WOULD LIKE TO SCORE YOU ABSOLUTE ZERO BUT DO NOT THINK IT IS POSSIBLE, SO I WILL HAVE TO GRUDGINGLY SCORE YOU ONE, Biggest Pro: NOT MUCH REALLY, JUST ABOUT EVERYTHING THAT COULD BE WRONG IS WRONG,

Biggest Con: EVERYTHING, WORST COMPANY, AVOID, AVOID, AVOID!!!!!!!!!, YOU WILL REGRET IT.
664
We started with super green hosting, which was a subsidiary owned by to meet their 'green' vision - except in the last 6 months or so, it was taken over completely by JH and now their service, uptime and support SUCKS. Two sites have been taken down without warning for 'breach' of their unlimited hosting plans. I'd be OK if I got some kind of timeframe, you have 24 hours to optimize your site. We run businesses on including one for a political organization in NZ parliament and 's stupid policy meant our site was completely on the day of the election!!! WTF - seriously find someone else to host with, this company is getting too big to care about their customers!
665
Just Host uptime performance is really good. I only have 2 problems with Just Host:

1. discount coupon does not apply to the renewal fee. Renewal is much higher than the registration cost

2. I waited for about 3 hours when I asked them to help me rename my account. The support representative said he will just email me so I don't have to wait for him longer. But instead of helping me rename my account, he sent me instructions on how to cancel my account.
666
Justhost ROCKS!!! Thats what i would like to say. I am rookie when it comes to web design and domains and stuff like that. So i wanted to start me own hosting company and did not know anything, you know, it was hectic having to set up my website without knowing anything but i just decided to ask the tech support on just host, Surprisingly, they answered to every single stupid question i asked, can you believe it, they even kindly explained how to set up a a subdomain, how stupid am i? Well thats all i can say I'm deeply in love with just host, Keep up the awesome work and answering our stupid questions, thats why we love you ;)
667
We run a magneto store and business was great Suspended!!! Nice! no warning at all. Makes are business look like it is being run by cowboys. I contacted JustHost to ask about what has happened, to find a not great english speaking rep who didnt care much about my situation. When I told him i never had a warning, he saidThe suspension is your warning! What is that about! So i told him i will take my business else where he thats up to you! This is my business they are messing with and they just dont care!.
668
When I ordered at JustHost I didn't have any problems, but I got suspended because my site uses a lot of their CPU. I sent maybe 3-4 emails but they got my money back. And for me JustHost isn't so bad for smaller sites. But their support sucks. Overall they are a good hosting company.
669
I used to be with JustHost for about a year. This is going to be a short review because I don't have much to say about them, in a bad way. Their support is sometime very fast and friendly, but at times you can submit a support ticket and never get a reply for days. When you do get to talk with live support, they constantly change you through different departments. The best way to get a reply for support is through email. Their plans are all extremely cheap shared hosting ones. I mean cheap in both ways. One is that their plans are all near about only $4/month. Secondly they're cheap because of how horrible their uptime is. I was never up for a complete solid week or two. They always were having power failures, hardware failures, etc. I would never recommend JustHost to anyone.
670
Justhost is a really great host. My account was set up quickly and without much issues. There uptime is great and when I have any question their staff answers it quickly and promptly with the utmost respect. I think that JustHost is suitable for anyone who needs a host that is reliable and helpful. I have recommended the host to several friends and suggest that you use them today.
671
I used JustHost for my relatively small non profit organization. Considering our very, very small budget, their cost was very prohibitive to us. However, hearing good things, we decided to 'bite the bullet' and sign up. It was disappointing to see once we signed up that several important features, including the DNS Zone Editor, were disabled in their cPanel interface. They also fill their interface with advertisements and promotions, so you have to scroll down a lot to get to what you are looking for. I understand their cost of $ a month may not be prohibitive to businesses, but for us it truly was disappointing - we expected more for our money.

Additionally, they glorify their 'UNLIMITED Bandwidth, Disk Space, Emails, ect.' but only after signing up did we discover their true unlimited policy. For example, all files have to be linked to from your site and be available publicly (so much for our idea of an internal section). There is also a limit of 50,000 inodes (we did not exceed that, but it was always in the back of our minds). Their unlimited subdomains, domains, and email addresses was a plus, although it was disappointing that they only offer Horde and Squirrel Mail for webmail, as I prefer Roundcube. The Fantastico scripts also were a huge hit. Unfortunately, they did not really live up to our expectations. I would say that they really don't go any farther than the typical cPanel hosting company, with the possible exception of uptime. However, many cheaper cPanel hosting companies exist with all of the same features of Just Host, so after my initial subscription I've now switched hosts.
672
I am very happy with my JustHost hosting package. It's cheap and very fast, no downtimes, no problems.

I recommend it to anyone.
673
Customer service is very poor I keep being transferred to different dept, know one is willing to solve the They refuse to give me access to the domain I paid for. Its going on 2 weeks now! The only way to communicate is email and it takes over 24 hours for reply!
674
Uptime in Justhost is excelent, uptime of Justhost rocks.

The support chat of Justhost sucks, they only say send a ticket and sometimes I've been waiting for 48 horas for an answer for a ticket.

Chat supporters are like robots.

One time they had a downtime, but it was solved in 1 hour.

ADVICE: Buy priority support for per year for getting a better and real support.
675
I'm very satisfied with this web host,when I registered my account ,I made subscription via paypal but I accedintly closed the page after payment was ended and did not returned to just host website to complete registration , I contacted the sales and they gave me my login details. their features and limitations are very fair for what you pay ($ per month)

I got the unlimited plan(I can host as many websites as I wish ) . I strongly recommend this web host to my friends and colleagues.
676
I am using just host for around 1 year and i am very happy with the service I have received from justhost. Their support is quite fast and friendly. I am in their $ unlimited hosting plan and it appear to be really unlimited plan as they have never contacted me regarding over usage or any other stuff. I am suggest others also to go for
677
JustHost is a good host for starting a website. If you want to have a website with traffic spikes, this may not be your best choice. I had troubled it at the start, but now it is good. Their servers are pretty fast . I asked them a question and they responded pretty quickly. I don't like their cpanel admin layout. They have too many ads for upgrades and other services. It is pretty cheap considering the price. This is suitable for small businesses and website with steady traffic. They have handled my problems pretty good till now. They have unlimited space and bandwidth or so they say. I haven't had that many visitors on my site to know. I would recommend this to anyone who is looking for a good web host for cheap. Just host is given 4 out of 5 stars
678
JustHost offers great deals, on quality hosting. The only thing that I really don't like about them, is that they are constantly trying to get more money out of me. They concentrate on marketing in every aspect, emails and even ads in the cPanel. It's nothing that greasemonkey can't take care of, of course. I've been with them around 6 months now, no downtime, whatsoever. Support is decent. I would recommend JustHost to any intermediate web designer/developer.
679
I have been a customer of Just host for nearly a year now and cannot find a thing to complain about. I recieve email responses beyond expectations. The few querys I had were down to my inexperience but the were back to me quickly with answers that solved my problems and I could understand. The c-panel is greatly configurated with all I need to create, manage, edit, host, sell, market, research and incorporate any web element into the site seemlessly. RV Site builder is great and comes with it's library of images and lots of interfaces for multimedia like youtube and music files. From rv alone, you can configure your own website, blog, newsletter, gallery, contact forms and guest books. Other software I had immediate access to was not too complicated and needed experience I didn'y have. Databases configure easily,file editing and managing software is top notch and the server has not been down once yet. I would definitely recommend just host for ease of use and reliability. Software like blogs, content managers, image editors and compressors, shopping carts, chat rooms, polls and site builders are included in the c-panel with many more instant installations. Makes life so easy. Installations only take a few seconds and have wysiwyg editors for ease of use.
680
I want value for my money and a guarantee that i can always cancel my orders get refund for my payments. Well , justhost provided me both of this. Their webhosting plan are very cheap actually very very cheap. I hope they provide cheapest web host in market. Above that they also give one or three free domain name according to the plan selected. Well their support is really fast. And they provide us three options to get support live chat with a real person (Best to solve small problems)

, Email and phone. But i must tell that their real time chat support personnels don't have much technical knowledge. But their phone and email support are very fast and useful also. I get my problem solved through email support in just 1-3 hours. But i have also faced many downtimes in their server I have been victim of 4 downtimes from 3 hours to 48 hours!!!! in 7 months of my hosting with them. But that problem was in the beginning of my hosting signup and now a days i don't get such problems.

As they provide Cpanel for hosting control any one with basic Cpanel control knowledge can signup with them And they also provide many video

tutorials to use Cpanel so its not so hard for newbie webmasters also to have a hosting account with them and control it. I will recommend everyone to use .
681
I wish I had got to read the review before I was signing I found justhost lucrative becaouse of the low cost and wordpress refernce at but when i contacted the 'live chat help' of just host, i felt suspicious. there was a bot replying to my that was annoying later, in between signing up for justhost services i decided to leave and when i was closing the window without signing, i got another message saying i will get 25 discount if i and i was ready to be fooled ok, now, i have been with justhost for over few months, and they ditched my website 3-4 i lost major number of visitors and what else can i say about justhost? when i asked them to refund, they said 20$ will be and if i stay back, i will get 3 months extra hosting but the visitors i lost never came back to
682
I have had 100 hours of my own work invested in a news site I foolishly decided to host with them - the unlimited features they were offering for a reasonable price seemed too good to be true. Don't fall for the Anytime money back guarantee, it's a joke. Until the site is small and has limited traffic, things will generally go okay. Once the site gains some momentum, they suspend your account out of the blue claiming that it uses too much of their resources. Server downtimes are getting more and more frequent. If anything goes wrong, you are on your own because their customer service fails to resolve any of your problems. I understand they are buried in support tickets, but I found them to be rather unwilling to every try to sort them out. Don't be surprised if you have to end up rebuilding your site because they tend to lose all your data and backups from time to time.

Also, don't keep your credit card on file - tons of hidden fees, no option to disable auto-renew for hosting. The company does not make it easy to cancel and get a refund. If you are serious about your business, don't waste your time with JustHost.
683
Just Host refunded my money when I cancelled the hosting the very same say and it's one nice thing about this company. They answered my support ticket of a critical importance after 2 I tried to call with a technical question twice - no answer.

When I called their number for 'cancellation' - no answer/call dropped.

When I phoned for 'a renewal' - the call was taken and my cancellation was taken reluctantly. Their hosting platform is a kind of copy of Bluehost platform,

with quite a lot of features,

but their quality of service is unfortunately not for a serious business.
684
Just sucks because you can't use it for a mail provider. They have some outbound mail servers that are blacklisted, apparently due to hosting spam sites. When you try to send mail and it gets bounced, you get back a form email basically telling you 'too bad.' It's pasted to the bottom of this message. They try to pretend that it's just you, but it's a widespread problem. Many people are leaving them because of this. Search on unifiedlayer spam and you'll see other reports. Some are for justhost, some are for bluehost. It's the same company. If you dont' have email associated with your domain, it might be a good company. Here's what you get when you report the issue:

I'm sorry to hear that you're getting bounceback emails due to blacklisting on one of our outgoing mail proxies. There are three things to bear in mind with this:

1. You can send the email again and it will be sent through a different proxy, which very likely is not on a blacklist. We rotate the proxies for this very reason (as well as for performance reasons).

2. We've very recently launched a sophisticated new outgoing proxy system that will scan and route suspicious email that may get a server blacklisted through non-standard proxies to avoid the main ones in rotation being blacklisted. So far, we've see a dramatic decrease in the number of blacklisted proxies as a result and soon we hope the remaining proxies on these blacklists will be delisted as we've requested from the organization that blacklisted it.

3. If it comes down to it, you can use a different set of SMTP servers, such as those provided by your Internet Service Provider (or ISP). You'll have to ask them how to do so, and it may only be advisable if you have a large quantity or frequency of email to send. If you do not, simply resend any rejected emails per 1.
685
I think just host hast great customer service and their always available whenever you need them. the Price for hosting easy very affordable and they have no hidden fees. Justhost is suitable for all types from small business to personal. I would for sure recommend them to friends and family.
686
For what it is, its great! Don't listen to anybody who says they have bad support by far JustHost has the best support you can ask for! I do wish that the file manager interface for android tablets was better. Like an APP!
687
Was absolutely satisfied with JH until a month ago when my sites were down for nearly an entire day. I did notice some sporadic outages prior to that but this really hurt my production services. I will probably put together a near term plan to investigate and migrate to a hosting service that will give me more peace of mind. As per other comments, never even a short email apology or explanation. I can't do business that way.
688
1st started with shared Some downtime. Not good for business. Then went with dedicated IP only to find out I could not open my database to my mobile app. So i tried VPS with a dedicated IP. Not good! no chat support at all can't even access my website and no support. So I decided today to switch and I'm searching for a better hosting provider. Don't go to justhost if you need your website for
689
I have been with JustHost for three years and have experienced a lot of frustration. Hours of downtime each month, waiting and waiting to speak to someone who acted as if nothing was wrong. Trouble creating a backup of my site many times because their site froze when I attempted to do so. I recently decided to finally change because ATT blocked a server that I shared. JustHost refused to do anything about the problem, putting the responsibility on the customer to fix it (as they usually do with technical support issues). They admitted they could do nothing but gave no indication that they'd even tried. Apparently this is a common occurrence for them and they just don't care about paying customers.
690
I would highly not recommend JustHost to anyone. The entire website is a based around a cheap plan, but requires upgrade. I wish I had known before I signed up that they were going to put up old versions of my site and not maintain the backups. I called customer service and they told me I should buy their extra plan to make my site a higher priority for them. The base plan is a month, which is super good. However, adding the extra 20 dollars for priority is not so good. Their up-time is a big issue as well. In addition, the FTP is supppperr slow. I would not recommend this to anyone, because there are so many better alternatives out there. In fact, when I asked for a refund, they gave me so many fees like domain registration fees for a FREE DOMAIN! Ugggggggg. This site has made me very mad.
691
They have been my host for a year. It was everything okay until the last 3-4 months. My website is constantly offline and seems like nobody gives a crap. Support is okay, but they can't really do anything about the quality, my website keeps just going offline every hour, and I can't afford that because I run business and I need it to be online all the time.

I decided to use another webhost, that is HostGator, hoping it would be better. If they fail, they'll get a very low rating too.
692
I am really happy with them, I was on Net Firms and switched to Just Host. I have excellent tech answers when I need them and would recommend them to any one
693
Needed to get my site to do some mySql queries, transfer files, etc., discovered site was down. Servers just came back up after being down for several hours. Completely unacceptable.
694
Terrible, Terrible, TERRIBLE!!! Run Away!!! This is the worst hosting. Their up time is almost non-existent sometimes. And even after days of being down, they refuse to compensate their customers even the least bit, for having to shut down their business for several consecutive days. Right now I have no email, or websites, for either of my businesses. I'm shut down. I try to call the customer support line to find out an ETA of getting my service back, and they turned off the phones. Their own site is even down right now. Obviously they have no redundancy built in. Once in the past when I was down for several days in a row, I asked if they would even just extend my service for the missing three days, THEY REFUSED!!! But wait? I paid for 365 days of service not 324 days! You owe me that you cheap idiots. I pay hundreds of dollars every year for the dozens of sites I operate. DO NOT, DO NOT, DO NOT, sign up. Terrible uptime. I'm losing customers as I'm writing this. RUN AWAY!!!
695
I, like so many on here, used to like JustHost. I transferred all my business sites to them and am now regretting this move. There has been SO many times (like right now for instance) when their servers are unreachable. I have business clients who want me to design their websites for them and I have had a totally embarrassing time, trying to show them how efficient I am and how good I have designed other sites - only to find that every single one of them were unreachable. I tried to go on to my cPanel and THAT was unreachable. This scenario has happened several times and each time I have contacted their instant chat, only to have a ludicrous conversation with an uneducated person who neither understood what the problem was and gave wrong advice and/or instructions as to how they thought the problem could be solved. I even clicked on your button on the home page which says 'Go to JustHost Now' - it didn't GO!!
696
JustHost are an unreliable and untrustworthy host. I have had a few websites hosted on their servers in the last five years and they were continuously down without warning or notification. One time one of my websites was down for over a week and I couldn't get a hold of JustHost to fix whatever problem it was. Another problem I found was the billing. When we first signed up it was a decent price but when it came to renewal it was at least twice the cost! I also found their advertising, 'unlimited domain' to be misleading. I later found out this does not mean no renewal however it means you have unlimited domains on the account. I was continuously let down by JustHost and I would, under no circumstances recommend them to any business because they are simply unreliable, unhelpful and untrustworthy.
697
I regret the time and the money I ve spend on them. The charge me for services I haven't ask(privacy protection). When I ask for refund they say they cant do refund for privacy protection, even when i have include the email with my request and their confirmations. I have emails from 5 different people always with the same answer. The unlimited bandwidth is a lie. They called it 'fair use' but with tiny letters and not in the first page. In the first page you can see Unlimited with out any stars. If they were in UK, they will be soon out of business for false advertising Avoid them.
698
Just Host is a great hosting company with great support for even beginners like me. I was able to call them and get an answer in a matter of minutes and learned other things during the call too. Their servers are almost never down and my website is almost always up. If you want to just host your own website, Just Host is the perfect choice. This is one service I would recommend.
699
Simply aweful!. I would have given them 'No STAR' if I could. I have 2 sites running with Justhost, and they all getting dropped about 4 times a day. Support is hopeless. they don't give me any clean answer for the downtime.
700
It was Good. I,m a professonal web developer having a developing farm. so need a lot of webspace for my job. For This I like Justhost. They are Cheaper and like them.
701
JustHost rocks because they are easy to get started with and you get a lot of features for a fixed low price. JustHost sucks because their shared servers are often overloaded, and your sites are not stable. JustHost sucks because your data/files/email may randomly be deleted without anyone getting a notice. JustHost rocks because they can recover your files/data/email accounts(not email) when the above happens. (if you ask nicely, within 24 hours) JustHost sucks because their tech support is more interested in answering your question than resolving your case when the above happens and you feel like they should look into why your data was deleted. JustHost rocks because I'm not gonna use them anymore.
702
I used just host for about 2 years and i must say i never had a issue with them, some word-press issues but they were minor as i didn't know much about the website stuff. Very fast and reliable customer support, they get back to go you quite fast. I wanted to register a new domain within just-host and they manage to do it very fast as they have live chat. I wasn't a computer wizz back in the days but i understood the control panel and the how's really well, easy to pick up and edit for a beginner. Just host can host small personal websites to heave professional websites easily in my opinion. About downtime, well i can say my website never was down, it wasn't a really power full website but it didn't go down which is a good thing. I would definitely recommend them to my friends, its a all around good website hoster.
703
JustHost are awesome. I heard many great things about JustHost from my friends. And I guess its the best. I'm totally in love with JustHost. I always want to work with such sites. JustHost rocks because it gives full support to their customers and always there for help. Its fantastic and outstanding. Right now I'm searching for the words to say. Actually its the father of all hosting sites.
704
I have 3 sites with JustHost and I am happy I chose them as my account is a local humane society that depends on uptime foroutreach to the community and passing along information about fund raising events. I have never had a problem with downtime. 2 other domains are hosted on a second account. 1 being personal (must admit I havent done anything with it) and the second being a commercial site for my wifes insurance business. With ourprevious host, believe me, when it went down, I heard about it. Since moving to JustHost, I dont have to say any more!
705
I decided to move our corporate site to JustHost and that's where everything started going wrong:

- I was given wrong DNS server name entries, making us loose 36 hours of email !

- website was only partially transferred, none of the menu items works (and still doesn't work)

- no matter who I chat with, they can't resolve any problems and keeps filling me with nonsense

- our website is still not working despite the fact I paid a lot of money for the domain hosting, migration and Antivirus ./ Malware It is the worst service I have seen from JustHost ever (and after all we are hosting 4 domains at their facility)
706
Support is TERRIBLE. Lots of double talk and no clear answers. Someone needs to tell these guys that real support techs don't answer questions with questions.
707
PROBLEMS FROM DAY ONE!!! I went with Justhost because a company that I worked for had pretty good luck with them, and that they're dirt cheap(except for domain registration, $ vs the comp at $) Since signing up with them they've had an average of hours of downtime (PER WEEK!) and that's not counting their 'nightly server maintenance'(which yields about 1 or 2 hours PER NIGHT!) Then to top that off they have performance issues, badly. Each minor edit in Drupal takes minutes out of my day, that's if it responds at all. It's not a Drupal issue because other hosts I work with for customers are lightning fast. Not going to lie, but their customer service is actually somewhat friendly, wait times average 2-3 minutes, but usually no more than 5. And that's noting that I'm more of a PITA of a customer, and my chat sessions are more of a 'Fix your stuff' session.(As I know that it's not something on my end.)

But the thing that got me on their customer support is, they're not the brightest crayons in the box. I once asked for a downtime ETA and got a 'We're not sure.' response(that was from their tech team.) Who brings a server down for maintenance that doesn't weigh in the downtime it brings? That stuff's kind of important in IT. Especially in a hosting company. Then to top things off only 6 months in, I got an email that my SiteLock(Which I paid for through Justhost) failed because Justhost servers are noted for sending spam. THEY STILL HAVE YET TO FIX THE ISSUE! 8 months in I tried to cancel and transfer, they don't even answer their cancellation emails, AT ALL! Luckily I'm only a 1 year subscriber with 49 days left, so I'm kissing them goodbye. You just don't simply screw over someone who's very proficient in computers and networking. I did learn a lesson though, web hosting, don't skimp. Right now I'm looking at my options, and saw this so wanted to give my 2c.
708
They say its please read the terms and conditions My Sql where you cant store more than 2 GB to 3 GB and 1000 1000 just install joomla it will take away your 440 If you are hosting more than 2 sites with joomla thats you will get a mail from tos showing you the tos. Either you have delete tables or sites. What is use of unlimited. a professional would face this problem.
709
I switched to them from Heart Internet after having been assured that everything (including the audio and video files) would be ok, and that the transfers would be quick and painless.

I had 8 domains that were to be transferred and again, they said there would be no problem.

However, this was not the case.

Firstly, they failed to notify me when the transfers had taken place, which resulted in all domains being down for quite a long period.

Then after just a few days, they sent a very strong email telling me I had to remove all media from the site as it was not allowed.

When I contacted them to resolve this, they were less than helpful. I explained that I was the owner of all the media, but they wanted proof.

I sent them a photo of me, since it is me in the videos, but they just said I could have got that from anywhere (effectively accusing me of Identity Fraud). I sent another showing me at my computer and the screen showing I was talking to them at the time. They still refused to acknowledge this, and disconnected the site, and would only reactivate it when I had removed ALL media.

Needless to say I cancelled, and went back to Heart Internet, as I have never had a single problem with them in over 20 years. I only left because of cost, and I now know 'you get what you pay for'......
710
This is the 2nd time I have lost access to my webpage due to their selective policies. The first time around they used the caviat of 'auto-renew' to force me to retain their services as 'they dictate'-not as I select them (something they advertise), an employee of theirs on the phone (june 2012) told me that they can take money from my checking account whenever they want to and there is nothing I can do about it (I had to go to my bank and put a freeze on it). They refunded my money then took it back the following week-repeating the crime.

This second time around they tried their auto-renew crap again, tried to pay them with a credit card now that won't due for them because they have linked themselves to Paypal. Which means that despite what Justhost says, if your payment method isn't approved by bigtime Paypal then you can't pay them.

I could never directly access these features and benefits they make such a fuss about without having to redirect through multiple sites and reentering my passwords over and over again.

Unless you are a Paypal - loving bigtimer, Justhost is not for you.
711
The speed of these servers leave a lot to be desired. Support continually blames the sites for the speed, but yet when I transfer any site to a new server, its speed is increased by 10 times. The same hosting plan is on the new server. Every time I transferred a site to them, my clients start calling complaining about speed issues. I have submitted multiple support tickets and have had several useless chats all of which turn out to be my fault or the site's fault, and god forbid, that it be their servers. I've sent screen shots of speed tests before move and after move and in each case the speed has gone from 16 - 48 seconds to 2 seconds or less to load on the new server. Even their own reseller's area is slow as dog poop. I can't get anything done without having to wait for unacceptable times for the pages to load. They can't seem to grasp the fact that it's not just sites, it's their whole network. I'm disgusted with trying to talk to these people. Even chat chokes and I get 'Waiting for ' in the status bar of the chat window. I hit the send button and it took 2 minutes to finally post to the chat. WTF? Be careful when you are choosing Just Host for your host.
712
Really really really unhappy ... we set up a website several months ago with associated email for our non profit and are now getting email failures several times a day because they've been blacklisted as sending spam. I've been in contact with their support for 10 days trying to get this resolved and their answer is use gmail. Have explained that's not an option this is our business email and I'm not going to switch everyone's computers to my personal gmail account for sending just because they've been blacklisted. Have had websites and emails through homestead/intuit personally for several years and have never experienced this even when I was using it to send hundreds of marketing emails. Have never had the same person come back to me, they're rude and I will be switching our website as soon as I can find an alternative.
713
JustHost servers are at times a bit slow, but their support blows something awefull. I have wasted hours of my life chatting with these guys to no avail getting problems with my domain registration. Very unprofessional.
714
I WOULD NOT RECOMMEND JUSTHOST! I used to love this company, and I have used them for many of my clients over the last few years, but after the TERRIBLE experiences I have had over the last 24 hours I am going to spend this entire weekend moving my clients to a new host. Their tech people are uninformed and do not know how to even use their help ticket system. I just had two different techs hang-up on me after placing me on hold because they couldn't answer my questions. Then I just had a 3rd one confirm that they had screwed up as a result of the recent buyout and that they would NOT be willing to compensate me for the downtime, 3 hours on the phone, AND that they would have to charge me to upgrade my account to restore the same service that I had for the previous 3 years.
715
I thought that I would try JustHost since they were highly ranked on a variety of review sites. I was very disappointed in the lack of support for a new customer. I was attempting to migrate my store, reached out for some help and responses to my tickets (that I opened on the site) were 2 days. I was basically looking for someone to just validate the directories on my opencart config files. Got nothing but more links to how to do it myself (which I did and it still did not work). Followed all of the instructions and DID IT MYSELF. I honestly am willing to do it myself, but as a high novice, still need some guidance which they did not provide. My other host: StartLogic is MUCH BETTER in this regard. Also disappointing was that the cPanel would not always getting weird errors and on the night that I had someone on the line to install OC via Simple Scripts, it kept crapping out, they told me that something else was down and that I would have to try it again tomorrow. Thank goodness I had my business site running elsewhere, or I would have had a week of downtime with these folks. Oh, and also, they did not even have the latest version of OC in Simple Scripts (which other hosting companies do). Not sure what that was all
716
I transferred my domain from a previous provider because the features were just about the same but justhost was cheaper. Four days after setting up my account I tried to add the 'free' domain advertised, upon trying to add I was told to CALL them for verification (who does that??) I was then told after 20minutes on the phone that i needed to send in a scanned copy of my ID and a copy of my credit why would a company ask you to do that for a HOSTING PACKAGE??? I asked for cancellation because of this and was told that I was going to be given a PRORATED The only plus is that support answers maybe because they have fewer and fewer customers
717
STAY AWAY !!! I was unable to access all 3 of my domains and websites today because JustHost had a problem with ATandT and ATandT blocked all the JustHost traffic. NOT MY it BECAME my problem. When I called JustHost they told me they could help me but it would cost me and if I got a dedicated IP it would fix the issue. I was forced to do this because I was told it could take up to 48 hours for ATandT and JustHost to come to an agreement. In the meantime I was missing very important business emails. They refused to take any responsibility for this problem and they forced their customer, in order to continue doing business, to PAY for this 'upgrade'. It isn't the money that is the issue but rather their COMPLETE LACK OF TRYING TO KEEP THE CUSTOMER HAPPY when it was THEIR problem and NOT MINE. away from this don't stand behind their customers and their customer service is the worst in the business. Maybe they should send their customer service team to a seminar on customer service.
718
The prices for the hosting with Just Host are AMAZING, and they don't limit you in stupid hidden ways they don't tell you about until after you buy the hosting plan. I don't think I was faced with any surprises, I came to support almost every day for 6 days, with a 30 second wait time to just connect to the chat, I always had a friendly, humorous, support agent to assist me with my questions/ problems. They require you to have almost no expertise in hosting. They guide you to add files to the site in every way possible. Even tell you what FTP client to use and how to get it. I so far can not rate Just Host on them dealing with my problems, since I have had none. I found one problem setting up a forum software with them and the php version was out of date, just before I could open a support chat tab, the problem was fixed. Just Host is suitable for any customer. They offer very simple features to upload your site and get it done instantly, but they also offer the tools for advanced users to play around with and make your site even better. I would definitely recommend this webhost to ANYONE looking for a long-term/ permanent webhost, as you will face no problems, and the support is great. And I didn't say it's great for short term sites, because, you won't stay with them for a short term. You will never want to leave.
719
Well it's like this i've heard about JustHost from my friend. He has a web host there and he says that they are very good since he registred he dosent have any problems with his WEB always handled his support requests for his sites questions and more. Their customers need to know basics about the site and the web hosting it's not just geting a host and they will run it for it's about geting your host and know what your doing to run it by yourself and the support will be always there. My friend told me that they can handle anykind of problems for the sites. This host is searching for good customers to host good website with income for the JUSTHost and theirself. I recommended this Web Hosting to alot of people and they did buy it i have like 16 friends who use this host from music uploading and sharing. I think that it's time for me in all these years to try the host and see with my own eyes how good is it.
720
The price is appealing but be aware that free cheese is available only on a mouse-trap! I have been with them for two years now and their support team get ages to find out what your problem is. I was getting a new person asking me the same question about my problem everyday for 10 days before it was resolved! The support team are rude and unfriendly (few are nice and fine but I am talking about the majority in here) and any fault will take days and weeks before resolved. I may recommend justhost if your website is sharing family photos or cooking for any pro web-owners, this company is a NO, NOOOO!!!
721
I've had the $ @ month domain now for a little more than a week - testing Wordpress. Navigating around the user interface is slow. Hit a button and text on a page, hit the preview button and 'all pages' just to get to another Wordpress page or anywhere else in Wordpress, and the live site even to pages with little content is a support says everything looks fine where they are at. (wadda surprise) OK, lets is a for the record, wait times have averaged from 5 seconds to 30 seconds, averaging 5 seconds for Wordpress user interface navigation. It's almost like the system farts when you hit a button and then needs time to compose itself out of embarrassment. And no, it's not my connection or a bloated Wordpress site, yadda yadda yadda. The problem is consistent throughout the day and into the ANNOYING! Moving
722
I have JustHost for a few years, and they are getting worse by the minute. They used to be good, but now the people in support seems to have no technical knowledge at all, so its impossible to talk to them. I just found out that they are not keeping full copies of my site! They have none! So if you are looking for hosting keep in mind that there is a good chance that you may loose your site (all files) in an instant! And if you already have them call and find out if they are keeping your copy, because they told me that they really don't need to keep them that it is only a courtesy that they do. Right now i am really sorry i have them, but when you switch hosts, your positioning in google is affected badly. Think i might have to do it anyway.
723
Such poor customer service :-( Tried contacting them 3 or 4 times now - because they deactivated my cPanel (I guess due to inactivity). These people just don't get back to you ...... and when they do, all you get is, send us another e-mail.

What is the point if they don't respond to the 1st e-mail? They boast about CUSTOMER TAILORED SUPPORT and offering a REAL HUMAN TO TALK TO.

I'd rather speak to a bleeding computer and get helped, than dealing with some fellow just stinting there waiting for his next paycheque. Ill definitely ask to move my domain name, but I expect they'll not make it easy.
724
I have been a JustHost customer for almost one year now and I must say they are just an average web hosting company. Since I am the owner of an Albanian web design and development company I have experience on more than 20 different web hosts. The uptime was great the first 6 months (no downtime at all) but it started having small time downtimes (5 minute downtimes) often. I believe this differs from server to server but their uptime was just average or even below average. Their support was also average (I only used phone support though) and I cannot say if the staff was qualified enough because I didn't ask them for help with programming my websites, it was rather about migrations, uptime and changing the hosting plan. What made me to wait for my hosting term to end is their features. They provide a custom cPanel with a customized x3 theme. The latest theme (and the one I love most) is Paper Lantern and I was a bit disappointed because they do not offer it. I was caught up on their first month price by not realizing that their renewal fees were more than double the first month's but it was not a lot higher than most so I sticked with it until now. They also do not offer an advanced DNS zone editor (they offer the simple one though) so I couldn't actually do all I wanted with my domain without activating CloudFlare first. Mojo Marketplace was new to me but it wasn't all that bad. Most other features were what you can also find in HostGator or other hosting companies so all in all I believe that JustHost is below average when it comes to the features. Anyway it is all about what you want to do. If you are not a professional and want only to host your own website then JustHost is a really good host but if you are looking for the latest features (like I am) you would better go with another hosting provider.
725
Stay away from this host - the worst i have ever worked with. Expensive (not $/hour) Non existing support (It takes the support 5 minutes in the chat to answer a question) Horrible reliability. Stay away!
726
I am very new to running a website on my own server. I had a bit of a hard time to get the first few steps right, but JustHost's help center sure did help! I have to say though, that the help center can be a bit out of date, but it took me 5 seconds to Google my questions and find an answer. I think that is mostly due to my lack of knowledge about these things. Overall, I'm pretty satisfied with the service and I think I'll continue to use it for fathers' company website (which I'm still building, to be honest) and my personal tech blog!
727
Stay away, save your money, save yourself from disappointment.

I was a customer of JustHost for more than 3 years. In the beginning, their shared service was really cheap ($3/month), but their regular price was around $, they also offered a free domain name and free domain name privacy. The servers were really fast, they had lots of features, zero downtime, no problems of any way.

Fast forward to the future, the last two years JustHost had constant downtimes, even for static HTML pages. Their FTP service is terrible due to constant disconnections. Their CPANEL logs you out constantly without reason. Their shared host service is totally unusable, and don't think on installing Wordpress because you simply won't be able to post anything. I had to quit because a) they changed their TOS and I had to pay for my 'free' domain name and domain name privacy b) they moved me to a higher cost service that costs $15/month since the $8/month is only for a single domain name c) I have lost a lot of traffic from search engines due to the constant downtimes. d) basically, my hosting expenses doubled out of the blue.

If you want to know why I sticked too long with such a bad service, it was due mostly because I had no money nor time to move to another service.

JustHost might seem cheap, but it's bad quality and you end paying more money at the end of the day than even buying a private VPS. Stay away from this provider.
728
Hello!

I just want to let you know about my experience with JustHost.

Pros:

- A great deal for what you get!

- Rapid support (20-40 minutes!)

- High uptime!

- Overall website seems faster.

Cons:

- Seems a little to expensive for me, a beginner. I'm a student, I don't have loads of money.

- The price creeps up on you after the introductory period. To sum it up, I would recommend JustHost to any of my clients, however, for someone like a student like me, I'd unfortunately have to turn them away. For the price and what you get, great deal!
729
Hello, I've been with JustHost for a couple of years now and I am more than happy. I use it mainly for email which I have been very happy with. I have many email addresses that I need up and running all the time and JustHost has done very well by me so far. There have been a few times the servers were down but they were few and far in between. To be honest I can not remember the last downtime. I've also had to submit a ticket or two in the past and they were always handled quickly and professionally. I wish I had more to say about them but mostly they are transparent and I tend to forget they are there. Everything I have setup with them works so I often forget they are there. What more could I ask? Lastly, I don't really use the web page service so I can't really go into those services.
730
Very bad support. If they are want to answer they will. I close just host account, and steel waitin refund about I my money back or not, I don't know. But people must to know, that it is very bad company.

Hosting is very slow. I will tell everybody for this company very bad review.
731
I've used JustHost's 'Unlimited' shared hosting for a bit over 6 years. Its a standard Linux based cPanel setup. I use the account to host a number of small low-traffic domains, and have had no problems with up 18 small wordpress websites on the account. Their 'Unlimited' plan does actually have limits - they say max 50,000 files, but I've got close to 100,000 at the moment and they haven't complained. I've had to use their support a few times, and it's been OK, but not great. There is often a long wait time for the live chat (anywhere from minutes). The people I've spoken with have mostly been competent, and able to help or to pass me on to a specialist team when needed. Recently I had a malware infect several of my sites and had to pay for them to scan and clean the account. It would be nice if the hosting plan included scanning for infections - but again it's Sites hosted on the shared servers can be a little slow - but not terrible, and given that it's one of the cheapest hosts available that's understandable. I've never had a problem with uptime - the servers seem solid, especially since they did an upgrade a couple of years ago. I've had to move a couple of sites out of the shared server as they got bigger (200 pages) or had lots of large images which were really slow to load, but for personal, or small business sites Justhost have been fine. Conclusion - solid inexpensive hosting that's good value for the price.
732
features a lot of GREAT features; to name a few: 1. AWESOME live online chat support (0-10 min waiting time)

2. FREE domain name when you register and instant set-up

3. UNLIMITED WEBSITES: unlimited domains and subdomains of those domains!

(transferring a domain to them cost $, but I don't think its necessary as long as you change the DNS)

4. UNLIMITED e-mails @ and @

5. UNLIMITED space and bandwidth

6. GOOD Price ($ for the first term; up to 3 years!) and flawless up-time

7. Free website builder and free plug-ins like 1-click wordpress, joomla, etc.

8. UNLIMITED MYSQL databases

9. Advertisement credits: $50 Facebook, $100 Google, $50 Bing

10. cPanel, Domain managers, 2 online FTP managers, MYSQL control, etc. The only thing I don't like are some the addons on cPanel cost extra (like site backup), but you probably won't need them. However they are not anywhere near as sneaky as iPage's hidden costs--who I got a refund from. JustHost is affordable, and liked it better than iPage and any other hosting service I've tried (which are about 5 services)
733
Just Host is a total mistake for my business. I was on hold for over 30 min. before I just had to give up. Then when I went to the 'on line chat', that was another 27 min. to wait to talk to someone. THEN, after chatting about a 'translate' button I saw at the bottom of emails, I was told 'I don't know but I would not try it as there are probably bugs'.

Building a website, not as easy as everyone makes out. I would be leary because I believe most of the 'reviews' are paid for.

Bottom line, Don't do it, Don't do it, Don't do it
734
i am another unhappy reseller.

sent several tickets for backup problem and after 10 days they replied finally but i already rebuilt our site.

also sent several tickets asking help for cPanel errors (SimpleScripts doesn't work) but no one replies.

now i am transfer to another SSD hosting company.

horrible tech support.
735
JustHost Sucks I will tell you all Their support system is totally flawed. I think they have not given proper priority to their support. Their chat will make you wait for 30 minutes. I do not know how many seconds they have in their minutes. The Chat page shows 30 minutes of wait and I waited for more than 45 minutes for it to drop to 14 minutes. I called their support 7585 using skype and after pressing the key 2 for technical support I waited for more than 40 minutes and then their Voice automation redirected me to the survey where I pressed 0 that I would not recommend JustHost to anyone. I was totally surprised. The ticket went unanswered. I waited for their chat and their phone support but it was a total waste of time. I wanted to get a SSL Certificate Installed. They have remove the Certificate Installation feature from SSL/TLS manager for custom certificate installations. This is because they want to force their own SSL Products available through them. I had the Certificate issued but just to get it installed the JustHost made me wait just and just for a long long time. Their support totally sucks and I am not the only one to be a victim of their improper support system. I would not recommend anyone to host any of their websites with JustHost because support is the key thing in hosting. If there are no proper support then it's useless whatever service they provide and how good they are. So please please kindly think before you sign up with JustHost. I don't want anyone to suffer because of their poor support system and improper management. Thanks
736
Justhost offers a very good price and a lot of features, and if you are looking for hosting for a personal project, I'm sure it's great. However, if you need hosting or email for business, I'd give it a wide berth, as the low price is not worth the cost to your business of frequently being unable to access your emails. For instance, this morning I've been unable to access my emails at all for at least an hour and a half - I've opened their live chat support app, but that says the current wait time is 30 mins. This is not a real waiting time. It's said that for at least the last fifteen minutes, and last time I was given a wait time of 30 mins on the app, after 2 hours I still wasn't through to support - although my wait time was down to five minutes by the time my email came back up. Also, they get a lot of spam problems, so if you share a server with anyone else, expect not to be able to email anyone who's signed up to an anti-spam service at random intervals. The least of my worries is that the three online email viewers that are irritating to use and strike me as the technology of a decade ago. Certainly searching your emails is a problem - possibly partly because of justhost's general slow speeds. I guess you get what you pay for there. If you're thinking that you don't need email, just webhosting, again I maintain that their offering is fine for personal use, but not for business. My website is often slow. I am barely prepared to wait long enough for a new page to open, so I dread to think how clients experience it. You'll also find it an uphill struggle to build your website, as the speed of the site means that you will have long waiting times every time you need to make a change. I've built several sites before (mainly on Yahoo and Google) and I was confident that this wouldn't be a problem, as I was only building a small site, but actually it was so slow it was a real problem.

That said, justhost does have a wide range of features and is almost certainly fine for a personal or hobby site, as you don't need to present a professional face to clients and it doesn't matter if there are some mornings when you can't access your emails, but you will still be able to take advantage of all justhost's range of features.
737
We move our site to JustHost after doing a lot of research. Seemingly every review I read of webhosts ranked JustHost in their top 3, lauding uptime, performance and superior customer service. So, we decided to go with them. That was a big mistake I would encourage others not to make. FIrst, performance on the site was poor. We have a small site that consumes very few resources, and yet we were experiencing significant amounts of CPU throttling and slow table queries. We would have a simple query on an indexed table with 100 records take 5-10 seconds to return a value. That's crazy. So, we started attempting to communicate with their tech support people. That's where we experienced the second problem with JustHost. Their technical support was absolutely horrible. We would email, then wait typically 12-18 hours to get a reply, and the reply was almost always short and generic and did nothing to address our issue. So then I'd respond, complaining about the wait time and the worthless reply and would then get a reply fairly quickly that was only slightly more helpful. Our issues persisted. I finally had our developer send in an email with data from our logs so we could try to troubleshoot the problem. He never got a reply, so after 24 hours of waiting I requested our issue be escalated to a manager. It went to someone with the title of Director who emailed me about 12 hours later to apologize for our experience and to assure me they were 'handling this personally'. That was 5 days ago and I've heard NOTHING from anyone at JustHost. My developer has heard nothing from anyone at JustHost. Pathetic. So on Friday of last week we made arrangements to move our site to a new host, InMotion. But before I pulled the trigger I gave them one last chance, and initiated a livechat. That was a joke. Took almost 30 minutes just to get someone live while I waited in their queue, then once I did the first person was completely worthless so I had to wait 10 minutes while they got someone else who was only slightly less worthless. He had no technical knowledge that could help us in any way. So after being in chat with them for almost an hour and getting nothing accomplished I told him he was going to tell me one of two things, either by what manner my developer would be contacted by someone within the next 15 minutes to resolve this issue, or what my next step was to cancel our account and move our domain to a new host. His response was to offer to email the Director mentioned above and request they actually respond to me. Um, no, not acceptable. I gave you two choices, mister. Pick one. He said he could not have anyone contact our developer but we were welcome to create a new service ticket request. So that was it, we were done. We moved our domain over the weekend and here's what we've observed at InMotion: our site is blazing fast, no interruptions to uptime (which we were consistently getting at JustHost), and when we've needed to interact with customer support it's been VERY fast to get them and they've been very helpful. The complete opposite experience of JustHost. The livechat with JustHost was valuable for one reason. The guy said he knew it didn't help but that they were experiencing double the normal support requests for this time of year and were trying to staff up to handle it. Well, why would they be experiencing double the support requests? One of two things is happening to JustHost: either they grew too fast and are putting too much traffic onto their shared servers, or they are having some really fundamental technical issues that are causing widespread performance issues and it wasn't just us seeing lousy performance, it's a significant portion of their customer base. And their tech support people are drowning. I also discovered after doing more indepth research that JustHost only uses SSD drives on their SQL databases, NOT on your actual website. Seriously? If I'd known that we wouldn't have signed up in the first place. InMotion's solution is 100 SSD and it shows. The difference in our site's performance now with InMotion versus a few days ago with JustHost feels like the difference between going from dial up to a cable modem, it's been dramatic. JustHost may have been great in the past, and perhaps they will be again, but right now this is a company that is struggling at every level. In the strongest possible terms I recommend you avoid putting your site at JustHost. Our experience with them was as bad as it could've possibly been. And InMotion has been absolutely terrific.
738
In 2102 I had problems in that my accodunt kept going down. I contacted the service center but had no satisfaction. IThey couldn't get the account up and running. n June 2012 I cancelled the account. Jan 2013 they told me there was no record of my cancellation and charged me for another year. I contacted the service center again. I had no access to the account in all this time. I was told they would cancell the account. I sent a formal cancellation email. I was charged for another year. Now in June 2014 I have been charged again. In May 2014 I was notified that I was due for a bill. I again contacted Just Host and canceled the account. For 2 years now I have been paying for a service I can't access and they disregard my attempts to cancel the account. I can't cancel it online as I have no access to the account. I find their service lacking and their ethics appaulling
739
I was happy with JustHost in the past, but the more and more I start doing my own web projects. The more I realize of how much of a downtime there is, and how there server crashes. My last experience was last month when my website was down for a full 24 hours! Thats is completely unacceptable for a web hosting company. At the end of the day they said it was a plugin that was causing my site not to appear, but it was there sever who end up crashing while it was working before. I was on Chat support about this issue the lady was rude and closed the chat down while the issue was not yet resolved. I called 3x that same day and yes Customer service was nice, BUT did not figure out how to fix the problem. Sometimes cheap is not the way to go. Experience so many downtimes, server just unreliable for my needs. Will not be renewing my hosting account with JustHost.
740
I was with justhost for a short time, but they was able to provide great services, quick support and had my site up the whole time with no downtime. I recommend them to all because they keep by their word.
741
I was with JustHost for couple years and as long as there would be no traffic on the websites all was fine. But when you actually start to use the account (Shared Hosting) then you will learn the true face of the company. Absolutely useless support dealing with one issue even more than 1 month sending automatically generated questions repeatedly as they lose track of what was discussed the first week. Utterly time wasting experience. Never Again. Account got suspended without a warning due to high traffic allegedly, emails marked as spammers without sending any bulk emails out at all, again without a warning. Absolute and utter rubbish. Avoid at all cost.
742
Unacceptable level of service interruptions. Their true uptime is nowhere close to what they advertise. Virtually no customer service, and when their service goes down, their main site also goes out. Waste of money and time, for sure.
743
Just host / bluehost / hostgator (all the same company) have been down 4 times in the past month. The latest time that their servers crashed on april 17, 2014, our website was down for 24 hours. We paid for a dedicated server to top it off. This cost us well over $5, and forced us to change hosting companies. Their response was offering a free month of hosting.
744
This server is down for 2 days now and when trying to contact them as a reseller I get no answer. And this is not the first time this happens. I am searching for a new reseller hosting. STAY AWAY!
745
JustHost has cheap plans and they even include free advertising credits from bing, google and facebook which is an awesome offer. They got great customer support services cause they answer your support tickets within 24hours. I'm totally satisfied with this web host cause they helped me migrate my website to them. Their cpanel is kind of handy to use cause it was easy to use especially for a person who has little knowledge in handling website. If you're looking for a cheap host then I recommend JustHost.
746
Justhost support is not very helpful and they do not take care of their customers. I had a shared hosting account with JustHost for 4 years. Most of the time everything went smoothly. However there was a period of time where several hosting accounts on the same server were hacked and mine was one of them. Support wasn't very helpful in explaining how it happened or how to fix everything and I was pretty much on my own. Another time JustHost was upgrading their service to allow free ftp access for all new accounts. Since I had an old account, I wasn't eligible for the free ftp access- which is fine, I understood this when I signed up. However support did say the old accounts would be provided with free ftp access 'later' but it never happened. Finally JustHost sends reminders every week about domains that are about to expire (whether they are hosted with JustHost or not), but they didn't send me a single reminder when my hosting account was due to expire. Again I understand that I am responsible for keeping track of the date, however after receiving hundreds of notifications about domain expirations, it would have been nice to receive at least one notification that my hosting account was due to expire. So my account expired and since most of my websites are hobby work I didn't plan on renewing the hosting account. However since my account expired I was not able to download all my work unless I renewed my hosting account for another month at a cost of $ And it's not the case that my account expired on April 1st and I tried to download everything a few months later. I received an email of expiration on the very day that my account expired, I logged in at that time and was not able to download my data. Support again insisted that I renew for an additional month. I asked for a discount for one month or even for a single day of service but was denied. As a customer of 4 years I believe I deserved better. I found a few month old website backups on my computer and those were good enough so I decided not to give justhost anymore money. In summary JustHost seems to be all about getting paid and not very concerned about providing good customer service.
747
I think JustHost is OK. It's not very intuitive compared to say iPage so I have to admit that iPage is a lot better as far as database and MySQL is concerned. Although, iPage has some serious issues with their technical support they are 95 percent none American and they lack communication skills needed to troubleshoot a problem.
748
I was with just host for all most 3 years and they were great. But I renewed my plan six months ago and went into problems. They advertise their hosting under unlimited category but that's not true. I do agree that there is no such thing as unlimited hosting but there should be some flexibility. Apparently, JustHost have a 200,000 file count limit with their hosting. This is too small if you want to host large applications. Their hosting is only suitable if you want to host small websites. Also, the benchmarks of their servers are terrible and their servers are very slow even for static websites. Probably due to overselling. Their chat support is also crap. Everytime I contact them I have to wait for more then 20 minutes. And their FTP even more rubbish. If your upload many files it will get disconnect frequently and in the end you'll end up with an error 'too many connections'. I would strongly suggest to avoid JustHost for CMS and application hosting.
749
I hosted my site on justhost but, they have alots of clients on shared server. Ping horrible, my site was loading as hell. Support? Uh, I asked for a refund and they ignored me.

Don't buy webhosting from justhost. It's a waste.
750
terrible customer support. not one person i talked to were motivated to fix my problems. they were keen on giving me the ultimate run around. the migration service costs $100 and can only be contacted via email. i was cursing and screaming on the phone with them multiple times, to ultimately cancel my account. when i called to cancel, the lady asked 'why?' which is the whole justhost experience. is none of my experience and account troubles being recorded? regardless after a few days i knew instantly that i had to take my business elsewhere
751
I have been with them for 2 years (give or take a month) and have had horrible experiences with them. Please be aware I do own a reseller account with them. Uptime is like 78. Your site will go down randomly for about 1-2 hours every other week it seems. When needing to transfer domains or get something added to your site like WHMCS there seems to always be an issue. So when you contact support there first and always automated response is the guide that you had cleared pointed out in your message that you sent in about it not working. Please be aware there support is like a sea you might get a good support guy but the chances are really slim. Best choice is go to a major company like godaddy, 1n1, etc. Its not worth the hassle with them and the cost is not worth the uptime.
752
Overall Exp with JustHost: Hosting my portal since years now and I would say the experience has been frustrating, had no other option to continue because I paid in advance and had no time to move on.

1. Site downtime is frequent

2. Customer support is very unprofessional (executives are least concerned about your portal being down, they take their own sweet time to resolve)

3. Major hyperlinks of like Cpanel locations are changed with no prior intimation to the customer.

Overall, worst ever experience with JustHost.
753
Stay Far Away!

I was originally with Blue no complaints, so when JustHost had better called and was told all was the EVEN CLOSE!.

I was an easy upsell on the SEO package because of history.

Long story ripped me off for the I could never access it. Would not refund. After spending much too much time on the phone and live gave up, and am out of , now they are by no means inexpensive.

Also, I will agree with others that they are NOT up of the time. I have had more down time with JustHost than any other over the past 15 years.
754
This company doesn't offer any kind of support. If I contact via chat, they tell me to open a ticket and viceversa. I have been trying to obtain an EPP code for transfering my domain to another register during 1 week and no sucess! Also my website performance is completely poor and after contacted them they never provided any useful solution. Moving to another company.
755
My website hosting was paid automatically on Dec. 26th with my credit card. Because it was unclear to me, I asked my Credit Card company for clarification. Yesterday my website stopped working, as did my email, at about 7:30am. When I found out through one of my customers, I called Justhost customer service. I was informed that the billing department shut down my site - they thought I was disputing the above charge, which I wasn't. Rather than contacting me, calling me, emailing me, they just shut down my site and email. Even after I informed them of the error, they requested that I send in copies of ID's and the credit card. Even though I had no email, and I was away from a fax or a scanner, I managed to create a GMail email, (remember-they shut down my email) take a photo and send it in. That was at about 5PM (I have to work, and cannot devote 100 attention to these mistakes). I called again. The picture wasn't clear enough, they said, could I send another? I took another with a better camera, and send it. This morning, I checked the site - still not working. Called again. Now they wanted an email saying that the charge was not disputed. I sent it immediately. The site was restored about 10:30AM. All totaled this took 28 hours to get resolved, despite my pointing out the billing department's error within 4 hours. And they still won't admit their mistake! After my site was up again, and I started receiving my email again, I received the email from the billing department that told me there was an issue. So they sent me the email AFTER they shut my email down. I asked for justification - it shows the Chargeback amount at $ They are unable to understand documents, it seems. Yet they still believe they were justified. Frankly, I think I have a right to a verification of a Credit Card charge - from ANY company - without so severe of recrimination. And they should give the billing department access to a phone.
756
I am the webmaster for a prominent university. We originally purchased a dedicated premium package costing us almost $3,000/yr. Repeatedly, our servers have gone down over the past few months and for extended periods of time. I would not recommend their services for dedicated hosting; however, their shared hosting is a relatively reliable service.
757
Hosting service has been very bad this year my website and email have been down many times for up to 15 hours at a time and they have never one time contacted me about the problems they are having they policy seems to be just 'take it or leave it' I have been a customer for many years but I am looking to move my websites to other hosting
758
Complete and utter rubbish, they will tell you they have uptime!!!!!!!!! WRONG, all they have to do is host websites and they cannot even do that properly, the entire network is now down, what a surprise. Do not waste your money with these clowns, they will let you 1/10
759
I've been with JustHost for several years now. In the begining they were pretty decent. Prices started off great with around $4/month. Now several years later I'm paying $ I was hoping that with being a long time customer your rates would be good. This will be the last time I renew my hosting with them. I wouldn'y have minded paying if the service was good but there is so much downtime. The worst is that I lose about 90 of emails that come in from clients. have a 'contact us' form on the website and never get any reservations from customers come through. They would call me an hour later and ask if I had received their emails and it would leave me looking unprofessional that I had no clue as to what they were talking about. I am able to email between my JustHost email accounts but can never send or receive email from any other source ie. Gmail, Yahoo, Hotmail, ATT or other business emails. I read on their site that this can be due to reaching my quota but I'm only at about 30 of my quota thus far. I've opened a ticket with them but only received an automated reply and nothing else. I would recommend staying away from JustHost!! You will lose business and clients!! Stay away, find another web hosting company. They will sucker you in for an introductory rate of $ and then jack it up to $12/month. Beware JustHost
760
I tried hosting with JustHost in July of 2013 and immediately canceled because I found their service to be terrible. After a long annoying process, I got my money refunded. Then the following year I suddenly got a bill on my credit card for $35 for two 'add-on' services that I didn't even know I had. When I called about it, they informed me that when I canceled my web hosting, I didn't cancel those other services, and they refused to refund my money. They claimed that because they had emailed me prior (emails which I didn't get) and I had not responded, that I was not entitled to a refund. So I was paying for services for something that didn't even exist. I told the woman to cancel every single service that they had me down for, and to never charge me for anything again. So now another year later, they have charged me again! Now I have to file a dispute with my credit card company. What a pain. Do not use this company!
761
The worst company ever. They used to be OK, however you will know the truth once you need to contact their so called Tech Support team you will realize how incompetent they are.

Had my email down for a week and every time I contact them I end up with some IDIOT that know nothing about the issue nor how to fix it. Fist time I contact them, the 'tech support' forgot to create the ticket to fix the issue

Second time (2nd day); They create the ticket and promise to have it solved in 24hrs

Third time (4th day): the tech support tells me it is impossible to have this fixed in 24hrs it takes 36hrs

Forth time (7th day) the tech support tells me there is nothing wrong with your emails, so I explain again and yet nothing gets fixed If you ever thing of dealing with these guys, think again!!! Unless you don't mind not having emails for a week or probably more, this is not the company you want to deal with. In fact I'm surprised they exist.
762
we have had nothing but problems and the technical support is non-existent. DO NOT use this host service. They are cheap and that is what you will get, cheap. If you want your website to go down for service, go off line without warning, your e-mail to stop working for no reason all to spend 2 plus hours on hold or seeking help just to be told it is your fault . . . then this company is for you, if you want service that works, pay more or pay less but whatever you do, pay someone else.
763
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