SiteGround Hosting - rated.is

SiteGround Hosting

$3.95

SiteGround web hosting has several carefully tailored plans. Standard features include free domain names, any-time tech support, 99.9% uptime and more. SiteGround has many custom made solutions to make your site faster, safer and better support than anywhere else.

StartUp

Crafted for a Great Web Start
Special Price: $3.95/mo.
60% OFF the regular $9.95/mo.

One Website
10GB Web Space
Suitable for ~ 10,000 Visits Monthly
All Essential Features

GrowBig

Crafted for Your Web Growth
Special Price: $7.95/mo.
50% OFF the regular $14.95/mo.

Multiple Websites
20GB Web Space
Suitable for ~ 25,000 Visits Monthly
All Essential Features
Premium Features

GoGeek

Crafted for Real Web Geeks
Special Price: $14.95/mo.
50% OFF the regular $29.95/mo.

Multiple Websites
30GB Web Space
Suitable for ~ 100,000 Visits Monthly
All Essential Features
Premium Features
Geeky Advanced Features

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Comments

[ 2,372 ]

Siteground SUCKS because they line-item charge for everything! They hide your email files away from your access and then charge you to get a backup of them. If you want to find out if they offer custom development services, they charge $50 just to give you a quote! Just to say 'No we don't have Magento programmer available.' That'll be $50. I am hosting nearly 40 websites on another host for the cost of TWO websites on SiteGround -- with good uptime and PHENOMENAL FREE support! I just feel so upset whenever I try to do anything with this company--their number one focus is profit.

1

I have been using a lot of webhosting companies but the one site that i dont want it to go down i will always host with siteground, although their prices are bit too high but for the service they have and the very friendly customer care is worth the money i think, i cannot move out of here anytime soon, Im in Tanzania in Africa but whenever they see i have new hosting with them and its idle they give me a call and ask me if there is anything they can assist me with. And surprisingly few hosting sites will help you with your scripts but siteground did help me with few scripts that were confusing me. in short site ground rocks but the prices should go down a lil bit especially on adons,

2

Kiera Sanders I would love to put in a good word for Yavor. Yesterday I opened a ticket Ticket 771434 for account And I am so very satisfied with the service I received from Yavor! I'm a complete beginner when it comes to hosting and website building - Yavor was extremely prompt with his responses - very positive and helpful in explaining all the details, although he could have just answered the question it was actually good for me to know 'how' and 'why' it happens - I really appreciated this detail! I really appreciate the service I receive from SiteGround - I have not had an issue at all and I LOVE the 24/7 technical chat help! Its so great to have someone nearby!Thanks very much for all your great hosting services! I cant wait to renew

3

Jeff Barram I just spent the last 30 minutes receiving excellent service in the online chat center with a rep named Elena. She went above and beyond to answer all of my questions and I am very grateful. Furthermore I have be extremely impressed with Siteground; not only as a company but as a service provider. Thank you so much!

4

Great pricing and excellent service is the way to go for Siteground. I can't say enough how patient and friendly staff is, always willing to go the extra mile till whatever issue I am having is resolved. I would highly recommend this service to anyone who wants good service at great economy.

5

SiteGround is the best web hosting services on these issues Highest Web Support, servers issues, highly skilled and a place with NO STRESSES abt website availability, security.

Cheap, affordable, durable and VALUE FOR MONEY

Well Great Interface which is user friendly

Assistance Chat, and MORE skilled. Among the places to go for web settlement i would recommend SiteGroundExcellent Web Services i ever are saying issues without guarantee if are available but SiteGround DO AS THEY SAIDTry them with NO WORRIES.

6

Jacob Adirachmat SiteGround is very good, in hosting and supporting all my domains. Technical support Dessy is great to do the customer service.

7

Had the pleasure of working with Ivan M today on the chat session. This young man knows his stuff and displays professionalism in everything he does. With assets like Ivan on your staff you are differently number one in suppo

8

Excellent!

9

This is one of my current hosting provider and although it is a bit costly, initially they provide a discount, their services are excellent and their support is great. Their server uptime is great as well :) Truly love them

10

This is THE JOOMLA HOSTING company. Support is fantastic! Site is very responsive and runs flawlessly. Highly recommended. A very cost effective hosting solution. Can't say enough.

11

Michael Leggs (The Social Network for Teachers) Dear SiteGround Management,I am writing to let you know of the excellent service your Support Team Member Yavor Ivanov has provided for me. I had a problem with a crashed MySQL table on my social netorking site, and he repaired it within minutes of my posting the support ticket. This was minutes after I chatted with Borislav and received the recommendation to open a support ticket. I am extremely pleased with my total experience hosting with SiteGround from the excellent customer and technical service I received when you installed my SocialEngine script to today. I am blown away by the lightning fast professional response and resolution. Your customer service and tech support are top notch.

12

JL Spradlin You fixed my issue in less than a few minutes! Amazing!

13

Always great support, just amazing

14

Bozhidar was awesome!

15

Rod Wallace Chat host was able to simplify my request and also answer a further technical question

16

I've been with Siteground since last year and I've been thrilled with them so far. Now I'm renewing and upgrading my subscription and will slowly move all other websites on their servers. Great price, amazing service and excellent support.

17

What else can i say, siteground is simply the best provider and host on the market, it makes my reseller business just too easy, so much that i sinply can't find a reason to change to any other proviser/host, siteground is the best open source host.

18

I got on to live chat and ask how to program my phone to receive support failed to provide an email telling me how to receive emails to my Samsung Android phone. Yes, you suck. You don't deserve a single star.

19

I am going to keep this short and sweet. Time and time again, I am overcome with a sense of thanks for the support I get here. It's spot on, it's timely, it's stress relieving. One of the best moves I have made since January was to move all of my web hosting needs over here to SiteGround. No bull. And I am not easy to please. Thanks again.

20

Sandra Riehl Never just a canned response, but perfection, execution and personality in support! SO IMPRESSED WITH SITEGROUND!!!!

21

Larry Arnold As a user of for just one year, I have, like others, had occasion to request assistance, and in each and every case, the service provide by has been exemplary excellent with both the live chat and e-mail response.

22

Actually I spent hours looking for a title for this review that best describe as a hosting company. Then I found it. As an existing customer, I can attest that we are the number one priority for this company and will continue to be. I still remember the first time I visited your site looking for a good hosting solution and I had a few doubts about my previous domain, so I requested to chat online with a representative. Ralitsa picked my call and in less than 5 minutes I was ready to go. I can't even describe how efficient they are because the truth is that there are no words for it. Of course I ended up buying the best hosting solution, and that was all thanks to Siteground. I encourage you to do the same.

23

Best support ever. I have PTSD and my business is in Canada, I am in Uruguay, and nothing has gone right with anything else I have done today. The support rep really went the extra mile for me. If the rest of the world worked like this. We wouldnt have any problems.

24

Estudos Gospel I love SiteGround, I work with joomla to several years, and never useu a better provider SiteGround !!!! it is perfect !!! I am very happy - http:

25

I have never been disappointed with the support that I have received from siteground they are very very helpfull.

Thank you best wishes.

Drew

26

I am a Joomla-for-Dummies kind of person, and think I found a web hoster for that level. I chose Siteground to host my site cuz they offer extensive, elegantly-written, free tutorials as well as have great online customer service. I give them 5 stars.

27

Siteground did a great job of setting up a shopping cart and I have had a year of no down time. The support people have been very friendly and helpful. Thanks Siteground and your crew.

28

Time and time again I have been immensely impressed with Siteground service and support. Just recently I ran into a multi-site issue with a new Wordpress installation. 'Lubo' got right on it and fixed the problem by morning. The issue was not even Sitegrounds issue. After 5 years with Siteground, I highly recommend them for your hosting needs.

29

Jace Wade I would like to say thank you for your company and employees constant quick response! This is why I will continue to use your company in the future, whenever I may have an issue your team promptly fixes it. Five star service, thank you!

30

Ayman Mohamed Thanks for your help. You guys make good suggestions to help resolve the issues I faced.

31

I cannot write the whole review here Just take it @ review-expect-buying/

32

Excellant support

33

Alex I had tried several Wordpress host options. And i can say that Siteground is faaaar the best! They respond my ticket in minutes! I am using ProGeek package. I have staging tool, hack monitor option They are really the best host company i had tried. And believe me. I had tried several high end companies. Thumbs UP!

34

I am new to everything web, but i've changed hosting 3 times already, and I've finally found a winner! SiteGround has consistantly been quick to help, fast tech support, and I didn't have to wait 40 mins to chat with a tech. It's easy to use, and GREAT

35

They respond quickly to tickets. But I don't like opening tickets, I prefer emails. I wasn't too happy about that. Also they do nickle and dime you for addon domains, backups, and restore. Positive: awesome tutorials, and uptime.

36

I have been hosting all my websites on Siteground for quite some time time. Never had any issues unlike my previous hosting providers. Customer support is great, server speed is excellent and server uptime is really good too. Great value for money.

37

Siteground has the best chat support line I have encountered from any company - large or small - ever. The agents have always been polite, and have a high degree of technical knowledge. When a question came up that required more expertise, I was quickly transferred to a more specialized agent. I particularly like that you can see an image and profile of the person you are talking to. I've never had to wait more than a minute or two to get connected! I also like that Siteground has a lot of expertise in Joomla and they have always been able to 'understand' what is going on right away. The 'uptime' for my site is 100 - I would highly recommend Siteground as a host for your Joomla website.

38

John O'Neill (, ) Just a quick note about the support Daniel has provided. I was getting the runaround from a developer of an extension that i had installed. He was simply wiping his hands of the issues i was experiencing and telling me that the issue lay with the server setup or 'somewhere other than my extension'.Thanks to Daniel, i can now get back to the developer and tell him exactly which of his file is causing my Support!

39

David Block MD I already have an account with SiteGround, and I was looking for information about starting another account in order to have my own began a live chat to ask about transferring my domain over to you. Your sales rep immediately asked me to hold, and very politely told me he was transferring me to a 'senior sales representative.' I didn't get his/hername, but that person should be thanked - it made me feel great to have a 'senior' person on my case. Then, Kristina came on line and was extremely helpful. I needed a bit more information at my end before switching, and we hung up. She then sent me an email. This extra follow-up now REALLY makes me feel like a valued customer. Plus, Kristina writes grammatically and carefully, so she presents that professional image that makes me - a scared neophyte - feel more secure. I consult in business (health care) and have another business: when I see somebody like Kristina who goes that extra mile, I tell my clients. You should be glad to have her. Regards.

40

wonderful response. The best support team in the business. please keep it up.

41

Once again, Bozhidar V exceeded my expectations.

42

Carolyn I receive helpful and instant support on live chat - important to me as I am a novice and Siteground makes it easy to achieve my goals.

43

What was really awesome was that Maria investigated the details thoroughly and quickly and did not guess anything once. Thanks so much, I forgot to thank her.

Catherine

44

I went from an other hosting provider in the US after more than 15 years to Siteground, I love the system and the people, very helpful and easy to deal. They are fast on the chat and solve each time the question fast and perfect. Extremely friendly and helpful. Keep up the good work. Great value Alwin Morgenstern

45

I have just moved 5 Joomla websites to siteground ,the support from this hosting company is superb in 10years of running websites I have never had a hosting company with response to live chats within 120 seconds (without fail) . I cannot stress enough that courtesy and response from the support staff is a pleasure.

I would not hesitate recommending Siteground to anybody wanting to host Joomla sites. Neville Kaplan

46

Freedom Bekier Hi Manger at SiteGround,Iva was absolutely amazing, she helped me so much, was so totally awesome. She is worth at least twice what you pay her. If votes for goodness count for anything she gets a million from me. Thanks for having such amazing, wonderful, helpful and cheery staff, she is a complete asset to your ,One Very Happy client.

47

Manole Bogdan Clear, helpful and quick reply. Thank You!

48

The customer service is quite excellent. They compare to none on the market.

49

I live in Brazil and need a GOOD hosting company that can provide the full services my company needs. I will try Siteground and give it a try. I was absolutely happy to have Ivan to answer all my doubts and questions. Thumbs up for Siteground and for Ivan.

50

Peter Bohus SiteGround still surprise me how professionally support and services can be! Support is amazing or LiveChat or support. They are still ready to answer your questions, even they are 'stupid' - as meine :)

51

I am so glad that I transferred my site to SiteGround. My members are really impressed with the increase in speed, I am saving money and we all love the service.

52

I have been with Siteground for a year and have had no problems with their Joomla hosting. I have used their support desk a number of times and they have always resolved the issue in a timely manner.

53

Siteground was recommended to me by a website designer. His reason, 'They have all the capability you could ever want, and you can actually talk with someone if you have problems.'

My friend was right.

54

Y'all are AWESOME! Thanks again for helping me solve my are always helpful and quick in helping me resolve problems. Thanks again for a Great Job!

55

Jesus Salazar Maya Teodora is kind, and understanding, and sweet, and skilled, and customer-oriented, and - well, everything I could have asked! (even good-looking, but never tell her I said so, ok?)Thank heavens for such a jewel!

56

Stefan Ekman I have been trying out a few different hosting solutions over the last few years and I just felt that I had to write to you and say is by far the best hosting service I have came across. Prices, information on the site, and the control panel is all brilliant. Installed phpNuke via the CP with no hassle and speed to the site seem to be very good as well.

57

I am very new to website building and this is my very first experience with hosting. I initially chose Siteground as I wanted a good hosting service with support for Vtiger CRM, and the reviews for Siteground were the most favourable concerning novice Vtiger users such as myself. I purchased a hosting account and made my first boo-boo. I had clicked on one month hosting instead of 12 month hosting (damn my impatient, click-happy mouse finger!) I opened a ticket and got a response within 3 mins (wow!). They resolved my problem without any fuss or nonsense whatsoever and still applied the discount! Siteground had already installed my requested script (Vtiger) by the time they had resolved my first ticket, and I have to say I was very impressed (not to mention astounded). My next problem was signing in to Vtiger as it would not accept my username or password. Again my problem was resolved within 5 minutes and now my Vtiger is up and running and in the space of 30 mins! Highly reccommended

58

I love siteground. Everything I need for domain registration, webhosting, and great technical support is all in one place at a great value.

59

Siteground is by far the best host. I tried several others in the past and they were overpriced and sometimes unreliable. I host all my sites at siteground and used their services for the last 5 years. Their support is outstanding; they managed to help me with every problem I had, be it an upgrade, a hosting problem or an administrative problem. The answers were superfast and to the point. I'll stay with siteground as long as i am in the sitebuilding business. I've come to trust and depend on their support for my profession.

60

Tried almost every web host, none is as good and as friendly as siteground, my account expired while i was on vacation they kept it running till i was back! gotta love them :)

61

awesome service and support, not to mention the price and package

62

I'm really new to this kind of Internet thing or even domain registering. But from the information I collected from my friend who is quite a pro in this field, many of the features you provided are very sophisticated. I ask my friend to help me look to siteground's website to see what kind of features I can have for any package and after browsing through for a while he constantly said to me to go ahead with my registration because he said siteground has basically offered everything for a good domain hosting. So I think yes I have a good first impression about what siteground has to offer. One feature that I've tried myself is the online chat service and I really love to chat with siteground' support team because they are just kind and very helpful in handling any request or answering questions.

63

I've been hosting on Siteground since a friend recommended them about five years ago, and now have moved everything I do to them and recommend them to everyone. I'm not a very sophisticated user, and only build a few wordpress websites a year for customers. Siteground has everything I've ever needed and clearly much more. When I tried building a site for a customer on another host (GoDaddy I think) it was such a hassle to do simple things that I had him switch to Siteground. I've had numerous customer service questions and issues over the years, and they are amazing. Emails and online support issues are handled in minutes. They always answer the phone and I never have to wait on hold for more than thirty seconds. Their staff is friendly, knowledgeable, and will do whatever it takes to get a problem resolved quickly. I always have the sense that they care about me and my websites. Siteground is one of the best companies I've ever done business with, and recommend them highly.

64

Enrique Araujo I contacted SiteGround support today and had the pleasure of having the help of Anna. She was absolutely fast, efficient and simply delightful to deal with I have worked in customer service in the past I wanted to let you know that people like Anna are those that keep your customers happy and staying with you, and as a business owner now, I must say that is people like Anna I would love to have working for you very much.

65

Kassim Abdallah Excellent support as always!

66

We are a small company and don't have tech team, but we DO need a reliable website. I have a site built with WP, and we constantly update the contents and other files. sometimes we accidently messed up our site, and we didn't have clue what happened and even don't know how to fix it. We turned to the support team, which is available anytime we had the problem. And the best is: they can fix it for us, and no extra charge! Thanks for all the people here!

67

I have had a lot of trouble in the past with various hosting services. They have never seemed as if they were actually able to deliver on what they promised. I have tried at least half a dozen different companies, but to date I have never really been happy with any of them. However, I recently started working with SiteGround, and so far they have been quite different from all the rest. I have been very happy with them to date. One of the biggest differences has been the quality of the technical support. With other hosting companies, it has always been pretty hit or miss as to whether I would be able to get a real human being on the other end when I called for help. Even firms that promised 24/7 customer service did not really deliver on that promise. With SiteGround, on the other hand, I am always able to talk to someone right away. Not only that, but the technical support staff seems to really know what they are talking about. So far, they have yet to be stumped by any questions I have asked them. Of course, another good thing is that I have not really had any serious problems with their service. Another real benefit of choosing SiteGround is the speed of the site. They are much faster than any other hosting service I have used in the past. This is a real benefit since I get a lot of traffic on my site. Even when things are really busy, the site does not slow down at all, which makes everyone happy. I am definitely going to remain with this company for the foreseeable future. They seem much better than the competition, and I would strongly recommend them to anyone.

68

Liezl I have not used yet but by the prompt service and support so far and also from what I read I think it is definitely the host I'm gonna migrate

69

I am so please I have rejoined SiteGround the service I have received so far has been outstanding, support tickets are answered almost instantly and any small issues have been resolved straight away, if your looking for hosting SiteGround is the one.

70

I have been with siteground since 2004 and have always been very impressed with the quality of the service, calue for money and, best of all, their fast friendly and knowledgeable support. Much better than anything I have found here in the UK.

71

Well Up-time is 100 (so far), whenever I needed help you always were there for my questions and answered to them with Thank you Guys!! Keep up the good work!

72

Siteground response was excellent and very fast. I had a question regarding the host services. Thank You, Andy

73

Nicolas Esnault I have just open an account with you few days ago and the service I have received since staff is very helpful and they know what they are have been helped by:- Georgi Vasilev- Ralitsa Mincheva- Teodora NaydenovaAnd I give them all a 5-stars service!I won't hesitate to refer your service to friends.

74

Johnathan Chamberlain I sent in a help desk ticket about my site being unavailable/very slow due to an overloaded server. Five minutes after sending in that ticket, a technician responded stating the problem very clearly, and said that they would do their best to try to fix the problem. About 5 minutes after, my Websites pages started loading faster. That's what I call fast service. Thank You again SiteGround for your great service. Keep up the good work.

75

Other web hosting companies take 24 hours or more to answer support emails and them 98 of the time their answer is something like: its not our problem. Siteground's support, on the other hand, often replies within an hour or two (or less!) and they are extremely helpful with resolving my problems, even when it IS my fault. Thank you, Siteground!

76

Adrian When I decided to switch my wordpress hosted site from godaddy I did extensive research to figure out which hosting company would be affordable, provide advanced solutions and have great support. From the first day I was able to tell that I had made the right decision going with SiteGround. They worked with me through out the day to seamlessly port my site over and have continued to provide excellent service. They provide amazing tools including a staging environment and also the ability to make daily back ups of your application. Not to mention the overall speed of my site has increased by over 75. I have since moved over all my other hosting accounts and could not be any happier.

77

I am extremely impressed with the excellent and courteous support I get from my Siteground accounts. Within an hour I had an issue solved and cleared.

78

I've been a customer of Siteground for the past 8 months and in that time I've used the support system on many occasions. The response is always quick, helpful and the staff are delightful.

79

i have tried till now Arvixe shared (very good), Amazon s3 (the worst) and media temple grid, and this is the best so far in terms of support speed and variety of tools.

I think its the fastest support i have hit yet. worth the money, period.

80

I've never had a problem with siteground - great customer service and very reliable. I'm currently transferring everything over to them from godaddy, as im so happy that they do not overload their servers, and their customer support is very fast and never let me down. Go siteground!

81

WOLEF MINISTRY and CHURCH I am happy with the services offered to me by Anna. I also requested her to forward my number to SiteGround so that if anyone of them happen to be in Kenya, it would be my pleasure to share over a meal because I love SiteGround

82

Xavier Heady I have to say that SiteGround has the friendliest and fastest support and sales of any of my prior and current web hosting providers!

83

Siteground is not only technically superior to any other hosting company I have previously dealt with, they are also super fast to respond to technical support tickets. At first I was tempted to go with some other providers in order to save 5-10$ a year, but after having downtime issues and slow customer service, I decided to go back with Siteground as it was well worth the 'extra' small change in price. Siteground, you guys seriously rock! A

84

Very helpful, knowledgeable and patient!! Many thanks.

85

Jorg Mohnen In a nutshell, all metal-on-metal at any ISP or solution house boils down to cpanels, domain registration, and the SAME whooplah. So all these posts ABOVE are mooted and mute to the following. These guys are IMMEDIATE with telephone calls and IMMEDIATE with online CHAT. When I mean IMMEDIATE, I mean EXACTLY that. Instantaneous help and every ticket I ever had was resolved in under 10 minutes (that is saying a whole lot because I can get real technical). Even if you are not technical, as many of my referral customers to siteground are, you are still helped in under 10 minutes.

86

I found SiteGround several years ago and have never looked back. Their customer service is second to NONE! I insist my clients use SiteGround or find another developer. Whatever the problem they get it fixed, fast.

87

Second to none support ! Fast, Helpful, Friendly - and it works.

88

Best all around hosting -- and when you think it cant get any better you talk to the support team! A

89

I have a faithful customer for several years and always happy with the speed and quality of service. Please keep it this way!!

90

Chrys Chrysostomou Very helpful Iva was. Great service. I love it. Having this chat support is great. I know what I need to get done to start the process. Before speaking to Iva, I did not know what to do. The quickness of getting support was superb. Thanks Iva!

91

Kathleen I just wanted to thank the SiteGround team for the excellent service they have given me over the last year and a half. I've had such a hassle-free experience, I'm completely amazed. It's been a pleasure working with you as my host.

92

As an IT manager I've tried close to 10 different providers from around the world. Yes it's a bit pricey if you look at the hardware you're getting, but it's very reliable and finely tuned and the support SiteGound has is worth double the money of any competitor. THIS. IS. THE. BEST. SUPPORT. IN. THE. WORLD :)

93

This is the BEST hosting company I have experienced, BY FAR! Ive been with them for over 6 months and have never had any down time and always get prompt technical support when needed. HIGHLY recommended!

94

Michele Siteground is a very good host, the best I have tried until now. I am writing this review because I am very satisfied by their service. The best is the support, they solve every ticket in few minutes and in less than one minute you can chat live with an operator. Highly reccommended

95

SiteGround was extremely helpful in transferring my current website from GoDaddy hosting to SiteGround. GoDaddy service - support - customer care and honesty are very low. By contrast, SiteGround support is the best I have ever encountered online!

96

Nice site a little hard to understand for the beginner. but customer support handle all problem quickly.

97

Worst Hosting provider ever. We have transferred one account to SiteGround few months ago, and now, we are trying to go as soon as possible. Because of some pick limits match (such as CPU resource) support have suspended our account?! I never heard user experience like this!

98

A colleague recommended I sign up to Siteground as a reseller and I have never regretted taking their advice. They offer excellent hosting for HTML and Joomla sites (and probably others, but they are the ones I build), they keep their PHP version sufficiently up to date at all times, they allow you to set up plenty of databases and they give you great access to manage your websites and domain name registrations yourself. And their cPanel setup is top knotch. My biggest applause goes to their support. I raised two tickets over the last two days, both close to midnight in Siteground time, and both were not only answered but resolved to my full satisfaction within 6 minutes! Three cheers to Dimitar T. and Lubo K. of the Siteground Support Team for their fabulous help. My clients were delighted and so, therefore, was I.

99

Sheryl Brakey Support was very patient with me an helped solve problem. Thank you.

100

Ryan Orrico I am extremely pleased with the SiteGround customer service and tech support. SiteGround, by far, is the best host I have ever dealt with. The staff is awesome and quick to respond to everything! Thanks from a new lifelong Siteground customer!

101

Siteground support staff go the extra mile over and over to provide top notch support. Thank you. Thank you. Thank you!!

102

Thanks a lot youre an angel and went beyond the mile with my concerns and doubts.

103

celeste Thank you so much for being so kind and helpful. Special thanks to Anton! Love being hosted with you guys!!! lt;3

104

Fabulous host. In fact you don't feel to be in front of a machine (the computer, the ) when logged in on the host, you are really - not just a feeling - in front of live people awaiting willingly to help you. Really satisfied :)

105

We've been very pleased with SiteGround and are moving more and more of our client's sites to these servers.

106

They have been excellent in supporting me in transferring my site from Yahoo. Friendly, accessible, knowledgeable, supportive and most of all available when I need them either online or on the phone. Just what I wanted.

107

I have changed 5 hosts - and hands down SiteGround has been the best in terms of support and performance of their servers! I have a very large Joomla site and my site was loading very slow on all other hosts - including on dedicated servers. Their shared hosting was comparable to a dedicated server on another host. I kid you not. Also, the response to their support is very, very fast and the hosting price is reasonable. I hope to stick with SiteGround for a long time!

108

Aaron Wong Fast response and personable and friendly customer service reps. Having a picture and profile of the person you are chatting with is a great idea! Made me feel that I wasn't chatting with a robot. A so far! Keep it up!

109

Tommy Bennett ( 2 websites with SiteGround) I established my domain over a year ago and I've just assisted a client in establishing a 5 site reseller account with SiteGround. I have used a few different hosting services and I can honestly say that the SiteGround hosting services are the best I've found for price, ease of use, and support. Thank you again for your excellent service!

110

I was completely blown away by the amazing customer service that was demonstrated by SiteGround. My customer service representative was amazing. He surprised me with information and tutorials to assist me in getting my blog going. They gave me a personalized phone call which I thought was really nice, and even started my Wordpress for me. I feel secure, safe, and happy I chose Site Ground as my Hosting provider.

111

I had some pre-sales inquiries and all the answers were quick, concise and to the point. It was refreshing!

112

Olerato Salepito Perfection is their habit. Extremely happy with their service

113

The people at SiteGround are what really makes it the best hosting company on the planet. I have never met a more dedicated, intelligent and caring group of people in my life.

I will Always sing SiteGrounds praises

-C

114

The Best Quality with The Best Price

115

Siteground has taken my fear of web hosting out of the equation. Whenever I have a problem, they are quick to help resolve the issue or to teach me what I need to do. Always A service.

116

My hosting account had maxed out and I needed a fast solution. Siteground was amazing, moved the site for free and gave me unlimited space and bandwidth for an unbelievable price. Support is fast, responsive and they take the time to suggest new features that might help your site be more visible. I met the owner of Siteground at a Joomla Day in Chicago and a couple of his clients happened to be sitting next to me. At break time he came over and sat down, greeted his clients warmly and spent a few moments listening and answering questions. A company with a human touch is hard to find today. Whether you are an experienced web designer or a small business person trying to get online, check out Siteground!

117

German Parra As a new joomla user this website is giving me great support to build my website.

118

Markus Hausammann I have seen many hosting companies and many different online help desks and support systems but I have never seen anything as good looking, easy-to-use, well working and fast in response as this! This is a revelation and I will not purchase hosting from any other company in the future if SiteGround holds up this level of service!

119

getting out of the mafia is easier than getting out of charges from them. auto renewal for everything. even if you want out and submit it in writing, they will still auto renew you anyway. AFTER you get charged, you again have to go back to them and get them to issue you a refund. of course that can take up to 10 business days. did their taking money out of your account cost you to bounce a check? not their problem! they just say thats an issue for you and your bank to deal with. if you use your site for anything other than a basic static site that you never touch, avoid siteground at all costs. customer service is the worst you will find anywhere.

120

Siteground is the best hosting company I have tried. Your support team is the best in the business. I wish more support teams would strive to be as great as you are. Everyone is always so helpful. I always enjoy seeing your booth at the WordCamps.

121

David Hardwick Just started with SiteGround after careful condsideration of other hosting companies available. Although not a 'techie' and having a few issues in installing my new site, I have been guided with consideration and care throughout. Also vey quickly by patient and understanding support staff. A promising start that I hope will be maintained.

122

My pals think I'm a web guru because of SiteGround.

SiteGround made setting up and running multiple sites so easy.

Not only are the technical support folks responsive and accurate. But I also got advice which saved me money.

123

My web designer recommended siteground because they had so many options and services. As a dog trainer in Los Angeles, local Google search is important. Siteground is headquartered in the United States which helps the search engine ranking a little bit.

124

Siteground is website hosting i am using for a long time. Why? Because they are here to support you in resolving any problem in any time of day or night.

125

George was excellent in providing patient and helpful. The uptime for siteground is outstanding. I have two accounts and I feel I get a great value for the investment.

126

Michael Castle In my line of work, customer service means everything, and I always want it to be at the top of the list for companies I choose to work with. I've been with SiteGround for over four years now and have NEVER been let down in this regard. Thanks!

127

Philippe Braem I just wanted to thank the whole Siteground team for the excellent service you provide! Thanks to Siteground I'm in the beginning of discovering all those wonderful things like Joomla! and all the rest. I must say for a 'newbie' like I am in these kind of things it is a bit overwhelming! I think you give a great service and, what is more, it is at a reasonable price too!

128

What I like best is their support. Every time I have a problem - normally a problem caused by me not understanding something - not by Siteground, they respond extremely quickly, they are efficient and very polite. I add polite as I get frustrated sometimes and rant a bit. I always end up saying sorry and then thank you. Had a problem today as I had a huge makeover and realised that I needed an htaccess rewite. I gave up trying myself after 2 hours, contacted support and within NINE minutes they had done the job. They are also very CMS friendly and helpful although I have stopped using Joomla. Their pricing is correct but with their support it is in fact cheap.

129

Outstanding customer service! My previous web developer who happened to be corrupt and unreliable deleted all of the files. Yet, I was fortunate to be informed beforehand that Siteground offers a Basic Restore Tool. which I immediately used to restore files and I contacted them to change information. Thank you, Stefan!

130

Ed Elliott I am very pleased with SiteGround, the support in particular is excellent - everytime I break my drupal installation they fix it and never compain!

131

Siteground continues to provide the best web hosting service in the industry. Their technical staff is responsive, very detailed and always great to work with.

Go Siteground!

132

Fast reliable servers, extensive help and tutorials, responsive technical support (solutions in minutes, not hours). Addon domains are a little expensive if you need them. Super simple to setup Joomla with a selection of free templates.

133

I was excited to start with these guys. But for some reason my site had more data than I had thought and they told me that I would have to go to the really expensive plan so I canceled and the full refund policy didn't include everything, So I'm not actually getting a full refund as they claim. I found people I'm much happier with and about a third of the price. I also didn't like the customer service. They don't listen well, and they also talk over you if you are not incredibly aggressive about being heard, and just want a normal civil conversation. So I feel their advertisement is somewhat dishonest, that they are overpriced, and that their customer service isn't really great customer service. I'm very sorry because I wanted to like them. I had heard nothing but good things

134

fast and ferfect service, have 2 other hosters, but yours is the best, service, the panel, the very also your support, the best and fastest handling i know!!!! thx so lot send you clients before and make advertising for you at the best regards, Ralf

135

Mike Davin Thanks Georgi! I appreciate such quick, great and responsive service! 5 STARS I say!

136

Marie ( 4 sites with SiteGround) Thank you so much, SiteGround! If there is something we talk about around here, it is the great technical support SiteGround provides. SiteGround could not provide such great tech support without the knowledgeable people that are doing the work. We have four accounts with SiteGround and we are always blown away by the excellent technical support we receive. Three of those accounts were moved from another provider - there is no comparison! I had two days of work in that Site; I dreaded redoing everything. Again, thank you!

137

First impressions are important and can make or break a first time buyer. My first impression of this company was so good that I was turned into a buyer having never spoken to or dealt with them before. Lets see if their first impression underscores what they are like over the long term. I sure hope so. I would not like to become disappointed.

138

Ive been using SiteGround for years, and have no desire to use any other hosting service. Customer Support is fast and friendly, and CPanel and other tools are all very easy to use and manage. Plus, servers are optimized for Joomla which is all I use anymore. Pretty awesome!

139

Derek Gau I had to cancel my account because I wasn't ready to build my website. SiteGround stood behind their Money-Back Guarantee 100. I will be back when the time is right, as the price is definitely right for the features you get.

140

Service like this is almost unheard of where I live. Here, you'd have to be something like a Ferrari customer to have -what seems- a personal helpdesk experience.

Thank you again, SiteGround!

141

I asked for support why it takes time to connect to our website. Their analysis proved to be correct and I was able to resolve what seems to be wrong with their assistance. Our website loads a lot faster now.

142

Wow I am actually impressed, very well prepared support. Fast, Responsive and functional.

Admin Are Is very straight forward, with very nice features like cache, backups and restores.

143

The wait time for having joined the chat queue as 8, was negligible. And publishing your telephone if the wait is too long, is unique in my experience. Bravo

I cannot answer the uptime eval, because I have no account yet

144

Paul Robinson Siteground tech support is the best I've ever dealt with. They have skillfully handled every tech problem I've encountered. I am so satisfied with their hosting and their tech support that I am moving all my sites to siteground as they expire with other providers.

145

Alf Pedersen I must be allowed to say that I am so surprised with the response and helpfulness of your support service, that I can't really express it in words! Truly amazing response times you folks are serving! Since last time we spoke, I have added another subscription together with a friend of mine in Holland, and if all goes well, I suspect we'll need a dedicated server in the future. ;-) Thanks again to you all at Siteground: It feels comforting to have such nice and helpful people taking care of business!

146

Their Service is one of the best i've ever worked with! their customer service is fast and always available and they're very want to make sure their customer get their needs in a reasonable price!

147

I produce and manage a few dozen fairly large scale websites and I was looking for an enterprise class host for a large eCommerce project running under Magento. My normal goto providers servers were not behaving to my satisfaction on Magento, hence the search.

My team boiled it down to 3 companies and handed it over to me. When I read the recommendation for SiteGround from Peter Van Westen (NoNumbers) and then the endorsement from Nicholas K. Dionysopoulos (Akeeba) I was sold! These are probably two of the sharpest technologists in the CMS world. I think they are rock stars!

Im NOT Im a really good producer (movies, websites, companies, whatever) and a good producer takes the endorsement of the industries smartest and brightest very seriously!

They are right Siteground was price competitive and technically fantastic including support.

My only negative was that they could not let me use my standard company AMEX card without setting up a special link each month. Hence the 80 on features (not the server, the accounting technology needs improving :).

I give 90 on everything else because even good vendors should always have room for improvement.

Dont take my word for it, but definitely take Peter and Nikolas endorsements as meaningful.

Theo

148

Adrian McGivern I am really pleased with the service that I get from

149

SiteGround was a great service which I got for free though school. The domain was cheap, there service was excellent and there customer service was excellent and helpful.

150

SiteGround's quality, value, and service is unmatched period.

151

Am glad to have made the decision to use siteground. I cant fault them in any way thou there is always room for improvement. One of my memorable moments from them was when they arranged a webinar for us regarding security and how to secure our website even further on top of the security they are already providing. It's one of those rear things from hosting providers but I did learn a lot personally. Siteground, you ROCK!!

152

I changed to SiteGround because I read good reviews about them, when I called they answered the phone right away and they claimed to be the fastest for Magento websites. It is true! They are very fast hosting my Magento website, whenever I submit a ticket, they answer to it within MINUTES! Whenever I call them a live person answers the phone, they have also chat support! They are awesome. Im very happy with SiteGround, highly recommend

153

david mack Fantastic job, very quick, thank you again in solving our problems.

154

Nolan Collins I just wanted to say thanks for having such a great site. You have excellent tutorials that have helped me understand more about several topics in a few minutes than after reading several 'manuals'! I'll be recommending you to a lot of people. Thanks again. PS, I already have 2 sites with you and am about to transfer a 3rd over!

155

I've just gotta say, when it comes to exceeding expectations, you do it on a regular basis. I can't begin to thank you enough for your 'above and beyond' support. I am NEVER leaving!! bob h

156

I can only comment on my first contact with Siteground. I had several questions I wanted to ask .. and ask I did. I got straight forward replies; concise and to the point. I was inquiring on behalf of a third party; so have to always be careful if I was going to recommend Siteground. Which I am, and furthermore; I think my next sites, I will be hosting with Siteground also. If there first contact support is anything to go by, I am on a win win situation. Thank you , and Happy Christmas. ( First time I said that this year )

157

Alejandro L. I am very satisfied with the superb support Siteground provides. Polite, kind and patient with non advanced users like me. Good work!

158

My site was down completely due to database corruption. Within minutes of my submission of a support ticket, Leonid had repaired the database and reenabled the site! Stunning.

159

This is the best move I have ever made for web hosting. I tried a couple of others and had all sorts of down time. Siteground has never been down.

160

Siteground is the best hosting service solution I've ever used, the support, the features, the platfrom and everything is just amazing. Thank you

161

When we decided to build a website we were looking for good, reliable web hosting capable of serving both Joomla and WordPress on a World Class Level.

First time when we heard about SiteGround we didn't know very much about the company, but we decided to try them for a year and now we've been using it as our main host for last 5 years. They offer 99,9 server uptime, great support with almost immediate live chat response.

There are also some goodies installed if you're a beginner with the web hosting: Softaculous site installer, Spam Assassin, unlimited hard disk space, unlimited e-mail accounts and so on. One of the things I found difficult is 24MB upload file limit on a basic hosting package, so if you want to use a web uploader on your site this is a de facto standard. Only way to increase this is to upgrade web hosting package. Last year they added CloudFlare CDN support which basically increases web traffic and improves a speed of your site delivered to user.

162

Simon Hamilton Speedy, knowledgeable, helpful. Never been disappointed with siteground. Wholeheartedly recommend.

163

William Arwine I've been using your service for a little while. I am very pleased and actually very impressed with your cpanel as well as your support (I've spoken with pre-sales a few times)....I just wanted you to know that everyone has been VERY HELPFUL!! Thanks!

164

For experts and beginners excellent support

165

Anton V was super!!! I was really upset because my current and previous web hosts use SpamAssassin. IS NOT working! I am not getting vital customer emails, bills, items I purchased or signed up for. I recalled you have another spam program and I can request SA turned off. Well, I was in LiveChat with that host telling them it is unacceptable that SA is trashing good emails. Plus at same time, LiveChat w/ Anton, asking him about spam software SG uses. He calmed me down, was funny, helpful, patient, smart and turned me into a customer. Not my first time here, but timing right. I simply MUST get my emails, ya know? MANY THANKS to Anton V for his wonderful help. Yr transfer process was incredibly EASY!! Ive transferred web hosting with clients and myself numerous times in the last 20 yrs. Yours was the most pleasant, efficient, easy peasy. Thank you!!

166

Jamie P I work thru a few different host providers and it is always top notch support at Siteground, just open up a chat and they will certainly get your issues resolved.

167

Siteground delivers hosting/support services beyond the other providers. Been making websites for 17 years, learned long ago, you get what you pay for. 3 years with Siteground and never a reason to regret the $2/ $3 bucks extra/ month.

168

Siteground is the best hosting provider. they are very prompt in responding to my questions and service request. I will definitely recommend them to anyone looking for a reliable host.

169

I like the support at Siteground. Every support staff is very knowledgeable and quick. Response time is what matters to me the most and that's what Siteground excels at.

170

I love my siteground hosting account. I never have any service interruptions and anytime I need support my problem is resolved within minutes. Based on their service record I would never change service providers and would recommend them to anyone.

171

Jason McConnell Did a great job, great attitude, and lots of fun to chat with. Excellent customer service skills

172

Reg Goodwin Hi, Just wanted to say I had my site transferred yesterday, with my database and forums and users and its totally awesome how fast and everything is working Thanks for the great work, I'm so pleased!

173

I needed to move a pretty intense website structure over to siteground, and they made it incredibly easy. They did it for me for free and in a few minutes. Very impressed.

174

The customer service is awesome! I had Ivan P. I cant comment on the speed, value, features or uptime just yet but I will do in the future when I have purchased a plan

175

Jean-FranÃ§ois I have moved to Siteground for almost a year now and I feel super happy with my choice. They have an astounding support: instantly reactive, super pro, not greedy of their time and advice. Really amazing in a world where more and more you speak to machines (computers or machine driven humans). The only thing I would improve: the shared CPU allocation. Not sufficient even for a conventional usage like email check or bots scanning the website. Sometime my site went down because of it. Apart from that I have recommended siteground to every person I know looking for a good hosting provider.

176

I am completely satisfied with SiteGround! I switched from my hosting account at GoDaddy - best decision I ever made! Support is second to SiteGround experts know their stuff and response times are within minutes of submitting a ticket!

177

Site Ground has been good with there services any issues are normally quickly resolved and can't be beat for sure

178

This marks my seventh year with Siteground. I just came up with an issue and the support team went above and beyond what I was expecting. I figured that they would point me in the direction to fix my issue, they were very helpful told me where the problem was and fixed the problem. All of the support was dealt with within 30 minutes and this was not an easy issue to solve. Anytime I have had a problem with my hosting or website support has me up and running within 30 minutes. I am very impressed with Siteground. I moved to Siteground because of support issues with my last provider and I am so glad that I did. SIteground hosts 8 of my 9 websites and I recommend them to anyone looking for hosting.

179

SG ROCKS!! Why? It's easy to use, clear to explain, affordable, great service, quick response, bold and solid anything and everything you need from an internet hosting provider, just made better.

180

Jesse Wright Siteground is the quickest, the fastest, the most economical, the most professional hosting service that I know of on the entire world wide web. Siteground is an ace in the hole, they are so good I never mention them to my competition.

181

Jessica Bittke Just want to say that your customer service department is AWESOME!!! They have been going their way to help me all day today and I have been helped via phone, live chat, and support tickets. I was very surprised at how quickly my support tickets were answered!! I definitely made the right move in switching to this host!

182

The new support at siteground is easy to use. Prices are reasonable, and uptime is

183

Boris answered my questions quickly and was polite!

184

Ashton Gong I recently moved my website to Siteground, and I am very happy with their service. Their customer support is just amazing. I am more than certain that Siteground is the best hosting in the world.

185

I recently switched to SiteGround after having problems with others I settled on SiteGround. Others had issues with my multiple site configuration and email blacklisting. SiteGround has been great for everything including support, speed and email.

186

Excellent service and a helpdesk that has never taken more than an hour to solve any problem. Most are solved within minutes. Can highly recommend

187

I tried many hosting services and i found in Siteground my favorite one. The excellent features and special mention to their efficient, ultra-fast and comprehensive technical support. Five stars to the live chat service!

188

Why I love Site Ground: 1. Support is really great. I liked there Chat support. Most of the companies are offering chat supports. But most of the time it takes long time to answer or not available. But siteground support staff are readily available. Most of the time, I got connected to support staff in 30 seconds. 2. All support staff knows what they are doing. 3. Cheaper prices. I thought of going to Godaddy. But was thinking why I have to move as Siteground offers best service. 4. Support staff are very courteous. They even advised me about why I am having to domain accounts which is costly instead of having host plus account. Also advised me to upgrade to host plus. Please tell my hearty congratulations and Merry Christmas to your support

189

G. Emerson Brant Siteground support team is one of the best in the industry. They tirelessly work and make sure all of my web properties are working at full output! Thanks, guys and ladies!

190

Jason Schwartzman ( IDT Energy) I would like to submit this letter firstly as a thank you and secondly as a recommendation. Recently, I switched accounts to your site. I came across your service not through recommendations but rather through internet searches and blogging. Truth be told, I didn't find any real bad press. (Usually that is not necessarily a good thing!) So, I built our first ecommerce site with your hosting service and the staff even helped to install the software. I will be frank -- the installation had some 'kinks' -- but this is par for the course. I've been in the field for more than 20 years and always there are kinks. I wish to thank you and your staff. The support -- through your online ticketing is superb and really less than 5 minutes -- you can actually see them working on it! At the beginning of the week I attended an internet 2007 conference. The clear message for the next year on the internet is User Driven content and business. Clearly you are providing this platform and framework. I am and feel that I am in control of the system and process. Even when things do not go perfectly (and like I said, they didn't always) I am in control. So, thank you SITEGROUND. Keep up the stats and good work. Meantime, I will be bringing in more sites.

191

I have never dealt with a more dedicated company, trust me the support you will receive here is second to none, from the moment I opened my account with them I have been amazed with the speed of support, usually receiving an answer within 3 - 5 mins from tech support, Live chat option is answered within a minute. Keep up the good work guys and you got my business for life, why go somewhere else to save few /$, you wont get this level of support.

192

Hello Jonathan

My website host is siteground and my domain is in namecheap. Do you recommend me to transfer it to siteground or not?

193

imran khan i takes package of for 1 year on shared hosting few days after than said you need to upgrade your package from shared to vps hosting. because my site remains off line with low speed. i upgrade package. the pvs package of siteground is so poor and my site remains offline and gives different errors. they also don,t gives you back up of your website. if you need backup first you need to pay them. they takes from site from earning site to zero site. i don,t share my own site due to security purpose. butt i really suffer from they just said we are speedy system butt in real so low speed of servers. their customers gives early respone butt in real the servers have old and slow speedy system.

194

We had issues with multiple hosting companies for not updating their PHP and MySQL to the latest version and making SimplerWebs not working properly. Since our move to SiteGround, everything is great including phone and chat support. Recommend SG to everyone

195

I really love the fact that I get a answer to my questions that hour or within the same day.

The staff go above and beyond to answer any and all questions no matter how small it may be.

196

Im a Web Developer and I've used many Hosting Providers, and one thing I've learned during all this time: Problems are unavoidable and What a Web Developer appreciates the most is a group of professionals willing to help exactly in the moment when a problem comes out. I've been using SiteGround and it's exactly what I was looking for. The support is great, uptime is just wonderful. It's simply great. Thanks a lot SiteGround.

197

Since I discovered SiteGround Hosting, honestly, I have been satisfied with their service. I have been enjoying the numerous sitebuilding resources in my host account. And technical support has been prompt and satisfying. With my experience I will always recommend it to friends.

198

Gayesha Perera Great customer service all the time! Always fast and efficient and extremely professional! :)

199

Erik ( aka Sabbo) Just a 'thank you' note for the exceptional service and value I've received so far. As someone with just enough technical knowledge to cause troubles, I've found your systems to be quick, easy, flexible and powerful. I'll fully admit that my needs are 'less than professional'; a group of friends and I play 'WorldOfWarcraft', and needed a guild website. Within a day, I had a site up and running, with functional forums and news items. Over the next week or so, I've added other features that game players expect: a calendar, a guild roster, etc., all using components that were a snap to setup and install, including Joomla and PHP-BB (installed via your own online tools), plus JCalPro (a Joomla-based event calendar), WoWRoster (for listing our in-game characters), EQDKP (tracking attendance to in-game events), itemlink (to provide extra details on in-game items), and more from the open source community. It's been a learning experience, but your online tools have made things incredibly quick, informative, and simple. I've had only one 'issue' (entirely my own fault), requiring that my primary domain name be changed mere hours after I'd selected it (I'd jumped the gun a bit on picking a URL). Your support staff responded immediately, helped me quickly and professionally, and did so entirely online (no phone calls, hold times, etc.). I discovered your service while searching Google for 'warcraft guild hosting'; wanted to let you know that your ARE reaching your target market, and that your solutions are a great match indeed. In terms of 'suggestions': perhaps adding some of the above-listed, WorldOfWarcraft-specific components to the 'Fantasico' list would be helpful for folks with similar needs to mine? Otherwise: things have gone very smoothly. Thanks again!

200

Ive said it before, but these support guys at siteground are amazing! Thank you!

201

I always find a quick solution to small and large problems that can arise during the implementation of a site

202

michael todd FANTASTIC support. Can't speak highly enough about them.

203

I have used Siteground before, many years ago. I was happy then, as I am now. That's why I came back to them when it was time to go back to creating websites for my clients again. I have found the staff at Siteground to be so helpful. Thank you!

204

The best provider,very fast ticketing support service.

205

Besides a service that is always tops, their support is simply the best. Staff are well trained and always give their best to have a problem resolved in the shortest time possible!! Well done Siteground! Keep up the good service!

206

Siteground is a great joomla hosting company, as long as your definition of unlimited hosting is less than 3GB. There customer support is second to none. I highly recommend them to anybody that will only have one or a couple of website. Since they limit their Inodes to 150,0,000 from comparable,or cheaper plans from other companies , you will be forced to upgrade to semi-dedicated hosting at about 3X the cost. There are pros and cons to everything so if you like to have multiple backups of your site or have plan to host multiple joomla sites or have large databases, beware of the extremly low limit of Inodes. If you do not heed, you will find yourself wishing you understood this low limit prior to entering into a contract with Siteground.

207

James Stanmore Very responsive and reliable. When I had to take over an active forum on short notice, SiteGround made it painless and quick. Their customer service, both on-line and the telephone. has been very easy to work with.

208

Rick Sheffar You aren't kidding about being fast. Places where you have to PAY for the support aren't this fast. Your speed in your reponses not only shows the care you give your customers it shows your knowledge. You know what your doing, it's obvious that when your asked something, you aren't off somewhere reading and researching the answer. Granted my questions haven't been the most complex but still your answering and solving questions quicker than i can nuke my dinner.

209

As a newcommer to siteground, I made a couple of questions in direct chat to assure I had done things correctly (transfering my site from another Hosting), All was clarified immediatly and I was given so much help I still cant believe it was so easy. Never felt so welcome as a new client. Superb support. Thanks Siteground !!

210

Siteground is just the best 100 recommended to all.

211

Majid Ashi if you are not hosting with , then your on the wrong train simple

212

they are amazing, they first care about customer happiness not money.

Pay them and relax, they deserve best.

213

Niko of the siteground customer service team provided excellent customer service in a unbelievable short amount of time

214

Unbelievable support - They answer within minutes, i have used so many hosts in the past and none come close to siteground.

215

I'm not kidding, 5 stars all round. Just upgraded my hosting to semi-dedicated (a Christmas gift from them), and did it in like 1 hour, as well as take a support tix and support chats with lightning efficiency and you SG!

216

Steven Markle Who the hell are these guys???? ........ Yavor Ivanov and Stanislav Belchev?......And why aren't they working for ME instead of SiteGround???These guys are GREAT!!!Perhaps I should travel to SiteGround's headquarters! Perhaps I should get on a plane, and then a train, and a taxi and then a bus, and then sneak in to your headquarters and kidnap them! I could take them back here to the great state of Nevada in the United States. I could tie them to a desk and make them my personal computer IT personnel!!!But of course, if I do such a thing, then their families will not be happy, the police would not be happy, and SiteGround would not be happy. And of course, if I did these things, then Yavor and Stanislav would also not be happy!!! (this would NOT be good!) So I ask you: What should I do???Well, I guess the best thing for me to do is to not disturb the natural balance and the natural order of the Universe. All of us who live here and work here are 'family', and it is never acceptable (or wise!) to upset the family balance of the and its family of professionals are the best of the best! They deserve high ! Why?Because they are ALWAYS professional, ALWAYS highly-knowledgeable, ALWAYS fast, ALWAYS polite and ALWAYS courteous!!! personnel ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS ALWAYS RELIABLE!!!! RELIABLE!!!! RELIABLE!!!! RELIABLE!!!! RELIABLE!!!! !!!!!!!!!!!!!!

217

Bruce Boeke Thanks, as always, for excellent support! With past service providers, I've had to send multiple, clearly-worded requests for relatively simple service just to get them to understand my request! With Siteground, each request, even if it seems more complicated, is answered with unbelievable speed and most importantly, accuracy. There is nothing better in Web Hosting than posting a support ticket and having it fixed, time and again, within minutes (not that you need lots of support tickets, with the large help database!)! Thanks!

218

I love to work with professionals and the tech support of siteground are really good. Also the communication is very fast. I like it

219

I have found a good guy, able to solve my problem and very gentle. Great support team.

220

Anand Rao I cannot speak highly enough of Siteground.

221

It really does amaze me when I have a technical issues or queries and contact the helpdesk, how quickly and efficiently the team at Siteground respond and deal with my issue. 90 of the time it's immediate, and 10 is within a couple of hours. Thanks guys!

222

Fantastic tech help service, replies to the tickets are within minutes and they have sometimes fixed the issue.

223

The best thing I'm experiencing with Siteground is their service. This guys are there 24/7 so I can ask for some info, or for deep hard tech help and they show up with a smile and help me. I'm an Entrepreneur Starting up an eCommerce Planform and chose Siteground as my hosting provider because they are ready to work with my business.

224

I became a siteground customer because of their big deals around holidays. But after a week I almost screamed 'STOP!!!'.

Their client portal is buggy and hard to navigate throught. And the support department is not synchronized, so I get 5 different people telling me five different things.

The support department also 'ignores' problems that leads to you wanting to cancel your service and get a refund, and instead tries to trick you into buying something else, or keep half of what you want to get rid of.

But their uptime is good. And their servers are configurated well and everything works, exept for some times when something bugs or crashes. I would recommend Siteground to people who does not get easily irritated, and have a little above average understanding about hosting and websites.

225

Jessica Mathis Siteground continues to be a web host I trust; I am impressed with their dedication to customer service. I have been with them for six years and they were a savior after several other webhosts that turned into nightmares. They always respond to my support tickets or questions, and I have never had any downtime on my web site. They've even gone above and beyond their duties to help me when I needed it.

226

Valerie Brideau ( 3 websites with SiteGround) I don't know how to express how grateful I am for your incredible service! HUGE best wishes to the Site Ground Team ... You've made my online dreams come true and have made my 'real world' business ventures possible. I am 110 totally confident to recommend this awesome group. My very best to all of you! Valerie Brideau

227

is simply unbelievable! Have been using them for more than 3 yrs now and i must say that i've never regretted my decision to hook up with them! customer service is onpoint!, reliability and uptime rocks!.....i'm sticking with siteground all the way!!

228

Hi,

This is my very first day with Siteground, but so far I am very much impressed with the service, the professionalism and the technical expertise.

I am now in the process of completing my website and will be able to say more when it is completed.

At this particular moment, I am extremely happy that I have changed hosts.

Ciao,

Patricia

229

Steph Excellent host

230

Absolutely brilliant. Excellent support, always available, fast and have always fixed any issues I have had. I should point out that there have been no issues with reliability/technical problems etc. All the help i have needed is more with my end :)

231

Used siteground some years now. Excellent service from first agreement. Fast and always complete technical support. Minimal uptime problems.

232

Niko was great to work with. Very educated on SG tools and where to go. Quickly navigated within system to set up new domain. Very please. Great work.

233

Great assistance, immediate, free of charge support., really low prices, not seen a downtime so far

234

Troy Tertany Siteground is so much better than my last server experience. I don't feel alone and 'on my own'. They have gone their way to not only help solve issues, but help us operate efficiently and have gone the extra mile several times to make it happen! Thanks Siteground!!

235

Marlon Basco Hello to all the Support Team, Thank you very much for a lightning am very satisfied with your excellent service. I will always be your customer for life. You are the greatest web hosting I?ve ever dealt with. Keep up the good work! Thanks Again!

236

The ugrade went smoothly, no issues. Good communication with tech support, quick responses!

237

Perfect, very fast and efficient

238

Eleni Koi We have been with siteground since their early days.

239

The level of support and service at SiteGround is absolutely outstanding! The support team they have are top notch especially Ivaylo Ganev - young and ambitious guy who help me in every possible way thoughout the whole process. Highly Recommended

240

Fast and knowledgeable-exactly what an ISP should be-none of that dont know dont care attitude-thanx Siteground, great team and great people

241

It's seldom that reality exceeds a company's marketing but you guys really make it my problem was solved in less than 8 Thank you!

242

I have been with siteground for over 7 TOP NOTCH support. Knowledgeable staff. ABSOLUTELY AWESOME!

Mike webmaster at

243

Quincy Jones I've been a very loyal and happy customer of Siteground for many years now. I rate them and their fast and highly knowledgeable support team AAA in standards and service. 'The host with the most!'Quincy Jones

244

Dean Dawkins I just signed up tonight. Your tech support team is No wonder you get so many referrals! Awesome service!

245

The packages offered are fully inclusive and very reasonably priced. But for me the real jewel of the company is its live chat support. It is awesome! Friendly, quick and eager to answer questions and provide advice!

246

best service

247

AMOFA Anyone with a low review for Siteground seems to be someone who depends on public purchased templates, creates websites without following security updates from the CMS they installed and expect Siteground to fix their website when some bug is injected into some unsupported plugin they installed on their WordPress website or something.

248

My previous company site was hosted with Site Ground. Mirko has been very helpful and patient to answer all my queries. I am glad that Site Ground has data center in Singapore.

249

I have never found a better, faster, more knowledgeable and user friendly team of IT Professionals out there. These guys are among the top I've EVER had the pleasure of dealing with. I myself can only aspire to have such high and professional serrvice sta

250

I've been freelance graphic designer/ web developer for the last 3 years. So I know the basics of web hosting, but I'm definitely no pro. All the web projects I've done have been on the smaller side- custom Wordpress websites, etc. All these smaller sites only need shared hosting plans on smaller servers. With my most recent project, I took a big step up doing a large scale eCommerce website for the first time using Magento. So when starting this project the first thing I knew was that I was going to need a much larger scale hosting provider that could grow with my new company and help with anything technical I was uncertain how to handle. After a couple hours of research, my team decided to go with Site Ground and I really can't be happier. After months of development we're finally ready to launch! I've probably live chatted with Site Ground a dozen times in the last 4 days. Every time they've helped me practically instantly with any question. Not only that, they caught an error I made in some settings and opened a support ticket for me and had my problem fixed before I even realized it was an issue! Seriously, this project means a lot to me. And it's really comforting to know I have a hosting provider that can help with everything server side I'm definitely not up to speed on.

251

I recently moved a Joomla site and domain from one host to Siteground; this is probably one of the most nail-biting undertakings a relatively inexperienced Joomla user could every do. Alas, Siteground was with me all the way and provided fast customer support including documentation and thorough explanations to help me understand which steps to take. I can highly recommend it, especially for the security aware - Siteground offers a plugin they developed to protect against the most common attacks such as SQL injections Well done Siteground.

252

S Ramsey Siteground has the best support team on the Internet! I have been in this business for a long time and Sitegrounds staff is always willing to back us up with their unique expertise. They are quick, professional and friendly.

253

Chantal Pare ( 2 websites with SiteGround) I want to thank the technical support that helped import my forum's database from IPS hosting to I was very nervous about the whole thing, but everything went over as smoothly as possible when carrying out this kind of move. I am exceedingly please with the service I have received.

254

I use SiteGround for all my clients now after having tried out various other companies in the past. The control panel and support services are both excellent. SiteGround are always incredibly quick to respond to any questions and very very helpful. Thoroughly recommended!!

255

The best host company ever. I Love them! Nice work.

256

Mario Nobre Whenever I needed support it has been always very kind, friendly and efficient, at any time! Great

257

I'm new to these guys, having moved over from GoDaddy. I'm far from a power user, but I have to say, their support has been unbelievable; fast, thorough, and knowledgeable. Really happy with them.

258

I have been using siteground for a couple of months and am working on a new site. I had problems with it (caused by me i think) and used their ticket service to get it fixed. Their response was fast and my problem fixed within minutes. Excellent service

259

Amazing! Not going to change my hosting company no matter what! Chat service which works exemplary, great team, awesome packages which work great even with Magento. You will not be disappointed.

260

the reason I use Siteground is that it allows me to explore and use my options through C-panel, and yet I have very good access to some expert staff as back up to any rookie mistakes I may make.

Cool.

I am techie enough to be dangerous, so having the handy expert customer service for clean up, or guidance from time to time has been a very good experience. I find Siteground to be a safe environment to grow and learn and it not cost me my first born in the process.

The level of experienced help, and the professional courtesy has been A

261

Tommy Bradley FANTASTIC service and quick truly appreciate you guys!!!

262

Marcelo B. Ramagem I CANNOT believe how amazing your tech support is. I don't think I've ever had such a great customer service experience from a tech company before. Everytime I have asked a question you guys exceeded my expectations in terms of solving the problem IMMEDIATELY and within MINUTES!!! I have to say that I am truly amazed! I will certainly consider you guys for any other web service we may need for my business in the future. You should be VERY proud of your company's approach to serving clients.

263

These Guys are really good - Five stars !

264

I always recommend sit ground to everyone, and have few site with you, for a month I have been trying separate two domain from one account, as I had to give the responsibility of it to another company.

First I was advised to pay extra to split them to get two username and password for cpanel for each domain, which I did. But all it happened was I could access one domain through site ground web site login icon and the other domain still had access to the first domain.

Then I could not login to 1st domain. It took 3 hours on line to explain on the 13/1/2015 to tech support and then I was told dns needed to point to the 2nd domain.

Today I found out the domain had been done since 13th of Jan, also the joomla installation has gone. All email account I had setup is gone.

Finally when I asked what I could do, I was told to contact the advance team to get a backup for the site and maybe they be able to get the email accounts as well.

It would have been so much easier it site ground just setup a new account with an existing domain name for me and transfer the files across.

I have three other domain with just host and was going to transfer them to site ground, but not now.

265

Dave Harris My previous host forced a move, they could not even render my basic WP site. Research brought me to Siteground and it has been an eye opening experience. This is how it's done, these folks are professionals.

266

I've been a customer for many years and my system had recently slowed due. After a 5 minute chat we had the system back up and running in minutes. And this was with the sales support center! Most software support centers aren't as good as their sales.

267

I have been with them for 1 year and now again for another year and have had no problems.

268

I'm on their 'Go Geek' plan that includes a few extras like 'less people on servers', 'PCI Compliance' and 'Advanced Hardware'. So far I've experienced consistently great response times with my WordPress sites. Siteground appears to specialize in WordPress and include a few handy features such an automated administrator password reset. I like the service so well that I'm weighing a partnership with Siteground as their cPanel based enhanced features make management easy, the performance is amazing and the support near instantaneous. So far, I'm comfortable recommending them to my clients.

269

Every time I have needed assistance from your staff, I always get the best service! This is the second time I have been assisted by Anna Georgieva; she is so very patient and understanding. She is polite, friendly and has a real desire to help your customers (a real asset for your company). Having such great staff available 24/7 is amazing; I know that you people are always there to support my site, which is important in my business of safety compliance. Keep up the great work, and give Anna a raise for her excellent customer service! :) Thank Earl Gaugler

Westminster, CA

USA

270

Tommy Hi,I had a major issue with my forum and was going round in circles but up stepped Dimitar guy has helped a few times and always goes beyond the call of duty to is a credit to siteground and the main reason I will always recommend you to all my contacts for domains, webhosting pass on my thanks and give him a big pat on the back from me and my forum

271

Paul Turner I just wanted to drop you a line to say that your service amazes me. The level of service and support is well above what I expected for the price. I have recommend your service to numerous people and they are equally amazed. Keep up the great work.

272

I've had sites hosted by SiteGround since 2006. During this time they have helped me on many occasions sort out my sites and provide solutions. Currently I have 11 sites hosted with SiteGround and I don't even bother looking at the competition. Why would I? SiteGround has done everything to help me over the past 7 years, why change now? Their service is first class, they have this new live chat service where you can see a picture of who you are dealing with. I think this is a great way to personalise the service. You feel as though you are important, that someone is looking after you, that you are more than just a number. Recently I migrated a site to a VPS. I've never done this before, but SiteGround made this process effortless for me. I needed to lodge a couple of service tickets, and these were responded to within minutes. I have not found better value for money, better service, or better support. SiteGround is one of the best companies I deal with!! They cant be beaten!

273

Hello Mahmood, first of all thank you for trusting SiteGround with your websites. We were very sad to hear about this occurrence. After reviewing your accounts and correspondence with our Customer Care team, we have discovered the reason for this issue. In the first chat when you purchased a new separate customer area (as you wanted to have 2 separate cPanels), it hasnt become clear that you additionally have to post a ticket for a transfer of the site to the new area. We are very sorry for this misunderstanding. We thought itd be best to have a representative contact you personally and help further. We understand you spoke with him already, he initiated the necessary steps on your behalf and now the accounts and sites are working properly. Once again, we are sorry for this inconvenience! If you need our assistance, please do not hesitate to contact us.

274

Rich Super Easy process with phone confirmation to check my details direct and avoid credit card issues.

275

Excellent service and best customer care ever in the hosting company.

276

The best I have ever seen for reliability, customer relations, and price! I highly recommend Siteground! Their help desk is top notch. Fast, helpful, and polite.

277

Best Customer Support Ever i had few problems regarding domain setting and domain changes.

One of the Customer Support named Dessy helped me with big care to the point that every single problems have been solved.

I am sooo much satisfied with the support i received and wanted to share this great experience.

Considering the price they offer, probably one of the best host server in the world. Thanks very much for the big help today ^^ Jumpei

278

When I started using Siteground 3 years ago I was fairly inexperienced with web hosting and all the ins and outs of websites. What 1st attracted me to Siteground was the price and the fact they used Joomla and Linux servers. During the 3 years I have used Siteground they have constantly been improving their options and I must say that the support is excellent. I highly recommend Siteground for those who need hosting for their website.

279

Paul Cavanagh My new Joomla website is a day or two from going Live but I'm very impressed with the fast, courteous AND knowledgable help I receive from Siteground. I would not have a Joomla site anywhere else. Period.

280

Matthew J. Franzel I just wanted to thank you for providing me with EXCELLENT SERVICE! I have switched to you from I did this because 's service's were horrible! Their plans are expensive and don't give you anything. Their tech support team is rude, unprofessional and un-timely. Basically, they were horrible! I was looking for a new web host and came across you. It was like a dream come true!!! It takes literally 2 seconds to talk to a tech support person in live chat, if I need help with my site, a tech person gets make to me in under 10 minutes, they are friendly, courteous, professional, skilled, and I can understand what they are trying to say to me. 's people were just horrible! I was nervous about switching because of the hassle, but you did it all for me! NO PROBLEMS! It was perfect! You set up my account in less then 2 minutes. With , they said in under 5 minutes. Did that happen? No, it took 3 days for them to set it up! To top it off, SiteGround is the best, they have the most skilled and courteous people working for them and I would choose you any day! Thanks a bunch!

281

For the last 5-6 years. I've been using several hosting providers. No matter which one I chose when it was renewal time I always had issued with my cards and the issuer banks (not to mention high renewal costs or bad support). 4 days I had the non-plus-cuam-ultra of my credit card issues (i live in Bolivia) and all the guys from support were amazingly helpful and patient. Most of all they understood the issue and were kind enough to guide me with all the possible options I had to solve thing here with my issuer banks. Thanks to Angel, Teodora and Stanislav!!!

282

Sounds too good to be true? Well I can only say, compared to my other host no comparison. I can go to bed just with peace of mind. People are helpful and sooo responsive, and just great features. I would recommend siteground to anyone who is looking for a great service provider esp. for WordPress.

Ulf TÃ¶lle MPH

283

Raul Later so much positive reviews, I opened an account with sitegroud. The fist the server went down half an hour. I contacted support and told me that it was routine maintenance, and then I was not allow to have my money back, but their offer was to give add 30 minutes more to the end of my contract. Amazing offer.

284

I've been using Siteground's shared hosting for almost 5 years now. I've used it for my clients web projects. I've never had any downtime. Their customer service team especially the technical team is very helpful and knowledgeable. I highly recommend them

285

The best hosting and support never let u down in any probleam and i am very happy with this company and would suggest to all other join

286

Siteground support is absolutely great. After a few minutes from opening a ticket the problem is solved! In Italy we have many hosting services but we decided to get Siteground's and I must say that this was an excellent choice.

287

Siteground can provide everything I need - fast connection, strict security measures and although they promise 'only' 99,9 uptime, this year they had 100 - incredible, but statistics shows. Chat support is great - quick and kind, and knows the answers. I would recommend them to anyone who looks for hosting a site.

288

Kallum Spader Great and so easy - will actively recommend SG to others

289

Greg Suba WOW. I don't know what to say other than Thank You Brandon (and Nick, and Greer, and Valiant)! In the last 2 days, SiteGround has provided me with service that has been more clear, courteous, and effective at problem solving (AND fast) than I had in a year's worth of bad service from my previous provider. The website looks just as it did in Mambo. I now look forward to rebuilding my site with updated content - while learning how to use Joomla (it looks very similar to Mambo). I have reviewed the site and my feedback is nothing but Positive. I am relieved to have a secure and manageable site once more.

290

Have to say I am totally impressed with Siteground!! In a day where good, let alone great customer service seems to be dwindling Siteground has totally Excelled!! I have never had an issue with Siteground since I joined them a few years ago. Keep up the good work guys - I am so impressed!!! Mark.

291

The support is awesome and all over any questions/challenges within minutes.

You guys are awesome!

292

Lorraine Moorhead These people are professionals.

293

I've been a SiteGround customer now since 2006 and currently have 2 websites with them. If you want the most reliability and best service and support sign up now! The other notable fact to know is they are constantly bringing new and improved ideas.

294

I've said this many many times. Siteground rock. I just had a site that I was attacked by spambots and they worked with me to fix it in no time. Again, they are not the cheapest but they are very inexpensive - you really get more than you pay for with Siteground.

295

I uploaded 2 joomla websites, the first year i got a complete year for $10 (including the domain registration), the next year was $100, so the real price is a little higher compare with other hostings. the tech support is really efficient, but sometimes is very dificult to place a i didnt have downtime problems and there are a lot of features availables. A really good hosting.

296

Felikss Veilands 98 of a great support! Of course we all are people and also sometime is a full moon :), but overall, I am completely satisfied.

297

Jason Herman ( 3 websites with SiteGround) Here it is, perhaps unpolished, but very sincere: SiteGround provides service and has been an excellent experience in every aspect. I have several different domains managed by SiteGround and they have constantly exceeded my expectations. Their pre-sales and post-sales support and service have been amazing. They answer each of my questions with the utmost repsect and support and always pointing me to the correct solution either by a tutorial or technical answer. Any question is handled in record time and is treated with so much dedication that you don't feel like 'why bother I am only going to get a blow-off answer'. They have made my job easier because of their service, their knowledge base, their extra features and automation tools. I know that with SiteGround behind me my business can flourish. -Jason Herman Software and Integration Consultant

298

I've always loved Sitegrounds, it's been our go-to host and has been fantastic, however our renewal dates are coming up and we're looking to consolidate all of our sites and domains to one host. Unfortunately their renewal prices are extremely steep, and we'll be transferring everything to an equivalent quality host that we've been testing out, which offers substantially better prices. All of that aside, I will say that their support is great to deal with; always very prompt and helpful, and the service is great, with only a few brief hiccups over the course of a few years.

299

Support is AMAZING. They have things fixed in seconds, not hours or even minutes. Quick useful chat support that can quickly escalate issues to hosting technicians. Best hosting provider!

300

C. Smith I have used many hosting companies thus far - wpengine, godaddy, hostgator, flywheel - and am loving Siteground.

301

As a newbie, siteground has been fantastic in answering my queries quickly. Also their price point is perfect.

302

Excellent especially the response times to problems. The File Manager could be improved to show that processing is taking place while files are being moved or copied. Everything else is excellent

303

I switching to siteground after trying a few hosting sites and it was the best decision I've ever made. I have always had prompt response time, little to no down-time, and knowledgeable techs to help answer any questions I have.

304

Siteground Rocks! The support is very knowledgeable, polite and very fast! My site just went down due to being hacked and after contacting support they made suggestions to fix the problem and stayed with me through the whole process which went very quickly!

305

Terry Wolters I am starting a new business and my web site and hosted services are key to success. Fortunately I have the Siteground Support Team assisting me so quickly and accurately they feel like my own IT shop!

306

Giampiero R. In my 11th year in business as a marketing director spanning medical, music and film industries, I have never experienced such a wonderful team of people and in just 1 day of doing business with you. All the people all over the internet who have spoken highly of you were absolutely right. I'm sure that you will agree that email can sometimes be a very 'cold way' to do business, especially when business operators and clients are so far away. Though, I can tell within your emails and the members of the team that I dealt with in just one-day, and the professionalism in which SiteGround handled me as a client and understood my needs; I can tell that you have a wonderful 'workplace culture' which i'm honoured to have experienced. I believe that SiteGround will one-day be the 'benchmark', for not just hosting, but for 'great service and support'. It's the 'human touch' in which you operate your business that sets SiteGround above many other companies operating on the wish i could say the same for other companies.

307

Allthough a little untransparent fee structure (the same with all other hosts), their hardware really drive the very best performance from my WP / Woocommerce shop Go ahaed and get a plan with them

308

As always great service.

309

Anand Paul you wont believe me, my site was hosted on godaddy for an year and half, with premium hosting, due to their pathetic performance i had to change my hosting. Then i read about siteground. i must say this is the ideal place for a wordpress site. My site rankings and traffic has increased 4 fold now. and the back end performance is excellent. Love you site the way you people care its simply amazing. never become like godaddy when you over grow them. im sure you guys will some god bless this finally, now i feel like working on my used to be a nightmare on godaddy

310

I've had several occasions to be in contact with siteground for various reasons. I cannot express how good your team is. I'll be moving multiple sites to SiteGround. You've really proven yourselves as knowledgeable, polite and always helpful.

311

great and very fast help desk support

great price e value

friendly and complete control panel

312

I've been a web designer for over 20 years and have dealt with a number of hosting companies for myself and on behalf of my clients, Siteground so far has hands down the most excellent support and customer service I've ever seen. I fully intend to migrate the rest of my sites here as well as recommend them to my new clients and suggest them to the old clients who are unhappy with their hosting services.

313

Support outstanding.

Not a single support query unanswered.

Support staff experienced.

All problems resolved in minimal time period.

314

Vincent Scully The support provided by SiteGround is second to none. Super fast response times and accurate information provided at all times.

315

Jeff Hotchkiss I recently decided to move one of my main business sites to SiteGround. I have had one site with you for about 6 months with good service. When I decided to move over I expected challenges with the Oscommerce script and the SSL and we got em. This was a challenging move but with the diligence and outstanding service provided by Bill Carter, Nick Scott, Jeremy, Nigel Flynn, Valliant Walters, Larry, Marvin, and everyone at SiteGround Customer Care we got it done. Erica and Isabel in pre-sales were responsive and knowledgeable as well. I'm sure there were many more people involved and I want to Thank You all, I will be moving the rest of my sites and those of my clients as well (I am a web marketing consultant ). Good work, Good hosting, and Good day to all.

316

Always fast courteous and intelligent support. I use chat sessions and couldn't be happier with the level of support through online communications.

317

They are simply the best. Ive tried many other hosts, webhosting hub, media temple and some others of my own country. Sitegroud is faster, cheaper, 24/7 uptime so far. And the support and tech assistance is UNBELIEVABLY GREAT, QUICK AND CARING ! Go for them, you wont regret.

318

Frank Calje I am developing new businesses and logically creating sites for them. We are moving very fast, thus site content (and site names) need to move fast too.

319

I had a simple billing question. I used the support ticket. They responded to me in less then 5 mins the issue was resolved quickly.

320

Very reliable and are committed to help you in need of service. Their technician

are rated number 1 in my book.

321

I am a webmaster and I have about 12 different clients with siteground so I deal with them a lot here are my observations:

1. Technical support for wordpress and magento is very good and fast.

2. Their shared hosting works very well, their servers also work fine, their VPS seems to have a lot of downtime so I no longer use them for VPS, just dedicated or shared. Also their VPS has no access to many root tools, like restarting services.

3. Every few months they do changes in the middle of the day, US time, causing the server to go down and despite me asking for them to no longer do this it still happens. This is frustrating if you are running a store where 1/2 hour can cost you money.

4. They don't have an uptime guarantee In summary I would recommend and use Siteground for regular wordpress websites and Magento websites as long as you use shared hosting or a dedicated server. If you need a VPS or a 100 uptime guarantee I would not recommend Siteground.

322

One of the worst hosting experiences i've had. My site was hacked 3-4 times and each time Technical support tried to sell me their Malware Scanning Services at $ 99. Technical support is in Bulgaria and they are bloody incompetent. I had to move my ecopmmerce site to Hostgator involving additional hosting costs but well worth the peace of mind. Every 3rd or 4th day my htaccess file is hacked. Cpanel lastlogin files do not record Ip address, Hotlink Protection is broken and every other week Google display a malware warning of few of my website. I have spent sleepless night wrangling with support to fix errors and I have a 'Premium Support' account. Ill be glad to move out of there at the end of my contract period and would advice new customers going there to not be taken in by Henymoon Rates because after your first year your going to be stung for your life !!!

323

Giuseppe De Napoli The best, every time you need support they are ready. Excellent Hosting Service.

324

Giancarlo Galliani ( SiteGround Reseller) I have more than 20 web sites hosted with Site Ground. I have been fortunate to be with Site Ground since the beginning of my Web Design Company. They are always prompt to help and they treat me like a VIP! It is good to have a huge team of experts to support my small business. I am very happy to have Site Ground as my hosting provider!

325

I just started moving a few of my websites to Siteground. As I needed to sort some things out regarding the technical porcedures around moving my sites, I had to open a few support tickets. These were all sorted out in minutes time, sometimes even seconds. Also response time of my sites improved without further configuration changes.

326

I just transferred my WP site to SiteGround using their transfer service and it went almost perfect but the almost is something that was fixed right away. Im not a WP developer so just having a responsive team behind you is super comforting. I know for sure that if I had to DIY I never would have done it in the timely manner that they did. I cant speak to uptime (yet) but Im confident itll be great. Customer Support is so important these days and I love that you can chat, call or email. Highly recommend.

327

Iqbal Malik A simple interface for controlling accounts and unparalleled service on first and second tier issues which are sorted within 10-15 minutes. A service that i would without hesitation recommend to anyone wanting to run a memory intensive application such as Magento. Price I cannot complain about, especially with level of support and what is offered. Uptime so far 100 whilst being a customer for 2-3 months or so.

328

Have used many companies over the years, but this is by far the most professional and friendly one I have encountered and now use for all clients.

329

after the first time i contact support, the response is great, fast and helpful, i am sure they are the best ....

330

Siteground is much like other hosting providers - however, they provide a range of things on top of the normal delivery which set them apart. I have had to use their Support team at all times of the day or night, usually because of something I did wrong. They have never let me down, have always responded within 15 minutes, usually much faster, and always with courtesy, understanding and clear technical advice; in fact, they often tell me how to fix the problem and then add that they've also already done it for me! This, in addition to Wordpress staging facilities, well-appointed CPanel, excellent up time, good communication and good prices. I use them for everything!

331

I'm a music producer with an international clientele that includes Disney, Pokemon, Madison Avenue Ad companies, and artists from 56 countries and states in the After a year of using multiple hosting companies, I've transferred all my domains to SiteGround. tech support 24/7, always within 15 minutes my issues are resolved, no downtime yet after a year, everything works with no hassles. plus - everyone i've communicated with there are just plain good people. What's not to like?

332

George Kelley I am completely and utterly amazed at the extremely efficient and proficient customer service staff at SiteGround. I cannot recommend them enough!

333

Martyn Jennings ( 2 websites with SiteGround) I have to say I am continually impressed by the support and courtesy you continually show, very professional, and always going one step further to please. So thank you for all your help, with my faults, enquiries and installations. Kudos on the hosting, and thanks again!

334

I have been working online now for just over 15 years,in that time I have used a dozen different hosting firms including German ones as I reside in Germany. There is a common saying which really hits the nail on the head when its comes to Siteground hosting and that is ' A website hosting firm is only as good as its support' usually you never have a problem with hosting but when you do you need professional and QUICK support. I have had setup for me here by Tech support and had a template added,I did have a few hitches with the template some mistakes were of my own making and nothing to do with support,but every time I had an answer within 15-20 minutes and I live in Germany so am sure it was middle of the night where support are. Tech support with Siteground is by far the best support I have experienced in 15 years of working online,I have no problems in recommending Siteground to anyone.

335

Been using Siteground for around a year and a half great service, anything that they believe you should know is sent to you via email. CPanel is a fantastic tool that makes everything a lot easier!

Customer service is rather quick to respond and give precise details on how to sort out your problem.

All in all a excellent service!

336

Danette I love Siteground. I am slowly moving all of the sites I manage over to them because Siteground is so efficient. I know if I have a problem, they will help me resolve it quickly, and they will do so graciously. My previous host is going downhill.

337

I have been with Siteground for the past 7 years and will be with them as long as I live.

I don't have the capabilities of a real webmaster and depend mainly on them but people think I know a lot about websites and that is why my websites look nice.

338

Fantastic service and support, they had both vTiger and SugarCRM loaded for me within an hour of my request, spot on responses, I highly recommend. I had used three others services previously and by far Siteground is best !!!!

339

When I opened my Joomla website hosted by Siteground I found a new version was available but I was unable to update. Our technical representative at Sitground was fast, effective and informative. We are very pleased with this service experience.

340

I have been with many hosting providers and siteground is by far the best. The support is amazing and the uptime is 100. I host many websites with siteground and will continue to host more. Many of my friends now also host with siteground and are very pleased to be introduced to them also. The service is cheap and everything else is by far the best. Well done to the siteground team for providing such amazing innovative hosting solutions. Keep up the good work.

341

Joshua Argall Siteground's technical support and customer service sets them apart from any other provider. There's not another company that comes even close to the quality of service I have received from Siteground.

342

Saleh Bucay ( 8 websites with SiteGround) I just want to let you know that of all the various web hosting companies worldwide you are the only one that have kept me stay this long. This is merely because I've found in you the best services I've ever been wanting to have in addition to your reasonably affordable fees. I Thank God I have finally found you. Long live!

343

Quality hosting and Excellent services! Very well !!!!

344

Just a quick chat to check why my site was not loading. Stefan gave a quick response, checked my site (it turned out to be down to timing, a planned maintenance period had just taken place). But, very please with how quick Siteground staff responded to my questions, thank you Stefan.

345

Erin Eckert These guys rock! No matter who I get I am satisfied! From live chat to the tech gurus, I am in awe. I left Bluehost and am sorry I didn't sooner. I have a complicated site and these developers saved the day when the theme designer disappeared from the face of the earth. If there was a way I'd take them to lunch. Bravo!!

346

I recently put all my eggs in one basket, moving my few websites all to Siteground. I'm pretty small at the moment, but have BIG plans. The support is great - - friendly and knowledgeable - - and my future seems secure!

347

Never in the hosting business and beyond have I found a company like SiteGround. Highly reliable, uncomplicated, technically up to date and friendly! Amazing!

348

I am very happy with SiteGround. I have been looking for a hosting solution for years and happened upon SiteGround about a year ago. I can now host multiple sites and not worry about down time. I feel confident that my client's sites are secure. The technical support rocks. I have used their tech support periodically throughout the year. Mostly for installation instructions and add-on instructions. They have always been knowledgeable, friendly, and politely supportive.

349

Howdy Siteground, I have been a SG user for 5 years. I was really pleased by the service I received then. But now, with a much better support and ticketing system, I am very happy with the expertise, speed of fix and the courteous and accommodating staff I have dealt with. From beginner to expert SG can make a fit for you and your website. I would definitely recommend SG to my friends, in fact I do already!

350

Terry I wanted to thank you for the quick and capable help. I will continue to spread the Siteground 'word' to family and other businesses!!I am happy to be a customer reference.

351

Steve Alston HELL YEAH! I want to give you guys a big hug for making unlimited MySQL databases (which is important to me) and other things. I actually did make the right choice choosing you guys!

352

I had an issue with a site that was imperiling my service. Within 45 minutes the rep (Valcho) had responded twice and the problem was resolved. In four years, I only had one other occasion to seek help, and it was handled just as quickly. The answers came so quickly that at first I thought my reply must have bounced.

353

SiteGround is by far the best hosting company Ive ever used in the 8 years Ive been running eCommerce. They are extremely helpful and quick through Live Chat, at all times, always available to answer your questions when YOU need them to be answered, they easily guide you, and actually log in to your account and do some work for you to make sure everything is correct. As far as their servers, my site is fast and I have no issues whatsoever. Theres nothing else you could ask for Really, nothing. If you need a hosting company above the level of great, all around service, SiteGround destroys the competition. Very well put together company worth trusting your business with. Use SiteGround, or take the chance of your personal website or business running into the ground. Thank you SiteGround a million times over!

354

Alaa Sadik Almost 1 year since I established and hosted my PresentationTube project with SiteGround. Very happy with the site performance and stability. Support team is really very friendly and helpful. CPanel is always updated and work very well. Thank you.

355

It's cheap. Something to be said for that. And most of the time it works just fine. Mostly your databases don't disappear, and backups work, your incoming mail doesn't get blocked, and you don't need much memory or shell access. But

356

Technical support is very very fast. Best feature!!!

357

This is the best hosting company I've ever used. Great prices, al the options and great support. Highly recommended.

358

I was trying to migrate my Mediawiki installation but I couldn't get the last step right. After stubbornly struggling (I'm a male) for a while, I decided to ask for help and log a support ticket. The Siteground support rep asked me a couple of questions then within 10 minutes had the problem fixed. Not only did he fix the problem I thought I had, he found other mistakes I had made, reversed them all and did the job time I won't be so stubborn and will ask for expert help first. Thank-you Siteground.

359

Andy Ricci Once again SiteGround has helped me significantly! So proud to be using SiteGround as my host.

360

Paul Misner I signed up for SiteGround at 5:30PM eastern time. By 9:00 PM they had registered my domain, installed the latest version of SugarCRM for me, and transferred my data from my local computer. During the installation, I was contacted by the sales team twice by phone to ask me questions, and let me know that the installation was completed. Tickets are responded to typically within 15 minutes. Major outages and easier issues are solved almost as quickly. Technical non-critical matters are dealt with overnight. I was with another provider who didn't respond to me nine hours after I reported an email outage to them. I've since moved all of my hosting over to SiteGround.

361

I've hosted a reasonable number of websites on can say with all certainty that i havnt had any reason to regret my decision! Technically speaking, the services provided on siteground is whenever i have any problems, the live support system on siteground just blows my mind! SiteGround Rocks!!!

362

Tanya was extremely knowledgeable and patient!

363

pink lotus I had used Siteground a few years ago. So, when I was ready to set up a new website I had no hestitation in returning to their hosting services.

364

I am very satisfied with Siteground as a provider. I've hoited sites with 5 other providers before this, but siteground is miles above all of them. Chat support is very fast and helpfull. I never found a better cost/performance

365

A great company indeed!

366

Siteground was recommended by SimplerWebs! SimplerWebs explained to me, in detail, about each hosting package, features and support! I am glad I went with SimplerWebs as my web design and SEO company, and Siteground as my hosting company!

367

I have had great customer service so far, quick and personable and they know there stuff - especially Ivan!

368

Cameron Herzog Siteground customer services has been fast and accurate any time I need assistance.

369

Dave Morales I must say that I am utterly flabbergasted about how amazing my customer experience has been so far with your I have had hosted website for seven years now, with five or six different companies, large and small and must say by far your is the best. You have your act together from top to bottom. The automated, instant account set up was clean and painless, the automatic installation routines for Joomla and other products is a beautiful addition (one of the main reasons I went with you) and your tech support is truly exceptional. My account creation went smoothly and the installation of Joomla ran, however file permissions or some other server setting was sorts and my site returned Error 403 messages. I submitted a trouble ticket and in three minutes flat Brandon resolved my issue completely. I only wish that some of your competitors that use scantily-clad models in their commercials we are easy to deal with and as responsive. Thumbs up on the elegant and clean interface of your main website as well, it is very easy to know where you are and get in, get registered and get out. Much appreciated, you have a customer for a long time to

370

I am a solo tech person at a small company. I was so frustrated waiting on answers from my last web host. Ever since I changed my host to SiteGround I have new confidence in site management and I feel like I have an extended team supporting me. Not only are they extremely quick in turn-around time, but they are always so courteous and helpful. Often times they send me links to resources that will help me further understand things. I am extremely pleased and would not hesitate a second to recommend them to anyone!

371

amazing!!! great job

372

Kelechi As usual, siteground continues to fill my heart with joy! the customer service response is simply incredible!!! i've just purchased yet another domain and hosting with siteground and i assure you, there;s a lot more where this is coming from! ;) Keep it up!! Siteground (Awesome Host)

373

Been a pro user of SiteGround for many years now. Never had a hosting related problem ever since, and if I had the excellent customer service has always taken care of solving it in no time! This people really rock!!!

374

My site was down only once between Nov 2007 to Sept 8, 2008 (ie today) while I was working. I submitted a ticket for this problem. Within a minute, while I was still in the consumer area, they not only replied but rectified the error.

375

I've been with Siteground since its inception over a decade ago. I came back to use their services for a they're fantastic!

376

very expensive and renewal is done in a manner so that the customer isnt aware and email notifications are not timely. And when you try to contact customer service they want to charge for late fee even when it is not late as the renewal date was not past. In short they are thieves. Be very very careful.

377

RIchard Morillo This is the best customer service! Always fast at solving the problems, always capable of finding a solution for am very much happy with the services at

378

Jeremy Krane ( 3 websites with SiteGround) I have a few sites hosted on your servers and recently had some minor but important issues. Every trouble ticket was responded to immediately and fixed. You support is excellent, and I will gladly recommend your services. Having worked with various hosting companies, I can say that your service is hands-down the best. Anyone can host a site --its the support that is your you for doing such an great job.

379

Super fast, clear and to the point answer, offering additional help by Dimitar Genchev.

380

pre sales Konstantin answered quickly accurately and professionally better than any of the other hosting companies ive tried so thanks to him welcome to my business

381

Roberto Mazzanti My name's Roberto and i'm the owner of 2 websites hosted here at siteground. Here in Spain where i live i couldn't find a decent hosting service and after some research in Google i finally decided to choose Siteground.

382

I moved all my sites to SiteGround, and I advise all my friends to do so as well. The speed and quality of service are beyond belief.

383

All issues are resolved quickly. Never a problem.

384

Siteground Rocks!.....i've never had a downtime since i started using customer service is off the charts! really really great and friendly! i always feel much better after talking to siteground have really flexible hosting plans which are quite cash friendly [ if u know what i mean ;) ].....Thanks Siteground! U guys are simply the best!

385

Purchased a VPS solution for hosting 7 domains. Things I likes were the fact that the service came with 5 dedicated IP addresses. Didn't have to purchase these. I also liked the speed of support. Pretty incredible. Not just in answering questions, but actually do work such as installing a cert for me. I also think they have great information on their site to read up on in helping to understand things better. I used a dedi server before with root access and was used to having every feature of cpanel available. On the VPS package, I did not get root access which meant I had to submit support calls which irritated me at first. You get a limited accees cpanel. Having said that, the speed at which they responded made up for this and they did things quicker than I would have. And to be totally honest, not having root access meant I can't accidentally break things. So it's probably a good idea. The only thing I didn't like was that they charge to install SSL certs which I previously did myself. And I was not aware of that before signing up. Hopefully I wont get any more surprises. They did make up for this by installing my old cert for free. And they do also provide a free for life cert which you can use if you are setting up for the first time. The impression I get from this company is that they have gone out of their way to make everything work and make sure you have all the info you need to hand when you sign in. They seem to have thought of everything. So far so good. Very pleased with them.

386

Peter Makohon Awesome support as always from the team at Siteground. That is why I continue to renew each year.

387

Mark Britton ( 2 websites with SiteGround) I don't normally do this, but I have to email you to congratulate you on absolutely first class service. I've already recommended you to my brother and will mention your name to others who need server space. Your technical support has been brilliant - fast and accurate. You're brilliant! Well done!

388

I have many domains and hosted accounts with SiteGround. They have always been a there when I needed support. Awesome support and great technology. Great prices.

389

Good service as a good advertisement to get a web hosting a/c with siteground.

390

Richard Wells This is my first contact with SiteGround. The service rep was very knowledgeable and courteous. So far, so good.

391

I have already contacted support with quite a few queries in the past, and have contacted them also today for assistance, and as always, they were very quick with their response, and they corrected my issue right away.

392

I totally gooned up my hosting account. I mean badly. Really badly. Site Ground Tech support fixed everything for me and re-installed wordpress for me and got me back up and running ! Thank you SiteGround. They rock. Value Priced and Responsive.

393

Their support is very good, I am very grateful, are the best, many, many congratulations tanks you. Rewards

394

I can't say enough about how great SiteGround is! I'm a new account owner, and my needs have been unusual and pretty intense. I've been hassling siteground daily with dozens of requests - per day in some cases - and it's amazing how the team is consistently patient, always knowleadgeable, and still responsible in delivering limitations and just the 'true picture' of things every time.

Today my settling in period is done, and I'm so happy I chose them both for the type of plans the offer, the value that these plans are, and that extraordinarily good level of support. I'm staying AND I'm migrating various things I have elsewher that I never at all intended to move!!!

395

Barbara L. Ciccarelli Siteground since the beginning has always been very patient and prompt with the questions and requests for service that I have had since signing up. Many thanks!

396

Kevin Hanks I would like to say that you guys are the most amazing hosters I have ever seen in my whole life! I love getting help from you guys because it's so simple, and you're all so friendly! You are the ONLY hosting site I've ever had that actually edited script for me if you saw what was wrong with it, and you totally made my day! So, I am just sending this email to say THANK YOU! :)!

397

Hi All, My premium support was renewed recently. They had sent me mail regarding the renewal. But I didn't care much about it and it got renewed automatically which I was not in need of that. I took a online chat with a person named Ivan. He said he will refund the amount to back account shortly. Really an awesome customer care. Regards, Praveen

398

Simon Kloostra I'm with Siteground for a year now, like their service a lot. Especially their knowledge of Joomla and their focus on security and speed are appreciated. Also support is usually fine, and always very swift in their reactions.

399

I have used Siteground for many years, for many clients and client site setups and configs.

400

Siteground is GREAT! These guys always have the right answer.

401

I just had a great support chat from Ivan from Siteground. I tried to understand better the Reseller Program and we figured oput I definately could take advatage from it. He worked it all out and made me a reseller in no time. Professional and very positive. Thanks. Siteground just Rocks, period.

402

Reviewer experience: about 5 years writing sites in htmlcss, uploading with Windows ftp. Now learning joomla! In the few weeks using Siteground, everything's gone remarkably well. Most of the stuff is perfectly clear and they have a wide selection of tutorials covering the majority of start-up needs. My first surprise was within minutes of signing up when I got a phone call asking if I needed help. Since then, the level of service and speed of response, always within minutes, has been very good. Once an issue's resolved, the ticket gets closed, but if you have doubts later, you can reopen it, saving valuable time. For a beginner to CMS hosting, there's quite a learning-curve and the sheer quantity of options on the cpanel is a bit daunting, but also quite reasssuring in that higher levels of technical complexity are there if you need them, and looking around reveals numerous features (paid or otherwise) very probably worth adding, without them being thrust in your face.

403

John Palys You guys are awesome!!! Quick response and no-nonsense you again for your help!!

404

Dan Salluce I just moved to your site and would like to say that I wish I had moved sooner. You guys have blown me away with your fast support (took 3 minutes from time I purchased to time I could login to Cpanel!) and now moving me to 12 GB! This has been a great experience so far. Please keep up the great work.

405

I have been using Site Ground hosting services for five years without any major disruption. Tech support is always responsive and effective. Thanks SG!

406

Simply the best.

407

Jeffrey Jones I moved over from Hostgator to Siteground and never looked back. Same interfaces (Cpanel) same pricing basically but the cache tools on shared servers are a godsend. The performance I have on my magento installation on my shared server matches or exceeds the dedicated VPS I had on hostgator. Nothing aginst hostgator its just a better deal for what we were paying.

408

I have been hosting with SG for several years now and I want to say these guys are pretty damn good. I am a retired systems administrator with several years of server management experience.

Couldn't ask for much more!

409

Outstanding speed of customer service. I've used serveral hosting services over the past few years and SiteGround are in a league of their own.

410

The customer service has a quick and accurate response to any technical issue. The uptime is unbeattable! I'm glad for choosing Siteground as my hosting provider.

411

The best web hosting i've experienced! Great!

The down-time is 0 the support always in minutes. What to say more?

412

Mike Greetings and well this is Mike here from Digital Blowfish Pte Ltd - I purchased your Hosting Plus package 2 days back and I would like to extend my appreciation to your full team for their support they have given me via online chat, email and helpdesk (Anna, both Sebastians from tech and sale :-)).. they have been very patient and helpful throughout while solving my DNS and Domain you can understand the extent with me being a layman with the setup and keep up the good I am sure your company already has a firm foothold as one of the most reliable and quality service (both for service and products) in this competitive online cheers

413

Vikas Ahuja ( 3 accounts with SiteGround) This is just to let you know that I have developed a very good impression of your services in this beginning time of my usage. Your servers are reliable, support a lot of FTP features, and are very well behaved. It means a lot of convenience and time saving for me, your client. And your support staff is excellent, friendly, helpful and very knowledgeable. I haven't tried out the site builder and other features avaiable in the control panel, but whatever I have used so far has registered a positive impression on my mind about you. Keep up the good work and congratulations on your success in getting such good work out to your clients.

414

The SiteGround support is amazingly fast and courteous. Kudos!!!

415

excellent support at my time of need very grateful thank you very much

416

Bill Cochran I have used Siteground for 5 years. I have about 10 sites they host. Everytime I have had a technical issue response has been Fantastic.

417

SiteGround is a solid hosting provider. Not only do they know their job inside out, but they have a nice variety of web hosting service.

Super fast support with concrete answer. No obscure FAQ as an answer.

Strongly recommended to everyone!

418

Fast customer Service and you you will really have your issues fix in no time. Good customer assistance and easy to work with!!! Great Hosting ..Great people!!

419

I like the level of information available on the site and all the options. The live Chat support has been consistently good, but I REALLY like all the information available, especially how specific it can get, Joomla! how

420

Have hosted 2 of my websites there for years now with almost no issues at all. One is a Joomla one and the other one is WordPress. Received great service several times.

421

Alin Steglinski Fast support. Fast billing resolutions. Fast servers. Uptime (I think I saw my site down for like 2 seconds this whole last 2011 year) The features just keep getting better

422

Kevin Hyland One of the things SiteGround does so well is prompt email tech support. Building an on line business is complicated and for the first year or two you pretty much just need someone to hold you hand and answer basic questions. Your guys have been great . No indecipherable strings acronyms, no superior tone, just information that everyone needs to get going and lots of services at a very reasonable price. SiteGround gives you all the programs you need and all in one place. Plus, Fantasitico has an install process that makes it a snap to load them on to your site. I used a php 'form generating' program, mysql database, shopping cart, and a photo gallery. These are all programs that I had previously tried to scrounges from all over the internet. I then had to try to somehow bolt these individual programs to my server only to be told that they would not be supported by my service provider. I've been in business for a long time and I appreciate a really good service when I get guys are the best!

423

Great quick service thank you. I hope to have an issue resolved that has been plaguing me for a week now. I am waiting on a service ticket to be picked up and advice given on that. fingers crossed. but in terms of the live chat system, it works well for me in most instances. Thank you

424

Victoria Valeri Site Ground is THE best hosting company. I would never go anywhere else. The site performance is perfection and the customer service is fantastic!

425

Over the past 18 months I've built numerous sites which have been hosted by SiteGround. I'm so impressed with the service and support and have complete confidence in SiteGround that I've made the decision to become a re-seller. Brilliant!

426

Good support.

427

Siteground makes me feel very safe and very lucky that i choose them as my hosting provider.

Their support is always there to solve my problems almost instantly.

428

probably give them 5 stars for the other elements on this - but support - no hesitation ... I spent an hour this pm trying to battle an spam attack on a mailbox - finally logged a ticket - i kid you not - 5 minutes - done - dusted ... BRILLIANT

429

Mike Wandzilak Amazingly responsive, informed and polite. Siteground support is truly outstanding!

430

John Migueis I wanted to let you know how very pleased I am with your service. I had an issue with a forum and posted a ticket. Within two minutes I got a response. The price is unbeatable. I'm a designer, and I have to say this is absolutely the best experience I've had with a hosting company thus far. Keep up the great work!

431

Outstanding service! Im very happy to have chosen siteground as my hosting provider. I highly recommed them to anyone looking for a quality service with top notch customer support.

Keep up the good work!

432

I cant tell how impressed I am with Sitegrounds support. You get response within minutes and they are always ready to help. Its more like you are asking a close friend for help than the usual begging-support we witness daily from big companies. Hats off guys, keep he great job!

433

Cherie I was in a pinch with a failed upgrade and the support team came through and repaired my site to a working state again in a timely manner. Thanks.

434

I've been with Siteground for years. Tech support usually handles issues within minutes--everything gets resolved. Best company I deal with anywhere, hands down.

435

these guys have a REAL Support desk. Excellent and fast help and service. uptime for the last 12 months for my site has been 100

436

It's awesome ! Very good support and very good uptime. I recommend for all users who are seeking a good host, as I was. Until siteground, I tried 6 different hosts and I was not pleased by none of them.

437

Rocks indeed.

Great service, best prices, super support, high security, high speed, , ,

All you need in a webhost you will find at

438

Yorgo Kastri After many years in this business I can sit relaxed and be sure my clients data is online and safe.

439

Christina Jones ( 2 accounts with SiteGround) Just a comment - I am very very happy with Siteground. Your customer support is perfect, your account administration system is flawless and you have many, many very useful features for an intermediate web person like myself! I especially want to commend Kenny in support, as he has been FABULOUS to me through the installation of both of my websites. Count me as a HUGE SiteGround fan!

440

The 100 on Support is for Boris only. Others couldnt help. He jumped in and made the issue go away.

441

Cathy Neff Siteground has been perfect for me. I had many a host nightmare previous to this experience, and Siteground has just been stellar. I can always get a live chat if I need help, up time is incredible, security unparalleled, and all reasonably priced. I'm glad I found them.

442

I had some technical questions regarding the different types of hosting available. I was given the information accurately and promptly. Definitely very knowledgeable and professional

443

Good documentation,very very fast respons from suport, good user interface, but very bad link to Europe. The page is very slow.

444

So far i have had NO issues with the service. Quick Setup was amazing. The support from the customer experience staff was undeniably the best, they were prepared for every question i had. The price is right for the buck as well. Looking forward a long and tight relationship Siteground. Let's Do IT.

445

I have just started using SiteGround for my web projects.

In the first few days I have been impressed by their quick and efficient responses and problem solving efforts.

446

Bogdan Anghel What can I say more? It's just amazing!You will not believe what SiteGround can offer for just a small price. Powerfull servers located all over the world with unlimited space and bandwidth with no 'll get your website running in no time with the fast ticket support, live chat or phone , I was suspicious but after few weeks of testing I was very happy with my choose and now I am using SiteGround hosting for my vBulletin community forums and I even recommended it to my father for his company and he's happy too with for providing the best WEB/VPS Hosting around :)

447

Ray Nicovs ( 8 accounts with SiteGround) I want to say I am so happy with SiteGRound! The boys at the support are so fast and good! Your website is easy to use. Everything works so smoothly! :) Many thanks from a happy customer.

448

Just spent another 1 1/2 hours with a siteground customer support who sorted out my issues with no problems. Extreme patience and cannot recommend them enough.

449

Siteground are absolutely awesome. Total value. Recommend them to all. It is not just hosting. We are using them to host our CRM and our secondary e-mail domain. They always help. I am not an IT expert myself, so they are also kind of our IT support for these systems. Great.

450

Adam I must say the service from is not normal, I wonder how they are able to offer such a

451

The technical assistance is just in-cre-di-ble. Always available, very professional. They really do the extra mile!

One just check the information from another website to be sure my website will be compatible with their services.

They are very patient!

452

Best and fastest customer and tech support I've ever had!!! A

453

i was beed in Bluehost and the website was slow !!

so i moved to Siteground and the service was fast !!!! and also perfect and very kind

Recommend !

454

Siteground is the best all around hosting and support company. They monitor their servers and know when things are wrong before they break. Support is great. Thanks,

Kelly

455

Lautaro Vargas The response from the technician (Plamen M.) was very good and he dealt with the issue very promptly and courteously.

456

Marcin Robak The person on the LiveChat didn't merely answer my inquiries but provided me with batch of options and pointed out to me solutions, which could significally contribute to my activities. I was provided with custom ajustments during registration process and by hand assistance during login problems. As a result of this chat session I extended my hoting plan by ordering extra account and in following days I will order another one. PS Additional thanks to all of you guys at for amazing work you do. Keep it up!

457

Just signed up today and had a problem with my domain that I thought was irreversible and my Live Chat Tech got it fixed in not time at all. Best tech support ever. Thank you Thank You Thank You

458

ian comer Always very satisfied with the service when I have to contact the company for either technical or billing. The live chat is very very good. Would recommend the hosts to anyone.

459

I am amazed by the help these people provide, and they do it in a second 24/7. NOT KIDDING!!!!. Its Great service, and Im a great noob figurig out im much worse then I thought, but these people makes the frustration to be solved in few minutes.

460

outstanding in service and price

461

Siteground are excellent. Their support is second to none. Their services are great, and if you use Joomla like I do they know everything there is to know. If you're thinking about going to one of the cheap hosts, DON'T. You'll regret not having the help and support that Siteground give you, and for a pound or so a week for the hosting it's fantastic value. What more can I say.

462

Almost instant feedback whenever posting tickets for response. Extremely knowledgeable support/resolution of issues every time. Well pleased.

463

K Raveendran Siteground support is a very pleasent experience indeed, quite unlike the general norm. Thanks

464

Valerie Charbon ( SiteGround Reseller) Absolutely fabulous! Thank you very much for constantly improving your tools and great support, you guys are amazing!

465

Very nice hosting services but the support team, however, is simply outstanding.

Always available, super helpful and accommodating first time in years I have experienced professional service like this. Totally recommended ^_^

466

Miroslav was an absolutely fantastic resource for sales support! He was very patient, and spent an hour with me answering every single question I had. I appreciated that he was personable and felt like I was speaking to real person, whose individual personality shone through. Much needed after a highly stressful week!

467

Dustin I did not understand why my website did not work and contacted their technical support. It turns out it was my mistake. The person I talked to was very nice, patient, and helpful.

468

Very fast customer support. On the ball. I have 3 sites hosted here, and it's the only place I host anymore. They aren't perfect, sometimes they can't do things I want, but I would say it's been like a very long and healthy marriage.

469

This host is working really well for me, for 7 buks a month im getting alot, and there support is great, they answered my questions very fast. im actually writing this review now after recieving help from there support team. Id recomend them to everyone.

470

Siteground are the best! Used a couple of other hosts prior to Siteground, problems with other hosts were too much downtime, poor customer support and worst of all the servers got hacked. I have been with Siteground for 6 months - they are amazing. Customer Service is fantastic, fast ticket response (almost immediate) with real answers, the online chat is great too. I haven't had any downtime or security issues with Siteground. The cost is a fraction of what I have paid before and yet the service is a million times better, especially all of the inclusions with your package, the Joomla tutorials are great too. I signed up with Siteground from information on it was the best move ever and I have already recommended to 2 other businesses. AND no, I'm not employed or affiliated with Siteground OR BuildAJoomlaWebsite - I'm just a very happy customer!

471

Support:

I've used SiteGround for about 2 years in total and I was very satisfied with the service they offer. I found support was rather good, sometimes responses could take longer than I wanted (I waited for over 24 hours I believe it was for a reply about one of my questions regarding billing; however it was quite a specialised request I must say). Their support teams were helpful and answered my questions in detail and seemed like they were just happy to help, with a good attitude towards their work, which is what I like. I had an issue at one point with one of the free apps they offer, it wasn't working, I contacted them and within a few hours their system administrators had fixed the issue. Uptime:

During my time at SiteGround, I never once had any down time and the speed was always consistant; fast and I never had ANY problems. I couldn't of asked for more in terms of the speed to be honest, it was simply fantastic. I did use CloudFlare's DNS on the website though, which does help to keep things running fast and also provide good FAQ's and guides on everything you should need to know about your account and how to troubleshoot problems. Limits:

They do, as with everything have problems though. They do limit your CPU Usage and Account Executions quite badly. I had a forum that I opened with them and the next day I had exceeded the limits already. The site only had about 40 members online in 24 hours which in all fairness is quite a lot. They do offer what they call 'Hosting Plus' which gives you twice the amount of CPU usage that you would normally have, but it's of course not free since Plus comes with other features such as SSH access, Daily Backups, etc. Overall, a good quality service with a friendly support team who seem to care about their customers. They deserve more promotion than they currently get in my opinion.

472

maggonage lasantha With Siteground, its enough 5 minutes to get the work done!EXCELLENT support you

473

Michael Read ( 3 accounts with SiteGround) Your customer service is outstanding not to mention the hosting! I recently inquired about a couple question relating to Google Sitemap generator, not only did you answer my question but you installed the script and set up the cron job for me. Not many hosting companies I know of will do that. Great job, I tell everyone looking for web hosting to check you out first and then forget about the rest.

474

Great support. I am able to talk to someone in less then 5 minutes. I love your online chat. All the people I have talked to have known what they were doing. I would highly recommend SiteGround to anyone and wished I had found them long ago. I wont bore you with the sad stories of my last domain manager except to say they were terrible.

475

Debra Bayne I am new to siteground and have had a few 'challenges' to say the least. I am not the most technical person going around but the service that the team at siteground have provided in the short time that I have been with them is amazing. I am so impressed with their systems that I need to review my own customer service to follow in their footsteps. All the team have been so helpful and patient with me and I appreciate it and I will become an affiliate and market Siteground to others. Thankyou again and keep the great service up.

476

I always like ur support, for long time i didnt use it and today when i wanted to change my website u helped me and did all of it in less of 2 hours.

ur technical suppor is the best. I love u guys , u number one!

477

This is a realy great Host!! Great Support and the price are just soo looow!!

478

Siteground does rock. I had serious need for a change of web hosts and found Siteground. Kamen in sales was very helpful and even offered to paste some code on my WP directory if needed. It wasn't needed in that Siteground's magic cPanel did it right. The technical support team were awesome in helping me get going even though many of my concerns were my lack of understanding or impatience. I feel like I'm up on top now and experiencing NO problems. When it was necessary for Siteground to move my server they were very reassuring and the migration went flawlessly. They keep you informred about what is going on. There prices are fair and competitive and if they keep them there they'll probably have more customers than they can handle. The only problem I currently have is NO reason to communicate with them. I miss them a bit. Robert Kates,

479

By is one of the top reasons why my business has ! The premium support is the best in the industry. My site time on a SHARED server has been rated amongst the best load time in my industry according to Alexa. And I had a bad virus breech that was fixed within 24 ! !

480

david hughes Siteground has fantastic customer service! I am extremely happy with the speed when solving any issues I have with my email, hosting, transfers and domains. Thank you for your great customer service

481

Brandon Meek I just wanted to say how pleased I am with Siteground hosting. I have worked with multiple hosting companies over the years, and you consistently provide quality hosting, but even better customer would like to say a special thank you to Vin and Val for helping us work through a technical issue on our site. They went, what I would consider, above and beyond the host's responsibility. Thank you for your help!

482

Ive been impressed at the level of support and the speed with which they setup my WP site. So far everything has been very smooth.

483

AWESOME customer service! Makes me feel like I have finally found a hosting company that I can trust!! Defintley a loyal customer for life

484

John C Host has been a great host for many years. Recently (I do not know when as I took my site down to develop a better one) I come back to re-upload all images as before to host my image site and found that I am now limited to 10gb. I don't know about anyone else but 10? really? 30 GB costs $360 a year which is very overpriced for such low space. I have been with them since 2009 and never once was I limited back then when I had my site up and using about 21 GB of space. Time to transfer hosts I suppose and hope their marketing decisions keeps them above water. I know many who are also changing due to same limitation they have placed in order to make money.

485

Hi,

I have been having site for really long time. I have started my span as student with empty pocket so I was forced to try all cheap hosting providers. The never keep up there up time. I give really 10 stars for siteground just for up time.

486

I have found SiteGround's technical support great. They get back to me quickly and in some cases have fixed the problem for me (rather than just telling me how to fix it a dodgy prospect).

487

The siteground team has been great! The site support especially. I cannot say much other than they deliver on what they say which should say enough.

488

We went with siteground for the Joomla service. In the past year we have been with them we have found the features, and the customer service to be excellent. Definitely worth your consideration if you have a personal or small business site to host.

489

Don Palm Thanks for the super-fast response. (Too bad I suck at web-design to cause the problem I had in the first place.)

490

Scott Collingwood Couldn't be happier - excellent cogency and polite with it. PLUS all my problems are solved. Great feedback and excellent help - What I'd heard about Siteground is true. Thanks!!

491

Amongst the several web hosting companies we have worked with in the past 9 years, we never touched grounds of such excellent support and value-added services that SiteGround provide. They take our requests personally and provide outstanding support. We wish them all the best.

492

Mary Mangold I've been with Siteground for around 5 years now. I've always been satisfied, but nowadays, since they updated their website and really began to take their support to a new level, I've been EXTREMELY PLEASED. I just had a situation where a new customer requested to have his retail pharmacy site moved to Wild Web West from my competition. Just after my meeting with the new customer, the competition's server crashed and has been down for 2 days now. Pity. My Siteground server experiences uptime. I received a tgz file that was causing me problems and I so wanted to get back online (and soon - jazz up the design which leaves much to be desired). its a joomla site and I was struggling with getting things in place. Lubomir came to the rescue, got my site installed and now I've modified the dns. My new customer will be SO HAPPY when his site is back up - and now under the care of Wild Web West (and Siteground). Thanks Siteground! I'm a customer for life! Sincerely, mary

493

The PLUS package solved many of my headaches at a very affordable competitive price. If you are looking for a great bargain for your hosting needs which has less labor and maintenance, SiteGround is where you want to be!

494

I have few other providers, but SiteGround is one the best. Therefore I have more domains on that provider.

495

If you use CMS Joomla or WordPress as your website platform. I highly recommend Siteground. Super fast support and easy setup tools for Joomla and WordPress.

496

I experienced a difficulty in the downloading of a theme site.

Siteground found a way of solving the problem, which I am greateful for. Thank you. Much appreciated. ABDUL

497

conor hegarty Amazing assistance every time i request it! Some other companies should take note, or maybe not because then Siteground would have competition.

498

Steven Gould Your pre-sales support (Sales Chat) was very fast and responsive and the reason I signed up. Now the tech team have basically moved my site for me. They made it all so easy. Great work. I'm glad I switched over to using SiteGround. Thanks again for all your help and your excellent responsiveness. Sincerely, Steven Gould

499

So far so GREAT! to be a new SiteGround customer . I was expecting great service and the have delivered it.

500

Sitegrounds support is excellent. Always there. Always helpful.

501

Eric Thomson I recommend them because I don't have many issues and have the tools to do what I want.

502

The response I received to my service request was first rate. My issue was resolved quickly and efficiently.

503

The support desk has been very helpful to me in a recent problem that had been due to my not keeping an eye on how much space I was using on the server. They were firm, but I have to admit: fair.

504

We tried out Siteground for two purposes: WordPress development site, and a volunteer-oriented database and applications suite using Perl and MySQL, using the GoGeek premium shared hosting package to get more web space and cpu. The applications suite worked, with minimal adjustments, and initially, WordPress trial installs for development worked too. The support was OK, like other sites, some knowledgable support reps, others not so great, about average. We thought we had found a good hosting company to switch to, but then we hit a stopper: they throtttle FTP - severely! We were trying to upload a WP site backup from another site, and realized it was going very slowly. We checked with support and they confirmed that they throttle inbound FTP transfers down to 100 KB or so. If you don't have to upload files bigger than a few megabytes, it would not be an issue, but we needed to upload a multi-gigabyte file, and it would have taken all day! So we cancelled the account immediately, and got our money back.

505

Some months ago I was a customer of site ground. I took a shared hosting. I started a new small site with the Dolphin 7 Script. My visitor was not more than 15-20 a day. But with in 1 month of time I got an e-mail that my site is taking too much resources and they said me that If I want to continue with them I must take dedicated server from them. I was so surprised and immediately I change the host with another provider. Over the past months my site grew more and now every day I get 200-300 user. I am using similar shared hosting environment with the same script and there is no complain from my current host. I think this is their policy to attract people with various offers and after that force people to take expensive plans. Hope they will change their business policy.

506

Dave Murray One of the things that sets SiteGround apart from the rest is the professionalism of the staff, especially the technical staff who have been consistently fast and efficient any time that I needed them.

507

Alan McConnell Amazing Response times, very pleasant, and excellent solution implemented. Thanks for all your hard work. This has to be the best hosting service ever!!

508

Siteground customer service is the best. Every executive I came across until now have helped me resolve all issues with utmost attention and concern. Thanks guys. Good Job!

509

Franz Pouchet I have to say that sometime 3 years ago I happened upon this hosting provider.

510

Holly cow! They helped me to solve my problem at 3 am! They are the best!, Thanks a lot for your support. They have support documents for almost any problem that could exist in their database for helping users. Very good, keep it up!

511

I have used several providers over the years and SiteGround is by far the best. I believe they truly care about their customers' experience at every level.

512

I have been very happy with the prompt service and helpful advice. Staff explained things carefully and made sure I was happy with their help. thank you.

513

I had to move my site from a provider that was going away; I tried another provider to host our Joomla website but encountered problems and their answer was to check Joomla. I found Siteground and installed the site using their Help and their CPanel tools within an afternoon. From time to time I have encountered a technical issue that wasn't covered on Help Screens. I submit a Help Desk ticket and they respond within the hour; sometimes they have to go out of their way to help me resolve the problem as I'm not a UNIX administrator and they just DO IT.

They have a wide array to admin tools in CPanel and the Help to describe how it works and what to do with it. Siteground allows me just to focus on the content for our nonprofit which is the way it should be. Siteground supports not just Joomla but other content mgmt systems in the same way

514

James Thompson Siteground has always gone their way on the customer service side. They are prompt efficient and a pleasure to deal with. I have five sites on their servers and they never let me Guys!JT

515

Lawrence Masella Sure is refreshing to find a company that actually wants customers and treats them as though they really want these days it seems that too many companies think they can manage without them. Thanks.

516

Support the moment you need it. Solves your problem in an instant. Absolut top everything.

517

Georgi was great! He was very attentive and patient! Thank you for your service!

518

Claude Cote My site is currently waiting for my former hosting company to address my unsettled tickets and then it WILL be hosted by Siteground.

519

I have tried many different hosts, but the support you get at siteground is really amazing!

Thank you guys!

520

DIY, but support available for legitimate issues. Not notified of a password change requirement and site malfunctioned until customers raged. Read the fine print, 750GB for text -- no media files, I got wrists slapped. So I put them on the cloud.

521

Siteground is a great hosting company, my website which is an magento base and it is hard to install. However, siteground staffs helps me step to step, even creating sub-domain for it. Especially, their support is really fast. I'm very happy with it.

522

I am very satisfied with Siteground. Tech support is wonderful for the beginner. Free templates rock as do all the extensions. Up time has been 100. I will be a Siteground customer for years to come.

Vicki

Web Tech

Midwest Skijorers Club

www,.

523

Derek Bell Fast responce to a script query and set up by siteground tech support. 10/10

524

Paul Payne Thank you so much for your help. It is situations like this that keep you all a step or 10 above the rest!

525

EXCELLENT SERVICE!

526

ilias Best in everything, and very much in support and uptime!!!! Bravo!!!

527

This is the the best Hosting provider .They answer all our question very fast and they fixe thing instead of telling us how to do it .So this is great .

I recommeand them whitout any doudt.

I'm with them since many years

Thank For all your sevice

528

A Brilliant provider. I have had only a few problems and each one was dealt with immediately and successfully.

I cannot recommend SiteGround too highly!

WELL DONE.

529

Best rates for excellent service. The customer support is beyond awesome! I have tried most hosts but Siteground is truly one of a kind.

530

Their customer service is awesome. They respond promptly and get matters resolved with the same promptness. Definitely would recommend them to anyone wanting a solid provider.

531

John Morris Siteground's support staff are always quick to respond 24 hours a appreciate this high level of support!

532

D. McCuiston Word cannot describe how pleased I am with SiteGround and the amazing response/attention of the technical staff. I just moved from a hosting company that took days to get things resolved. With Site Ground, my entire site was moved and configured in HOURS!!!!!! I am in shock. As are the 400 members of the community that were told the site would be down for a few days. Beating expectaions like that has made quite an impact on the members of the site and you have greatly impressed 400 potential customers. Again, thank you for everything. You have established a loyal customer.

533

Instant support at 1 in the AM. Honestly, best ever.

534

Plamena offered some great advice and guided me to more information regarding the use of frameworks. I want to build my own site because I have not found a template that fits my specific desires for a website.

535

Mike K I read these comments and it not eve close to my experience. They seem to be fast and go the extra steps to help when they can. They even have logged into my site to test the issues on several occasions. I can't believe someone complained about the country the tech support is in. For my other hosting there are 2-3 levels of qanda before I get to tech.

536

Even I am just a learner, and for saying or writing something, also need knowledge, but according to my knowledge, made the things damn easy for the learners. I really appreciate their efforts, Thanks

537

Great service, great support, little price. Wonderful!

538

I have dementia making every thing harder for me.

However with the patience and help from support was able to have my site up and working in no time

539

I am a website creation novice. Siteground offers all the tools and, most important to me, a huge number of guidelines how to setup mail, FTP, simple way to create a MySQL database. Many of them with wizzards.

Best of all their support. After I deleted important directories and couldn't get to my site, I wrote a ticket and got answer and solution within 5 minutes. At midnight their local time!!!

Siteground is a great place, when you want to create a usual website, want to install their software with 1-click. Like plug and play.

Ok, they don't offer direct verbal technical help and you need to be willing reading step-by-step guides. But if, then this is a really great place to host your site. And not to forget their great support ticketing system.

540

jacie rivas this is why i ALWAYS and will always use siteground without hesitation. i have NEVER had a case where my help ticket wasn't answered quickly after i entered it and any issues i've had have always been resolved. i did a lot of research before deciding on siteground and have never regretted the decision. when clients want to use a different hosting company, i never even consider it. if they want me, they get you too :) thank you for making it such a pleasure to work with your team!

541

Bounheng I just want to praise all the staff at for their hard work and great service. They have a quick response have always helped me which I have hardly found in other webhosting providers. I never regretted moving my site to

542

This is a great hosting company. If you are looking for a company that focuses on superior customer service this is it!

543

Larry Bridle Just transfered to SiteGround today. I've been thru a few other Hosts, the last a Big enough disappointments on obscure un-advertised eg UNLIMITED 'this' but not 'that'.. So I've been moving every year or so. SiteGround has been A 1. No surprises. Pure, good ol'fashion respectful and knowledgeable service. Big Cheers!

544

Helpful even to us IT challenged service and great support ..New web design and c-panel confused me when it changed recently but only because I was used to it the way it figuring it out

545

This is a really great host, you can upload the things you want and have a lot of space to do it. Great prices too.

546

I found the instructions and guidance provided by the customer service professionals to be clear and concise. Their English language skills are impeccable.

547

Siteground is great I am running multiple Magento, Joomla and Drupal hosted accounts and everything is going great. Support is difficult to find initially but many questions can be found on their FAQ and advanced help sections. When you do get through to support they are great and response time is excellent. The staff do go out of their way to help especially during initial setup and if you have migrations half way through hosting as I have had and I cannot fault them. Siteground do Rock!!!

548

Jill Nussle You guys are great ! Thanks for the very speedy resolution to our self-inflicted problem !

549

Marnie Macdonald I don't usually write these kinds of emails, but in this situation I feel I must. Your support team are the BEST bunch of people I've come across in 10 years in this industry and I felt I had to tell you. This week has been crazy trying to get up to speed on mambo, upload, fix, break, fix etc and every time I've logged a support call (and there've been heaps) I've had a response within around 5 mins and the same person stays with me til it's fixed. In many instances these guys have gone above and beyond and I am very appreciative. Not only is your hosting solution cost effective, it's fully supported - I seriously couldn't ask for more! WELL DONE GUYS and THANK YOU

550

Just had a 13 minute Live Chat. Ive been having similar chats, and written to email support, with many other web hosts over the last week, so Im in a good place to compare. This one today, corrected a mis-conception Id had about PCI compliancy none of the agents from other web hosts realized that I was coming from the wrong direction, so to speak. So Ill be signing up with SightGround !

551

Excellent Guys, keep up the good work ..!!!

552

BlogManager After evaluating SiteGround as a possible expansion place for client WordPress sites, I found my experience not to be as glowing as many reviews might lead one to believe. And, I am a bit curious why it is so highly rated on I signed up for SiteGround's Shared IP Plus service and immediately learned that all customer and technical support is in Bulgaria, a former Soviet state. The relevance of my mentioning that is that I consult in such countries. While many of the people are lovely and wonderful to work with, too many others were raised in the dark, inhospitable, and rigid former Soviet culture. Bulgaria, particularly, has been slow to embrace the Western manners that they need to be nice to win friends. SiteGround's technical support clearly is populated by those rigid people raised in that Soviet holdover environment. They are not nice. As for SiteGround's hosting performance, I found it less than average, possibly a sign of too many accounts per server. Most striking was a sharp increase in spam, a clue of a crowded server possibly also used to host porn. When I asked SiteGround to cancel my trial of their service, they pulled the plug instantly, leaving one site offline for a while. They are not so quick at refunds. I'm still waiting for a refund. As a veteran in this business, I can assure you that there are much nicer places to buy web hosting.

553

I think you guys are the best. When I have had problems you guys are right on it. I am very pleased with everything I am getting. I write and just about as soon as you get it I hear back. I would give you guys a 100 A GREAT JOB and thank you.

554

Siteground is fantastic - quick response to problems - great technical assistance. Been with Siteground for a number of years now and will continue to recommend to all

555

Whenever anyone asks for a domain registrar/website hosting company I always recommend they visit I have never seen any down time, the customer service is excellent, and I haven't found a better price anywhere.

556

Be careful, because anfter one year they automatically renew your account at a price much higher than advertised. I had enough trouble trying to cancel this renewal.

Another problem I had was with phplist. They advertise phplist optimized server, but for a year it does not work well.

Despite the announcement (phplist expert support), they refused to help me and said I should ask for the support specialists (which is paid).

Now I move my phplist to and its working very well.

557

Tomislav Milic I see you are very professional company, and hope many sites and recommendation for SiteGround will be done.

558

Nick Hedlund ( Three accounts hosted by SiteGround) I want to thank you all at for the great service and the fantastic tools that you offer to your clients. When I first came to I had only ideas and not much ability to make my ideas turn into websites. With your patience and web building resources I am realizing my goals.

559

I have been running website for the past 9 years and have gone through at least a dozen hosting companies. I have used Big Name shared hosting from HostGator, HostMonster and DreamHost as well as more expensive Cloud hosting from MediaTemple, LiquidWeb and others. Then I moved into the specialty WP hosting like WP engine and LightningBase. Finally I settled on SiteGround about 7 months ago. OMG! they are fantastic! I jumped right in with their entry level Cloud 1 package. Since then I have added multiple add-on services like SSL and a super advanced Email Spam service. I have used their telephone, chat and email ticket support offerings. They have delivered every time. I specialize in developing Membership websites and SiteGround is my goto hosting provider for clients who are struggling. A!!!

560

Mary Mangold I've been hosting with Siteground for over five years now. I stay with Siteground for numerous reasons. One of those is the support. The support guys who've been there for years are so excellent. I tend to try to figure things out on my own, such as dns issues, but when I really need them, they come through with flying colors and they're quick to open tickets and respond. I've enjoyed an outstanding experience with Siteground from up time to helping me know right away if a Joomla site has been infected with malware. I'm a very happy customer and recommend Siteground for those Do-It-Yourselfers who just need to know the environment is secure and that support is available with quick response, when needed!

561

Just a thumbs up to a great team! I am just a novice but really enjoy my website - and the Siteground team have always been generous with timely and helpful information. Thank you!

562

I've been using siteground for a while now and find it to be absolutely the best value for money. their support, technical set up, control panel, customer area, ease of use s great. I recommend siteground to my customer all the time.

563

great features and platform, outstanding i have looked back at a bunch of tickets i filed with them on various subjects and i could not find one where the response time was more then 10 minutes ..... every problem, even the self inflicted ones, have been taken care of !!! their server configuration is second to none. These guys (and girls) know what they are doing !!!

564

Fast servers. Even faster support staff. Great prices. What else could you want!?

Have been with them for over 6 years now and they keep getting better and better.

565

Joseph Perez (PRECISION STEAM CARPET CARE) Dear SiteGround Sales Team,My request ticket was resolved in a professional and timely customer service from SiteGround Sales Team and Tech Support Perez, owner and founderPRECISION STEAM CARPET CARE

566

Rick Henning Just wanted you guys to know that your services are the best we've encountered and the pricing is too good to be true! Thanks so much for offering such excellent support and value. Would be worth it at several times the price.

567

Outstanding customer and technical support services! Both services are fast and competent. SiteGround is a great investment.

568

Hello everybody,

This is not the first time that I am posting a review for the Siteground support services.

Taking in consideration my last request to create a sub-domain so I can host my native language (Greek) pages I would like to comment that from the minute that I posted my ticket it took 20-30 minutes to achieve with Milkos assistance.

Nothing more to be said.

Thank you Siteground Thank you Milko!

Sincerely,

Gerasimos

569

Glen Draeger I've been with Siteground since 2006. Service is great. They always respond very quickly when there's a problem. You're always going to have some problems with the question is always: how responsive is your hosting company? Siteground almost always responds within 'm not kidding. I recommend them all the time and host dozens of sites with them.

570

As a new account holder, I found the customer center support very helpful and knowledgeable.

571

As a user of for just one year, I have, like others, had occasion to request assistance, and in each and every case, the service provide by has been exemplatorely excellent with both the live chat and e-mail response.

572

I am using wordpress for my client's websites and recently recommended to two of my clients Siteground as their hosting provider. I have to say that Siteground is far the best hosting company I ever used. The sites are working very well and the support is great. Every problem I had was solved within a few minutes. In the future I will recommend Siteground to all of my clients because I think you can't get better value for that money! When my own domain expires I will come on board as well.

573

We consolidated several sites with Siteground. Of course, that meant problems with redirects, web crawlers, etc. Siteground support has been outstanding. They have resolved every problem we've had on their servers within 24 hours or directed us to a solution with our other domain registrars.

574

Alin Steglinski Server uptime is an absolute UTMOST nitpick area of mine. I don't want to see my website say 404 offline for more than 5 seconds in a whole YEAR. well this host I have seen ZERO seconds. I think it went offline for a half a second once or twice last year? But besides Server Uptime I need HIGH quality support from caring dedicated people. Siteground has it all.

575

Bert Overeem SUPPORT, written in capitals that is the support of SiteGround! I have to say a humble thank you, for all you did for me. Domain name transfer, nameserver changes etc etc. And always patient, and always willing to do more than I asked. Helping to sort out my files on the servers nothing was too much and always polite and always carrying. I have been around on the internet for ten years. I wish SiteGround service and support were the standard for the internet.

576

Ive used WP Engine, bluehost, Flywheel, Mediatemple and a few others and let me tell youwhen it comes to the mix of prices, quality and features siteground takes the leadvery affordable though yet great performance (rare to find), with super quick support when needed and they just work hardIm blown away and will hands down be recommending them here on in5/5 stars!

577

Ian Sexton inodes issue caused by an application resolved immediately, excellent service as always :)

578

Siteground gives excellent and timely support, and are willing to help 24/7 no matter what the problem is.

When you are hosted on siteground, it is like going to bed with your doors opened .You are protected 24/7.

579

Each and everytime I have ever requested help, SiteGround was quick to respond and my requests were handle promptly/friendly and accurately. I would recommend SiteGround to anyone thinking of starting a web site.

580

I cant speak highly eough of the folks at Siteground. Always very helpful. Great service and good value. I have been with siteground for over 7 years and have always been really happy with the service and the products. Kind regards. Adrian McGivern.

581

No other Hosting company match what Siteground has to offer its customers. They are awesome :) A

582

Graham Strong The help desk answered my questions in a very short turnaround time. Much quicker than any phone numbers, call centers etc. where they leave you on hold forever. 5 stars for SiteGround help.

583

Hasan Kilis Could I see a day in the future that you stopped to add new features to your great hosting package? I am mad about I can't think that anyone can see a better hosting firm than SiteGround on the net. You are the best! Thanks for your excellent service .

584

They are helpful but lacking of technical knowledge.

Besides, they have silly limitations (for example they did not install the latest PHP imagick version despite of our insists! WTF?)

585

The support has been outstanding as I am not a natural techie. Very helpful and timely if one has a question or issue to work through

586

Paolo Mereu Great hosting service. Great support in minutes. Tank you

587

Servers are awesome, support is awesome, If you can get chat support your laughing, if you have to submit a ticket good luck figuring out how. Also, space is supposed to be unlimited but it isn't really. You get unlimited website space, but limite

588

The technical support is just awesome, especially for installing scripts like Moodle etc, and when they crash as I tried to upgrade, Siteground came to the rescue in amazing speed.

589

I've just discovered that my website had disappeared! was not loading/couldn't find the site via Google search. I went straight to SiteGround's member login area, and clicked through for an online consultation with a technician. In a matter of seconds I had a person to 'speak' with who was warm, welcoming and personable. Dessy was quick, clear and helpful. She found what the issue was, and the matter had a solution minutes later. This problem related to an expired domain (with another source). Among the multitude of shoddy web 'service' providers who seem only interested in signing people up and squeezing as much money from them as possible, it's pure relief to find SiteGround where 'service' isn't an optional extra. I recommend SiteGround highest for your warm and welcoming service style that's top-geared for customer service and complete satisfaction. With my limited web skills, your readily available assistance inspires my confidence and my trust.

Thanks so much.

590

Actually they ARE rock :) we were using host from different provider, and didn't know what is the meaning of the real hosting service :)

we only have the access to cPanel on the host, nothing more! But in SiteGround, we know how to manage all of our domains (since we have many domains) using one account, they have a lot of extra services that worth looking at such as the daily backup, which will help everything avoid any disaster such as the one that we are facing now in the old host :( Their support is spectacular, you will get an answer with 5 mins :) any newbie question will be answered freely and without giving you links to read, they will guide you straight to the point. Am glad to be one of their new customers, and wish for them the best. Ahmad Musa

Development Team Leader - Hybrid Solutions

591

Michael Brunner Your support always you

592

Daniel Kloke ( SiteGround Reseller) Thanks to SiteGround whole team! This kind of support makes all the dfifference. Knowing I can count on you allows me to approach my current and prospective clients with confidence and enthusiasm!

593

Thanks for the persistence of your staff. One box left unticked proved to be the problem.

594

Androklis Giastoglou The on-line support is out of this world. There has not been a problem that was not solved, no matter how long it took.

595

Their support went above and beyond to help me with my issue.

596

I'm very pleased with Siteground and recommend them. I have had a few unexpected glitches, but in each case they have quickly resolved the issues. I have about a half dozen domains with them now and will likely add more.

597

I look after quite a few WordPress websites and have moved them over to SiteGround. Any problem I have had, whether site speed, fixing permissions, technical problems or pre sales they have been answered and resolved very, very quickly. Almost immediately in most cases.

598

The reason for my review is the absolutely fantastic service I received from two of your staff, namely Valentin S and Martin. They were patient with my queries, often allowing me to expand on my questions. Not once did I feel that I was a bother or need to stop asking questions. These 2 staff members were such a pleasure to deal with. Incredibly professional, excellent customer service and very humble as well. I never once felt that I was being looked down on because I did not know what to do. I felt very respected at all times.

599

Sanjay Rath Very strong support. I normally give them the problem and sleep over it. Next morning when I login, its sorted out. You want to have a good nights sleep - try them

600

Gilles Lafreniere 'Hello again, Firstly, I want to say how much I appreciate your I've been building web sites for more than 8 years and I have rarely found such a respectful tech team.'

601

Hello Onur, were sorry you feel this way about our technical team. Unfortunately we are not able to locate your account based on the provided information and investigate further. What we can say about the latest PHP imagick version that youre inquiring about is that there is tech time needed to build and test such new versions to make sure they are compatible and run smoothly on our servers. As you surely know, we offer highly customized solutions to our customers for better speed and top security. Once we are confident that the PHP versions works OK, we will certainly make it available to our customers (together with all the other versions we currently support: PHP , Php , PHP , PHP , PHP , PHP , PHP , PHP with Suhosin patch) and will announce it officially.

602

Ive only been a customer for a couple days, but the service has been exceptional!! I received a phone call after the first day to make sure everything was going well and Ive chatted online about two issues I had and they resolved them in minutes. Excellent choice!!

603

Carol Tomalty CarricDesgin I have been using Site Ground for almost 7 years, for both my own site and many client sites.

604

I have been a customer of siteground for 6 years. since 2006. I have never experience downtime with SG. Support has been improved! Interface has been upgraded to a more friendlier UX. keep it up guys!

605

They're prompt, efficient and VERY 'website-for-dummies' friendly, where would i be without them! The dozens of software included and the how-tos are absolutely great and have made me feel like a web building pro!

606

Siteground has to be one of the best web-hosting providers out there. Always super-helpful where they can and since moving a couple of sites over have found and fixed problems I never knew I had. Their Joomla auto-updating is a breeze and the one place where other service providers let themselves down is support. For Siteground it is the place where they often excel. Always available and more often than not you get somebody who will go that extra mile for you. They now have 2 of my websites and I will be moving a third one over next month from a webhost I have been with for 17 years, their service is that good.

607

I started my own company designing web sites and was looking for a good inexpensive hosting company for my Joomla! web sites. Siteground was never mentioned by any of the people I know in the Joomla world I play in. I found Siteground on a Google search. They offered a great low price for hosting along with a lot of Jooma! templates. And so my business began with Siteground and I have no reason to look for a different host. After eight months, I now have seven sites hosted by Siteground. I am completely satisfied with this company, and very impressed. Because I am new to building web sites, I have had to depend on Sitegrounds quick responses to my technical questions. I have had personal chats with tech support and sales support people in the middle of the night and in the middle of the day. They actually stay connected with you and walk you through what ever project you are working on. Siteground is dedicated to making me a happy customer, and I am. Thank You Siteground for your great price, your great fast support, for giving me 0 down time on all of my sites, and for allowing me to grow in my web site development knowledge, as you support my company. Let me be the first to recommend you to my Joomla brothers and sisters in my little corner of the world.

608

Hernando Ferro I'm extremely happy with the Tech Support from and efficient !!!Very, very satisfied !!!!!!!!!!!!!!!!!!!!!!!!!Best Wishes to SiteGround,Hernando Ferro

609

Charlene Runge '... Because I honestly love you guys. Your support so far has been fabulous. If you need an actual email instead of a support ticket, please let me know. I've been recommending you to all my friends, and I hope to actually be able to refer them to you, when the time comes.'

610

Excellent service

611

Paul Hicks I'm a UK-based web developer and started by using UK ISPs. A couple of years ago, someone put me on to SiteGround and I tried them out. They offer good value and good service, compared to the British ISPs.

612

Best documentation and video training online. I've tried many other hosting companies and keep coming back to siteground.

613

I used to use iPowerweb but never again. SiteGround has been outstanding and I would highly recommend them.

614

I fing love siteground. No joke. best hosting for startups they kill it in support. But dont let it go to your head siteground im saying this so you never stop being the best in support

615

I have used Site Ground for a variety of sites during 2010. Support is quick and accurate, uptime is perfect as far as I know. Much better quality than anything I have tried in the past. Finding a reliable host is a serious, difficult issue. No problems, of any sort. Highly recommended.

616

David Driscoll Brilliant work for my urgent (self-caused) problem - lifesavers!

617

Timothy McGregor 'As I said in my last ticket (which you were able to very quickly take care of), I'm extremely happy with your service, and have recommended you to others! :)'

618

Fantastic tech support helped me to install a quick start joomla template.

619

Hello Mike, we were able to locate your correspondence with the support team and and as we see you have discussed in detail the situation you have encountered. As our Technical Support Manager was able to explain, it seems that the results are connected to 1). the fact that you are forcing SSL connection what affects the speed; and 2). The 2 files you were using for testing purposes, are actually not one and the same file. Those are 2 different files located under different directories on your server. It is only normal to get different results as there are multiple additional rules applied to the second one. There is an extensive .htaccess file with additional rules, as mentioned SSL is forced for this directory, multiple rewrite conditions that should be checked also. Our techs are ready to assist you further with this question if you wish, just update the latest ticket. Please keep us posted on your progress and contact us in case you have any questions in the future. Regards!

620

Barry New to siteground. Just reached out to tech support via chat. Wait time less than 30 seconds. Great, knowledgeable rep - addressed three different questions that I had. Great job. Couldn't be more pleased.

621

I opened chat, asked my question, it got escalated, and before I could close the chat session my problem was resolved.

I cannot believe I have waited so long to ask for help. I learned my lesson. Ask your host and not strangers on the web.

622

Super fast support when I need it, and the answer were give in in plain english so I could understand it. Being based in Australia makes us 15 hours ahead but always they respond within minutes , unlike my old hosting company in the UK which could take

623

I have used joomla to build 6 sites five were with Blue Host and one was with you. I have to say that you are the best host of joomla sites and I am moving the rest over to Siteground. You are very helpful, your support is excellent and there is no comparison - you beat the rest! Thanks for the hosting!

624

Even though tech support communicates through problem tickets only, they are very quick to respond to the tickets and very proficient at getting the problem fixed. I have an ecommerce site and they have provided everything I need to sell my products and make some extra money.

625

Sl Siri SiteGround is a wonderful web hosting service! Very comfortable website management, great and affordable pricing and the best thing is the support! The people that support you make you feel like you are part of a big family, The SiteGround Family! Those people can spend hours to assist you with your issues and will do anything to have your problems solved. A day after I joined their service, I received a call from SiteGround welcoming me into the service and checking if I need any help! Recommended for anyone out there that want a website!

626

Scott Birk 'Thank you! Thank you! Thank you! I've never worked with a more accommodating and helpful group of people than you all! Please give my thanks to everyone there.'

627

Hey Mike, just so you know, this site is hosted on their Cloud VPS. The SSL issue is a tricky one, as you need to configure Siteground slightly differently. Highly recommend you follow: but also change object caching to disk, disable database caching. WHen setting up the supercacher you wont be able to use varnish caching, but you can use memcache for the database caching. This important thing, especially in Australia is to use the Cloudflare setup, but make sure you use Railgun. You set it up within cpanel itself. Anyway, this site is an example of what you can expect speed wise.

628

alke The support of Siteground is astounding. Any other provider takes hours/days to respond, I have never even have to wait an hour with Siteground. The support staff loves to interact with people and shows that always. I'm a fan for years now!

629

Transfering into here from another host, have gotten better service in the last 3 hours here then in the 6 months on the other, feel at home and every question has been answered. I'd recommend this service to anyone.

630

We've had very little trouble with Siteground and what little trouble we've had was resolved quickly. These guys are on top of things.

631

SiteGround are brilliant! I have only been with them a short while but the support is amazing, I dont know how they do it. I have yet to have a question that they have not been able to answer for me so that I can get my store working exactly how I want. I think they know everything, maybe i should ask them for the next lottery numbers!! If you are thinking about using them then do, you wont find any other company that comes close to them and the prices they charge are also very cheap for what you get.

632

I tried another hosting company and in the setup process, I went round and round with Tech Support as they put the issue onto someone else; I finally converted to Siteground and my site was up in the same day. I had a couple of setup issues regarding Joomla parameters moving it from my laptop and I contacted Siteground tech support. They not only responded but they fixed the problem and let me know the why within 2 hours.

Since going live, the site has never been down and its performance is faster than our previous hosting as well.

I have extensively used their Tutorials on all aspects of hosting a website; and their CPanel is quite extensive. I'm still learning all its functionality. As the 'webmaster' for a non-profit, I have skills and focus on the content of the website; we have no 'systems' skils and Siteground has provided that through their support in the few times we have needed it.

633

Michael Davis Thank you very much! I have been continually impressed with the level of support your company has. I am a former Godaddy rep and a ex-Microsoft tech as well as a former Dell tech rep. I have had accounts at various hosts and have had clients at other hosts. I have never seen the great service I get here. I'll continue setting up my new clients here when I can. You make me look good!

634

Scott Grages 'By the way, I have been extremely happy with the customer service from SiteGround. It has been absolutely excellent. Thank you.'

635

After the initial teething problem of setting up WP hosting for the first time with a more advanced theme, I went nearly 3 months without ever contacting Siteground support. This is a great thing! It means that things works the way it should. During the setup phase, Support Team did a nice job of helping me througheven on lighter coding questions on WP that sometimes originated from the theme itself. I went through 2 weeks of search before settling on Siteground. I thought it has the best balance of cost/support/reliability/performance. Nearly 6 months later, Im still happy with my decision. More so when you read about bad reviews of other similar services. Support Team at Siteground is definitely one of the best. I normally go through webchat as opposed to calling so I cant comment on the latter (in term of wait time). In all, if your budget is under $20 USD per month for WP hosting, I cant imagine better provider. Siteground, please keep up the good work as you continue to grow.

636

Incredible Customer Service! Even the most trivial questions theyre happy to answer within minutes.

637

Michael Dorfman State-of-the-art hosting services. Support is amazing, kind, straight, and, over all, is HUMAN-oriented. I declare mysefl a huge fan.

638

They shut me down after a year of service stating that all of a sudden my CPU cycles where to much and I needed a higher package. Their support staff are boarderline imbeciles and the managers don't want to talk to you. I moved my site to Hostgator.

639

Absolutely the best hosting provider around for the monies. Any time I have had an issue with my site or any questions it was only a matter of minutes before either the problem was fixed, question answered, or had some form of contact from them.

640

I've been hosting with siteground for 8 years, and moved over from iPowerWeb which was terrible. I hated them iPowerWeb. My only gripe against Siteground was when they did not have Live Chat. Apart from that all their services were/are excellent. Once they introduced Live Chat, it has been a pleasure to work with siteground. I don't see many reviews of siteground on the internet, but it doesn't mean they are not good. Their Live Chat is a super service and extremely good. Everything gets answered promptly. This alone makes Siteground a host worth considering. I recently set up an Asian customer's web services at Siteground's Singapore hosting facility. Everything good so far, except for one time when the email was down for a few hours. Apart from that no complaints. I recommend Siteground to anyone who can afford their fee, or 30 off for 3 years hosting. It's difficult to beat their customer service.

641

I've used siteground for several years now, being fairly computer literate i can normally work out any problems / issues that arise. However when serious issues have occoured and i have not been able to resolve them myself, a quick simple Support ticket opened with siteground normally gets a response and error resolved in moments. Can't prasie sitegriund enough, only ever used 1 host and can't see that changing after the great service from this company. Paul Davis

642

James Fruin SiteGround has been a very good hosting service. They are fast, reliable, and their CPanel is awesome. The support is great too! Anytime I have an issue they are very quick to respond. I would recommend them to anyone in a heartbeat. Thanks SiteGround!

643

Oksana Gorkun 'THANK YOU SOOOOO MUCH for the answer to my last question about shopping carts and merchants. You guys are the true example of a perfect customer support great and fast responses. ... Thanks again for great help.'

644

Ive just signed up so that cant perform the rating. However, I can say that the sale team, Anton and Ivan, are great and smart, not like those generic reps from other sites. Cant wait to test and rate the service.

645

Luigi Recca Great Support!!!!! Kind, professional and QUICK!!!!! Thank you guys :-)

646

Thanks so much for speedy service. On behalf of myself and all my Clients hosted here, THANK YOU!

You guys 'rock' by providing great hosting with services. Cheers,

Don R

647

Had a recent problem, but the customer service jumped on it and did whatever it took to get us up again.

648

I am new to Siteground and started off using their Shared Hosting plan to set up our Magento store. The tech support has been excellent and helping us migrate our site across. Fast responses and very helpful! Love the caching features included in the plan, just makes our site run noticeably faster compared to our last web hosting! Although we couldn't get our site to work properly due to the need to tweak some MySQL settings (which we are not allowed to on Shared Plans), we have decided to keep using Siteground for all our other domains but host our Magento store somewhere else. It's a pity as we'd love to be able to host our Magento store with Siteground too, but the only option was to sign up for a Cloud account, however, we don't need all that yet. A very customer so far :-)

649

Siteground ROCKS! I have current memberships with other hosting companies, domain reseller accounts and script installation merchants and the service I just got from Siteground outperforms everyone I currently deal with. Faster than a speeding bullet,

650

Raymond Mack I am very satisfied with SiteGround's staff, help me resolve an issue in a few seconds, thank you very much, Support Team!

651

Mike Clough 'Excellent customer service as always. I would have no hesitation in recommending your services to anyone. Top marks!'

652

I was doing some basic cleanup and made things simpler with the tech assistance. Appreciate the patience and thoughtfulness. Thanks!

653

I moved to SG and now I have no service whatsoever. They said its my previous providers fault, but it (blank screen) only happened when they started transferring, and have now put the onus on me. I hope they resolve this. They said they cant help until I fix things with my current provider, but my current provider, crappy as it is, has never had this problem before. Tired of giving money to people who have no idea what they are doing. I lost all of my blog.

654

Extremely happy with this host overall. Dropped ratings a bit due to some difficulty getting an expired cert on their server renewed. It finally was resolved but it took too long to get them to realize the problem was not my cert but theirs and then it took hours for the renewal.

655

I've been using Site Ground for two years to host materials and forums for educational purposes. In that time, I've had only two minor blips in service which were corrected immediately when I reported them. SiteGround is an excellent host!

656

greaaaaaaaaatttt host

657

I have used Siteground for a couple of years now for various projects and can honestly say I never contemplate using anybody else. The support is amazing - not just as a hosting company but as a company full stop! A big thank you for your help over the years, here's to plenty more to come.

658

I am really happy that Siteground meat my expectations especially the customer service. They are on-time for you and they will resolved and explain the problem to you clearly. Thank you Siteground!

659

Philip Salmon Always such good service at Siteground. Had to get my server upgraded so we could use the latest mySQL. Done in about an hour. I'd still be trying to figure it out. Now it is all done and nobody even Great job, well done.

660

Bob Tecca ( DB Analyst and Network Administrator) 'Let me add I'm incredibly impressed with the speed of your responses and with what I've seen already in the options/functionality available to me. Thanks again.'

661

Hi Shawn, we were able to track down your correspondence with our support team. As it seems you have posted this comment before you were able to discuss this issue with our techs team. Our reps were able to clarify the situation and reported to you that the transfer was completed correctly, but since your domain name was still pointing to your old host, which server was not working correctly, it showed blank page for some time. We are glad that the problem was resolved. Please contact us through your HelpDesk in case you need further assistance. Regards!

662

Michael Feldstein The reliability was fine and the price was good, but I had to move because of horrifically bad support. I had a problem where, for whatever reason, the search bots were just killing my site. Not SiteGround's fault. But they sent me a really confusing series of emails about what they thought the problem was, and their main answer was to upgrade the account. I was skeptical that a site with my traffic levels really needed semi-dedicated hosting, but I went ahead and upped my account.

663

We here at Musician Profile cannot say enough about the service, reliability, knowledge, consistency and dedication of the Siteground team. If you are looking for all the above attributes, you need go no further. Marcus Williams, CEO, Musician Profile.

664

I have never experienced such excellent service. Based in the UK, I often require support at what would be the middle of the night in the US; this has never once proven to be an issue. I can't believe how quickly service is dealt with. I am always pleased

665

Very, VERY satisfied indeed.

Having been through Go-Daddy, HostMonster, 1and1, 123-reg and the rest you see advertised everywhere, I'm able to confirm SiteGround have without doubt the most helpful, fastest, and most importantly - HANDS-ON Support of any I've tried.

We're only a small company, so I take care of most website requirements personally. Needless to say I'm no expert, fumble my way through most things, succeeding only by spending hours learning from my Others will bog you down with a load of technical terms, wasting time while you figure out what they mean? Not SiteGround Support, you raise a ticket, they'll have a look and if possible, perform the necessary alterations for you. Fantastic!! It saves you time and patience, saves them time in explanation, everybody's happy and in all honesty - it's so refreshing to witness their practical, down-to-earth approach.

SiteGround, no-nonsense, no BS, plain-English, easily understood. to work with.

666

I have been with many hosting companies over the years but very few have kept me around for more than a year or two. I have been loyal to Siteground for one primary reason -- they have fantastic customer and tech service. I get a resolution to my ticket request in usually less than an hour. Tonight, I received a response -- and it was correct -- in five minutes. The techs are patient and helpful and do not shuffle you off to the FAQs or KBs. I did not find this on 1and1 or iWeb or any of my former hosting partners. There are times when a new, pretty web hosting service will catch my eye with low cut prices or firm and attractive prices; but I ignore my roving eyes and stick with the one that brung me, Siteground.

667

Brian Hinkley After making the mistake of moving from SiteGround, for a host who made big promises and didn't deliver, I moved all of my sites back. Keep up the great service. My sites haven't seen any down time since the move and for some reason spam is almost non-existent on your servers. I don't know how SiteGround does it but I am thankful for it.

668

Konrad and Rocky 'Hi Friends, this is Konrad and Rocky from , we wanted to take a second to tell you guys that we have never had such great service. We have many sites and are hosted at a few different hosting companies. We will be bringing all our sites here very soon. Please keep up the good work. If any future customers want any input about SiteGround feel free to email us at info@ THUMBS UP FOR SURE!!!'

669

Best support site. The technical people are very friendly and very fast to support in solving your bugs. I would recommend this company.

670

Once again, Stanislav and the people at Siteground have provided me with exceptionnal support and service. Fast, efficient and courteous Job well done guys, Thank you!

671

SiteGround has provided quick, reliable support in getting my site started.

672

I have been with Siteground since 2006 and there is no poblem with the service mainly the Technical good and friendly service website hits almost a million user with an average 350 user per never crashed.

673

Ihave just transferred my host to Siteground and have found their support and assistance in making the transfer exemplary. Thank you.

674

i start with them mid of MAY with GO GEEK plan which is highest share server plan they have and cost $,

till end of JUL i finish customizing my theme on wordpress and first of AUG i asked my users to move to new Site which is hosted by Site Ground . till 7th AUG , 88 users signed up and Site Ground blocked my site for CPU usage , only after 7 days !!! My previous site was hosted by Arvixe which still active on Shared plan as well for more than year . only for 4$ !!

site ground mentioned i reached high bandwidth usage which it was 1GB in 7 days ,

my site in Arvixe in 7 days used average is 8GB ( i have more than 900 users there ) Site Ground mentioned one of my page HIT 20 thousand times and this is main cause of shutdown !!

in my site on Arvixe my Index page HIT 1 million and 299 thousand times in same period and site still working .

Both numbers collected by AWSTATS ( i wish i could attache a image here ) the only Solution, Site Ground gave me to upgrade to Cloud plan which all of us know the game of Hosting company to push users to pay more

im moving my new site from SitegGround to Arvixe with VPS plan which still much stronger than SG Cloud Plan.

Site Ground has excellent customer service and very useful tools to handle the wordpress website and that exactly fooled me to join them and pay more than 150$ for hosting plan and other services . . my advise is if you have only site with one page and no user registration , no java or html usage , no image or graphic uploading , no fancy theme ( theme should be super simple wordpress theme ) you can go for SITE GROUND Regards

675

I use my hosting package at Siteground merely as a testaccount for my webdesign activities, plus I host a joomla website I've build for a friend . I'm very enthousiastic about Siteground. They have a great knowledge base, an excellent support of joomla and mediawiki and the helpdesk is simply fantastic! My support questions are always handled in no-time and more than satisfactory. In a word: one of the very best hosting provider I know. Patrizia Schiozzi

676

Kathryn Sherman Can't get any sleep without knowing my digi-world is safe. I've been able to sleep soundly and without nightmares or interruption since 2009.

677

Thanks Ivan for the great customer service. You answered my questions, often before I even typed them. Even though my chat session lasted a bit over an hour, I think (including new account questions, plan review, signing up for an account, creating an alternate payment method, logging in to my new account - which I was screwing up, and transferring my website over) it didn't seem like it took that much time at all. I look forward to a much better hosting experience with Siteground than I had with my previous host because of this interaction with you.

678

I contacted SiteGround after seeing other reviews and I was immediately impressed by Tanya V., the first person I spoke to, because she was very knowledgeable, handled all my questions with no problem, and gave me a lot of confidence in the company and its ability to take good care of my web sites.

679

These guys are a dream to work with.

680

Excellent service and support from siteground, every ticket dealt with accordingly, websites all run smoothly on the server, they keep me informed and up to date with everything. Would very much recommend to others and already have.

681

Service is exelent I need good servive fprmy sites

682

I'm very pleased with SiteGrounds total service and reccomend my customers use them. I know they will be well taken care of. Jean DuVoisin

web designer

683

Before becoming a customer I wish I'd known about SiteGround before I went with other Web Hosts.

They have handled my support queries in a very polite and extremelly eficient way.

I don't think Site Ground customers need to be(technical speaking), an expert; because Site Ground Tech. Support People are very, very helpful and teach us what to do when we get into a stuck situation.

Siteground has handled my problems great !!!

This Host is suitable for all kinds of customers.

I sure would !!!

684

Tyler Walker Amazing customer service! Support was fast, effective and courteous and got my site up and running in less than an hour.

685

by far the best support given. 'live chat' is a godsend to anyone who isn't very tech savvy.

686

Site ground is the best ISP provider service Ive had so far. Ive just transferred my hosting from another country to them and I hope the services remain as they are. They just have to reduce the costs a little bit even though, most of the times, its worth it.

687

By FAR the best service I have experience from not only a host, but a tech company. Just amazing that whenever I have an issue they are there to help. Thank you so much Siteground!

688

Great support, fast response and high quality.

689

The quality of your response to a recent problem is that same as it has been in the past: Immediate, thoughtful, clear and very helpful. I have a number of accounts with SiteGround and continue to be impressed with the quality of your service. Thanks

690

I have about 6 accounts hosted with siteGround, and have found them to be reliable, and responsive. Great deal for the price.

691

SiteGround is awesome webhosting, simple but advanced, Sharp, hard working, superb support, they are friendly, me i have my friends among site ground support team, people like miroslov, adriana, and other second stage of support team, they are good, better and best i ever had. They have a great backup staging for hosting package, consultations among problems and so much more, very supportive, less expensive and well organized

692

Support queries have been handled very well and if given the wrong info on a particular ticket, when the ticket is continued after a long period of time and a different person is handlind your request, the new person obviously reads previous statements and then corrects Sometimes it is not possible to comprehend their advice mainly because we the customer are not up to the standard of knowledge that they presume we are. The problems are handed a lot quicker than expected, which is always great when a problem is hindering the use of a site, a query about something that is not urgent, doesn't seem to be an issue and is answered in the same manner. I would certainly recommend Siteground to anyone Cheers Maurie

693

Mosugu Ebenmosi I particularly enjoy the Support Siteground gives. It's Superfast and Intelligent. Thanks for always being there!

694

Thanks for the help

695

The support staff is amazing and the services they provide are killer for the price.

696

I'm with SiteGround for almost several month and it works very fast and the quality is very high, thanks so much for this best hosting, I'm very satisfied with it.

697

Excellent support

698

Super fast support when I need it, always with the correct diagnosis and repair. Great value.

699

Yet again, SiteGround has blown my mind. Incredible support. They don't treat you like your stupid and Gabriela actually made me feel like she cares. Thank you times one million. You all rock?

700

Good host for small business sites, like mine. I use joomla and siteground is setup well for that. They have great support forums, and all the tools I have needed so far. I enjoy having all the data from the analytic tools they offer. I did have one issue with access to the site, but they were prompt and helped me sort everything out---even though it was likely a client-side issue. Very impressive! Overall I am well pleased and would definitely recommend to a friend.

701

Ofelia Mutia I want to thank you for your wonderful and courteous staff (sales and technical). They have the most patient and caring attitude. I am a beginner and was at first hesitant to ask because I didn't want to sound 'stupid', but your staff made me feel so comfortable. They walked me through the process. I have been trying to study the Joomla video tutorial, because of your staff, I am able to follow through the process. I have a lot to learn on how to create my website , but because of your staff's caring attitude, I feel comfortable that I will be successful in creating need to know more about you guys, because you have given me so much than I expected. I will definitely put your link in all my sites. Thank you again and God Bless!!!

702

Had a lot of problems with my previous hosting provider, terrible reliability and brain dead support. Did some research and siteground seemed to be highly rated so transfered to them and have been with them for close to 1yr now. I love this company, the reliability is rock solid. Page load times are great (meaning better google rankings and better ad placement). When I have had to contact support (never an emergency, just to get info) they have been knowledgable, swift to respond and professional. This is in stark contrast to experiences elsewhere. The cpanel is easy to use and has many features and tools. All in all, v. positive experience so far and would recommend them any day of the week. Thanks siteground!

703

You suport guys and gals are A M A Z I N G so helpful with any minor or major issues (mostly caused by myself I should add!) and answered incredibly fast every single time day or night. Very happy too with the overall speed of servers/caching etc I have been recommending Siteground to clients so will see how many I can get across soon! Thanks again

704

You seen their Cloud with the new HHVM? So much faster that PHP Just waiting for it to be rolled out on existing clouds (its on new accounts now) so I can try it out (this site is on Siteground Cloud). HHVM is what Facebook uses.

705

I think site ground is one of the best from any other company in this world --

they are support and service are just amazing and I'm really so much happy with them --if face any problem they fix it within a short tim

706

No phone numbers, no clive chat, no NOTHING. CANNOT TALK TO A LIVE PERSON NO MATTER WHAT!! THIS IS A SCAM!! CANNOT ACCESS ANY OF MY WEB FILES AND CANNOT ASK ANYONE FOR IAM DITCHING THESE SCAM ARTISTS ONCE AND FOR ALL!!!!!

707

Always helpful. I run into errors alot, but I contact them and they have always replied within 2 hours and fixed it soon after.

708

I think SiteGround rocks because since day one, I have been able to receive almost instantaneous support for all sorts of questions that I had.

709

Siteground is great in uptime features and support but things can get expensive in terms of upgrades. they are great for bloggers and people with no tech expertise, they will set up wordpress for FREE for you and they are FAST In doing so!

710

Valentin Navalihin Appreciate the support team. Tanya V. consulted me with really fast and useful messages. It's happy to see that there are consulters like that and I would rate Tanya's work at all 5 starts. Hope our cooperation would be successful.

711

Art and Deb Mealer This morning I contacted your chat support and got Martin. He helped me cancel a website I had gotten for my grandson last year, but my grandson never used it. Martin took care of that for me right away, with no hassle at all. Then he asked if there was anything else I have 9 other websites with you under several different usernames. It is always difficult to remember the various logins. So I asked if he could collect them all under a single login for me. In less than five minutes, he had verified them all and moved them under one login for was very polite, caring and competent, and he didn't at all resent doing something changes will be so very helpful. Your up time is always exceptional, and every time I contact you guys for anything, I get great support. Martin's help was excellent and while rare in today's world, that level of care and competence are typical of the great staff working ,Art and Deb Mealer

712

Great team

713

very good support. im new now i try this hosting! But the support is wonderful for now

714

Siteground service is excellent, and their associates are all knowledgeable and responsive. Highly recommend.

715

Siteground save us a lot of time and nervs. Thanks them and are working great.

716

Great deal, great customer support

717

Siteground is a very reliable hosting company. Its 24/24/365 assistance is very fast and accurate and useful especially for small companies who don't have a strong IT teams.

Servers are very fast and their server farms are spread in all over the world. For this reason it is a server solution adapt for European Companies who want to go beyond their national market and gain all the european market with fast servers and reduced latency times.

718

I don't have many example s to compare the standard of hosting and features, but your support is amazing. I have just logged a ticket and within less than 5 minutes the case was resolved to my full satisfaction. It's not the first example I've had of good support - I just wanted to say thanks and continue the excellent work,.

719

Loughlan Burnett I am so sorry I ended the chat so soon, but felt compelled to personally pass on my was having difficulties adding a wordpress site to my hosting and just wanted to know if it was possible. Gabriela A advised that this was possible and showed me where to add the site. She then proceeded to offer to install this for me and configure it. I even had a custom request to preference the www, she took care of this as well. Really well spoken, fast and accurate response and most importantly went above and beyond to assist the past 14 years in the industry I've spoken with my fair share of support officers. I mean this sincerely that Gabriela A. is one of the best support people I've spoken to. Really helpful and I am not regretting moving from hostexcellence AT ALL. As a direct result of this, I am planning to migrate most if not all of my customers over to SiteGround from hostexcellence without any hesitation.

720

Arnaud Fischer Hello Siteground, just a short note to thank you all for the support. Specifically Yavor, Todort and particularly Dimitar. I have tried many times to move accounts from server to server over the past months and gave up time after you all's help, I finally got to it in the past 24 hours and now moving accounts through Cpanel, FTP and WHM. You all complete each other really well. I started on this with Dimitar last night, and each of you manage to pick up the ticket flawlessly adding complementary suggestions, looking at the issue from different angles, that really helped. You make up a great team. You were awesome in helping me out, not giving up on is not to say that I won't run into challenges again in the future and can pretty much guaranty that I will need more support and I know you will be real time news about your favorite celebrities

721

I'm in love with SiteGround!!! Amazing hosting services at extremely great prices. An innovative interface and extremely professional tech-support. They have a huge heart also and they work with small companies very well. Thank you SiteGround for being amazing and I will continue to refer the world to you!!!

722

Best support and service I used. Tickets reply very fast and problem solving excellent.

Thanks to this professional hosting

723

Super support! I cannot say enough. Over the years have been been many many hosting companies. In fact Id say all the best known 10 of them. One bad experience after another. But with SiteGround, any issues that have come up, and sometimes they do, odd things happening with site extensions and plugins and such, have been solved quickly, with a smile. SiteGround are it. Need hosting theres no one else. I have recommended more than a couple dozen or so clients to them over the last several years. Everyone is happy.

724

Enjoyed chat support and excellent service. Keep up the good work. Excited to have you help me move my site!

725

I take this opportunity to thank Siteground for its high level of service, both in terms of support (fast and accurate) as the high availability of Hosted sites. Great.

726

Although I'm quite rue, but their services are really excellent!

(As compare with the other providers who offer the similar price)

727

The Good: Shared Hosting Plan prices seem in line with other hosting companies. Features appear good. I was a long time GoDaddy customer until they messed with the ability to use most php or cgi contact form scripts. I purchased the shared hosting plan on the promise by the SiteGround CSR that I wouldn't have any problems with my PHP or CGI 'Sendmail' scripts. I am happy to report that I did not have any issues with my scripts and they work flawlessly. The Bad: So right off, after I placed my order they wanted to do an order verification. I received a call from a guy that sounded Russian and said that in order to process my order I needed to have my client email them a picture of his Driver's License. I felt un-easy with this process. My gut told me not to do it, but I did. After about 20 minutes of him doing whatever he needed to do to verify everything, he finally said that the hosting account was setup. My second run with tech support was when I needed to know the absolute path to my new hosting account. Such as (/home/www/public_html). The tech support had absolutely no idea what I was talking about. She kept saying that my path was my domain name. What??? Anyways, I found my answer in the support section. So for future reference for anyone else needing this info, the absolute path is /home/USERNAME/public_html/

728

Two year ago i was just a novice, now i have two sites with siteground. The first is built with Joomla, the other one with Wordpress. I like Siteground so much because of the great package and related services you receive: Joomla and Wordpress are installed for free, free template also installed (Joomla, WordPress), video tutorials, forum. And if I have a question, I always get response in the helpdesk - almost immediately. That is awsome for me, and this is why I recommend Siteground.

729

Sylvain Plamena is simply the BEST, answered all of my questions, she made me feel good even if im actually a rookie at this, she guided me really well and made feel like im part of the family.

730

Andrew Pilcher Incredible fast response!

731

We needed a new website for our Real Estate business that took off abruptly with a sudden inflow of customers who needed further information on how we could help them, and we needed a presence that was separate from our current LLC entity and website. We wanted to select a fresh new host for a couple of reasons (performance of site being foremost). Was helped by Rumen T on live chat - was online for over an hour. We got the GrowBig plan with rave reviews from several sources. As I state in the title, trust service and website performance is just as awesome. The interface is definitely better and will make our IT guy's life easier. Ciao.

732

I'd rate Sitegound a 10 out of 10 for ALL aspects. Their support even deserves 11 out of 10! I've tried many, from BlueHost to HostGator and and this is trult the most dependable and stable.

733

Amazing team at SiteGround!!! They HAPPILY troubleshoot issues with me until they are resolved. I will be a longtime customer. I am truly HAPPY with their hosting service!!! Pass it on!

734

our website has been with Sitground since 2008 and was fine for years. However in teh past 6 months hey keep having interruptions, with at least 5 in the past 2-3 months. It's been 2 in the past week.

735

Affordable with great features and support!

736

'Rubbish' in nutshell. I have several technical issues with them just for building a Word Press website for my support is just a joke. Whatever ticket you submit always they ignore it by saying ' It is all fine from our end' then they close your ticket without asking for your feedback. They have wasted 5 hours of my time on a query by ignoring it then they found that this is due to miss-configuration on the Apache server!

Their services are not reliable and robust and there support team approach is ignorance. Do not even try to call them, you will find their agents rude and unprofessional who are not really bothered with your query.

Do not get foll but the pricing, avoid them if you want to avoid hassle

737

I shifted to Siteground recently from a free host recently. The major reason for me to shift to the paid host was that drupal requires huge resources. And the the reason I particularly chose Siteground was that I read somewhere that they are the best in Drupal-hosting. With respect to hosting a drupal website they defenitely make a good choice. Their USP is that if you are hosting a drupal site elsewhere they will port it to the Siteground host free of charge and within a short span of time. This came as a pleasant surprise to me. But the major problem with Siteground is that even with a paid hosting account, you can't host more than one website free of charge. They charge a whopping 30$ extra for every add on subdomain. And moreover when you have addon subdomains the interface to manage then is not so intuitive. The file manager that is provided them has a view similar to that of the linux. The interface again is not upto the mark and I had a tough time transferring files from one location to the other. They have few goodies like a set of tutorials about website, hostings, content management sysytems and so on. If they make the addon domains a part of the paid hosting and not charge extra for it, SiteGround would make a perfect host. 'Especially for Drupal Sites'

738

Peter Agazanis Excellent support! I was impressed not only about the kindness and immediate response to everything I asked, but also on the level of technical knowledge Tanya has (which is kind of rare to pre-sales support).

739

Grant Sewell Everytime I have a concern or question regarding the use and configuration of my shopping cart SiteGround is quick to respond. They have a very knowledgeable support staff and always follow through to ensure that my issue is resolved to my satisfaction. I am very pleased with their quality of service and highly recomend them to anyone looking for a great hosting ,Grant SewellIndustrial Parts Online

740

I had experiences with many providers, but now I am quite happy with SiteGround (it is just a brief period, but it really seems to be a great service). Best category: support. Always available, friendly and very skilled on the technical side.

741

Siteground support has always been prompt and helpful when I have had problems or even questions 24/7. Ive used many other hosting providers and now recommend this one to most people who ask

742

Siteground is an excellent host, at an affordable price, with fantastic customer support. Enough said. Go buy it.

743

Very Excellent, fast and reliable technical support.

744

SiteGround is excellent when it comes to covering their mistakes and not admitting their weakness. They are also good with tech support which blinded me to keep using them for 7 months. We had issues having an assured connecting through FTP! Weird!

745

Great Customer Support !!

Great Free Tools!!

Great Availability !!

Great Space and Package as a whole !!

Recommend to anyone.

746

Good hosting company. Customer support are very kind and tickets are answered extremely fast.

Every I've ran into was solved quickly and without any hassles on my end. They also were more then happy to help when someone of my questions (when starting up) were out of pure lack of knowledge or not exactly related to the hosting services. No complaints, only recommendations :)

747

Carla King So quick and efficient. Everyone works really well together at SiteGround, such a great team. Thank you.

748

Ethan Mings Solid and timely service to hosting and application problems.

749

The chat personnel really helped me decide which plan I needed. Excited to get on board.

750

You chat service is always top notch. Great hosting company!!!!

751

Honestly couldn't have asked for better service.

752

This is a horrendous provider. They have a very confusing web site to deal with managing your hosted services, a very limited mail box size and will try and automatically renew your billing way before expiration. Then they won't refund you.

753

I appreciated their technical team's quick and efficient response to a problem i caused. Although i found cheaper providers who offer more space and bandwidth i went ahead and renewed three years with Siteground because of their efficiency

754

I just had an amazing service provided by your online support. Mrs. Dessy.

Precise and swift support. She has handled all my requests in seconds without any hesitation. Just wonderful!

755

Kristen Zoabi I wanted to take the time to write about my experience with Kalina. She was extremely professional, knowledgeable, and understood my complicated situation while remaining very patient with me. She helped and guided me to do exactly what was the best for my complicated situation making not complicated anymore in a very short time. Customer service is very important to me and I am normally a difficult judge. I give her a score of 100 satisfaction and also in all other categories. On another note, most of my SiteGround experiences have been pretty good for the most part with almost all the reps. Thanks for being reliable for me though out my time with you. :)

756

David Thomas The site has extensive self-help tools for just about everything--BUT when you need a real person, I have had nothing but excellent--timely, professional, knowledgeable--support.

757

I have been using SiteGround for more than a couple of years, and their support it simply outstanding.

758

Sitegrounds customer service is SUGAR. l think lm really planning to adopt this in my company as soon as possible; Steve, (Nigeria).

759

This company has been amazing over the years!! I highly recommend them. Always there when I need them no matter what time of day it is.

760

Got my site up and running quickly when it was down

761

I love SiteGround's support team - I hate asking for help (I know, it's a guy thing), but when I do need it, they usually have my problem solved within 15 minutes. I wish I was that competent!

762

I have 40 accounts with them and we have been very pleased with the service. They have hosted us for over 3 years and have been very reliable and helpful.

763

Ivan was super helpful and knowledgeable in my decision to go with Siteground hosting. He was very friendly and courteous as well as patient.

764

Ollie Wertheim Ivan provided fantastic level of support. He was pro-active, solved problems that he identified before me and resolved the issues to my full satisfaction.

765

Jatinder Singh What can I say!!!! I am amazed seriously this guy Martin is a down to earth, straight talking, to the point guy!!!He is a gem in your support infrastructure within 5 minutes he had sorted out my issue and made me a very happy customer indeed. Could you somehow repay him for his diligent effort that he has shown to supporting me, just mention that he is doing a great job and that your company is pleased with him. I know something as simple as that will push him further to deliver the best possible service and it doesn't take much to go out your way to thank someone. It is not common, as I have dealt first hand with other companies support services and they don't compare to the speed and the friendliness SiteGround offers!Once again thank you Martin and SiteGround for this amazing support. :)

766

Great customer service. Chats are quick and so helpful.

767

Awesome service. Fast, professional, curteous.

I am happy to work with SiteGround

768

One of the things I hate about customer service is stock replies. When I post a question and the support person says 'I will be happy to assist you with that, blah blah blah.' You don't get this with SiteGround. They remember you and offer personal help.

769

I have two shared hosting plans with Siteground. The servers are very reliable and the technical support is fantastic, prompt and always right on the mark.

770

I have only been a customer of SiteGround for a short time but so far they have been great and answered all of my questions and issues super super fast!

771

Extremely quick and sharp support staff. A true knowledge of the products they support and a clear desire to integrate those products into the systems they operate.

772

Michael Bascom There are times when I'm not sure why I write these reviews. I have yet to ever be disappointed by any of the staff at SiteGround. Still, there are occasions when a member of your team provides such exemplary service that I can't help but let someone know. Stanislav not only answered my question this evening, but he shed light on a puzzle on another project that I'm working on as well. He anticipated additional issues I might face and provided useful information that he knew would be useful to me without my asking. Truly terrific support!

773

Jatinder Singh I just wanted to basically mention that you guys at SiteGround are doing a really great job in terms of your support services. I mean compared to some other hosting providers/ Internet service providers your system has left them in the dirt. I have prior experience of trying to get help from other companies and they all ended up making my head swell up because they just did not speak to the point and in a friendly manner. This is the first time I have experienced such a quick, efficient, precise level of support where I did not even have to explain myself in too much detail.

774

one of the best!

775

Georgi was incredible. He helped me through some troubles with my site. He kept in touch answering several questions promptly. He also provided me with information that helped me finally resolve the problem with the site. This is just one instance among many that SiteGrounds technical support hasnt changed a bit. It is off the chain. I just wish they had a 6 star rating! Thanks again everyone.

776

Always get what I need with their support. Hosting has been reliable and stable.

777

I made an error in trying to add a plugin to my theme's file, and support quickly helped me get access to my site again. In ten minutes I was up and running. I won't use any other host. SiteGround is it for me.

778

I would vote both Dimitar T. and Todor as two of the top tech guys in the hosting business, always available and always going to extra lengths to resolve an issue. Semi-Dedicated hosting is super. I gladly recommend SiteGround Hosting Services to everyone!

779

i love siteground's service. the folks are always friendly and helpful, and they get the job done quickly. i've never had to wait for a response from tech support

780

When I look back over the service I have received from Siteground I have come to realize that they have consistently offered very good value for money. As a user of internet sites you kind of expect poor and disappointing service, so you prepare your self subconsciously for that disappointing service. I just had an experience with one of their reps called Diana and afterward I realized that her good service was in fact what I had for most of the time been getting from siteground. There have been 1 or 2 unsatisfactory encounters but they pale into insignificance when I reflect on my generally good experience. So, well done Siteground

781

Campbell McArthur I am a well seasoned webmaster and developer and having been working with technology for over 3 decades now and I most definitely know when I am speaking with someone who is well educated on their job and passionate about the work that they do. With that said, Adriana is definitely one of those people who takes pride in her job and loves what she does! Adriana was very thorough and explanatory with me and no problem whatsoever keeping up with me during my inquiry about SiteGround and not only did she keep up but, she was able to expand on what I was talking about and have an intellectual conversation on the topics at hand. To me, that is very impressive and not something that I encounter very often when dealing with customer service on chat or pretty much in general. I am very pleased with the fact that at no point did Adriana rush the conversation and she was very thorough and made sure that I was comfortable and confident in speaking with her at all times and she made sure that all of my questions were fully addressed and she was an absolute pleasure to deal with the entire time that we spoke. That says to me that SiteGround creates an environment where customer service is at the forefront of your business model and that your company and employees care about what you do, how you do it and how you treat others with respect and dignity the way that business should be done! Thank you Adriana and I look forward to doing business with you and your company over the next week!

782

Texanmike I recently signed up to have my site hosted through SiteGround. I have one major complaint. You can't possibly be paying Anton enough I was probably his biggest pain in the ass customer of the night and he was patient and walked me through every step of the way. Whatever award you give a rep for salesman of the month, he deserves it. Siteground will be my home for a long time.

783

I have several accounts with the site ground. every time I have been in need of technical assistance, they have been quick and helpful .. I have worked with web development and hosting since 1998, and have had many different hosting solutions ... nothing surpasses SITE GROUND

784

If you're looking for great wordpress hosting and excellent service and tech support, SiteGround won't let you down !

Tech support is 24/7, never waited more then a few minutes to get a reply to an open ticket, and on top of it, they provide live chat 24/7 as well.

Servers are very fast, highly secured architecture, and super geek technicians.

I highly recommend them.

Dan

785

A support ticket lasts minutes, they fix your problem ASAP, real fast!

786

i have been with siteground since i started my first site, i am now running a dedicated server to host all my sites on and have moved them all over to siteground as there staff get back to you within a few mins after making a ticket, better than godaddy

787

Great company, LOTs of tutorials (some with video!). Response time is quick (no phone support but great e-mail).. the most clear and detailed you are in your ticket the faster things get done. 8^)

788

First of all, I don't know why you can not write on their FB page. Maybe they are afraid of negative reviews? just recently signed up and I feel like I got tricked into going for Go Geek plan by their pre sales team. They told me that I will get freebies like SSL and CloudfareCDN which I did get but both can not work together. SSL ONLY works with Cloudfare Plus account which is paid. If I activate cloudfare for my site then SSL won't work. This was NOT mentioned before sign up and is not mentioned anywhere on their website before signing up. I chatted with someone from their CSR team and simply asked him to at least mention this point so that future customers can be aware of this fine print, he refused to accept it was a fault on their part and got a bit aggressive and rude while chatting. Not what I expected especially after reading such good reviews before signing up!

789

Rachel Graham Ive just had brilliant support from Svetoslav S. I cannot praise him highly enough, he was brilliant. If your level of customer service is like this, I look forward to getting my site up and running with you!

790

Grace Tran Your support is the best- courtesy- prompt- quality as promisedThank you!Grace

791

Every time I've called on SiteGround to assist me for whatever reason, they have and quickly. No problem recommending them at all!

792

As a Dutch speaking person I can only recommend this very powerfull hosting service. It provides the best technical support via live chat, e-mail and even by a local telephone number. Unavoidable misunderstandings due to the differences is language should not affect your dicision to join Siteground. Somehow the staff is always understanding the critical part of your question and fastly respond with an useful and right answer. For this reason, it is (to my knowledge) the best and largest alternative in Europe if you require excellent hosting from real professionals. Thanks!

793

I've used many hosting companies in my 20 years experience on the web but SiteGround offers, by-far, the _best_ customer service of them all. Most tickets are responded to within 15 minutes and most issues are resolved with an hour.

As an experienced web developer and designer, I recommend SiteGround's services to anyone who needs comprehensive web hosting services, a CMS friendly environment, and / or a variety of add-ons to complement their site.

Keep up the good work SiteGround!

794

SiteGround needs to enable some system so not ONLY the admin can check the SpamExperts folder. What happens if the admin is on leave? No one checks the SpamFilter folder. Bad system, SiteGround. Fix it please.

795

Horrible experience with SiteGround.

They where closing my account without even informing me. The reason they told me after i was calling them was: that i was using a domain which has a 'risky' name in it. Never heard such a nonsense!

796

one of the best hosters i've ever used. even though there's no phone tech support, the ticketing system is so good that you don't miss it. most issues have been resolved for us in minutes or hours, not days. fast servers, and no downtime in the 4 months w

797

I'm new at siteground and am very impressed. Thus far their support is superior to any other Based hosting service I've used. I would recommend siteground to any serious joomla webmaster. You will find a plethora of useful tools in siteground's cpanel. The best part of it is: it just works!

798

Martin Grant Fantastic! I know my question might have been kinda basic (its been a long time since Ive managed my own hosted site), but Nayden helped me solve my problem lickety-split. He was courteous and clear, and my wait time was only a few seconds. A great start to my hosting experience with siteground!

799

joie borra-croft Quick and very good! Even took the time to explain how the problem was resolved.

800

I had issues with my back office and i am so impressed with the way Siteground Support took their time to resolve the issue. Thank you for being there for me

801

We do quite a bit of technically complex, optimization-centered work on our website. As a result, we probably rely on SG more than the average regular-website customer. Still, SG consistently provides excellent feedback and support, and works with us to address questions and resolves issues.

Technical changes do bring some instability. At such a time, you want a responsive, smart and fast-responding partner.

802

Live Chat with Siteground, GREAT SUPPORT!!!

803

Disatisfied with the speed so I decided to cancle the trial shared hosting. The live chat staff were very unhelpful and downright inept. Since then I have been trying to transfer the domain registration for a refund and they have been unresponsive.

804

I am happy with their best service all the time. EXcellent AAAAAA

805

I have over 5 years with Siteground and it has always been my favorite hosting =D love it!

806

Janice Melanson Hi there just wanted to let you know that Krasen S. and Ervin H. are very good employees. They answered all questions that I had (even though I am new at building a website). Thank you for all that you do and the chatline is the best way to go for me.

807

Ian Hecht Great response time, and clear directions on how to fix the problem. Thanks!

808

We are coming to the end of our six month test of SiteGrounds VPS Cloud service. The positive reviews for Siteground primarily come from the shared hosting packages that they offer. However, we have mixed feelings about the company and their services. We just upgraded to the new Enterprise Cloud hosting (migration cost of 140USD), and noticed a bump in performance in the backend admin of our WPMU. The move did not help with pageload times, nor did we see an improvement in throughput, our main concern. The biggest gripe I have about SiteGround services is the lack of resources they apply to their VPS product, especially in relation to bandwidth. This is not to be confused with pageload times. This page, as an example, has a pageload speed of 5 seconds, and a throughput (also known as download speed) of 203kbps (were testing from Sydney, Australia). Our eCommerce site, , has a pageload time of seconds, but a throughput of only 28kbps. Weve tested num

809

Sitegrounds customer service does not have an equal. Very patient and knowledgeable. Always there when I need them most. Been a Siteground customer for years and never have an issue with their services or pricing. Highly recommend them to anyone with hosting needs.

810

I have tried at least 5 different hosts , but had big problems with my sites Siteground some speed and performance have reached very good indeed. I'm spending all my domains in this host also for customer service , fast and always ready . You deserve a positive review !I contacted (only today) 3 times the chat , the boys are extraordinary , they solved every problem for a Transfer , SiteGround know for two years and I have to recommend this to all host for many reasons , one is definitely customer service !!! Thanks David, Naytan and all for my bad english, i don't know how you have undestand me ! :)

811

Very competent and available instantly when you need support. I'll host definatelly my websites with Siteground.

812

Support has been great. Instructions from HelpDesk personnel are clear and self-explanatory. I have no hesitation to recommend Siteground to anyone to register domain names and/or for hosting.

813

Really i'm still surprised by your kindness, knowedge and quick answering! thk u from France siteground!

814

Mitch Cass Just want to send a quick thanks to Boris for his sales assistance today. Courteous, fast and to the point. Much appreciated.

815

Jack Gibney Thank you for the call and for volunteering some VERY USEFUL help. The site is up and running and at a basic level it is fully functional in just a day!thank youjack

816

The support doesn't even begin to compare with other companies. The response time is exceptional!!

817

These guys are fantastic. I'm new to mySQL and php. These folks helped to get things up and running in a matter of minutes. Thanks alot!

818

When a problem seems impossible to fix, their support staff actually do know what they are doing! They are not reading some obscure user's manual, They understand and stay with you until the problem is resolved!

819

Even I did not expect I will get a solution for this issue since this is related to matter of Joomla extension not with the site ground services. WOW it is wonderful that I got the solution prompt and I recommend siteground for you all

820

Super fast customer service and tech support, I have another Hosting provider and they do not come close!

E-mail is the only down side( if any)

highly recommended.

821

I used to work in the IT industry in the UK but I have NEVER seen, or received, such fantastic support as I have had from Siteground - both pre-Sales and Technical Support after I migrated a website to them. I have only had our website hosted by Siteground for just over 2 months, so it's early days yet, but I don't think I will be disappointed and I have taken a 3 year period with them for web hosting. Siteground truly is an AMAZING company

822

Ross Kirwan What a guy Boris K is. Helped me relentlessly! Opened my mind to new ideas. Very lucky SiteGround that you have such an awesome guy on your I've been referring clients your way through the affiliate scheme, and I wanted to try it out real hard. Now I get a chance to! Thanks to you all and especially Boris for being such a good company!

823

Trond Eidem Would just like it to be known - Siteground has an awsome service, with highly qualified persons. Trond

824

Jan 14th, 2015 I paid Siteground a $50 fee for downgrading my service, with a written promise the overpayment would be applied to the new service at $ per month. Two days before paying the $ downgrade fee, I paid a 3 month renewal at $ per month. A Siteground employee promised in writing and over the phone the overpayment would be applied to the new rate of $ per month - 3 months later, April 5th, 2015, I receive a bill for an additional 3 months. I contacted them in writing and over the phone - they refused to honor the downgraded service paid Jan 14th, nor apply the overpayment to the new service contract of $ per month - even with a written commitment from 2 Siteground employees, and paying a downgrade fee in January as they required. As of now either I pay money for the new contract at $ per month or lose service. The additional monies are not huge, but taking money without fulfilling their contracted commitment to the customer is of great concern.

825

I started using SiteGround almost 1 year ago and Im so happy with its Customer Service that its a pleasure to give them a complete positive review! Im a web trainer and web designer but Ive not a server guru in my staff so Im with SG because I know I can completely count on the HelpDesk guys for any problem I do have! Thanks to you all for you kindness, patience ad expertise Nadia

826

Unlike most other hosting companies I have dealt with, SiteGround has quick, friendly and competent customer support reps. I love getting work done using their live chat option as it allows me to do other things on the side during the short wait times.

827

The best, fastest, knowledgeable and professional service/support!

828

Siteground is the best hosting compagny I have ever tried and I have tried some of the really BIG ones, but their support suchs, At siteground most of the times I have an answer and a problem fixed within 5 minuttes. 6 STARS if it was possible

829

Outstanding, i have been with them for 3 years with no issues, if i need something done it's usually same day or if not within 24 hours. Best service i ever had!

830

First day. Started with a bunch of questions to sales. They answered everyone without hesitation even the technical ones (such PHP Magic_Quotes and are my Global Variables safe on a shared server). They answered in detail and reassured me enough to ask the wife if she would like a free domain (siteground offers this), I have lots of domains already registered all over the place. Less than an hour later I was back and signing up. I was anxious that the 50 cost would be for just the 1st month (as with other hosts I checked). Amazingling if you don't mind paying in advance you can have 3 years hosting at 50 off. I opted for 2 years without hesitation. I had my wife setup with a joomla site within 10 minutes. Later in the day I thought about my spare domain names that I would like to be hosted and needed to get them setup with the correct DNS settings. I found myself not sure what steps to take as I have been a PLESK user for 10 years and never been near CPanel. I got stuck several times. Every time I chatted with support and they patiently sorted me out.

Cannot praise them enough. I could fill pages with what I believe they are about to solve for me compared to my existing host packages with two other companies. Just the fact they offer daily backups as part of the deal! Also I actually read the legal stuff about what they offer. It is a bit technical for sure but very fair sounding .

So end of first day feeling optimistic about the next two years and even thinking after testing the shared package. That I will move my dedicated server over to them in the not too distant future.

Rob

831

Jesper Odelius I just wrote this after having rated a support 'call' (live chat) that I gave 5 stars. And I wanted you to know that I mean every word. It is SO RARE to encounter companies of your quality.

832

Ron Johnson thank you for your help - going over and above to resolve the problem for me!

833

I WILL THINK TWICE BEFORE ENTERING INTO A CONTRACT WITH A COMPANY WITH RENEWAL, TECH SUPPORT, CANCELLATION, AND HACKING FEES (AND I AM SURE OTHERS) THAT ARE NOT STATED.

834

For the last 6 years we have been SG's customers. We were way too disappointed with our prior host due to website being available 80-90 of the time. So, we moved to SG our non-profit's site.

It is TRULY custom service. They are FAST at solving issues. PROACTIVE on security of their customers' sites. Out of the box thinking on their employee's part. And VERY courteous service!

We pretty much self-manage ourselves. But when we need help - SiteGround is ALWAYS there for us.

The pricing is not cheapest, but with such service - we will not consider anyone else to entrust our site.

835

I almost closed my accounts way back in time, because they stop supporting Paypal payments for the hosting services.

But I'm very happy I did not. I've been with them for many years now.

Always great help and service. Thank you Siteground!

836

Simple the best for this case. And in year 2012 we have received amazing gifts for our partnership. Thanks Keep it up

837

Their no bound customer support and low price are the biggest selling point. I opened another 3 accounts (total of 4) with them. The bad thing about them is their email system. Don't even think of doing forward and redirect - it lost emails and conflict. No a

838

Siteground's support is without a doubt the most knowledgeable, fastest turn-around team we've encountered.

839

Travis Robertson I just want to say that Miroslav was so awesome and answered all questions above and beyond. The website was great and informative but Miroslav was the icing on the cake. I will be bringing my websites over because of this positive experience.

840

Jason Parker Great fast, always courteous, always trustworthy.

841

Thank you to Iliyana for easing my new website into the world today. I love the fact I can talk to a real human is patient with non tecchy people like me What a great team you have THANK YOU to Iliyana, and all the others who have helped me the past 3 months. Good work!!!

842

By far, the best customer service I have ever had, hands down. Not only were they extremely knowledgeable, but very quick to respond! I had a pretty technical question, that required specific expertise and I had the problem resolved within 15 minutes (which included live chat and messaging)! Im very impressed.

843

Is fantastic. I've left my former providor to Siteground because I was really disapointed about it. Now I'm proud to be a customer of Siteground.

844

He was very professional and answered all of my questions. I don't know if the dates on the customer since question are correct

845

SiteGround is a wonderful web hosting service! Very comfortable website management, great and affordable pricing and the best thing is the support! The people that support you make you feel like you are part of a big family, The SiteGround Family!

846

Recently I had a technical support problem. The service was quick (less than 30 minutes to restore a backup version of my site) and it was done correctly. Of course, this is a fee-based service, but I got what I paid for.

847

I reckon SiteGround presales service staff absolutely rocks! I'm new to the whole website creation business. Previously i had very little understanding of what was needed. They educated me in the lingo and didn't just throw acronyms at me but ask if i understood. I understand now and I understand what set them apart. They didn't treat me like a nobody but treated me like a someone who just needed help. As i floundered along the way they told me i was doing ok, when i stated i thought it would be easy they showed me it was as simple as counting one two three. It was. After i signed-up i thought the service would stop there however it didn't they stayed online until i had done everything. I was a bit surprised, i didn't feel like the service bloke on the other end was tearing his hair out (no attitude!), he was quite patience. Now i have transfer my old domain name to SiteGround with the amazing step by step genuine assistance from their staff, installed word press and building my first website. Something i never thought was possible. Thank-you! You give a new meaning to technical support.

848

Vangelis Anagnostopoulos I had a chat with Anton N. for an issue with a site migration. He solved my issue in 30 seconds. He was very polite and to the point. I am glad I do business with you guys!

849

Paul Quin SiteGround support staff never leaves me turning in the wind. They get back to me quickly. They respond directly and clearly to my needs and questions. They take care of business. I could not be happier.

850

Todor helped me so professionally around renewing my hosting plan for two years - when it was auto renewed for one year. He offered me the discounted rate promptly and redirected to payment page which was very user friendly. Your customer service is owesome!!

851

After starting RockRevolt Magazine on the Bluehost shared server environment years ago. We grew so fast that we made the move up to their VPS and it was a nightmare (we were one of their first VPS clients - it may be better now?) So, we had to move over to GoDaddy as they had MANAGED, dedicated servers and were the most affordable. We thought that would solve all of our problems, as I'm not a techy and we don't have a 'webmaster' or a 'WordPress Developer. I'm it. And I'm blonde (lol). I don't know how to code, do .php, configure, optimize, get all up in the back end of my WordPress and quite frankly - I don't want to! The move was a nightmare and we spent a week trying to put Humpty Dumpty back together again before going live. We paid a LOT of money ($425 month) and our site was as slow as a fat kid running in the sun eating a sub. Every time I called (after waiting on hold for 45 minutes) I'd be told, 'that's a WordPress problem and we can't help you.'

After reading over 300 positive reviews on Siteground I called and spoke with them at do not work on commission so they didn't just tell me what I wanted to hear and 'yes, yes, yes' me to get me to move my site. They actually asked ME the right questions (our 's / usage / space / speed / what we do / which plug-ins we use, etc.) and didn't 'sell' me on ultimately choosing the VPS Cloud 'Business Plan' for $72 mo. - it gives us room to grow in addition to handling the 'spikes' we get on big news, interviews,

They moved our entire site (which was a big, fat, slow, drunken, whore) over in about an hour - and it was PERFECT! Not only that but they optimized it, cleaned up some stuff, activated some of their cool features and BAM! Our big, fat slow, drunken, whore of a site turned into a debutante ready to go to the ball! She's FAST! She's sleek, smart and beautiful! Oh happy day!

CUSTOMER SERVICE / SUPPORT: I cannot say enough about the techs over there. EVERYONE that I've come in contact with either via phone or live chat has been amazing! They are so knowledgeable about WordPress and I'm allowed to ask questions and actually say WORDPRESS! It was dos forbodden at other companies - or used to explain away every question I had about speed or other issues. So even if I had to wait 45 minutes to get the kind of help that Siteground offers, I would gladly. BUT I DON'T BECAUSE THEY ANSWER THE PHONE OR LIVE CHAT IN UNDER TWO MINUTES (usually less). I'm not kidding! I used to spend DAYS on hold at other companies. Now, my question is answered (or resolved for me on their end) in the time it used to take me to enter my account then hit seven different prompt 's to get to the right department. I'm DONE - problem solved - and back to work! They ROCK!!!!!

If your site is WordPress driven, then all I can say is: Make the move over to Siteground now! I wish I had done this years ago! I want all of the money, and more importantly, all of the time I spent worrying and waiting for fixes that never came. My life over the last week has been awesome. I feel like I just got out of a maximum security prison! Free yourself from being the pimp of a fat, slow drunken whore of a website! Siteground will turn your site into a Princess so you can actually enjoy the ball (life).

852

I have been with siteground for over a year now and have grown to over 15 accounts and 25 domains. For the past several years I have used one of their competitors and difference is unbelievable. The support is the best in the business. Moving the rest now

853

I had a corrupted Mooder installation on siteground - they repaired, reinstalled and upgraded all with 48 hours with good feedback through out - really first rate

854

Back when I first started out in web design I got stuck using the first popular web host I came across (a disaster). So I did my due diligence when choosing the one I would switch too and went with the one with the least negative reviews. (We all know it's not good judgement to blindly listen to good reviews-often written by the company, so the next best thing is to look for negative ones-the fewer the better). I don't even remember finding any negative reviews for Siteground. Moving domains presented several issues but each time I submitted a trouble ticket to Siteground it was answered within minutes. Their tech support is top notch! I am so glad I switched to them. If you are considering a web host I definitely recommend Siteground. They offer all the great features of any other host but with the best tech support of any company I have ever dealt with, EVER!

855

Lee Wright A few weeks ago we needed to quickly set up an account and a site. Id not used SiteGround before, and Miroslav was extremely helpful in walking through the process and quickly taking care of a mistake I made with my initial order. And after that very positive experience, I came back this evening to set up another site and he was again immediately helpful. Very efficient. Thought about potential problems and took care of them before I said anything. Really great support. Perfect, really.

856

Gia Thuong Nguyen The technical support response in no time to your request. And they help resolve quickly the issue. I really appreciate the service of Siteground.

857

Best WordPress support out there

858

Just has an instance where my six monthly billing cycle no longer had an option for my cloud services. Quick chat with support and they had a link available for me and finished it while they waited to ensure everything went smooth, another example of the great support I always receive from Siteground support Staff!

859

I have used siteground GrowBig plan, the features are awesome when they are illustrated, but technically speaking you will need more time talking with customer support, submitting tickets. Then also siteground have autorenewal enabled on all accounts, means they can cash your wallet all the time even if you don't want it, and if you force cancellation you have to wait for refund for a week too.

860

Great support and fast servers. I'm happy.

861

Incredibly impressed with Siteground. The interface is clean. Support is fast. I host my website and that of my clients here.

862

Their pricing plans are lower than any other I have seen. Their tech support has been really fast. Even on the weekends. Exellent customer service,I reccomend!

863

Simply great guys in all aspects, I have been with siteground for over 8 years with 10 accounts. I can't fault them in any way

864

David Kogan Email is now working perfectly everywhere. SiteGround Tech support has been fantastic. I called them this morning because I couldn't get into the cPanel. It turned out the system locked us out for security reasons (to many attempts). They cleared it. Total time about 5 minutes. They answered immediately. The email also is much quicker. We just have to come up with a strategy for archiving and deleting emails so we don't build up 6GB on SG server.

865

Tracy Terreri Wow! Thank you so much for fixing the broken database table. It took about 15 minutes from the time I entered the ticket to the time it was fixed!

866

consistent ongoing supportive professional advice and guidance during the setting up stage. Awesome thank you very much

867

Transfering my website from godaddy to siteground was very easy because of great technical support. I really thank guys at siteground

I changed from godaddy to Siteground, because at goddady there plenty of problems. All problems dissapear as soon i as buy siteground hosting service.

I learn from siteground after looking for a review at woocomerce website.

868

Very competent and very friendly. Thanks.

869

Really a fantastic company, I have used others before but always been let down by aloof Tech support but not at SiteGround, Everyone in all the teams help; from Sales to Technical Support, I expect the best and always get the best here. Highly Recommended

870

Excellent Service and Support

871

Siteground's customer service and technical support is outstanding. I will recommend their hosting services without hesitation. Optimum Exhibits

872

Francesco Santelli Gabriela A. is very nice and has a great knowledge of web is definitely the best in customer care!

873

stephen putnam Excellent response from your is the reason I pay a little more but stay with it up! Thanks

874

I tried many hosts and all of them were average in everything, when I tried siteground for first time, I knew the hosts were bad and slow. I've had the best experience with them, I really recommend them for everyone.

875

Im very happy with siteground. I have been with siteground for almost two years and every time i need assistance they are there. I am very happy with the service!

876

Everybody need really take care about the credit card when subscribe this service.

After you bought one service from this company, they save all data about your credit card, also the code CCV/CCV2.

Checking on the profile on them website look like they saved the data of your credit card, but you need confirm the code CCV/CCV2 for future payment and look like also possible disable the auto renew about all service, but nothing can be wrong than this.

One year ago I bought one domain and I paid EUR, I started to use it and the service look like so fine.

After some months I bought my domain, my life changed and for me started to be quite difficult use internet and the interest about my website now is near zero, but today I had a really bad surprise.

My domain expire 7 May and I am not planning to renew it, but Siteground chose to take from my credit card EUR without my confirmation and renew my domain with a service almost 3 times expensive than one year ago.

I wrote them asking why they took my money and renewed one service about I am not interested and also 15 days before expire!

They answered me, is an automatic service and they can't do noting about, they can only give me back some money they took from my credit card, because when they renew the domains, they need pay someone different outside Siteground company (my domain expire in 15 days and I never asked to renew).

They also told me, is a my responsibility if they took my money, because they sent me 3 emails alerting my domain were near to expire and I didn't answer, for them don't answer at tree email is comparable authorize to take all money they want from my credit card.

Now I am waiting to have back a part of money and they wrote me, they have not idea when I will have back my money, because depend about the bank.

So fast to take money (15 days before my domain expire) and so slow to refound.

TAKE CARE AT YOUR CREDIT CARD IF YOU CHOOSE TO USE SITEGROUND SERVICES!

Maybe is a good service but also so expensive the second year, when they choose by them self what service you need buy and the price to pay!

I suggest to everybody to use only virtual or prepaid credit card with them and don't give them the opportunity to save the data of your credit card.

877

very happy with the online

878

Site ground is simply the best. World class customer service couple with very reliable service rendered. Friendly, quick and very efficient in what they do. I have no problem recommending them to anyone.

Good people and excellent service providers.

879

I really enjoy using Siteground's service. They're customer service has always been exceptionally, they are quick to resolve issues, and I couldn't be happier with them hosting my site. For what you pay, you certainly get alot for your money. Team Site

880

I recently had an experience where an email within my hosting account had been used by a spammer. Apparently, the email password was maliciously acquired. I was notified within 24 hours of suspect activities by a Siteground representative. I worked with a couple of support techs (named Lubomir Kazakov and Gospodin Pambelov) to resolve the issue. These individuals were wonderful and quite helpful. They answered my questions and provided additional details that I had requested. The response time was amazing and the situation is now be resolved. To date, any issues that I have had with Siteground have all been handled in a professional, timely and beneficial manner; therefore, Siteground rocks!

881

Keagen Brown I was setting up a website tonight and had the absolute pleasure of working with Miroslav M. He was amazing. He helped me not only get my account setup, but a subdomain and work through the right way to get the site security setup. Thank you for having such an amazing employee!

882

Manuel Pinto Great support. Fast and efficient!

883

Top notch! Great prices and even better support!

884

We are coming to the end of our six month test of SiteGround's VPS Cloud service.

The positive reviews for Siteground primarily come from the shared hosting packages that they offer.

However, we have mixed feelings about the company and their services.

We just upgraded to the new Enterprise Cloud hosting (migration cost of 140USD), and noticed a bump in performance in the backend admin of our WPMU. The move did not help with pageload times, nor did we see an improvement in throughput, our main concern.

The biggest gripe I have about SiteGround services is the lack of resources they apply to their VPS product, especially in relation to bandwidth. This is not to be confused with pageload times.

This page, as an example, has a pageload speed of , and a throughput (also known as download speed) of kbps (we're testing from Sydney, Australia). Our eCommerce site, , has a pageload time of seconds, but a throughput of only 28kbps.

We've tested numerous SiteGround customers' sites that we found on hosting-reviews, and while a few of them ranked similarly, the majority tested were around 300-400kbps and upwards.

We also looked at customers on Inmotion, and did our own testing on a Cloudways' trial server. Here to we saw throughput speeds upwards of 5kbps on average.

The frustrating thing about these two sets of tests is that many of the sites that performed better were located State side, and from the comments left in reviews, are on shared hosting plans.

We also noticed that our dedicated and server IPs were located in the US - our server is in Singapore, and as I mentioned above, we're in Sydney, Australia.

We'll continue to work with SiteGround to try to resolve this issue, but if we can't we'll be moving to a different hosting plan with another provider. Which in many respects would be a shame, as the new cloud hosting is a vast improvement over the old troubled one, with tons of improvements and options. But at the end of the day, if the pipe connecting your service is really small, the super optioned VPS doesn't really count for much.

885

The few times (and I mean very few) I've need support, I've received it instantly! Very friendly, 'let me get that for you' attitude!

Great service, all round. Worth EVERY penny!

886

I'm based in Australia and I have to be honest and say I've been so impressed. Never had a problem in 3 years. When my site got hacked, through the support ticket system they helped me really quickly, got it sorted and back on Googles front page quick

887

I am brand new to site building, and SiteGround's system walked me right through it all. When I had a problem, they took care of it right away.

888

I've dealt with many a hosting service, and none compare to Siteground when it comes to customer service. I've recommended all my clients use their hosting site. The others totally pale in comparison, IMHO.

889

Sandi Tan I would like to commend Bozhidar for his help via live chat is the most helpful and polite assistance I have ever met online, and I am very thankful to have received his help! As a beginner, I have been struggling for the entire day with my previous host and was frustrated with all the new terms that I have to get used to in order to set up a website. In addition, support from my previous host was not proactive therefore I had to struggle for quite some time. In the end, I cancelled my account because the problem couldnt be fixed. Then, I got introduced to Siteground by a lady on Live Chat at ' called Jessica. She introduced Siteground to me because I am based in Singapore and she mentioned that Siteground has a base in Singapore as well so it should work faster for me. So far I am thankful for the switch. Thank you so much Bozhidar! Thank you Siteground. I am new to Siteground and really appreciat

890

Kathy Davis You guys are awesome! Thank you!

891

I was looking for a different hosting company when I stumbled across site ground. My requirements were fairly straight forward, cpanel access, wordpress stable, SSL capable, eCommerce friendly, up time, and responsive support. I got them all and then some with SiteGround. From the very beginning when I was inquiring about hosting plans and different options I received incredibly quick responses from their support. And unlike some other companies, once they had my money, the STILL provide incredibly quick responses, regardless of the question. Another bonus was that they migrated my site for me, I simply set up credentials for them and they took care of the rest. Being a busy IT professional I am capable of migrating the site myself however having it included in the first year costs why use my valuable time doing a migration. Once the migration was complete I went back through, double checked everything and was able to give it the green light with no changes! For a non-IT person t

892

I had a major problem with my e-mail so I was unable to get my log in information. Through chat I was able to get the answers and help I needed right away. Five Stars all the way thank you so much.

893

I have had two small issues in the last 5 days and have submitted tickets. Both have been answered within a few MINUTES with great coutresy and the issues have been solved. Customer support is vitally important in selecting a web host, and Sitegroud exceed expectations here.

894

The pricing is cheap, and the customer service is AMAZING!!!

895

I submitted a ticket. My issue was completely resolved, my site back up, with a response in my inbox in literally 2 minutes. I sent a complicated followup question, and got a second response, with the needed subsequent action taken in literally 2 mi

896

Best host I've had in my ten years online, Their customer service is awesome!

897

Siteground has the fastest support response time of any host I have ever encountered in 12 plus years in the industry, working with dozens of website hosts.

Jim Camomile - Lead Developer, Castle Media Group

898

Davey Daemen Today I had to make use of your support services by chat. I want to thank you for a quick response and solution. Stanislav G. was professional and kind, things like this make people want to recommend your services to others. Thank you!

899

Miguel Angel Quintana Henriques They give us a great service for the best price. Their quick and proficient support was an example for our have almost three years with Siteground. Sometimes they do more than we need!From Spain,Miguel

900

Siteground support is very fast and friendly.

901

Dessy did a great job of working with me to restore my site after what looked like some faulty files allowed for hackers to corrupt files enough to take my site down.

Needless to say, I\\'m so happy that SiteGround\\'s support was at the ready and helped rescue my site.

Cheers!

902

Simply, All I can say, Siteground is The Best!

903

Not real happy. They need to spend less time trying to sell you extras, and make it easier to contact them. It has been a real horror trying to navigate to my site lately for updates.

904

Replied fast and solved my issue in a record time. Rarely seen a service that good.

905

Almost every time we have had trouble, even during a DDoS attack, we have received prompt technical support. One of the most important services of a server is the kind of technical support provided and SiteGround provides fast and professional support.

906

Paul Peterson Just wanted to say that I am very pleased, and satisfied with the exceptional customer service that your senior sales rep Adriana Z provided me through live chat. I have been quite reluctant to decide upon a trusted web hosting service that I can feel confident for my needs with trustworthy customer have followed many dead ends in my search until I decided to chat with your company to see what you can offer me. I must confess that I presented a rather in-depth and thorough question and answer session for which one of my objectives was to test your sales rep for professional integrity and sincerity. I will without reservation conclude that Adriana is a top notch professional on all accounts in my mind. She really made a great impression in my mind. I feel secure in trusting your company for services provided, only due to her direct communication with myself. That time was not wasted by any it is she that sold me upon the direct and honest verification that I was searching , I give my appreciation for the time she provided, and for her solid knowledge of what I expected to confirm. As long as I receive continued support like this in the future once I become a hopefully long term customer, I will have no reason to look elsewhere for a hosting provider. This is the very thing that fuels the spark for which to generate very positive reviews and recommendations which are so vital to a company's success online. I am sure that you are already aware of her strong attributes and professionalism. It would be in your great interest to keep her within your staff as she does make a profound differance in this world where customer support has become an afterthought at best. This is what it took to sell me, and that is not easy!

907

sufiyan ahmad The best thing which I like on Siteground is their customer care area. They are really very quick in response with a very satisfactory Love this

908

I came into contact with siteground when I started my first job about 3 years ago. Over the years I have learned they have very stable servers, do regular updates and probably have the best support team I have worked with so far. We have over 100 sites hosted there and whenever an issue pops up or I need an upgrade they will have the issue resolved in under 30 minutes. For small issues or just a question support only takes a 2-3 minutes to reply very accurate.

909

Siteground is a great hosting service for wordpress and prestashop. Im using it for the past two years. Excellent support service. Always solved all my little problems in few minutes. I always switch all my clients to this provider even if Im italian and the support is only in english. I definitely recommend it.

910

Very fast and reliable hosting and The greatest support team in the whole world. They will assist you with anything you need in record time. Those guys are amazing.

911

What I really like and appreciate is your tech support - it's great.

The only what I've noticed is that when testing my website using google service I often get a warning that speed of connection with my server is slow.

912

Excellent service, excellent features, excellent quality

haven't had more than 1 day in 4 years

913

Excellent!! their help desk is fantastic and it really makes the difference!

914

I like everything about Siteground, but especially I'm crazy about their customer service/support. I've been online since 1979 and you can imagine how often I've dealt with customer service/support. Siteground's is as good or better than I've ever experienced. For example, about 30 minutes ago I opened a support ticket with an important question concerning our site. I received an answer in 5 minutes! And that is not untypical. I'd recommend Siteground to anyone who's looking for a hosting service.

915

Mitchell Lowther I would like to take a moment to formally thank you. We have been going through a technology upgrade in our home offices and the past few weeks have been have had to ask many questions through chat and call as well as open a few tickets. From time to time I'm sure we have perhaps gotten on your example is that the setup of our phone system is so vague that even the vendor's install engineers are having issues understanding their own software for setup as it applied for use on non-self hosted servers (shared services hosting for email). Georgi and Lily have worked with us even when our own patience levels were low. Thanks for the quality help and patience.

916

Manes Aegerter I didn't expect a so quick action to resolve my problem. Top level

917

siteground are the most unserious company I\'ve met in my life who treat their customers very bad. I will never be a customer of siteground again and new never recommand anyone to signup there, I already know one, and I will get him to cancell the acount as well! siteground do not know what customer service means and I\'ll write about my experience anywhere on the web. everyone should know that it has cost me 156 Euro for 15 hours hosting. 10Euro/hour. Siteground does not hold what they promise. The sales have promised me money back guarantee. but when I canccel the order after 15 hours, it was not possible to get money back at all.

918

They are really so good, quick support via email and chat, great performance.

919

I have been using Siteground for more than 6 years now, never had problem, and when I do their technical support is on hand and very knowledgable with the problem and speedy with the solution. Service price remains competitive as well.

920

I paid a total of $ when I signed up for what was advertised as $ for 1 year.

Then found out I couldn't host 'unlimited' domains unless I 'upgraded'. Now signed up for more - $.95 per mo just to get enuf CPU

921

I have some 20 websites running. Many of them are my own, and quite a few are 'hosted' by me as a Siteground reseller. Their uptime is very good, rates are low and support was stellar, although has slackened a bit with the current growth.

922

While there are some things that I wish Siteground would do better, overall for the price they offer good services, and good support.

923

Sasha Lynch I've been a customer with siteground for about 6 months or so. I just wanted to send some praise Todor P.'s way!He was very personable, easy to talk to, polite and helpful. I am very impressed with siteground's customer service, one of the best I've dealt with and Todor was an incredible rep!

924

Roland Brandt Super quick could not be to work with siteground

925

They have Very good supprt

926

1 Star extremely disappointing and very expensive experience with Siteground. I switched after a really bad experience with Westhost (too many issues to note). I started with a GoGeek Account. I am using Vanilla WordPress sites with enfold theme, and no additional plugins besides wordfence, All in One SEO. After 2 weeks, they told me I was using too many CPU executions. I was away and they just shut the account off. They did warn me the day before via email/support ticket, but again I was away and the email went to spam. I started getting phone calls from a couple clients, and visitors that my web account was Suspended. Awesome. Then I started a separate account, and that still was not enough. Too many CPU executions. maybe a dozen sites with 10k in traffic per month total. You have to run wordfence because if they find a suspicious file, your whole account immediately gets disabled. Once I was disabled because they found a file in the Wordfence quarantine folder. It took 3 hours on a Sunday missing my family to get them to turn it back on. I had to change passwords, etc what an annyoing drill. Sales told me I should go to Cloud Hosting because I used too many resources. Mind you, I had a larger account than on westhost. The cloud hosting was SUPER FAST. I mean 100-200 milliseconds fast. After 1 week of cloud hosting, it started going down. Usually on a Sunday morning at 3am. It would go unnoticed by siteground until I called. Several times it went down for hours and hours and it was to the point I had 94 uptime. I was hosting a few other clients and they were extremely unhappy. Email was disappointment as well. Dropped emails, service down, etc. Support was always happy and accommodating, but the Techs would blame literally 6-8 hours of downtime on server issues, the varnish cache failing, and then finally they told me I was using too many resources again. a dozen active sites on a Cloud Host? So I decided to move everyone to bluehost. I bought 8 Business Pro accounts, and after 1 month I have 100 uptime. I really like my sales guy, and they are pretty good. I am spending $300/year more, but my kids have their dad back on Sundays and clients are happy. I though I could make money with a vps and hosting clients, but it did not work out for me Just not worth the time.

927

Since I decided to purchase the base hosting solution I know the situation of my brand new blog would have been better than the other free localized hoster where I decided to put my old blog.

Simply Siteground is the best for me: dedicated support, free domain, fast, easy to setup.

I suggest to all of you to try their services (they offer a transfer service for your website). You won't regret.

928

Experience with Siteground Shared Hosting was good but facing many problems with VPS hosting. The server uptime is very bad and faced financial loss. The uptime shown in pingdom for my website is below 93 for last 30 days. I am completely dissatisfied.

929

I have been hosting with these guys for years and devastating issues pop up regularly. I just received info that there has been a HD failure again on my main site, this is the second time on this one site. All e-mail accounts have been wiped.

930

Super fast help desk service less than 2 minutes for a response !

931

I made the mistake of purchasing 2 domain names thru Site Ground when I purchased hosting from the company. It was too complicated for me to set up my website. I switched hosting to Shopify however Site Ground will not allow me access to the domains A Records since they are not hosting. My recommendation is purely that you should not buy domain names through them.

932

Michael Bascom I have been a customer of SiteGround for about two years now. My company represents a large number of clients and we have been converting them to SiteGround clients. While I have ALWAYS received amazing customer service from the SiteGround team, today's interaction was particular impressive. Miroslav was able to answer ALL of my questions in a thorough and timely manner and he was able to develop an incredible sense of rapport. His sense of humor and friendly approach made the conversation even easier than usual (and its usually very easy). He's definitely an asset to your team and you should be proud to have him on board!

933

Walter Hunt Thank you for providing a great service, I'm very happy with the SiteGround support team, they never let me down. Thank Your Support

934

I found your host service by recommendation. My experience has been great with software and support. I use the Chat to solve any process that I need to complete. Chat are always helpful and check to understand in a simple way the task to be action. I am now moving all my sites to site ground because of reliability and service. Thankyou site ground support

935

I have worked with hosting companies for over 12 years and had some terrible experiences. For the last 9 years, I was happy with Bluehost but their tech support is under-staffed which meant I was sometimes on hold with wait times of up to half an hour. Siteground was recommended to me and they've been great. Fast response time by phone or chat, and they go out of their way to fix problems themselves when they can instead of telling me what to do. Fastest servers I've been on, too. Doesn't get better than that!

936

I have been a SiteGround customer for about six months and wanted everyone to know what a great experience working with SiteGround has been. The customer service has been consistently beyond expectation. I suggest SiteGround to everyone I know.

937

SiteGround support is fast and effective.

938

Siteground is the best place to go when you intend to host your website, their web hosting features are great and the support is above 100. what else do you need?

939

Siteground Rocks. If your running a joomla site, look no further. I'm by no means a joomla guru but the tools that siteground provides, allow me to do so much more with my joomla sites. Their support is awesome and fast. Many times I've contacted them with issues that I felt where probably not their problem and I was expecting them to tell me that but they come through with an answer on how to fix it and in my most recent case, logged in to my joomla site and diagnosed and fixed the problem with a 3rd party component. I would highly recommend Site Ground for your host!!!!

940

Jared Tarbox I had a few questions for Adriana Z. which turned into a wonderful 40 minute chat. As I am writing this email I'm in shock. I have never ever been treated so good by any presales webhost. Not only was my live chat answered within 30 seconds. She was just awesome! She answered all my questions and was always nice and polite. Thanks so much for caring about us customers and treating us like a prority and not just a necessary evil. You Guys Rock :-)

941

Ernest Wong Great bunch of guys at the customer service area and help solve my problem swiftly.

942

I had a problem and i opened a support ticket at 19:00 oclock and in 5 minutes i received an answer from Customer Service Department (Kamen Kumanov) . i dont beleive it. i work with many hosting company from the world and my country from switzerland but i didnt see so very fast support team. thanks

943

Hello Dale, we are sorry to hear you feel this way. We were able to locate your correspondence with the support team and investigate the case in detail. When you signed up with SiteGround initially you were on a shared hosting plan. As you know, that means you share the server resources with other clients, so naturally when our system detected that you were using too many resources and endangered the performance of the other websites on the server, it sent alerts immediately to you. Suggesting an upgrade was the most reasonable thing to do it would have ensured you more resources and better performance for your websites. From our records we can see that you have upgraded from our biggest shared hosting account to our entry-level cloud server and the issues came back once you started exceeding the memory (and resources) allocated. In several tickets and chats our Customer Care team consulted you about the issue and how to resolve it, but despite the advice (upgrade, auto-scalling etc.) they gave, you decided not to invest in a bigger server and switched hosts. We are glad to hear that you were able to find a new host to host your websites without resource issues, but please note that, as youve stated yourself, you are currently using 8 different account instead of a single one as you did with us.

944

As usual, contacting the technical or commercial support of Siteground is always a pleasure. The people are friendly, knowledgeable, accurate, fast. Absolutely 'Grade A'!

945

Just a great hosting experience all round. I struggle with the tech side to my business, the support SiteGround offers is absolutely indispensible, friendly and fast.

946

even i happened 2 be mad to Siteground b4, now i hv to admit that Siteground is SUPER AMAZING GREAT TOP BEST host provider i hv ever met. they are GENIUS, FAST, AFFORDABLE, MODERN, FAIR. this is all i can say to them from bottom of my heart as MY THANKS

947

I am very pleased with SiteGround. Technical support is prompt and and efficient. The service is reliable and I've been moving my domains to SiteGround from another ISP who let me and my customers down repeatedly. We are happy with SiteGround hosting,

948

I don't know why everyone doesn't use them, they are just excellent in every way. Great features, price, speed, and 24/7 support. I haven't evaluated many other hosts personally that are managed, but it's just as good as WP-Engine for small to medium sized sites.

949

Gopal Metro Just wanted to let you know that Ervin was absolutely excellent! I love your customer service culture. Huge thanks to all of you for creating something wonderful. Siteground is awesome!!!

950

Guy Fichtelman As guys are wonderful!

951

i tried 4 years hostgator plans , reseller/shared/vps/dedicated/ i lost customer as latest 2 plans ( servers) was hacking once a week , badest Support ever then I switched to inmotionhosting, as they promised me the world and same problem I decided to host for specific applications an i found siteground still no hACKING PROBLEMS SINCE 7 MONTHS NOW . the most important for me!

952

Fantastic Service. Reliable and effective.

What makes it very recommended is the SUPER CUSTOMER SUPPORT.

nothing else to say

953

Moved our website to siteground a few months ago because of lack of knowledge and response from our previous webmaster. The technical help from siteground is amazing and affordable. And our site is now ranking higher in Google for our keywords. Very Happy!

954

It is pleasant to me SiteGround Technical Support. Quickly and qualitatively. Thanks Technical Support Team and Kiril I.

955

They are great, fast and efficient and everything goes very smooth and nice.

956

Simply amazing fast, fast! uptime 100, transfer process flawless. I have required their support a couple of times and have received an answer in about 5 minutes every time. would recommend to everyone.

957

Tokina Ragghianti I just wanted to offer my gratitude for the customer service that I received with Boris K. today referencing the questions I had for my domain renewal. What I have thoroughly enjoyed about SiteGround since being referred to your company (for the reasonably priced services and wonderful customer service) is that there is always someone ready to assist or explain, and Boris did not disappoint!He reviewed my account and compared my website usage against my current plan, took my needs and wants for my website into consideration, and recommended plans and options that best suited my desires, not the company's profit margin (as tends to be the trend of our time). I left the online chat service not only more confident about SiteGround, but more knowledgeable about what SiteGround can offer as my website grows with you you all for a wonderful product, service, and support team!

958

A P Chhatkuli Prompt response, friendly team It would be impossible to run a site without your incredible support specially for me who does not have anyone to support locally and does not have the enough it up site ground Arjun

959

I have reviewed siteground previously a year back with all 5 Stars, and now i am again reviewing siteground for one more time. Its simply 5 Star Rated Service. I have completed my one year of hosting service from siteground. I am very well satisfied happy with service and customer support. All time Server Up!..Keep this service always. Thank you

960

I have only recently started hosting with siteground and must say that I am VERY happy with the services. The staff are accessible, accommodating and beyond helpful! I have worked on websites for many, many years and I have never found a hosting company that provides 24/7 prompt and helpful service like this! Very impressed!

961

The support is so fast, helpful and NOTHING is ever to much hassle, no matter how stupid the questions are from relative beginners like me!

962

Great customer service for each support i need at any time.

963

Faultless, both in terms of service and of support. SiteGround support are always friendly and detailed in their responses -and QUICK! I've used quite a few hosting companies, and for Joomla and RapidWeaver, I'd highly recommend Siteground .

964

Amazing. Brilliant tech assistance comes in like lighhtning. Great assistance for a tyro/newbie such as myself. I couldn't be more pleased.

965

We came from media temple, and are hositng a ton of wordpress sites. Media temple was terribly slow, cant wait to cancel it. Siteground is awesome, it has some git repository features, manageWP, auto site upgrades, its quick, fast, really happy with the setup. Search the net as they have coupons, if you know someone who already has an account, being referred saves you 80 or something crazy. I've been in IT for 20 years now, know my stuff, very happy with this one.

966

Sandra Faye Douthit I would just like to say that Rositsa D. was awesome! She was fast and to the point assisted me with my WP setup quickly and clearly explained everything that I needed to know. I really appreciate this level of customer service! She deserves 5-Stars!

967

Charles Dumlao I salute the Technical Team for their very fast response to all my technical problem on my site. Keep it up and more

968

Setup on Siteground was fine. They even provided transfer services from my old hosting company for a reasonable price. The service is responsive, so my site appeared faster to customers and to me. However, there have been a number of outages that were deemed 'planned maintenance' by SiteGround. When I requested explanation or compensation, I was given a set answer about this having been scheduled and therefore not part of their uptime agreement. I encourage you to look for a different hosting company.

969

I am in the midst of moving from another prominent hosting service after many years of sluggish service, and I have found SiteGround to be far more than I had hoped for. Cheaper, better, faster, and exceptional customer service. Mine was a problematic move since the WP site was 'buggy' before the move, but the tech support staff was diligent in helping to diagnose and cure problems -- something the other host refused to even discuss. I couldn't be more thrilled with this decision, and will be migrating all my other sites soon!

970

I don't recall EVER finding such responsive, invested, competent, patient support. I was able to get in touch with a human being instantly and that person stayed on with me for as long as it took. The best!

971

I have had my website hosted with SiteGround for over 6 months. Have used their ttechnical support to improve my website several times and found them profesional and efficient. I am very satisfied with the service.

972

Quality hosting services. A bit consfusing at times to communicate with technical support

973

1. Integrated Varnish and Memcached is amazing.

2. Speeds are fantastic.

3. Support by PHONE!

4. Support by email: typical response time I have been getting is under 5 minutes. UNDER 5 MINUTES! I switched from Dreamhost. While I have lost a BIT of functionality (ie ability to set custom MX records on shared accounts, etc), I have gained a lot in the way of the fine tuning they have done for hosting WordPress sites. Their support is 1000x better than Dreamhost, and the price is right!

974

Javier Tellechea Gago About half an hour ago, I was attended by Carlos with a problem concerning my blog . I just wanted to say that he was very nice and solved the problem in a moment. I also appreciate that he can speak Spanish. I hope I can find people like Carlos next time I have a problem.

975

Nicole Alexander, Computer Works Hello Siteground,I just wanted to express my gratitude and let you know just how happy I am with your services. You offer awesome prices for hosting and I just love the ticket support system you have for any of my needs. (I use it quite a bit). The support ticket system is always helpful for me. I submit a ticket and in a matter of MINUTES, it gets answered. I have never experienced such speediness with any other fact that your chat is available and your ticket system is 24/7 is simply remarkable. I have been a customer of yours for a while now and I have stayed with you simply for the fact that I'm extremely happy with your own a computer repair company here in Brandon, Mississippi. I have recently branched out and started building websites for my clients. Thanks to Dessy, in the customer services Chat, I was able to upgrade my account and be a re-seller! Dessy was extremely kind and helpful to me. Dessy was so knowledgeable and quick to help me with my needs. I know now, that I definitely can turn over most of my clients to Siteground for their hosting needs!!! The prices are un-beatable! Not to mention, the 'up-time' is literally , what you advertise! I, personally, have never had any of my sites go down, but I'm sure it happens when I'm not looking. Technology isn't perfect, if it was, I would be business! Siteground is as close to perfect as it can get!I wish all of my Vendors would be as prompt and customer services oriented as Siteground. You're always there for me, not matter what hour of the day or night, and I could not be wanted to take the time my busy, busy day, to say 'Thank You' Siteground. You're the best!Nicole AlexanderComputer WorksAn extremely happy customer! :)

976

I have been using Siteground for ages, now. I host many websites with them. I am with them not only because of the pricing but also the exceptional support that their team gives to me and exceeds my expectation. often. I love Siteground service and support. Kudos for such a great team!

977

Best customer service i have ever received online and possibly in LIFE! no exaggeration. A great company with great values. Always try there best to resolve issues sufficient and swift. Happy to be hosting with siteground.

978

Diana was nothing but a pleasure to work with! She gave me exactly the answers that I needed and got the transfer put through. Thank you!

979

Great host

980

A lot of the people on here sound like siteground reps. Be very very wary of this company. I've actually been a customer of theirs, a reseller in fact, for several years now. Do yourself a favor and find a more trustworthy, ethical company.

981

They are great with their support team I really appreciate your fast and easily way to solve any issue. Thank you very much, I have more than 4 years working in this area and they are the best Hosting Company that I know in all this time Just the Best.

982

Siteground provide fast support the moment that things go wrong on my site; and that's the moment when you discover how great a host is. Whether it's the weekend or evenings, their support team provide detailed responses as soon as they can, and they worked with me on solving my issues right away. The only downtime I've experienced was during an attack on our site, and Siteground notified me of the attack and that they were shutting down the site immediately; and then they worked with me to resolve the problems.

983

Brandon Irwin I would really really really like to thank two of your representative for the help and the good work they did over chat. First I would like to thank the PreSales questions representative, Miroslav M. Without him, I would not be a customer. He answered all of my questions, and more in a personable, friendly way, that I have no experienced in a long time. I was so frustrated from speaking to godaddy for HOURS and HOURS yesterday, trying to fix a problem of a slow site, that I was just done with it. He went above and beyond what was needed, and I appreciate him taking the time to do so. He made choosing SiteGround very easy, which is hard to do because there are so many different hosting companies, with cheaper prices, but service representatives like my man Miroslav make it worth the extra $$. He either needs a promotion, a raise, or to become the owner of the company. I would be okay with any of those choices. Or a firm pat on the back and a 'Brandon says thank you' would work to. I am not really picky. Just let him know that his work ethic was VERY appreciated by me. I asked him if there was anyone he wanted me to talk to, to tell him how good of a job he did, and he said no. That just shows he is a good G is another gentleman I would like to thank. He spent a long time helping me diagnose some plugin problems with wordpress, and basically said 'Hey Brandon, sit back, and let me fix this for you'. He troubleshot dozens of things, and finally came to the solution. He was very knowledgeable, friendly, and helpful. Another great customer service just think that everyone should know how great of a job they are doing, and that they should be an example. Not only within SiteGround, but throughout all other hosting companies. They are setting the expectation high.

984

Angela Floyed This team answer queries SOOOOO fast. Excellent. They are more than happy to guide you through any areas that you are unsure of. This is very important to me.

985

Excellent Feedback and valuable information

986

Rafael Haddad With great confidence I now start to etch away at a vision, and with the help from Site Ground, am transitioning this vision into reality.

987

Used the chat feature to ask a few questions. Great tech support from Eva B.

988

AMAZING! They are very reliable, and their servers are packed with great features!It's a little hard to contact a human being in the event that you cannot resolve your issue. However, most questions can be answered by searching their knowledge base.

989

Great service, and super fast support ;0)

I recomment

990

I wish I had known their cpanel access is so much easier to use. Their support is second to none, they are fast, polite and very helpful. I did not have much technical knowledge but they did not make me feel daft. They resolve issues promptly with an excellent record on up time. I have recommended them to colleagues and friends and I am using them for several of my client sites. Keep up the good work :)

991

Tyson Reis I just want to let you know that Tanya V. was the best customer support agent that I have ever spoken with. She really put SiteGround into my number one choice of web hosts, because she was extremely helpful, courteous, and down to wish I knew her in real life; she has one of the personalities that you can really click with. Thank you for hiring her onto your staff and I hope that she gets the recognition that she deserves on her one year anniversary coming up.

992

Brian Estes Thank you for all of your help!! You have made us very happy with your service and understanding our problems.

993

First i got very quick answers. Guys were polite and cool. On direct question i got direct and clear answer. Just keep on doing business like this - you rock.

994

Ive been using SiteGround for a few months now and I honestly wont go back to using any other company. They are so fast and so helpful. Such a refreshing change!

995

Rhonda Just move to SiteGround from HostGator. The Customer Service chat was quick to get to me and answer my questions

996

I moved from arguably the best WP host on the market (WpEngine). I was dubious as Siteground was about 1/5 of WPEngine for the same plan. Concern was unfounded! Siteground are amazing, the support is top and the service unbeatable. Wow!

997

Almost instantaneous responses on trouble tickets. Automatically installed CSCART and was up and running with no issues.

998

Fastest Host

999

I had been through the ringer so to speak with other hosting companies. I was with Hostmonster as a starting hosting company for my web site and was always having down time and spent HOURS chatting with tech teams and such to get my site up and running on a regular basis. With their team you never knew if you were getting someone knowledgeable in the area or not. I'm trying to grow my business and take care of my children at home - I don't have time for that. So after a major outage (for the 3rd time in the year and no refunds were being issued) I had enough and moved on. From their I went to Arvixe. They were about in the same price range and seemed nice. But with all the trouble going through a site transfer and down time after a promise it wouldn't happen - that was a bad start for me and could see where it was going. So I took a deep breath and thought I'd be stuck going back to Hostmonster. Then I found Site Ground. Site Ground is more expensive (I use the Cloud service) BUT you get what you pay for. I'm paying TWICE as much, but my site is really up 99 of the time - compared to being down 40-50 of the time. The service to get things repaired are quick - usually within 1 hour, but generally about 15 minutes for me. Many times the tech team already has an issue discovered and is working on it before I contact them! That's something I didn't get from either of the above service providers. Maybe the other guys work for small town sites with hardly any visitors, but I get quite a bit of traffic and run a large site so performance and a good tech team is a MUST. If anyone wants a RELIABLE service, go with SIteGround. I've been with them for about 6 months now and have been nothing but happy with them. Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better. With Siteground you get more service, faster site speed and a great staff to help! I never felt so passionate about writing a review (without being compensated) as I am for this company.

1,000

Support was very good. As responsive as any.

The site tools, and untuitiveness: I tore my hair out using Godaddy. and I think siteground is worse, so i am cancelling quickly.

Too many 'now buy this' buttons. No 'how to fix this' buttons.

After hours of roving and clicking and reading guides, I could not get to a place where I could work on web pages.

1,001

Kim Life I absolutely love SiteGround. This isn't because I understand a THING about what happens on the back end, although I'm sure you do a great job there. (My website seems to always work, so it must!). No, I love SiteGround because of its customer service. Today is an example of that. I had thoroughly messed up one of my websites--deleted files, messed up an install of a theme, and so on. All on my own, mind you! I could have gone to a back-up, but I really needed a push to update the whole thing anyway, and what better time than after having destroyed everything anyway? I didn't want to mess anything else up, though, so I dialed in to your chat and got Denitsa D. Denitsa listened to what I wanted, and then rather than trying to guide me through another process I could mess up entirely, offered to re-do the whole thing for me. And she did!!! I now have a blank slate to start off from, and all is well in the world. Please convey my thanks and kudos for a job well and painlessly done!

1,002

Michael Potter I appreciate the extra effort in fixing the slow Drupal 5/6 script issue. The problem was really affecting the performance and reliability of the Drupal site. I have confidence again in my Drupal and SiteGround services!

1,003

Asked to upgrade a website to ssl. Had to pay additional fees plus certificate costs. Took over a week to get installed while client waited. Then I find out that the new account I had to purchase for a year had half the email storage. Now we need to upgrade the account again just to get 2gb inboxes. The time was the biggest cost as it nearly cost me a client in the snafu. But the fact that they reduced the size of the inbox really sucks. Now I have to ask the client to delete emails every two weeks. Servers route through amsterdam to some dude. Don't complain or ask a lot of questions or you will have more problems.

1,004

abrham Very Nice website Hosting Services!!!.

1,005

Have very good impressions working with Siteground.

Many thanks.

Janet

1,006

I'm a fan of SiteGround for 5 years, until now I never disapointed by their services, especially friendly support by SiteGrounnd staffs!

SiteGround - simply number one hosting for me!

1,007

I know very little about websites but in 2 years I've only had one minor problem and they fixed in in a matter of minutes! I'm very pleased!

1,008

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution. I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused. Why is that significant? I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed. It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

1,009

Support needs a maximum of 5 minutes to respond, and they would do all the geek work for you, on a simple request. Definitely the best service in the hosting industry.

1,010

Dianna Michaels I would like to give praise with regard to one of your senior sales representatives Konstantin K. to let his manager know that he made my decision an easy one and my domain transfer to your site a pleasurable and comfortable experience this evening! Konstantin was personable, knowledgeable and very pleasant to speak with on the phone. His English was superb and I loved his accent. I really liked his positive and appreciative responses to my choice to transfer my domain and his patience while I paid for and initiated the transfer, along with payment options when my first one failed. Konstantin waited with me through the process and described what I needed to know in a clear manner allowing me to understand all my options and choices. Thank you SiteGround, if your web hosting services are as great as your sales force, we shall have a long and prosperous relationship together and I really am looking forward to it.

1,011

MOHAMED SATOU YOUBA (general) I tried many other services before knowing Siteground and I am surprised to see that Siteground offers the best services, both technically and in terms of big thank you

1,012

I just switched my 50 person company to siteGround. I am so happy. The switch has not gone without a few issues, but all i have to do is click on live chat and the issue is addressed in minutes. I've had probably 20 chat sessions with questions or issues. Never more than a 15 second wait. What else needs to be said? I am so pleased.

1,013

You guys are always so helpful! You dont give up until Im satisfied with the issue. I thank you kindly for your help.

1,014

Edmond I was told from the staff that the speed (mainly) will higher through their host and the extra setup. I thought i give it a try. It seems i will stay here as i have seen the difference as they promised (so far). Support is very good. They seen to know about staff. So far i am happy with Siteground.

1,015

Their response time to technical questions is very fast. I get answers within minutes of posting a support ticket or I can easily live chat with somebody. It's great.

1,016

I am quite satisfied with the SiteGround's overall performance. The price is unbeatable based on the services they offer. Though there is no phone technical support, they are quick to answer and resolve my technical issues thru email. Highly recommended.

1,017

Excellent Service - almost immediate response to issues, including weekends. very reliable and easy to manage.

1,018

I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast. But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately. You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none. I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

1,019

Siteground's service is excellent with uptime and speed both very good. More importantly, on those rare occasions when I do have a problem, Siteground's support is rapid and high quality. Every ticket I have raised has been promptly answered witha solution not just an acknowledgement.

eg. Last ticket concerned inability to enable clean URLs on a Drupal site. Support cured problem with .htaccess in about 2 minutes from submission of ticket.

1,020

Benjamin Stratton As usual I was blown away by the timeliness of your support staff and how friendly they are while being conversational. Ivan was absolutely fantastic and quickly responded to my questions accurately. Give this man a promotion!

1,021

Edwin J. Martinez I am satisfied with the support and help you gave me. Your personnel were very kind and

1,022

I'm such a noob and their tech support is fantastic. The chat will say, like, there are 8 people in the queue and three seconds later the guy is there. They always know exactly what I'm talking about and so are spot on with my next steps. Couldn't be happier. Oh, plus, they all have a sense of humor, really helps when I'm freaking out.

1,023

Yasir Kundlik Guys, please do not expect what they do not promise. In Fact, they under promise and over deliver as far as pricing is concerned.

1,024

They are fantastic, whenever I have a technical issue they help with 24 hours. I love this company not to mention they have a toll free number.

Keep up the good work.

1,025

I have several sites hosted with Siteground and Ive ad a great experience. They have a the best costumer service and always have solved my problems as fast as possible and very effectively. I really appreciate their response.

1,026

I have been with siteground for 3 years and they are very reliable.

Great Work

1,027

Siteground staff is always helpful, polite, and willing to answer any question about my site, no matter what it might be. I have been blogging on Blogger for over 7 years, and thought I knew what I was doing, but Word Press is a completely different ball game, and Siteground has been invaluable in helping me set up, and run my site. I'm always happy to recommend them to any blogger looking to self host.

1,028

Siteground!! Awesome. I just hosted for few month, I contact the frequently more less everyday to ask for support. They help me to clear the problem within 15 Minutes. Don't look for other hosting service while your best service is siteground.

1,029

Glen Galster The website didn't allow me to give a 'star rating' for Ivan P., so I'm emailing you his rating, its five star plus! I've spent an inordinate amount of time with innumerable customer service reps over my 36 years as a businessman and Ivan P. just provided the most superlative service I ever recall receiving! If he hasn't received a raise for awhile, give him one! It's very difficult to find and keep excellent employees and he'll more than pay for any salary increase with increased word of mouth business from satisfied customers. By definition, you can only make one 'First Impression' and Ivan has provided a refreshing and wonderful first impression of SiteGround! I look forward to the hosting services SiteGround will provide my businesses and anticipate your services will exceed my expectations.

1,030

Sandra Lara I am satisfied because the service was quick and I could resolve my problem in minutes. Really I'm happy to be with the SiteGround a Lara

1,031

I am very please with the tech support team. The response time is quick and they get the job done on time.

1,032

Amazing tech support. I needed help from the very first step to the end and they were amazing. thanks!

1,033

noor Fantastic support for my site, i m very

1,034

I must say the Siteground is the best hosting company.

There are a lot of reviews out there that mislead and I first choose Inmotion hosting, then Bluehost then Dreamhost and thank G-d I found Siteground because they truly are number one.

1,035

Beware if you have signed up for automatic renewal. Even if you try to cancel they will still renew your account and charge your credit card! You have to reply to an email to confirm, but no email was sent! I was not even able to dispute the charges.

1,036

This uded to be a good, reliable host, but no longer.

1,037

I have to say - I have never worked with a more responsive support team and I appreciate that. I have had some very minor issue with down time for a few minutes here and there - have not nailed down exactly why but other than that there have been no incidents and those were very very minor. Thank you sitegraound for being a great service provider

1,038

Siteground support team helped me deal with attacks which blocked my site. We found a way to unblock the sites, and delete the fake users.

1,039

Jason Heslip I just wanted to say that Dessy answered all my questions painlessly and quickly. Chatting with her was much better than speaking to any of your competitors and as a result I am sure I will be going with your service for my future projects as well as recommending you to any friends with hosting needs. Thanks Dessy! :)

1,040

Megan Valentine SiteGround responds to support tickets more quickly than I could probably call them up and ask my question!

1,041

My review is based on the privacy and high prices.

1,042

BAJEU Not a lot of words that need to be delivered, SiteGround was amazing. I feel comfortable being on this hosting. Suport services they are sincere and dedicated .. Even though the details of things .. I highly recommend SiteGround hosting services. Good for your professional or a beginner in building websites

1,043

I wish we could afford you guys and that assisted transfers weren't limited to 1 gig. Tanya was a great resource, though! Great customer service!

Note: was never a customer.

1,044

They're customer support is Such a joke. They delete my account a day after they have problems with my account. Then I get an email from their 'Sales' team telling me that they gave me a month When I Still Have The Emails Saved. Horrible Horrible Horrible

1,045

fast help when i needed help no downtime at all so far and it is a great price!

1,046

SiteGround always offers quick, fast, detailed reports. Now it's not only fast replies that I love from them (their live Technical support chat is a click away on their main site) but that they give relevant responses. I've had so many hosts that give you cookie cutter or canned responses which only add to the frustration, but I never get that with SiteGround. Plus, SiteGround prices are excellent. I have sites that get a couple million hits a month, and SiteGround hosts that cheaply with no problems.

1,047

The bottom line is a resolution in a timely fashion! Got great! Been here for years and costs have increased, but so have their services.

1,048

Sabrina Barrett Stefan helped me in such a huge way! I thought I had lost hours of work because of a mistake I made. He was able to help fix it so quick! I was stressing and trying to fix it for hours and he did it in 10 mins. I am unbelievable grateful for his help. You should give him a raise!

1,049

Caprau Relu Great customer service, very fast (few minutes) and very professional. Happy to work with you.

1,050

SiteGround is really cheap. That was unfortunately already. The support does not help. Pages are simply blocked without notice. 5 page views per minute are too much for a gogeek account. It's not even possible indexes of Magento demo stores.

1,051

Im with Siteground for almost 6 months and I need to say that they are great! Very fast, knowledgeable customer support. I will be moving two more pages to their hosting server soon.

1,052

Priscilla I should have been using siteground all along! The technical support is impeccable and I love the 24 hour chat. Also the people I've gotten to help me have been so friendly and helpful, pretty much without exception. When I add another website, I'm definitely upgrading, me thinks. :D

1,053

Live chat customer service is great when done right - SiteGround get it right. Quick response, friendly staff, good technical knowledge. Slightly broken English is my only criticism.

1,054

Just switched to Site Ground. Phone service is non-existent, so be ready for it. The number at the top doesn't get you to support. Also, everything has to be sent through the Help Desk. Live Chat is also worthless because there is no Tech Support.

1,055

I have used Siteground for over a year for multiple Joomla sites and find them very reliable. I did use GoDaddy, but found that they were not very receptive to the needs of Joomla sites. Siteground uses Cpanel and allows cronjobs.

1,056

Very pleased with Siteground. I am a complete novice but I feel very well supported. Their live chat feature was very useful to help me start my website. They will even transfer my site from the Wordpress site free of charge, although it might not look exactly the same.

1,057

I am not new to web site hosting and domain registrations, I own different site with godaddy and domainrightnow but Siteground is all another level. Server speed: it takes me average 3 seconds to login in Siteground FTP account versus average 35 for any other service I tried. Support is amazing, I have been very annoying to them, sometime asking questions about problems I could have easily solved myself, they have been supportive, friendly and very competent. Features offered are impressive, with the 'grow big' plan you can host unlimited sites, dividing the costs between many customers, I have been able to serve 2 of them plus creating my own web site to find new ones. You have unlimited emails with POP and IMAP support. Another premium email plan I have with another company offers just 5 inbox and just POP3 access and their SMTP server always times out. They also offer 3 webmail access interface, one of them with full calendar / organizer. Hosting Joomla is incredibly easy, you have 3 level of caches, your site practically flies. They install everything for free. Support even provided help with some Joomla script that is actually not within their duty, but they gladly helped anyway. You can customize with features I have never saw in other hosting packages, you can move entire sites with one click, install e-commerce packages, define sub webs, really any needs you may have is addressed with Siteground hosting. They even provide you with free templates. This is not a phony review: I am currently designing and , installed but not stated yet , all hosted by Siteground, I would definitely recommend them to anyone that need a reliable hosting, you can find cheaper but you'll never be able to deploy sites so professionally.

1,058

Matuele Emanuele Lai I write this to communicate the full satisfaction for the assistance received from Mark. I am Italian and despite obvious problems of communication Mark managed to solve the problem in a kind, courteous and extremely professional I am extremely pleased, thank you very much and my personal assessment is 10!

1,059

Mark Ramirez I have two sites hosted at SiteGround and my recent web site problem was solved by the experts at Directory Elite URL Listing Xtreme Classic Chevrolet Enthusiast Forum and Link software that run's my site has been abandoned by the developer, the experts dug in and pulled their hair out to find the answer to correct the script problem that none of my friends could help me supplied them with as much info as I could find about this problem from other site owners having the same problem just like me and they took the bull by the horns and took the beast down!!!I can't express my thanks for saving my web site. I have thousands of hours invested in my site and lots of to mention hundreds of customers depending on me to promote their sites as well. Thank you / aka Mark Ramirez

1,060

Ivan helped me with a very difficult I highly recommend him and the staff at Siteground! If there was a higher I would give it!!!!!!

1,061

Colin Ibberson When you're dealing with a large company they support is usually either naff or downright appalling. Siteground buck the trend. Their support is genuinely AWESOME. They answer their Live Chats in seconds and they always deliver. They are brilliant and I just wish that I'd known about Siteground before I waster precious time and money with Hostgator - Hostgator's support is crap.

1,062

This company has the best support I have for a hosting provider. I have needed their assistance several times for different issues on domains and they have always resolved it on the first call. They are the best!

1,063

I can not say enough good things about siteground. I constantly recommend them to new customers. The service is wonderful.

1,064

To our surprise, response from Siteground is so quick, detailed answers are returned from their unique Helpdesk only minutes after we posted the questions. The tutorials are helpful. It's a great service.

1,065

I just submitted a support ticket to siteground for a technical issue I didn't understand and they resolved my issue within 5 minutes!

I'm Impressed!

I could have experienced a whole day of downtime waiting for assistance with this issue but now that it's been resolved so quickly I can keep moving forward with my business. I really like knowing that if I ever run into trouble again I can expect very prompt (and helpful) assistance.

Cheers siteground!

1,066

I love siteground. I have been using their hosting for years and have many sites with them. I have never had any issues with hacking or other security problems. I always feel that they have my back and will work hard whenever I need ANYTHING. Many of my colleagues use other hosting services and every single one of them have had to deal with poor support and poor security. I don't have to worry with siteground. Thanks guys!

1,067

Gopal Metro I just wanted to let you know that Georgi D. did a wonderful job helping me today. He was considerate, helpful and resolved my issue quickly. Once again, Siteground's customer service for the win!

1,068

Brian Dudick Absolutely stellar! SG gets my highest praise!

1,069

Price is great. Servers and reliability is great. Software (cPanel) has a lot of things disabled that require requesting various this to be done manually (which costs you $$$). Technical support is great. The senior techs are great, but seems very restricted in what they can do to help (due to company policies). The front-line tech also try to be quite helpful. Sales/Billing is a nightmare (hence the knock-down on support/friendliness). Refunding this without consent, nickle and diming you for everything. It is impossible to get in touch with anyone above front-line (no managers/supervisors) except via email (all of mine have been ignored)

1,070

Siteground support team has never make me wait the answer to long. Their reply and solve the problem as soon as possible. Best support n best services they provide. It is a worthy to host the site @ siteground. Thank you.

1,071

Wendy Gardner The Glow Lady I am so glad I swapped - the team at SiteGround take such care. I am a non-techy type so love that I can trust SiteGround to look after me. The live chat, any day of the week where the staff actually care enough to do a GREAT job, every time. Thanks!

1,072

I will comprimate everything in one word - Excelent

1,073

Siteground is great. At first I was a little worried about there being no technical help via phone, but my queries are answered that quickly, that I actually prefer it this way now. I have had no problems that have not been sorted out within 15 minutes.

1,074

SiteGround uptime is excellent, the HelpDesk support is fantastic, and their response times are supremely fast. The best I have ever experienced from a hosting company.

1,075

I've been using Siteground for the past years, and I don't even consider the option of moving to another provider. Their support is efficient and are always willing to assist you no matter how small your issue is.

PLUS! I love the fact that they're european based!

1,076

I'm looking for a hosting solution for my personal website and Siteground is perfect for that. - Multiple choices : there're a few plan available and I found the share host plan just suit my need for my personal website, I don't have to pay for what I don't need - Seccured : I don't have any trouble with virus, spyware, or spamming emails, ( usually I got a bunch of spam email when I post my email on a website ) - Speed : I'm a freelancer and I got positive feedback about my site speed form my friends and clients from all around the globe - Easy to setup : set up a blog platform such as Wordpress is just easy, - Quick support : If I got any trouble using Siteground I just ask for support and get response very quickly.

1,077

Leon Renner I decided to write a review about your hosting because I think you are doing very good support. The review is in German language and I saw that you didnt post any German reviews yet. If you would like to, here is a link about my whole review: Thanks for the great Support. :)

1,078

Azri Jumat GREAT AND FAST LOVE SITEGROUND

1,079

hi - since im no big expert its difficult for me to rate your services but every time I needed help your live chat service was amazing! I'm letting my site go for now, since I'm not using it but I'm glad I tried my hand at website if I ever try to do a website again, I'll hit you up again :)

1,080

Andrea Three months ago I purchased Siteground 'StartUp' plan ab three. To this moment I never had any problems. When I bought the plan, I hand over the free domain, because I wanted to transfer my old domain. Cause a problem with my old registrar I havent been able to make the transfer. So I contacted SiteGround support and they happily fixed the problem and gave me the chance to have a new free domain.

1,081

I have used Siteground for several years now and I have never had an issue with uptime or speed. Working with websites is easy and efficient on this platform. Technical support is awesome, quick, and 98 resolved in a few minutes. Great Reliability!

1,082

I can't speak highly enough of SiteGround, my recent experiences with their support desk has amazed me, I've never had better service anywhere. Fast, specific and helpful. I would recommend them to anybody looking for hosting with REAL customer service.

1,083

I never review.

However - I needed a full CRM setup for a customer TODAY. (Sat.)

I ordered the site, requested vTiger CRM to be installed, and was up and running in 10 MINUTES.

I have been a customer for about 2 years. It is almost unbelievable ho

1,084

I am so pleased with the turn around of my support tickets, less than 5 minutes on average, and the high level of service your representatives provide. Thank you!

1,085

One of the best hosting provider I've ever seen. Their Plans are much more cheaper and better then other big hosting companies. They offered 24X7 Support through Live Chat, Telephones or Support Ticket. Their user control panel is easy to use and loaded with lots of features. SiteGround Team You guys rocks.

1,086

Alexander Kurien I would like to extend my heartfelt appreciation and gratitude for the outstanding and superb professionalism by Ivan Penchev. He was very focussed on customer satisfaction, simplistic service, and extraordinary kindness. I am very IT challenged. He answered every simple question I asked and helped to renew my hosting with you for another three years. I am currently hosted with HostMoster . They put me on hold for 30 plus minutes and when finally got someone, they send me a link to a website! Can you imagine? That is the worst customer service I have ever seen in my life. Therefore, because of Ivan Penchev's superb customer service, he made me feel so welcome and comfortable, and I am now transferring my entire hosting service from HostMonster to SiteGround. Thank you so much for so many of these wonderful people like Ivan you have on staff. Keep up with your outstanding service. That is the secret of your success. Other Hosting websites should learn from you - basic principles of Customer Service.

1,087

Jim Preston Responses were timely and comprehensive. We not only had our issue fixed, but learned how it was fixed and how it had gone off the rails in the 1st place. Thanks.

1,088

Simple to setup, great up-time, nice feature set but above all, excellent and fast support staff who always go that little bit further to help.

1,089

Great customer support team!

I thought Id wait for an elusive answer but NO.

I received it minutes after I posted and RIGHT ON. Many thanks

1,090

Alpha Dog They say above to BE 'HONEST' in the description when I am to review SiteGround, (talk about balls) See,i was a bit hesitant but all of the sudden, I felt this need to be super honest. I hope we can all move past this, but sorry guys, here it goes. You asked for it!

1,091

Everyone at Siteground truly wants to help. This is totally refreshing and look forward to the same great service as they grow! To the SiteGround people ... YOU ROCK!

1,092

Terrible service, let me change that, NO SERVICE after the issues w/ sending and receiving e-mails, mostly not coming tech support, no responses back from them regarding any issues, No parent firm to file an official complain

1,093

Great service I am gradually moving all my sites to SiteGround Speedy and friendly service Keep up the good work

1,094

The support I've received from Siteground in the short time I've been with them is phenomenal, and far exceeds my previous hosting support. They are prompt, thorough, and have exceptional documentation that is easy to follow for people with all levels of technical knowledge. My entire organization can easily submit tickets and understand exactly how to proceed. Siteground's built-in caching and security features are incredibly intuitive and simple to use, and my clients have actually noticed the increased performance. They are worth the money in every way, and I'm incredibly happy to have made the switch.

1,095

In a nutshell, the best customer support and tech/knowledge team I've yet to experience with a webhost, super fast response, no fobbing off, no excuses, these guys get things done and if one of their support staff cannot help they're quick to get you to someone who can, highly recommended for that alone. But of course the technology is great too, so far I've experienced the email server is fast, the admin is intuitive and modern, with more features than most other admins I've had to use. Initially I moved over only my email server to siteground, I will definitely be considering purchasing more of their services for projects moving forward!

1,096

Jeanne Eisenhaure Dessy P is amazing! She went so above and beyond to help me this evening. She saved me hours of frustration and cannot be happier with her services! 5 star review. Shes the best!

1,097

Dorian Cozier Excellent customer service and speed of reply, and of course, problem resolution, very impressed!

1,098

Great web hosting with reasonable price , great customer support .If they put paypal payment option in their website directly that would be wonderful

1,099

Mohamed Great real time support

1,100

finally i found a strong hosting for my blog. now am sure to be in the best. Very good all organization of siteground is oriented versus client and not for herself.

Only golden words about Siteground; for me the best hosting

1,101

I have had two educational websites hosted at SiteGround for more than 5 years. In that time the site has never been down and the access to the site has been excellent. Most importantly the support staff has always been very prompt and thorough.

1,102

This is by far the worse hosting company I have ever been with. I am about to transfer to HostGator.

1,103

Every single month my site goes down with SiteGround. I'm not sure about all these other reviews? No way am I the only one having this bad luck with a website with very low traffic. Strange?? They do fix the site pretty quickly but I don't check my site everyday to know how long its been down. I'm looking for another webhost company. Only with siteground for 1 year and 1 year too long.

1,104

Siteground does a phenomenal job at its Customer Support Service Requests. I've had many complicated questions from moving websites within different accounts to ensuring that the current account may meet my future needs. In addition, the Customer Support team has a wide range of technical knowledge and can assist in billing questions and provide you with clear instructions on how move forward. Compared to , I would rate Siteground hands down as the better of the 2 Hosting Providers.

1,105

David Driggs I just had an on-line chat session with Dessy P. She was awesome. Very helpful and courteous. Everyone Ive dealt with at SiteGround has been great. Just wanted to let you know.

1,106

Young Kim Great support and quick turnaround time! A fan so far.

1,107

I have always recommended and purchased server from siteground because they are reliable and good at support.

1,108

Ive been with Siteground since HostGator decided customer service was not their priority. Siteground is well versed in Joomla and thats what I use for all my websites and have considerable experience though still need help once in a while. Every question I ask they respond quickly and within their ability to help me (sometimes above!). They have not failed to be better than I hoped. The price is right and they are great to work with.

1,109

German Really great support and Hosting Services. Renewal services pricing should be reviewed.

1,110

Been with them for a while no issues what so ever Support answer properly and in good time Good Prices for their Money Free Setups. other Hosts i been with didn't give me all the options but SiteGround was the one for Me and i happy I signed up to them.

1,111

Siteground, in my opinion not only provides exceptional hosting services with so many features, but have the support to back those services up. Easy to use, always there to help when you need it, and so very reliable. You just can't beat Siteground. A

1,112

A very good host, any problems that I have are dealt with in a speedy and courtious manner, a value for money service.

1,113

Honestly, I never leave reviews on forums because I usually feel it's a waste of my time/ like no one will read them - but this time I don't care because Siteground is just so awesome they deserve a great review. To be succinct, I don't know where the world would be without Siteground. I've tried 3 other hosting companies and their support sucks; Siteground is friendly (not the fake friendly kind either) and most important efficient, helpful, and competent. I love too that on chat you can 'upgrade' immediately to a senior though I've rarely needed to do that. They are super quick and responsive (other hosts - i know because i've tried- send you through a runaround with their tech team until you want to kill them or yourself - not literally, obvi) . Anyway, I'm pretty sure every time I interact with siteground i think 'where would the world be without siteground'. Ok, that's it.

1,114

I have been with Siteground for 5 years and in all that time I cannot list even one complaint. My tickets are answered immediately, my annual fees are cheaper than any in my home country, in fact the fees are more than ten times cheaper than the local competition, and I've never ever had a service or uptime issue. All the staff I correspond with, in any department, are efficient and knowledgeable and I never get shunted around to different departments.

1,115

David Si I would like to give feedback and ratings for your customer officer Konstantin. He is a very smart and intelligent guy. Konstantin was fast to respond with a solution. He is really really good. He knows what customer wants. He has the type of service, who can think win-win situations for customer and yourself. You should really keep him as a good service man. Probably he should deserve a promotion soon. ;p I would like to give him 5 stars for his service or highest ratings whichever higher. I would like to get served by him again if possible. Yes, it's just $ to the company but you really earned my trust and loyalty more. Unfortunately our chat was disconnected after I have signed up for 1 month plan. I wanted to say thanks but I didn't have a chance to say. Please send him my regards.

1,116

Gilles BAUDIN DE LA VALETTE (general) Quick and efficient support team. Thank you for your a good weekend!

1,117

I migrated my site and I have several issues in the migration related to my lack of knowledge. I have used their tech support several times and it is excellent.

1,118

Rachel Just moved over to SiteGround because previous host was terrible. Fantastic LiveChat support from Svetoslav made the whole thing seamless. If this is a sign of things to come, I'll be very, very happy

1,119

Excellent Website and Customer Service.

1,120

Excellent Service, great tools and technical feautures ...

and again excellent service .. alway ontop of their game !!!

1,121

Great web host. Support is excellent - I've averaged a 8 minute response time from them.

They are always willing to help with even the smallest issue.

Siteground FTW!!!

1,122

I'm an ole fart who actually ran a big dot com (for a while); but always hired people to do the stuff, I'm now attempting. Siteground has been very impressive, thus far, in willingness to assist and ability to resolve issues quickly. Thanks Much!

1,123

I had a hosting account with another provider previously and I was not satisfied with the support or the loading times. I did a lot of research and came across Siteground. Almost all the people who had reviewed it had only positive things to say about it. So, I went ahead and purchased a hosting account ('GoGeek' type specifically). Siteground has turned out to be a gem of a hosting solutions provider. My domain transfer from my previous hosting provider to Siteground went extremely smooth and it has a boat load of features to ensure that all my requirements are met (including a free CDN), inbuilt caching and a surprising feature of creating staging copies of the you read that right, you can create staging copies of your site and make all the changes and then replicate those changes to production. It is all so streamlined, you will wonder why you did not choose Siteground in the first place. Now, about their support - Their support team is easily the best. I had a few queries and I started a live chat sesssion and it was picked up in less than 30 seconds. Their support staff are well trained and courteous and will assist you with the issue resolution diligently. The support alone is worth being with Siteground as per my experience. Value for money - Siteground easily provides the best value for money with all the features that they offer. The pricing is justified through the sheer utility that you derive out of it and through the support (which in my opinion is unmatched).

1,124

Reasby I just want to take a moment to let you know how amazing your representative, Denitsa D is. I initiated a chat because I needed to transfer a domain and she took the time to walk me through every step of the process: waiting patiently until emails have come in, and helping me through everything I needed to do. She was unfailingly kind, supportive, and never left me feeling that our 20 chat was in any way a negative impact on cannot praise her highly enough. She is a true asset to your customer service department.

1,125

Patricia Ortiz Thank you SG, service and responses in all areas have been outstanding and handled professionally.

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Advisor was willing to help even though it was outside his scope of understand. Many thanks guys.

1,127

Siteground is Awesome. They are so helpful and try their best. They are very supportive with SE PHP. Unique feature is that their shared hosting supports memcache and optimization unlike most other hosting. Recently I had issue with memcache stability. Here was their solution:

Furthermore, I have read your ticket history and as far as I understood the issue that you are experiencing is with the memcached server. I have noticed that once the memcached cache is flushed, the issue is resolved. This is why I have suggested to upgrade to a cloud server, where we could set a cron job to flush the cache frequently. Still, I have searched on the Internet for similar issues and I have found a work-around in this case. I have set a cron job for your account that will run every hour on the hour and will open a telnet connection on the memcached port to flush the cache. You could change the frequency at which the cron job will be executed through cPanel Cron Jobs. Keep in mind that according to our Terms of Use, a cron job could not be executed more than once for a period of thirty minutes on our shared servers. You wont get awesome service like this with other shared host providers. Keep up the great work Siteground!

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aytac VERY BAD COMPANY VERY BAD TEC NÄ°CAL SERVÄ°CE. EUROPE HOST SERVÄ°CE VERY !!!

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My experience with other support groups is that if things are not taken care of by the front-end team, it is doomed unsolvable. At Siteground, it is different. It keeps going up the ladder to the top engineers until it is solved. Fantastic!

1,130

I just wanted to thank You all and I Love SiteGround !!!

Nothing compares to it !!!

Best Wishes and Regards,

Hernando Ferro

1,131

Fantastic support! Quick turn around time. I am glad to know that there is someone on the other side to help out, when the need arises. I highly recommend siteground.

1,132

They always do the best to help :) and they are so professional too, they work so hard fix any situation with your services with Siteground, definitely they are the best :) don't look for another hosting provide. and look how my website is so fast:

1,133

Excellent hosting. The best Support ever, and by far. the only thing that could get a negative criticism from me ? May be their CLOUD offers could get a bit more GB and Datatransfer amount. I've tried their other mutualized offer too: incredibly good. The speed / reactivity of their server even on mutualized accounts is just hard to believe. You will not be disappointed by them. Try them. Even with their smaller offer. You'll stick to them for sure.

1,134

Kimberly Powers Just left a review for SiteGround based on my fantastic interaction with Ivan P. If you read the convo you'll say 'that was fantastic???' but if you could compare it to my newbie convos with 4 other web hosting companies as I try to figure out what I'm doing, you would high five him. Thanks so much and give him a raise.

1,135

Brian Garrett Siteground's customer service is consistently outstanding. I'm a novice and I built our company website myself, so I needed a lot of help. Their support people were quick, helpful, and patient. I highly recommend Siteground hosting.

1,136

Excellent customer service

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SiteGround's Response Hello Aytac, we were able to locate your account and track back your correspondence with the support team. From the looks of it, each of your requests made to our support team was addressed in a timely manner, with adequate advice and solution offered. We could not have helped only with requests that are beyond our service scope, thus advising you to seek the help of a developer. Again, anything that was in our range of expertise was accordingly assisted with and we are sorry to hear you feel this way.

1,138

I had a problem with my email account not being able to receive mail. I spoke with Stefan K over the internet, and after a short period of trouble-shooting, he was able to resolve the problem satisfactorily.

A good example of excellent customer servic

1,139

I've used Siteground since 2008 as an ftp site for television clients. With dwindling tech support and frequent service interruptions I've decided to cancel (I'm told it will cost $25). There's also an int'l fee since they're not a US company. Avoid them.

1,140

Siteground is a very good and affordable host, but load time is slow and site is sometimes offline.

1,141

Siteground is right place for anybody to start their business. There support is excellent and if you have any problems either on your server side or from your end, they are going to solve this very soon. I am pleased to host my wordpress site here which I would recommend others.

1,142

I am happy with SiteGround as it was recommended by a good friend but I was not entirely happy with the Loyalty Scheme. In fact you do not have a decent Loyalty Scheme at all. It is more expensive for someone who is an old customer rather then a new one. You seem to be more welcoming towards new customers instead of concentrating on the old ones that you already have. Would be nice to feel appreciated by a company that you have been using. I was previously using a .com domain but now moved to a . Anyway I'm sure others feel the same way but may not have been comfortable saying so. Regards, Zain Alam

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Sadhish Vijaya Just a shout out for Tanya V. I was deciding between you guys and GreenGeeks and I went with you guys because of her. Her support and response was amazing and you have a new customer because of her.

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Hernando Ferro Very Helpful Mr. Dimitar was stuck and Mr. Dimitar did not leave me alone and solved my issue very You very much, Mr. Dimitar Regards,Hernando Ferro

1,145

The hosting seems to work without any problems. The best thing about Site Ground is there really very helpful tech support - they really do go the extra mile. Excellent. Thank you so much to all at Site Ground!

1,146

I just setup my MX records to point to gmail with the PUSH OF A BUTTON. Fabulous!

1,147

Miq Moham Awesome services. I am surprised their excellent customer care service. I recommend everyone to take advantage of their services. Within seconds my queries are responded. I give five out of five star to this company.

1,148

I have been involved in over 100 site moves, this was by far the smoothest. The new server is really fast and we had zero downtime in the middle of the highest month ever in order amount. Support was extremely helpful to all 3 involved, thanks so much!

1,149

They asked me to send in a copy of my ID before signing up! Sounds like a scam to me. Neither Host Gator nor GoDaddy has ever asked me for this information. Did anyone else have the same experience?

1,150

A very good host, any problems that I have are dealt with in a speedy and courtious manner, a value for money service.

1,151

The support at Siteground has been awesome. They provide excellent service and are very helpful when you have a question. I would highly recommend them! Our site performance and uptime has been much improved from our last hosting provider.

1,152

Amazing features in the Go Geek hosting package:

- Git

- Great 3-tier, one-click caching solution

- Easy to use website staging

All served via a greatly designed and integrated cPanel. Beyond that there's integration with other services around the web:

- cheaper CloudFlare plans

- ManageWP integration

- Attracta SEO tools

- SiteApp Dashboard And if those feature lists alone aren't enough, from my experience so far they have stellar support with fast responses. Still not satisfied?

OK Buster, here's the real kicker, performance wise, from what I've been able to measure so far, performance is almost as good as WPEngine. I don't even know how that's possible! Let's see how it holds up as I add more WordPress Installs.

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Danilo Reggi I'd like to express my satisfaction for having been kindly assisted by would like to take this chance to express all my satisfaction for the service offered by every single person in SiteGround customer service. In more than 1 yr, I have contacted the HelpDesk many times, any issue was solved kindly and quickly letterally every single time. THE BIGGEST THANK YOU

1,154

Martin Bessette Awesome support and fast response also!

1,155

I have gotten burned the last couple of weeks from eCommerce Platforms, and I was downright depressed. i knew I had to make the move to an Open Source Platform, Konstantin made it you

1,156

rupert Excellent host, their support is fast and comprehensive, both live online and through tickets. I have had one or two strange problems and they always seem to manage to find the problem.

1,157

A very fast and gentle technical support! :)

1,158

I was forced to find a new hosting company because of technical issues on THEIR end that THEY could not find! Their Customer Service is HORRIBLE and their Technical Assistance is a joke! Take my advice - use Arvixe instead!

1,159

Always great support. Always prompt. I Recommend Siteground to anyone. I host four websites there.

1,160

Siteground is amasing. Rocks. The best part about siteground, is their fanatic support. 2 reasons for that: a. When you open a support ticket, it gets answered almost immediately.

b. The quality of answers here takes the pie. They have technically qualified people on support. That makes the difference. We love siteground, period.

1,161

So far so good! Just signed up so a little hard to rate at the moment. Live Chat rocked at helping a newbie like me through the process. I'm taking my first CMS course, so it is all new to me ! :-0 Thanks for the help Teodora !!!

1,162

Giancarlo Ospina I just wanted to let you know that Tanya V, Boris K, and Stanislav G. were amazing. Boris convinced me that SiteGround was the way to go. He did this by just be awesome and helping me understand the entire process. Tanya got the process started for me and did a great job of hold my hand through the whole thing. Finally, Stanislav helped me finish the process with ease. This is the best customer experience Ive had with any hosting company. This customer service was the exact reason we chose site ground over the competition! Thanks for everything guys! =)

1,163

Stepehn Great support, knowledgeable, efficient, and friendly

1,164

SiteGround is great hosting company. They are not as shiny as some of the other companies but have the best customer service, great features, and great pricing. I would highly recommend.

1,165

Dont know what to say then 10/10 Changed from my old host to Siteground and i dont regret a single secound theyre fast reliable and always there when help is needed.

1,166

Doug Patterson I got they 'sold' me several services and promised money back guarantee. Cancelled within 1 day, but was only refunded 1/2 of my money. I was told that the 'backup services' would not be refunded. After escalation, the supervisor stood by their decision not to refund the entire amount. Total scammers.

1,167

I know marketing, but not much about how my site operates. When transferring hosting to SiteGround, I had no idea how to get it done.

The staff was kind and understanding and made a tough experience easy. Thanks

1,168

I have been a customer for a year. EVERY SINGLE time I submitted a support ticket it has been answered wrong. They paste silly templates that might be applicable. EACH TIME I end up escalating to a supervisor who is only marginally better. I hate them!

1,169

Superb response to any tickets.

1,170

The hosting is great, although recently one of my websites has been going down a lot, but the support is great, and otherwise with my other websites they have been going great. The interface is modern, yet easy to use and there is lots of options to choose from when starting up your website. I would definitely recommend Siteground!

1,171

Siteground Rocks!

They provide excellent service and world class support.

Their product has helped my business tremendously and I want to say thank you!

1,172

Justin Estrada I had a support inquiry about what to put for a variable in a PHP script and Adriana Z. answered it correctly and had awesome customer Siteground, I've been a customer for 2 years now and the live support is litterally the best feature I've seen on any site, and your support is second to none.

1,173

Mara Averick Fast great easy! Couldn't be happier!

1,174

Fast hosting and my website migration was smoothly done by Siteground

1,175

SiteGround's Response Hello Douglas Patterson,

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The title says it all!! Finally, I found a hosting service that merits multiple stars!

After nearly a year, no outages or issues whatsoever! Every time I've reached out for support, it's been outstanding! Keep it up, I'm a customer for life!!

1,177

100 uptime. Excellent ticketing support system. Easy cPanel. If YOU can MANAGE your own sites - this host is PERFECT. We are so happy we moved our sites and service away from 95 uptime for the last 4 months at GoDaddy

1,178

Very good Services, Support and greet experience . With siteground, they solve many of my probleam and increase my knowledge about web sites technologies and siteground never fail you very

1,179

I recently moved two of my websites to Siteground. I was looking for a hosting provider that would provide easy access for development and especially had services that provided better security. Siteground not only met these requirements but in my opinion has so far exceeded what we needed for our sites. I appreciate how quickly they respond to service tickets and the great tools they offer.

1,180

I have been with Siteground for 3 Years now, Firstly I run into only 1 or 2 Technical Issues in a Year. Even when I do, The Issues have been resolved in under Min. This is exactly the reason why I am happy to be with Siteground and always will be hosting my site and any future sites with you folks. Thank You for the Absolutely Brilliant Service !!! Regards

Seetharam Rai

1,181

Debby Winter Thrilled with the technical help that Anton provided me. Was great. got things fixed!!

1,182

Gary Brant SiteGround is more than an ISP. As the founder and developer of many innovative web properties including 140hours and America's Christian Talent, I am impressed on many levels with this exemplary hosting company's attention to customer service, and quickly resolving issues that affect my businesses. I would recommend SiteGround without hesitation to any web-based company starting out, or seasoned professionals. You will NOT be disappointed! Brant, customer

1,183

I'm new to using SiteGround. So far they have been more then helpful and professional. The response on LIVE Chat is incredible. I'm happy so far!

1,184

I cannot overstate how many times Siteground tech support has pulled my butt out of the fire, across a variety of technical topics and issues over the last 5-8 years across many domains and installations. 1) Quick response 2) Problems always solved 3) High professionalism and courtesy. I continue to point people and clients needing a host to Siteground. And now Im transferring my various domains registrations to Siteground away from Network Solutions, having discovered how convenient and affordable managing those domains are from the SG interface. Bravo.

1,185

Chad Gensel SiteGround has AMAZING technical support. I have opened up two tickets, and they have solved both issues that weren't even their fault. The first WP theme I choose crashed and they fixed it. A plugin I downloaded was bad and they fixed it. All I can say is thank you!

1,186

I have had multiple issues where my site has gone down (plugins incompatible with my theme) and other theme issues I just flat out don't understand. They work magic when this happens. It never occurred to me how important their technical expertise is!!

1,187

Very good provider. Good price and reliable service. In real case of problem HelpDesk was on professional level and fix a problem in short period of time.

1,188

Incredibly fast yet competent and friendly customer service. Great job!!

1,189

Great Hosting . Better than hostgator and any other host. uptime . Web pages load very quickly . Hassle free support and a wonderful hosting account . I have used many hosting providers such as hostgator, godaddy dollar2host, hostripples and some others but siteground a reliable provider . Love Siteground. Friendly support.

1,190

First class hosting, and first class support. Good tech support is SO important. I was on the support chat with Miroslav for 30 mins and he solved my problem. No rush, friendly, patient.

1,191

Mauricio Gene I've just finished the BEST TECH SUPPORT EXPERIENCE EVER!!!I used to work on the past at several CS places here in Costa Rica, and I REALLY VALUE GETTING THE BEST CS EXPERIENCE POSSIBLE!!! I know a few things about how to treat people, but this guy RULES!!!I had the blessing that ANGEL N was the tech that took my chat!!! Not also HE FIXED MY PROBLEM IN A BLINK OF AN EYE, but in the process he made the impression I WAS CHATTING TO A REALLY GOOD FRIEND!!!!!!!When I realized, I just had a great time and my issue was long gone!!!!!!!!!!This guy SHOULD BE PROMOTED not just for a GREAT TECH HE IS, but also for HAVING A REALLY GOOD WAY WITH PEOPLE!!!!!!Seriously, GIVE THIS GUY A BUCNH OF SITEGROUND STOCKS!!!!!!!I'm left with even a better impression that I already had as a SiteGround customer, I'm spreading the word over here for EVERYBODY THAT WANTS THE BEST OF THE BEST TO MOVE TO SITEGROUND THATNKS TO ANGEL N!!!!!Thanks for taking the time of reading this!!! This chat made my day outstanding!!!!!!!ANGEL N YOU ROOOOOOOOOOOOOOOOOOOCK!!!Thanks again!!!

1,192

ageneau sandrine Siteground is a very very good hosting, and has a very very good support, thanks for your services!

1,193

This site is by far the most responsive and helpful host I have ever used. I can't say enough about Siteground. They are simply FANTASTIC! They respond to my needs very quickly and have always been there with no-nonsense support. If you want a hosting company that is at the top of the heap then you need Siteground. Siteground is a First Class host at a very affordable cost. I am very happy with them. Go for it!

1,194

Roger Siteground does what they say they will do for your site. Outstanding support and excellent servers. This is a company that loves what it does and that is very obvious. Siteground is not a diamond in the rough. They are a polished and perfected gem.

1,195

I have no words to explain the super quality support and service i always receive from Siteground. When it comes to support Siteground guys are 1000 time ahead of their competitors.

1,196

Although the plans are appealing, and all seems simple enough once you're a customer for 3-4 years you start noticing the horrible policies and overwhelming pricing that other companies refrain from charging.

1,197

they are quick in problem solving, respond quickly to tickets, and the think about all the needs to port from hosting to vps. good.

1,198

We are a internet communications company and we have so much faith in site ground for the wonderful quality, up time, and the service is the best i have ever seen that we are hosting our websites outside with them instead of having our own in house people handle it. They are worth every penny and then some. We have referred customers to them already.

1,199

Site Ground right from the beginning has been their to support my needs. When Issues arise that I don't know how to solve, their team jumps right in and kindly fixes it. I would highly recommend this service over any other hosting service out there.

1,200

Lachlan McVie The help provided by Olga was extremely quick and thorough. She was able to solve my problem in minutes, and not only fixed the problem, but offered an explanation of what was wrong, and how she fixed it. Im very pleased with the service!

1,201

Carolyn Breninger Some days when you have just been at things too long, it pays to just ask for help. Fresh eyes are wonderful and so are people who know what they are doing! I really appreciate having the team at Siteground. They are professional and they keep me looking professional. Redirects to htaccess files are not my cup of tea, but Dimitar G. solved my problem in less than 20 minutes, even though it could have been 24 hours by policy. So they get a big 'High-Five' for quick follow through and solving the issue. THANKS!

1,202

Fast, efficient, patient with me, knowledgeable, friendly. A major help to me.

1,203

It was recommended to me by a friend. They rock so far, I hope they keep this great Technical support

1,204

Patrick Valmont I was looking for a reliable host. Reliable as in support, uptime and service quality. I ran accross SG. Though it took me a month to decide, I made the best decision. Haven't experience any issues whatsoever so far.

1,205

I have hosted four WordPress web sites with Siteground for the last year and I couldn't be more satisfied. Fast web sites, great tech support, good prices, auto backups every day. Best hosting I have had in the last 10 years.

1,206

SiteGround is wonderful, however sometimes they can be a little picky and cheap with their customers. I love the templates they have for Joomla! and I feel that they are BY FAR one of THE best hosting providers out there.

If only it was a LITTLE cheape

1,207

Just great! Quick service, lots of features, excellent helpdesk. Highly recommended!

1,208

Easy to Use, Great service, Excellent Support, Slick and Efficient. I am truly impressed. I believe if they are not the major player in hosting if they keep up the level of service I have received consistently over the last three years, I have no doubt they will be the top player in the field in no time.

1,209

Definitely Great. Amazing support, very friendly, very fast and very helpful. Glad I am with Siteground.

1,210

Gerald Marsh Just a note of thanks and an apology to foolishly volunteered to revamp the UK site for the Hewlett Packard User Group and, as I have picked up some Drupal knowledge over the years, decided to use order to run the new site in parallel with the other, I registered the name (after the old Digital Equipment Computer Users Society).However, all my other sites have domains managed by Siteground and, although I have researched how to transfer the DNS to point to , it seems my 35 years of IT support missed out big chunks of DNS pass on my thanks to Gergana for her quick response and my education.

1,211

Hernando Ferro I just wanted to thank Dimitar for his big , efficient and , I've learned quite a bit from the Tech Support Thank You all and I apologize for my bad Wishes,Hernando Ferro

1,212

Everything is Amazing, neat, clean and perfect. No Downtime Server, and support team is just great well knowledge can solve in no moments. I highly recommend Siteground. The best of all Hosting i can say.

1,213

Konstantinos For my joomla site, is the BEST host for support and very good prices! Highly recommended!

1,214

I've been with Powweb, iPower and Bluehost and they all eventually got to suck at customer service and their server speeds. Siteground is the solution I've been looking for.

1,215

truely the best when you need reliability, speed, uptime and most importantly support !

1,216

I Cannot praise siteground enough. I have transfered all my domains to them as there Customer service is flawless. Thank you siteground. I have had many different hosts all which have disappointed.

1,217

Overall I think Siteground is pretty good, however, I do not like that I have to do everything through support tickets. I use another hosting company for some customers of mine, and I prefer to speak with a technical support person. I find it frustrating to have to wait for an answer. The answers do come fairly rapidly, but although this may be more efficient for Siteground, it is not efficient for me, since I have to wait glued to my mailbox to wait for an answer. What could be a 10 minute conversation, resolved quickly over the phone, turns into a 3 hours turn around time, while we send messages back and forth. The few times I have called for tech support, I have always been asked to make a support ticket instead, since the people manning the phones are not GURU techs. That being said, every support ticket has been answered satisfactorily in the end. I just don't like the prolonged process.

1,218

Simply the best hosting service founded untill now. Fast technical support ( real support for every problem ) and a great set of admin tools! I'm really satisfied with siteground!

1,219

Julian Barton I signed up with SiteGround having been told that your service was exceptional joined primarily because of that service expectation. I just had a support chat session with Todor. Its my first contact with any of your staff. In context, the help I needed was very basic stuff, run-of-the-mill setup stuff. I cant think of anything that Todor could have done to improve the help he gave. He was friendly, efficient, respectful (of even the dumbest questions), and willing to find ways to help beyond my initial problem. Honestly, I wish Id been able to record the session to share it with other helpdesk staff (including my former employers) to show them what customer service should be. This service quality is exactly what I was looking for when I joined with you.

1,220

Nicole Alexander I LOVE how SiteGround responds so quickly to the tickets I submit!Happy New Year!NicoleOne Happy Customer

1,221

Highly recommended! Super customer service, endless emails and mySql, control panel outstanding!

1,222

We are coming to the end of our six month test of SiteGrounds VPS Cloud service.

The positive reviews for Siteground primarily come from the shared hosting packages that they offer.

However, we have mixed feelings about the company and their services.

We just upgraded to the new Enterprise Cloud hosting (migration cost of 140USD), and noticed a bump in performance in the backend admin of our WPMU. The move did not help with pageload times, nor did we see an improvement in throughput, our main concern.

The biggest gripe I have about SiteGround services is the lack of resources they apply to their VPS product, especially in relation to bandwidth. This is not to be confused with pageload times.

This page, as an example, has a pageload speed of seconds, and a throughput (also known as download speed) of kbps [wow!] (were testing from Sydney, Australia). Our eCommerce site, , has a pageload time of seconds, but a throughput of only 28kbps.

Weve tested numerous SiteGround customers sites that we found on hosting-reviews, and while a few of them ranked similarly, the majority tested were around 300-400kbps and upwards.

We also looked at customers on Inmotion, and did our own testing on a Cloudways trial server. Here to we saw throughput speeds upwards of 5kbps on average.

The frustrating thing about these two sets of tests is that many of the sites that performed better were located State side, and from the comments left in reviews, are on shared hosting plans.

We also noticed that our dedicated and server IPs were located in the US our server is in Singapore, and as I mentioned above, were in Sydney, Australia.

Well continue to work with SiteGround to try to resolve this issue, but if we cant well be moving to a different hosting plan with another provider. Which in many respects would be a shame, as the new cloud hosting is a vast improvement over the old troubled one, with tons of improvements and options. But at the end of the day, if the pipe connecting your service is really small, the super optioned VPS doesnt really count for much.

1,223

Michele Liuzzi In my opinion Siteground is the best service hosting that I know!

1,224

Before upgrading to Siteground web hosting server, I was on Hostgator VPS level 3 and performance of site was horrible, pages were taking ages to load. After I upgraded to Siteground GoGeek plan, same site pages are loading much much faster.

1,225

I was really excited with the serveces that they proved and the prices that they offer.

i am really happy from their customer service and the support they provide.

1,226

They are the greatest!

1,227

From the moment we first started with Siteground, I knew I had made the right choice. First, they helped me migrate my Magento-based website after my original developer/host just went belly up and didn't tell us he'd sold the business. Siteground made the transfer easy, and we got it done the right way on the first try. Since then, Siteground has been there for me time after time after time: Back up issues, upgrade/update issues, template and their support team is QUICK! I can submit a ticket at 1am before I fall asleep, and when I get up at 7am I can see my answer has been sitting their waiting for me for several hours. If you value real service and real support, then there is no better choice than Siteground.

1,228

Our company had experienced a bad service from a local major ISP here in the Philippines. Our website is down for almost a week. And the cost is very expensive with limited control on our side (only updating of website information). But because I had a personal experience using Siteground in my own business, I proposed to the management to transfer it to Siteground. The price is very competitive, we can manage it on our own and the built-in tools are very user-friendly. The management agreed. And less than 2 hours our website is up and running!!! Cheers to Siteground!!! --- Edwin Patricio/Bridgeway Communication System Inc.

1,229

Linda Mio Bertolo I must say that Kamen was very helpful, very polite, and just all around awesome! (he's cute too) I'm fairly new to all this and he didn't make me feel rushed or that he was trying to hurry me up - he was patient and very very helpful!!It's very, very refreshing to have someone that is so attentive to customer service - there aren't a lot of companies these days that take that seriously anymore and Kamen is a model of what truly good customer service should be!

1,230

Qasem Rababah I really appreciate your help, you save my website, and I am very happy to work with you and be sure I will tell my friends about your server .. thanks love you

1,231

I don't know why Siteground gets such high praise from so many of it's customers, but I find that it is really not much better than most of the other hosting companies I tried. I spent a LOT of time with the support staff and they are usually helpful, but most of the time is spent waiting for the tech people to do something and when the response comes back, it usually is a link to a tutorial. This is something that has begun to infuriate me, as I really have less and less patience with all the tutorials. I just want a simple request, I don't want to have to learn every nook and cranny of the cpanel in order to get a simple thing done. As far as the people on the phone support, they are all probably low-paid workers in the Philippines who have never seen a computer before, since all they can do is ask you to open a support ticket. The Live Chat tends to be more sympathetic, but for Customer Support, you need to contact the high-paid people, who can't be bothered with your silly request.

1,232

Greg Smela Best support I've encountered in using online services for decades.

1,233

Basic But I'm a newbie in a Geek Server. It's been wild, but you guys are great!

Problem solved, and understood!

1,234

words cant express it ....Very fast customer service in technical dept, reliable - theirs always someone there to help you 24hrs.

thank you siteground for being my hosting provider

1,235

I am a non techie. SG has been for me a fantastic host. Their support surely cannot be bettered. For newbies like me this is THE host. Can I give them more than 4 :-)

1,236

Ivan killed it transferring my domain. He was able to address all of my questions for a highly visible client and take care of all the things I didn't know how to do or even explain. He was knowledgeable and was great to work with. Siteground has been outstanding with its support and overall reassurance to get my site up and running. Thanks SiteGround!!

1,237

i am a bit of a Luddite,(probably age related). i wanted some information it was 7am on Sunday morning i went onto the live chat expecting to get a list of times when it was open. i got straight through to a very helpful person who answered all my queries in words i could understand

1,238

Stefanie Hofemann I would like to give a positive feedback for Victoria P. She was very helpful and patient with helping me get my other web site up and running at SG. Victoria got all my questions answered and she could help with all the small issues I had. I hope you keep great people like Victoria in your teams, with people like her your service is much better than your competitors.

1,239

Vinh Nguyen Siteground is great!Thank you very much for your quick

1,240

As my webshop has just been transferred I am only able to give a picture of my immediate impression of Siteground. As this has been the most exceptional support far beyond my expectations I'd like to share this with you. Everybody like me with mediocre skills in coding can trust in that Siteground will step in and give you a personalized service with incredible fast response time. Having put a lot of energy in finalizing my page I quickly realized (the hard way) that it wasn't secure enough. There was no help to find at my former Hosting Service. Even their SSL certificate wasn't a private one and unable to be integrated in my CMS system. God thanks I found the Siteground specialists for my CMS security functions. Their service commitment at first seemed too good to be true to me but it is simply best in class. My page migration to Siteground will for sure help me to focus on what I am good at.

1,241

Hello Mike, we were able to locate your correspondence with the support team and and as we see you have discussed in detail the situation you have encountered. As our Technical Support Manager was able to explain, it seems that the results are connected to 1). the fact that you are forcing SSL connection what affects the speed; and 2). The 2 files you were using for testing purposes, are actually not one and the same file. Those are 2 different files located under different directories on your server. It is only normal to get different results as there are multiple additional rules applied to the second one. There is an extensive .htaccess file with additional rules, as mentioned SSL is forced for this directory, multiple rewrite conditions that should be checked also. Our techs are ready to assist you further with this question if you wish, just update the latest ticket. Please keep us posted on your progress and contact us in case you have any questions in the future. Regards!

1,242

Joey Flannery Please consider allocating more email storage space with each hosting account!

1,243

All my sites were offline, In less than 5min in a chat session my problem was resolved and explained to me on a Sunday afternoon.

1,244

Used them for several sites now for over 4 years. Very solid and responsive. I recommend them.

1,245

Very positive results via correspondence, although I'd prefer phone assistance. So far haven't run into any major issue's. The techs always willing to assist and are very knowledgeable, as compared with other sites

1,246

I researched different hosting services for about 6 months. I didn't have to actually build my website and find a serving provider for a while, so it gave me a lot of time to read reviews and do my research. I never write reviews, but I had to write one for Siteground. Their customer service has been exceptional!!!! I never thought customer service was a big factor in my purchase decision, until AFTER I hooked up with Siteground and started building my website. I had no idea the amount of problems I would run into as a first time WordPress user. Anytime I ran into an issue, I called Siteground and they took care of my problems ASAP. They ALWAYS answer the phone after about 2 seconds on hold, literally. Then they not only diagnose the problem, but they take care of it all for you on their end. They don't give you instructions or send you a stupid link to follow, they just do it all themselves. I also ran into 2 or 3 more technical problems with more complexity. These problems were a little too advanced for the customer support line, but the issue still always got solved within like 15 minutes. They fill out what's called a ticket form and send it to their advanced technical support team. They review the ticket within minutes, and write back to you with a response. Their responses so far have been that they solved the problem and already took care of everything for me. I had no idea customer support was so important with a hosting provider, but thank god I chose Siteground, because they have been able to handle every mistake I've made so far or any problem I've encountered! They have the best customer service out of any company (in an industry) I've ever dealt with, hands down.

1,247

Watch out for their auto-renew!!

Their customer care and service sucks and very poor at problem solving. uptime is ok but expensive for the hosting.

1,248

Ryan I just finished LiveChat with Stansilav G. I wanted to write to tell you how satisfied I was with the prompt service I received. It was a minor issue with my mailbox being full that I did not realize until I sat down to troubleshoot it with support. It was a silly mistake, but Stanislav helped me clear my mailbox, and increase my mailbox quota without making me feel dumb for my error. Siteground continues to deliver on every cent Ive paid so far.

1,249

Cheryl I have been with SiteGround now for a number of years and they really are the best. Customer service is quick and these guys go their way to resolve your problems! Thank you, thank you, thank you!

1,250

I needed assistance trying to build up an add-on site and was not clear on the URL format but Angel at support was able to help tremendously. I was about to leave the online chat he stopped me and taught me how to do this I was extremely please with the knowledge he had. I must admit all the support at Siteground is dynamite but Angel really showed how talented they truly are there.

1,251

Rodrigo I have been struggling with many hosting providers, but this company, guys, get with them, NOW, they are awesome, really are.

1,252

Thanks and prompt.

1,253

Many problems -- downed sites, downed email, terrible customer service, lousy policies. Shut down two sites for using too many resources - one was because of 9 IMAP accounts on an expensive business hosting plan. Stay away from SiteGround!!

1,254

I have had 3 tickets posted since I began my service in August and their response time is phenomenal. The problems have been my fault, but they have fixed them within minutes each time. Awesome!

1,255

I don't understand why my experience is so different from that of the people who wrote rave reviews of this host. I canceled my services because four tech support people in a row seemed to not understand a problem that to me seems simple to understand - my web page refused to reflect changes to CSS. In addition, questions left on support forums were not answered,nor were questions on Chat. Searches in their Knowledgebase seldom brought up anything useful. At first I was extremely enthused about the host because they seem to offer so many helpful information resources. But in the month I was with them, I was seldom able to find anything directly applicable to whatever I was trying to solve. The most irritating thing of all is that when I did finally decide to cancel using their online form, I was redirected to a tech support person who wanted me to review everything I had experienced before he would cancel. I refused, having already wasted a huge amount of time, and he continued to press me. He relented when I told him I was getting angry. By the way, I noticed that on the Chat windows, they show how many customers a particular Chat person has served. I never saw any number over 900. Figure that out. In an 8-hour day, how many people can you help? Surely one an hour at a minimum, but likely many more than that. So to be fair say two an hour, a low estimate. That's 80 a week, or less than twelve work weeks to serve 900 customers, with my figures scewed to give the highest possible benefit of the doubt to Siteground, so the job life expectancy of any Chat person is probably much less. To me, this suggests that Siteground can't keep people in that job. No wonder they can't solve problems. No one stays long enough to really learn the ropes. Siteground's claim that they hire experts? No comment, especially since the guy who moderated the two forums I visited didn't bother to answer questions half the time, and when he did, he did so inadequately.

1,256

Siteground now manage 21 sites for me. Their support is unbelievable - on the rare occasions when things snap, they fix them for me in literally minutes. I just had a 500 server error due to an htaccess file error - they removed the incorrect data and re-established my connection in under 2 minutes! That's why I have been with them since 2007, and will continue working with them. Truly amazing service. (Oh, and highly feature-rich too.)

1,257

Charles Samuel Miroslav M. is awesome. His engagement with me in the customer service chat and all his help makes me want to stick with you guys in the long-term. Great service, great attitude. Thanks for starting off my SiteGround experience on a high note.

1,258

Steffi Engert As always, the support team at SiteGround resolved my problem immediately. I am moving all my domains to SiteGround!

1,259

Siteground automatically keeps my Joomla site upgraded to the latest version. On this occasion Joomla had a problem but SG were already ahead of the game and fixed it themselves. Amazing service!

1,260

Well, I joined about a week ago and I must say that the service is great and kind as well as professional. The answer to support ticket so fast I was shocked. So far so good, Hope it will stay that way.

1,261

Aernout Schmidt For someone accustomed to European practices, Siteground's chat service is stunningly quick and effcective.

1,262

Anton provided me with step by step help on what at first was for me a hard to understand problem and solution.

He was patient and although it too nearly one hour he never gave the impression that I was ignorant or difficult.

1,263

Excellent:m top notch service every time, and fast. I could not be happier.

1,264

Answers are generally fast and ok. Quite satisfied to date.

1,265

Been smooth since we started.

What provoked me to write a review now was the awesome Customer Service I received just now through Live Chat.

I had Tanya as my service provider and she was absolutely magnificent. She addressed all of my concerns and did it in such a smooth and pleasant manner.

Keep rocking!

1,266

Been a customer for years and never had a And if I do, I get fast responses from the support team!

I actually don't need to be a nerd to configure the interface Siteground is offering!!!

1,267

Keith Just want to let you know Miroslav M. has done an awesome pre-sales job, and all the Magento partner sites, which for some reason noted you werent on the Magento list, but heard good feedback from the blogs, and guys on the front line who use answered all my questions well, highlighted key features and benefits for anything I didnt understand, and beat the socks off of all so called Magento partner competitors I spoke to Tenzing, be in touch next week to follow up my query with an order for Enterprise Cloud Hosting, and I now just hope the setup, and after-sales support will be just as responsive and informative.

1,268

Ken Kmet Prompt service, and very patient with my learning curve. Thanks for the extra effort, it is much appreciated.

1,269

As always, you get a problem, siteground fixes it. First class, worry free service

1,270

Renzo GREAT! i'm a newbie of the web and of WP and the help of Stanislav was great!!!!

1,271

When you want a dependable, reliable, trusted hosting company for your domain or websites, STOP RIGHT HERE! I have hosted my service with SiteGround for over 6 years. I am not looking around! This is where the words, 'Customer Service' originated!

1,272

Simply THE BEST Hosting service !!!

1,273

goooooooooooooooooooooooood

1,274

Siteground are a pleasure to work with in every aspect of hosting, advice and support.

I would always recommend using them to anyone and everyone. The services they offer are very competitive and I speaking to support via chat is a breeze. Having moved around with different hosting companies before I can tell you I have noticed a big difference with Siteground and I believe they are one of the better companies to choose from.

1,275

Excellent, friendly service all around. Very good package prices as well. Hard to better the service.

1,276

Egor Lazebnik I would like to let you know that I chatted with Plamen Markov today for about half an hour due to some issues with an SSL certificate. Plamen was professional and responsive, explaining everything quickly and responding to my questions within a reasonable amount of time. Thanks to him, I was reassured as to my hosting and hope that the next time I use your chat I can have someone as helpful as Plamen.

1,277

clh media When it comes to websites there are 4 main aspects to look for in uptime, features, service, and pricing. SiteGround is one of few that offer all without sacrificing one of the above aspects.

1,278

I just asked for some pre-sales question that were addressed properly by the representative Martin. Good new customer orientation.

1,279

The best customer support I have ever, ever, ever experienced. I dont care about how many features ( too many ) cPanel has but good customer service is the thing that makes me stay with my service provider.

SiteGround is not only good but the are the Top of the line customer service team.

Thank you

1,280

KW Townsend I always find the support staff to be helpful and they go the extra mile. I am forced to work with other hosting providers where English is also not their first language, but the staff at SiteGround use English very, very well. I never come away feeling like I was not understood because of that possible barrier. A barrier, I might add, that other companies can't seem to overcome.

1,281

Very helpful

1,282

site ground sucks, can't even log on. no customer service. The worst!!!!!!!!!!!!!!!

1,283

Don't blow your setup fee if your provider doesn't provide a fixed IP (they blacklist from ). Good uptime, quick but useless tech replies, funky mail server, sloppy billing, say-anything mixed bag at best.

1,284

I used Siteground for 7 years and found the service very reliable and good support. The reason I'm leaving it is I now use a service which supports portfolio web sites very simply and Siteground is overkill for what I need right now.

1,285

My client had 3 sites on Siteground. While initially they were very helpful, it only took one incident to show me how confused they could be. My client was running a very old instance of Joomla. Siteground made a copy of the site and upgraded it to the most recent version. It was done very quickly and efficiently. We were happy! Then somehow a hacker found a way to exploit an instance on the server of PHPMail that was stuffed into one of his other sites using Wordpress. The hacker was sending spam by the boatload. Siteground, understandably, shut our sites down to stop the hacker. Now here's where it all went wrong. They told me I needed to upgrade my Joomla to solve the problem. We sent them the log files to show them the problem was in the Wordpress site. They ignored that and DEMANDED that I upgrade theJoomla site. Wait! The Joomla site was ALREADY Siteground! I wrote and explained this several times. I also told them that I couldn't upgrade anything, even if it would help because they shut down all access to the servers. Their reply? Run Norton anti-virus on my local machine and send them a screen grab showing my computer to be virus free. WTF? I spent 6 hours on the the phone and sending emails. I sent proof that we had deleted any possible files that could be responsible for the spamming. The refused to reinstate our site or give us access to them until we upgraded them - which, as I said THEY had already done for us, AND this was impossible to do without access to the sites. HUGE communication problems there. Mostly Bulgarian support staff. Phone staff cannot and will not resolve issues over the phone. Everything is done through the ticket system. So don't call them, there is really nothing they are authorized to do. So frustrating. They have al lot of things going for them, but customer service is where they call apart.

1,286

Dr. Dawn Liu I had a great experience chatting with Teddy. She not only answered all my detailed and lengthy questions, but also offered clear and sound solutions. She was very timely and on spot. She was a great first impression I had of your company, and it was definitely a 5 star one. Thank you for cultivating the company culture you have and recruiting great team members to fulfill that.

1,287

Iosif Skorohodov Awesome!!!! You guys rock.

1,288

been helped by svetoslav. Great guy. very strange problem i had. turned out it had nothing to do with site ground but he helped and sorted it out anyway. thanks

1,289

kelvin I am extremely impressed with the support team. They are friendly and fast in tackling my problems and goes the extra mile to help me. Price may not be that great but I'm absolutely happy with all the support given.

1,290

amazing in every way!

1,291

Technical support is great. But I would have to give Price and Value for money at least a 6.

I'm now up to three sites with them the value is so great

1,292

Prepare to loose your setup that's in their contract. Their telephone sales reps will tell you anything to get you signed even if the services don't exist.

1,293

I am using services of Siteground from last one year and really found very very helping and professional services by them. Never say no for any kind of assistance and moreover within very short time like 15 minute only, they are responding and resolving the issues. My domain is hosted with them and additionally I have recommended many of my clients to use the same and they all are very much happy with the same experience. Really I recommend to buy services from Siteground, as they do not consider us as their client, but they consider us as their partner. Thanks Siteground and I wish to continue with you only and also want my clients and partner to go with you. Thanks and Regards,

TechnoAdviser

1,294

I came to Siteground in search of a new home for my Joomla site, after having been attacked by hackers for the third time at my old web host. After reviewing their site, I liked what I read in regards to JOOMLA SECURITY and anti-hacking measures; and so I decided to move-in. The Sign-up and registration procedure was quick and easy, while their support personnel even waited on chat as I completed the process. My first support ticket (which BTW, was to setup a free SSL certificate on my domain) was handled very quickly, and the communication was thorough, with three different support techs keeping me informed each step of the way. Moreover, I find Siteground's back-end systems, customer area and cpanel are intuitive and easy enough for even a novice webmaster to hit the ground running. Sofar, they have handled all problems with flying and I believe it was a good decision to choose Siteground. After six months of research, it's my opinion that if you are looking for a JOOMLA WEB HOST (like I was), Siteground offers the best value for your hosting dollar BAR-NONE. And the main reason is JOOMLA SECURITY; as maintaining a JOOMLA web site on a less expensive host, can leave you open to vulnerabilities which malicious hackers eventually will exploit, and render your site (with all your work up until that point) useless. I speak from experience. The only knock is that in order to get their best price (value), you need to pay for a year's worth of hosting up-front; and that kind of hurt me for two reasons. 1) Tough times, money's tight, and I'd sure rather pay for a month than a whole that's just simple arithmetic, lol; 2) I once paid a year's worth of dial-up access to an ISP in Miami (back in the early 90's), and after three months the outfit folded and burned me for my $, and so ever since then, I don't like to pay a year up-front for anything. However, in the end, upon weighing the pros and cons, I'm serious about my website and business, I was at my last web host for seven years, and in my view I'll probably be with Siteground for at least that many years, maybe more, maybe forever. And since as a JOOMLA developer, I have been downloading free JOOMLA templates and extensions from Siteground for I'm confident they won't be folding in three months. LOL. Basically, I found a SECURE HOME for my JOOMLA web site, I'm happy and I plan to be there forever; and so if their business model is pay-by-the-year for the best value, I respect their well deserved need to earn as I do my and figure it was good money, well spent and worth every thank you God. In closing, I build JOOMLA web sites for a living and from now on, I will be steering all future clients to 'Go Geek' with Siteground, I would highly recommend Siteground to my friends and family, as well as to anyone reading this who is searching for a hack-proof and SECURE JOOMLA WEB HOST. Finally, I am a real person, living in Los Angeles, California. I own and operate a horse racing tips website. I am not affiliated with Siteground in any way whatsoever (other than being a satisfied and happy customer). If you would like confirmation of this review, please feel free to contact me. Regards, Omar Yul Montes de Oca

[emailÂ protected]

1,295

Juice I was researching two or three different web hosting sites and was checking out the online chat options. I was interacting and asking questions to the representatives of the different sites and your rep that I talked to Tanya (I hope I am spelling it right) was just so wonderful to work with. She answered all of my questions fast. She genuinely helped me throughout the whole process. She is indeed an asset to you company. Although the other webhosting services offered unlimited storage it was your customer service that made me commit to purchase from your company. Keep up the good work and im happy to be doing business with you.

1,296

Gil Rachlin Excellent response to point answers and you,Gil.

1,297

If you are new to hosting your own website, Siteground is the company for you because they make everything very easy and they are helpful when you need them. They aren't the fastest provider although they are one of the easiest to use.

1,298

Im a newbie with a world-class passion, top-scale ambition and limited-English (I came from Non-English country), I dont know how to unlock my idea and penetrate my frustrations without great support from your Chat Facility. I tried to chat using a different ID and user name, but there is no different/step child (the spirit and service excellence are same) Thank you for your great support.

1,299

Maria very bad my website without remind me first for any action

1,300

So far the support of SiteGround has been amazing. My site is faster than it was on my old host. I would highly recommend this host to anyone!

1,301

What they promised - they fulfilled. Excellent, reliable and 'readable' help-ticket system.

I highly recommend Siteground services.

1,302

ok so well we were with 1 and 1 they ripped us off and heard about siteground and well i can just say they know how hosting works and they do it VERY well thank you so much for your help Tech Team and Dianna

1,303

Site Ground gives absolutely superb customer service and has, for me, done everything I have needed immediately on the The technical help is superb they have solved caching issues in the most excellent way. Price hasn't really been an issue but there is no doubt that their plans are the best I have seen.

1,304

I was very happy with Siteground at the beginning, but as time passed I realized how much were they taking for me. They send you mails advertising free upgrades, they give you a promotion for 6 months, and then you are charged for the rest of your life. When I wanted to stop being billed for their 'promotion', I had to pay an extra money for 'technical services'.

Today I asked for help, and there quick to respond that they can take care of the problem, If I pay 50$ for a dedicated support.

Conclusion, I am leaving Siteground. I had lots of problem and their homepage is misleading. They offer services for free, and then de ask you for extra payments. The speed is awful, the number of access is too limited, and the space is small.

I DO NOT RECOMMEND this hosting service any more. Look for something worthing of this price.

1,305

Coco Clusters Anton was amazing! I kept asking questions and he continually was patient and helped me with everything! Whatever he is getting paid should be tripled! He was amazing! Was on the fence about Siteground, but Anton V has convinced me! I am going to register my website with Siteground later today :-)

1,306

A J Thanks for the great and very very very fast help .. :)

1,307

I was assisted by a young lady named Elvisa. I clicked a 5 star for her performance but the program only recorded a 4 star. I work as a call center agent ad know how important these ratings are. Please correct what appears to be an error of commission in the software somewhere. Don't shortchange the front line troops

1,308

Im blown away every time I use Sitegrounds services from hosting to incredible tech support. The support team is nothing less than amazing. Ive never experienced a problem that they didnt fix rapidly and with excellent efficiency. I always tell my clients to host with Siteground. They are the best in the business.

1,309

chelsea Awesome support, this is my second time working with them, as I am a but they fixed my site, well they fixed my ftp error when i these guys and their support is the best ever

1,310

Excellent customer service and technical support, I feel that I am in safe hands! Nikeya was an exceptional representative of siteground

1,311

Can't speak to tech support on the phone. We got a virus from their server, they charged us $199 to fix it, didn't fix it, and you can't speak to anyone on the phone. The sales people said to email them. Took days to correct. Proceed with caution.

1,312

Price and all as promised. It would be nicer if it were easier to reach customer service, but I suppose that might impact the price.

1,313

I had a website hosted with another company, I contacted SiteGround presales who made it simple for me with transfering and what not.

Extremely competitive pricing as it was on sale. The staff member I spoke to (Ivan) was fantastic and facilitated everything for me, helped me along with my account set up and transfer form fill out. Extremely pleased, love the UA of SiteGround compared to others and loving the low prices I'm paying for excellent service.

1,314

I recommend Siteground to all my friends and customers. Great support, great uptime and security. There are new features very often, and convenient task handling. Live chat accessibility is the best!

1,315

Michael Tate I'd like to take a few minutes to express my delight at the customer support I have received from Dimitar. His attitude, helpfulness and all round approach could simply not be bettered. He is an excellent support guru and an absolute credit to Siteground. It is customer support of this level which is the main reason I am and will continue to be a Siteground customer.

1,316

Angela Floyed The service is very very fast and very friendly :)

1,317

Over the years I had several hosting companies but sofar and by far SiteGround is the best. Not only is the update of my account every year 100, also if I have database related or website related problems, I can rely on SiteGround. Yesterday I did some cleanup and removed an old website but there was dependency with my own main website which got corrupted. SiteGround fixed it for me while I was sleeping.

1,318

The Technical support wizards really know their stuff. These are not people pretending they know more than they do to fob us off. If they say they will do something they do it. All hosting and technical support should follow Siteground staffs lead. In my experience a company succeeds through the quality of its people. These men and women are a credit to themselves and Siteground.

First class everyone of them. Doing a great piece of work each one of them Respect to them

Lorraine Moorhead

1,319

Abdul Rahman Ahmad Hashmi I am a gogeek package user at Before this i used hosting services of two companies. Now if i compare the performance of my website with the website that are hosted on the previous companies where i was having hosting account, i found that the speed of my website at is 94 higher then the others on previous hosting company. They have a very high functioning super cache plugin and contribution of cloudflare that is helping my website to grow faster with high speed.

1,320

After working in IT for over 30 years and being more than a little jaded, I just switched to SiteGround and the tech support and speed of turnaround is a breath of fresh air. You guys rock - and a shout to Miroslav Andreev - asset to the company.

1,321

I think site ground are fantastic everytime I have had an issue with my site usually when I have done something wrong they have fixed it in minutes. Awesome

1,322

Great hosting site and the best team I've never seen

1,323

I signed up with them March 19 because of the fantastic reviews on this site. contrary to the rave reviews here, I have had abysmal support from them. It doesn't do any good to connect with a support person in ten minutes if the answers you get are not only wrong, but idiotic. I spent a day and a half and went through three support people and still can't solve a problem with CSS changes that don't propagate to my Web pages. This is in a theme that Siteground created!

1,324

Siteground give very fast and helpful support, and their prices are really good. Siteground are my first choice for shared hosting!

1,325

Mary Beth Hasselquist I just finished an online help session with Kamen. Wow!I am a neophyte at web hosting, file transfer, etc. Kamen helped me through all the steps I needed to take and was unfailingly helpful and good care of your employees! They provide you with a wonderful face for your company. I am really impressed and will talk up your company with my peers.

1,326

Razafimandimby MANASE I appreciate quick problem resolving by the team.

1,327

I have been using Siteground's hosting for my and client's websites and very impressed with their customer service and hosting. They are the best in customer service. I highly recommend these guys for web hosting services.

1,328

Weve been in online retail now for over 13 years. We have our own customised web site as well as other out of the box sites CS-CART for example. I was looking to host a CS-CART store and didnt plan on doing a whole lot with it. Our main provider was charing us $ a month to cost it and it wasnt worth the money. When I found siteground I was wasnt very hopeful as they were very cheap, but their service has been amazing. I often find with any provider that the pre-sales service is great and then they leave you high and dry once the contact is in place. This has not been the case with siteground at all. Their live chat help is the best. Ive also lodge jobs (install CS-CART for free, for example) that has been done within hours yep not days but hours. I cant recommend them highly enough and we will be moving everything over to them. Cheers Christine

1,329

DJ Nicke I am thoroughly impressed with SiteGround and their team.

1,330

Momchil B, was friendly, had a nice sense of humor and tried hard for 51 minutes.

TypÃcal Siteground man. ;-)

1,331

I've had hosting service with Ipower, Godaddy, ixweb, and a few others I can't even remember and Sitground is by far the easiest to manuever and very fast. The options they have can suit anyone or anysize site.

1,332

I absolutley LOVE SiteGround! Always very FAST and the BEST with support when needed and they offer the BEST hosting plan out there! 2 Thumbs up guys!

1,333

I am very pleased with the quality of Siteground. However, as a Dutch person it is sometimes difficult for me to understand the questions right. Also because, even though I have a website, I am not very familiair with all the technical details. During the chat it would be nice if somebody would explain where I should find some details. In the end all went fine. Kind regards, Rosalie

1,334

Everything is good but price. I think it's so expensive to spend 15$ per month to get a host plan which is only suitable for 25k visitor per month.

Anyway, everything else of Siteground is good: Speed, Fucntion, Especially their supporter.

1,335

Nils Muchardt Tanya V. is absolutely smashing girl to talk to. Very informative and helpful. Nothing to trivial for her to answer and no question too complex. Great sense of humour as well. Exactly what you need :)

1,336

Richard Boufford I've had experience with 3 different hosting services. I'm juggling 6 different web sites and nobody I've found compares to service and featured offerings Siteground has. They make my job both a wonderful learning experience and a pleasure. Thank you!

1,337

Switched in search of good Concrete5 hosting and now manage several sites there. Great live chat access. Quick resolution of tech issues.

1,338

Ive been building and hosting websites since around 1994 and am very happy to have found Siteground. Live chat service is exceptional.

1,339

Karla I have used several hosts but since we are hard core Joomla users there is none better than Siteground. Support in real time no matter what time of day.

1,340

A few months after hosting my site, I was notified that my website was in danger of being hacked. Turns out the problem was from my web developer. Site Ground corrected the problem and reset everything to limit others access. Very quick to react.

1,341

Excellent service and value for money - highly recommended.

1,342

Site Ground is the best one.

1,343

SiteGround is the best for support, if you found the webhost company who listerns at any condition, sometimes we web developers gets frustrated from some lines of codes which we are actually not well off on server side, but siteGround recommends, assists and develop the knowledge to developers. I appreciate their very much siteGround, I RECOMMEND THEM FOR THE BEST UPTIME ALL TIME WEBSITES

1,344

I have found that the technical support has been amazing with Siteground. The instant access to Technical support through the chat pane has been exceptionally good. There has been patience when I haven't understood exactly what needs to be done. There has been expertise when settings have not worked as expected but what I appreciate more than anything is that I am not kept waiting for hours. Any problem or query I have had has been dealt with quickly and efficiently even though I am in the UK and Siteground is based in the States. They offer a dependable 5star service and particularly Customer service. I am very pleased and satisfied.

1,345

Don Guys, Well done on having THE best customer service team ever!Seriously, I have been with you guys for just over 1 year now and always get the best and friendly customer if I start a chat to get a little helping hand with some tech WordPress / Magento things, The team is always willing to today I had an issue with my Magento site and after Googling like crazy, I just started a support chat - Nikolay P helped me within a couple minutes. Very friendly and fast.

1,346

Doh Daiga I have been a Reseller with SG for more than 5 years now and this is probably the fasted service I have received yet. PLEASE KEEP THIS UP! It makes a big difference and I can serve my clients better that way. HAPPY THANKSGIVING FOLKS

1,347

Now I am in no way a professional webdesigner but joomla being hosted on SiteGround well you can't ask for a better fit. If I can't do something because it is technically beyond me they do it so fast. It's crazy. The cost is insanely low for what you get. Yeah you can go to godaddy for 10 a month and get 5 pages or siteground for a few cents more a day you get unlimited options on what you want your site to say and do. Friendly service. Hell I already use them on another site now and plan to use them when I start a third site. I am a SiteGrounder for life. I promise if you give them a try then you will be saying you are a SiteGrounder for life too

1,348

I am a web developer and have experienced many web hosting companies, HANDS down Siteground is the best! Support is very fast and reliable with expert advice and knowledge. The value is amazing as well. That is why I have stuck around for five years now!! And host all my clients sites at siteground.

1,349

Avril Every time I need support, they offer it quickly and resolve my challenges without a fuss. It is refreshing to be a long term customer and still be surprised and delighted by how good a host can be. My web site is always up. The staff are always helpful. Siteground is the net's hosting company, without a doubt. 5 Stars :)

1,350

Prompt support to your queries.

1,351

I find it very slow when downloading files like 50kbytes/sec.

1,352

Everything is excellent!!!

1,353

If you have have ever launched a website, you know the nervous, semi-panic that hits ya in those moments when you 'flip the switch' on - and worse, that pang of 'oh and^$@!' i forgot something, or missed something when you look at the site for the first time. Perhaps it was setting an MX Entry, or redirecting a particular page from an old site. Well, in my experiences with SiteGround these past 2 years they have managed to calm that panic for me within MINUTES of posting a support ticket. That has been a HUGE stress-relief and reassurance that I am trusting the right folks to take care of my business.

That is above and beyond their Great uptime, features for WordPress that i have come to love and depend on and terrific add-ins like SuperCacher -- I only have love for SiteGround! :)

1,354

With three businesses, I'm so busy I almost never take the time to write a review. SiteGround, however, is an exception. I recently moved 2 websites to SiteGround. One had been hosted by one of the largest hosts in the The other was hosted in the cloud by one of the largest cloud hosts. I moved the first because the support had become atrocious. If I have a question, I need it answered yesterday, not tomorrow. For the cloud-hosted service, I found the support to be non-existent. I had to pay through the nose either to hire programmers or to subscribe to the host's support. So I determined I needed a new, managed host for both my sits. One of my websites is based on Joomla and I'm moving the other to the Joomla platform. I saw that many of my Joomla programmers used SiteGround, so I did a little research. I selected SiteGround for several reasons: 1) They have automatic Joomla upgrades. (My last host was running several versions behind, supposedly because they wanted to make sure any bugs were worked out first.) 2) SiteGround has a staging area where you can test new components and upgrades before you push them live with a single click of a button. And 3) they have some great (and unique) site acceleration tools to speed up a pokey Joomla installation. However, what I most appreciate is the support. I'm super busy and impatient. I don't like waiting a day for a reply that doesn't answer all my questions. At my last host, I got the impression that they were so rushed to close a ticket that they didn't read everything in the ticket. Not true for SiteGround. I love these guys. They are fast, professional, knowledgeable, don't make you feel like a moron if you ask a question that's in their extensive support knowledge base, and their English is excellent. And they will actually answer the phone. Shocking, I know. Anyway, I'm sold and would recommend them without reservation.

1,355

Ayoola Abiodun (Dove Website Resources) I can't stop talking about the things I have seen, and experienced about SG. The whole world is yet to know. It must be told to them. SiteGround is really awesome and uncontroversially the world's Ayoola Abiodun, Nigeria, / Website ConsultantDove Website Resources.

1,356

Earnest Dean Great support. Problem was correctly within minutes. Thanks for your FAST service!!

1,357

Friendly, fast, complete.

1,358

I woke up this morning in the middle of our Film Festival and found that the website was down (wordpress database error). I submitted a ticket and within minutes they had repaired my database and had the site working again! I consistently get extremely speedy service and support from SiteGround.

1,359

Michele Christensen They've thought of so many make installing google email a one-click process vs. 10 minutes of MX entries, for

1,360

The Tech I worked with was friendly, speedy and provided a safe way for me to purchase web hosting. Thank you site ground and site ground Tech!

1,361

Excellent for

1,362

The best by far

1,363

Being a webmaster, I've worked with several webhosting companies, but Siteground is the best host I've come in contact with, and used. I highly recommend Siteground to all.

1,364

Siteground ROCKS It's definitely the best hosting I ever work with. The hosting is perfect, very good quality but the most crazy thing is their customer service. I'm french, I don't exactly where they are located but I always have someone in the live chat, even at midnight ! The customer service is the best of the best. And if you ask something really specific, they open a ticket for you to their technical services. I think the lowest answer I had from them it's about minutes. Siteground is awesome A (very) happy customer.

1,365

Mike I am going to tell you a story, a story about long time ago I was lost, alone and afraid in the wilderness of the Internet when I found myself upon the Lighthouse in the darkness, a Lighthouse called is a beacon in a whirlwind of Internet Hosting had the privilege today of meeting Ivaylo Baev, who in his Greatness, got me on track with a major project I have been working SiteGround and without Ivaylo Baev, I would still be lost with inferior hosting companies. In closing, Ivaylo Baev deserves a you SiteGround!

1,366

Fab Di Franco Stanislav was extremely helpful and resolved my vBulletin installation issue extremely quickly. Thank you for the excellent support!

1,367

I find it sad but happening more and more that US hosting companies are making money out of developers free products. Siteground was referred to me as a good company to Host with, which for the most part they were, untill they wanted to charge me USD to use a very simple lite template. This was not developed by them, but by , and it is free. I tried to point this out to them but they had no interest in customer retension, send in the next sucker. I also have to point out that the service chat (Rositsa) agent managed to work in customer service , tech , and billing, all at the same time. So either they have very few support staff, or its just a cheap call centre option to act as wall. In short, a good basic Hosting Company that has less substance than it would like its clients to know about, that is happy to charge clients to use free product that it has no commercial rights to.

1,368

i have used inmotion and hostgator but sitegrounds are most slow Im considering to change

1,369

Gary Baughman Excellent chat support

1,370

I have been with SiteGround now for over a year. In that time I have experienced exemplary service and very fast response times. Every problem (of my own making!) was solved very quickly and satisfactorily. Couldn't ask for more. Highly recommended.

1,371

what a fast service :)

1,372

THESE PEOPLE ARE JUST GREAT!!!

I ALWAYS WANT TO WORK WITH SITEGROUND, THEY ARE THE GREATEST!!

THEY NEVER STOP AMAZING ME WITH THEIR SUPPORT WAYS (QUICK REPLY, KNOWLEDGE BASE, APPLETS THAT MAKE THE CHECK ON YOUR BEHALF)

1,373

I do a lot of research before choosing a cloud hosting company for my business. I wouldnt mention names but the truth is most of the popular hosting giants have failed in one criteria or the other. Siteground on the other hand not only meets up with expectations, they also meet up with all the expected criteria ou would desire from an hsting company. My websites have never been offline, their uptime is super amazing, the support is great as i get answers in fe seconds after initiating a chat. I am please with Siteground services and much as I have recommended to several companies, I still recommend them any day anytime to more and more companies. I have been with them for a very long time now and I don't see myself changing to another company ever since I moved all my websites to them. Siteground rocks! you will definately enjoy them!

1,374

Fast, professional, and they get right back to you. I signed up after reading a great review of Siteground, and so far they've not disappointed. Highly recommended.

1,375

Syed Balkhi SiteGround is a great hosting solution for all your WordPress projects - both new and established ones. The service they provide is stable, secure and super fast thanks to the special tools they've developed in-house for WordPress users. That's why I can easily recommend them as a great WordPress hosting provider!

1,376

Keith Allen I think they are all rapid responses and each reply has information that is helpful but I could still use a bit more technical help with interactive instructions from time to time. Overall great friendly responses. I keep coming back time and time again and they seem to keep a smile on every time.

1,377

I just finished a chat with your support agent, Teodora. She told me that, well, you have absolutely no security in place to safeguard access to my sensitive customer data on your end as long as I'm on a shared account. Yes, i have the chat log where she repeatedly stated that you may, at will, access any of my hosted files, database information or session data. I confirmed it over and over her that this is standard of service you provide. She assured me repeatedly that your company can access all of my private information at your hearts content without my knowledge or consent. Thank you greatly, but your service is not for me.

1,378

Unfortunately my experience with site ground is poor and I will not recommend them. From my experience, the ONLY thing they are good at is responding to your emails and support but when it comes to the actual hosting and value for money they fail woefully. I have moved one of my sites away from them after noticing how terribly slow it was. I was on the go geek and had their plugin SG cache installed and followed their tutorials on setting up and all, terrible move and I was glad I moved away! I should have learnt my lesson but decided to try them out again but this time a fairly smaller site with little to no traffic and went with the go big plan. I have installed and configured all the cache and security system logins and done what I would do for a standard blog. As of writing this post, less than a month into the plan, I have been told the website is out of resources and executions. The sales tagline on the website goes like This plan is designed to accommodate either a single more heavily-trafficked website or multiple average-size websites. This is a popular plan among customers who prefer to host all their sites in one account. Let me stress again this is a new site with hardly any traffic! I would definitely stay away from this one. And if any SG support is reading this, I am real client and can back up my claims that you are not worth you claim to be well in my case.

1,379

dearing wang Top notch service!

1,380

Ivan was incredibly helpful. Knows his stuff and very responsive. Added insight to help guide the research. After reviewing and talking with all the 'top' hosts - many of which are owned by EIG - I am signing up with SiteGround tomorrow! They are not!

1,381

The best support for ever

1,382

The Help Desk is efficient and respond really quick. Bravo !

1,383

I have worked with two other hosts and can say without reservation that SiteGround has the best Customer Service to be found. It is responsive, understandable, and yields results. I would recommend SiteGround without reservation. Other services are superb also, uptime, new services etc.

1,384

It's a tad annoying to type in my question, and then have the live chat rep ignore it completely, ask me how they can help and wait around for me to repeat myself. Annnyways, it looks like the way they've setup their hosting blocks/breaks using bitbucket. I have a small client and they don't have a budget for paying for git on top of everything else, so I wanted to use bitbucket for their free private repositories. They support github, and bitbucket works exactly the same way, so I followed the same instructions and did as much troubleshooting as I could, but it just doesn't work. They don't even let you use the ping command. The whole 'SSH access' feature is a joke, not meant to be used by any serious developer. I'll be recommending my client move to a more robust host.

1,385

Javier Rivera Torres I recently have an inquiry chat with one of your representatives (Ivan P) about how your company works (before I commit to a contract). And I was amazed of your great customer service (I have no experience with anything related to websites and I had a lot of questions. So I want to let you know that Ivan P.'s knowledge of your services and my overall technical questions put my mind at ease and was the factor for me deciding to hire your : before SiteGround, I easily contacted around 7 other companies. Only one of them was as helpful as Ivan. Still based on what Ivan told me about your services I am opting for you guys!

1,386

Floyd Mitchell / For Ted Just amazing. You are simply the best hosts any web developer could ask for. Just outstanding.

1,387

I've had some issues with my email and many other things with SiteGround, but what I must say is that their service is impeccable. I've now been with SiteGround, Host Gator and Blue Host and SiteGround is BY FAR the FASTEST for my site and the service is the best. I was even on a top dedicated server hosting plan with BlueHost and my site is still faster on SiteGround. Plus the service is available in 1 / 100th the time. Incredible.

1,388

A-1 Customer support hands-down. Answer all the questions I put to them. provided screen shots when necessary and have live chat. I highly recommend SiteGround to anyone wishing to own a web site.

1,389

Mahmod Abd Elmoneim I am really happy with the service I get and I appreciate all the help I got from the great team in Site I can not thank you all for your help and caring about my domains with you and keeping them in safe hands.

1,390

The best web hosting company ever. Excellent support from friendly reps.

1,391

I am forced to rate SiteGround the highest possible score because of my past experiences! I think they should keep it up.

1,392

Excellent, efficient and speedy technical support!

1,393

I had fantastic service from Ivan at SiteGround. He answered my questions, helped me get registered. Explained the ins and outs of each service, and got my wordpress site uploaded as well. I was between SiteGround and Dreamhost but when contacting both simultaneously and getting in contact with Ivan at SiteGround within 15 seconds, it was a no brainer. Great service.

1,394

I've been a SiteGround customer for 3 years now. Tech support is fabulous and up time is excellent. There are quirks, however. SiteGround is a Russian company and their billing and sales departments behave in ways that a reputable US company would not. As an example, they offered a discount on upgraded server features recently. But they did not disclose that the discount only applied to the remaining months in the annual billing cycle, rather than resetting the annual billing cycle to give a full 12 month discount. So 2 months later, I was hit with the full price for the upgraded service. When I asked for a downgrade and refund, they refused to give a refund and insisted on crediting my account by resetting my annual billing cycle. Anyone else see the irony there?

1,395

Dale P. I just wanted to report on your support team member 'Adriana Z'. She resolved my issue promptly and in a pleasant manner. 5 STARS I own servers (self managed and dedicated management) in various countries, and have to say that SiteGround has exceptional customer support which is paramount with any hosting 'll be increasing my SiteGround Usage and Uptake (I'll bring more business across) due to your brilliant you and keep up the great work. ;)

1,396

Jack Gibney SiteGround support is wonderful. They have responded within a few minutes over and over. They understand the problem and resolve it every time. They are very helpful and are willing to do that little extra. They have also anticipated problems and are ready with solutions. They deliver much more than they manage 4 websites, 2 of which are busy and are critical. This past week they have rescued me several times while my web site traffic has been going through the roof and I really needed my sites to stay up. I recommend SiteGround very very Gibney

1,397

On the night the premiere of our movie, Siteground shut down our website and locked us out of our email. Their explanation was that there was one suspicious spam email sent from our account. After investigation, the email didn't come from us but was some sort of intruding activity. It was probably related to the fact that we produce controversial content that is not to everyone's liking. Siteground was extremely unhelpful, wouldn't restore our website and access in a timely manner and we had to move somewhere else immediately. The damage we suffered on the night of our premiere was massive. I couldn't never recommend their service.

1,398

hi ! im amin from morocco i just recommend to add some languages like french and Arabic the support is great,dont keep it just in usa

1,399

Jessica I haven't been with the company long enough to rate reliability (so take the 'average' rating as a default), but I wanted to do a review now just to give kudos to the support staff. It is THE fastest support I've ever encountered. I've never called, but the responses to tickets I open are impressively fast.

1,400

I love being able to pick up the phone or chat anytime 247.

Really helps me get things done on my schedule no matter what.

1,401

Excellent service and patient with a relative newbie such as myself.

Premium support is outstanding as you can get something sorted and get on with things rather than long delays.

1,402

Siteground was able to provide all that we needed for our site and the service they provide is outstanding.

Excellent job guys, keep up the good work!!

1,403

Siteground technical help is very efficient and their staff are always helpful and courteous. The hosting package is always bang up to date with latest php etc and updating / installing Joomla is simple and automated. Good service at a reasonable price.

1,404

This site is fantastic, I really love the support and technical know how. Every problem I have had Siteground have the solution. I would recommend siteground to everyone.

1,405

Julian Tapales Having just had an issue with name servers on the hosting, I initiated a chat via the live chat feature provided. The representative who answered my question, Momchil Bakov, did an excellent job of solving my problem. Despite internet connectivity issues on my end and continuing to reconnect, he was able to keep track of the issue and provide immediate, honest, clearly structured, polite and grammatically sound answers to all my hastily formed questions. I would most definitely recommend others to this service simply due to outstanding customer support. Congratulations of the UI designers and developers who implemented the chat client.

1,406

Daniel Marcelo Pituelli Muy rÃ¡pida respuesta, y casi siempre con una soluciÃ³n efectiva. En resumen, muy buen soporte.

1,407

The customer service (sales group) was very helpful and very much appreciated. Thanks Adrian!

1,408

Since moving to Siteground due to very poor service from Webintellects, where my sites were being maliciously hacked up to 3 times a week from inside their insecure servers and despite being repeatedly miss-informed by them that all of the problems were my end and couldnt possibly be Webintellects servers, despite their refusal to update their php, which was 3 years out of date and known to be I bit the bullet and moved everything over to Siteground. Since then my sites have remained stable, there have been no hackers attacking them and instead of ripping my hair out for years, I have a renewed faith in rebuilding and improving my sites. Sitegrounds help has always been very professional, the tech support is second to none. If you are not with this company and are experiencing problems, do as I did and move your sites here. Thanks you. Andrew

1,409

Jeff Wilson Since moving to Siteground a couple of years ago, my hosting administration as become a breeze, previously the only way I could get support was via email on my old host, but with Siteground it is there 24/7 and there is no problem the guys do not get to the bottom of quickly for me. As a major host of mainly Joomla Sites, it is a pleasure to talk to a host that supports and understands Joomla!

1,410

Got some important answers to my Will most likely become a member

1,411

Site Ground is one of the most amazing web hosting companies I've ever seen. Their staff are extremely altruistic and friendly. They help you in almost anything. You get hosting and a domain at an amazing price too. I highly recommend Site Ground!

1,412

I have never had a problem with their services or customer service. All my tickets have been dealt with promptly and effectively and they have sometimes gone out of their way to meet my request.

1,413

Siteground does rock! My reason is the fact that their Live Chat is there within seconds if I need them. The support is 100 pure. Anton is usually the one I ask to be directed to. He's helped me with every possible thing I've needed. I've upgraded several times with them so far without issues to increase my RAM and CPUs. I have no complaints. I receive emails regularly letting me know my site is Hacker Safe. There really isn't anything else I can ask for. Smooth

1,414

Site ground has provided me with the best support i have had from a Hosting company.

My problems are usually caused by dumb things I have done as an elderly 'end user.' Support staff are patient and persist until I have understood the steps required to solve the problem.

1,415

Printo I was just talking to one of your support staff mambers - Bozhidar. I had some issues with my SSL certificate and he helped me to fix it in no time! Very professional and polite! I really appreciate it! Thank you Siteground for having such amazing guys in your team!

1,416

eric I had just signed up with SiteGround, and was in the very beginning step of building my site. I installed Joomla and needed a certain mod enabled on my server. My technical knowledge wasn't the greatest, so I submitted a ticket requesting help with this item. The error was resolved and my ticket was responded to within less than 5 minutes! I have used other hosts, but this, thus far, has been most impressive! AND it was 2:15 !10 stars 5!

1,417

Hello SiteGround Team, First let me thank SiteGround and its tech Support team. No words can express the promptness in fixing and helping business users with solution with such precision and quickness be it day or night. I am proud of getting to be engaged with SiteGround for the right hosting service in Singapore and think it would have been difficult if we had chosen other service provider. I take this opportunity to let others, who is interested in the Hosting Service for Business or personal website, ecommerce go with SiteGround for their awesome cutting edge Hosting and tech support service. Raju, Director, Husken Software Solutions Pte Ltd

1,418

The speed and quality of the technical support supplied by SiteGround is truly impressive!

1,419

Larry Bridle Siteground support people are the best I've experienced in my 5 years of web development. They are always quick and on the money. Today, I asked 4 related questions on implementing SSL certs, and in 15 minutes got a thorough and easy to understand answer to each and every question.

1,420

You can't go wrong with Siteground. Plain and simple.

100 uptime, FANTASTICLY FAST customer support.

Friendly, professional, fast, efficient folks working overtime and over-staffed posts to guarantee the BEST SERVICE you'll EVER find. I guarantee it!

1,421

From all hosting companies I've been with, All i can say about SiteGround is SUPER AWESOME! Tech Support is world class and Super FAST!!! Thanks for saving my Definitely will be upgrading my account to semi pro!

1,422

My site has gone down 5 TIMES in the last 3 months. They won't give me a refund even though each time it was their fault. Their support ticket system is inconvenient and doesn't work in all environments. DON'T GO WITH THEM! THEY ARE A BUNCH OF CROOKS!

1,423

This is my first ever review for a hosting provider. I moved to Siteground for their exceptional support and the guys you chat or talk to know exactly how to sort things. I can say with closed eyes you can move to this provider.

1,424

I've been using Siteground for over 5 years now for a variety of sites - gallery, sales, Wordpress, etc. Can't fault them on any of the following - up time; response times (to customer enquiries); level of technical knowledge of their support staff; pricing; application availability. All this along with CPanel for a comprehensive and intuitive Admin interface. They send out emails before any upgrades / server changes - that's 100 pro-active customer service. Overall, a winning combination of technical competence and reliable technology with reasonable pricing. I'd recommend Siteground 100 to anyone, whether novice or expert, looking for a hosting service.

1,425

NIKHIL SHARMA We have tried almost half a dozen hosting companies,but the kind of service you offer is the league,we are so impressed by your customer friendly service that we had to write this heartfelt THANK YOU to you people are amazing and we wish all the best and a huge success to your would definitely spread the word amongst people to get associated with your hosting YOU so much,we love you.

1,426

Melissa Josue The siteground team was great in resolving my problem. They found the problem quickly and were always very professional and courteous. I recommend siteground very highly.

1,427

If they existed in ancient Greece, they'd be worshiped as ! These guys are just too good to be real. I'd recommend them a zillion times !

1,428

I recommend SiteGround to anyone looking for a sensible managed hosting plan for their WordPress site. I have been with Media Temple and WP Engine, and I can tell you that SiteGrounds services achieve a happy medium between power and flexibility and security and support. Anyone serious about WordPress knows that a managed host is a must to maintain security and stability. Bluehost and Media Temple arent truly managed, which means youre left vulnerable. At the other extreme, if you need to WordPress to be flexible and and scalable and infinitely customizable you wont win with a restrictive, though perhaps more secure, host (excuse me I have to cough WP-ENGINE). So go with SiteGround and stay in your happy place!

1,429

Robert We are very satisfied with the support people at SitGround. They are very professional and helpful. We made the right choice in switching to their service to host our site.

1,430

Very Helpful

1,431

Just nice, I don't usually write reviews!! But I mean the assistance was just to great!! Really just to great! Tech support was quick, my hosting was quickly activated. I mean just incredible. Just WOW. YES WOW!! All the way for siteground.

1,432

Its Excellent

1,433

I've not been in this business for long but i've tried a few and Siteground is the best so far. They have a great control panel which is very user friendly they provide loads of scripts for your application needs and most important of all a superb support service.

Awesome!.

1,434

Siteground has an amazing offer and provides it an amazing price for the magento hosting. Their support system is beyond amazing, they are always ready to act and help you solve your problems, from the most technical ones to the simplier/dummier questions. Couldn't be happier.

1,435

Alasdair I wanted to provide some feedback on one of your colleagues: Dimitar joining SiteGround on the recommendation of a client, I have found the service to be first rate. Today, Dimitar exceeded that. It may be a straightforward fix to him, but after first instantly resolving my initial issue (a problem installing WordPress) he then helped me correct an issue that has been previously unresolved by two of his colleagues at SiteGround, a specialist coder friend of mine, and the authors of the wordPress premium template I was issue related to the subDomain rendering as intended, but the public facing url being heavily compromised by blocked fonts. This made the site look clunky, dated and unfinished. Dimitar successfully fixed the issue, but more than that, took me through the necessary steps to correcting the issue, should it happen again in the has made my client happy, he has saved me significant stress, and he has made sure that should the same happen again, I will be able to quickly resolve the issue without contacting your also completed this with great patience and a friendly you for the great service.

1,436

Keith So far I am very very happy with your support system. I was very skeptical when I first signed up with SiteGround because of the no phone support. But I must say this system is much better as you describe in your propaganda. I love not having to wait on HOLD or maneuver my way around exasperating Phone Much,

1,437

Customer support is the best out there. Very friendly and helpful. Chat session is wonderful for issue resolution.

1,438

I have been with many different hosting providers and the level of support has varied greatly but I have not witnessed such a level of great service before joining with Siteground. My site has had absolutely no down time and I have been given great assistance in setting it up correctly. Very happy with the whole package.

1,439

Tamer Hussain I've never ask the support team for anything and regret it.

1,440

I have dealt with many different hosting providers over the years but have never been as happy as I am with SiteGround. When you need support, even on a Sunday morning, they answer within a couple minutes. Great work guys!

1,441

Best website hosting provider.

MANY THANKS to the Custmer support. you are the best guys.

1,442

Very good host. Problems are few and far between and when anything does come up they are fast to respond.

1,443

I was very impressed with the throrough customer support provided by the presales team at siteground. I needed a dedicated server asap. Although the normal policy is 2-5 days, I expressed the urgent need and was told it may be done in a few hours. They are currently working on getting this done. I am confident i will hear back from them soon. Best of all they did not charge me an expedite fee for this service.

1,444

I'm only using email services at the current time. Support is excellent and the services I use are reliable, Thank you and keep up the good work - I invested another 3 years with you and hope I'll GrowBig. Godspeed .

1,445

Lacie Just want to drop you a quick note and tell you that I am so pelased with the support from SiteGround! I am new to wordpress and your online support staff have helped me a ton! Had an issue tonight that i was trying to resolve for an hour and Bozhidar V solved it for me in 5 minutes! I really appreciate the service and how quickly your support responds! Has made my projects run so much faster!

1,446

Peter Vaka The update process was frustrating but necessary. The Site Ground Team guided us through it successfully.

1,447

I am pretty high tech, so I am sure that no one wants to hear my issues. All I can say is the support is the best going! Sincerely Mark Smith

1,448

This company is the best hosting company I have ever dealt with. Weve been hosting with several different companies over the past 18 years as a web design/hosting company. Were small and personal with our clients. I find that every single time Ive had any question or problem, whether my bad or an unknown glitch, the tech team from Siteground is all over it and dont stop until it is done and done right. Every service and each of the tech support people are A . Siteground, you blow the competition away! Thanks for everything

1,449

Jason I have been with SiteGround for more than 15 years. I have used their services for everything from eCommerce to technical forums. I have always been given great, responsive support. If I had to describe it I would say it is like having your own in house team. A

1,450

They have a team of superstar customer service agents! Hope you get Miroslav! he was a helpful genius. Knew what i wanted, and even helped me find a domain name with a fun game! Champions!

1,451

I am extremely happy with the service provided by Siteground.

We had a technical glitch in a component causing over-usage of shared provider bandwidth. They supported in pin-pointing the exact problem and we could resolve it soon.

Kudos to Siteground !!

1,452

Worst customer service in the world. No phone contact whatsoever. They love getting customers and will treat them like gold, but once you're a customer you are treated horribly. Loaded ToS to dodge any type of refund. Constant email problems. F-

1,453

great support quick,good price not the cheapest but it worth far so god, only complain managment should have a table with the codes and ways to dial to international users, i had to google to know how the need to dial a cellphone in argentina,yahoo answers solved it. but its just a detail. my site was ready at minutes afther signup, they called me and did the setup for me. great!

1,454

Had an issue with some files and my site was not running properly. I sent in a support ticket and had it answered and my site fixed within 10 minutes!! Amazing!

1,455

Gervais N. Kamga Just to let you know I am very satisfied and happy with the service you provide. Your client support service is absolutely incredible ! Just great ! That is by far one of the reason SiteGround is a true leader. The best thanks, again.

1,456

Julius Tubbs My problems are met with solutions on the same day, i could not be more pleased!!!!

1,457

The Fastest Reply Ever! The Best Customer Support!

1,458

We are using Site Grounds hosting services from the past couple of months. The support team responses and their technical expertise is very good. We feel we are privileged to host our websites with Site Ground. The server speed and stability is extremely well.

If Ive to take new account, there is no doubt that I will host with Site ground only.

1,459

Ajay I am new to Siteground and have not had a lot of time to check out everything they offer but i did have a problem with having my domain name with godaddy and hosting the site @ Siteground and Siteground chat support could not have done a better job with getting my issues resolved

1,460

Super fast response from the support section any time I have used it. Couldn't fault SiteGround at all, have recommended them and will continue to do so.

1,461

I have almost 70 web sites, and this is the best company for my work. Excelent partnest to my company!!!

1,462

No phone or email support at all. Web chat helpful for presale support only. Registration of transferred domains cost extra. The $ 'waived' setup fee not refundable upon cancelation under any circumstances. Read Term of Use carefully before signup.

1,463

I am a new customer of Siteground, less than 1 week. I was sold on the service after reading all the feedback and comments. I signed up after several days of research and thought everything was great. Here I am a a week later and finding out you cant call and talk to a live person, everything is done through chat, and you have to open a ticket if there is an issue or help is needed. Another fun fact if you are doing work on your site and you want an on demand backup that is not an option if your site is over 500mb is size. They DISABLE your Cpanel backup wizard. If you want an on demand backup you have to pay $25 for them to do it. Their solution is to give you an article with downloading all your files thru FTP. How does this help and whats the point of having a hosting company that charges to backup your files that they are hosting plus no live person you can talk to! How does this place stay in business and why it is getting high reviews from your site? I would not recommend them to ANYONE.

1,464

I've encountered Siteground recently and i have been more than happy with them, their support's responses are timely and accurate and they do go out of their way to help sometime, for instance i made a typo in one of the domain names i wanted to register with and while i was supposed to pay to change the domain name associated with my website, after talking to the support team for a few minutes i had that free of charge,

Also, though they dont offer free facebook or google adwords coupons for instance, i recieved a year's worth upgrade to a higher plan completely free of charge aswell for being a loyal customer. So all in all i would recommend them.

to sum up

1- Great and Friendly support

2- Great for CMS Based websites

3- offering multiple datacenters - my clients are all in europe so that helps with the slow connections -

4- Lots of promotions for existing and new customers.

5- they take care of their customers.

1,465

Adam Weaver Time is precious but Miroslav M. deserves the time it takes to write this. He gave Hadas Ben-Tsur (your client) and I (site admin) the pleasure of a thoughtful and flawless technical support experience. Miroslav went above and beyond to help us find solutions for safe continued development of our site and business, entirely using the free tools provided in your Cpanel. (Though he did suggest purchasing your daily backup service!) He communicated clearly and effectively at the knowledge level appropriate for us, and if we ever need help again we look forward to dealing with Miroslav or someone just like him!

1,466

Jason Deno As always, your tech support is quick and top notch!

1,467

low incredible customer support. I only waited about 30 seconds to speak to a and spent an hour with them as they helped me with my web problems. They are incredible.

1,468

Ive been with SiteGround for about 8 years now, and have now transferred ALL of my 8 sites over to Siteground (from places like 3ix, BlueHost etc) simply because SiteGround works so smoothly all of the time, and the support staff- simply the best ever! Dont waste your time on the super-cheapies: SiteGround is a reasonable price for an absolutely top-notch service.

1,469

g perfect

1,470

Great 'premium support' My issue was responded to in less than a minute and fixed in less than 5.

I thought for sure this problem was going to take me all day.

Great support!!!

1,471

Hey,I would like to say that provides top level services and just can't put a price on that!

1,472

I can not say more than perfect hosting company! These Live chat/support is perfect and they help and answer all my questions. I do not work with so many hosting companies, but Siteground with all support and features are best!!!

1,473

I would highly recommend SiteGround to anyone who is looking for a hosting service. Several times we have needed their support to fix problems that we could not solve ourselves. The support tickets were answered promptly and the problems fixed. SiteGround is very friendly and professional company, so we renewed for another 3 years.

1,474

Tavon I just signed up for your hosting services and did not know what my next step should be. I chose the live chat feature and got Diana V. She is awesome! First she suggested I change my password to make it more secure. She then setup wordpress for me. She answered my questions and assisted me with a (internet) smile. She is a great representative of your company and makes me excited to have a hosting company that is going to help me on this journey.

1,475

J Spring I am very pleased with the customer service that siteground offers. Thanks for the help!

1,476

I started my business using Big Commerce, then moved to 3DCart, and finally took the plunge and moved to Magento hosted on Siteground! We moved because we couldn't customize the 'ecommerce in a box' sites to our liking. Another, more critical reason was cost. Our raw site costs decreased by about 90 using the Magento/Siteground combination! The added bonuses were Siteground's automated setup of our Magento platform. While it has a MUCH higher learning curve, Siteground support was there, available via CHAT, 24 HOURS A DAY, and ALWAYS solved our problems. Their support is second to none and our site has been up 100 of the time we've been with Siteground. We expect to be here as long as they're in business!

1,477

I was very pleased with help I just got with a perplexing problem caused by misbehavior of an email client I was trying to set up, which somehow resulted in firewall blockage. Response from Support was immediate and the problem was resolved within a few minutes. Both the speed and quality of assistance were excellent.

1,478

Carsten Odgaard Christensen The support is really helpful and really quick

1,479

outstanding service! I have contacted technical support a handful of times via chat and it has been a wonderful experience. Highly recommend Siteground, you will never regret it!

My website is smoking fast and I am thrilled with the service.

1,480

I have been using this host for about 15 sites. There may be quicker hosts but I have it great for small business sites. They have excellent support and all features to easily set up sites and email.

Highly recommended

1,481

Beware of the 750GB claim. Read the Terms of Use. No more than 5GB of Multimedia files (jpeg, mp3), no more than 5GB of archive files (rar, zip, tar), and no more than 5GB of 'compiled' files (exe, pdf, psd).

1,482

I've been with SiteGround for about 10 years now and am a huge fan of their service. all of my clients, i send to SiteGround - i have probably 11 clients hosting on SiteGround and they never seem to have an issue. When I do run into an issue - fine folks in tech support like Ervin are there to lend a hand. Ten Thumbs Up for SIteGround and their staff - they're amazing!!

1,483

Siteground is simply wonderful. I'm a newbie in making Joomla website and in the past weeks I've had many issues with Joomla etc. but all my problems were solved within minutes by the chat service or technical service of the Siteground. They actually take time to get into your files or backend to fix you problems immediately, 24/7! Sitegound you are simply the best and I'm very grateful!

1,484

Jeff Thompson I have had numerous tech support chats as I move my hosting to SiteGroun and they have all been very helpful and friendly. Most recently I was chatting with Mark also very much appreciate that my wait time to chat has been virtually nil. A big improvement over my previous !

1,485

Gabriel Howard Great service with a very speedy response to problems. 8 months with SiteGround---no complaints.

1,486

I was running several sites on a 1and1 hosting package for several years and after several successive problems decided to look at another provider. I run Joomla sites and had seen the Siteground adverts on numerous websites - so checked them out. I wish I'd made the move years ago. The most outstanding feature is the technical support - it literally stands out as exemplary. Around 6 months into a contract I can't fault the tech support. Issues I'd usually have to spend hours surfing the web to fix are dealt with in seconds (responses actually do sometimes come back in seconds - and always minutes at most). I get the impression they want to be recognised as the best and understand this actually means being the best not just telling people they are.

1,487

Been a customer for many years wont leave. They are so helpful and honestly QUICK! Thank you all for all your hard work you deserve the pat on the back that you get from me!

1,488

Enrico Boscaro Great service and great support! With the support chat I always solved all my problems and support team is one of the best I've ever seen !

1,489

I found SiteGround 6 years ago looking for the best sites to run Joomla, and never looked back. They are fast performing, excellent customer service, and the pricing is competitive. I can't imagine ever using another hosting

1,490

Very Bad

Their hosting plans have some limitations they don't talk about ... The Cpanel is not easy to use. They doesn't do refund even one day after the paiement. Yes, they propose me refund but I must pay 25 dollars of intalation fees.

1,491

Not being expert in web admin, I had a few issues which forced me to ask for help. The staff of Siteground deserved not only my gratitude, but my admiring as well. Last time, they solved a huge problem in 10 minutes.

1,492

Have refereed Siteground hosting to bunch of my clients ans have always rec positive response. The customer service is always an extra mile driven. Really appreciate Siteground for such a knowledgeable support team. Also never had to wait for long wait time, unlikely how it happens with most of the support or helplines. Will surely work with Siteground in future

1,493

Excellent and friendly support, most of the time I get an answer in less than 3 minutes. A lot of excellent features. Good servers / technology. Value: great. SiteGround offer the best hosting service I ever see in 8 years.

1,494

Anthony Garcia Im in charge of a large project emulator, we are first in the world with our development,,, and Im always very busy and on the move. Your Sales Representative Boris K impressed me enough to stop, and mail you. He answered all my questions immediately, he knows his product inside and out without a doubt, and when he was unsure, he didn't guess, he went to someone to find out the technical answer to my technical question. If he isn't your highest paid asset there, you better make it that way. He is worth every penny. SiteGround was my first stop in shopping in all honesty, I didn't plan on pulling the trigger right away, but after Boris and the help he gave me, money doesn't matter as long as my concerns are addressed. Boris is the tip of your spear, I can only hope the rest of the staff is as good as he is.

1,495

Ian Hough I am a published author and recently my blog, was bombarded with tens of thousands of spam comments. Siteground suspended the account, as it was a drag on their server load, and informed me immediately. As ever, their customer service was timely, efficient and courteous, and together we resolved the matter. Every time Siteground staff help me to solve a problem, they also teach me something valuable about managing my website. Thanks again, Siteground, I am massively grateful. I passed on the knowledge you gave me to work colleagues!Ian Hough

1,496

I am very pleased that I moved almost all of my websites to Siteground. The tech support is excellent! I never wait more than two minutes and my issues are always resolved (usually my own errors). I can highly recommend them.

1,497

I have used many, many hosting sites in the past. It is amazing to me that siteground is as great as it is when the price is no higher than any other hosting services I have purchased in the past. As soon as you sign up for this service, you can tell immediately that this site is of greater quality than most others. From the layout and design of the site, to the features and the friendly atmosphere- I love it, and would pay more for the service if I had to. One of the most amazing things about siteground is that when I submit a ticket, I get a response in record time. Record time is an hour- Siteground will reply to tickets literally within minutes and will stay present for whatever dialogue occurs until the issue is resolved. I cant even remember how I stumbled onto the Siteground site, but Im glad I did. Glad enough to stop what I was doing and write this review!

1,498

John A. No matter what company you go with there's always going to be unsatisfied customers for various reasons. As you can see for yourself, there are a lot of happy / satisfied customers in here. I am one of them! They answer questions very fast with their support tickets. 5 stars for that

1,499

Amazing in all aspects. There might be problems sometimes but a company without problems does not exist.

1,500

Not a US company. Bank added unexpected international transaction fees that I was not warned about which made the cost a bit higher than advertised. Support is ONLY through a ticket system and you have to navigate a maze to submit, then get bad support.

1,501

own a hosting company in CT. I am using them for 3 of my clients because of their features for php that I can not offer my clients. Their service and support it top have just gotten into Joomla, I will continue to host ALL of my jo

1,502

We are extremely happy with siteground and its support team. You guys ROCK because you are so helpful and have great communications.

1,503

Ever since day 1 with SiteGround, I've transferred all my clients over and they've noticed it as much as I have. Excellent in every category: Support, Service, Up-time, Value, Servers and everything you name - they rock!

1,504

Zen Hess I recently interacted with Gabriela and Boris, two of your sales reps, via chat. I just wanted to applaud you for having excellent staff to help your customers understand their needs. I am passing along my recommendation for SiteGround to the board of a not-for-profit that is looking for the right hosting company based mostly on your sales reps. Hopefully, we will be working with you in the near future!Also, Zac Gordon recommended that I look into SiteGround. So, kudos to you for having him back you. He is an influential character in the WordPress world. You must be doing great things!

1,505

Rahul Kapoor The service is very quick and they get into my world to rectify the problem as per my for all your support and services

1,506

Extreme fast and reliable support. Fast servers.

1,507

I just got off of a chat with Kamen in the support area of SiteGround, and he was extremely knowledgeable and patient with my many questions about how to set up my site now that the coding has been done by a professional developer. I am pleased with the service.

1,508

Paul Best hosting company I have dealt with. Great Support. Very happy and pleased with them!!

1,509

Rumen T. was very informative and got me started out on a firm footing.

I will remember his patience in answering all my questions.

Thanks Rumen!

1,510

i live and work in mexico city, I need the best performance on service, custome care i tray soo many but soo many web hosting looking for the best price, the fastes servers, a great custom care on service, suport and response since 2007 I GOT IT! tnks

1,511

I am very impressed with everything about Site Ground. If you're even thinking of using Joomla! you must use Site Ground. It's the only solutions for my Joomla Set-Ups.

1,512

Excellent ! I've been used to OVH and recently discovered Siteground. The price is just a little higher, but the service is SOOOO much better. Incredible hotline that really works 7/7 24/24 and is not afraid of Joomla and other CMS, but mainly who consider you as a valuable client !

1,513

My experience with Siteground has been awesome! I'm moving my sites away from bluehost because the difference is so massive. Highly recommend if you are running a WordPress blog.

1,514

Jason Porath I just got off the line with Dessy P after a long chat about porting over my site - she was enormously patient and helpful. I've had a rough time transferring my site over to SG (due to a lot of silly moves on my part), and she was very patient, knowledgeable, and enthusiastic about helping me out, even when I never stopped with an endless list of questions. On a Saturday afternoon no less! Top marks, seriously. I've talked to a ton of support people over the past couple days and she was by an order of magnitude the best one.

1,515

Julia Sykes-Turner SiteGround offers an excellent platform for hosting both Joomla websites and non-CMS sites. I find them secure and reliable, and server uptime is outstanding.

1,516

These people really know how to assist in every arena surrounding Web Hosting. Tech support is outstanding - heads above the others. If your looking for a solid host for your site(s) you have found it.

1,517

Ive used siteground for several years for a couple of my theyre ok for the web-site hosting. However, for a real business application, they lack terribly in the full range of services they claim. A small business cannot get a good deal for emailtheir email for the basic is limited to many emails. A customer cannot simply upgrade the email account storage as you can with other companies. Where with most companies, you can get 5 GB for about $50 a YEARwith Site Ground, you have to upgrade the ENTIRE ACCOUNT to an $80 per MONTH service to get 2GB of storage. That is ridiculous. I called them about this and they said they are not an email service provider, its provided as a convenience onlyso they do not offer plans to upgrade only the email. Thats a poor response and philosophy. They also do not disclose the limitation on their web-site when purchasingall their account plans actually say unlimited emailswhich is not true. Its deceptive. I would not recommend SiteGround if looking for an all-in-one solution.

1,518

Eliya For the few years I have used different hosting co. Siteground they are very reliable and efficient

1,519

Fast pace great support!

Fantastic

1,520

Very helpful and quick to reply. I have three websites with Siteground and the staff have been prompt to assist with all matters.

1,521

Fast and courteous service.

1,522

best support ever . i am always impressed by how great the guys here are

they're most supportive than any other service i ever experienced

and they also look really smart and assertive

siteground is 100 times better than godaddy ( which i was using before )

thanks god i found its reviews on the internet

1,523

Siteground is very good !

Whan you have a problem, the support answer in ten minutes maximum night and day !

They do their best to solve your problem !

I am a beginner and I often call or write them. They ever solve my problems.

I recommand Siteground !!!

1,524

Benjamin Scabbia Just wanted to put a good (and very deserved) word in for your employee Boris K. He took an interest in what I was saying and his replies were clearly tailored to my specific needs, instead of following a rigid script. I had doubts, and for every question I threw at him he had a relevant and clear solution. With so much competition for hosting, I can safely say that Boris made my decision extremely easy and I will be registering with SiteGround anytime soon.

1,525

Jay Collier When I reported a problem I'd never seen before, the Siteground support staff patiently responded with the information I needed to resolve this issue myself next time.

1,526

Support is always helpful and goes steps above norm to help. Thanks support. Appreciated.

1,527

I called SiteGround to do the transferand the lady I spoke with at SiteGround said they will not help me transfer your emails to another provider. She actually said if the other company wants my business then they will figure it out for me. In my judgment, she was very defensiveand petty. She said she is not going to try to convince me that shes right that they are a great provideras I expressed my opinion that they should disclose the extreme limitations in their web-site marketing and also suggested they recommend up front to potential customers to use a viable email not market as if they are a good all-in-one solution, because they are not. Her resolution was that I delete unnecessary emails. I keep emails for back referenceso thats not a viable solution and would not be for most businesses. SiteGround needs to step up their game to be a viable all-in-one solution for small business. Right now, they simply are not in my experience.

1,528

Pham Hai Nam Excellent support service.

1,529

Excellent service and fast to solve my problems.

1,530

I have multiple sites with SiteGround and am so happy. Excellent customer service. I had so many problems with reliable hosting in the past. Ended up with GoDaddy which is at least stable but SiteGround seems much more efficient and technially adept.

1,531

This place is amazing! It's cheap with great support. I send an email and it's responded to within no time. Also, they have lots of questions answered in their knowledge base. I would reccomend this to anybody who needs a fast, reliable host.

1,532

Professional and patience. I'm italian and they help me in all registration procedure, transferred to the e-commerce website, created the new domain and install wordpress for my new blog. Top!!

1,533

Quick and great support. I have used SiteGround for every hosting need I have had with no since they fix anything you need fixed on the spot.

1,534

Tigran I just had a Great support chat with Dessy P. and would like to mention my appreciation for all the help I have received today. I had number of issues and questions reg. my domains, as well as some technical challenges and got very quick, highly accurate response and finally all the fixes to my problems. Excellent communication, politeness and really willingness to support, as well as high technical knowledge, which mirrors from Dessy made my day. I have had many web hosts over the years, but SiteGround surpasses them all. Thanks ! You have an outstanding Customer support Team. Simply the Best !All the BestVery Happy customer

1,535

Zura Summers Site Ground is one of the most amazing web hosting companies I've ever seen. Their staff are extremely altruistic and friendly. They help you in almost anything. You get hosting and a domain at an amazing price, not to mention, you can try out their awesome freebies once you purchase hosting. For example, premium support, semi dedicated plan for 30 days and more - you can even, if you're a customer who is already a member, purchase 1 year of hosting for $, for you, or a friend. Even if you are a beginner or a tech head, Site Ground is the place for you. They help you install literally anything onto your site, some for free (that are on a list) and some other things that are not listed for a fee, which is plausible. They can even help you setup your webmaster tools and even install ads onto your site. All this is done in less than 10 minutes in most cases. I asked MyBB to be installed into my site, and guess what, it got done in Literally Less Than Five Minutes. That's how awesome they are. I highly recommend SiteGround for your hosting and domain. There is not one flaw in it. Excellent work guys.

1,536

I have hosted Joomla with two other providers and have had consistent issues with basic resources. SiteGround transferred one of the sites. From start to finish, the website activation and transfer was flawless. No errors and Joomla is operating properly. I will be transferring all 5 websites to SiteGround. Technical help, attitude and response has been outstanding. I look forward to working with their team. Thanks, !

1,537

Hello Steve,

We understand your concerns (and will certainly respect your feedback when we make changes to our products), but please note that in the first place we provide web hosting services and only as part of that email hosting. Due to this fact our email solution might be subject to some limitations, but we have made sure to mention them explicitly on our website.

When you purchase email hosting from other providers, you usually pay only for email services per user (as in the case with GoDaddy $50/year per user) and for additional users you have to pay additionally. A domain name is also usually not included in the package and neither is website hosting.

With our package on the other hand users get the domain name free, email hosting and website hosting together. With our email service we dont set a limit on the number of email accounts your can create. What we do limit is the space usage per account as mentioned in our TOS up to 500 MB with our StartUp plan, up to 1000 MB with our GrowBig plan, and up to 2000 MB with our GoGeek plan. We understand that our email service might be not suitable for every user, but we do not hide this fact and are always willing to improve thanks to users feedback like yours.

1,538

Manuel never before seen customer support. for real.

1,539

I have been using Siteground for over 3 years and they have been more than helpful everytime I have needed are always generous, helpful, joyful and available to answer questions. I highly, highly reccomend using them! THE BEST SERVICE!!!

1,540

Great Webhosting for TYPO3 CMS!

1,541

I recommend SiteGround to anyone. The turn-around time for Support Tickets are exceptional. Am having a time of my life! However, PostgreSQL support services take longer (30 min longer) to get sorted.

1,542

1. Free CDN and own caching plugin

When you sign up at Siteground you get access to CDN for free. This means that they have a network of 24 servers spread all over the globe and once you activate CDN, your website will be copied on these servers. This makes sure that a person from another continent also gets a high trasfer rate. Siteground even created an own caching Plugin for their customers to speed up your site.

2. Low prices

When you sign up at Siteground it costs you 3,95 (thats the price in germany) per month. When you are a student it only costs 1,99/month. I don't know much hosters with the same condition

3. Perfect Support

The Siteground support was the deciding reason I signed up. When you contact them they will solve every problem. No matter if it has to do with the hosting or with WordPress. They also have a 30 days money back promotion and this shows that they are convinced of themselves. They know that they are great.

For all german readers I also wrote an article about Siteground in german language. You can check it out here:

1,543

The Customer Service is simply the best I have ever experienced. Prices are excellent and their site speed and features awesome. Love it!

1,544

Paul Williams I'm a new member of SiteGround and have been very happy so 've had Nikolay help me a couple of He is great. Especially I had some site load / speed issues/questions and he not only gave me advice, but also helped me configure my site were on for over 20 minutes and he answered fully all the questions I for having instant chat - it is for having Nikolay there to help - he is great!

1,545

Ava Scearce Ive tried several Hosting companies over the past 5 years and none have compared to Sitegrounds great customer support! I highly recommend their services!

1,546

I have been with SiteGround for a number of years now. I originally hosted just a single site, but now host quite a few sites on my account. I would have to say the SiteGround support is absolutely AWESOME and second to none - and that goes for hosting or any other customer service for any product I've ever had - not just web hosting! SiteGround have NEVER let me down. They are always super fast, and super friendly and so helpful. There is also an online chat support which is really useful when the problem needs a bit more interactive support. They have a customer for life with me :-)

1,547

Thanks SiteGround. Sounds perfectly reasonable to me. Please never sacrifice your superb quality and performance for those unlimited everything type plans!

1,548

Mian Waqas Best Host ever

1,549

DO NO SIGN UP WITH charge u money if u leave IS EVEN WORST - THEY DO NOT GIVE U REFUND ONCE THEY PROMISE had to contact my bank to get money off of U WANT TO STAY WITH THEM ONLY THEN SIGN , DONT

1,550

I have tried them all, the free sites, the paid sites, and nobody compares to SiteGround! They are the best!

Customer support-A

Space given-A

Easy to use-A

Just everything about them is the best!

Dont waste your money anywhere else, us

1,551

I have been with Siteground hosting for a few months now, specifically because of their specializing in Wordpress, which I have several domains and subdomains with Wordpress installed. Overall I would say I'm happy with them. Speed has been good, and uptime excellent. Only thing on a negative I would say so far is that I was going to transfer a domain from another hosting service to Siteground that also has domain privacy. Although free for the first year, the price per year with Siteground is $, and with the other hosting service $ Obviously I will not be transferring my other domains that need privacy to Siteground for the almost 3 times the price per year.

1,552

Dear Siteground, I would like to thank you for your stellar support. During last 5 years, I changed many hosting providers. I have seen all kinds of things. I learnt that great support is the essential part of a good hosting. None of my previous providers can compare with you. On your hosting, I receive an answer to my support tickets within 5-15 minutes. My problems get resolved very quickly. Your staff is never nervous or rude. They even resolve issues which are not directly connected to the hosting service, like 'some plugin stopped working' or 'I can not set up my cron'... Thank you, thank you, thank you!

1,553

Sarah Dulaney MacNeil You have the best tech support I have EVER come across in the 18 years I have been doing website development. They have made life so much easier for my client (Blair Reich) and myself. Thank you for making this transition from one provider to another so much easier.

1,554

Xinyu Ao Lightening speed of service!! I'm not tech-savvy ppl. I submit a ticket and pray. Dada, problem got you so much!

1,555

I've been using Siteground for my business websites for over 2 years now and I wouldn't consider any other hosting company. The live chat support is always available and super fast (some other hosting companies are really bad), support tickets are dealt with incredibly quickly, within minutes usually. My websites are almost never down and if they are, it's for about 3-4 minutes every few months, which I can accept. I've had bad experiences with online service providers, and I know just how important it is to have a reliable partner in this field. That's just what Siteground is.

1,556

I havent had that much experience with different hosting companies, but I do have used a few different companys services, and I would say that SiteGround is, if not the best hosting company, the best company Ive used. Ever since I moved my site to SiteGround, it has never been down, it loads fast, and that all only for /mo.

1,557

Ranieri Panchetti Simply everything you'll ever need plus a FANTASTIC support! Price is absolutely worth.

1,558

I've used a number of hosting platforms in the past but Siteground is by far the best of them all. Their technical support team is second to none! They've solved my issues faster than I expected each time and are worth every penny. Highly !!

1,559

SiteGround's support is second to none. All questions and problems are resolved at lightning speed - amazing.

Stenberg Rasmussen

1,560

Horrible Experience, Tutorials vague, 60 dollars an hr for customer service help, return policy charges 25 ok but then they charge 15 for the domain that was free in first place for each yr signed up, also if you get sitebuilder you lose 40 more.

1,561

Awesome support, very efficient, kind patient and again, simply awesome. I'm so glad I found Siteground! Highly recommended! Hope they keep being this way and not end up being bought out by big corporations like Endurance !

1,562

I started a blog and at some point it became very popular, I had like 3000 - 4000 visits a day. So it lasted for few months and then I got a blackmail letter from them, to upgrade my hosting to 100$/month or they will shutdown my blog.

Nothing was ever mentioned about the limit of visits before.

1,563

Christian Platt I just wanted to put in a quick commendation for talked to her on October 14th, at about 2pm Pacific time via live chat. I had some questions regarding adding TXT records to a , she greeted me kindly and asked how I was doing. Then, as she helped me with my issue, she both responded quickly, as well as offered the choice between her implementing the changes I asked for, or watching over me implement the changes. I chose to implement the changes myself, and then I asked her to check over my work. She confirmed everything was entered correctly, then closed by saying feel free to contact us again if anything comes up, as well as giving me a kind send off (saying for me to enjoy the rest of my day).Throughout the interaction, I truly felt like I was talking with a person, rather than just being dictated facts of a knowledge base. She quickly solved my issue, and had a warm, upbeat personality the entire I be connected with Diana, again for a future live chat, I'm sure from this one interaction I'll be given quality service, with my issue getting the attention it needs, all while having a pleasant time knowing that she genuinely cares about helping me out through things like offering observation vs. implementation.

1,564

Richard Denton Smooth transfer from my old host. Very quick response to ticket enquires. Faster loading value, I'm very pleased so far

1,565

I moved several sites to SiteGround, due to various server issue I had with the previous hosting company, and had no problems ever since! Their chat support is the fastest I ever seen! Every time I contact them, it took less than 10 seconds to actually talk to a technician. Their phone support is also great with the same fast response time as their support via chat Their support via ticket submission was extremely fast! I get a response within a minute or two! The features offered are great! Before moving my main site to them, the page load speed with the other hosting company was over a minute and after the move and without making any changes to my site, the page load time went to between 3 and seconds

1,566

I signed up with SiteGround a few months ago. Back then I had no idea that SiteGround is one of the best companies to host your site with. I just chose SiteGround because of the rather cheap price, and hoped that it wouldnt be really awful. However, I havent had any major issues with SiteGround, and the up-time is indeed 100.

1,567

Lisa Wilkins Just the best hosting service I've ever used. Their realtime chat support is just brilliant. I cannot recommend these guys enough :)

1,568

An excellent technical support team is on the job 24/7! Our issues were resolved from various angles in a timely and professional manner. All our inquiries were answered. We are impressed and will recommend SiteGround as Hosting provider and more!

1,569

As a computer illiterate I found that SiteGround HelpDesk is just the ticket. They respond, treat you as a human - a huge failing for 99,9 of all web sites - and lead you through the problems.

Use them. They are great.

1,570

If only the rest of the business world had such excellent service and support: extremely fast, technically competent, professional and very courteous-the world would be a better place indeed!

1,571

Damn these guys are GOOD!!!

a) Signed up for hosting.

b) 1 hour later they transferred my Joomla site from old hosting company to Siteground.

c) 1 hour later received info on changing my hosts file while waiting for DNS changes to take effect at Domain Registrar. Looks Awesome!

d) By this time tomorrow my site will be live and I'LL BE ONE HAPPY CAMPER! Thank You SiteGround! Terry Barker

1,572

SiteGround helped me to move a client's domain to them. It was a very complicated setup and required significant 'hand-holding' from SiteGround's tech support. They were very patient and helpful. The client is very happy about the service! Since SiteGround treated my client so well - I am moving my primary domain here now! Robin Vander Velde

Madeira Tech

1,573

Jay Nine I have have been very impressed with the Customer Service to far, and I did not think it would get any better until tonight. Angel N. was nothing but immensely helpful. He resolved my problem in less than 45mins, which would have taken me hours to get to the root of the issue (if I was to try figure it out myself). He was very reassuring, knowledgeable and quick. I would highly recommend him to anyone who may have any technical issues that need resolving. AA very happy customer here :)

1,574

Hernando Ferro Very Satisfied seeing how Todor just solved my problem so , the Tech Support People always help me solving my problems and besides I keep on learning with You so much,Yours,Hernando Ferro

1,575

Almost NO wait time to chat, VERY helpful, knowledgeable (Adriana Z).

1,576

I have used different web hosting companies, siteground still has the best support team. Great Job guys

1,577

Victor Toso Anyone who has maintained a web site for more than a year knows what it is to have their a$$ in a sling. And we're experts at NadaChair because it's actually our job to put a$$e$ in slings. (No, we're not attorneys nor Mafia. We actually turn your pain to pleasure.)

1,578

The best decision I have ever made as a webmaster of 15 years was moving my sites to a SiteGround Cloud Server. Their technical knowledge is excellent and their support is superior to all other hosts I have ever used. Response time is super fast. A!

1,579

I am a one year blogger. I bought the $ per year package and activation of the site was within minutes. I used its free wp theme to set up my blog and surprised that the loading speed was very fast. It was a great experience

1,580

Very helpful and fast help desk.

always there when you need them

1,581

Single most knowledgeable staff I have worked with. In the wild west of Domain Hosting and FREE SPACE pay by the day motel style guys are the Ritz Carlton.

1,582

SiteGround is my fourth hosting company and if the support service and uptime/speed of my site are any indication, I've finally found a home. When I initially set up my site the dedicated, friendly support tech was there to help me, my site loads faster than any of the other hosts I've had previously, and when I encountered a recent problem the support ticket was answered in RECORD time. Not to mention the numerous scripts available for installation: more than any other host I've been with - and the installations are seamless. To put it simply: I like SiteGround!

1,583

Ron Severdia It was really hard to move from a hosting company I'd been with for over 10 years, but it was for the best. SiteGround made the transition easy and my only regret is that I didn't move to them sooner. Their support is fanatical, friendly, and fast. Don't make the same mistake I did. Go with SiteGround!

1,584

Trina Rose Thank you for your time and effort. I truly appreciate Siteground's support team!

1,585

I'm an italian webdesigner who'll going to love Siteground. Why you'll ask? Because is fast, work perfectly, no downtime, the support is PERFECT. Just the best. Thank you so much siteground!

1,586

Moved my site from a different provider due to outages and other issues. Moved to SiteGround and must say, I am extremely impressed with the support and service. Currently moved my WordPress site and the features on offer are amazing such as Cloudflare, speed, extra plugins and the support!

1,587

Emanuele Canepa Simply excellent!

1,588

We rely on our network of vendors to make our business shine. Without a doubt, this is a team effort on all fronts. The SiteGround service has given us confidence in the prospect of growing our client base.

We recommend SiteGround!

1,589

The servers blaze my pages and graphics so fast! The additional tools and tutorials, the discounted special ALL GREAT! I can't say enough great things about SiteGround! I whole-heartedly recommend them!

1,590

Best Customer Support ever seen. Most questions are answered shortly after you post them and they actually help you in solving your problems. Yes they help! Thanks Siteground

1,591

Never had such helpful support guys. Pity I did not know about you guys sooner as I would have used you long ago. will definitly recommend to my mates.

1,592

We have a large website which was hosted with siteground's cloud hosting package. The account was slow with a site having about 3,000 products in wordpress/woocommerce. So, we moved it to 1and1, but in the process of trying to download all our site files, siteground has (for unknown reasons) restricted access to one of our image folders where a majority of our images are stored. This has caused us to fight with them to just get what is ours. We developed the site on their servers and all was fine UNTIL we turned on and paid for their so called wordpress optimized account. They have ignored our questions and request to simply get the files from our account and because of this, we have no website. We should be doing sales every day, but instead we have more than 20 tickets in with siteground and their support team will not provide us access to our files. We are fully paid up and they do not have any legitimate reason to hold our files hostage, but they are. We are finally going to pursue this legally, since they continue to ignore the issue that their system caused. BEWARE - do not trust siteground and never ever under any circumstances pay for the so called wordpress optimized hosting account. We believe this is what messed up our site and locked us out of our image folder(s). All I can say is that they look good from the outside, but when things get tough, they seem to be less experienced than they present themselves to be. I cannot believe after all this back and fourth with them that they would try to trick us into pointing our domain back to them, when we made it very clear that we are now hosted with 1 and 1 they did. When we ask about getting a copy of the image folder that is not accessible, there is no mention of it on their end. They told us they can see the images in the folder, but we cannot. So, we ask for a copy of those files and the request is ignored. We are losing a lot of money here by the day. I will never trust these people again with my websites or refer any business to them. Trying to maintain composure in a situation like this is very difficult. BEWARE, do not believe all the great reviews you read, there are many other problems that they can cause and literally put you out of business!!!

1,593

Jarrett Gucci Who should I use to host my WordPress website? This is still one of the greatest online questions and debates. I actually love when this question comes up because it gives me an easy in to talk about SiteGround and their SUPERIOR hosting services. When I think of a great host I think of two words, Support and Stability. Knowing that your host will be there when you need them is huge for anyone from the beginner to the advanced developer. It is also critical that your host takes a proactive approach to keeping things running smoothly. Support and stability are two things that SiteGround does better than any other host I have worked with. It's also super important to mention that their shared hosting platform performs extremely fast and stable. SiteGround is always making things bigger and better as well. Their proprietary Super Cacher system is a dream for keeping WordPress speedy. SiteGround is now and will always be my FIRST CHOICE in recommending hosting to others!!!

1,594

T. Seery There was a quick, effective response to my issue. It left me confident in the service they provide. Happy to recommend this hosting company

1,595

I strongly recommend SiteGround for doing their best in customer support and quality of service.

1,596

Tried a few hosts for my WordPress website. Siteground has been the best, by far. Actually am amazed by the fast support response (minutes) and technical advice. So happy I switched to Siteground.

1,597

Nancy Support is immediate and exactly what I need. Available software keeps growing. They understand Joomla better than anyone else

1,598

We just signed up with SiteGround. The customer support and technical support has been outstanding! The very quick response time is great! Everyone is very friendly, knowledgeable and patient. We are glad we switched our web host to SiteGround!

1,599

I have been with Siteground for over 5 years now and ALWAYS found the service excellent. We recommend them as a 5-star service at our Online Business Research Lab and very few Internet service providers, of any type, get 5 stars from our Members.

1,600

immediate answer, ma not speed, economico

1,601

Everything is good if you are gonna host with sitegroung but there is a one huge problems that is their plans is divided into; like this, this is suitable for 10,000/25,000/100,000 visitors/ month , that is only the problem i have. If you look at bluehost and hostgator there is not like this. I hope you will host on the best hosting company for the better performance.

Thank You

1,602

Without doubt Siteground has the most phenomenal Customer service I have ever experienced. Add that to the other services they provide and you get the best all around ISP. Totally brilliant!!!

1,603

Jason A Mayne I just wanted to say that today I have been dealing with someone from your company called 'Angel'His customer service was outstanding, I was planning on leaving SiteGround but now I will be staying as long as I can afford fact I would love to promote your company on my site, my website is about giving people the best deals with great companies so let me know how I can help to promote SiteGround on my you for a a great service

1,604

Robert Liguori EXCELLENT SERVICE, I HIGHLY RECOMMEND YOU ALWAYS!

1,605

After seeing rave reviews and testimonials, I figured I'd give SiteGround a try. After talking to a sales rep, she told me what I should purchase and how it would benefit me, etc. Well, initially thinking I would only pay 68/mo for the cloud hosting service, that quickly took a turn as with WordPress, to get the 'Full Features' you need to buy the $50/ addon, plus another hacking proof addon, etc. All in all, it ended up costing $140. Still cheaper than what I was paying, so I went for it. After about 2 hours of fiddling around and not being able to 'easily' set my sites up. I decided it wasn't for me. Went on the chat, asked for a refund only to be told, that what I ordered had no refunds! I stated I only used the site for 2 hours and had nothing working, they said oh well. I threatened to report them, and ONLY THEN did they say they'd make an exception and refund me. But they never did, and then I discovered (3 weeks later) that they were only going to refund half!

1,606

Great hosting and beyond excellent customer support. I just submitted a Level 2 support ticket and it was resolved in under 90 seconds. Ive never waited on hold and Ive never had anything but professional courtesy and fast action. This is how all companies should treat their customers.

1,607

Butch Siteground is the best hosting site I have ever used.

1,608

Very good service and with EXCELLENT uptime! (Check with pingdom)

Great customer support!! Very fast and helpful!

1,609

By far the best hosting company i've worked with. Tech support are always very helpful, tickets are resolved within minutes and they don't talk down to you like you're stupid. An excellent company, Please keep up the good work!

1,610

Poorly trained sales rep giving misinformation. After signing up, you can never speak to a live person again. Error in activing account took two days to straighten it out. They don't have a money back guaranty. WORST EVER!

1,611

Great support. Really fast, polite and with the right knowledge. Even in weekends and in the evenings they are ready to help you. So much better than my previous host. Really super value for money. Keep up the good work!

1,612

Great service, technically very good. Great service attitude, no problem too small. Highly recommended

1,613

Cija Black I am so glad I found you. I was having major server downtime atBluehost and it took 30 minutes to even talk to anyone there. I did a bit of research and found you guys and decided to make the move. I initiated the process of having my website moved by your team and transferring my domain to you as well and it took you less than 20 hours to do the whole thing!I am seriously blown away by your service. I talked to 3 of your tech people 3 times while doing this and they were available in about 30 seconds! Take that Bluehost I am beyond thrilled and if this is any indication of how you maintain your servers I know I made the right choice! Thanks again for the amazing service and I am going to be singing your praises far and wide! SiteGround rocks!

1,614

Ryan Montilla Thank you very much guys for your fast support. Thank you!

1,615

I was amazed at the speed Siteground took a backup of my Joomla website from another host and loaded into Siteground on a trial basis. The sales person said it would be 2 - 3 times faster, and indeed it thanks very much. Great service.

1,616

I have been with Siteground for several years. I stay with them because the support is amazing. Im not the most tech savvy person and theyre very helpful. I was struggling with a website transfer and Stefan K. walked me through the entire process. He was uber helpful and patient and knowledgable. Thanks Stefan! Thanks Siteground! Keep up the good work!

1,617

IO Kirkwood I'm still new to this but the support staff has been GREAT! My teeny little problems are taken very seriously by the support staff and that makes all the difference when I'm struggling with something easy for a more technical person.

1,618

Excellent service and customer support

1,619

These guys are the best by far. All my helpdesk tickets are solved within 10 minutes regardless of the complexity. My last one was solved in 30 seconds. THE BEST!!!!! (and affordable). They are never down. have unlimited everything. Joomla service 100

1,620

Siteground is good for their shared hosting if you just want a simple webpage. If you register your name with them BEWARE!!! If you change to another hosting company, they will charge you $100 to register a nameserver! All others do this for free!

1,621

So far so; you guys are responsive and that is good for me.

I'd love to be able to have different sign ins for each domain though, this way if you have different developers on each site it makes it better.

1,622

I thought it was great at 'first' but it turned out to be a bit of a nightmare. Outside of two people, noone else was willing to help, they kept referring me to tutorials, and would not listen when I tried to tell them that was wrong was on 'their' side and not kept sending me to advanced support that would help on the condition I paid an extra !! Mind you, I still have no site up, and it's over a week. Finally found a person there who was willing to check out my claim, they confirmed the error on 'their' end and fixed it, but guess what? When I went back to cpanel to check out the installation, it wasn't there, which means they loaded it from 'their' server and not from mine. Too much hassle. I was supposed to have my site up last week, but now I have to postpone it another week.

Do your homework is all I can say Be sure the hosting company recognizes the level of ability of the customer, and ask how willing are they to help you raise that level. If they keep referring you to tutorials, that means their live chat on line or by phone is really limited to making sure you get through the initial sign up and payment. After that, the obligatory treatment moves quickly into a charge of if you need their advance support - regardless of whose fault it is.

1,623

Cory Wendt As a fairly new SiteGround client, I wanted to commend Mirko for his always excellent, personable, professional, and helpful responses!We started using SiteGround a little under a year ago after religiously using Bluehost for all of our clients' dozens of websites. Over the course of 3 years, Bluehost's customer service and downtime has gotten to the point of being atrocious and to say, we will be moving as many of our websites to SiteGround as possible. The wonderful technical support help of the Live Chat and Support Tickets are one of the biggest reasons for this decision from us. It's hard to not fall in love with a company who has such wonderful personnel such as Mirko!!

1,624

Kelly Aubey I've hosted with SiteGround for several years and have always found them to be reliable and easy to use. Ultimately, it's their responsiveness to trouble tickets to be unparalleled.

1,625

SiteGround is amazing. Their customer service is the best available. When you submit a ticket they answer within minutes and are always available to help with any questions you may have. The interface is user friendly and easy to navigate!

1,626

I contacted the SiteGround helpdesk three times today. Everytime the service was quick, friendly professional and it helped me every time a little step further in building my first website/blog

1,627

Tema Frank The support from Stefka was great. And I was delighted that it was available on a Sunday evening, with almost no wait time.

1,628

We have 3 shared accounts with SiteGround. We knowwhat shared means and our expectations weren't high.

The experience has been way above expectations. We had a serious range of exploits and hacks to a lot of sites and for a small fee everything was fixed

1,629

My business colleagues and friends all have our professional blogs (wordpress) hosted by Siteground. With competitive pricing and outstanding service, you can't do better than Siteground's hosting plans. This is probably one of the best !

1,630

I'm really happy with this hosting

1,631

I've been with siteground now for a few months and have been thoroughly impressed with the support I have received and the hosting performance.

I moved another wordpress site today with their help and then tested site speed to see a massive improvement over my previous host without even resorting to caching (from page speed grade F before to B now).

1,632

I host just a small site on Siteground and appreciate how easy it is to manage a site for someone with little experience. I looked at several hosting sites and many were not very intuitive for the inexperienced. Siteground's customer service has always been responsive to billing problems. I have not had hosting problems but I expect that their customers service for hosting is just as good. Thanks Siteground

1,633

John Adractas Just wanted to take a moment and say that Sotir is doing good work. I had a reasonably complex support case and he handled gracefully. I say that as a CMO in Silicon Valley who previously ran global support at Google for its 120MM users across all consumers and businesses using Google Maps, Earth, and Sketchup.

1,634

David Johnson Very Quick reply!

1,635

Siteground support team is really awesome. Special thanks to Miroslav and Todor. These guys helped me reconfigure my site in no Thanks for saving my 48 hours ;)

1,636

Very fast support

1,637

Jon de Mol Very quick responding and very helpful in guiding me through my problems and gap in knowledge. I really needed their time and in the whole long time consuming sessions I never noticed a time pressure from their site. For me thats new and a blessing.

1,638

I've just had a quick chat with SiteGround support that was quickly up-scaled to a Level 2 support ticket. Everything was solved efficiently, politely and happily in under 5 minutes. And I was given links to helpful info to keep me from blundering again.

1,639

Really superb support asked for a complex template to be uploaded, and in no time it was done and to spec. It is great when things just work and siteground support does

1,640

Don't believe the month fee is the only fee they will charge, and don't believe the capacity posted on the website is what you get. Further, contact the phone number on their website, before you pay, it may be your last chance to talk with a real people.

1,641

i like and recommending to others also.

since few i'm using this. specially i'm very happy with your technical support.

chat and case ticket. they are responding very fast and accurate

1,642

I am currently managing a website hosted on Siteground, and the customer care service from there is great.

1,643

John P. Mitrano I would like to express my extreme satisfaction with the help I rec'd just now from George M. today. His tech support service was excellent! He solved my issue which was a great relief to me as I was concerned about the loss of my entire am truly thankful for George M.'s assistance today.

1,644

Naufal Aldias Sandi Siteground Dear,Services and assistance is very exceptional and I am very satisfiedHopefully, more success

1,645

Incredible support! I haven't worked with many, but of the ones I have experienced, none compare to Siteground. The latest example is their creation of a video and transcript tutorial for migrating from Joomla to Absolutely the best! I got to the end and was nervous about making the final big move. I asked and within minutes - they completed the migration for me. Any problems you have, they have experts to help in that area. I don't know if they are the best. I DO KNOW they are the BEST I've seen!

1,646

Dora, a customer service rep. online fixed my cPanel. I appreciate her help and friendly fast service.

1,647

Karl Hedison Although not the cheapest, we're moving all of our clients across to SiteGround as their Support is second to none. The 24h live chat support team are amazing, friendly, efficient and always resolve any issues or requests quickly which is really invaluable.

1,648

I had a simple but very important tech support question; the SiteGround tech answered it in a single minute via chat. Great support!

1,649

Had several issues with siteground and they typically take hours for ANY response. They have NO phone support and supervisors take 24hrs to respond to e-mails. If you want real support use a host who will actually talk to you. I'm switching to godaddy

1,650

The help-desk is excellent. In five minut you have the answers to your problems. The BEST!!!

1,651

I have been with SiteGround for about 6 months after transferring from another company. I am so pleased with the communication SiteGround has provided. Their customer service is super nice, and technical support is always quick to respond to site issues.

1,652

For me, who practice a very bad English , a French interface (eg :)) would be a plus.

Same comment as regards the technical support. For now I am fully satisfied with the relationship I have with you. Regards

1,653

Christine I think weve all been there: You are testing out a system or dealing with pre-sales support and everything seems like it will be fantastic. And then you sign up and the support is shocking and everything goes down the drain including your was hesitant with site ground at first because they were so cheap. I had just been paying $500 a month with someone else and it was a nightmare. So I wasnt confident that site ground was going to be any better at such a low pleasantly surprised I have been. The pre-sales support was amazing. I contacted their live chat support at all different times of the day and got a very quick response. Then I had my site up and running within a few days they installed CS-CART for me straight away and IT WORKED!!!Then came the real test after sales support. I have received just as good support after sale than pre sale. Ive had questions answered immediately and the live chat has been fantastic with getting things resolved seriously couldnt recommend Siteground highly enough. They clearly take customer service seriously, which I believe is often half the battle when dealing with online the best.

1,654

Patrick Kilduff The technical support exceeded all expectations. Very professional and timely service.

1,655

my site is fast and the service is friendly and caring about my growth (which makes me trust and rely on Siteground more!)

1,656

brilliant support live-chat AND emails. patient for newbies like me! much appreciated. spent AGES searching all reviews for hosting sites, this came out by far and away the best for value, service but most of all SUPPORT. thanks guys

1,657

Zinah Alassad The best of all is the support system, you can always seek their help ... and they are very profitionals

1,658

thank you guuys you are awesome. great service - customer service and web service. holy moly quick to respond and got it right. great job. i'm moving my sites

1,659

Great Service, and Great Support;

The control panel utilities are really useful and easy to understand and work with.

Helpdesk, 24/7, with almost immediate answer after the submission of a ticket.

1,660

Read The Terms Of Service carefully. They only let you have 5Gb of Any kind of multimedia , or any image, photo, video, etc,... That's right, only 1 percent of the total limit can be ANY multimedia. Shut you down totally if you go over the limi

1,661

It's very good in quality ratio, less in But I balanced pros and cons and checked with colleagues who are expert in this field as well and they all advised me Siteground for the security and the speed, so I decided that I wanted to look deeper into my pockets and consider it an investment, because in the end it is for my own sake, in my own benefit, so that my website and my customers' will load really much quicker and I we would would sleep clam without the previous problems I had experienced with spam and hacking in my previous hostings.

I wish it were a bit cheaper, but sincerely I couldn't find anything of its rate at lower price; anything that could compare to this hosting is by far much more expensive and the features and advantages are less by far.

I took a promo and invested and bought 3 years and now I feel backed up, secure and I know that I can offer sound quality and reliability to my customers.

1,662

Siteground rocks because they have the most educated and patient customer service representatives and to me, a small business owner, that is more valuable than any of the bells and whistles that Hosting companies can provide. To be able to chat live online is priceless! But more importantly, your representatives are extremely knowledgeable, always seeming to figure out a solution. They stay online with me until we get the issues resolved instead of sending me to a Help forum, which by the way, rarely helps a small business owner. (If we could've figured it out ourselves by reading how-to instructions, we wouldn't bother with online chat sessions.) Your customer service representatives are incredibly patient! Their patience and expertise in problem solving is why I have stayed with Siteground for years and will continue to stay. Thank you for being there for the small business owner!

1,663

Damilola Onalaja-Aliu I think that in this day and age a lot of reviews get given when things go wrong and not enough when you get exceptional service. I am writing in to say that I spoke to your staff 'Miroslav M' and he is an exceptional asset to your institution. I had a lot of questions about service and he convinnced me to switch over to you. He is a credit to your institution and the single reason I picked your company to host my three websites amongst a world of other web hosting companies.

1,664

Michael Mann I've used other hosting services and tech support. SiteGround by far is the best service I have encountered.

1,665

Very fast response to any questions. Customer service is lightning fast, friendly and knowledgeable

1,666

Always available and highly responsive. Keep up the great work and Thanks.

1,667

Nicolas Hi,

1,668

Used the live chat, tho' maybe took a bit longer than if we spoke. But I still will give high marks to the technician who solve my problem. thanks siteground!

1,669

Economical, feature packed, fast and reliable service with reliable technical support. That is all I can say. Site Ground is the best I have seen after a long search for the right hosting

1,670

I am glad I found this hosting provider. For a newbie like me, both their sales and tech support people are very professional, courteous, and excellent. My requests were all done just within hours, most of them immediately. I am thinking about moving my

1,671

My experience with Siteground turned out to be a complete waste of time. I signed up for a year of hosting expecting good things. I checked via their online chat if they would do a full cpanel transfer for me, and I was assured that they would. However, what I was not told was that they would require an additional $200 to do the transfer. My previous host did it for free and the hosting company I am going with now over Siteground has also said they will do the transfer for free, and that they actually prefer to do a full cpanel transfer as opposed to just transferring one site which is what Siteground offers for free. In short if you have just one website you are transferring or are just getting started with a hosting company Siteground may be a good option, but if you are like me and own multiple websites I don't see any need to shell out $250 for a cpanel transfer. They just lost themselves a potential customer for many years to come. Hopefully this review helps others at least make an informed decision.

1,672

Look we all think webhosting cost to much, but I have been very happy with the service. When I first started with SG some 8yrs ago people said that they didn't trust them. I decided to give them a chance and have more than 8 sites hosted with them so far. Doesn't matter what time day or night, if I need help they are there and usually within 3-5 minutes. Doesn't get any better than that. They have just upgraded a bunch of infrastructure and are better than ever. Do I get a discount for the kiss ass? :P Seriously folks, there are great bang for the buck. Jim Thompson

Safe Training Academy

1,673

Jake Morgan For someone who's been working at SiteGround since only January this year, Anton helped me so wonderfully that I couldn't have asked for anything more, having a stressful night and constantly deterring myself from the chatbox (thinking it would be useless) my last ditch effort to run my website was left with Anton, in which he fulfilled my every request with such politeness I was literally smiling with happiness, something i consider a rarity when it comes to customer service via the I believe deserves much more credit then this simple email by me, and if the company could show him gratitude in any form he so very much deserves it. I read Antons profile and see that he enjoys movies and sports - if SiteGround do offer incentive towards employees this is one employee you should be giving incentives to on the daily!

1,674

Jeroen Mourik The few times I have needed assistance from the helpdesk, have always been very pleasant prompt responses, staff seems to be more than happy to go the extra mile.

1,675

This was the worst experience ever. We have got their enterprise dedicated server. Their support is incompetent they cannot follow simple instructions, they charge you for every single things that you do (even if it is an one minute job they will charge you for an hour) and their sales lie to you with false promises until you buy the server and you see the reality. And for the geek package they charge you 50 per month just to have APC, FastCGI and Memcached While in all other companies they just install them for FREE. RIP OFF. But the worst of all is that they DON'T REFUND anything else apart from shared hosting. This is hidden in their Terms of Use. So we cancelled 2 days after buying the server and they didn't refund us more than 500 that we paid for it (plus all the extras of course). Over the years we have changed to different server but this is the first time we see such a rip-off and a non-refund policy. Highly NOT RECOMMENDED.

1,676

Siteground may not always be the cheapest option, but their services are of excellent quality. Where they really beat the competition is in support. Not only are you helped within 1-3 minutes, the support staff actually sorts out your issues for you rather than telling you what the problem is, and leaving you alone. This is priceless for anyone who is not a php, database or programming specialist, but may have some questions when it comes to spam, website transfer, and much more.

1,677

Robby I have used SiteGround for a year now and could not be happier. Their support is awesome. My sites have not been down at all since switching. I have tried a few different hosting companies, SiteGround is the best by far! Very Happy!

1,678

I have had some misunderstanding but the staff has been very helpful. I think I am ok now. I keep promoting your site so be good to me.

1,679

very great help desk and service TY Siteground, good job

1,680

One word describes all - Excellent! (after it you can add words like - sales, price, support, uptime, speed, etc.)

1,681

Amazing service, good quality hosting! The team is always willing to help. I have been using their services for over 4 years and I have never had any problem! Really satisfied with Siteground!

1,682

I've been through a few hosting companies since starting my first business. Siteground is leaps and bounds above every other company. Their tech support is phenomenal- I can't believe the amount of support we get for the price. They understand everything, and when I make a mistake or can't figure something out, I've always had support. Our website is super fast, and I have yet to have issues with my website being down- this was definitely not the case for other companies. I just registered a second website with them for a separate company because of the positive experience I have had. I have recommended siteground to two other small business owners and they also love it.

1,683

Jake Morgan I would just like to submit a review of the customer service agent, spoke with vibrancy and helped me with every detail of my request, and spoke generously and heartwarming. Please let her know of her wonder customer service skills.

1,684

Kim Bourke Helpdesk solved my problem and got my website up and running in a couple of hours. Much better service than the other hosting I used.

1,685

Test bla bla bla

1,686

I have been dealing with Siteground for quite a few years now. I have always had super fast customer service. No delays on live chat like the rep is working with more than one client. Ive never experienced any down time either. Ive moved domains to Siteground because of their excellent service!!

1,687

Vidyadasa very had one assistant who was ok but i got confused to escalated it to supervisor Boris and they were amazing!

1,688

I'm really enthusiastic about siteground quality of service. I never receive such a prompt response and so helpful assistance.

Keep going, don't change anything !

1,689

We have been using SiteGround for all of our web hosting needs, both for our own company websites as well as for all of our clients. We recommend SiteGround as THE web host for anyone looking for a reliable and caring company to do business with.

1,690

Do not believe these good reviews about siteground. I have an account with them and their support is the worst. Constant Server Errors. It is impossible to get any kind of personal help. Only during signup do you get help. SiteGround is a nightmare.

1,691

Siteground is the best hosting service that I have found. For a beginner like me - Site Ground offers the most incredible support. All assistance asked for is provided in a most friendly and efficient manner. The best part is that Site Griund is open 24/7. Great for a night owl like me. Thanks Site I am your best advocate.

1,692

I am so happy with Siteground, especially after dealing with my last hosting company, the one whose name rhymes with 'setwirms.' The people were immediately available to me when I had a problem (that I created, by the way), they were very polite and quick to get my site back up and running.

Olga in particular, is a very nice person, and kept me informed every step of the way, even explaining to me what I did wrong and cheering me on the things I right!! I know most hosting companies prefer people who already are website 'saavy', but it's nice to have a company that recognizes those of us still trying to learn. Even their tutorials are better written, and someone is always there to explain what and how to complete your project. I'm saying it right here: 'Setwirms' says they offer all these services, but they don't - not really.

Siteground Rocks for customer service and their C-panel, that has absolutely everything you need to grow as a website admin or developer. Thanks for being here.:)

1,693

Dale Pillars Ivaylo - Knowledgeable, open and pleasantly helpful, patient, astute, and knows how to win. Great Siteground? - Customer Service is why Im here, its what emanated from the various forums and assessments, consistently. backed up by consistency with service delivery.

1,694

Elena Nincevic As usual outstanding customer service. Thank you:)

1,695

Let's face it, when things go wrong this is where the value of a company shows, a lot of companies claim to have the best customer service and technical support, key word 'claim' I have used other hosting and even ecommerce sites and this is by far the best technical support I have ever experienced, siteground's staff have gone above and beyond in many instances already to resolve my technical issues, response time is an unheard of 10-15 minutes if that much for an answer or to get a response, in the past with the big name ecommerce sites I have waited days for useless responses. Siteground is by far the best hosting service there is in my opinion and this opinion is obtained by proven results time and time again.

1,696

I have not yet bought this service but I am going to.

The pre-sales service i got was fantastic ! Konstantin was the person I spoke with and SiteGround , let me tell you , you never want to lose this person as an employee ! He answered all of my questions , and quickly I might add , he was cordial, checked on things for me ! i expect this kind of service from all businesses I do business with but of course we all know that the harsh reality is that good business is now a hard thing to find in todays world, but here at SiteGround, I found it !

Kudos to you !

Ill be a customer in a few hours ! John Michaels

Owner

BullsEye Radio Broadcasting

1,697

Eric Once again SG support demonstrates the reason for the stellar to none. And its the support that sells and brings new customers; you can be sure I'll continue to guide my clients to SiteGround.

1,698

Siteground, you are great. The support team is very professional and helpful. The best I've seen in years.

Thank you.

Yaron

1,699

Awesome support as always! Thanks!!

1,700

Best , fastest Tech Support of highest level ever so quicker usual, I recommend SiteGround Hosting to anyone who values better service. Well done Keep up good work

1,701

Outstanding simplified service. I didn't have to say a word! Awesome! And, my problem was solved almost immediately! Nice job DV!

1,702

Siteground has covered all the bases for my hosting needs without delay or referral on needs. I continue to look for disappointment (as that has been the past experience) but find none.

1,703

Miles Baska I'm a computer consultant and have a few customers who have web pages that I've written for them. I don't do a lot of this work, spending most of my time chasing security issues with their hardware. I had a recent need for a new website and a domain transfer. Let me tell you a bit about my signup process is so easy even a caveman could do it. Once singed up, I had some questions about domain transfer. I used the Live Chat and 'spoke' with George M. The entire session took 13 minutes and he handled all of my questions. And even better, your chat system let me print out a chat log - nicely formatted - so I didn't have to try and make notes while George and I had a couple of questions today, so I went back to Live Chat and connected with Illiyana. We didn't get far - something disconnected our chat, so I called the 866 phone number. It took me 3 minutes to get placed in the support queue. Peter picked up the phone in 5 seconds. Our conversation may have lasted a minute - his understanding of my question was perfect and his his reply was 100 correct. This lead me to another stumbling block, so I redialed. This time he picked up my call in 2 seconds and answered my question in under a minute. And again, it was phone message says something about exceeding expectations. I expect a lot - far more than most people, I'm afraid - but I have to tell you this: No One Provides the Level of Customer Service Found at SiteGround. You are the Gold Standard, across all industries. I'll continue bringing my customers to you, for that reason alone. Please share this email with George, Peter and Illiyana, and the rest of our amazing support team. Thank you for all you do.

1,704

Kathleen Driggers Thank you so much for making the move so easy. I was delaying switching hosts for months because of the fear of losing my databases and joomla add ons but you did it all for me! I look forward to hosting with you.

1,705

I've been a customer of Siteground for several years now, using them for a number of personal and business websites. I've used a handful of other hosting companies in the past and there is no other company that I would use or recommend to my friends. The features and pricing are great. I've had very few problems or downtime with any of my sites. HOWEVER, customer service is the area that Siteground really excels in the most. They go above and beyond! With other hosts, you'll maybe get a response in 24 hours of submitting a ticket and usually the answer is extremely evasive and unhelpful. Siteground usually responds with in a couple hours (often times, it's only a few minutes!) and the staff is quick to help you whether the issue is on their end or yours.

1,706

Siteground help me to reduce costs and speed up Joomla sites. I have no better word than Simply the best. Outstandig support anytime I have asked for help or

1,707

terry I've used Siteground for over a year now ... and I am truly impressed by the Tech Support folks ... THEY ARE AWESOME! I do all my work in Joomla and they are extremely knowledgeable in that area. Super nice folks too!

1,708

They would be great for the serious project or the startup site but pricey. In my opinion they are excellent for some types of hosting and not as much for the basic services.

1,709

I have finally found a home.

1,710

I have a reseller account with Siteground. I have been constantly suprised by the level of service I get. This makes it easy for me to give my customers better service than they expect.

1,711

Renewing all hosting services with Siteground, again!

Better, and cheaper, again!

They keep RandD effort and keep upgrading their technology.

The best place to host a Joomla site. Don't search anymore!

1,712

I needed advice on a hosting problem and they offered me a free upgrade plus a Free SSL Cert, this should serve me well over the next 12 months

1,713

Rob Richey Hi, I was just live chatting with Teodora N. (Teddy from her profile) for the last 1hr and 40min (I'm not a very impulsive person). I would like to commend Teodora for her excellent help and patience in answering all of my questions about SiteGround. I was looking into 6 or 7 other webhosting sites, but with the great, knowledgeable support I received decided to push the button and signup with SiteGround.

1,714

Paul Greenwood Thank you Val for sorting out my Wordpress issue. Very impressed with speed of service and of how I was informed of all

1,715

Just been with Siteground for one day, but their excellent customer service has prompted this review. I have made two inquiries via the ticket system today. Both were answered within 3 minutes! NEVER BEFORE have I received such a quick response from a hosting company. The control panel is very intuitive. So far, no problems finding my way around. They have excellent resources and so far I'm finding GREAT support for optimizing Joomla with this host. They provide excellent documentation and resources. I did not rate the reliability and uptime, simply because I don't think I can respond on those issues with only one day of hosting. I am absolutely thrilled with the resources I am finding here!

1,716

Over the years I have hosted with many diffferent companies. But I recently decided I needed a more WordPress optimized platform for my sites and my clients sites. So I tested out managed hosts like WPEngine, Flywheel, and others. But they were all way to restrictive for my needs.

Then came SiteGround!

I can get all the benifits of a standard shared server, but I get the added benifits I was looking for:

Better site performance, easy staging, daily backups, and more.

And to top it all off, the absolute best customer service of any host I have EVER tried!

And of course, the truly affordable pricing makes this a value beyond compare!

1,717

Kim H Incredible support, extremely affordable and reasonable pricing, great features across all packages. I was told about Site Ground by a colleague and have never looked back. Not a spammy review, I work at a digital agency in Sydney and genuinely appreciate great service.

1,718

SiteGround is the best hosting that i ever tested in my life.

I like the speed and the efficiency of customer support and the kindness of all operators.

I suggest it to all ;)

1,719

Siteground is 1 of 3 hosting providers I currently use, and soon they will be the only provider I use. Their technical support is far and above any other provider's that I have used. Top notch support, what else could anyone ask for?

1,720

Support is absolutely TERRIBLE. No phone support option, tedious ticket opening process online, support techs place ticket in closed state without resolving isssue, techs don't have much server/networking knowledge. Aside from this, service has been OK.

1,721

SiteGround was extremely quick at resolving my issue and they were very professional. I highly recommend web hosting with SiteGround.

1,722

Every time I have a technical joomla problem, and for a relative newbie they tend to be odd problems I cannot figure out on my own with google searches, they fix them promptly. No way would I have ever figured out I needed to

'placing the default Joomla! .htaccess file in your public_html/ folder and enabling the RewriteBase / in it so the SEF URls for your Joomla! could work properly. ' Very helpful and keeps my site going.

1,723

Pie-Maurice N. I am wrtting this short review regarding Pre/After-sale service provided by Ms. Gergana is an exceptional Customer Service representative. She took time to carefully read my questions, then I can tell she felt how I felt and instead of jumping into selling her companys services: She asked about myself (which was on a very polite way, and that calmed me down honestly, I was very frustrated about who to choose on either SiteGround or one of their major competitors BlueHost). She didnt try to counter advertise the other hosting company, but explained (after having carefully reviewed my questions) to me what would be better for me, and my company. She then took extra time to walk me trough the ordering process as of for the cPanel setup. Please manager, take a special care of this young lady, she has exceptional skills, great potential and she will deserve a promotion some when I bet. Thank you for taking care of your team, it shows how much you care for your customers, because a bad relationship between a manager or C-level executive and their associates, will have destructives consequences on the company grow and reputation. Im happy to be one of the SiteGround customer!

1,724

SHEHU AHMAD ABDULWAHAB I have nothing much to say but i am very satisfied with the services, fast response to my problems, and its resolved. its just too up the good work.

1,725

I am continuously impressed by Siteground's tech support. They go above and beyond to work with you until an issue is resolved. Their response time is unparalleled. Keep up the good work!!

1,726

Was intrigued through WCPHX to test drive and Im so glad I did. Im much happier here and so are my clients The quick and always helpful support makes life so much easier. Basically try it for yourself and let them prove you wrong.

1,727

Jeroen Visser Amazing customer service. I have been contacting them a lot. Always quick and super helpful, and that 24/7! Good customer service is vital and Siteground is the best experience from all the hosting companies that I have worked with in the past 10 years.

1,728

Always ready answers. Very helpfully in every time.

1,729

I find that the servers themselves are usually up at siteground and their CPANEL is quite nice. HOWEVER, I feel that Siteground makes rash technical decisions that affect businesses before contacting us.

Horrible Tech service.

1,730

These guys were able to get me up and running in minutes Theyve always answered me ASAP and were able to set up my webmail account through Horde in a snap,which noone else could! Speedy CS and available 247/365!

1,731

Siteground continues to impress me with their stellar support any time of day. Stefan, one of the Siteground techs, just helped me solve an email send issue on some new accounts I set-up, and not only did he fix the issue, but showed me where and how I can fix them myself, if I see the issue in the future. With my previous hosting company I was used to waiting 2 days for a tech to get back to me, and then wondering what they did to solve my problem. I would usually just get an email saying it was resolved, or they needed more information. Siteground techs are there when you need them, and do their best to solve your problem on the spot. Thank you Siteground for awesome customer service. 5 stars from me!

1,732

I am Old and not have technical expertise. I get the help I need from site ground sometimes it takes some prodding and negotiation not to pay for technical assistance but 100 of the time they understand my predicament and they resolve the issues for free.

I have non commercial sites on cloud 4. i am satisfied with Site ground and do recommend it to anyone interested in starting their own site.

MN Behelak

1,733

David Laietta SiteGround has been top-notch from my introduction to them. Their GoGeek plan is excellent if you want the tools of self-managed hosting, without that whole 'self-managing' part. I've placed a dozen of my own sites on SiteGround, and have been recommending clients to them, as the service is just that good.

1,734

Stephanie Ragsdale Tech support has always been thorough and fast. I love that I can get help 24-7. So much so I will be referring my business associates to SiteGround. Thanks.

1,735

I was interested in seeing what all Siteground had to offer, so I did the live chat with sales. They had the fastest sales chat that anyone could get. I thank them a whole lot. You don't even have to have a website with their website and they will answer almost any questions you have. I thank them so much, and Siteground is just a blessing to me.

1,736

Fast, Easy and Human! Thank you Boris, Thank you SiteGround

1,737

Brenda Tharp Great support team- always there when you need them and very knowledgeable.

1,738

Set-up charges were hidden that was discovered upon making a payment and was a

1,739

BS'D Excellent prices, great service and amazing deals for loyal customers. Best hosting I have ever dealt with.

1,740

old version of cPanel old version of spam filter , poor service

1,741

I had lost the entire information file, domain name, password. Ivan did a great job of getting me back online.

1,742

Not so great. Today SiteGround has changed my server DNS without previous notification and my sites are all down. A very bad hosting experience :S

1,743

Andrew Norcross Since I began using SiteGround for a new project a few months back, I've been blown away by their technical chops and their stellar customer service. I've yet to have an issue that wasn't self inflicted, and I've since moved over a few larger client sites that needed a better level of service. There have been no complaints and numerous commendations. Simply put, SiteGround is doing it right when so many are dropping the ball.

1,744

Wayne Jupiter I transferred my Joomla website to SiteGround and needed help. Also, had another problem I created. Both times the SiteGround response was amazingly fast. I really appreciate this kind of great technical support. 100 better than my old hosting company.

1,745

These guys are great. After two nightmarish months with 1and1 and Ipage, SSL issues on both hosts. I decided to move to Siteground and they got my site and online store working in a couple of hours. Their tech support is brilliant. Happy with them.

1,746

The service has been very nice, easy and quick. My site had some problems and I informed SiteGround. Thge same day it was solved. Im very happy with the

1,747

Lucy I can't imagine hosting my websites anywhere else. Siteground's support goes above and beyond.

1,748

So helpful and so patient. I am so GRATEFUL!!!

1,749

great dervice. i new to joomla so i hve many problames. they always give great solution when im introuble and they does it quick/ im lucky , because siteground is my first host company , i come because the good price and stays because the great support.

1,750

I really like them. The only thing I didn't like is that if you wish to transfer a domain they charge $15. I've never run into this before. Other than that hidded fee, I have had a great experience with them!

1,751

I've had nothing but good experiences with Siteground! I currently have 3 domains with them and have hosted a few others with them in the past. They have always answered all my questions regardless of how silly or complicated they were. Today I realized that I had an old/expired hosting plan with them that I forgot about, and they quickly moved all my domains to the new hosting account in a matter of 2 minutes.

Super helpful in every way!

1,752

I've been given nothing but a lousy support especially on magento issues. Their presales will give you exceptional answers but after you have signed up, any support on magento will be charged EXCEPT for HOSTING issues where i believe hosting issues any good hosting company is able to help u on. Any help on magento they will just tell u ' i'm sorry it's not hosting related issues'. Believe me i know they advertised they are magento experts and such, but they can't even resolve simple magento issues such as having a few status changes in magento. To them, it must be HOSTING related issues. their speed on server optimization is not that great anyway. You can just google for a page loader test and try it on one of their websites. The speed doesnt differ much, i can promise u that. their support will just give you a heartache.

1,753

Wesley Boshoff EXCELLENT SERVICE PROVIDED BY OLGA and DIANAI just feel that it is also well needed that excellent service is commended as much as what complaints can go viral!Please can I ask that these two ladies be commended and thanked publicly at the next staff meeting on behalf of Strategic have had nothing but superior and enjoyable service from these ladies!!!Thank you guys again very much for your help!Undoubtedly the best move I made changing our to

1,754

Gaetan Pellerin I appreciate very much the service attitude of all the siteground staff. They are real professionals who understand the ideal relationship between the customer and the supplier. I have been a customer for quite a while now and I have always received first class treatment. Thanks a Pellerin

1,755

Initially, Im full of excitement with the list of promised great services/support by siteground. I thought i was getting great deals and a good opportunity to upgrade my services to existing customer. I was wrong. Siteground have so many hidden cost that was not easily available to public when sign up. You might need to treasure hunt for it. Before i signup with siteground, livechat told me the migration of existing accounts in whm to siteground cloud server is free. After i sign up, they charge me for migration stating clauses in fine print free only for 1 account to be transfer. I dont mind paying for great support but i felt cheated that, what was promised but not delivered. This is just 1 example of hidden charges out of 5 that i clarified. Forget using live chat as they will promise stars and moon before signup. After signup, it is a different game. They wasted my time and money. Refund policy was glad i didnt sign up 12 mth. Im taking business somewhere.

1,756

Ive had many different hosting solutions; self-managed plesk servers, shared hosted solutions and so on. But SiteGround really stands out when it comes to WordPress and Joomla. They have great WordPress and Joomla toolkits that deliver extras like changing the URL, fixing permissions, resetting lost admin passwords etc; all with a single click! They also provide various caching options that really speed up the websites and it works pretty OK for as far as I can judge. Also the shared bit is something I dont experience at all when it comes to performance. And the support is awesome; 24/7 live chat support; always available (used it about 20 times now) within 10 seconds. And this is 1st line support; when they cant help you they forward it to 2nd line support and they have always responded within 10 minutes, half of the time already fixed it then. And this is support on in-depth-WordPress stuff like a site with a corrupt .htaccess-file and corrupted links through-out the database; analysed, fixed and reported working in 9 minutes! Truly awesome! There is one thing though that you shouldnt do at SiteGround; register your domain-name. Dont ever go there! It has been a onetime experience but they arent a registrar so they forward the registration stuff to (in my case) Tucows. But they have some kind of bizarre framework in the back-end that arranges the registration of DNS-servers with domain names that simply sucks, no other way to put it. For a client of mine they changed the DNS-servers for her hosting; normally not a problem; just change your DNS-servers for your domain and go on. But thats not something they will do standard for you and even worse; they actually left her website and e-mail down for days because we simply couldnt change the DNS-servers for the domain using their interface because of ? I transferred my domain to another registrar and setup the correct name servers and the website was up and running again in no-time. So as long as you get at SiteGround what theyre good at; hosting websites; youre solid ! But stick with that!

1,757

Avrohom Gershon Very prompt and very competent technical support! It's very easy to open a support ticket, and they very competently and promptly solve the problem. What a breath of fresh air in the hosting world.

1,758

Very helpful and to the point, good technical support and services. This is why we remain your customers.

1,759

I have had several issued with my site (all on my end since I am new at this) and each one has been addressed swiftly, kindly and effectively. Top notch customer service!!!

1,760

It is a common thing that most hosting companies do not have knowledge skills on what customers do with their account, BUT NOT WITH SITEGROUND.

Siteground remain the best hosting company I've ever used since my over ten years in the web industry

1,761

I could not be more pleased with Siteground. I had a technical problem with my wordpress site (my fault). I searched and searched for a solution. In the end I decided to contact Siteground through their live chat. 7 minutes later the problem was fully resolved. I was amazed. I have not had that kind of customer service before. Could not be more happy with my choice to choose Siteground. Well done whoever helped me.

1,762

What can I As always fantastic support from Siteground has been a complete joy. Thank you for taking time with our needs. As the publisher for a news network that works closely with the UN we feel deeply that Siteground is the best hosting service around : )

1,763

Erik Rogers We had an issue with one of our clients FTP accountswe were being denied access to failed user was extremely helpful and was throwing out all kinds of help. She finally pinned down the error of us not including @ in our user never experienced a support chat with such an enthusiastic and energetic representative. Loved the service!

1,764

Boukari OuÃ©draogo You are reactive: Good - five sub-domain for an existing domain on SG not for free: - 1 star.

1,765

I sent an email to technical support that only the front page of my website was visible and that I got an error message when clicked on the links to other pages. Within minutes after my request for assistance, I received an email from Technical support explaining the problem and that it was fixed. I went to my website to verify all the links worked and they did. I couldn't ask for a quicker response to get this problem fixed! THANK YOU!

1,766

Superb. This Review is accurate. I wonder why no Ruby on Rails?

1,767

iyydo Best Hosting ever

1,768

The service of Siteground is awesome. Reliability is great. They promise and overdeliver it already for 4 years.

The only thing that could be better is connection speed. But maybe that is because I use their US servers from Europe.

1,769

THIS COMPANY IS PHENOMENAL! I AM SO HIGHLY IMPRESSED BY EVERYTHING ABOUT IT! OMG THE TECHNICAL SUPPORT WAS UNREAL!! I HAVE NEVER EVER HAD A PROBLEM FIXED AND ADDRESSED AS FAST AS IT WAS! IT WAS UNBELIEVABLE! IT ACTUALLY GAVE ME CHILLS DOWN MY BACK

1,770

Siteground absolutely ROCKS! Anton V was able to answer ALL my questions and surprised me by explaining so much more! He even walked me through the registration process and creating a paypal invoice AND even set up my WordPress and username and password so that I am ready to go! I am completely and utterly blown away by the service! THANK YOU!

1,771

Moved to Siteground about a year ago with 20 sites or so as a reseller. I like it a lot, especially compared to my previous host. I like the speed of their servers and their knowledge of Joomla.

Support is usually very fast and knowledgable, though with more complicated questions I sometimes need to push a bit to be taken serious

1,772

Tim I just wanted to give some feedback on my experience as a new SiteGround (go geek) customer. I signed up a while back for the growbig service and had various problems relating to database connection timeouts and decided to go back to my old host. This time I went for the go geek service and couldn't be more happy. Your custom cpanel is excellent along with the staging and simple ways to edit installations. I've had no server related problems so far apart from simple ones that you'd expect when moving big difference with yours and my old host is the website speed, my sites load incredibly fast even with media heavy pages and a lot of scripts. I couldn't be more happy and wish I'd moved earlier

1,773

Dominic Cangelosi The Tech Support services at Siteground are the best. They are fast, friendly, knowledgeable, and very helpful. I like them all but I have worked with Todor T. the most and he is grrrreat! Thank you Siteground for you help on all of the websites you host for me. 5 Stars for David KellyWebsite AdministratorMoonlight Rollerway

1,774

Nice and quick fix for my problem. Thanks, Rob

1,775

I chatted with two individuals, both of whom were very helpful. I look forward to being a SiteGround client!

1,776

Mikey Colon I can't complain when it comes to the service or customer support. As compared to Bluehost - there is no comparison. They're a bit pricer than Go Daddy but if you want serious hosting with top notch customer support look no further. A from me!

1,777

Highly recommend SiteGround to anyone!

1,778

Dont try to get a refund, they wont give any. I was charged a renewal 20 days before the expiration of my year's service, and I was about to cancel, and they charged and refused a refund. I did not want another years service.

1,779

Site transfer (content), domain transfer, DNS addressing, professional, factual, swift, helpful, and friendly.

1,780

I haven't been with Siteground for very long however I have had many tickets and issues that required support (I'm a newbie) and the customer service and attention to detail is amazing. It's very, very refreshing to have a company that is so attentive to customer service - there aren't a lot of companies these days that take that seriously anymore. Every single member of your staff I have dealt with has gone above and beyond to assist and help resolve things and they're all so friendly!! I will be recommending to anyone to make sure to use your service. Bravo!!

1,781

Excellent service at an affordable price. If SG adds more support options such as help in designing a new website in joomla at ALSo affordable pricew i am certain it will rule in Joomla Hosting.

1,782

Paul Leech I just wanted to express to you how overwhelmingly pleased I am with your customer service so far. Ive had interactions on two occasions since opening an account last week and both times the support I received was stellar. Today I was helped by George G and he could not have been more competent or professional. The same goes for Denitsa, who assisted me last week. Not only were they both extremely friendly and courteous, but they both went above and beyond to make sure that my questions and problems were addressed and corrected. I would write more, but Im currently working myself and I need to get back to work. But I wanted to take a minute and just say what an awesome job you guys have been doing so far. Keep up the great work!

1,783

Greg Brown Great Service, Fast Support, and Great Hosting.

1,784

Its been almost ten years since I first signed up for Siteground and feel very happy yet.

1,785

The is the best host Ive ever had! Theyre brilliant! They answers support tickets in about 2 mins, even if theyre not about hosting, and theres tonnes of features! I would completely recommend them.

1,786

John Buesseler I switched to SiteGround last Fall and have been immensely pleased with their service and support. Today I had a rather complex issue. I called and was immediately helped. I needed to send in some additional files and within an hour the problem was resolved!

1,787

I will use

1,788

Signed up w/ SG after comparing several hosts by price and value. Paid an installation fee, so I could pay monthly. When the invoice came due a month later, the only option was to pay a yearly total, more than double the original monthly rate. Bait and switch

1,789

SiteGround much more responsive than a fighter pilot.

True 24/7 tech support with all that in mind i think they should allow more access for customers to email a tech question.

Over all, 4 out of 4

1,790

Very professional people!!!!...I had a little doubt about the site transfer from Altervista and they have dispelled all my doubts!!

1,791

I hear good things and bad things about siteground. But my experience has been all positive! The tech support goes above and beyond!!

1,792

Malcolm Krebs I've never written so many great reviews in one day. I was very frustrated because I couldn't get my Mac Mail working. I opened a ticket and Dimitar replied in 8 minutes. His support was amazing and, just like the previous ticket, the only delays were mine. His subsequent follow ups were in two to three minutes. Now I understand why his profile says, 'When I first started at SiteGround I did not realize the true meaning of the word efficiency, now I love itFantastic support. I'm beginning to love SiteGround. And this email is coming from the new address Dimitar helped me set up.

1,793

James McManus Fast and Accurate, even on a !-James

1,794

Simply put, SiteGround is amazing! I just wish I had known about them before I made the mistake to go to 'StopMommy'. Luckily though, I've already moved 3 sites to SG from GD, and will move my last site within 2 months.

1,795

After using Hostgator where we encountered nothing but issues, and horrible customer support, it is wonderful to have joined a host that actually cares! I have had some issues with lost domains thanks to Hostgator, so trying to bring them over to SiteGround has been hard to say the least. But after a little back and forth with support they were able to get my site stransfered for meplus assist me with mutiple other issues I was having. The responce time is amazingwith my old host when you wanted live chat you had to wait a min of 30 minutes but usually more, they normally couldnt assist in the issue and would blame the issue on something else, and chat often had a nastry habbit of cutting out in the middle of a session leaving you with no answers and about an hour of your time lost. On SiteGround each time I had to contact support (even when it would say there was 10 people before me) I was connected within seconds not minutes, they know what they are talking about, they are helpful and fix anything they can, or provide you with the resources needed to do it another way. So far, I have nothing but possitive reviews for SiteGround and the call to welcome you is a nice touch. I highly recommend Siteground to anyone big or small in need of any of their services offered.

1,796

Dawn Keating I have been immensely pleased with the customer service and support provided by SiteGround--

1,797

I haven't really used siteground much, but whatever little i used, i think the service was great. the star part was the customer service. i will recommend siteground to everyone.

1,798

The best of

Service

Support

Features

The most easy to use hosting services even for the unexperienced users

1,799

Has a good customer service, you could not run any cms because of restriction AND, when you begin to be SOMETHING, THIS WILL HAPPEN: Anyway, a lot of negative reviews are erased at a glance from mo

1,800

Their tag is 'Web Hosting Crafted with Care'. Are you guys kidding me. I just bought a year of your high end hosting service and when you did the transfer you did not point the MX records back to GoDaddy so I went 5 days without receiving any business emails. You knew I had any email with GoDaddy because 1. I gave you my email address that had my website name in it 2. you had all the login info to my GoDaddy account so you could do the transfer. So you knew my email would get cut off and didn't even tell me (your customer). Even you tech support person told me your company does not have a policy to tell people their email is cut off - when you know about it. Your tag line should read 'Web Hosting That Does Not Give a Damn About Our Customers'. That would be more accurate. Hopefully your hosting is better than your support.

1,801

I asked a precise question and got a precise answer. The service is great. Siteground has been able to satisfy all my needs and I have been with them for a long time.

1,802

Joe Hobbs Hi guys! Just wanted to let you know, Denitsa is doing a cracking job in the live chats, shes served me many times recently and she is so lovely, I feel like Im chatting to a friend rather than a service rep, and it makes me feel like a person rather than a number. I like to think I do the same when Im working in my retail job, when I get to spend time with a customer, when they are genuinely appreciative it really means a lot to me so I want to return the gesture. Nothing is too much trouble for her and if she cant give me a proper answer she is honest about it and recommends I post a ticket (better than making something up to get rid of me). Please give her a chocolate bar if you can, like you did for Lili! If you need anything else from me regarding this feedback just let me know. You have some amazing people on your team and you should be proud of them =) Joe

1,803

TOOGAS, LDA PT99 The support is very good, we don't have any kind of usual every doubt, every question we put is immediately considered and resolved.

1,804

The Siteground has been excellent as the service providers for webshosting,in terms of technical support staff,prompt service and had opted the benefits and got a good offer even after enrolling to upgrade freely for a tools are sophisticated to help myself in many cases

1,805

WorldClass Service 10/10

Since I join i never get any single bad support from SiteGround.

While Im not native speaker they dont give a to give full support. Proof it by yourself. E,S

1,806

barbara Very impressive. Anton was extremely helfpul and patient today over web chat as I set up my hosting package. He was very informative, and spent the time to help me understand all of my options.

1,807

I love how the support team not only tells you the problem, but asks if you want them to fix it for you! WONDERFUL.

Thank you.

1,808

Amazing services I ever seen

1,809

Excellent support, 24/7, and I mean 24/7. Being in Europe I sometimes forget the time difference when asking for assistance, but Siteground respond within minutes. Excellent uptime, excellent response time. Did i mention excellent!?

1,810

Siteground Rocks! I was looking for a different hosting company when I stumbled across site ground. My requirements were fairly straight forward, cpanel access, wordpress stable, SSL capable, eCommerce friendly, up time, and responsive support. I got them all and then some with SiteGround. From the very beginning when I was inquiring about hosting plans and different options I received incredibly quick responses from their support. And unlike some other companies, once they had my money, the STILL provide incredibly quick responses, regardless of the question. Another bonus was that they migrated my site for me, I simply set up credentials for them and they took care of the rest. Being a busy IT professional I am capable of migrating the site myself however having it included in the first year costs why use my valuable time doing a migration. Once the migration was complete I went back through, double checked everything and was able to give it the green light with no changes! For a non-IT person to have access to a migration service that's included in the cost to start up the account is a savings of many dollars. Outside of getting the site up and running another added feature that I was excited about was that I was able to select which data center I preferred. Last and certainly not least the backup options and hacking alerts notification are features that are not just a 'want' but a 'need'. All in all, I highly recommend SiteGround for anyone looking for a quality hosting provider. You get what you pay for and SiteGround is definitely worth the cost and then some.

1,811

Excellent service, an organisation that works hard to deliver for customers. I will definitely continue to work with them to find solutions for my business.

1,812

Sarah Pressler I really wanted to make some customizations to my hosted free blog, but I was unsure of which hosting company to use. I was brand new to the world of managing my own self-hosted WordPress accounts and I wanted something that would be simple to maintain. I met Reneta and her team at WordCamp San Francisco in July of 2013. She walked me through SiteGround's handy dandy visual guide to WordPress hosting. All my big questions were immediately answered, and I set up a hosting account with them that weekend. I have completely enjoyed knowing that my site has been perfectly safe residing on the SiteGround servers. The 1-click WordPress install, the managed migration, the technical support when I messed up the managed migration and install, and the customer service all along the way have been more than that, the personal and professional attention goes well above and beyond what one expects from a large hosting company. I regularly interact with the SiteGround leadership team on online, and when we are at WordCamp's together I can walk up to their booths and I don't even have to introduce myself. I really like that they have taken the time to build a personal relationship with me outside of just the hosting services. I know I can confidently refer friends and clients to them and know that they will be well taken care of.

1,813

Thomas Galant I would like to take the opportunity to say that SiteGround is a excellent hosting service. On the rare occasion that I have had to use their customer support, it was handled quickly and professionally. The server is up and running all the time. One major plus is when I was searching for a hosting service. SiteGround has a back-up server for my website. I have seen some of my friends and competitors websites be lost because their hosts only had one server managing their GalantHead AdminForgotten Souls of Darkness

1,814

Every couple years I get an idea to start a site or establish a related site to a site that I have currently. Siteground makes this possible and although their document help is great online, their tech support is unbelievable awesome to work with in the case that you get stuck in setting up a feature.

1,815

I opened up a GoGeek account a few months back and this is where I host the test sites I design in WordPress. Dealing with Siteground support is effortless and they are quick to respond.

1,816

Eric K. I've got all hostings and domain names at Siteground since 2009.

1,817

the service is really good, they are very kind and professional

1,818

My service from SiteGround has been outstanding. I've been with them for almost 6 years with as many as 8 sites up and running for myself and others.

You could not ask for a more reliable, helpful, and feature rich hosting program at a great price.

1,819

Amazingly fast response!!! They are just awesome

1,820

Do not sign up at this company. Sales team are ready to help you until you pay, then they dont care about you. We pace order and in 20 min should the migration start from old old, buuut, its take 12 hours to migrate 1 site and then they wanna 2000 EURO to migrate the rest of the sites. sales team told me I will get all money back if I canccel the order, but after 15 hours I try to canccel the order 6-7 times, they no wanna me to canccel.

But I told them I am not interested and wanna money No its not possible to get money back, so they cost us 156EURO for 15 hours NEVER SHOICE THIS HOST!

1,821

Siteground is truly a genuine hosting site. 100 dedicated and INFORMATIVE customer service who assists me with all my questions and concerns with the fastest turn around time I can recall from ANY company.

1,822

Matt Cromwell There's just a few things that are the most important to me in a web host, and SiteGround excels at each of ) Stability and Responsiveness. My sites have been live and running strong ever since I activated my account with SiteGround. I've never noticed one hiccup. This is one of those 'invisible' qualities that you never realize how important it is until you're on a host where you notice your site down all the time. I also have typically done routine database optimization on my sites, and I've found that that is becoming less and less necessary because SiteGround does that for me. 2) Speed and Caching. I did pre- and post- testing of my sites as I was migrating to SiteGround, and every site performed better than my previous host on SiteGround without any caching added at all. Then they showed me their 'SuperCacher' WordPress plugin. That thing really works, and made my sites perform really well, really consistently. It provides both server side caching and object caching. 3) Support. This is the key to every online service, and SiteGround excels here in spades. Every ticket I've submitted gets at least an initial reply in less than 15 minutes, often less than 5 minutes. And they are always prompt with helping me configure something myself, or changing a setting for me, or pointing me in the right direction. It's can't say enough good things about SiteGround. I highly recommend their GoGeek shared hosting platform if you are a developer on a budget but still want advanced features like staging, GitHub integration, and of course the SuperCacher. It's all you need for an excellent price.

1,823

YANG Fan Very immediate response, brought me an excellent experience

1,824

Responses are always very fast and always surpass expectations. Thanks so much!

1,825

Signed up for a new account, a new domain and a Magento installation and all was achieved faster then I could refill my coffee cup. Super. Real nice!

1,826

Rachel Impeccable support. Very fast! Solved my issue in less than 10 minutes

1,827

I am very happy in every time to contact SiteGround.

Your team win the honor.

I will glad to join you if I have a chance.

1,828

The knowledge base is great and most of the time I can resolve issues there. On a recent occassion I couldn't get it done for a site I host. OVERNIGHT the great support group reestablished my site just the way I asked them to do it. I'm HAPPY!

1,829

Never had to wait more then 5 minutes for a reply to a question. Always explain it very clearly! Everything is 120 perfect!

Infact for the price they are charging you are getting more then a bargain!

Need a new host? Pick Sitegrounds!

1,830

Great tech support and always cutting-edge features, up-to-date software. Love the new WordPress install script!

1,831

I run a number of popular sites using SiteGround as the service. One of my sites was recently hacked and when I went to the chat support they took a snapshot of website and said 'I don't see a problem.' The snapshot showed a completely messed up site with advertisements plastered all around it and complete nonsense language. I said 'does that look like a normal website to you?' I then was told to open a support ticket to their so-called expert technicians and all they did was copy and paste their apparent security measures to tell me how secure their service they said 'let us know if you have any other questions.' what universe is that support??? My site has been hacked and your service is obviously NOT secure. They didn't even recommend any steps I could take. The worst service I have ever seen. Their staff are NOT merely copy and paste their answers and send you on your way. Why are they popular?...obviously their cheap prices for cheap service. SiteGround is an insecure hosting service with copy-and-paste support staff. It will get good ratings because 95 of people who host with them are not real developers and are more of the 'WordPress' crowd that doesn't understand web technology. Real 't waste your time!!

1,832

Brian Krogsgard SiteGround has been great for my websites. They get WordPress managed hosting without limiting users the way a number of other managed hosts WordPress-specific caching features SiteGround provides are awesome, as are the one-click staging sites. And SiteGrounds support is the best Ive ever received from any host, period. Whether via chat or by phone, they are technically savvy and always respond incredibly fast if I have questions.

1,833

Patricia Ortiz Even though the disclosure says there will be response within 24 hours, the support team has always responded within minutes. This is important when I am working on my site. Time is of the essence. Time is money. SiteGround lets me know they appreciate my business.

1,834

I always found the hosting perfect with a good live support Whenever I Support is GREAT. I recommend Site Ground as very good Company. Siraj Sarang

1,835

The thing is this Im quite happy with everything that this company offers. I just find quite weird the conversion form Us$ to Which means that in US its $ for basic plan promotion and in Europe for the same plan its Everyone knows that the rate is not the same so why the price should be? The difference is that I pay in the first year instead of if I would pay it in dollars. Its not the value in itself but how did you made this calculations?

1,836

BakuMoz Books Most hosts offer the same thing but each has its own flexibility.

1,837

I am just learning how to use Wordpress and host my own site and Siteground has been just great about walking me through the whole process from transferring my domain AND hosting from another host to setting up Wordpress, they are totally professional!

1,838

After a desperate 6 year search for a decent hosting provider and I have struck gold! Siteground are brilliant! Everything from their customer service and communication to the technical support is brilliant. I would highly recommend them to anyone.

1,839

Excellent Service both customer and technical support are excellent.

Professional people and they really know thier job, give straight forward smiple to understand help/support, Recommend for non very very impressed, esp tech support

1,840

Your support are all rockstars, but I found the server to be sometimes slow and back to normal. but yea generally hands down to all support team in live chat!

1,841

Siteground support is really amazing, when ever I have a problem I get very quick reply from the expert team. I am converting all my sites to joomla and associating with siteground. You guys really rock. keep up the good job.

1,842

Tony Gonzalez Sr. I just wanted to say how wonderful one of your associates are. Shewas able to assist me with any and all questions I threw at her aboutyour service, in a very fast , and professional manner. I am pleased tosay that due to her customer service skills I have pre-paid for a 3 yearsubscription (if a 10 year subscription was offered I would of takenthat instead) instead of a 6 month subscription I was planning. She is ahuge asset to your company and deserves a raise and praise. Pleasereward this hard worker for her extraordinary skills in making yourcompany look great. Once again thank you for this pleasant experience, Iwill be passing your service and her name (Carrie N.) onto my friendsand families for any of there future website hosting needs.

1,843

Philippe Stiernon Congratulations to your team, always listening to users

1,844

I was provided false information on a server's capability by sales during my due diligence. The error was acknowledged by the sales support individual and his supervisor after I had signed up. Still, it is not their 'policy' to provide refunds. I used the service for 1 hour before discovering the error their sales people (more than one) made. So either they are liars or not knowledgeable about their own product. Either way it's inexcusable. This is an awful hosting provider whose too-good-to-be-true prices are just that. The servers are fine for hobbyists but not remotely for businesses. And their dishonestly is sickening and actually unparalleled in my long experience in the hosting world.

1,845

I usually dont write reviews about the companies from whom Im a customer, because I think that you have to get what you are paying for. But with SiteGround Im really happy, because I have tried other hosting services and I have finished cancelling my account. In this case, everything has been perfect, for example I hired a hosting plan by mistake and after I requested the money back through the support chat, they gave it to me in just 5 minutes, I didnt have to explain almost anything (for people like me that live in Chile, its a big help to use the chat). Then I created a new site, but I needed to clone my previous wordpress installation, I opened a ticket and they did that for free in 20 minutes, I loaded my new site in my browser and everything was there already! And the last experience I had, and thats why Im writing the review its because I opened a ticket and I got the ticket update just 3 minutes after with the problem solved. The prices are really good and look for the coupons and deals I always save some money using them. Well, thats all I guess

1,846

Adil Cheb Absolute crap. I have been with siteground for nearly 10 years now. I paid for one of my client's domain names to be renewed far from expiry date and all was fine, somehow they haven't renewed it with a glich on their system or god knows and ended having an expired domain name. it was available to the public to register, luckily I bought it back through another registrar as Siteground system wouldn't allow me to bring it back to them. it was absolute chaos, they didn't know what had happened. My client was exhibiting his products and people weren't able to check his website out as all was down. I had to pay the price for it while siteground couldn't even accept liability for their mistake, I have over 14 accounts with them and multiple domain names and I'm so moving them away even if it costs the earth.

1,847

When I have had questions or needed help they've been super helpful and speedy in their responses. I've never waited more than a minute to Live Chat with someone there. They also have great setup tutorials that I've used many times.

1,848

BEWARE

Of Siteground. Lied about supporting dolphin completely on shared plan. And then charge you to cancel. for a domain X 3

I paid Less than 24 hours I got back 72 dollars.

1,849

I joined Siteground a year ago and have had a fantastic service from them. Whenever I've had a question (I'm not very techie) they've answered it clearly and quickly in terms that even I can understand. Couldn't ask for better.

1,850

I'm in Egypt and we don't have a great support like Siteground I'll suggest it for all web-owner that's in my town

1,851

Site Ground is really a great hosting service with a support team which able to resolve yours problems, from beginners to expert AND quickly ! Sometime request can be post two times to show the problem is more deepest then the first answer, but the reactivity is here and that's really helpfull. For me, the weak point is that there's no really reseller programs, so this is something they really have to plan in the next months. The solution is to take a Gogeek account and add all your addon domain. This solution is alright for most of my customers, but the thing is I can't give hand on cpanel to them.

Anyway, the free CDN CloudFLare and the SUperCacher offer an amazing response time on their server. And NO ! I'm not one of their team :-)

1,852

Sarah Salem I don't have words to explain how much I am thankful that I joined your amazing day I feel more and more grateful and happy that you are my hosting of many the main thing is your wonderful and amazing technical is my second feedback to couldn't not to send you this faced a huge problem on my site that made me annoying and not sleep for 2 days trying to fix hesitate at the beginning to contact your technical help because I thought they might said it is not their I wasn't sure from where the problem finally I decided to contact your technical that he might refuse to help I contacted one of your technicalAnd I must say that he spent the whole day with me today trying to fix my problem and each time I receive a reply from him I expect that he will say i am sorry I couldn't help didn't give I was going to give don't know how he fixed all I know that I am very thankful to technical name is GeorgiI really appreciate if you could deliver my words to not only him but all the other technical and staff who works hard to help us without giving could send a feedback each time one of them help then you will have tons of feedbacks from me and you may ban me for you for having such wonderful staff who treat it's customers as their own friends. .

1,853

Patrick Oden I had a problem with a database backup restore. Opened a service ticket, got a reply within a couple of hours. The problem was quickly addressed, the tech team responded by doing the quickest possible action, and everything is running great again.

1,854

Love SiteGround Service and Support. they are really good and helpful. Fast support service / system. quick reply. Shari

1,855

They are fast and very helpful. It was the first time that I transfer a web site in my entire life, and even if my questions were more than silly, they dont hesitate to help me promptly. Special thanks to Todor Pehlivanov

1,856

SiteGround's Response Hi Adil,

1,857

SiteGround have proved themselves to be exceptionally They've surprised me beyond my imaginations, and I really love them. Keep up the good work you've

1,858

' I have used a couple different web hosting companies over the past 7 years in support of a dozen domains (some small and some large). Site Ground is a cut above the others with:When you need reliable service, contact these guys

1,859

SiteGround is very nice, all the best for their service!

1,860

Everything is great, I just wish you had something like Adwords or Facebook credits to offer new clients.

1,861

Feature wise one of the best hosting companies around and as I found out yesterday tech support lads are unmatched. Quick response and superb resolution of the issue. Thanks Lubomir and Dimitar

1,862

Alexei Ryan What a breath of fresh air. After dealing with GoDaddy and HostGator, this was such a relief. I waited almost no time at all to speak with a rep, and Rumen was very patient and relaxed. We talked like regular human beings, rather than the copy-and-paste autoresponses other companies rely on. And what a great idea with the photo and profile! Your customer service model is one to be commended, I hope you never downgrade it.

1,863

Elly Riethorst (LaRoseNoir .nl) Service is great ! Fast and professional. At any time of any day. Dutch webhosters could learn from this :)

1,864

Konstintin was great - knew exactly what I needed and was extremely efficient!

1,865

Ive tried many other hosting and this is the first time Im compelled to say Thanks for a first class service. Im no geek so having an helping hand that is fast, understanding and responsive is worth every penny. I fully recommended Siteground for all users.

1,866

S Barry I am thrilled with this company. What an amazing breath of fresh air. I have never been treated so politely and professionally and my goodness this crowd move quickly to resolve issues. Superb transfer of our Magento from previous rubbish hoster. Awesome company - Thank you so very much and all the staff should be proud to work there!

1,867

Site ground is fast reliable and professional. it is very important when you managing couple of sites to have a professional support team.

1,868

I will be very objective because there is no other way to rate this hosting service:

1- Time to solved issues (if any they are every time fault of us and never SG):

Simply unmatchable munimum

2- Costumer care and professionalism:

Absolutely brill

1,869

Customer care and technical team was really friendly support with us(customers) really i was thanks to be part of its community

1,870

Your support team is amazing. The ability to escalate to a superior is something I particularly liked. I only used it once, but it made me feel confident that if I'm not getting the help I need, I don't have to log out and log back in and hope for a new representative. I also really liked the senior tech team! They fixed my problem within 15 minutes and went above and beyond what I asked to make the site better for me.

1,871

Mirko was awesome. He walked me through the process of transferring my site and domain in a simple, straightforward manner. Couldn't be more pleased. Looking forward to a long and enriching relationship with SiteGround.

1,872

David W. Valentin Dear SiteGround,I'm writing to compliment you on your level of Customer Service. It is just fantastic and I've already started spreading the word to my peers and way I came to SiteGround was through pain and hardship. The previous host for my company's website were heinous. Our site went down (to NO fault of our own) the week that I had sales reps on the ground at the SXSW convention. The timing could NOT have been worse and the response time was something like three days. It was awful. There was no support, except for empty loop speak on in a chat window. You know responses like, 'Our technicians are working on it at this time blah blah blah.'So needless to say I suffer from acute PTSD when it comes to my website. AE35 Media is a start up. We are a small company and as such everyone has to wear many hats and do things that are WAY WAY our normal comfort zones. After the SXSW debacle I did the research on my own and decided on SiteGround because your company's online reviews are terrific and your sites virtually never go a few days ago, I logged into our site and found that the SiteGround curtain had gone up. I'm making the distinction because the site wasn't down. It was So I was bracing for the absolute worst when I called the help number and was kinda blown away when a very nice man by the name of Petar picked up, introduced himself and had my site back up and visible in under 5 min. Seriously. It was so easy and painless I was taken aback by it turns out (again, thanx to Petar) that our site was curtailed because we exceeded our traffic allocations. Somehow another site we/you are hosting for us gained 600,000 hits in under a month. I have no idea where the traffic came from or even if it was real or bots. The reality is that I don't care. It was for a site for a project that isn't going well and is slated for shelving. All I knew is that I didn't want my own site to go down. So I talked with Petar and he helped me decide that we should upgrade my plan that would migrate our gave the go ahead on it and the whole thing happened in under 12 hours. Seriously there were a couple of loose ends on my end that I didn't anticipate as 'm not my company's web guy normally. But I knew enough that the changing of the servers would mean that a couple of things had to be re pointed, and the email server would have to be altered (which meant opening new accounts in our enduser's clients) and I wouldn't be able to access the login window for the back end via my old book marks. And of course I couldn't have been smart enough to think of all of this 'stuff' all at once. So over the next couple of days I took advantage of your company's chat room chatted with Iliya, Gergana and today all earnestness, this is hands down, without question or exception the BEST Customer Service I have ever received at any time pertaining to ANY online service. All three representatives were courteous, thoroughly knowledgeable and incredibly helpful. Whatever kind of training you've given them is exceptional and SiteGround and the level of service you provide should become the standard by which all other companies are measured. Give the four of them a sort of commendation because even though I am in the business of media I am in fact one of the dimmest folks there is when it comes to navigating things online. Rooting around in the architecture of my site or accessing the Cpanel is just not something I'm comfortable with, but all of your reps once made me feel like the bozo that I am. They actually TAUGHT me some things. And now? Now I know just enough to run my business have confidence now. Because even though I have no real clue what do when problems arise, I do know that your company and your team of customers reps DO know what to do when I end up on their you for proving to me and everyone I tell that site hosting is in fact a business that when its done well can be a source of pride for all site owners big or small.

1,873

Christopher Bella Great always get a quick response if I have a question. SiteGround is Awesome!

1,874

I got roped into using SiteGround at the beginning of the year. We were with three other hosting companies with out websites spread across all three of them depending on what the client was and what sort of support we needed. So far SiteGround can actually replace all three of the other servers because of their low cost, high level of support and quality of servers. We since migrated a lot of our own websites over to SiteGround with some mission critical websites still on some other servers purely because they're a little more difficult to migrate and finding the right time to migrate hasn't been easy. Overall, SiteGround have been fantastic. They're willing to share their knowledge and support the development community that use their services as well. Can't fault them besides being too friendly. :)

1,875

My first experience just Chatting with a Senior Representative from SiteGround gave me the opportunity to get a first glimpse to a great service and their focused decision to do things better just right up from the start. I give it 2 thumbs up!

1,876

prince samir siteground are the most unserious company I\\\'ve met in my life who treat their customers very bad.

1,877

I've been with 3 other hosting companies in the last 10 years. This will be my last as I'm never moving again. The tech support is crazy good, unreal. I bought the security package as I don't want to fight hackers anymore. Excellent hosting platform.

1,878

SiteGround has always been quick to resolve problems, and those problems have been extremely rare - 2 in over 4 years. SiteGround has consistently proven itself capable of delivering high quality services at affordable rates. Highly recommended.

1,879

Excellent customer support! I tried to transfered my site to some other hosting company. But I was quickly disappointed in terms of customer support. I decided to stay with Siteground. I am pround of that I made a right decision.

1,880

Fantastic support and they guided me through a domain name transfer and reassured me along the way. First class speedy high quality support! Thank you

1,881

Need Magento? Get a plan with these guys and save yourself a whole lot of effort. Installation is a click of a button and support is great.

1,882

Richard I would like to say that I have found SiteGround to be an extraordinary service. Having tried many others over the years, SiteGround is a breath of fresh air - the support is the best around and the servers are extremely quick. I have no hesitation recommending this service for all your hosting needs, small or is an impressive company.

1,883

Luis Federico PeÃ±a Currently I own six websites. My overall experience with SiteGround is 10 10. The response to questions or tickets is superb. The uptime, I have seen that is 100. You ask, they explain, they serve, and they satisfy you. They always use a concise, short and precise way of doing the things in our favor, us, the customers. Our satisfaction is their main goal and the reason of they to exists.

1,884

I have been using the web and developing sites since the dawn of the Internet. I've been through nightmarish experiences with other hosting providers. At the last one (Lunar Pages), we had a DOS attack and our sites were dead for five days. Last week we had another DOS attack and I got a message to 'be patient, we've got it under control.' Your tech support is fabulous. I just had a problem with a an .htaccess file that had us in the dark. Within five minutes of filing a support ticket Alexander Cvetkov answered that the problem had been fixed. I would give you six stars if I could. Thanks!

1,885

The support folks are great and very quick. I did a domain name chnage and missed something in the .htaccess file that caused my site to not display properly, and within 20 minutes of my ticket submition they had it all fixed up, and let me know what the real issue was, so that I could learn from it. I feel this is exceptional support.

1,886

SiteGround's Response Hello Ali, we are sorry for the inconvenience caused. We have found out that there was a miscommunication during the initial chat when you purchased a cloud solution. The Sales representative did not clarify with you the terms and conditions of our website transfer. But neither did he confirm that we would transfer 70 websites for free. During the initial chat there was also no discussion about our refund policy. This rep has already received feedback and has been sanctioned. In the meantime a supervisor was assigned to the case and explained in detail to you the terms of our website transfer promotion. Our offer includes free transfer for only 1 website of up to 1 GB. Since we are not able to transfer the rest of the 70 websites for free, we have offered you a full refund. From our records I can see that currently you have decided not to cancel you service and keep the account active. If you need further assistance, please let us know.

1,887

Even though my question was not in the scope of the tech, I received valuable guidance and advise. SiteGround is really such a joy to work with!

1,888

Siteground is by far the best company I have ever worked with for hosting. I will never go anywhere else.

1,889

After dealing with iffy uptime and slow response times on GoDaddy for years, I've had enough. I did a little research and found SiteGround, which came highly recommended for wordpress sites and in general for their uptime and customer support. I decided to make the switch, figuring that if I hated it there was a 30-day money back guarantee and signed up for a year of hosting. Right off the bat, GoDaddy was giving me issues because their hosting panel's servers were down so my free wordpress database and file transfer was delayed, but Siteground's tech support was very responsive when GoDaddy's was not. They were polite, extremely helpful, and got my site up and running for me perfectly as soon as GoDaddy's issues were resolved. I've only been with them a short time, but already my site is ten times faster, never has outage blips (which used to occur weekly with GoDaddy!) and I've had no issues that weren't resolved immediately by opening a support ticket or opening a chat window. I am now working on convincing my clients to move their sites to Siteground as well. It is well worth the switch.

1,890

First off the ball - these guys do know what they are doing, in terms of support they are pretty sure to help you most of the time. Their features are pretty good and well displayed, and packed with a few extra tools which are pretty good. Cons :

They are quite expensively priced. I have the goGeekpackage which is your top end shared hosting system

The resources are limited - only 30GB of HDD space, and very little memory - 256mb ! (Which is not mentioned at all anywhere ) , the lack of memory has caused me plenty of problems, such as limiting my product uploads into magento, not being able to run certain backend apps due to running out of memory Caching, this is a good system, however I have had so many crashes its ridiculous, and when you contact support and tell them they just reply with we cant replicate the error please try again, however this is terrible when customers see this on the site.

I 've also had random magento crashes - to which I dont get a good explanation for the fault but they get it up and running again. This company started off very well for me, but it quickly went down hill with the limited resources and then lack of interest in my problems when contacting support. What really dissapointed me the most is the promises made to me upon the sale by the sales person involved, which I had to fight to get honoured - when I was just asking them to do what they had agreed to.

1,891

Kuban Pillay I wanted to rate Carries service a 10 !! Unfortunately all i could select was a high five :) Keep up the awesome thanks again for those most awesome Joomla tutorials :)Also pls thank the team who put together those tuts for the rest of us to learn from and improve to greater guys are wonderful people :) Thank you sincerely. Pls let the team know that this comes all the way from South Africa and that their work is much appreciated and valued. Its due to the kindness and huge hearts of individuals like yourselves that determined individuals like myself can grow and reach greater things in life :)Have a wonderful day. and thanks again for the amazing work :)

1,892

Tom Poole As I am getting to know SiteGround better your service is top shelf! Not only are the replies fast, they are exactly what I need and in easy to understand terms. Thanks!

1,893

you need a way for a potential customer to trial your service for a month.

1,894

Right to the point with a solution. Their assistants make intimidating steps very accessible

1,895

Popsana They give you the best services at a moderately affordable price. With siteground, you're not alone.

1,896

I can only applaud the professionalism and quality support provided by SiteGround. I am a reseller and sometimes my clients unexpectedly and unknowingly do things that cause issues. In every case, I have received speedy and quality support.

1,897

ive tried fdcservers and several others they are left them all for siteground. they are absolutely the best and the price is very very good

1,898

Excellent, service is the best!!!

1,899

My old hosting service (Network Solutions) met my needs for MySQL and PHP and the uptime was good but the customer service at the old company could not have been much worse. I was unable to talk to anyone to get billing issues resolved. I had been with them for 9 years and had a huge content-oriented website that I knew would be a challenge to get everything transferred and working but about a month ago I decided to take the plunge and move. It turned out to be a very good move. The features at SiteGround include all the things I would expect from a modern hosting service, including cPanel which I find to be much easier to navigate than the management tool at my old service. The price, an unbelievable value for their entry level plan when you consider the features and the service they provide. The uptime, I am being a bit conservative in giving them 4 instead of 5 stars. I found the site down for server maintenance early one morning, but consider I am using a shared server at their entry level plan, and they were doing planned server maintenance. The good news, as soon I as I went to support to enter a ticket, there was a message informing me of exactly what was going on, and the site was back up in just a few minutes. The service - this is where SiteGround is absolutely amazing. I had a lot of issues to resolve with my ancient website to clear up some things that I had been ignoring at the old site. Anytime I put in a ticket I had a response within minutes - and not just a 'we'll get back to you later' response. An ACTUAL response that quickly solved the problem. This included many questions I did not really expect to be within the scope of their basic customer service, like advise on how to cure MySQL problems with accented characters. If you don't like to use their ticket/chat service, you can call on the phone and talk to someone, but I only needed to do that once for an issue I did not know how to explain. They also have an outstanding FAQ database and library of instructions on everything from the basics to SEO. And okay, here are the only negative things I could say. 1. There is a limit on Inode usage that was not made clear to me when I signed up. 15,000 for their minimum plan. I had many thousands of small image files used as instant thumbnails and stored on the server instead of built there on demand. After nine years I had built up a lot of unused ones which did not impact storage space very much but did impact Inode count. I had to go in and clean up my website to get well under the limit. 2. There is a 2000 file limit on the FTP client listings, so I had to break up some subdirectories to see them all in Filezilla. (Still had the alternative to use their file manager on cPanel). I am guessing these are things that would be standard on almost any entry level web hosting plan. So bottom line, I could not be happier with SiteGround! They are a great value and absolutely the best for support and customer service. I am not sure how they would be for a WYSIWYG type web builder tool because I did not use anything like that, but for certain they have met all my needs and at a very good price.

1,900

Siteground is a host with many years of industry experience and has demonstrated all this time to be a serious company with one main objective; offer the best possible service to their clients.

I never rule out being a customer of this host because it's the best you can find. One of my favourite thinks that Siteground offers are the Three types of VPS hosting that are well as the four managed dedicated server options that makes you possibe more flexibility managing your site. And you can note that the company claims to use extremely fast and reliable servers and quotes to uptime.

Just trying Siteground you can find in all that a webmaster needs.

1,901

John Huffman Recently I attended your technical training webinars on Joomla - and they were very helpful! I hope SiteGround produces many more. In addition, the chat service which we are using now is one of the features which sets SiteGround apart and above all other support services.

1,902

Muhammad Nadeem Ferozi I am developing application from past 12 years and I have worked with different companies. The customer care which I am getting from SiteGround, It is excellent I must say 10/10 Good job lads keep it up and keep look after us. GOD Bless I am more than happy

1,903

I have used multiple web hosting providers but No one has been this good. Trust me, you will never regret paying for Site ground. It's my 5th year with this company and No issues, No problems, 100 Support, A

1,904

Such townships create a safe and tranquil community that is becoming the latest social trend to reside in. Unlimited access to internet and uninterrupted cable connection are also offered to the guests to keep them connected with the rest of the world. When youre done with that, head to the Temple of Ra with the Cobra Idol as your Geocache item.

1,905

Ron The best host ever for all my sites. Siteground offers the best technical support assist. And their datacenters are the best in usa, holland and asia.

1,906

I received some links to check what I need to do.

1,907

I two worrds:

Absolutely fabulous.

1,908

i have sent in over 10 requests for help still no active site building software (failed after one month) still no access to their help forum . thy quickly sendan auto response which gives them great help desk stats. HOWEVER I HAVE AN UNUSABLE PRODUCT!!

1,909

I have been in contact with two different assistants today and both of them were EXCELLENT !!!! I have recommended Siteground to my froends, and one friend took up your hosting plan yesterday

1,910

I'm blown away by Siteground's hosting services and a cosmic inspired tech support team. Great job all around! Thank you.

1,911

Eren First, I wanted to say that I dont typically write reviews. However, the service and support that I received (and continue to receive) from Dimitar Dimov, Teodor Chilov, Delyan Delov, Minko Mihnev, Plamen was BEYOND STELLAR (I had to put that in caps for emphasis :^). Before coming to , I was with another web hosting provider for almost 6 years. A week ago, I was ready to launch my new website and the other web hosting company told me that they did not support a certain file type that was needed for the new website. I went into slight panic mode, until my husband suggested that I find another web hosting company. was the web hosting provider that was suggested as the best fit for my specific the six year period that I was with the other hosting site, I only used the Help Desk once or twice. However, in the past week, I sent numerous requests for help to initiate the website transfer. The lack support left me extremely frustrated. Most of the replies were delayed or did not fix my problems. Not to mention, I was put on hold for over 2 hours and never got the opportunity to speak to a Customer Service companies say 24/7 customer support, but its more like well get back to you in 24-48 hours. With 24/7 means just that. They are available 24 hours, 7 days a week - around the clock. When I submitted my support tickets they would quickly go from Open to Open and Processing to Awaiting Your Reply. They were so fast, I found myself waiting by the computer so I could be there to reply!The gentelmen listed above did everything they could to assist me with getting my files transfered and my website up and running. When I had questions, they answered them. When I didn't understand or needed clarification, they clarified (I am NOT website savvy). The level of detail provided in the responses was and very refreshing (I wasn't just given a link to an article to read). Everyone was kind, patient and and thorough in their responses to my problems. Im quite certain they probably found me annoying, because I was beginning to annoy myself, but they kept on helping and providing exceptional support. The Support Gurus at are not only professional, but it is clear that quality customer service is a have only been with for a little over a week, but I can not begin to tell you how amazing the experience has been. I am SO glad I switched to this company. For anyone looking for a company that provides wonderful support, look no more. SiteGround is the place to be. I am telling everyone I know to host with this company. If there was a ROCKS t-shirt, Id wear it with pride. So ... stop reading my long review and purchase the best plan for your needs! :^)-Eren

1,912

Deven Jadav Support team proves that distance don't matter for web hosting. Getting instant support is what we customers look for after getting a good hosting solution. And SiteGround always proves it correct. Cheers!!!Founder,

1,913

I had a problem that I couldn't solve. I wanted to expand from one to several ecommerce sites, but on my shared hosting plan, I could only have one SSL certificate; one SSL per c-panel, and one c-panel per account. I couldn't afford to go up to a cloud package, which would have been the obvious choice, and opening new accounts for each of my sites seemed laborious and unnecessary. As I talked through my problem with my customer service rep, Boris, he came up with the idea to switch me to SiteGround's GoGeek plan which is PCI compliant, eliminating the need for individual SSL certificates on each of my sites. His solution saved me lots of startup money, and I really appreciate that he didn't just push for what was more more beneficial to SiteGround, but cared about me and my concerns. I have been with SiteGround for a few years now, and I would never leave. 100 uptime for me, and I love their chat system which gets me help fast.

1,914

Customer support is absolutely brilliant! The operators are friendly and very helpful.

1,915

raj kapoo nikaya helped me today.

1,916

Blown away by the speed of their customer service, its competency, friendliness and willingness to help. The language skills of the team are spectacular. From transfer to settings, the hosting service is seriously out every competition.

1,917

We have very excellent and professionally competent response in handling site transfer and technical issues with very courteous support team.

We would recommend the SITEGROUND to all who need good hosting !

1,918

Ridiculous speed of response. 'Neck-snappingly' fast.

1,919

I hosted several web sites with HostPapa but was extremely unhappy, their security was lax, the support was poor and when they more than doubled my hosting costs I decided to switch. Since all my sites use Jooma SiteGround was a good fit. I have found their support to be second to none, their personnel actually answer questions rather than simply copy-pasting something that might be approximately correct. Performance on their servers seems to be pretty good, I get good response times. Their auto-update of Joomla is also a benefit. I will be shifting other web sites away from HostPapa to SiteGround

1,920

SIteGround is absolutely terrific. They should be a model for how other hosting services handle their business and their clients. Problems happen to everyone and in some cases there is nothing anyone can do about it. It's in how the situation is handled that makes the difference between an amateur and a SiteGround and the people that they make a part of their team, are Absolute Champions! I Love being with SiteGround and as long as they keep doing what they're doing, will stay with them and will refer as many people to them as possible. -C

1,921

Michael Davis I have always been happy with your support. I may have experience, but that is on godaddy's platform with godaddy tools. So when I get lost in your interface or different terminology I resort to chat or a ticket. I always find the support either way to be superb. I am hopeful that as you grow you will still be able to offer this level of service. Your response times and time to resolution are unheard of in the industry!Here's to wishing SiteGround a bright future, and hoping more people find the value of your services!

1,922

leight Quick response and resolution, perfect!

1,923

I've had experience with lots of hosting services over the years. I just recently moved to SiteGround because I was having troubles with the service I was using and a friend highly recommended SiteGround. I've just been blown away by their tech. support. It's 24/7 and you can contact them via live chat, by toll-free phone, or by support ticket. In all cases they respond super fast. Using chat support, I never had to wait more than 30 seconds before I was connected. I've never waited more than an hour for responses from support tickets and often they respond so fast it's almost like chat. Once my site was up and running it was much, much faster than it had been with my previous hosting service. I've just moved my second site to SiteGround. Oh, and that reminds me, if you're moving an existing site from another host, SiteGround will do the move for you! For free! I'm going to move my other two sites to them today. Check them out!

1,924

I already asked for support help many times, most of the time by the chat, and to now I am still amazed how helpful the support team is so effective, so polite. It is really a pleasure to work with Siteground.

1,925

Aj I am very much satisfied from the support guys. this is for the first time in my life i have seen such a fast support almost like thunder light fast support

1,926

Not just typing words to polish them up. Their service is excellent but their team are the best at giving help when you need it. They will swim that extra lap for you just so to make sure your getting your code up and running! Good Work SITEGROUND!

1,927

The worst experience of my chatted with a sales rep who promised me 'tech support' so I could load my site. After I paid, and tried to get support, I was asked to open a 'ticket' and am still

1,928

yes, they're cheap and it shows in server downtime, ugly templates, limited web design capabilities, english language-challenged 'sales support' on phone (there is NO phone tech support), for that you must play 'ticket' volleyball in what is the most inef

1,929

I've been using it for a short time, I moved my website from a free host to siteground and so far I can see the benefits, the Wordpress tools are pretty good and the support is remarkable, is fast and accurate, they have help me to move my site smoothly.

1,930

I was recommended to Siteground for their Magento hosting, they set me up in no time at all and since then I have been 100 happy with their service in all respects. Their support service is particularly good, they are outstandingly fast to respond and most issues have been sorted within minutes with minimal fuss.

1,931

Andi Coombs I just had another amazing live chat support session with SiteGround. Problem fixed in under 2 minutes. We switched from with some hesitation and we have been nothing but completely satisfied since the move. Ivan, George, I can't remember everyone's name. But if you can look up my past chat sessions, I would give all of them 5 stars. Here to stay!

1,932

Jose Carlos Reis e Silva I have learned a lot using the open source software that SITEGROUND offers through Fantastico, CGI center, Site Softw. and Google Appl. Tutorials are great and you can learn by yourself. Support is fast and helpful. I could not desire more, and I consider myself a demanding person. After early bad experiences, I'm not thinking in changing having bought hosting space for 4 years.

1,933

Easy to manage, great support in real time!

1,934

Your support services is the best I have ever encountered. I am a customer for life.

1,935

Jon Ruddat The support chat reps stay with you until the issue is resolved. Hosting service is fast and reliable. Support also helps a bit more than just with hosting trouble. A breath of fresh air to finally be with a hosting company that services the customers.

1,936

Very good support. Quick Polite, Helpful.

1,937

I'm very new to web hosting and for the past 4 months I never had any issues with any of the features! Just today I posted my first ticket and know what? It got resolved in just 2 min and 50 seconds!

Their support team is the best ever!

Kudos for SG team!

1,938

Siteground are deceptive about their service levels and features- beware. Uptime is not acceptable for business site Server space limit is 5GB not 40GB etc

1,939

Techincal support was right there to help. They couldn't solve the intermittent issue, but, gave me suggestions and a link to get further help if I ran into the problem again. The customer service agent cared and made sure it was working before she moved on to another caller. I really appreciate the time the support.

1,940

My experience with siteground is perfect! Everything is working like described even if I'm new to some of the technology I'm using on this site. Also, I'm really surprised for how simple it was to accomplish many trivial tasks.

1,941

David McCreary I am VERY pleased with SiteGround. The reason I'm updating so fast is that the support here is superb, and the tools for Joomla work great. Everything just works. I've been with a lot of hosts over many years. The recommendations from guys like Nicholas from Akeeba, Brian Teeman, and other Joomla Gods were right. I look forward to a long mutually rewarding relationship. Thank you and the entire support team. I'm impressed.

1,942

Gains Milligan The 'Site Down' problem accessing my email from public library network was resolved by the technicians in less than 5 minutes after I went through the steps required to ping and test the site. I really appreciate the wonderful service!

1,943

SiteGround hosting not only provides support for hosting related issues, but also when you have questions or need support with Joomla, Wordpress, etc. I had a sorting problem with Virtuemart and even faster than the answer on the Virtuemart forum SiteGround guy fixed it for me.

1,944

The most effective, fastest customer service anywhere! Love it!

1,945

Felica Just signed up via chat and it was so painless and quick. I loved the chat agent's quick responses and knowledge of the products offered. Thank you Tanya!

1,946

The Tech support is truly impressive via the live chat option. Resolved my issue instantly. No wait. Also, never had 1 issue in 3 years of hosting, always up, tons of reminders approaching billing time, very helpful in my life.

1,947

I've had problems with my email for the last 6 monts, I asked Siteground for help, and the mail was working in 10 minutes.

Thank You, Siteground.

1,948

They CHARGE you to backup your account here. I've never had ANY host charge for a backup--it's likely been an option in cPanel. I've got 4 websites to move at $25 each. Good lord what a ripoff!!! avoid!!!

1,949

Siteground is one of those rare companies where what they deliver exceeds their marketing hype. I have been pleasantly surprised at every turn.

1,950

Less than 1n minutes, i solved my problem with Martin great ....simply the best service in the market at this moment. thank you

Lasantha

(Italy)

1,951

David McCreary I am very impressed with Valcho and all the other support staff who have helped me. The response times are in mere minutes, and always succinct and helpful. Now I know why Brian Teeman, Nicholas from Akeeba, the fellow from No all the Joomla Gods recommend Siteground. I will be moving a lot of accounts and doubtless moving from Cloud2 to 4 and then up to one or more dedicated servers in the coming weeks and months. I had tried Rochen this past summer for a client. Nice machines, HORRIBLE support. Siteground simply blows them away. I'm impressed. Give all your tech guys a raise.

1,952

Pas Panaligan Your great and continuous support is always appreciated. Keep it up.

1,953

The service I've received so far from SiteGround can best be described as out of this world. This is probably the under statement of the year. They are lightning fast to respond to requests and to perform tasks. It is like a Olympics team that do their best to excel every second of the day. Well done guys. I have never seen or experienced anything like it before. It definitely gives me great peace of mind to know that my websites and reputation are in safe hands.

1,954

With the right partner, everything is possible. I find Site Ground, the best host. Fantastic service, free script installation.

1,955

jcn50 Those guys are selling 10-years old shared hosting service:

1,956

Siteground response and support from both online chat and tickets is incredible. Such friendly and helpful folks at all locations. Siteground is the best I have ever had experience with.

1,957

I currently own and . SiteGround has fast tech response time. Great price for all of the features. I take advantage of the unlimited space and unlimited ftp accounts. Over all they are a great hosting Company.

1,958

Phenominal support and features that make it worth spending the money on.

1,959

Siteground rocks. It has excellent uptime and swift customer service. If you want to host a Joomla website then is the best choice worldwide!!!

1,960

I am over 70 years young and have used Siteground for many years. Any problems I have downloading shopping carts have been resolved by siteground quickly. Sireground have helped me many times as I am not very computer savvy. The support people are always patient and provide step by step information for me to resolve my problems.

Siteground was recommended to me by a friend and I would have no hesitation recommending Siteground to my friends.

1,961

Nicole Singer You have NO idea how much I appreciate this person. When I see his face I breathe a sigh of relief because I know that he is going to help me. He ALWAYS helps me more than you can possibly imagine. ALWAYS goes his way to go the extra mile. He truly is a lifesaver to me. I have worked with many of your people (unfortunately) :-) -) since I am brand new. There was one person in the beginning who was helpful and I appreciated that so I sent a message on her previously. I feel after having really spent some time now working on building my website and having repeatedly worked with so many of your representatives while I appreciate all of their help truly, this man stands out way above all the others. I know that seems crazy since it looks like he is but he he seems to always understand what I am asking and answers with an answer that truly helps me, doesn't use language above what I understand and always goes above and beyond to make sure I am on the right track before he leaves. With all the work I have to do, it seems a bit silly to spend so much time writing this to you, but truly you need to know how top notch this rep really is. I Thank you. I am grateful more than you know.

1,962

Jeffrey Kelly I'm always very pleased with the assistance of the technical support team. They're great!

1,963

Hi there, I'll go straight to the point. If you are not tech savvy,they are the best by all means. If you are tech savvy,they are the best by all means. Support, resources, speed, affordable and anything else you can think about. The best hosting company I ever used in 15 years doing online business. Enough said ... They are the top choice.

1,964

I cannot recommend SiteGround highly enough. Fast and efficient support, great performance, and professional from start to finish.

1,965

SiteGround's Response Hello jcn50,

1,966

I Love the SiteGround Service. I found always a great solution. The Live Chat Excellent!

1,967

By far the one of best hosting company! I have been dealing with IT and T for over 8 years and are a complete provider. They helped me from start to finish and even installed my e-commerce app for FREE - where others were quoting $300! Thanks

1,968

Excellent features for the money!!, it is my first hosting experience and so far they had exceeded my expectations. Like with all others, make sure you are comfortable with all terms and conditions before signing up.

1,969

One word, Amazing and Awesome!

Sorry that was 3 words! :)

Keep up the great job guys.

I feel very safe and well take care of.

I found you just before starting giving up on finding a hosting provider with everything you have and I did not know those features where ever existed!

Greatest of all the support! Awesome! Really friendly, fast, and nice and competent individuals! I can just keep but I am sure you already understand where the words come from :)

BIG hugs and do try them out, they offer 30 days money back guarantee ;)

1,970

Siteground are great and very active with the clients. Their support system is immaculate and they are able to cater to your needs in times of hardship. I went to them regarding a serious issue and the support staff (Olga) was of great help and managed to give me a secondary option to solve my serious issue which was desperately needed.

1,971

Simon Miles I just wanted to drop a line to acknowledge really excellent support from Liliya today, who was extremely helpful and also from the whole SiteGround company, actually i am amazed at the level of help and support I have got through the entire experience of signing up a couple of weeks ago. I can't recall ever having customer service so good. Normally this kind of support is all about trying to convince the customer that the problem is not the servers fault. However, your team have been so happy to help me on any outstanding, and Liliya exemplifies it.

1,972

nicola beach 5 stars, great service, keep up the good work guys!!

1,973

Siteground offers reliability and userbility in my own words simply means great to use.

1,974

I cant say how amazing Siteground has been this far. Not only was it cheap hosting, but it was fast and they even migrated my entire wordpress website over for me for free. That was awesome since I didnt know how to move my site from one host to another. Not to mention I installed a plugin that messed up my ability to upload pictures, but didnt know that it was a plugin, and they got to the bottom of the problem and solved it by the end of that same day. By far best host Ive ever had, and Ive been hosting websites with multiple companies for year.

1,975

Robert I am fairly new to the IM world and the learning curve has been daunting. My experience so far as far as being satisfied has been one of mostly frustration. My dealings with SiteGround has been nothing but exemplary and fruitful in every way. I cannot give enough Hurrahs! for their service.

1,976

20 years online and the customer service at siteground has matched the pace of todays customer demands

1,977

I have been very pleased with the service I have received from SiteGround and I highly recommend them.

1,978

service, price, everything.

Great work guys.

1,979

Siteground Always best with all types of support and customer service rep answers all questions and will retail all the customers the way they spoke was nice and friendly and in professional manner. Will tell my friends to use Site ground other sites only provide support for domains but you guys provide support for all technical issues. Happy doing business with you

1,980

Best Support

intelligent people siting at backend, who can resolves all issues within minutes have helped me save my site numerous times ofcourse siteground offers loads of other features and resources but support is the best I will recommend siteground to everyone who wants a safe and secure website and wishes peace of mind regarding support

1,981

Kieran McCusker Got helped by George G, took nearly an hour and a half of his time for a technical problem I was having. George was extremely patient with me which im sure that cant have been east as im not the most technically minded. Again the level of service I received from you guys and especially George was unmatched by anything I received anywhere else. For nearly an hour and a half, George walked me through every step of the technical problem until It was resolved. The value for money that I get from the quality of product and the level of service I receive I sincerely dont think is possible from any other hosting provider. I have done and will continue to recommend your services friends and colleagues needing a happy customer.

1,982

Erin Knutson The service representative, Daniel, was beyond patient and helpful with my multitudes of questions. He resolved my questions, quickly and concisely.

1,983

The customer service in siteground is incredible. The staff is extremely helpful and friendly. I have never seen such a responsible group of IT professional. I wish every customer service would learn from Keep up the good work!!!

1,984

Siteground continues to be the best hosting company I have worked with. They are incredibly well-staffed with very knowledgable techs! When the average response time for a support ticket is measured in minutes (sometimes seconds), you know this company is a keeper! Great job, Siteground! Thanks again!

1,985

Diane Customer service was exceptional and reliable. I started by asking all my questions and ended by signing up for hosting. Believe all the great This company and it's support staff are the real deal. Happy customer!!

1,986

Its the 4th or 5th time I've used their Live Chat support and like always they help me without me knowing much about this stuff!

Good prices, excellent support and service!

1,987

SiteGround is the worst hosting provider out there for technical support. They have only a few avenues for opening a ticket and the few that are available are buried deeply. A simple SSL question was referred to their fee-based developer team.

1,988

They helped me right away when i had a problem. They are 1 in my book. SiteGround ROCKS !!!

1,989

One of the reasons I love working with Siteground is your amazing Customer Support. They have always found a solution for my requests. I feel that I truly have a business partner in SiteGround. Would recommend it to anyone.

1,990

I am the webmaster at I have been hosting with siteground since 2004 and They by far are the best and most reliable host I have ever used. Great customer service and excellent pricing. Their servers are always up and they have a great team managing customer support issues

1,991

Siteground provides best service for the money. Their customer service is one of the best you can find in the market. Once I accidentally deleted a file and the rep was very prompt in recovering the file for us. We are very happy with response time the website provides. All the admin features in cpanel for the website maintenance are easy to use. We never experienced any downtime or latency issues for the last six months that is up the good work, Siteground.

1,992

Debra Walkenshaw Thank you for your help! I wish there was a way to do this without bothering you fine folks! Thanks again!

1,993

I'm sure the service is very good but After being asked for a copy of my passport I cancelled the transaction. Sorry but you had my credit card details and I'm certainly not comfortable emailing you my passport as well. Other than that, service was good.

1,994

Polite, prompt and reliable fully managed hosting perfect for my non-web-developer colleagues at our charity HQ. Cloud3.

1,995

Faisal and Umair Amazing hosting provider, love site ground in Exceptional support and supporting staff. I have used lot of hosting companies like, blue host, dream host, just host, I page, but no one can compare with site ground in all aspects either, support, uptime, features or price. Siteground is the King and Master in hosting. Siteground helps their clients very professionally and in a very kind and helpful manner.

1,996

Unbeatable support ... instant and qualified! Kamen G and the others have all been top notch!

1,997

Only our second hosting provider for our dedicated server needs. Though I now see better value for the money, they ar still fairly good. No telephone support, but have been very fast at solving any issues we have. Billing on extra disk space a problem.

1,998

I basically needed a small site to provide data for my classes and develop a podcast. Service is excellent for the money and the features are amazing for what I need.

1,999

I've tried all the big ones, like webhosting hub or media temple. Either you have a low payment and a horrible customer service and product or you have to pay twice as much you pay in Siteground. If you want the best for less, go for SiteGround. AMAZING customer service, not only fast but caring and involved. The serves are lightening fast and the CPU power is greater than the competition for a cheap price. bluehosting and webhosting hub are NOTHING compared to them.

2,000

I have tried many hosting companies over the years, I have found these guys are wonderful as they are always able to resolve issues quickly, they are curtious and treat you like a human, they have great rates, and know there stuff.

2,001

Tony Rocha Hi there, I'll go straight to the point. If you are not tech savvy,they are the best by all means. If you are tech savvy,they are the best by all means. Support, resources, speed, affordable and anything else you can think about. The best hosting company I ever used in 15 years doing online business. Enough said ... They are the top choice.

2,002

Markos Filianos I am more than satisfied from the Help fast good to be true!;)

2,003

thanks guys for your excellent support

2,004

I highly recommend Siteground services for all your internet needs: hosting, email services, etc. THeir prices are so fare and their customer service is UNBELIEVABLE!!! Their live chat is available 24 hours and they guide you step by step when you have a problem. Regarding hosting a security, they are always on top of all issues. They let you know about any issue as soon as they know and even before big companies announce them. THey are always updating softwares with latest updates (joomla, wordpress) and you dont even need to worry about tat, because is they make everything smooth. All my clients are now using Siteground and they are very happy with the service! KUDOS!!! and always keep your customer service level HIGH!!!!

2,005

Mike Sollinger We ran into problems with our original hosting service and found Siteground after a TON of research.

2,006

I had literally a few hours to find a suitable host for Moodle. As soon as I cliced on SiteGround, along came Ivan P who was a complete and utter God-send! He even went as far as installing Moodle for me and setting it all up; service like no other!

2,007

site says UNLIMITED email accounts and unlimited space, traffic, its almost impossible to submit an actual ticket or get a human person. they have a 200mb email quota per email user and never mention quota in the UNLIMITED EMAIL advertising

2,008

I've been with them for 48 hours and am about to cancel my service. Their customer service, although very fast, doesn't seem to know how to speak English. I ask one question, they answer another. I'm off back to ProStores at least they speak English.

2,009

I have not been a customer long enough to speak to values, features and uptime, but I really just wanted to say how much I appreciate the SERVICE! Wow, I have been using godaddy for years and struggling to figure everything out on my own because godaddy's standard response to a plea for help is usually a link to one of their self-help pages or the 'we let you run wordpress on our server but we don't support it'. This is my first day with siteground and their techs have helped me off and on all day. They are super quick and responsive on CHAT (which is my preferred support method), they know what they are talking about, they are polite and they jump right in and really help you. This is such a welcome change! It has been a long day but it all worked out because I had help at every step!

2,010

Excelent service, great support. Would not change to another company. We are a small company and we really appreciate their constant backup to our bussiness.

2,011

J Bradley Thomas After over a year of research that I believe your company will provide the best overall hosting for me. I started, as many do, looking for cheap hosting, but could not find any who supported Joomla, my chosen CMS, effectively enough for me. Would they be there to help me when I needed assistance? I had my mind set on two other companies (InMotion and CloudAccess) earlier this year and but decided to check the web again for alternatives because I could not decide between the two companies. CloudAccess appeared to be more Joomla centric but would become expensive if I needed more than two websites. InMotion was local, but seemed to lack full support for Joomla. After reading reviews in the past few days, I believe SiteGround is the place me. The price is more than I had intended to pay, but you get what you pay for in this world today. I believe that after reviewing your site and its services, your pricing is reasonable and probably a very good deal in the long research today landed me in your chat room with Teodora. Teodora was knowledgeable about your features and answered my questions well. She offered to contact me when I am ready to begin with SiteGround. I was surprised with how fast she was on line to chat. which was much faster than other companies I have contacted. The session started off with an interesting term, freaks, which caused my eyes to open. Being a freak about Joomla means I would be getting a company who is very interested in the CMS and therefore more qualified to help me learn and get better at developing my website and should provide more assistance when needed. She asked about me and my experience, the first to do that. Being in customer relations myself, as a pharmacist and manager, I noticed that she placed the customer/client first in asking to know about them therefore ultimately making it easier to serve them and give them something needed as opposed to selling them something. From the beginning, her answers were concise and informative. If she her behaviors represents the companys goals and mission, then she is an asset to your company in my opinion. Yes, I know that she is in sales and her job is to sell, but I got a different sense of value about your company in chatting with I continue to peruse your site, I am learning more about your company and its services. Should I have any more questions, I will contact Teodora or someone else in the Chat feature to get you and I look forward to using your services soon.

2,012

James Kravitz Service is unbelievable - I have never experienced such fast service with a team who really tries to help understand what you need. Other hosts have nothing on guys!

2,013

The support team has been very helpful in my multiple interactions with them. They quickly answered all my nerve racking questions and kept the entire experience friendly and fun! Thanks a lot you guys, you made me a Siteground Fan!!!

2,014

What a great service, website fixed in hours after mootools for the fantastic service, after an issue with some code we I couldnt find. I recommend this service to everyone the best hosting provider I have used.

2,015

Bren Great support very patient with clients

2,016

I gotta say that Siteground has the World's fastest support! Every time I have any questions or need help with anything, Siteground responds SUPER QUICK in no time!

2,017

The best technical support I have ever seen! I am very, very satisfied!!!

Caroline

2,018

although sounds good value -many features, Siteground have deteriorated in recent months to the point that their hosting is not all it first appears. Reliabiilty is awful, as is customer service (they respond quickly, but do not answer questions quickly)

2,019

Siteground provides a quick hosting service with all the bells and whistles you can pay for. Their initial setup is smooth and they offer transfers of some times of web sites for a reasonable cost. It seemed like we were off to a nice start. Unfortunately, their hosting has been down for me several times and each time I check with their service, it's suddenly a 'planned maintenance' time (even though I had not been notified ahead of time). Some of these outages have lasted for many hours. (I just experienced a 4 hour outage before writing this review. Yes, it was also 'planned' without notice.) Furthermore, their support is online only (no phone support at all), so if you are having any connectivity issues of your own, you're out of luck. I have had dreadful experiences with their support, but I'll try to be as nice as I can here: they obviously have a set approach they are supposed to present to customers. It's not always helpful to the customer. It _is_ always helpful to SiteGround. I suggest you find another hosting company.

2,020

We are a large webdesign and hosting reseller managing 100 domains. We began with Site Ground as a vendor for our Drupal, Wordpress, and Magento hosting. As a large web design and hosting reseller, I found Site Ground to be one of the most incompetent hosting services I have ever encountered. I think Site Ground is probably OK if you are a business owner with one or two domains you wish to host. After the initially painful period of being setting up a domain, and then having to set it up again, and the inevitable correction of a dozen errors before your site is properly functional, they can probably keep it up and running 90 of the time. If you are a reseller who needs to set up a new domain/webspace times per monthrun for your life. In the month we used them 1. They were incapable of correctly installing SSL certificates with associated dedicated IP addresses. 2. After incorrectly installing three of the purchased SSL certificates, they downed one of our live paying-client sites through a singularly amateurish error. They attempted to correct the SSL error by without warning or notification changing the IP address of the domain, so that no DNS could find it. The site was down for hours as the DNS re-propagated. 3. When you go to the live chat, it asks you if you want a sales representative, a technical support representative, or a customer service representativehowever, all three options always lead only to customer service representatives (non-technical). When you start asking technical questions, they either put you on delay to ask the techs, or tell you to send an email. 4. It usually only takes them between 5-15 minutes to respond to an email tech support requesthowever, the answer is frequently hasty and wrong. Very fast support is useless when the support is inaccurate. 5. When asked to create GLUE records to add nameservers to a domain, they didnt know what that was and even after detailed explanations including tutorial links still could not get it right for over a week. 6. They absolutely will not, under any circumstances provide a live chat or live telephone call with anyone, even if it is the only way to save a $2000 a month client 7. Every domain we set up, and every SSL we purchased from was riddle d with problems, and ultimately don incorrectly until two or three hours worth of support tickets were worked through.

2,021

Zach Hartle Hristina did an exceptional job of walking me through the steps of registering my domain name through Site Ground and then immediately updating my DNS to link to my new domain. The process was surprisingly easy and I am happy to have my hosting and domain name now linked to site ground. Your updates over the past couple of months and year have been dramatic (especially considering there was a point I considered switching to a more designer/user friendly site). Customer service is often how I eventually make my decisions, and I am happy that I have chosen to stay with Site Ground as I dont imagine my issue could have been resolved in a more straight forward and customer friendly fashion.

2,022

Angela Hill Nikolay A., (hope I spelled your name right) was very helpful, and provided very thorough explanation on the services he performed. I would highly recommend him to anyone needing assistance. Thanks for everything!

2,023

I have had SiteGround for over 1 year and it has always worked very well. Their online chat support is great and they are always there. Their backup is also absolutely superb it is possible to restore the whole site with two button presses, and 1 to 2 minutes, it has saved me many times. Pong Lee

2,024

Best hosting site that I have tried and I have tried quite a few! Support is excellent; the people there try their best to resolve any issues you may encounter! Recommended!

2,025

Kat Smith I'm new to all this and I have to say that this company has the best customer reps and support! The chat help is fantastic and I have been very impressed with how quickly they have responded and helped. Thank you Siteground and I will definitely recommend you!

2,026

Response Time: Virtually instantaneous.

Problem Fixed: Check

In this day and age of poor customer service I was incredibly pleased (and surprised) after filing my first IT ticket with Siteground. Great work. Will recommend.

2,027

This is a great company.

2,028

I have been monitoring SG for over a year - statistics, reviews, etc. Despite, they have experienced downtimes and have clients that are complaining this is one of the best hosts I have ever seen. The tech support is great and the response time is incompa

2,029

I have been using Siteground for a few weeks and love it. I'm new to wordpress but have been working hard to learn it. When I have questions I feel completely lost and for a moment don't know where to turn. Sometimes I figure it out, but when I can't I have tried the chat option. The people at Siteground have helped me every time I turned to them, even when my question turns out to be more of the workings of wordpress then Siteground. They have answered my questions and sent me links for more information on whatever I'm asking. I would highly recommend hosting with Siteground and am so glad I found them!

2,030

I was aiting for more than a month to see if they solved problems but now they are just cheated to me. I pay for an expensive service and they are not capable to solve, they assigng blacklisted IP, they have no idea about how to solve issues so far than a normal little advance user. They lie, i can proof. I am client for more than 4 years and believe me i dont knwo what happened but if you are thinking in host your site there, for your health dont do it. This is serious opinion, is not a joke. I have really serious troubles with them and is in this moment when you see who are they really. Whne problems appear no way to make any claim, unless no one take a claim. As a business man i hate write bad opinions, but this is so so critical as i need taht all people know what happen if you have a problem with this company. They think in the other ide custoemrs are a kind of unknowledge persons and well, i have no problem in send proof to who need to know more.

2,031

I have been using SiteGround for many years and find them to be the best in hosting I have dealt with as the webmaster at Server speed and down time are never an issue. Their customer support is the best I have ever dealt with.

2,032

Ivault Media Partners LLC As always, you are my website hero! Thank you again.

2,033

Simply the best in Hosting services. The best in customer services also.

2,034

Ive been with Siteground since 2007 and think they are wonderful. Customer support is second to none and I have had plenty of bad experiences with other service providers when working on behalf of clients. I always advise them to use Siteground instead.

2,035

Grace K I will say this: while I have encountered an occasional lackluster, lazy response from some of the agents, each response HAS BEEN INCREDIBLY FAST. And even with the lazy responses--with a little kicking and screaming, it was resolved.

2,036

I like their support, development of their User Panel, Support Ticket and all other services, i love their services because no BLA BLA is STANDARD. I RECOMMEND THEM

2,037

Unbelievable. I could use more adjectives but time and time again they amaze me. Support tickets are dealt with in a matter of minutes. No point in going anywhere, just refresh the screen and the ticket is done, answered and solved.

2,038

If you are planning on running a small site without prospect of it growing then SiteGround is a good deal. Otherwise STEER WELL CLEAR, they will pressure/force you into upgrading from their $ package to a $ VPS at the drop of a hat. AVOID!

2,039

Hi, I am sorry I have no rocks/sucks to disscuss with you. I have been for 6 months with Siteground and I just wanted to thank you for your great support services. I hope I can upgrade to new services soon!

2,040

We have tried about 3 different top service providers for our large site. When i first looked for hosting for my friend's website, built on Magento (crazy large system) i found SiteGround. They look a bit not promising at first because they new in business i think, but after just 1 hour you can see the difference. You get more for your money, you get tech support even after you pay the annual service! it's great. I decided to transfer our large site too, which built on WordPress and they transfer it all free for us without asking or telling them that i have my friend's site with them. Also, since then, we got about 20 times issues (i made all of them) and in less than 2 minutes of opening ticket, less than 2 minutes!!! they respond and fixed it! I give them 5 stars and 1 over any other hosting service today.

2,041

BrazilianMiracle I use SiteGround for an osCommerce site. They have the most reliable service and fastest tech support I have ever experienced.

2,042

Armin Sahebjjamei Great work, everything works very smooth. Thank you guys!

2,043

Very good experience with hosting and very helpful and friendly Customer Support Team!

2,044

I am ZERO tech savy, had an Issue with my shop and the guys from Tech Support seriously helped me with loads of patience to get my site up and working,

10000 x thank you!

2,045

Aasiyah You know Ive been in the internet business for a long time and been with many hosting companies as well,and as far as am concern SiteGround is the best in prices,features and the best is the support totally amazing.

2,046

I had a problem with .htaccess that was not readily correctable. But the customer/tech support team continued to work the problem until it was fixed. I've NEVER had a hosting company work so diligently to correct a problem. I'm SO glad I left HostGator!

2,047

SiteGround is the perfect place to do your online hosting. Never had a problem, good clean help right when you need it for a cheap price - nothing more to ask for!

2,048

Siteground is good for the price but can be slow. The problem is once traffic grows and if you need advanced things like SSh they want to upsell you. Bottom Line is for a begginer to medium user it's a good deal.

2,049

I am super grateful to the Sales Support team.

Instant response on Chat, they stayed online with me for an hour and a half to answer all of my questions, and not once did I feel like they were wanting to get rid of me. They understood my questions and situation and were able to find me exactly what I needed.

2,050

They have the best customer support, period.

The only one time I ever had a slightly lousy 'canned' response, they apologised immediately and escalated my query to the highest support.

I am an intermediate user, and I think it'd be a bit harder if you were a total beginner, but considering their customer support and large database and faqs, maybe not.

I recommend this host for anyone looking for cheap shared hosting with great support.

2,051

AndroidMiniPad I had a lot of choices when it came to hosting and SiteGround was the logical choice. Their Softaculous installation program and WordPress support make maintaining my site a snap. Great Tech support and fast servers. Highly recommended

2,052

Jennifer Stankard I love SiteGround! They have hosted my website for 5 years and have always provided the highest level of service. Thank You!

2,053

they answer my questions quickly

2,054

This web hosting is the better one Ive ever seem. I got out from Amazon and after changing to SiteGround my site got faster and their support is very very fast and easy to understand. Ive only good things to say about this company!

2,055

jaap Very fast, many possibilities and wonderful support!

2,056

Being a designer I work with ALL the hosts. And I have to say that SiteGround has the best and fastest support I have ever seen! Why do I even need support if they're so good? Because I'm always messing with code first and apologizing later. ;)

2,057

I am a customer in SiteGround since 2007 and I can say that SiteGround rocks!!! :) The customer support is awesome and they answer all my questions in a minute.

2,058

Still happy after 2 years with this service, and by happy I mean zero complaints.

Yes, they charge for more than 7 QUESTIONS a year, but there is no limit on actual service issues (ok, let me be precice: I've made more than seven service requests this

2,059

I had a problem with the 404 on my site, but the assistance is managed now to solve the problem. Great!

2,060

I have been trying out building a Drupal site in the last few months. I went with 2 other hosting providers. UKWebSolutionsDirect provided a good service but support was a little slow and not always helpful. 123-reg provided a poor service with several important features of Drupal either not working or poor. Support was lamentable, with very slow responses and little expertise demonstrated by the support staff. Finally SiteGround. Easy set up,Drupal install script attached to ticket on first enquiry.

All Drupal features working properly and the site is pretty fast. Best of all, support at SG is fast and accurate. I have raised several support tickets in the last week, due to my inexperience rather than any problems caused by SG, and the longest I have had to wait for a response has been 20 minute. Quality service and quality support. What's not to like?

2,061

Mike Rizzo When it comes to WordPress hosting and technical support SiteGround is the only recommendation I will ever make. Installation, backups and updates are a snap and their support team is quick and professional. Two thumbs up!! Mike from

2,062

Maria I'm very satisfied with customer help was immediate every time I encountered a you Siteground.

2,063

100 uptime 1/7 Softwares are updated Price is really high as compare to market.

2,064

Very good support team, I have opened a ticket for a problem with an joomla installation and in a half of a minute the support team have resolved the issue!!

2,065

Sharon Quigley I have used a number of hosting providers over the past 20 years and Siteground is by far the best. Their tech support exceeds anything I have ever come across! Nothing compares to Siteground, they are brilliant!

2,066

In the last few days I have needed support and they have been amazing.

Thank you

2,067

In the past year or so their support system has become a hellish maze of tutorials designed to keep you from getting in touch with an actual person. This is absolutely infuriating. Avoid them.

2,068

Incompetant technical support, irrelevant answers and 'we hope it will get better.' Forward tickets between departments endlessly. Oh, and don't be fooled by the live chat or phone support. It's only for sales prospects, the moment you sign up they will m

2,069

Fast response: Even with 26 listed on the live chat the response time is under a minute. Got question taken care of fast. Same for phone assistance. Fast and to the point.

2,070

So far response time and support has been great. A few issues with scripts and installs, but nothing major that they have not attempted to resolve quickly.

2,071

Jeff M. Eggleston I have been tearing my hair out lately using GoDaddy. I tried Hostgator and hated their interface. I tried Network solutions and they had one of the most difficult experiences to deal with ever, plus they Spammed me constantly. You are unbelievably awesome. You (Valcho) installed my Magento site when the development team i was working with was screwing everything up. I am going to work to get you as much business as possible. You're the best service I've encountered in any industry so far. You will have 100 of my business from here on out. Do you have an affiliate program?

2,072

Titus Olowokere Excellent follow up by Helpdesk to ensure the reported issue has been Thanks for your customer support. Much appreciated

2,073

You guys are the best. I am not an IT profi, just the middleman with a decent English passing messages from our IT person to your staff and back. And I am amazed at your service -- the speed, the accuracy, the attention to details, the most comfortable disposition in conversing -- all above reproach. Thanks again. If there were only more companies like yours, in all other fields Your client for life, Misha Rachlevsky Chamber Orchestra Kremlin (Moscow)

2,074

Rumen and Gabrielle were amazing. Feel happy and confident in choosing right place to register domain and get web hosting. Thank you

2,075

Francesco if a customer service has to be voted from SiteGround is an 11!

2,076

Without doubt the staff here are always helpful with almost any problem.

They are also so very polite and nice to deal with.

Georgi helped us far above anything we could have expected.

We wish all the very best to everyone at SiteGround.

Thank you so

2,077

I have been designing sites and purhcasing hosting from hundereds of sites for years and I find sitegrounds reliability to be very poor they have a good site and thier support is good but their servers go down all the time for various alleged reasons

2,078

Advertise:

Outstanding technical support

Great low price: $ You sign up only to find you get 7 questions a year from the outstanding tech support and $ EACH question after that.

There is no trial period on those 7 questions. DECEPTIVE!!

2,079

Siteground provides excellent value and services for very reasonable prices. The support is second to none.

2,080

I really appreciate the prompt friendly service. I really didn't even think I had given enough time for my issue to be resolved and it had and the problem being fixed. Every time I have had any issues it has been taken care of very quickly and I have not had the same issues again. This site hosts my website which is my own company I am building from the ground up so as you can imagine it is very, very important to me. All I can say is thank you for realizing how important this is to me and treating me how you would want to be treated yourself!

2,081

Thomas Smith My name is Thomas Smith. A few minutes ago, I had a lengthy discussion with Mirko about moving my hosting to SiteGround. I had reservations and concerns that he completely eliminated. I have been with my present host for three years, but need to move because of changing to Magento. It is a very difficult decision that I am making because of the kindness, patience, and service that I have received for them. I explained all of this to Mirko, and he made me feel like I had known him for a long time. I am now sure of my decision, and will be making SiteGround my new home, thanks to the patience and understanding of Mirko. He is a competent sales rep. I speak from experience, because I too, have a long history of customer service related positions. Mirko is to be commended on his methods. First he Then he sincerely responds with helpful information. Our dialog was long, but for me the initial contact was important. I have always been told that in life, We never have a second chance for a first impression. Mirko made an excellent first impression, which for me reflects credit on your entire organization. I am now looking forward to becoming part of the SiteGround Hosting family.

2,082

Juliette Benitez Sitegrounds technical support is excellent. I've been a customer for 2 years and would highly recommend them as a web host.

2,083

I needed an answer to something and the support on live chat was very good!

2,084

The support is fantastic, 24/7 online or phone. Extremely polite and quick

2,085

Alessandro D. Quick and reliable support from SG guys. You can not ask for more. Great!!!

2,086

I am a designer, and have recently been referring clients to SiteGround for hosting. I also now host my websites with SiteGround. With both my clients and now myself, the support from SiteGround is paralleled. Thank you SiteGround!

2,087

When email is down, you cannot verify the problem (because it won't connect), which is required before leaving a help desk ticket. Consequently, ZERO customer service. Avoid them like the plague if you need reliable email.

2,088

Very low price, very fast support. My site was down and 2 minutes after my request I had a response and the site was up again!!!

2,089

Chat operators (support staff, I contacted them for technical problem and administrative question) always nice and usefull! And I contacted them late at night ( and ) without problem.

2,090

I have been with quite a few web hosting companies and I am not very impressed with SiteGround. My server has gone down twice and every time I try to get support I feel frustrated with the responses. Will go elsewhere next time.

2,091

Catherine and Pete Lorocco I just finished a chat session with Teodora N, have had her help me once before, months and months is like a breath of fresh air- a real pleasure to have assistance from. So precise, so accurate with is a review which I just posted: on this website: have accounts with 5 different hosting companies, and SiteGround really holds the lead, for customer service, 'switched on' people (Teodora N!)- and simply going that extra mile to I first signed with SiteGround years ago, I was skeptical as I'd never heard of them- but a friend pushed me to them- and I have never looked back. We recommend a lot of clients to SiteGround for hosting, and have never had are very proactive in security- this is really impressive!When you speak with their people, there's no guessing- like some other hosts. The people KNOW, they UNDERSTAND and they can communicate and action- in a positive, results-oriented manner.

2,092

Steven Simon Quickest response I've ever seen, you guys sure live up to your reputation for great customer service.

2,093

I have been with SiteGround for years. They are the BEST! easy to contact in support and always fast to help. Easy friendly user access and tons of great addons, no worry no fuss no LOVE IT!!

2,094

wow i just discovered SiteGround and i feel so happy with the livechat who attended to me like i was an old costumer of theirs, but really am loving it. thank you so much for the great assistance.

2,095

Cristina Andriescu I jsut had the most amazing support ever. I am very abd with all the internet stuff, but Kristyan Syravo took the time and patience and helped me every step. I am so happy I found you! Keep up the good job!

2,096

in one word; Superb! I will chosee SiteGround as long as they are in business and will be a loyal client, I do not have enough words in my vocabulary to describe their excellence,..Do Not Hesitate a moment to choose them.

2,097

Everything used to be fine but then they have blocked my acc with no notice becuase I had more than 5GB of data. They then asked $50 to unblock it. CHEATING. It was said UNLIMITED space. Feel pissed off.

2,098

Without even going into the fantastic reliablity, speed and value for money Site Ground offers, their technical support is second to none.

I had a response to my query within 3 minutes of posting it.

These guys ROCK!!! Seriously!

2,099

Excellent support.

Knowledgeable support staff

Polite and effective.

I tell people about Siteground

2,100

Super amazing and reliable customer service. I had a problem with pages getting a 404 error, and I contacted tech support. First person was unable to help me with the problem and suggested I use their second level tech support team. She provided me with a link and I created a ticket. Within 15 minutes my pages were back online.

2,101

HervÃ© Boinnard I have just finished a live chat with Carrie. And discovered that sheonly joined SiteGround 2 months ago!!Wouah, she is doing great, really. Keep on the excellent work Carrie!And congrats to the training manager as wellShe had 5 stars!All the best from an already happy new Joomla customer!(Thanks to Peter van Westen and Nicholas Dionysopoulos)

2,102

Michal Kranc The best customer service from any host, their customer service staff is very knowledgeable and can teach anyone few things about websites and hosting!

2,103

Huge problem as the website reformat lost all ticket to siteground solved the problem by reloading a backup copy ....whew, we are saved. Excellent help and support. Thank you.

2,104

Excellent customer service and quick response to assist me with getting a new domain name.

2,105

James Taylor I have had Siteground host all my business sites since 2006 and I am always amazed at the incredible service level. As everyone knows with technology bad things can just happen and they do at the most inopportune times. My down time has been almost nil for all these years because Siteground's staff does such a great job. Every efficient.

2,106

I have used several hosting providers from the well known ones to some specialty higher end ones as well. Siteground is the perfect solution for my hosting and business needs. Always fast reliable support. Great hosting company all around!

2,107

When I have gotten technical help, eventually my problem is solved (not always on the first response from them). I prefer help by phone.

2,108

I had a website with siteground. The database behind it was only I tired to change the indexes on the table and this action resulted in my account being stopped for overloading the server. They want more money to 'fix' my account. Stay away unl

2,109

Finding a hosting company is very difficult. It is not just doing a quick search and going to the review sites and just picking what the reviewer picks. You have to realize that they may be into giving a company a high reviews because they are being paid by the company by either an affiliate program or some other means. I am a computer analyst so I dug into the source code on a few review sites to find out some of them were doing this. The other thing we need to do is find out if they belong to EIG (The Endurance International Group ) you can read into this yourself. From there you have to read the TOS (Terms of Service) to make sure your site will pass and not abuse any of their Terms. Anyways after about 8 hours of digging I have chosen only one hosting site that meets my needs. The winner is Siteground. Thank you for the added help in the chat

2,110

Siteground are excellent!

I love the fact that these guys understand how to keep us happy.

Thank you for an amazing :

- control panel

- easy to install software (all automated offcourse)

- great newsletter

- helpfull support team

2,111

Paul Delbar Delius is a website/application integration partner, with a strong focus on Joomla and CiviCRM. We've been working with the same hosting partner for over 8 years, but over the last year, we felt less and less well supported. Since I seemed to run into SiteGround at every Joomla event, I struck up a conversation with Lilyana about what we were looking for. Before I knew it, I was talking to technical specialists about specific details, discovering a few important things about SiteGround. First, they're smart: they ask the right questions and come up with great suggestions or alternatives for what you are trying to do. Second, they are committed to Joomla : this is no hoster that just runs servers and assumes you handle the. Where Joomla is concerned, it is more a partnership and their knowledge extends to operating Joomla as well. Third, they are eager to get things done. I had a test package up and running before I could sit through the next session, and installing Joomla (complete with hack monitoring and auto-update) took less than 2 our pilot installation progressed, we got to talking to Daniel, who was helping us plan the migration of over 50 sites for 30 customers. We had some hard ones (multiple domains under the same SSL certificate, multiple installs with shared code but different databases, ...) but there seems to be no end to Daniel's ability to find a solution. Of course, not everything we ask for is possible -- but it's cool to have someone who actually understand what you try to achieve and thinks along with you to find something that will work. So that was lesson 4 : this is one hell of a focused team! We're currently getting underway with the complete migration, which will take another month or so. Why not faster ? Actually, SiteGround is not the limiting factor. We want to inform our customers and manage the testing of the new installs one after the other, so we are taking it slow. This gradually introduced us to the capabilities of the helpdesk, which is key to maintaining actual operations. And once again, speed and competence. It gets boring and repetitive, but it's Fast. Dedicated. And at prices that give others a serious challenge. You not on SiteGround yet?

2,112

Lina Herzer Quick and helpful. Just what we all need. Thanks.

2,113

Seriously, these guys do the impossible, I never rate things! I am only writing this because I have had such incredible service that I feel obliged to say how good these guys are. Everything from sales to tech .and at the price, sjo! Siteground rocks

2,114

I have dealt with your support team many times over the years. I have many clients websites here and they have also been happy. I was a support rep for GoDaddy and can tell you the service and value I get from Siteground far surpasses them. I find the features Siteground offers as part of their packages are a collection of useful tools and features for which most hosting companies charge extra. I just got out of chat with Svetoslav. I have chatted with him a few times and always got average service. Average if you are referring to Siteground. All Siteground reps are way above most other hosting companies in the world. Thank you, Siteground team for caring so much about your customers!

2,115

Dave van Horik I have been using the services of Siteground for about 4 years now. I used a handful of other hosting providers before (and one of them still because my client is used to them), but all had either poor customer support, poor reliability or a poor feature set or a combination of these.

2,116

I am a complete novice. Still I can't believe how, across the oceans (I live in Australia) the help from SiteGround has launched me into cyberspace. The technical support was quick, clear and friendly. Amazing!

2,117

Everything is great!!!

2,118

Specifically, I would like to recommend Moodle hosting with Siteground. They are incredibly responsive, which is very useful. And all that at a very affordable price. It makes a huge difference to my ability to offer interesting courses to students.

2,119

Great support indeed, very fast and accurate! The only problem was with sometimes getting a 500 error while editing the contents of the WordPress site, but other than that - nothing was bothering me

2,120

I have been using Siteground for almost ten years now and I have never felt tempted of looking for another alternative.

2,121

Lisa Harrington Dear Dimitar,I'm delighted to receive your note and am grateful that you forwarded my message to the past 3 years I have used 3 different web hosting services for the church's site. None of these companies provided an ideal fit, so I began asking for recommendations from trusted colleagues. Siteground was highly recommended by Anthony Olsen of JoomlaBamboo as a Joomla! friendly host. After reading about SiteGround's services and technical expertise, I terminated our account with Rochen Hosting (up for renewal in October 2013) and moved to am very pleased by my initial experience with SiteGround's customer service and look forward to being a long-term customer.

2,122

Feder Dan Octavian Definitively, best support services!

2,123

your agents lie specially the customer service sales guys. Tech support They are amazing but at time even the most experienced do not know simple things like how to get rid of /default from the url. it just took me an hour to figure out how to do that. other wise they are the best and very amazing.

2,124

I cannot speak too highly of SiteGround. In these days of diminishing customer service, unfriendly support agents, and long waiting times, SiteGround support is the standard by which others should be judged. (No, they didnt pay me to say that.) My experience has been top drawer, every time! Well done, folks! You have it right! Thank you.

2,125

David I've used a number of hosts but these guys are the best I've ever come across for wordpress hosting.

2,126

Locked out of my Wordpress admin. I'm not a techie so struggled to sort this. Two Siteground Support Technicians worked to fix problem in swift time. Extremely pleased!

2,127

Every time I get into a bind working on my website I know that help is just a few minutes away. These tech people are phenomenal in answering my questions and baling me out of situations I frequently find myself in

2,128

Website was compromised by spammers using my mailservers. Admins shut down my site 3 times telling me I was over server resources, but it wasn't my fault. Instead of helping me fix it (ex, using captchas), they suspended my account w/o a refund. UNFAIR.

2,129

Time and time again I am impressed with the above and beyond attitude of the Siteground customer service team. It is refreshing to encounter the 'can do' attitude. I will recommend them time and time again. VERY impressed. You can't beat the quality of service, customer service or their pricing. Kudos Siteground, keep up the good work.

2,130

Siteground provides an easy to use, stress-free experience from start to finish. Support staff handled my issues immediately, expertly and without judgement. I created a few because I am an inexperienced webmaster. Siteground's many features are intuitively constructed making navigation and comprehension an easy task. I highly recommend this hosting site to everyone because of the ease of use, the phenomenal service and specifically because of the value of the product Siteground is providing. Thank-you Siteground and Staff

2,131

Mohammed Shawli I'm writing this email because I've spent more than 6 hours chatting with pre-sales for the most famous and successful hosting companies and I was not going to stop this process until I find the best choice (of course I've read hundreds of ), but when I started the chat with Kristina and asked her about what plan do I really need she didn't hesitate to help me making the decision and she also have a good knowledge about (what I was inquiring about) which I didn't find in the other service providers. So as a result I stopped searching for the best hosting providers because I found SiteGround.

2,132

Brilhen Rey Cano Really Appreciate it. The support is so fast and I like it :)

2,133

the representative was super helpful and knowledgeable of the topic and question at hand; which contributed to the rapid response to solve my question.

2,134

Great customer service I liked it.

2,135

Terry Llewellyn As someone who who has never been responsible for a server I was nervous, but I chose the right company. Tech Support is amazing thank you guys.

2,136

This is now my third online chat with tech support and wow do they know their stuff. The find my error very quickly and let me know how to correct it and get me back up an running even though i made the error.

2,137

All my requests are processed promptly and correctly the first time. It's been a pleasure so far to work with this hosting company.

2,138

Siteground was the best value for money hosting with scripts and support. However as my site traffic was about 3GB per day, they just disabled my site and moved it to another server. This meant a 2 day down-time. Stay away if you have heavy traffic.

2,139

As someone who has never set-up a website or domain, I have been very happy with the support and help from Siteground. I am glad I have registered with them.

2,140

I read about a hundred reviews on different sites for hosting and went for these due to the high average score, it has only been a few days in but I cannot thank the customer support enough. Very quick to answer, very friendly and solved my problems in a matter of minutes. Thank you for your human touch and great service.

2,141

Jasmine Teh Hi friends of SiteGround,Thank you for the excellent service!This is the first time I am using SiteGround for my web hosting. Recently I was recommended by a friend to give SG a try. And today I experienced unparalleled service from your support crew which totally dispelled my initial worry. Olga was extremely patient in following through my needs (I couldn't register my domain after several attempts). After some security verification on the phone and via my ID, my registration successfully went through. I was in fact impressed with the extra , the whole process was hassle free and speedy. My domain and WordPress installation were completed in an instant! Continue to keep up the great work with the support, and I look forward to experiencing the other services of SG.

2,142

Rob Madeo I was frustrated by a problem and the support department fixed things up for me immediately. You won me over.

2,143

I have been hosting with SiteGround for about a year. In that time my site has never been down. And anytime a technical issue came up they were very quick to help me find a solution. I would recommend them to everyone.

2,144

Well support operator was REALLY helpful .

And very comfortable to talk with.

My only problem was actually you as looks where is no much options what operator could help me My case was ,that i wanted to cancel.

And i got message to talk with support ,before cancellation.

SO i did .That message promised good deal.

But i wasnt offered much .(thanks to good operator i renewed for 3 months :D).

I got disscount ,but in reality i wanted to reduce how big my plan was ,but didnt get such had to renew current plan even thought I dont need my current plan

2,145

Patricia Mitchell SiteGround has always provided me with exceptional support, especially resolving major problems - usually because of something I did. Would recommend them without hesitation.

2,146

Today submitted a support ticket and most instantly the problem has been resolved. In the past time I did submit more tickets and all of them were solved within minutes.

Thanks for the excellent support of Siteground.

2,147

They know their field

They Provide FAST support and Prompt Communication

Their Billing for services Is amongst best providers as of course their servers also I'd like to see a customer loyalty bonus ( bonus services for no fee or price discount fo

2,148

excellent and very responsive

2,149

Knowledgeable staff, fast resolution and matters are resolved quickly. I like the fact that when you call or chat someone is there to help, and the escalate feature is wonderful.

2,150

SiteGround hosts two of my sites -

There support is top notch and I am actively converting my client base as their existing hosting expires. I have never had a situation arise that wasn't resolved quickly. Kudo's to SiteGround for great support and a first class hosting environment. My only regret is that I didn't find them when I first started my web presence. I highly recommend Siteground to all of my friends and associates!

2,151

Shrey Lakhotia Hi i am amazed to find your support as today the image of your company's support service overtook HostGator where i was previously hostedHats off to Olga who patiently replied and tirelessly strived to solve issuesInstant replies and the way help which i didn't expect has taken image of SiteGround many notches up straight to topI will be recommending this to my friends,developers etcI wrote a review at i am not sure of spelling of this siteFanatical support!

2,152

Beat Meier Woow - you fixed the Joomla related issue within minutes. Great job!ThanksBeat, Switzerland

2,153

I am not a biased user. I have about 27 clients on multiple host with Siteground and 22 multiple host on Godaddy. Siteground has cheaper rates and in my opinion FAST PROMPT RESPONSE and RESOLVING TECH ISSUES .. most of which they do FREE OF CHARGE .. unlike Godaddy .... AND ONE BIG PLUS ... Siteground has NO DOWN TIME ALL YEAR ROUND ...... never experienced one in 4 years GoDaddy has atleast 1 major downtime per year that lasts hours and hours .. I have experienced 4 in 4 years FACT ...

2,154

This is the third domain that i migrate to my siteground growbig plain.

The chat and ticket support is wonderfull.

Migration that in Italy take a week, here is necessary only 1 or 2 day.

The service have no issue and the speed of my worpress sites is very fast. Rate AAA

2,155

Ismail The best host that you will ever find.

2,156

All of the people I have had help me at Siteground have shown me excellent support, patience and respect. I am highly satisfied with the service and the people who work for this company.

2,157

Everything is great.

The Help Desk Panel should be done in a more friendly way for non Native English Speaking Clients.

2,158

Excellent! Great customer support and features

2,159

SiteGround is everything I have been looking for and the customer service is fast and great! Best customer service of any hosting company I have used in the last 10 years.

2,160

I recently have been moving my websites from Hostgator because of a rapid deterioration in their service. In the process I tried three different hosting companies that were highly rated and appeared to have the service level and capabilities I was looking for. The first service I used worked very well for my websites, but their email was horrible and unavailable. They had a chat system and phone system for 8 hours a day, but when I needed it both were down. They also did not respond to their tickets in the promised 30 minute window. After 5 days of email trouble I dropped them. It seemed like they might have been able to get the email to work, but it is too important for me. The second service I tried appeared to have great capability, but they could not make my sub domain structure work within a single shared account. Their service seemed very good as did the email, but the cost would have been high if I need two accounts for my situation. The speed of my site on this service was not as good as the first one I tried. After talking to several others I decided to give SiteGround a chance. Their technical service is excellent with the relatively low cost GrowBig service level. Migrating the accounts was not seamless, but they quickly resolved every issue professionally and without additional work. They got it right the first time once I pointed out things were not working well. My email now is reliable and supports DKIM and SPF tests. Both of my DNS's checkout perfectly unlike Hostgator. What I really like about Siteground are some of the additional things they provide. Their SuperCacher product allows customers to access my websites about 2x-3x faster than Hostgator with less load on the server. They also install SpamExperts which has reduced my email spam many times better than Spam Assassin. The billing system, techinical support and cpanel are also integrated into a single user interface. This makes it much easier for me to manage my account. The negatives of Siteground are that they enforce limits on resources like email accounts, email sending, disk storage and the like. This seems like a good approach to keeping sever loading within reason and the limits are not ones I am likely to hit. They also provide easy guidance on what your resource limits are likely to be by listing the vistor per month handled in each plan. I have only been with them a week, but from what I am seeing and compared to others I have tried recently they seem to really have a great product offering.

2,161

Steven Nieves First of all, congratulations for what I would call one of the BEST support team out there that I've ever seen in a hosting company. As always, there are great people that excel more than other ones and with their exceptional communicative skills, give the extramile and do the impossible for providing every customer with the highest level of quality in assistance that we deserve. In this particular case, I would like to recognize that Olga has exceeded my expectations. This is around the 3rd time thatshe assists me, and she has managed to resolve every single issue and answer every single question in the best possible way. I don't know what SiteGround Customer Center would be without her as she is a key person in this wonderful helpdesk. Once again thank you for having such great people working 24/7 in order to serve us in the way that we, the customers, deserve. Feel free to keep counting on me as a loyal customer, but keep up the good work. Best wishes, and have a nice day!

2,162

David Marshall Good answer from customer service in under 3 minutes

2,163

I am a client since more than 4 years ago, if you have a little service all seem ok, when your site increase and you need power host start the problems, pay for a 'power VPS, Cloud or dedicated' and surprise: They assign blacklisted IP, start the uptime problems, techs have no idea about how solve or dontwant. Believe me, i was happy with services and cost and when i make a big effot and pay for expensive service i see real attitude of the company, a sell for sell company, they have no way for make a claim, just a 247 support ticket systems which really if appear a problem more than a normal user knowledge can solve you are dead. Actually i am with problems for more than 2 different blacklisted IP aigned from more than month and not solved, the pass the ball as a tennis match. I dont recommend as once you pay you are in a big problem as they show good feel and you make a contractual long term relation and when you pay strat problems. What i say is totally truth.

2,164

Hi this was my first contact with you. I am superbly impressed and hope to migrate my Blog to you as soon as I can. Just need to check my site size to see if I can take up your offer of free migration. Regards, Phil Soffe

2,165

Eric My New Year is starting out great with the successful transfer of a WordPress website to SiteGround (SG).

2,166

Excelent and blazing fast support. No issues so far and super fast server.

2,167

It might seem unbelievable to simply put all scores at 4 but I really have had that good a service. Compared to others like 1and1 I've used in the past, Siteground have been VERY quick to respond to queries and always productive/helpful with replies.

2,168

Quick, thorough and professional. All my questions were answered and now I can move ahead with my site.

2,169

WOW Siteground has THE BEST customer service I've ever come across in 20 years of having sites hosted. I've moved all of my sites to SiteGround - great hosting, great pricing, great customer service!

2,170

Peter Bui There are so many amazing aspects to SiteGround from their fabulous attentive staff and support, state of the are security, finely tuned performance server with locations all around the world and of course a price that can't be 'Beat'! This is a hosting company that really does tick all the boxes and the ticks keep on getting bigger! Thank you SiteGround.

2,171

Austeen Otene Everything about Siteground is just too good. Server Uptime - Great, Customer Support Services - Excellent, Reliability - Assured. Your Services are the best compared to other service providers that I have - Nigeria

2,172

We have tried about 3 different top service providers for our large site. When i first looked for hosting for my friend's website, built on Magento (crazy large system) i found SiteGround. They look a bit not promising at first because they new in business i think, but after just 1 hour you can see the difference. You get more for your money, you get tech support even after you pay the annual service! it's great. I decided to transfer our large site too, which built on WordPress and they transfer it all free for us without asking or telling them that i have my friend's site with them. Also, since then, we got about 20 times issues (i made all of them) and in less than 2 minutes of opening ticket, less than 2 minutes!!! they respond and fixed it! I give them 5 stars and 1 over any other hosting service today.

2,173

Wow! Dessy came on the line quickly, understood my problem perfectly, and helped me right away with a solution that was easy and didnt cost any more money. Thank you so much!!!

2,174

Andrew I have been using siteground service for last 8 years. Fully satisfied with their servic and technical support. Very fast problem solver. It is best hosting company in the world.

2,175

I have recently transferred a couple of websites and domains to SiteGround and have received excellent customer service and support along the way. Of the half a dozen chat sessions, not once was I not provided with everything I needed. Get on board!

2,176

Siteground service is always prompt, helpful, I feel the confident that the support team will always be there and get the problem solved. I have not experienced down time.

2,177

Siteground is an amzing company. I transfered 9 accounts and one of them had errors. They worked on it till it was fixed. I am a webdesigner and have had many host over the years, none of them stood behind what they said. Siteground does.

2,178

As someone who researches what I need very thoroughly while needing a lot of help in the technology department, I am absolutely amazed at the value and customer service offered by SiteGround. Anyone looking at their site can see that the product itself offers all you need to run a full-feature, reliable and highly secure website for an incredibly reasonable cost (especially with the current specials they are offering). As important as the product itself is, the quality of customer service is what makes the ultimate difference to me. And I am not exaggerating when I say that these people offer astoundingly helpful customer service. Easily reachable by phone, chat or email, the quality of responsiveness far (and I mean far) surpasses the customer service of any other web hosting company I have checked out in my comprehensive research for the best web hosting company out there. So if you want to know that you are receiving the best product for the best value from a team of real people that relate to you like a real person, SiteGround is my personal recommendation. And I know this review may seem over the top, but I just have to share my incredibly positive experience. I have absolutely no affiliation with SiteGround - am just a truly impressed, satisfied customer.

2,179

Before I jumped into Siteground I wish I'd known more about the amazing tech support. Just tonight Siteground IT Stanislav B. helped our site out of some trouble we'd been having for a few days. He really worked to figure out the cause of the problem and fixed it! We have a site that is very active in a niche online for human rights news. I would definitely recommend Siteground to everyone out so if you're thinking of changing to a new server look no further.

2,180

Whitney I'm writing about Silvia, but also about EVERYONE at SiteGround. Your customer support is unmatched. I'm so happy that GoDaddy did such a horrible job with me that I sought out another web hosting provider. I've called SiteGround 3 or 4 times, and tech support picks up the phone within a matter of seconds, and everyone is not only helpful, but also knowledgable and HAPPY to be helpful. I've chatted online twice now, and both girls were great there, too. Silvia was very friendly, helpful and determined to find a solution to my problem. When she couldn't find the answer, she submitted a ticket to look into it further - without just leaving me hanging like a lot of people might when they don't know the answer to something (and her not knowing the answer in this case, was likely because of my 3rd party template - not her lack of knowledge).Thanks for being awesome!!

2,181

Jeff Beck-Pedersen I can not imagine the world without regardsJeff from Denmark :-)

2,182

Todor was patient and did the right thing. He got a new customer and kept an existing customer happy and loyal.

2,183

Why theres no 6 stars Todor P. is perfect, thank you

2,184

Mr TAnveer top support received and database back up features are excellent

2,185

In every aspect, Siteground has met or exceeded my expectations!

Their server speeds are amazing, worldwide.

Their cPanel and backend is thorough and well laid-out.

Their customer service is fast, friendly and EFFICIENT. They get your problem solved fa

2,186

Rarely do I have a problem, and if I do, SiteGround has resolved the problem quickly - often within a few hours of the report.

2,187

the only people who deliver much more than what they promise. i chose siteground after months of research and comparative study, and it's one of the most winning choices i have ever made.

2,188

I think it's the best techinal support i've ever tryed, little price for a great support. chat, and upper support, really great.

also the newsletter with incredibile advice!

absolutly to try!!

2,189

Siteground is one of the top hosts out there, leaving you with the feeling as if you were in the biggest and most professional company. Siteground offers exactly what they list. They have high-level technical expertise, and, the most important for a Joomla lover (me), they are probably the best host for those who use Joomla as cms. They co-work with Joomla experts, Joomla extension providers, provide templates etc.

They've started engaging Europe as far as servers are concerned. I never experienced any downtime with my site (or problem) for all this time. Account/cpanel organization/tools are on top. I recommend them for any type of sites, no matter the capacity. Their is support is light-fast (getting replies five seconds after hitting the button), but this (customer support) is at the same time the only minus I give to Siteground. Although fast, until now I haven't really managed to get help. It always takes me tons of support tickets to get to the point. The problem is that they treat all customers as newbies (and the staff seems not being fully experts either). Whatever question you ask, you will get generic responses on how you should clean cookies, change browser and visit knowledge base if it didn't help. It doesn't help when I put at the top of my message that I already did this and that and that I need other reply. They will always ignore your text in at least several tickets and proceed with generic responses. If I ask how to add external domain, because I don't have the option (and didn't notice that my account was downgraded), they reply about parked domains and guide and guide you on how to click an icon???! Then you explain again, that you want to add independent domain/site, non-related, and just to point the servers, not transfer, but they ignore that and start explaining how to transfer domain?! And so on and so Then in next ticket you get the reply on how to point servers, although I already mentioned 15 times that it's already done, but there is no option on adding external And this is with every ticket. Every single one.

2,190

Peter van Westen Choosing the right webhost is just as important as your websites content and design. I believe that Siteground is the best possible host for my (and your) Joomla website. Not only are their servers crazy fast, but so is the support. They also stay on the cutting edge of technology, being the leader and an example in webhost related things like caching. But what trumps all of those positives is that Siteground is run by a group of super-kind and passionate people.

2,191

sharad kukreti One of the best support for Joomla Hosting

2,192

I have been through many a hosting company during my life on the web. I have recently moved two of my complex sites over to SiteGround and let me tell you, the customer support I received is top notch! I know my previous hosting company would have charged me 10x the amount to do what the tech support at SiteGround has assisted me with. I can't thank them enough for everything and I feel so happy to be doing business with this company! I will be moving all of my websites to them shortly and so should anyone considering a switch. What sets them above the rest is their additional development services and superior technical knowledge. Thank you SiteGround for making what would have been a nightmare, a smoother process!

2,193

I am new to web world and SiteGround has always been quick to respond to my questions. Any problems I am experiencing they have solved very quickly! so glad I chose SiteGround!

2,194

Pete The support team have been super fast responding to my tickets. Actually I am amazed every time because it is so fast and also because the response exactly the answer I need to resolve my issue.

2,195

I changed my username and password (for security). I have done this dozens of times in the past and never had a problem. Today though I think I made a Typo and got locked out. Nikolay in support was available instantly and sorted it out straight away.

2,196

Siteground support is the BEST Help Desk I Know. The application upgrade service is GREAT

2,197

very good value

2,198

I have been designing websites for over 10 years. In this time I have had many hosting companies. I currently am with a company that uses a Aligator for a logo and they are slow to respond etc. I moved one site to siteground early in the year and now have 10 sites and moving another 40 plus as they come to renewal. They are fast to respond, and help as much as they can. I am 100 happy and highly recommend. Thanks site ground. James Wright

Markdale, ON.

Canada

2,199

I run my personal Site and the Site of three clients with different requirements in Siteground, for over three years. The support is excellent. Support agents are available 24/7 for Phone, Chat or Ticketing support. Activation is immediate. Hosting Essential Features are Included In StartUp Plan and in All Other Plans. The Cpanel is very complete and has saved me a lot of time in different installations. I have recommended Siteground for quick installation of elearning solutions for Schools and Small Businesses with an acceptable annual cost

2,200

Anthony Olsen In a lot of respects you can judge a company by how friendly their staff are. SiteGround provides the most friendly and patient support I have found in the seven years that I have been running my website. They also back this up with top notch servers and services, which makes them an unbeatable proposition when it comes to choosing who to host your site with. I trust SiteGround whole heartedly to help me to run my online business.

2,201

Arnaud Fischer Glam is proud to have chosen Siteground's hosting services for its platform. We are hosting over a dozen verticals with SiteGround. High qualite service and support in real time. Keep up the good FischerCEO Glam

2,202

SiteGroud does a great job at selling themselves. However, once you are a customer you soon realize what you've been led to believe and what you actually receive are far from the same. There administrative portal is massively un- intuitive and causes confusion. Their staff is friendly but not helpful. No matter the problem, the answer is always the that you, the customer are wrong. In short, save yourself the haste and use a different host.

2,203

Excellent, quick service. Knowledgeable, patient, and easy-going. I dont feel like a number, but like Im talking with a friend. Very pleased so far.

2,204

Ethan Hunt Issues happen, but its how we resolve the issues that matters in my opinion. Site Ground excel at this and as a busy man with lots to do its always a pleasure to chat to the guys in support who are friendly, efficient and experts at what they do. Well done all of you and for anyone reading and thinking about who is the best ... Site Ground thats who ...

2,205

Siteground is excellent for reliability/technical support and everything.

Especially when you come to technical support these guys are really competent and help you by and beyond the really appreciate their thanks

2,206

We have four sites hosted at Siteground with about 500,000

hits a month. Their staff has went

above and beyond anyone else's service moving our sites and resolving any technical issues. They never give up until the customer is happy

2,207

Their pricing plans are lower than any other I have seen. Their tech support has been really fast. Even on the weekends. I reccomend!

2,208

Moved from another host due to the exceptional wordpress support and features. I have not been disappointed! Thank you. So much better than my previous hosts.

2,209

Awesome, personal and really fast support, great services and they keep on innovating. Best thing about Siteground is ... they CARE for their customers!

2,210

Chase 'Dear Dimitar,Thank you for this note. It pleases me that you read these notes and responded to want to talk about Peter as he has been my main resource within your service. My IT assistant set up this account with you and followed up anything that needed to be he was gone I took over but would have never been able to accomplish what I needed. Peter walked me through everything, assisted me in getting another account with you for straighttothechase, helped install WordPress and is always , it is very unusual to be able to establish personal relationships in a call center across the world. I am always online, often deal with call centers and in most instances walk away from these encounters with deep frustration on the lack of says a lot about you that I know people at your center, that I can look up the bios and find out more, that there is a picture to be able to visualize the person and that I like your people also says a great deal about you that you support real connections to solve problems you again for all that you wishes,Chase'

2,211

Isaiah Mervin I appreciate that the SiteGround went ahead and took the initiative to update my folders path. They could tell I was struggling and provided me with excellent support! I will use siteground for as long as I can.

2,212

Team We love the excellent customer and technical support you always provide. Second to none since 2007. Keep on the great work indeed

2,213

great customer support they are technically superb

2,214

Joe Have tried other hosting COs and Siteground has proven to be on point to provide exactly what i need. Thumbs to team SG!

2,215

I'm an IT Consultant and I've been using SiteGround services since several years. SiteGround have provided a valuable service to my costumers. Operations reliability and customer service are great.

2,216

Very helpful tech support. Developement team a bit pricy as there is an upfront $50 fee before you even get a quote but all in all I am very satisfied.

2,217

Excellent value for money. $5/month for good web hosting with plenty of bandwidth, may e-mail accounts, many extras (at no charge), and the best Technical Support I've come across (and I work with computers and have deal with plenty of tech. support peop.

2,218

Siteground rocks as far as I'm concerned, especially their Customer Service Reps! No matter what my problem, they address it and treat me with respect. They also talk to me as if I had an actual brain in my head. So many other site support don't do that and I leave with the problem unsolved. That has never happened with Siteground. I will recommend them to anyone looking for a good hosting service!

2,219

I am a new customer with SiteGround. When I signed up for the services, I could tell that they were valuable. However, I did not know how helpful the service team was until I tried to complete my purchase online. Olga came online to chat. She helped me with domain names I had transferred from another site, showed me how start working on my building my site even though I could not transfer the domain names for another 50 days due to global regulations, set-up my Joomola website program and much more. I am used to paying for a product and figuring everything out myself. Therefore, I initially thought that her helpfulness meant that she was trying to get me to buy something more. 'There must be some catch,' I thought. However, there was no catch. Siteground is just interested in meeting the needs of their customers as a service provider just as I am interested in meeting the needs of my students as a professor.

2,220

Havard Hegtun (IAPMO IT) I am generally always pleased with the support I receive from Siteground, but I would like to go the extra step and comment on my most recent support experience. I was helped by Hristina with a very urgent matter that kept our website from working properly. Her help was extremely swift, precise and solved our issue in less than 5 minutes. I am very happy with how swiftly and effectively our issue was handled and felt I wanted to go the extra step to point out that we received excellent service.

2,221

Hernando Ferro Extremelly fast and very well done highly recommend SiteGround as the best web hosting there ,Hernando Ferro

2,222

I LOVE SITEGROUND, SUPPORT TICKET ANSWERED IN LESS THEN MINUTES Best Hosting in the world.

2,223

I run out of superlatives in my previous commenting one time, will not even try now it is nearly boring, I have nothing but praise, praise, praise Why, but why, you, folks, do only SiteGround? If you ever venture into other fields of everyday life, let me know, I will switch in a heartbeat!

2,224

Grace Care Siteground has been very attentive and their followup is excellent. Their support staff, especially Kamen who worked with me tonight, was great. I really felt looked after.

2,225

My ticket is answered about 10 minutes with my problem solved. I'm absolutely satisfied. Thanks.

2,226

I must admit that SiteGround has very very good tech support. I will definetly recommend them to my friends. I reall appreciate how they worked with me to get my Magento installation up and running after a number of failed attempts on my part.

2,227

I've used 3 other web hosting services in the past, none even close to the service I get here. I will stay at this service and renew my account once the one year is over. I will also deffinitly request this web hosting server to all my friends.

2,228

I just switched from a competitor. This is the best support I have ever experienced!!! I get instance response and the site transfer service is fast!! Great, great, great, is all I can say.

2,229

There are many benefits and drawbacks to Siteground, and the main benefit is their excellent support team. The team gets back to me almost instantly every time I submit a ticket and unlike some other services, is knowledgeable and helpful. The pricing is competitive but not the lowest, but the main plus is the helpful service (especially good for new hosts!).

Unfortunately, they only offer a maximum of 10GB of media files hosted (pictures, movies, etc.) but that didn't affect my site (although it should be kept in mind!). Overall, Siteground is a good hosting company that treats customers fairly and I haven't had any problems their hosting team wasn't able to quickly solve. Very good!

2,230

Bill Chua I wish to compliment Olga for her excellent service, I had a very good chat with her and she understands what I solve my problem immediately. Congratulations to Siteground for having this very friendly and helpful staff.

2,231

Martin Kiige Thank you for the assistance you always give, you are the best.

2,232

I have had quite a few hosting accounts with different companies for my various businesses. I have found SiteGround to be rather disappointing. Have had a couple multi hour shutdowns, and their support is always a little frustrating to deal with. Will give them a miss next time. Would not recommend.

2,233

Very good. Excellent support. Today solved problem and explained how in 10 min.

2,234

Mirsad DubraviÄ‡ SiteGround is really the best hosting company I worked with, but for my budget they are to expensive. They support is faboulous, except sometimes where you encounter someone who do not understand your questions :) They reply in max 10 minutes time, and if they line support doesn't now their senior experts are quick to assist and solve to case.

2,235

Professional in every respect, reliable, and supportive. All issues resolved in minutes.

2,236

What can I say !!! Great . Thanks

2,237

I was just on a chat with Dora A. Let me tell you, this gal was amazing. She was very knowledgeable about the service that you offer and didn't skip a beat with all the questions I asked her. It is so rare to find support like this. I almost felt as though I was dreaming or that this could not be real. It was a great pleasure to get all of my questions answered without feeling pressured to hurry up and get off of the chat. I will be recommending SiteGround to all of my customers, without a doubt. You guys are the best. Thank you Wayne Hatter

2,238

We started using SiteGround to host our company website on their Linux servers about a month ago. We are not only happy with their server speed and features offered in their hosting services, but I am also extremely impressed with their technical support. We have worked with several hosts in the past and are currently using GoDaddy for our Windows hosting. While GoDaddy is an excellent host in terms of speed and reliability, they are lacking in the features they offer and their technical support. SiteGround as opposed to that, has gone over and above its responsibilities to even help us track down a problem that ended up being in our own application. Their people on Live Chat are well informed and quick in responding to requests / questions. From the reliability (up-time) end, Its been too short a time for me to comment on it, but so far so good. All in all, I am so happy with SiteGrounds Linux hosting service, that I would move my Godaddy windows hosting to SiteGround if they offered Windows hosting.

2,239

Kathryn Sherman 'Dear SiteGround:Thank you. This message made my evening and its residual will last for quite awhile for all of us here. Taping this to the wall for all to see. Your assistance and the style with grace in which your firm has consistently delivered to us here has been astounding and a miracle for me to witness that level of professionalism. But to be the receiver, would cause a salty discharge to emit from anyone's curtain lids. :) We've long sensed that although you may be thousands of miles away from our screens, you've consistently delivered a great product and your attention to our challenges has made all of us feel like we're in this huge digi-family with you all. Solving the challenges of any creative is difficult but the way each person working at Siteground does it, is a distinct classic style of vintage-styled courtesy you curate for the entire planet. You are a very rare culture of creatives. We will never forget what your firm has done for us. And I am deeply humbled by receiving this email and amazed to see you subscribe to the same fun and shenanigans we do over here. Unbelievable! Thanks for that extra added smile too!'

2,240

Hernando Ferro I tell You, is the best Web Hosting I've ever tried others like and none of those were so good and especially the tech. support premium replies back to You in a matter of seconds. They're incredible. I highly recommend them !!! Wowwwwwwww

2,241

I had a great experience! Theodora was helpful and friendly!!

2,242

sitegrounds customer service is unparalleled. they are knowledgeable and go above and beyond. thank you siteground for such excellent support.

2,243

Ralf Hungerland The Service is excellent. Very helpful, quick and friendly.

2,244

Chats answered within a minute, quick replies, and helpful responses. What more can I ask for?

2,245

Guys, these siteground people are the best.

Try their service and you will stick to them.

Am more than satisfied with their service. Am there to stay with them

2,246

I have been using siteground for year now and they have always been great to work with. Support is good, always responsive. Only down side is login frustration with upsell and cross sell and very small button to continue to your account. Also the billing process has some work to not very intuitive. Generally though Siteground is excellent value and solid support.

2,247

Siteground is by far the best thing that ever happened to my familys bussines

we started a few years ago and weve been with siteground for the second year.

The customer service is amazing !!

they even gave me a refound when i screwed up and paid for something that i dont even need !

The expertise of the people who works here is unbelievable Thank you siteground !

you guys are the best !! you allways get me out of trouble ! I strongly recommend Siteground to any kind of customer who is looking for a partner on their www needs. Because thats what siteground becomes to you, a partner, not just another bill.

2,248

Joseph Harsh I have been a customer for several years. Best Customer service ever!!!!

2,249

Floyd Smith The siteground team has always solved my issues quickly. When possible, they also point you to a tutorial that can help you understand your issue which will aid you in the future.

2,250

I've used many, many different hosting providers for over 14 years. Siteground is by far the best I've experienced (been a customer for about 9 months so far). Their tech support is outstandingly fast and friendly. All other aspects of their services has been equally exceptional.

2,251

I cant believe all the positive reviews here. Makes me wonder if mine will even show up.

I left godaddy 10 months ago because I was having so many issues with Drupal compatibility.

If I only knew what I was getting into.

Yes technical support is nice and they are helpful for simple run of the mill stuff.

They have some of the strictest limits I have ever seen as far as CPU and memory and stuff I had never even heard of on hosting. This gave me issues several times and they couldnt make any effort to change things. After many problems and many hours trying to resolve various things the final straw was when I hit the limit on my emails since I wanted to keep them all on the server. Found out I only had 1 GB storage per email. They wouldnt waiver in the slightest on this. As with their other limits they cant increase them because its not fair to everyone else on the server. Even though for some reason I can have a ton of email addresses with 1GB storage I cant have just one with more. They tried to sell me on the Grow big plan which would put me up to 2 GB per email haha. That would buy me another 10 months and I would be in the same boat.

I got hosting through inmotion who has unlimited email storage. I paid about the same for the first year as the start up plan. After that it will be similar to the grow big.

To transfer sites I found out I needed a full cpanel backup to make it easy to switch to the new company. Inmotion was going to do it for me for free.

I found out I had to pay $25 for the full backup. Inmotion couldnt believe this as they offer this for free. The site transfer didnt happen as fast as I thought it would and some stuff got messed up because the backup wasnt standard and I made sales so the database and site changed. I took my site down and tried to get another backup. Even though it was just a few days later I had to pay another $25 for another backup. Inmotion couldnt figure out why they couldnt get a standard cpanel backup so I had them talk to siteground. The tech at inmotion basically told me they were idiots and didnt offer a standard cpanel backup and that the backup they got from siteground would take a lot of extra work to transfer.

I lost one database that isnt important enough for me to want to deal with anymore although it was the CRM for my business so I lost some important data.

The rest of my site has little things like product images missing. After having the new host spend days sifting through the site, my databases and the backup files to get most of it transferred over I gave up and called it good enough. Ill have to deal with the rest when I have time.

Today I found out that siteground also doesnt give you a refund for canceling hosting early. If you cancel within 30 days you get a complete refund but after that you are SOL.

This company will bend you over at any oppertunity. As far as I can tell their only goal is to get as much money out of you as possible while providing as little as possible.

In the end I gave them about $1 months of shitty service.

2,252

yuling Very happy with all. The support is perfect. Quick, professional, knowledgeable. I always recommend SiteGround to every one who needs hosting service.

2,253

Siteground is da best site with Xcellent customer service. I had raised a ticket for a billing issue and received resolution within minutes as if it was not an email support but chat support. My issue was resolved with few minutes. Same 4 reopened tckts.

2,254

Excellent, fast support. My previous Hosting company was not able to get Joomla working properly, so I moved to SiteGround. Very sophisticated KnowledgeBase too. When I opened tickets to get configuration changes, they were done immediately.

2,255

Never use this company!! They don't have a support team and resell services on behalf another company. We have wordpress setup on there go geek solution which was ok for a few weeks until we started implementing a CDN with cloudflare. This went disastoruly wrong with the site being down for about a week. The only way to talk to someone technical was via support tickets, despite requests to call back to go through the issue this never happened, and there short un-helpfull responses blaming everyone else just prolonged the issue being resolved as well as them taking 24hrs to get back to each ticket. The issue finally resolved itself with no explanation as to what was up, no apology and no gesture of good will for the down time or bad service. We have lost lots of money and the loyalty of a customer who now thinks of us as incompetent due to this company. Whilt we able to move past this issue we are now, a week later, experiencing more problems. We have been trying to enable the cache features within the system. These work for about 12 hrs then magically turn themselves off from site grounds C Panel. Again have contacted support only to get an response blaming us for this issues telling us they have turned it back on and the site is loading fine, only for the same thing to happen over and over again. Complaint emails don't get answered, requests for the name of the legal representative of the company are refused and a request for a refund so that we can go to a solution that doesn't cause issues, with a contacttable support team were laughed off with a response about us using them for over a month, If you appreciate your sanity never use this company, you will end up wasting hours of your time, getting a second rate service and potentially lose a lot of customers or missed business.

2,256

We have several sites hosted through Siteground and they are down constantly. I would add that these are not heavily trafficked sites. They blame our developers, however, we have had the databases checked numerous times and have been told they are not the problem--it's on the server side. We have had to upgrade our servers several times after being told initially that what we originally signed up for was sufficient. That said, their support is super-responsive and they have handled most of our issues very well. Due to the constant downtime, however, I would not recommend Siteground and we are in the process of moving to another host.

2,257

Gary Good and speedy response

2,258

Carol Tomalty I have worked with SiteGround since 2006 and have always found their support to be timely. A solution has always been found for my problems.

2,259

I never wrote any feedback for any product or company. But I can not resist appreciating siteground technical support team. I am using this service since last 5 years and still the turn around time of any ticket is less than 5-10 min. I thought service will degraded as time goes by but even after 5 years I can see these guys are on top of it. Never seen such great service at this low cost. If all our service provider are like siteground then world become wonderful place to live. Thx

2,260

I am sorry to hear of your problems. SiteGround is a premium host, and when properly setup with their Varnish Supercacher is very powerful. They use technology to manage their resource usage which is a little different, but also very similar to a more standard Cloudlinux approach. Many of the better hosts have more control over the limits to increase stability, and this works great for the majority of users. As for the backup issue, I cannot comment, but it sounds unfortunate. Something I will look into, and test with a restore on one of my own servers.

2,261

Kent Routen I highly recommend for anyone who needs fast websites and fast tech support!

2,262

I am new to Siteground. Their tech support is friendly, thorough, and efficient. I am so pleased to have found such a great home for my Joomla! website.

2,263

Very reliable, except for the mail server which becomes unavailable for longer than I'd like once in a while. Great tech support, even when it's totally my fault. They're nice and I feel highly valued as a customer! A

2,264

I take care of my own businesses sites, havve them all in WordPress and I'm very satisfied with SiteGround's services, particularly their support, that's quick and responsive! Thanks, be taking a virtual server, my next step!

2,265

Amazing amazing service! Never had a site down ever. I'm currently hosting at least 6 domains on Siteground and have referred many more clients to Siteground. Please never ever go away! You guys are amazing!

2,266

Jian Brant I would like to commend a member of your staff, Mr. Lubomir K. for exceptional quality service which has reaffirmed my conviction of SiteGround being the best hosting provider on the Internet. The details of my interaction with him can be found in ticket817519 for account (Managed for Felipe Noguera) He has understood the predicament that I was in and was flexible in offering a solution that proved timely and successful. I manage over a dozen customer websites hosted on SiteGround and I will continue to use SiteGround as my premier Hosting Provider for all current and new business largely influenced by the company's ability to retain such good team members. Kudos to you all.

2,267

Giuseppe Plastina Guys here to siteground are amazing! They resolved me 'all' problems i had super fast!Thank you, i love you!!

2,268

SiteGround hosting is simply reliable. Customer service is superb and hosting Up Time is of Top Grade. I will absolutely, in the near future, repurchase SiteGround products. SiteGround Staff, are true professionals and I highly recommend them for your next rewarding hosting experience. Joseph

2,269

I just got a support earlier, I wanted to give her a 6 its not doable. Thanks for the quick support!

2,270

Glen Bishop Excellence!

2,271

I have not seen better customer service from any other company in any industry. They wont just fix problems for you, if you want they will walk you through what they are doing even. Their backend is seemless and has a lot of thoughtful features. 100

2,272

I been with site groun for 2 years now,and i will never chnge the host server as the costumer responde is grate and they replay to you quetions in no will recommend

2,273

Siteground is awesome because of a simple reason, support 24/7 and they are always spot on when it comes to problem solving. Doesn't matter if it is CMS, domain or even CSS related they are enough savvy to help and get things done.

What i have noticed is that when you buy a new domain it takes time (from 12 hours to 48 hours) to become available to use. Unless you talk with the Support staff and they will help you right away.

2,274

Just amazing. Fast answer to new clients, help them from A to Z, give valuable answers and a very attractive price for a amazing level of support / service. Just ... wow !!!

2,275

Yahli Rashi - Yahlides I spoke with Ivan M. today, regarding purchase of 2 was so nice and incredibly helpful. He resolved my needs immediately in a professional and positive manner. Ivan was an excellent service representative to speak to because he genuinely listened to my concerns. He offered all of the help he could, researching my claim, purchasing my order for me and parking the domains for me as well. Ivan M. is truly an asset to your organization!Please thank him for me again.

2,276

Donna Hunt Great response time. It took only a few minutes for my issue to be resolved.

2,277

I am a novice at all things involving a website. Siteground was recommended to me by a friend. I was skeptical, but decided to try. With someone as inexperienced as myself there are always issues, often quite simple ones, but not to me. Also, I am all too familiar with the typical support service provided by utility companies, tel-com companies, etc. Audio text menus that can represent an impenetrable maze, long music-filled holds only to be dropped and have to repeat the whole darn I have called Siteground Support about 20 times in past two months, and have never waited more 30 seconds to get a live, helpful human. Usually the issue is pretty simple, for Siteground, to resolve. The one time is wasn't was with an outside application that wasn't supported. The Siteground person suggested that I open a Support Ticket to get a senior tech to handle, and that it would take no more than 45 minutes for a response. IT TOOK LESS THAN 10 MINUTES! I don't need to say more. Thanks guys

2,278

Fantastic support on live chat and phone. Cant wait to get started!

2,279

David I previously had some word press questions that the technical team were unable to answer. They seemed to have a limited knowledge of wordpress, and when unable to answer the questions i had, referred me to a page that outlined how to use wordpress .... not very helpful!

2,280

refunded setup fee from first month

tech support fast friendly efficient

servers (I am on shared) are reliable, fast, good value

automatic db and data backups

excellent wordpress support

extensive knowledge base/tutorials

would recomme

2,281

THey provide a fast customer service without deal with anoying phone calls and wasting time. Great Hosting Provider

2,282

We run a software development company, and recently moved from a VPS on a powerful host to Siteground. We were initially sceptical about the move as we could not afford to have any downtime or speed of the site going down. But after having gone through the features of the GoGeek hosting plan, i was atleast convinced on paper that Siteground would certainly suite me needs. Then came the real set of surprises. The Staging server that SiteGround has in GoGeek hosting is a real saver of time and effort. Earlier we used to get our site down while doing migration activities or major design change. But the concept of staging server really ensured that there was no down time at all, when we did a major design change of our site for about 2 weeks. The support team at siteground is awesome. Every ticket that we created was answered in 10-15 minutes to full satisfaction. The ability to use GIT on Siteground server for our website is also a cool feature. They really have explored various options to keep the site up and running smoothly for all. Their super cacher and various other technologies integrations for caching has helped our site to a great extent. And finally the price - The price is extremely competitive and we are extremely satisfied to host our business website with SiteGround.

2,283

I had problem with my email acounts and I was solved thrugh your on line chat server in least than a minute. I am really surprised by your excelent customer support

2,284

Jacqui Dobens Hi! I want to share my story of utter and complete satisfaction with you! It goes back to a year ago. I wanted to control my site. While working with a webmaster I no longer wanted him to manage or admin anything. He repeatedly shared that he provided the information to complete that. Much to my disappointment it was not working out. It was contentious and I was not a happy phoned siteground directly and a reasonable solution was created (I believe the gentleman is Ivan). I agreed and we moved forward. During this past year I must tell you Siteground has continually exceeded my expectations. As a result I am a huge fan. I am writing this note (letter) a year later because the issue resurfaced at renewal time. Both Peter and George walked me through it and successfully called me down off the ledge (if you know what I mean). George was so patient and listened intently regarding my concerns. He went the extra mile to confirm that my needs were met. I firmly believe that the real measure of a company, individual, etc. is when things are not ideal. Having been met with such an incredible group of individuals that make up your team has proven to be a joy (over and over). Even when I didn't know what the heck I was doing or describing their demeanor and communication skills got me realize this is a long note. I apologize for it. However, you would not know the backstory without it and not understand how much I appreciate you guys. Besides, most people write notes this long to complain so surely I should be okay writing this length to share a heart felt word of thanks, right?!!! Heehee:). Please thank your team for me: tech support, billing, customer service and all the ones that make Siteground what it is!

2,285

Struise After 5 years of Siteground experience, being a loyal customer too, we can only add that the people behind the screens know what they're doing. In the few times we really needed assistance, on different technical riddles, support was there too to back us up for 200. Nice to work with Siteground, they have a solution for every issue that may rise. 5/5, top.

2,286

very, very friendly and professional help I am really satisfied of them (any of them) Luigi Recca

2,287

An honest and reliable company

2,288

Alain Badan Friendly, helpful people. Fast and reliable server, high quality features.

2,289

if you request is small and reasonable they will reply and resolve within 15 minutes. Every time! This is unmatched. If you request something more complicated, you sometimes get the run around, just like on other web hosts.

2,290

highly professional affordable hosting service

2,291

Support eccellent! All person are very kind and professional. The service is very speed and is the best i tried. I'm happy about siteground

2,292

Best customer support and super fast response time. Sometimes problems solve in less than 5 minutes, depends in the complexity of the problem. Very friendly and knowledgeable team members. 1 choice of hosting to recommend.

2,293

Tyson Mathews WOW! That's really all I can say. My son sat at my PC while I went to the kitchen to get a cup of coffee and somehow started a delete process on my entire account in FTP housing many domain closed the FTP program, but not before it was to late, Everything was submitted a ticket, Dimitar picked it up within about a minute and had already started the restore process before he responded about 60 seconds later. Just over 3GB was restored and the sites all backup within 10 minutes of my ticket submission. Truly unremarkable support, Just Outstanding. I just started shopping around for Semi Dedicated hosting prices. but now, I'm not going anywhere and will simply be upgrading my accounts at Site Ground, not going anywhere. Just can't beat the support! Especially when in disaster thought it would take hours to get a response on a ticket like this, not seconds.

2,294

Mike Wenger I am so pleased with your service. You all work harder and faster than any service I have used in the past fifteen years. I have closed all but 1 other ISP and have moved everything over here.

2,295

I have been using Siteground for a few years now with no problems whatsoever. The whole setup process was seamless and any support I have needed has been provided cheerfully and promptly. If you need hosting services then I would definitely recommend this company.

2,296

Just got off technical support with Rositsa and just like always SiteGround delivers great customer service peer to peer. I feel like I am speaking with someone as an extension of our company. THANK YOU SITE GROUND WE LOVE YOUlt;3

2,297

Mark Walton My initial chat with an operator answered all my I'm going to sign up!

2,298

All my problems all the time are solved in MINUTES! I am so happy with them.

2,299

Excellent service, prices, software, databeses. Coming from Yahoo Web Hosting the change was spectacular. They even transfered my site themselves and then helped me solve some glitches. Excellent service. Reccomended.

2,300

I pay a fair bit for my site. Been with them for years, and they offer virtually no support. The tickets for support have been two in four years, so it's not like I'm a pain if you know what I mean. I will be switching over to another provider. They are great if you just start with them, but when they have you in the bag they will not lift a finger. I am a small business, and small traffic with a simple interface site. The small glitch I have is so minor, but technically is not their fault. However some of the reviews stated they will go out of the normal. Not so!!!

2,301

Just had a support question. Reached someone in a few minutes. Got the question answered really quickly and well. Cheerful and competent service. Thanks, SiteGround!

2,302

Markus Thanks a lot for your great support (Daniel, Nikolay, Kiril and Lubomir). This is 1A service and 1A technical competence - in a super short time. Really didn't expect that solution THAT the email issue in Egroupware , you did a great job as a team and individually. The issue wasn't just resolved by standard FAQ like solutions but needed Database knowledge, scripting knowledge, teamwork and good technical job!

2,303

John Morris Siteground always responds quickly and professionally. I have transferred clients and friends over to Siteground because I have always been very impressed with not only great hosting, but exception service!

2,304

I signed up for a SiteGround VTiger hosting account. The people set it up within minutes and answered my questions online. We decided on another CRM system not hosted by SiteGround and took advantage of the cancellation policy. They cancelled my hosting and immediately sent me the cancellation letter. I would use them again.

2,305

I can assure you that with the technical ease of use and the excellent support, they are the best hosting company of the last 18 or so that I have tried using. I have about 12 websites hosted on their servers.

2,306

Ben Very helpful staff and knowledgeable. This hosting showing very reliable so far. easy to manage and easy to install websites.

2,307

Thank you.

2,308

After initial glitch, service and support was

2,309

I have used SiteGround for nearly a year. What drew them to me, initially, was the need for a really inexpensive, temporary 'parking place' for a developmental site. A few times along the way I needed support. Before my first tech support interaction I couldn't help but think, 'Oh you looked for a really competitively priced host, how long do you think the wait is going to be, how bad do you think the support is going to be, how many times do you think you are going to have to contact support to finally get the issue ' To my surprise the provided support as good, if not even better, than the company from which we have been renting a dedicated server (for over $1200 annually)! It was fast, efficient, on target and I literally 'walked away' from that interaction in under five minutes, total, with the issue completely resolved. I was stunned (but, I also somewhat thought, 'I got really lucky on this first support interaction. I wonder how good it will be the next time?' But, I was wrong to have those thoughts. Every time I have needed help (which, as an aside, have all been for 'issues' I either created on my own, or simply were things I needed to do and didn't take the time to do the homework on their knowledge base, never because the site wasn't working properly as a result of some failure on their part) the interaction has been exactly the same, fast, efficient, thorough and great. Today I needed to do something and when I clicked on 'live chat' on their support site, I saw I was 5th in line for support. Despite how great their service had been in the past, I thought, 'Great, how long is this going to take at 5am?' (unfair and unwarranted, I know, given how great their service had been in the past, but 'early morning' human nature to think that sort of thing.) Not more than 45 seconds later 'Stanislav' was on the chat, understood exactly what I was looking for and, once again, within 5 minutes time he completely answered my questions, the resolution was implemented and I was on my way to the kitchen to make some coffee and revel in my early Saturday morning successful resolution of an issue I thought would consume a good part of my morning. If it isn't already clear from my detailed report of my interactions with SiteGround, I highly recommend them. Duane K. Siebert

2,310

Unparalleled support service team! With any ticket I post: The response is immediate and almost always resolved with a single comment back. Siteground's team is quick, proactive, accurate and extremely helpful. I can tell you, this is of extreme importance - because you only enter a support ticket when you are in need support / help. It is these times that you never want to wait around and you want things resolved quickly. Thank you for providing such a great customer service experience for me and I am sure for other customers such as myself.

2,311

Arman Nobari I manage through Siteground, and have managed other websites through your service for a total of around 2 've been with over 12 webhosts over the course of 10 years, managing close to 15 websites during my career as a designer and content manager. I have never, in all honesty, had a webhost as awesome as Siteground. From technical support to sales inquiries, to the amazing pricing and absolutely astounding features, Siteground has delivered a 5-Star, 10/10 experience for me every single day without missing a will remain a patron and supporter of Siteground for many years. This is the kind of experience I've been expecting, and all other hosts (Except Siteground) have fallen you for kicking ass.

2,312

Hassan Sammak Thank you for always answering my queries very quickly! You have enabled me to carry on with my work with minimal interruption.

2,313

Everything is set to autorenew and you can't log in to your account to turn it off. Their reminders tell you to do that, but the truth is you're supposed to contact customer support. So then they autorenew and if they give you a refund they act like they're doing you some big favor.

2,314

You guys are awesome. So far, all issues have been solved in more than an expected response. I will recommend your services to all of my clients and friends. THANK YOU

2,315

Maria Best web hosting service ever. Reliable, fast customer service, fixed my broblem in seconds.

2,316

All the staff at site ground from sales to technical support have given me over and above the level of customer service i would expect and their technical knowledge is faultless. Thank you

2,317

Great and fast tech support!

2,318

I've been with Siteground since 2006 and have hosted about 15 sites with them over the years. I've played around with other hosts, but Siteground is the best. The quality of customer support is exceptional -- with response times far exceeding other providers.

2,319

Siteground is one of the best in the field of hosting and technical support, i have come across so many hosting companies but trust me siteground stands out tall above her many competitors!!!

2,320

Michel Poelman (Thinking4results) I used to be in support myself and also a technical support manager, so I am well qualified to evaluate technical support 's action with regards to my problem is truly had a problem that from one day to the next I was unable to login to my Joomla Admin for my business site. A highly disconcerting event. 2 support staff had had a look at it and were unable to resolve the issue. The last report showed that some changes had taken place on my login files, which really disconcerted me, so I re-opened the ticket asking about details of those changes as it wasn't me who had performed could have acted based on the information provided by his colleagues, but instead he checks for himself, and lo and behold the problem could now be we do not know the cause of the problem, the fact that Lubomir took action from a clean slate, has saved me time, effort and do not diminish the work performed by Lubomir's colleagues, as it remains a mystery what caused the problem in the first place and why the problem was resolved from one day to the in Lubomir's situation it would have been easiest for him, to not check and to direct me to buy additional support, which would have left me very unhappy, because the problem was not of my Lubomir has made me very happy and a more committed customer of SiteGround and as a result I am more likely to continue to add websites with your support staff are helpful and the main reason for me to be a customer of SiteGround.

2,321

Elliot Baum Extremely helpful and very informative thank you very much for your help

2,322

I recently switched to SiteGround after having serious problems with several competitors. I was happy with a previous host, but an acquisition by another company changed their service dramatically. In the hunt for a new service I tried several other than SiteGround. They either could not really do what I wanted or had serious problems with my email being blacklisted. SiteGround has been better than anything I have ever had. Their tools for analyzing my resource requirements on a shared account are outstanding. For example I had a brute force attack on my site and detected it quickly with their tools and excellent support staff. I was able to stop the attack quickly. I also love the SpamExperts software they use to prevent receiving and sending spam. The amount of spam I receive no is just a trickle and my email always gets through. SiteGround is amazing at how quickly they respond to a support ticket. It usually is under 5 minutes. All I can say is WELL DONE.

2,323

Seriously the best web hosting company out there

2,324

Ahmed Nouman I've got 15 or so websites hosted with them, all working flawlessly and usually without so much as a hitch.

2,325

They did what they promised, so they are awesome, no more words,

just AWESOME!

2,326

Excellent levels of customer service as well as great value for money. I work with multiple Joomla websites and Siteground are ideal for all my needs. Thanks Siteground for pulling my business away from GoDaddy!

2,327

siteground service is awesome and it's technical support is so good and respond to problem very quickly. siteground is awesome.

2,328

These guys are simply incredible. If you were to ask me what's the best customer support of ANY product in the known universe, I could not name one even close to Siteground. I can open a support ticket and in less tine than I used to stay on hold at the former hosting company I used, I have an answer and a solution. And you know how other companies will tell you that a certain issue is 'outside their scope'? I've never heard that from these guys. I do believe if you asked them how to change the plugs a '57 Chevy, they would respond with an answer. And quickly. I'm like one of those crazy gun advocates when it comes to Siteground. You'd have to take them from my cold dead hands!!

2,329

Jesse Hanley I'm just going to say this, It's customer service reps like Ivan that make your service a 5 star experience. Keep doing what you are doing!

2,330

Dawn White Thank you for the quick and accurate assistance that resolved our problem. It was most helpful, and we are very grateful that the problem we caused was able to be corrected.

2,331

I tried to host my Joomla projects in Brazil but never had a positive return. Siteground has been the best option for my clients and my business!!

2,332

Great support, thank you!

2,333

Rick Goodman New customer - website transfer was flawless. Support was superb and very quick. Glad I made the switch.

2,334

I've read the same on other reviews, but have to experience first hand. Quick, professional and get the job done. So glad I made the move from another provider. Moved all our domains!!!

2,335

I had a problem with my site images, I contacted their help desk and my issue was resolved within 12 hours - which is great considering I contacted them at about 9:45 PM

2,336

Wonderful helpdesk, absolutely stunning. I have made use of a lot of hosted companies but nothing compare to Siteground. Absolutely recommended, don't make the mistake to choose another business for hosting your website, you will regret it, guaranteed.

2,337

I have two accounts with SiteGround. One of them, since 2001.

Their 'unlimited' policy for space is a lie. They hide the truth. They offer only 10GB for what they call 'multimedia files', including I have a music composition and after 10 years, the number of MP3 files got the 10G limit. No, the site DOES NOT have a heavy it is just a bunch of amateur composers with about 30 compositions per month in regular contests. But no 10 GB is just the limit. So, now I need to change web hosting because of a stupid very small 10 GB limit for mp3 files. If you look for the space true limitations, it is VERY HARD to find the true 10 GB limit. They just hide it on their package comparisons and policy terms using meaningless expressions like 'premium space limitation' but without telling the real numbers. Also, there are many other more 'minor' technical limitations very cumbersome they hide. No SSH, FTP with limitation on listing, UPLOAD TIME via forms below 3 minutes, emails per 2 hours you can send and such things you only discover when blocked or receive a threaten email to close your site. I am really, VERY disappointed with SiteGround and need to share this with you.

Thanks.

2,338

Frederick Kantor (Director of Purchasing, Barney's Electronics) I just spent a little over an hour with Iva using your online am in the North East and had my computers and warehouse I rebuild everything from scratch it is refreshing when someone like Iva comes patient was one she also listened as was able to solve the send her my thanks and make sure you all know you have one valuable employee.

2,339

Scott Burke Thanks guy's for your fast response

2,340

I am not an experienced user by any means and am learning on the job. Whenever I have had an issue and need support the wonderful Tech Support people at Siteground come to my rescue. My issues are resolved so quickly and with such a friendly and polite manner I never feel like the klutz I am! Keep it up people! kind regards Heather

2,341

Ivan:

You guys are awesome. Thanks so much for the almost immediate response and resolution to our issue.

John Lovoy

Infomedia

2,342

Charlie Centa I set up my first website using Magneto's open source platform a couple of months ago. Previously I had only used 'ready-to-go' platforms such as Big Cartel and Shopify.

2,343

I must admit that siteground really fast in customer service and as well as in technical issues, they have solved my issues just in a few minutes.

Best of luck siteground

2,344

PERFECT!!!!!!!

2,345

Choosing Siteground was the right decision I made for hosting and I am so happy about it. The first thing that I ever required was a nice support system which Siteground clearly have it. Its hosting plans are great and in the budget for starters like myself. Unlimited sub-domains, and Unlimited bandwidth are the blessings that comes with just the basic plan.

2,346

I tried to cancel service and they gave me the run around. After I cancelled my service they charged my credit card anyway. Poor business model.

2,347

Arman Nobari I'm a rather seasoned webmaster. I've had over 15 websites in 5 years, 10 of which are thriving. I'm very particular with my hosts, and I'm happy to say that Siteground has earned my business for my last 3 (and all foreseeable future) websites. Mirko Tilev is, BY FAR, the best customer service representative I've ever chatted with. He's incredibly professional and articulate, and if I didn't value his help on Siteground's side so much I'd hire him is what I wish all customer service representatives could be. Seriously.

2,348

William Smith (InHaus Media) The number one reason I love SiteGround is their amazing customer service, reliable 24/7, fast and friendly. The number 2 reason is the server uptime reliability. These are the reasons why I'm happy to keep coming back with more business for SiteGround. If we could all be like these guys!

2,349

I moved from Bluehost to siteground some 6 months ago. I came acroess siteground from a Joomla online training course and though I would take a chance. The change has exceeded my expectations beyond my expectations. I love siteground. Their staff and efficient, competatnt and willing to help. The daily backup is reassuring and the peace of mind that I know I will get a problem fixed everytime has won my loyalty

2,350

Great detailed answers, much better than many of the other hostings live chats.

2,351

Hilde Salverda I don't agree at all with the negative critics of Michael Feldstein. In the contrary. I have been active on internet for about 102 years for my own websites and for websites I build for others. I had to deal with dedicated servers, vps servers, all kind of website hosts in the Netherlands and international, including GoDaddy and Hostgator and I am very glad that some time ago I discovered Siteground.

2,352

They are great as you lose a day in correspondence and nothing is resolved. Pay attention to their email protection. Half the normal message will not accept at all. Waste of money!

2,353

On my second year with SG, they are fast, considerate, with lots of hosting co, experience, they rate my top vote.

2,354

Prompt service on LiveChat but when I asked whether it was best to wait until mid-February before transferring from GoDaddy to SiteGround, I was told to transfer now rather than wait - despite the fact I highlighted that, surely, I would be better off waiting as I'd end up wasting the hosting I'd paid for with GD. I use SG a lot (for clients) because it's such great value for money but I don't appreciate being sold a solution that clearly isn't in my best interests for another two months. Don't be so keen to close a sale - you will get the business so long as you give the best advice along with the best value for money. Good business is built by giving good advice - even if it means delaying a sale by a few months. Try that sales trick on me again and I will see another web hosting solution.

2,355

it all works well, but if you want to talk about the world's worst customer support, Siteground is it! It's easier to get out of the mafia than it is charges from Siteground. Auto renewals are put on everything. dont want them? who cares. you get them anyway! they just make 'mistakes' and still charge you. dont worry though! in just 2 weeks you will get a refund!! did you bounce a check because they dipped into your account and took out money you didnt expect? well thats your problem! you should always have extra cash in your account. Honestly, uptime is good, but the absolute worst customer service you could ever hope for.

2,356

Isaac Govind Rai I read about the whole review online and then watched the video. I have watched for many others too but Anna Georgieva made me believe every word of that video and not only made me comfortable, was patient, eager to help and more. I felt like talking to a friend rather than some customer service id. Apart from the offers she is the primary reason for trying the site ground am grateful for the assistance and I look forward to the awesome tech support that I read about too.

2,357

Rahul Sharma Brilliant service as ever!!

2,358

I have hosted several sites on Siteground for the past two years. I am in the process of moving all my sites to Siteground as they expire. The tech support is 2nd to none. I am currently building a site for a client who is using another host for their site. Every time I need tech support there I cringe. Chat times are usually at least a 20 minute wait. When I submitted a request by e-mail it was 18 hours before I got a reply. Not so with Siteground! Chat times are almost immediate as are replies to e-mails for tech support. I have never been more satisfied with a host than I am with Siteground!

2,359

i started my blog on wordpress recently (still in progress) and decided to use SiteGround as my blogs host. I chose the smallest WP package, so thats the 1 year Start Up Hosting for around 68 . Although the cost is broken down to your monthly costs, 5,60 , you do pay the package at once. So make sure your account is fully covered That being said, it is worth every single penny, the service is amazing! No matter how stupid my questions were and how long it took me to understand how this all works and what i need everything for, the people from customer service where endlessly patient and I never felt dumb once, although some of my questions probably were Especially just starting off in the world of blogging and all that comes with it behind the scenes, this host is the best pick to find your way around. I did find the host via many other how-to-blog blogs that highly recommended it, also with respect to uptime, features and speed, which I personally cant really say too much about at this point. Hope this helped!

2,360

Melissa Lind I'm so thrilled with the depth of support I've received. Thank you thank you!

2,361

I have developed hundreds of websites for clients and have used over a dozen of the big-name hosting services. NONE of them compare to Site Ground. If you haven't tried them yet, you should.

2,362

I have been with siteground for many years and the few problems I have had ave been dealt with extremely quickly using their ticket system, First Class, Keep it up!!

2,363

Although not the cheapest hosting provider around, these guy provide outstanding tech support. And when I mean outstanding I mean they'll even help you fix some web developpement stuff that most hosting services would leave up to the client to fix. Totally recommend it, you won't be wasting your money on this one.

2,364

Povl SÃ¸rensen - We give Siteground 5 stars instead of many words, but especially we will emphazise their friendly way to handle support queries with technical expertise. Regards

Povl

2,365

Antonio Nesic We knew that SiteGround is a great hosting company, but we didn't know that you have such a great customer support. Today we've been looking for an answer in a certain topic, and I've been served by one of your customers - Iva spending ca. 5 minutes in chat with her, everything was explained nicely, clearly and 'm glad that you have such a great support staff, and we decided to share a small word of praise for Iva. She was very generous, very polite, patient and quick to answer all of our questions, so we decided to let the company know about it. We'll keep sharing a good word about the SiteGround as a company and the services you provide.

2,366

Geo Hernandez I have been using for the past years to host several hundred ecommerce websites for our very happy customers. Within that time I have never experienced any downtime. The longest technical support response took less than 5 minutes. And the best part of all is that when ever I activate an account it's instant access. I really like the Fantastico panel, it saves us a lot of development and setup time which helped us grow our business and expend our service 've got a customer for life.

2,367

Hands down SiteGround is the best hosting service ever. I host a large scale site on SiteGround and never have issues with technical support, billing or customer service. I have moved all my hosting and domains over to them. I wish I could rate them with 6 stars!

2,368

I contated your chat support twice today, for two difference reason the service was really super!!! Im a very very happy customer!!! Thanks a lot!!

2,369

leslie super helpful getting me set up. offered to stay with me and also to help with program installation. service well above average

2,370

There are other hosting options that offer reliability, cheap rates etc. But no-one can beat Siteground on their live chat support. It is perfect. You are connected within seconds to someone who solves your problems quickly and easily.

2,371

Tec' Support is great, truly speedy response from them with any problems I've had due to my inabilities, not their faults with site.

Highly recommended

Great tutorials on everything about building a site with them!

2,372

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